Maintenance contracts manager jobs

Location: On-site across all Stoll Foundation offices

Contract Type: Permanent

Salary: £45,000 per annum plus benefits

Job type: Full-time – 35 hours per week

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The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to
delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country.

To deliver a high-quality, customer-focused repairs and maintenance service across the charity’s housing portfolio. The Skilled Multi-Trade Operative will be responsible for completing responsive repairs, planned maintenance, and void property works to ensure homes are safe, compliant, and meet Decent Homes Standards. You will act as an ambassador for the organisation, ensuring residents are treated with respect, professionalism, and care at all times.

Key Responsibilities

Repairs & Maintenance

• Carry out day‑to‑day responsive repairs within occupied properties, ensuring first‑time fix wherever possible.
• Complete planned maintenance and minor works programmes (e.g., kitchens, bathrooms, component replacements).
• Undertake multi‑trade tasks across:
• Carpentry
• Plumbing
• Plastering
• Tiling
• Painting & decorating
• Basic electrics
• General building repairs

Voids & Property Turnaround

• Complete void property works to the required re-let standards.
• Specify works required in voids, including materials, costs and time and report through appropriate channels.
• Work within specified timeframes to reduce void turnaround times.
• Remedials for any Health and Safety and compliance-related repairs

Tenant & Customer Focus

• Provide excellent customer service, ensuring residents feel informed, respected, and safe during all works.
• Work sensitively in occupied homes, understanding the needs of vulnerable tenants.
• Represent the charity positively in all interactions.

Compliance & Safety

• Ensure all work complies with health & safety legislation, safeguarding standards, and internal policies.
• Follow asbestos management processes and report any suspected materials.
• Complete risk assessments, method statements, and maintain safe working practices at all times.
• Ability to record all job details, photos, and updates using job management systems.

Operational Delivery

• Manage materials, stock, and equipment effectively.
• Work collaboratively and proactively with supervisors, planners, and customer service teams.
• Vehicle and travel required.
• Participate in the out-of-hours rota for emergency repairs (if applicable).
• Amended duties per operational needs

Essential Skills & Experience

• Significant experience working as a customer-focused multi-trade operative within social housing, domestic maintenance, or similar environments.
• Proficiency in at least one main trade (e.g., carpentry or plumbing) and high competence across multiple others.
• Strong diagnostic skills with the ability to work independently.
• Experience working in occupied homes and with vulnerable residents.
• Excellent communication and customer-care skills.
• Ability to use handheld devices for job management systems.
• Full UK driving licence.

Closing date for applications: Tuesday, 31st March 2026 , 5pm

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel.

Stoll appointments are subject to an enhanced DBS check.

About Us

The Victoria League for Commonwealth Friendship is one of the four Loyal Societies supported by His Majesty The King and has been promoting friendship and hospitality across Commonwealth nations since 1901. We remain committed to our founding belief that education, in its broadest sense, is the foundation of human development.

Currently, we are proud to offer Commonwealth students the opportunity to become part of a Commonwealth family, whose values are decency, respect for others, understanding, tolerance, integrity and partnership. 

One of our key priorities is to provide a vibrant student house for young Commonwealth students to live in when attending a university or college in London, to make lifelong friends and to learn from each other in a safe and secure environment. The Victoria League Student House is an affordable 'home away from home' whilst studying in London.

About the Role

As General Manager, you will play a central role in leading and developing the work of The Victoria League for Commonwealth Friendship, raising its profile and ensuring its long-term sustainability. You will oversee the overall management of the charity, alongside the effective operation of the Victoria League Student House.

This is a broad and hands-on leadership position, combining strategic development with day-to-day operational oversight. You will drive key fundraising initiatives and business development opportunities, as well as support the House Manager and their team, and the Membership and Administration Officer.

Key Responsibilities

• Lead the development and growth of the charity
• Drive fundraising and build partnerships
• Oversee the day-to-day operations of the Student House
• Support and manage staff
• Ensure effective financial management and governance
• Promote the charity through events, communications, and stakeholder engagement
• Oversee property management and health and safety for the Student House.

