Lived experience jobs

Salary: £26,446.71 per annum (pro-rated for part time hours). This role is funded by The National Lottery Fund Community.

Contract Type: Part-time or full-time—Full-time is 37.5 hours per week.

Location: Unseen’s head office in Bristol or home based with periodic travel to Bristol and other locations as required for meetings and training.

Closing Date: 03/08/2025

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.

Purpose of the role:

The primary focus of the Data Officer role is data quality. Data Officers are responsible for ensuring the accuracy of Helpline data through a data cleaning regime, maintaining adherence to published data standards. Data Officers will also work with Helpline Advisors to address common data errors and improve quality at point of entry. Additionally, data Officers will be involved in analysis of data for periodic statistical publications as well as ad-hoc requests and bespoke reports. Data officers will also contribute to the ongoing improvements of the Helpline’s data model and Salesforce instance.

Key responsibilities:

1. Complete data cleaning for Helpline cases in line with Helpline data standards

2. Support management to formalise data standards and contribute ideas to streamline or update the data model to ensure capture of relevant data

3. Utilise Salesforce reporting and Excel tools to extract and analyse data for statistical reports

4. Support the Data Manager to implement data model changes and basic Salesforce changes such as creating and updating fields and objects, implementing validation rules, and updating page layouts

To apply:

• Please complete the application form on our website. This includes a personal statement of 500 words outlining your suitability for the role, providing clear examples that demonstrate how you meet the person specification and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications at midnight on Sunday 3 August 2025.

Interviews will likely be held in the week starting 18 August 2025.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs @ unseenuk. org.

GMYN is on the lookout for three exceptional individuals to join our passionate team as Programme Coordinators

These new staff roles will be instrumental in helping young people take part in positive activities and develop key skills. You would be joining a passionate and highly skilled team, all wanting to make a difference to young peoples lives.

The three posts will plan and deliver activities on the following GMYN Youth Programmes:

Care Experienced Programme

At GMYN, we’re committed to amplifying the voices of care-experienced young people, ensuring they have a platform to lead on their own futures. Our Care Experienced Programme is built on creative, youth-led approaches that promote personal growth and resilience. We provide practical support while making sure young people are involved in every step of their journey, from decision-making to shaping the activities and services they engage in.

Disability and Neurodiversity Programme

Our Disability and Neurodiversity Programme celebrates individuality and empowers young people to thrive in an inclusive, creative space. We actively consult with disabled and neurodivergent young people (DND YP) to ensure their voices shape everything we do. Our projects have supported DNDYP to participate in social and developmental activities, have an active voice in their community and improve their wellbeing.

Work Readiness & Education Programme

Our Work Readiness & Education Programme offers a dynamic, hands-on approach to preparing young people for the workforce. Through courses, job clubs, placements, corporate partnerships, and real-world experience, we ensure young people develop not just the skills they need but the confidence to succeed. Our staff love engaging in creative activities that make learning fun: whether it's through interactive workshops, team challenges, or creative CV-building.

The main activities delivered through these programme include:

• Life skills workshops such as cooking, budgeting, leading healthy lifestyles workshops.
• One-to-one support to provide bespoke guidance so young people can overcome barriers and set goals.
• Creative/outdoor activities such as music, drama, art, sport etc.
• Consultations to ensure that young people have a voice in designing their programme.

In these roles you will need to be confident in inspiring and engaging young people that face various disadvantage and be able to develop positive partnerships with various stakeholders.

We are looking for  Programme Coordinators that can be flexible and committed team players. In return you will have the chance to have creative ownership of our programmes, bringing your own skills and ideas to make them an amazing experience for young people to be involved in.

