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About the role
We’re looking for a warm, proactive organiser to help more women seeking sanctuary access our Touching Safe Ground programme — weekly trauma-informed yoga and English for wellbeing sessions in East London. You’ll reach out to asylum hostels, GP surgeries and community and legal services to connect with women who may benefit. You’ll support them in attending, help sessions run smoothly, and manage practicalities like childcare, refreshments and expenses. A key part of the role is also building a brilliant volunteer team — recruiting, supporting and coordinating volunteers who make our sessions possible. You’ll also work closely with the Project Lead and colleagues on outreach, monitoring and partnership-building. This hands-on, local role is perfect if you’re organised, people-focused, and committed to empowering women who have faced hardship or trauma. It’s also a great opportunity to build skills in partnership working, trauma-informed community outreach, and volunteer leadership
Key details
- Contract: 1-year fixed-term (with potential to extend up to 4 years) 3-month probationary period. Post funded by National Lottery Reaching Communities Fund
- Hours: 16 hours per week (must be available Weds 9–12 & Thurs 3.30–6.30)
- Location: Office and venues in Tower Hamlets, with some home working
- Salary: £32,593 per annum pro rata (0.4 FTE, 2 days per week)
- Start date: From 1 November 2025 (negotiable)
- Line manager: Project Lead
- Requirements: Female applicants only (Equality Act 2010 exemption). DBS check. You must already have the right to live and work in the UK.
Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.
What you’ll do
- Reach and engage asylum-seeking, refugee and migrant women across Tower Hamlets
- Build partnerships with GP surgeries, community and legal services, universities and local networks, to create referral pathways
- Welcome and support women at weekly sessions, outings and seasonal events
- Manage relationships with our crèche provider and ensure children’s provision is in place
- Recruit, coordinate and support volunteers (including DBS checks, expenses, and organising annual wellbeing treats)
- Collect impact data sensitively, including quotes, photos and case studies (with informed consent)
- Organise occasional trips and outings
- Support with some admin, monitoring and evaluation tasks, and lead on others
- Represent GCP at local events to raise awareness of our work
- Attend team, project and 1:1 meetings, and take part in GCP’s annual Away Day
What we’re looking for
Essential:
- Experience of community outreach, engagement and partnership building
- Confidence working with at-risk groups (ideally refugees/asylum seekers)
- Strong organisational and time-management skills
- Ability to build trust quickly across diverse backgrounds
- Confident with MS Word, Excel and G Suite
- Caring, empathetic, proactive, independent and reliable
- Strong alignment with GCP’s values (please see our website)
Desirable:
- Experience managing or coordinating volunteers
- Voluntary sector or community development background
- Speaks a community language
- Experience of reflective practice
- Knowledge of safeguarding processes
- Lived experience of migration or seeking sanctuary
What we offer
- Salary £32,593 per annum, pro-rata for 0.4 FTE, 2 days per week.
- 30 days’ paid holiday plus bank holidays, pro-rata, (rising with service)
- 10% employer pension contribution (NEST scheme)
- Employee health insurance (after probation)
- The chance to make a real impact on the lives of women and children, and grow your skills in outreach, community organising, and trauma-informed practice
We are a Buddhist-inspired charity working to benefit the local community, while putting our values into practice.




The client requests no contact from agencies or media sales.
The role will lead training for Lifelites 25, our exciting expansion programme, which will take Lifelites’ services to the wider children’s palliative care sector.
You will also be the key point of contact for all Lifelites’ Service Partners, including Children’s Hospices, specialist education and other community services, helping to build strong relationships and maximise the use of assistive technology across children’s palliative care.
The role will design, develop and deliver the multi-channel Lifelites Learning programme by providing training for staff across children’s palliative care in person, online and through e-learning.
In this role, you will:
✨ Design, develop and deliver engaging training in collaboration with our training team – in person, online and via e-learning – to children’s hospices, specialist schools, and other community partners.
✨ Act as the key point of engagement for our partners, supporting them to use Lifelites’ assistive technology to enrich the lives of children.
✨ Travel across the UK and Ireland, building strong relationships and ensuring partners have the skills and confidence to make the most of our services.
We’re looking for someone who is:
✔ Experienced in delivering training and engaging adult learners.
✔ Skilled at designing clear, accessible resources and training content.
✔ Passionate about children’s services, ideally with experience in disability or palliative care settings.
✔ Organised, self-motivated, personable, and a strong communicator.
Before applying, please sign into your CharityJob candidate account to access and review the Recruitment Pack for the full Job Description and Person Specification.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Hammersmith, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £25,300
Closing date: Tuesday 7th October, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 25th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Amazing personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- We aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years.
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Bristol and Somerset is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Bristol hospitals, so building relationships with these teams are a must.
Candidates should live within Bristol & Somerset, in one of the following Postcodes: Bristol BS1-19, North Somerset BS20-29, BS41-49, Somerset BA4-11, BA16-22, TA.
Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered. If you don’t live in one of these postcodes and don’t have plans to relocate, your application will not be taken forward.