Please see attached the full Job Description and Person Specification.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Deputy Service Manager

Location: Based in Luton. Unfortunately this service has no step free access.

Salary: £28,700 (Annual)

Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers.

About the Role

We are seeking a Deputy Service Manager to support the Service Manager in leading our residential based service which is based in Luton. Penrose Women's Luton SHAP support women who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. The team supports our women to create a safe, secure, and nurturing environment to create a space where they can call home. They provide person-centred care and support to help them overcome personal challenges and rebuild their lives for brighter futures.

In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. 

You will be knowledgeable of the trauma and challenges that women face within the service including exclusion. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Due to the nature of the service, it is an occupational requirement that the postholder is female.
• Previous experience in supporting individuals in a similar capacity or managing a service which supports residents who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries.
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency.
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Senior Business Operations Manager 

Based: Battersea Park, Wandsworth, Southfields 

Salary: £39,000 - £42,000 per annum

Contract: Full Time Permanent 

Work Arrangement:  Office Based, On-site 

DBS: Basic 

General Overview: 

The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners. 

We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly. 

This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery. 

Role Overview:  

The Events Operations and Venues Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces. 

This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments. 

Main Duties/Responsibilities:   

Team & workforce management 

• Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners. 
• Lead Recruitment, onboarding and ongoing training of casual staff 
• Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system 
• Ensure effective coordination of rotas and cross-team event activity.  

 Venue Operations & Facilities Management 

• Lead the day-to-day operational management of all Events-run venues. 
• Ensure venues are compliant, safe, well-presented and fit for purpose. 
• Coordinate planned and reactive maintenance with central operations teams. 
• Oversee venue equipment procurement and asset management. 
• Manage venue contractors and oversea repair works in Event spaces. 
• Contribute to twice-yearly Council H&S audits. 

 On-Site Delivery 

• Support the Head of Events and Production Team in delivering Enable-Produced Events 
• Provide hands-on operational leadership during live events. 
• Deliver full event management of ad hoc or operationally complex events where required. 

 Health & Safety  

• Lead on Health & Safety across Events and Venues operations. 
• Own and continuously improve operational H&S frameworks, policies and safe systems of work. 
• Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces 
• Oversee contractor compliance including RAMS, insurance and method statements. 
• Quality assure weekly, monthly and event-specific H&S inspections. 
• Contribute to audits, investigations and incident reviews. 
• Embed a proactive safety culture across the Events Team. 
• Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required. 
• Provide assurance reporting to senior management as required.

Financial & Commercial Oversight 

• Manage operational budgets and monitor expenditure. 
• Update and reconcile supplier costs and credit card logs. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
• Assist with contractor invoice processing and ensure timely follow-up where required. 
• Contribute to budget forecasting and cost control. 
• Ensuring all timesheets for casual staff are accurate and processed on time 
• Managing supplier performance against SLA’s, monitoring cost control and value for money 
• Carrying out other duties/ projects as directed by the Head of Events

Skills and Experience: 

• Previous venue management experience
• Previous line management experience 
• Previous project management experience
• Demonstrable experience of writing Standard and Emergency Operating Procedures 
• Competence using a range of office software, including outlook, excel and databases 
• Excellent written skills with a high level of confidence speaking to people on the phone 
• Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines 
• Strong interpersonal skills with the ability to build working relationships 
• Ability to work independently while operating within the wider team structure 
• Confident driver with clean driving licence - required driving in role 
• Able to work flexible hours including weekends, early mornings and late nights 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.  

The Role of Diocesan Housing Surveyor

We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire.

The main responsibilities of the of Diocesan Housing Surveyor

 are:

• Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards.
• Implement the recommendations of the property reports.
• Arrange property inspections and implement the required works with the agreement of the Property Manager.
• Arrange stock condition surveys.
• Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards.
• Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors.