Key responsibilities

• Coordinate and deliver activities - Plan, and facilitate engaging, inclusive sessions and 1:1 support for young people with varied needs, using trauma-informed and youth work approaches.
• Build meaningful relationships - Establish and maintain trusted relationships with young people, using a strengths-based, trauma-informed approach underpinned by youth work principles to support individual development, and promote positive wellbeing.
• Safeguarding practice- Uphold GMYN’s safeguarding policies and procedures, ensuring all young people and staff are safe, supported, and empowered.
• Embed youth voice - Ensure activities are youth-led by involving young people in planning, delivery, and evaluation.
• Work collaboratively with partners - Act as a connector bringing together local authorities, schools, employers, and community groups to create opportunities for young people.
• Provide tailored support - Offer bespoke support that helps young people develop new skills, explore education or employment pathways, and build confidence and resilience.
• Champion inclusion, diversity, equity, and accessibility - Deliver accessible, inclusive sessions for young people tailored to diverse needs.
• Promote and represent GMYN – Represent GMYN by engaging with stakeholders, referral agencies, schools, and partners to promote our work and help shape our future.
• Monitor and evaluate impact - Use GMYN’s systems to track participation, progress, and outcomes. Capture both quantitative data and qualitative stories to evidence impact.
• Project administration - Complete administrative tasks such as session planning, data inputting, budgeting, and reporting to support effective project management.
• Continuous learning - Engage in ongoing training and reflective practice, contributing to your professional development and continuous programme improvement.
• Be flexible and adaptive - Embrace a dynamic working environment, showing initiative and adaptability to respond to the evolving needs of young people and the organisation.

For further infomation on these roles, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the roles.

Thank you for showing an interest in joining GMYN!

Job Title: Philanthropy Manager

Reports to: Senior Philanthropy Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000

Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements

Contract: Permanent

Overall purpose

The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.

You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key.  You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.

We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 06 August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We are seeking a Manager  of ISVA for our Advocacy service. If you are an experienced ISVA looking for a rewarding new role and overseeing the Advocacy serviceRespond has an exciting opportunity for you.    

The Advocacy Services Manager has responsibility for managing and developing Respond’s advocacy services for young people and adults with learning disabilities, autism or both who have experienced trauma and abuse. The postholder works alongside the Psychotherapist services manager to deliver best practice services as well as improving practice across the advocacy sector. 

The Education Access Coordinator will equip young asylum seekers and refugees to access further (FE) and higher education (HE) through advice and guidance, 1:1 casework and training for other professionals. 

This role sits within the Education Access team: everything we do is focussed on supporting young refugees and asylum seekers into an appropriate form of education from primary school right the way up to university.

The team is separated into three work streams: access to schools, access to FE and access to HE. We also run a national email and telephone advice service through which young people, their families and the professionals who support them, can receive timely and accurate advice and support about any aspect of accessing education in the UK.

This role straddles the access to FE and HE streams of work and, although it would be helpful to have some experience of working in these sectors, our experience is that this knowledge can be taught and is not as important to us as other qualities and experience.

The successful candidate will, however, need to be able to understand and retain a great deal of complex information and then clearly articulate this to others both verbally and in writing. The ideal candidate would be someone who would relish becoming an expert in refugee access to FE and HE and would enjoy the problem solving element of navigating complex regulations to find the right solution for an individual struggling to access education. 

The successful candidate will also need to have experience of and enjoy working with vulnerable young people both individually and in groups. A key element of this role is ongoing casework with individuals - where you will need to build a supportive and trusting relationship over the long term - alongside running one-off workshops for large groups where the priority is to quickly gain young people’s confidence and attention. 

Finally, the successful candidate will be responsible for representing REUK’s access pillar externally.  You will co-deliver training to a high standard as well as maintaining relationships with key stakeholders including local authorities, FE colleges, universities and other NGOs - it is therefore imperative that you have excellent people skills.

This role can be done 4 or 5 days per week, depending on preference (salary would be pro rata for 4 days). 

We are the Wandsworth representative of the national City of Sanctuary (CoS) charity. This project will support the committee and expand our activities in the voluntary and community sector and elsewhere to build commitment to Sanctuaries in the Borough. Wandsworth has a small but active network supporting refugees. The existing sanctuaries include a theatre, cafe and shop. Our Wandsworth libraries are en route to become sanctuaries and there is active interest from schools and faith groups. The contract is initially for 62 days over one year. We are seeking additional funding to expand to three days/week and continue beyond one year. Please see our facebook and instagram pages for job opportunities.
 

Background to the project

The Project is supported by Wandsworth Council as a Borough of Sanctuary and by Lewisham Refugee and Migrant Network (LRMN). Note that for the year 2025 Wandsworth is the London Borough of Culture.

