Maintenance contracts manager jobs

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum, pro rata (depending on experience)

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

Shop Manager

Service: Relate at Family Action

Location: Warwick

Hours: 37.5 hours per week (full-time)

Salary: £13.10 per hour

Contract type: Permanent

We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are

Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred

• Experience of customer care

• High levels of organisational skills

• Highly focussed on maximising sales

• An eye for detail

• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?

We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Thursday 26th February 2026

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.

As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.

Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.

Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.

TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.

Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.

This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

The Media Campaigns Manager will lead the creation and execution of high-impact, insight-driven media campaigns and sponsorship opportunities that support income generation while strengthening student engagement. The postholder will oversee the Union’s media sales function, managing and expanding the business development strategy, operational processes, and portfolio of marketable assets.

Do you have experience in income generation through media sales, sponsorships, partnerships, or commercial marketing activity? Do you also have experience coordinating the operational delivery of campaigns or events? If the answer is yes, then we want to hear from you. Our ideal candidate will have a good working knowledge of media sales, sponsorship, brand activations, and advertising marketplace dynamics, along with a comprehensive knowledge of sales techniques and practice

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive.  The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home. 

You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage. 

The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role.  If you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.

Closing Date: Sunday 1 March, 23:59

Interview Dates: week commencing 9 March (first interview on Teams, second interview in person

We are seeking an experienced and highly organised Business Manager to provide strategic and operational leadership across finance, HR, property management, compliance, and administration.

This is a pivotal role within ORL, working closely with the Chief Executive Officer to ensure the organisation is financially sustainable, compliant, and well-run, and that our properties and systems support the delivery of safe, high-quality services for residents, staff, volunteers, and visitors. 

Your responsibilities will include overseeing financial operations such as payroll, pensions, Gift Aid claims, and bank reconciliations, as well as supporting the preparation of financial reports and budgets. You will manage HR administration, including recruitment, onboarding, policy development, and employee wellbeing. In addition, you will ensure compliance with health and safety legislation, carry out risk assessments, and oversee property management, lease agreements, and insurance.

The ideal candidate will have strong experience in finance and HR management, excellent organisational skills, and the ability to lead and motivate staff. You’ll be confident in handling budgets, compliance requirements, and operational systems, with a proactive approach to problem-solving. Experience working in the charity or not-for-profit sector would be an advantage.

This role offers the opportunity to make a real impact by ensuring our organisation runs efficiently and sustainably, supporting the delivery of our mission and services.

* This role is predominantly remote but you will be asked to come to our Brighton office few times a year

JOIN US ON THE FRONTLINE
About the role

A key role leading the risk, performance and legal functions within Frontline AIDS. The role embeds a risk management approach across all organisation functions, ensures best practice in compliance, contractual management and data protection. ​Works closely with others to ensure consistent and effective programme delivery practice. ​The role spearheads business continuity planning and security management.

We are looking for an inspirational manager who will bring significant experience and a track-record of delivering risk management plans in large complex organisations. You will be passionate about driving forward improvements in the system of internal controls, risk management and governance across the organisation. With strong analytical skills and proven experience of risk management leadership, you will lead and develop our response to anti-corruption, safeguarding, security, health & safety, and other concerns.

As an experienced leader, you will be effective at developing strong relationships with teams across the organisation.  You are committed to fostering a high performance culture, and will delegate thoughtfully to give colleagues real accountability and authority.

Who we are

We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.

Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.
• That everyone has the right to access the HIV information and services they need for a healthy life.

Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.

As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

​Are you the Frontliner we’re looking for?

We are looking for someone who has:

• Qualified to degree level in a relevant field to risk management and compliance.
• Post-graduate and/or professional qualification in a relevant field, including accounting, law, audit, or risk
• Extensive experience of working in a risk management/compliance/assurance function within a sizeable organisation, with strategic and operational accountability.
• Experience of managing and maintaining a risk case management system to ensure appropriate management of issues.
• Experience in developing and managing programme oversight and governance mechanisms that drive consistent approaches and strong performance.
• Experience of rolling out dedicated risk management and compliance training and supporting and guiding staff in developing risk registers and appropriate mitigating actions for risks.
• Experience of contract review and drafting of new clauses for contracts
• Experience of working with international donor rules and requirements and supporting/guiding project teams in managing projects in accordance with these rules and regulations.
• Knowledge of best practice in process review and improvement.
• Senior Experience in setting, reviewing, simplifying organisational policies and procedures and encouraging compliance.

How to apply

Find out more by downloading the full job description and person specification.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the top of this page and upload your CV along with a covering letter outlining why you are a great match for this role. 

​Closing Date : Sunday 22nd February 2026 

​We have transitioned to a hybrid model of working.  We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.

Interview Date is: tbc​

Protection of Children and Vulnerable Adults

Frontline AIDS ​operates a rigorous recruitment and selection process that reflects our commitment to child protection.  The Protection of Children and Vulnerable Adults Policy can be downloaded here

Frontline AIDS is committed to diversity and inclusion in its hiring approach.  We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.

All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).

