Manager volunteer volunteer roles in Oldbury, west midlands

YMCA Worcestershire is looking for enthusiastic and reliable Events Volunteers to support our fundraising activities throughout the year. Our events help raise vital funds to support young people across Worcestershire, providing safe accommodation, guidance, and opportunities to help them build brighter futures.

What you’ll do

As an Events Volunteer, you’ll have the chance to learn the ins and outs of fundraising events while supporting our team with things such as:

• Event set-up and pack-down

• Welcoming and supporting participants

• Helping with registration desks

• Assisting with activities and stalls

• Supporting fundraising activities on the day

• Creating a positive and welcoming atmosphere for attendees

Upcoming events you could support

We have several exciting events coming up, including:

• Race for Change – Sunday 21st June

• Family Fun Day – Saturday 4th July

• Sleep Easy – Saturday 17th October

…and more events currently being scheduled throughout the year!

Why volunteer with us?

Volunteering with YMCA Worcestershire is a great opportunity to:

• Give back to your local community

• Gain hands-on experience in fundraising and event management

• Meet new people and work as part of a friendly team

• Support vital services that help young people across Worcestershire

Whether you can help at one event or several, we’d love to hear from you.

Get involved

If you’re interested in becoming one of our Events Volunteers, please get in touch to register your interest and find out more.

Join us and help make our events a success while making a real difference to young people in Worcestershire.

The Wellbeing Officer (Trustee) provides information, guidance and advice to volunteers and service users around topics such as mental health and wellbeing. Additionally, if service users or volunteers have any concerns, the best point of contact is the wellbeing officer.

What do we specifically expect of this role?

● Delivery of a plan to proactively assist officers and volunteers in public-facing roles, with tools and techniques to prevent or reduce any initial harm/trauma from purposeful or accidental harmful interactions - social media, live events, outreach, panel events, etc.

● Providing support for service users by way of triaging and responding to requests that come through to the wellbeing inbox. ● Building and maintaining wellbeing resources for service users and following a data-informed approach as to areas of wellbeing improvement. This includes building relationships with external service providers that can assist in helping members of our community.

How much commitment is required?

We are flexible around your own schedule. However, the following commitments are in place for all member of the Hidayah board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the committee each meeting with updates and to completed actions as and when they appear;

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography);

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives;

● To be part of a communications group to keep up to date with Hidayah developments;

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms; 1

● To check emails and to respond when needed;

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah;

● To contribute toward the Annual Report once a year;

If taking on the role, you're expected to be in post until the next AGM. This role is subject to a 6 months probationary period.

What do we expect from a Wellbeing Officer (Trustee)?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

● A self-starter who can volunteer with minimal supervision.

● Exceptional written and verbal communication skills.

● Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.

● Reliable and regular volunteer.

● A team-player.

Additional:

● Experience of successfully working collaboratively.

● Preferably some experience of mentoring and/or supervision.

● Prior experience of wellbeing provision.

● Must be 18+ and live in the UK

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us take our communications to the next level. The role will support the Trusts and Grants Fundraiser with a focus on managing the charity’s social media posts; updates to the website and supporting event admin.

Key Tasks:

• Scheduling audience-specific, engaging and shareable content in different formats 

• Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following 

• Creating call to actions to increase our Mailchimp mailing list 

• Book attendance at networking and fundraising events

• Help us with copy writing for the press, fundraising tools and internet site. 

Key Skills:

• Comfortable in using digital comms tools such as mailchimp; wordpress; eventbrite; canva 

• Experienced in using social media such as Facebook; Instagram; LinkedIn 

• Able to research social media management tools such as Buffer 

• A confident copywriter who can write for different comms channels 

• Confident communicator with strong organisational skills

PERSON SPECIFICATION 

EXPERIENCE 

Relevant experience using digital communications tools and creating engaging content 

KNOWLEDGE, SKILLS & ABILITIES 

Ability to present written and verbal information clearly, accurately and to a standard appropriate for external presentation and communication 

Ability to work well within a team and independently 

Understanding of issues faced by those recovering from addiction 

Demonstrated commitment to the vision, mission and values of the organisation 

You will be supported to succeed and gain real workplace experience with a great group of people and the chance to make a real difference to the people in recovery we support.   

MAIN PURPOSE: 

• To support the comms/fundraising team with communication and events. 

• Help us increase our outreach in the communities and beyond, build a group of supporters and regular donors.

Estimated need for the charity: 

Roughly 4-6 hours per week, whenever is most convenient for you. For example, 3 hours, two days a week. You will be working mainly remotely from home, although volunteers are very welcome to work from our offices in Hare Hatch. You must have access to your own laptop and secure internet connection. 