Wandsworth Welcomes Refugees is a charity and operates primarily on a voluntary basis. We aim to make Wandsworth a welcoming place for those seeking sanctuary to feel safe, supported and part of our community.  WWR is part of the City of Sanctuary movement and is the accredited organization in Wandsworth. We work with voluntary and community sector (VCS) and other organisations to encourage and support those wishing to reach out to refugees. We liaise with those interested in finding out more, offering general support, offering general support, or seeking to become accredited with City of Sanctuary. 

Objectives of the project
The project will support the WWR committee activities and objectives. It will expand WWR reach and contacts in the VCS and other appropriate places and organisations. It will raise the profile of the sanctuary movement and encourage active participation by various organisations to create welcoming communities for people seeking sanctuary. Participation can range from an interest and small steps through to becoming accredited with City of Sanctuary.

Wandsworth and Sanctuaries
Sanctuaries include community groups, private organizations, public sector services, and individuals, united in their commitment to supporting those fleeing violence and persecution. Wandsworth is a Borough of Sanctuary, and the accredited organisations at present include a theatre, café and shop. Wandsworth libraries and some faith groups and schools are in the process of applying to become accredited. There is interest from other theatres, shops, sporting facilities and many others. 

Role of the Community Engagement Officer

• Assist the committee to increase its outreach and communication with interested organisations across the Borough

• Join monthly committee meeting to report and plan

• Meet and liaise with the key refugee support organisations in Wandsworth and a small number in other London boroughs 

• Organise an on-line Meet-Up for sharing and support ‘clinics’ (every 4-6 weeks); develop a launch for this event

• Liaise with the committee Events Group fundraising and events activities 

• Liaise with and include lived experience into outreach and activities (WWR has a small advisory group

• Liaise with committee members represented on the Council’s ‘Migration Forum’ 

• Liaise with the organisations accredited with CoS in Wandsworth: CoS asks accredited organisations share activities and learning

• Assist in planning and implementing activities during Refugee Week (June)

• Participate in the annual City of Sanctuary Annual Conference 

• Assist organisation of Annual General Meeting (in 2026 date to be decided)

WWR is applying for additional funds and if successful will increase the contracted time of the CEO and allow more time for this role and to widen the brief.

Person specification

Essential experience

• Proven organisational ability and experience to manage a project (including budget and finances)

• Ability to identify and engage with organisations that could contribute expand commitment to Sanctuary in Wandsworth

• Good communication skills 

• Ability to use social media, including posting to WWR website

• Ability to reach out to those with lived experience to bring into the project

• A commitment to Diversity, Equity, Inclusion and Justice. 

• Understand issues behind migration and the impacts that lead people to become refugees

Desirable experience

• Knowledge and understanding of the goals of the Sanctuary movement 

• Experience of working effectively with a Chair and Board of Trustees 

• Campaign and advocacy experience, 

• Experience of evaluating a project

Mental Wellbeing Manager

Job Summary:

The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work with young men aged 18–25 funded by City Bridge Foundation, and oversee our wider wellbeing programme, funded through other sources including individual giving. They will be responsible for delivering early intervention and therapeutic support for young men from Black and minoritised backgrounds and refugees and asylum seekers, while also managing the delivery of a broader programme of community wellbeing activities for adults.

The postholder will line-manage two Activities Workers and have oversight of a pool of sessional staff and volunteers delivering peer support, group activities, and therapeutic interventions. This role requires a strong understanding of mental health, experience in group and 1-to-1 support, and a commitment to culturally competent, person-centred approaches.

About Manor Gardens Welfare Trust

Manor Gardens Welfare Trust (MGWT) is a health and wellbeing charity based in Islington, supporting communities for over 100 years. Our mission is to reduce health inequalities and empower people to take control of their lives through culturally competent, trauma-informed, and person-centred services. We provide accessible support in multiple languages and work with people experiencing multiple disadvantages, including poverty, poor mental health, social isolation, and barriers to accessing essential services.

We deliver a wide range of services including advocacy, mental health support, youth work, and wellbeing activities. Our approach is rooted in co-production and lived experience, and we work closely with local partners across statutory and voluntary sectors to improve outcomes for underserved communities.

Our core values are:

· Resilience – building strength and adaptability to meet challenges.

· Inclusivity – ensuring everyone feels valued and respected.

· Empowerment – enabling individuals to take control of their lives.