Premises Officer/Maintenance Person – Oasis St Martin’s Village

Fixed Term 1 Year Contract, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Working Pattern: Some shift work may be required (across 7.30am until 9pm)

Salary:  £30,766 per annum (including London Weighting)

 

Premises Officer/Maintenance Person – Oasis St Martin’s Village

Oasis’ mission is to build stronger communities. Oasis St Martins Village is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.

Our vision is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.

Our work is based around the principle that “it takes a village to raise a child”.

This role will help deliver the Oasis St Martins Village aims and mission by ensuring the provision of an efficient and effective site and facilities service, aligned with the ethos and values of Oasis St Martin’s Village.

What will you do?

This newly formed role will be embedded within the site management team. To be successful in this role, applicants will be required to:

• Assist the Senior Premises Officer with maintenance tasks as required to ensure a safe and effective working environment. Must be able perform basic repairs (plumbing, carpentry, painting, changing locks etc.)
• Assist with water testing, testing of alarms and other routine tasks as directed.
• Set and un-set the site alarm systems when required.
• Assist with the opening and closing, unlocking and locking of the site gates and buildings, including evening and weekend use.
• Be responsible for the security of the site when on duty including the locking of all doors and windows.
• Assist the events manager with delivery of events, particularly during evenings and weekends.
• Assist with the cleaning of the site as and when needed.
• Assist with room setup and moving of furniture safely. This includes preparing spaces to host events and functions, packing down and cleaning afterwards. And to service ongoing regular lettings.

 

What will you get in return?

• A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
• A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
• Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) to the email address provided on our website or via Charity Jobs.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

The Operations Manager will play a central role in ensuring the Joy building operates smoothly, safely and in line with Open Door’s values and ambition. Taking overall responsibility for day-to-day site operations, you will help create a welcoming, inclusive and well-managed environment that supports staff, tenants, partners and everyone who uses the building.

Working collaboratively across the organisation, you will oversee facilities, maintenance, compliance and operational systems, ensuring Joy is consistently clean, secure and fit for purpose. You will act as the main point of contact for contractors and suppliers, manage utilities and building systems, and take a proactive approach to health & safety, risk management and statutory compliance.

As a key operational lead within the building, the role will support events and programmed activity, working closely with the Commercial & Events Manager, Programming Manager and Access teams to ensure activities run safely and smoothly. You will also build positive day-to-day relationships with tenants and partners, and contribute to cross-site support as Open Door continues to grow.

Check out the candidate pack for full details.

TPP Recruitment is delighted to be supporting a national charity as they recruit an Office Manager to oversee the smooth running of their London office and a small number of other properties in the Southeast.

Work setting: London-based / Majority office-based (minimum 3 days per week)
Contract: Part-time, 28 hours per week (4 days, option to work over 5 shorter days)
 
You’ll be responsible for a characterful, bright and airy office with an outdoor courtyard.  The organisation is warm, inclusive and people-centred including a no dress code policy that reflects its culture of trust and authenticity.

The role
As Office Manager, you will ensure a safe, welcoming and well managed working environment. You will:

• Oversee office facilities, suppliers and contracts
• Manage daily office operations, post, security and maintenance
• Lead on Health & Safety compliance, including for home-workers
• Support DSE assessments and reasonable adjustments
• Maintain clear office processes and business continuity plans
• Support the upkeep of a small portfolio of non-office properties and liaise with tenants
• Lead the charity’s Green (Environmental) Team
• Line manage the Office Administrator
• Manage office and property budgets

About you
You’ll bring:

• Experience in office management
• Knowledge of facilities or property management (or ability to learn quickly)
• Strong Health & Safety understanding and experience
• Excellent communication and relationship-building skills
• Confident supplier, budget and contract management
• A collaborative, inclusive approach
• A passion for supporting work that improves older people’s lives

If you’re excited by the role but don’t meet every requirement, we’d still love to hear from you.

Diversity & inclusion
Applications presented to our client will be anonymised.  The charity welcomes applicants from all backgrounds and is committed to creating an inclusive workplace.

Key dates

• Deadline for applications is Monday 2 March, 9am
• Interviews: Week commencing 9 March (first stage on Teams, second in person)

 
How to apply
Please submit your CV. We're happy to discuss the role further and share the full job description if you'd like more insight.
 
A Basic DBS check will be required for the successful candidate.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity. 

The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.

Facilities Management

• Manage maintenance, repairs and upgrades across all sites.
• Oversee supplier relationships and service contracts.
• Implement sustainability and energy efficiency initiatives.
• Ensure physical and digital security systems are effective.

Compliance Oversight

• Develop and maintain compliance programmes aligned with UK regulations.
• Conduct audits and inspections; maintain documentation.
• Liaise with regulatory bodies and respond to inspections.
• Train staff on compliance policies and procedures.

Health and Safety

• Lead health and safety initiatives and risk assessments.
• Ensure emergency preparedness and incident response plans.
• Maintain compliance with HSE and environmental standards.

Remote Work and Hybrid Facilities

• Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
• Coordinate remote access to facilities systems and documentation.
• Ensure remote workers have appropriate equipment and support.

Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI

Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team cover the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience
• IT provision expertise
• Knowledge of MS Intune

Please note this role is a 12 months fixed term contract.

Closing date for applications: 9:00 on Friday 27th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.

You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.

You will also take day-to-day responsibility for organisational administration. 

This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.