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
- To steward our most committed supporters and deliver legendary supporter experience
- To be a key, valued member of your regional team and UK wide team.
- To identify, cultivate and secure partnerships and donations within your area
- To work with your local service team/s to build and maintain strong and effective working relationships
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Cerys Sadler.
#ShowTheSalary #NonGraduatesWelcome
- Phone interviews: Tuesday 7th October 2025
- Panel interviews: Tuesday 21st and Thursday 23rd October
When a child or young person is diagnosed with cancer life is turned upside down – for them and their family. Fear, isolation, extreme money worries, not knowing where to turn – this is the reality for many.
At Young Lives vs Cancer, we help children, young people and families find the strength to face whatever cancer throws at them. You could be a part of the team making it happen.
The Role
We are looking for an experienced Social Workers to join our London & South East Team supporting children and young people diagnosed with cancer.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is part home, part site-based. Your contractual base will be both Home and Great Ormond Street Hospital.
This post is subject to an Enhanced Disclosure and Barring Service check.
About You
You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.
You will have:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
If you have applied for this role within the last three months, your previous application has already been considered and you need not apply again.
To arrange an informal chat, please contact Barbara Inglin (Team Manager).
Interview date: 29th September 2025 Interviews to be held in Central London
#ShowTheSalary
Do you want to make a meaningful difference in local communities?
We are looking for a Community Support Coordinator to lead and develop our Community Support Volunteer service. You will ensure support for people living with and affected by MND is accessible, safe and inclusive. You will build strong partnerships with health and social care professionals, recruit, manage and guide volunteers, and help ensure individuals have choice and control in the support they receive.
This is an excellent opportunity for someone with experience in managing and co-ordinating volunteers, strong communication skills, and the ability to work collaboratively across a range of stakeholders. The Community Support Coordinator will play a key role in strengthening local services and supporting volunteers to feel valued and effective in their roles.
Key Responsibilities:
- Lead and support a team of Community Support Volunteers, ensuring services are safe, inclusive and meet local needs
- Provide guidance to volunteers on complex care and support issues, including signposting to other services
- Respond promptly to enquiries and referrals, offering information and facilitating access to support and resources
- Build and maintain effective relationships with health and social care professionals and local partners
- Support branches and groups to plan and deliver activities that respond to local needs
- Recruit, induct and develop volunteers, ensuring they are well supported and connected
- Enable effective communication and collaboration between volunteers, staff and partners
- Contribute to service development, sharing feedback and identifying opportunities for improvement
About You:
- Experience leading or co-ordinating groups of volunteers
- Strong communication skills, with the ability to present and influence effectively
- Ability to assess and respond to support needs through a person-centred approach
- Understanding of care and support services across statutory, private or voluntary sectors, and the role of volunteers
- Experience of working with people at risk of harm, and an understanding of safeguarding responsibilities
- Ability to build networks and maintain positive working relationships with a wide range of stakeholders
- Commitment to equality, diversity and inclusive practice
- Confident in prioritising, planning and making decisions independently
- Willingness to work flexibly, including some evenings and weekends
- A full driving licence
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and information about working for the MND Association is available in the candidate pack.
Salary: £37,300 per annum (FTE) £30,243 pro rata
Hours: 30 hours per week
Contract: 12-month Fixed Term Contract
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role is home-based with travel expectations across the designated region: Northern Ireland. This role will also include occasional travel to Northampton as required.
The client requests no contact from agencies or media sales.
You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.
About the Role
As Lead Kentown Family Service Co-ordinator, you will:
- Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
- Ensure families receive consistent, high-quality support through home visits, events, and online services.
- Co-ordinate complex referrals and help families access financial and practical assistance.
- Build partnerships with health, education, and voluntary sector organisations to widen support for families.
- Support data collection, reporting, and service improvement to strengthen our work and measure impact.
About You
You will bring:
- Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
- Strong organisational skills to co-ordinate services across multiple regions.
- Experience supporting or supervising staff or volunteers.
- Excellent communication skills and the ability to build trusted relationships with families and professionals.
- A commitment to safeguarding, inclusion, and delivering family-centred support.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice (SLRA is regulated to provide advice at IAA Level 3) as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.
We are looking for a Senior Immigration Advisor and/or Solicitor who will be responsible for the delivery of immigration advice and casework to service users in a wide range of circumstances, although most will be rough sleepers. The work will be varied and will cover a broad range of asylum and immigration issues, along with the opportunity to support advocacy work and to improve access to justice.
We would love to hear from you if you:
Are an Immigration Advisor regulated at IAA Level 3 and/or qualified solicitor with substantial relevant experience of providing high quality advice and casework to clients.
Have a good understanding of a wide range of legal, rights and entitlements issues as they relate to immigration and asylum, along with knowledge of and empathy with the backgrounds and experiences of migrants who are in crisis or at risk
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.
For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.
The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3 October 2025
Interview Date: 15 October 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)
Location: Various areas across London
Hours: 29.6 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
· Proven leadership experience managing services for vulnerable children, young people, and families.
· Strong background in team management, budget oversight, and quality assurance.