· Teamwork – fostering collaboration and mutual support.

Reporting to:

Director of Services and Development

Hours:

28 hours per week

Salary:

NJC Scale PO1 point 28 - 31 (£40,641- £43,450) pro rata

Liaison with:

Clinical Lead, Service Managers, staff, volunteers, community members, local partners including Camden and Islington NHS Foundation Trust (CANDI), Islington Public Health, Metropolitan University, VCS groups and other stakeholders.

Role Overview and Purpose:

The Mental Health Nurse is a key member of our team, focused on delivering high-quality mental health services to young men in the community. This role requires a proactive approach to engage with individuals who have not previously accessed mainstream mental health support, using culturally sensitive methods to build trust and promote mental well-being.

Key Responsibilities:

1. City Bridge Mental Health Programme Delivery (50%)

· Ensure the effective delivery of therapeutic and early intervention support for young men aged 18–25, including one-to-one and group support.

· Oversee work delivered by sessional psychotherapeutic staff and ensure quality, safeguarding, and continuity.

· Facilitate or coordinate safe, inclusive peer support spaces in community settings.

· Use culturally competent and trauma-informed practices to build trust and engagement among the target group.

· Conduct initial screening or assessments where appropriate and manage referrals to statutory and specialist mental health services.

· Collaborate closely with the Clinical Lead and Evaluation Lead to ensure the quality, safety, and effectiveness of delivery.

2. Recruit, train and support Peer Mentors

· Recruit two cohorts of 8 young bilingual adult men and women from Black, minoritised and refugee backgrounds, who have lived experience of mental ill health, exploitation, violence or traumas related to their experience of migration.

· Oversee the accredited training of 16 young adults as Peer Mental Health Mentors (two cohorts) in partnership with CANDI and ensure additional training in safeguarding, cultural competency and equalities

· Provide 121 support to Peer Mental Health Mentors and ensure they access clinical supervision

3. Management of Wellbeing Team and Sessional Staff (20%)

· Line-manage two Activities Workers responsible for delivering adult wellbeing activities (e.g. gardening, yoga, ESOL, conversation cafés).

· Provide supervision, direction, and support to ensure delivery aligns with MGWT’s values and trauma-informed approach.

· Oversee a pool of sessional facilitators and volunteers, ensuring coordination, safeguarding, and quality of delivery.

· Support co-production and ensure wellbeing activities are shaped by the voices of service users with lived experience.

4. Monitoring and Evaluation (10%)

· Maintain accurate records of all therapy sessions, assessments, and referrals.

· Collect and analyse data to evaluate the effectiveness of mental health interventions.

· Work with partners at Metropolitan University to ensure the external evaluation of the service.

· Contribute to the development of evaluation reports and share findings with key stakeholders including the All-Age Mental Health Partnership Board and Locality Leadership Boards.

5. Partnerships and Community Engagement (5%)

· Build and maintain strong relationships with local partners (e.g. CANDI, MIND, housing providers, youth and refugee organisations).

· Represent MGWT in borough-wide forums (e.g. All-Age Mental Health Partnership Board, Bright Lives Alliance).

· Promote the service through local outreach, events, and communication with community partners.

6. Organisational and Other Duties (5%)

· Contribute to MGWT-wide initiatives and cross-organisational learning and planning.

· Attend internal meetings, training, and working groups.

· Undertake other duties as reasonably required to support the effective functioning of MGWT services.

Person Specification:

Person Specification

Qualifications and Experience

· A recognised qualification in mental health or psychological support (e.g. RMN, PGDip in Psychotherapy or Counselling, Occupational Therapy (Mental Health), or other UK-recognised accreditation).

· Significant experience delivering mental health or wellbeing support to people from minoritised or refugee backgrounds.

· Experience delivering trauma-informed and culturally competent support.

· Proven experience facilitating group and 1-to-1 support in community settings.

· Experience line-managing staff or volunteers.

· Experience supporting monitoring and evaluation or working with academic evaluators (desirable).

Knowledge and Skills

· Understanding of structural and cultural barriers to accessing mental health support.

· Familiarity with tools like SWEMWBS and Brief Resilience Scale, or similar wellbeing assessments.

· Strong organisational skills, including managing caseloads and staff supervision.