What we are looking for in a Diocesan Housing Surveyor:

· Driving Licence with access to own car

· Previous experience of managing small works contracts

· Working knowledge of residential building defects and their resolution

· Proven awareness of health and safety with regard to building management and works contracts.

· Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints

· Degree Level or relevant experience commensurate to the role

· Evidence for continuing professional development.

· Familiarity using a modern Property Management software package.

This post reports to the Property Manager and is based in the Diocesan Offices in Coventry.

Closing date for applications: Noon, 13 April 2026

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Senior Business Operations Manager 

Based: Battersea Park, Wandsworth, Southfields 

Salary: £39,000 - £42,000 per annum

Contract: Full Time Permanent 

Work Arrangement:  Office Based, On-site 

DBS: Basic 

General Overview: 

The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners. 

We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly. 

This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery. 

Role Overview:  

The Operations and Facilities Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces. 

This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments. 

Main Duties/Responsibilities:   

Team & workforce management 

• Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners.
• Lead Recruitment, onboarding and ongoing training of casual staff 
• Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system
• Ensure effective coordination of rotas and cross-team event activity.

 Venue Operations & Facilities Management 

• Lead the day-to-day operational management of all Events-run venues.
• Ensure venues are compliant, safe, well-presented and fit for purpose.
• Coordinate planned and reactive maintenance with central operations teams.
• Oversee venue equipment procurement and asset management.
• Manage venue contractors and oversea repair works in Event spaces.
• Contribute to twice-yearly Council H&S audits. 

 On-Site Delivery 

• Support the Head of Events and Production Team in delivering Enable-Produced Events 
• Provide hands-on operational leadership during live events.
• Deliver full event management of ad hoc or operationally complex events where required.

 Health & Safety  

• Lead on Health & Safety across Events and Venues operations.
• Own and continuously improve operational H&S frameworks, policies and safe systems of work.
• Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces
• Oversee contractor compliance including RAMS, insurance and method statements.
• Quality assure weekly, monthly and event-specific H&S inspections.
• Contribute to audits, investigations and incident reviews.
• Embed a proactive safety culture across the Events Team.
• Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required.
• Provide assurance reporting to senior management as required.

Financial & Commercial Oversight 

• Manage operational budgets and monitor expenditure.
• Update and reconcile supplier costs and credit card logs.
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
• Assist with contractor invoice processing and ensure timely follow-up where required.
• Contribute to budget forecasting and cost control.
• Ensuring all timesheets for casual staff are accurate and processed on time 
• Managing supplier performance against SLA’s, monitoring cost control and value for money 
• Carrying out other duties/ projects as directed by the Head of Events

Skills and Experience: 

• Previous venue management experience
• Previous line management experience 
• Previous project management experience
• Demonstrable experience of writing Standard and Emergency Operating Procedures 
• Competence using a range of office software, including outlook, excel and databases 
• Excellent written skills with a high level of confidence speaking to people on the phone 
• Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines 
• Strong interpersonal skills with the ability to build working relationships 
• Ability to work independently while operating within the wider team structure 
• Confident driver with clean driving licence - required driving in role 
• Able to work flexible hours including weekends, early mornings and late nights 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.  

Intensive Housing Management Officer (FTC)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Intensive Housing Management Officer (FTC)

Location: Havering. This service does not have step free access

Salary: £27,000 (Annual Equivalent) 

Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.

About the Role

We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. 

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. 

Key Responsibilities Include: 

• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Carry out regular occupancy checks.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Enhancing personal safety, health, and security through meaningful social interactions.
• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Supporting residents to sustain their tenancies and achieve financial independence.
• Work with the wider team to support residents with their long term needs.
• Promoting economic wellbeing and helping residents reintegrate into the community.
• Complete safeguarding and other referrals where required.
• Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.

About You

This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Role: Maintenance Officer

Salary: £28,634 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: South West, on the road for the most part with occasional visits to our Bath Office for meetings.