· Skilled in stakeholder engagement, partnership building, and service development.
· Experience with tenders, funding bids, and strategic growth.
· Knowledge of safeguarding, compliance, and data-driven performance monitoring.
· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
· Excellent communication, project management, and organisational skills.
· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follow the link to our website and click 'Apply Now' below to complete our online application form
· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced, inspirational and dynamic Director to lead our care company. Carers and Companions, part of innovative local charity, Ilkley Community Enterprise, is a leading local homecare provider with an enviable reputation for quality and impact, and ambition for further growth.
The Director will be central to driving our growth whilst ensuring our continuing delivery of safe, effective and outstanding quality care and support to all our clients. With proven leadership experience in care (elderly homecare/supported independent living for adults with learning disabilities/both), you will be commercially skilled and as the CQC Registered Manager be able to ensure our services meet/exceed all regulatory requirements. You must have a UK Driving License and use of a car and NVQ 5 in Leadership and Management (or equivalent).
In return we offer a highly competitive salary, pension, performance-related pay opportunity, health/wellbeing support, continuing professional development, employee discount and much more.
This is a fantastic opportunity to shape and lead the future success of the company, using our many achievements and strengths to assure consistent quality and organic growth.
The client requests no contact from agencies or media sales.
WOMEN’S HOMELESS SHELTER WORKER (EVENINGS)
Team: Night Shelters
Location: On-site at Glass Door women’s night shelter in West London
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
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7:00pm to 10:00pm, shifts are available 7 days a week
Pay: £14.50 per hour
Job Purpose
As an Evening Women’s Shelter Worker, you’ll be part of the team running Glass Door’s women’s night shelter. Working alongside other staff and volunteers, you’ll engaged with guests throughout the evening, helping to create a safe, calm, and welcoming space where women experiencing homelessness can rest and be treated with dignity.
You’ll greet guests, support the evening set-up, carry out regular checks around the venue, and offer kind, practical help. When issues arise, you’ll respond calmly — whether that’s offering reassurance, guiding someone through a difficult moment, or addressing challenging behaviour. You’ll record key information so the overnight team and caseworkers can follow up.
Most evenings are steady and focused on guest support, but there can be moments of pressure. Training is provided so you feel confident and prepared. You’ll finish with a clear handover with the overnight team so the shelter runs smoothly through the night.
Job Description
What You’ll Do
You’ll help make sure the women’s night shelter is safe, supportive, and welcoming for everyone staying with us. This is an on-site, evening role. Your main responsibilities will include:
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Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
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Welcoming and engaging with guests – Take a proactive approach to being present and approachable throughout the evening, starting conversations, offering support, and helping create a safe and respectful atmosphere.
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Responding to situations – Manage issues as they arise, such as someone feeling unwell, experiencing emotional distress, or challenging behaviour. This may sometimes mean seeking guidance from the Night Shelter Manager or calling emergency services. Training will be provided.
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Keep the shelter safe and secure – Follow all safety, security, and health & safety procedures and make sure the space stays tidy and free from hazards.
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Recording important information – Write clear, accurate shift notes and incident reports (if needed) in our In-Form system so colleagues have up-to-date information.
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Working as a team – Maintain good communication with the Night Shelter Manager volunteers and other colleagues during your shift.
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Handover to the overnight team – Participate in a brief, handover meeting at the end of your shift so key information is shared.
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Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. You may be assigned brief online training to complete on shift from time to time.
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Work to a rota – Shifts will include evenings at weekends and on public holidays, so flexibility is important.
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Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the shelter running smoothly.
Person Specification
Essential:
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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Confidence in handling challenging behaviour calmly and respectfully.
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Good communication skills, both spoken and written.
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The ability to carry out manual handling tasks such as moving supplies and equipment.
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Ability to work well as part of a team and support colleagues.
Desirable:
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Experience working with people experiencing homelessness or other vulnerable groups.
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
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A manual driving licence (helpful if you wish to cover occasional overnight shifts but not required for this role).
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality, and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Hours: 37 hours per week
Salary: £27,694 - £30,024 p.a. (NJC Spine Points 10 – 15). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job shares and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the National Squash Centre in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
We particularly welcome applications from people of Asian backgrounds, disabled people, those with few or no formal qualifications (i.e. Level 3 or below), and individuals aged 55 and above. You can learn more about our approach in the GM Moving EEDI Plan. Applicants from these groups who meet the essential requirements of the role will be guaranteed an interview.
Closing date for applications: Sunday 5 October 2025
Interview date: Friday 24 October 2025
No CVs or agencies.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Outside the Box we believe in making a difference, positively changing the lives of the people we support (adults with learning disabilities/autism). We are looking for someone special for our exciting and varied role of Services Manager for our ‘day’ services (OTB Choices).
OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. As Service Manager you will be at the heart of developing and managing these services, ensuring consistently high quality provision that really does make a difference.
You will help lead busy, vibrant services so must have the strength and vision of an experienced manager, a demonstrable track record and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.
For an application pack with further details on the role and how to apply please see attached.
The client requests no contact from agencies or media sales.