· Ability to support reflective practice and provide emotional support to peers or staff.

· Excellent written and verbal communication skills.

· IT proficiency including data entry and case recording.

Attributes and MGWT Values Alignment

The successful candidate will demonstrate a strong alignment with MGWT’s values:

· Resilience: Emotionally robust, calm under pressure, and able to support others through complex challenges.

· Inclusivity: Culturally sensitive, anti-oppressive, and committed to accessible services for all.

· Empowerment: Committed to co-production, believing in people’s ability to grow and recover.

· Teamwork: Collaborative, respectful, and committed to supporting colleagues and service users alike.

Additional attributes:

· Self-motivated, flexible, and able to manage competing demands.

· Commitment to safeguarding, confidentiality, and ethical practice.

· Ability to work across cultures, languages, and experiences with sensitivity and humility.

· Fluency in a relevant community language (e.g. Arabic, Somali, Tigrinya, Bengali) is desirable but not essential.

Magpies is a charity that has been supporting adults with learning disabilities in Calderdale for nearly 30 years.

We pride ourselves on offering person-centred care and activities to all our members, to help them to grow and live more independent and fulfilling lives.

We are currently looking for exceptional people to join the team. We have a vacancy within our Day Centre for a Dance & Performing Arts Enabler. 

About the Role

• To provide a range of dance, drama and fitness sessions to develop members’ confidence, wellbeing, skills and knowledge
• Design, plan and teach dance routines for the Magpie Movers to perform at various internal and external events
• Write, direct and produce drama shows for the Drama-pies to perform within the day centre
• Supporting members to access community opportunities
• Forming a positive, friendly and professional relationship with the people you support
• Completing paperwork and helping with support plans
• Provide leadership to all members, acting as a positive role model at all times

Working Days and Hours: Monday to Friday: 8:30 am until 4:00 pm (37.5 Hours Per Week)
Salary: £25,876 - £27,612 (subject to experience and probationary period).

��Employee Assistance Program / Health Cash Plan��Tech Scheme / Cycle2Work Scheme

��Company Pension ��Free On-Site Parking

**All posts are subject to Enhanced DBS and references.

About You

• Knowledge and experience in dance and/or performing arts
• Experience of working with people with learning disabilities
• Excellent interpersonal skills
• Reliable and caring
• Flexible approach
• Ability to use own initiative and lone work
• Enthusiastic approach to work
• Ability to work effectively with people who have learning disabilities including people who have personal care needs and behaviours that challenge
• Ability to support Members with Moving and Handling, including using hoists, wheelchairs, and mobility aids.
• Willingness to learn and undertake training
• Ability to liaise in a professional manner with other organisations / charities to promote the Magpie Movers and Drama-pies, securing appropriate performance events
• Able to use IT applications including Microsoft Office and Magpies databases

Justlife’s Vision

Making people's experience of temporary accommodation short, safe and healthy.

About this role

Justlife are excited to announce that we are recruiting a Community Support Worker in Brighton to join the Changing Futures Team within Brighton & Hove City Council. The post will be co-ordinated between Justlife and Homes & Adult Social Care, working with clients who would benefit from specialist tailored support.

You will work alongside Social Workers, a Domestic Violence and Abuse Worker, a Recovery Coordinator, Homeless Prevention Officers, as well as Peer Support Workers with lived experience. The teams is part of the wider Changing Futures Sussex Systems Change priority is to identify blocks and barriers in the system, recognising best practice and flexible working to overcome the challenges facing people with multiple disadvantage.

Multiple disadvantage or multiple complex needs is defined by the national Changing Futures Programme as people who experience three or more of: homelessness, current or historical offending, substance misuse, domestic abuse, and mental ill health.

Brighton & Hove has a unique demographic which makes it a challenging yet very rewarding place to work. Working closely with our partner agencies, we continue to be at the forefront of making a positive difference in challenging times. The Changing Futures Team aims to create an environment where individuals experiencing multiple complex needs, who repeatedly fall through the net of service provision, receive flexible, trauma informed, person-centred support. The service aims to enable positive changes in services; to make them better connected, and easier to access.

Community Support Workers within Changing Futures will be part of a multi-disciplinary team who will adopt a curious, creative and collaborate approach to service provision. We are looking for innovative thinkers and those that truly believe and practice a trauma informed approach.