Additional information:

• Valid and clean driver's license required - this role is primarily based on the road working across our projects and services around the South West.
• You will have access to a work van and fuel card.
• Tools can be provided if necessary.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Maintenance Officer, you’ll be right at the centre of keeping our properties safe, comfortable, and welcoming for the people who call them home. Every day will bring something new, you’ll be out and about across our services, solving problems, fixing issues, and making a genuine difference from the moment you start.

You’ll take the lead on a wide range of routine repairs and general maintenance: painting, plastering, basic plumbing, lock changes, minor repairs, and plenty more. You’ll also be the first point of contact for urgent or emergency issues, responding quickly and confidently to keep our buildings running smoothly and our clients safe.

This is a truly rewarding role with a fantastic work–life balance, ideal for someone looking for an exciting challenge where no two days are the same. You’ll be part of a dynamic and proactive team, helping to change lives and make a meaningful impact through the work you do every day.

If you’re hands‑on, love variety, and want a role where your skills really matter, we’d love to hear from you.

Responsibilities include:

• Conduct on-site assessments of repairs and report any unreported maintenance issues to the line manager.
• Specify and request materials and equipment through the line manager as needed.
• Respond to out-of-hours calls and attend services for emergency repairs when required.
• Carry out general repairs and maintenance, including tasks such as hanging doors, basic carpentry, and unblocking drainage.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

Qualifications / Requirements:

• Wide knowledge of all aspects of building maintenance, including carpentry, painting and decorating, plumbing and electrical works.
• Clean driving licence.
• Awareness of Health and Safety and ability to work in compliance with key H&S requirements.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

The International Alliance of Patients’ Organizations (IAPO) is a unique global non-governmental organisation
representing patient organisations supporting patients and people with lived experience from all regions of the
world across all disease areas.

We are a small, internationally focused team and are seeking a proactive, engaged and organised
Membership Engagement Manager to strengthen and enhance our global membership operations.

We do not have a physical office, so the post holder will work remotely. However, s/he must be based in the
United Kingdom, with the right to work here.

This post is offered on a part-time basis (28 hours per week). While the role is part-time, it carries a significant
level of ownership and requires strong organisational skills, prioritisation capability and the ability to work
autonomously within a small international team.

Liberty is seeking a Facilities and Compliance Manager to deliver high-quality, proactive support across data and IT, property, facilities, and health and safety. This role underpins the organisation’s operations and ensures we can deliver our external mission as effectively as possible.

The successful candidate will have experience in a similar role and be motivated by improving systems and processes. They will have strong attention to detail, a proactive, can-do attitude, and excellent written communication skills, with the ability to develop clear, user-friendly policies and procedures from scratch. The post-holder will thrive on providing a mix of practical hands-on facilities and infrastructure delivery (including IT and Health and Safety), and project/contractor management.

You will have a strong commitment to Liberty’s anti-oppression values and strategy.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

The deadline for applications is 9am Monday 6 April 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Thursday 23 April 2026

Second round interview will be held in person on Thursday 30 April 2026

Apply via the job board on our website. 

Contract: 35 hours per week, 12 months fixed term contract

Salary:  £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954

Location: Victoria, London, SW1V 1QQ

Closing date:  Wednesday 25th March 2026

Interview date: Tuesday 7th April 2026

Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2027.

More about the role

In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders.

Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels.

System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers.

This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites.

About you:

You are a highly organized, service-oriented professional who stays calm and communicates clearly, even when juggling competing priorities or navigating urgent situations. Taking ownership of an issue and seeing it through to resolution is second nature to you. You will have a working knowledge of CAFM or similar service management systems, and know how to get the most out of them to improve our ways of working.

You are entirely comfortable diving into systems and data to spot trends, manage contractor performance, and drive continuous improvement. Building strong, professional relationships across a wide variety of teams comes easily to you, backed by a keen, proactive eye for health, safety, and compliance. 