The Recruitment Officer is responsible for attracting, onboarding, and supporting new volunteers into the charity. The role focuses on maintaining a steady flow of volunteers by proactively identifying recruitment opportunities, organising and delivering Introduction Training sessions, and promoting the charity through events such as Freshers’ Fairs, Open Days, and external outreach. 

The Events Officer oversees chapter events, ensuring they run smoothly from start to finish. You’ll manage event requests, coordinate volunteers, support Lead Volunteers, and follow up on post-event tasks such as social media, hours tracking, and costume returns. Strong organisation, communication, and teamwork skills are essential to keep events engaging and well-staffed.

As an Adventure Ambassador, you will act as the face of Adventures for Animals on our UK and overseas trips. This role offers an exciting opportunity to combine your passion for travel with your commitment to animal welfare, while inspiring others to take part in meaningful challenges. Your primary focus will be on promoting trips, building community engagement, supporting fundraising and delivering an exceptional participant experience before and during each adventure.

Key Responsibilities

Promote Inspiring Adventures

• Generate interest and excitement through social media, community outreach, and personal networks.
• Encourage registrations, and later fundraising, by sharing the purpose and impact of Adventures for Animals and the work of IAPWA.

Host and Represent on Trips

• Act as the official Adventure Ambassador on each trip, representing Adventures for Animals and IAPWA.
• Foster a welcoming, inclusive, and supportive group environment.
• Support participants throughout the journey to help ensure a smooth and memorable experience.

Incentives and Rewards

• Once a trip reaches an agreed capacity, you will secure a free place on the expedition.
• At the next agreed benchmark, you will receive free return flights for the adventure.
• At full capacity, you will also then receive a generous trip allowance.

Represent the Mission

• Embody the values and mission of the charity.
• Share insight into the charity’s work and inspire participants to support animal welfare initiatives.
• Strengthen the sense of community and shared purpose across each adventure.

Team Collaboration

• Attend monthly team meetings with fellow Adventure Ambassadors.
• Share insights, feedback, and ideas to support programme growth and fundraising best practice.
• Optionally organise UK-based hikes or local events to promote upcoming trips and engage the community.

Essential Experience / Skills

• A genuine passion for travel, adventure, and animal welfare
• Strong communication skills and confidence engaging groups
• Self-motivated with the ability to proactively promote trips
• Excellent interpersonal skills and a natural leadership presence
• Organised, reliable, and positive in approach

What You’ll Gain

• The opportunity to explore exciting destinations while supporting meaningful animal welfare initiatives.
• Personal and professional development in leadership, public speaking, and community engagement.
• The chance to play a key role in raising awareness and funds to support animals worldwide.

Closing Date: The job advert will close as soon as suitable candidates have been found. We encourage you to apply as soon as possible!

About Youth Advantage UK

Youth Advantage UK is a growing organisation  working to improve outcomes for young people across England and Wales. Our England & Wales Local Operations Department leads local policy and research projects across counties, regions, cities and towns — identifying local challenges and developing evidence‑based recommendations that support young people to thrive.

As a young organisation, we are still building our systems and ways of working. This is a great opportunity to help shape a department at an early stage and contribute to meaningful, place‑based change.

Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant or transferable skills. YAUK is currently an unregistered charity, working towards gaining the registered status.

About the Role

We are seeking a Senior Research & Policy Officer to support the delivery and coordination of local research and policy projects across England and Wales. You will supervise and support Officers, Researchers and Advisors, helping to delegate tasks, resolve issues, and ensure high‑quality outputs.

Working closely with the department’s management team, you will contribute to planning, decision‑making, and the development of effective ways of working. This role is ideal for someone with strong research skills who enjoys supporting others and thrives in a collaborative, evolving environment.

Key Responsibilities

- Delegate tasks and oversee the work of Officers, Researchers and Advisors.

- Provide day‑to‑day supervision, guidance and support to team members.

- Help resolve issues, remove barriers and maintain smooth project delivery.

- Lead or contribute to local research and policy projects across England and Wales.

- Ensure research is rigorous, ethical and relevant to local contexts.

- Support the development of team members through feedback and coaching.

- Build positive working relationships with internal teams, volunteers and external partners.

- Work alongside the management team to support planning and decision‑making.

About You

You will have:

- Experience in research, evaluation or policy analysis.

- Strong analytical and writing skills.

- Ability to supervise or support others in a project or team setting.

- Experience volunteering and/or managing volunteers in a charity or community environment.

- Confidence working in ambiguity and helping build structure where needed.

- Strong organisational skills and the ability to manage multiple priorities.

- A collaborative, supportive approach to teamwork.