Why does Justlife exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

• Our values guide our work and are very important to us:
• Collaboration before competition
• People before programmes
• Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Key terms and conditions

Job Title: Community Support Worker – Changing Futures

Hours: Full Time (37.5 hours per week)

Contract: Fixed term to 31st March 2026

Normal hrs to be worked: Monday to Friday, 9 - 5pm

Location: Brighton and Hove City Council

Salary: £29,894 per annum (Band 5.2)

Closing date for applications is midnight on 7th August. You will receive an automated email receipt of your submitted forms. If you do not hear from us by 5pm on Monday 11th August 2025 please assume your application has been unsuccessful on this occasion. We are grateful to you for considering this role but unfortunately we are unable to provide feedback on unsuccessful shortlisting.

Provisional dates for interview are w/c 18th August.

Justlife is an equal opportunities employer and considers all applications received.

Role Summary  

The role requires the use of specialist knowledge and relationship skills to influence clients with varying degrees of mental health, addiction and trauma related issues to engage with health services and other agencies across the city. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners within the Changing Futures Multi-Disciplinary team, the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support clients with multiple disadvantage, often in a lone-working situation.  With a passion to work collaboratively with others for the good of our clients and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions “in the moment” to do the right thing to mitigate risk with clients can place high emotional demands on the job holder.  The role is highly reactive, unpredictable and at times, chaotic.  The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Job Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex clients to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to:

• Assisting them in addressing housing, financial, health or wellbeing need
• Accompanying them to appointments
• Collaborating with agencies within the Changing Futures partner agencies such as the local authority, primary health care housing providers and substance misuse services.
• Advocating on behalf of the service user to access medical care, housing and benefits.
• Maintaining regular contact, a listening ear and emotional support during times of crisis
• Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
• Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of clients.
• Support delivery of the activities programme where needed.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• To record all client data on the BTHINK System within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit clients, shopping or lifting office equipment.
• Oversee work streams within the project as directed by the Project Lead.

Service Development

• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide reports and case studies when requested.
• To be part of and contribute to the Changing Futures and Justlife staff teams, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

• Supporting the wider Changing Futures Programme to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Person Specification

Experience

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
• Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

• Care, empathy and skilled in dealing with emotionally vulnerable service users
• Excellent ability to engage with service users in an empowering manner
• Effective communication; written and oral skills
• Effective administrative and IT skills
• Excellent organisational skills

Knowledge

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
• An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal attributes

• A strong commitment to drive change for people experiencing multiple disadvantage
• Commitment to the values of Justlife
• Commitment to diversity and anti-oppressive practice in all areas of work
• Self-motivation, able to prioritise workload and operate without close guidance from a manager

Head of Rough Sleeping Services 

About The Connection at St Martin’s 

We believe that no one should have to sleep rough, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. 

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. 

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. 

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role 

The Head of Rough Sleeping Services will lead our services in our centre based at 12 Adelaide Street. The core purpose of these services is to minimise the harm associated with rough sleeping and support people into treatment and accommodation options. This will include Centre Services, our Community, Street Engagement and case work teams. You will also lead the delivery of any short-term emergency accommodation including SWEP and hotel provision.    

This opportunity comes at a particularly exciting time as the Connection looks to ambitiously develop our work at Adeliade Street into a hub of harm reduction and health inclusion for people rough sleeping in Westminster. As the Head of Rough Sleeping Services, you will lead the exciting strategic and operational work to deliver this, and have the chance to be part of a centre that aims to be a nationally recognised example of innovative practice.   

The role requires someone with a strong track record in service delivery with people who have complex needs. They must have experience of trauma informed care and similar associated practice.  Alongside ensuring high quality service delivery, they must have experience of developing new approaches, building relationships with statutory services and working with fundraising specialists to secure resources. The Head of Rough Sleeping Services will be a well organised and focused manager who uses coaching techniques to develop their team. Finally, they must be a positive role model with the personal credibility to build confidence in the charity both internally and externally. 