Essential Qualifications, Skills, and Experience 

• Experience of managing or coordinating a facilities helpdesk or similar service function.
• Working knowledge of CAFM or comparable service management systems.
• Experience of managing external contractors and monitoring performance against SLAs.
• Understanding of health and safety requirements.
• Experience of using data and reporting to manage workload, performance, or budgets.
• Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity.
• Experience of supporting facilities budgets or cost tracking.
• Knowledge of statutory compliance and planned preventative maintenance processes. 

Desirable Qualifications, Skills, and Experience

• Experience working within a multi-site environment.
• Experience working within a charity, healthcare, veterinary or care related environment

How to apply 

Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

Job Title: Regional Operations Manager 
Location: Midlands (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer  
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date:  March / April 2026 
 

Role Purpose 
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact. 
 

Key Responsibilities:

Operational Coordination 

- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes. 
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. 
- Monitor daily operations and resolve any operational challenges quickly and effectively. 
- Ensure all work complies with organisational policies, procedures, and health & safety regulations. 

Stakeholder Engagement & Relationship Management:

- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression. 
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations. 
- Represent The Skill Mill at operational and partnership meetings. 

Performance Monitoring & Reporting:

- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met. 
- Prepare and present operational performance reports to the Senior Management Team. 
- Implement systems to measure quality, efficiency, and impact. 
 

Team Support & Development 

- Support and mentor Supervisors to maintain high standards of practice and delivery. 
- Identify training needs and facilitate professional development opportunities. 
- Foster a positive, collaborative, and accountable team culture. 
 

Person Specification:
Essential 

- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting. 
- Strong interpersonal and relationship-building skills. 
- Proven ability to coordinate multiple stakeholders and workstreams. 
- Excellent organisational skills with the ability to prioritise and work under pressure. 
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people. 
- Competent IT skills, including Microsoft Office and project management tools. 
- Commitment to The Skill Mill’s mission and values. 

Desirable 

- Experience managing commercial contracts or community-based service delivery. 
- Understanding of outcomes-based commissioning. 
- Health & Safety qualification or equivalent experience. 

Key Relationships 

- The Skill Mill Supervisors 
- Youth Justice Services 
- Pathways Advisors 
- Commercial Sales Manager 
- Senior Management Team 
- External partners and clients 
 

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Job Purpose

The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.

It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.

Key Duties and Responsibilities

Leadership and Delivery

• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.

• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.

• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.

• Ensure operational delivery aligns with the organisation’s business plan and priority missions.

• Deputise for the Director of Policy and Place on operational matters.

Service Design and Performance

• Design and manage services that are efficient, evidence based, and reflect best practice.

• Apply high quality service design and project management to all operational programmes.

• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.

• Apply commercial awareness to procurement and service improvement decisions.

• Use data and digital tools to improve performance, reporting, and productivity.

• Encourage innovation and learning from other districts and sectors.

Partnership and Member Engagement

• Build effective working relationships with councils, police, statutory agencies, and partners.

• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.

• Support members with licensing, planning, highways, and related operational matters.

• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.

Governance and Compliance

• Manage procurement, contracts, and risk across operational services.

• Oversee health and safety, statutory compliance, and performance reporting.

• Produce clear reports and briefings for senior leadership and the Board.

• Ensure consistent and accurate use of the business CRM.

Continuous Improvement

• Identify opportunities to improve service quality and efficiency.

• Stay informed on policy, technology, and best practice in place management.

• Promote a culture of learning, reflection, and improvement.

Person Specification

Skills and Experience

· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.

· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.

· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.

· Experience working with local authorities, statutory agencies, and private sector partners.

· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.

· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.

· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.

Knowledge and Understanding

· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.

· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.

· Understanding of local government structures and how different city stakeholders operate and interact.

· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.

· Awareness of sustainability principles and their application to operational services.

Personal Attributes

· Delivery-focused and accountable, with a strong sense of ownership for outcomes.

· Collaborative and approachable, able to work effectively across teams and organisations.

· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.

· Curious and reflective, with a willingness to learn, adapt, and continuously improve.

· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.

How to Apply

To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.