Salary: £51,939 
Closing Date: 10/08/25 
First Interview Dates: 18/08/25-19/08/25 

Second Interview Dates: 21/08/25-22/08/25 

Our Benefits 

• 30 days holiday plus bank holidays 

• Generous training budget, plus an annual personal training budget 

• Enhanced Sick Pay Policy 

• Enhanced family friendly policies 

• Day off for moving house 

• Hybrid working (depending on role requirements) 

• Pension – 5% Employer, 3% Employee 

• Cycle to Work Scheme 

• Season Ticket Loan 

We are a London Living Wage employer 

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 294 
Reports to: Team Lead
Contract: One year 
Hours: 37.5 hours per week (Full time, Monday – Friday)
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Based: Letchworth Wellbeing Centre/Lister Hospital

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.

About the Role:

• To receive referrals from the staff at Lister Hospital.
• To manage and prioritise all administration tasks associated with the service.
• To build strong relationships with staff at Lister Hospital and Mental Health Teams across Hertfordshire.
• To work in partnership with other agencies.
• To establish a strong presence on the ward, working at the hospital when required.
• Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
• To assist patients to access appropriate services and community resources within the local community, accompanying patients to attend appointments where this aids ongoing recovery.
• To work with key staff within the hospital to ensure that vulnerable person’s cases are monitored and risks evaluated.
• To work with HMN staff in other services in order to make onward referrals to other projects.
• Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer term needs.
• Support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
• Potential annual leave cover for STaR Worker role

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 11th August at 5pm.
Interviews to be held on Thursday 14th August at our Letchworth Wellbeing Centre

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

About the role

This exciting role is all about creating meaningful and transformative experiences!
 
As a Field Experience Specialist, you will inspire and deepen supporter engagement through well-executed and impactful in-person and virtual trips to the field. From planning and communication to trip leadership and post-travel engagement, your work will help connect supporters more deeply to our mission.

You will collaborate across departments, coordinate group and individual sponsor visits, and ensure every journey runs smoothly, safely, and with excellence. You will also help supporters understand the heart of Compassion’s ministry, encouraging greater connection, activism, and long-term commitment.
 

If you are passionate about crafting life-changing experiences, have a heart for service, and thrive in organisation and communication, we would love to hear from you.

Key Responsibilities

• Actively maintain and promote Compassion UK's Christian ethos and values.
• Coordinate and administrate in person and virtual group trips and individual sponsor visits to the field as well as leading group trips.
• Inspire, educate, guide and advise supporters regarding travel to the field in line with Compassion procedures and policies.

To flourish in the role, you should:

*You’re organised, proactive and detail-focused. You manage your time well, prioritise effectively, and stay calm under pressure. You take pride in delivering accurate, high-quality work, even when juggling multiple tasks.

*You’re confident with systems and communication. You’re fluent in written and spoken English, comfortable with numbers, and experienced using Microsoft Office and similar tools. You communicate clearly and adapt your tone to suit different audiences.

*You’re a thoughtful project manager. You’ve led projects from start to finish, breaking them into manageable steps, coordinating with others, and ensuring timely, effective delivery.

*You offer excellent service and support. You understand the needs of our supporters and respond with empathy and care. Whether by phone, email, text or social media, you create positive experiences that reflect our values.

*You’re a collaborative team player. You build strong, respectful relationships and contribute to shared goals with humility and kindness. You know when to lead, when to support, and how to work well with others.

*You’re adaptable and solutions-focused. You bring fresh ideas, embrace change, and approach challenges with creativity and a positive attitude. You’re confident working independently and know when to seek support.

*You’re aligned with our mission. You’re passionate about Compassion UK’s ministry and committed to engaging supporters as partners in this life-changing work.

*Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.  You can read more about this in our Policy on Posts to be Held by Christians.

Location, hours and benefits

Office-based
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays.  However, we reserve the right to vary those arrangements in future.

Hours: 35 Hours per week (we are NOT able to offer part-time hours)

Apply by

• 10am on 5 August 2025
• Interviews are expected to be held week commencing 11 August.
• We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences

Gateway Team Leader 

Salary £30,437.50 a year 

Location Stoke on Trent 

Hours per week 37.5 

Contract type Permanent 

As a Gateway Team Leader, you’ll lead, manage and develop a team of Gateway Coordinators who represent the Destination:Home partnership and oversee referrals and allocations into the service. You’ll also work with partners to make sure there is adequate provisions for accommodation and support across the service. 

Job requirements 

•  Lead, manage and develop the Destination:Home Gateway team to help customers access high-quality accommodation and support. 

•  Oversee service delivery, including analysing referrals, void property allocation, and live availability monitoring, to ensure the service meets customer needs and operates effectively. 

•  Actively promote the service by attending meetings and forums, engaging with stakeholders and encouraging a partner-wide 'one-team' approach. 

•  Drive improvement and safeguarding by delivering training and supporting staff development.

What we’re looking for 

•  Experience in leading a team supporting adults with complex needs such as substance abuse, homelessness and mental health. 

•  Experience in liaising with individuals or agencies to achieve effective outcomes. 

•  A working knowledge of UK housing law including safeguarding and The Care Act.

•  Understanding of all Microsoft applications, including Outlook, Word, and Excel. 

•  Ability to carry our administrative tasks and work to agreed deadlines. 

•  Commitment to continuous development with a willingness to give and receive feedback. 

•  Full UK Driving License with own vehicle for work purposes. 

•  Satisfactory DBS check required every three years. 

We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story. 

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! 

Please note, we will be interviewing as we go and therefore the vacancy may close early if we've found the right person. 

#Stoke #StokeonTrent #Gateway #TeamLeader #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis 

About The Role

What if your product vision could transform how one of the UK's largest charities delivers life-changing support to families affected by dementia? Imagine building digital products that empower millions of people to access the support, hope, and breakthrough research they need most? 

About the opportunity 

As Product Lead, you'll oversee the software products and tools that underpin our vital dementia services, funding generation, and campaigning efforts. You'll be at the heart of our exciting Technology Transformation programme. Leading high-performing product teams to deliver modern, secure and user-centred solutions that enhance our capabilities and maximise our impact. 
 
This is an impactful role within our Digital team and part of our Technology Directorate, working closely with the Associate Director of Digital & Data. You'll line manage Senior Product Managers in a matrix environment while establishing our product approach and community of practice. You'll lead multidisciplinary teams using agile methodology to create products that help thousands of people get support from us daily. 

If you're a passionate product expert looking to lead transformational digital change that makes a meaningful difference, we'd love to hear from you.

About you 

You're an accomplished Product Lead with extensive experience delivering high-transactional digital products and platforms in large, complex organisations. You have a proven track record of leading multidisciplinary teams using agile methodology, and you're passionate about user-centred design and data-driven decision making. You thrive on mentoring others and building product communities that deliver exceptional results. 

You'll have:

- Successful track record of leading multidisciplinary teams to deliver high-transactional digital products and platforms using agile methodology in a large and complex organisation.
- Extensive experience in understanding user, organisational, and technical needs and balancing these when setting product strategy and direction.
- Proven experience of researching, prototyping, launching and scaling products, platforms, and end-to-end services from inception to live.
- Significant experience working with cloud architecture and infrastructure and managing relationships between interdependent technology teams.
- Strong influencing skills with the ability to persuade and negotiate with stakeholders at all levels, including CEO, board and trustee level.
- Commitment to sharing knowledge, having mentored and coached others with a passion for working collaboratively.
- Passionate about Tech for Good with a proven desire to work in an equity-driven organisation solving complex problems. 

What you’ll focus on:

- Leading and delivering digital products, platforms, and end-to-end services that directly support people affected by dementia through strategy development, stakeholder management, and value-driven outcomes.
- Managing and developing product team members, establishing product ways of working that support our mission and strategy while building a culture aligned with our organisational values.
- Taking an active leadership role in our Digital team. Working closely with communities of practice and specialist discipline leads to define and deliver our Digital strategy.
- Developing ambitious product visions and strategies, engaging teams across the organisation to understand priorities, align plans, and communicate effectively with senior stakeholders.
- Using qualitative and quantitative data to make informed, outcome-focused decisions while translating vision into prioritised, deliverable goals that track product performance and user outcomes.
- Creating user-centred solutions by identifying user needs based on evidence, translating user stories, and proposing design approaches that improve overall user experience.

Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps build the society it takes to beat dementia and deliver help and hope to millions. 

Important Dates

Application Deadline: 23:59 on Sunday 17th August.
Applications will be reviewed: Week commencing 18th August.
Interviews will take place early-mid September.
 
The interview process will include a task, followed by a competency panel interview taking place via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.