- Commitment to improving outcomes for young people.

Why Volunteer With Us

- Play a key role in shaping a new department at a formative stage.

- Use your research and leadership skills to support real, local impact.

- Gain supervisory and project‑coordination experience in a supportive environment.

- Join a mission‑driven team passionate about youth opportunity.

Apply Now

If you’re passionate about evidence‑based change and want to help shape a growing organisation, we’d love to hear from you. Join Youth Advantage UK as we build our Local Operations Department and create better opportunities for young people across England and Wales.

Sift is a UK charity providing specialist support, information and advocacy for people affected by self-harm. We work alongside people who have been directly affected by self-harm at every level of our organisation. We are service-user centred, and ensure our service users are at the heart of everything we do. Following an exciting rebrand and the launch of a new website, we are entering a new phase of growth, visibility and influence.

To support this next chapter, we are expanding our Board of Directors and are seeking professional, values-led individuals who share our commitment to compassion, dignity and meaningful change.

All Board roles are voluntary, unpaid positions. Reasonable expenses such as travel will be reimbursed. Please note that we are only accepting applications through the dedicated application form which can be found on the Volunteering page of our website and will not be accepting CVs sent via email. More information can be found in our downloadable recruitment pack - see our website for details. 

The Roles:

Board Secretary

Role Purpose

The Board Secretary helps ensure that Sift is governed with clarity and accountability. This role supports the Board to function well, ensuring that decisions are properly recorded and that governance processes enable the charity’s mission.

Key Responsibilities

• Prepare agendas and papers for Board and sub-committee meetings with the Chair and CEO.
• Take clear, accurate minutes that reflect decisions, context and agreed actions.
• With support from the Head of Operations, maintain key governance records, including trustee details, conflicts of interest and policies.
• Support compliance with the charity’s governing document and Charity Commission requirements.
• Assist with timely statutory filings and good governance practice.
• Act as a trusted point of reference for governance-related queries.

Person Specification

Essential:

• Strong organisational skills and attention to detail.
• Clear, inclusive written communication.
• Respect for confidentiality and sensitive information.
• Commitment to Sift’s mission and lived-experience-informed values.

Desirable:

• Experience in charity governance, company secretarial work or

trustee roles.

• Familiarity with Charity Commission guidance.

Time Commitment:

• 6–8 Board meetings per year, plus preparation time.
• Up to 4 in person meetings in our Bristol based office.

Business Development Lead

Role Purpose

The Business Development Lead supports Sift to grow sustainably, so that more people affected by self-injury can access support. This role brings a strategic lens to income generation, partnerships and opportunity development, grounded in the charity’s values and ethical approach.

Key Responsibilities

• Contribute to the development and oversight of Sift’s income generation strategy.
• Support exploration of new funding, partnership and collaboration opportunities including the expansion and relaunch of our national in-person and online training programme.
• Offer insight and challenge on fundraising, commercial or social enterprise ideas.
• Network with key players in the mental health and wellbeing field.
• Help assess risk, impact and alignment with Sift’s mission.

Person Specification

Essential:

• Experience in business development, commercial income generation, partnerships or strategy.
• Ability to balance ambition with care and ethical decision-making.
• Strong communication and influencing skills.
• Commitment to SIFT’s mission and lived-experience-informed ethos.

Desirable:

• Experience working with charities or social enterprises.
• Knowledge of trusts, foundations, corporate giving or

commissioning.

Time Commitment:

• 6–8 Board meetings per year, with occasional

input outside meetings.

• Up to 4 in person meetings in our Bristol

based office.

Leadership & Governance Director

Role Purpose

The Leadership & Governance Director helps ensure that Sift’s leadership, culture and governance remain strong, inclusive and fit for purpose. This role supports the Board to be reflective, effective and accountable as the organisation grows.

Key Responsibilities

• Provide oversight and constructive challenge on governance, leadership and culture.
• Support trustee recruitment, induction and ongoing Board development.
• Contribute to succession planning and long-term organisational resilience.
• Ensure governance arrangements evolve appropriately with growth.
• Champion equity, inclusion and lived experience at Board level.

Person Specification

Essential:

• Experience in senior leadership, governance, HR or organisational development.
• Strong understanding of effective Board dynamics.
• Confidence in offering thoughtful challenge and strategic insight.
• Commitment to Sift’s mission and values.

Desirable:

• Experience as a trustee, Chair or committee lead.
• Knowledge of safeguarding and people governance in charities.

Time Commitment:

• 6–8 Board meetings per year, with some additional

involvement as needed.

• Up to 4 in-person meetings at our Bristol based office.

Fundraising volunteers wanted to help East London Waterworks Park reach its funding goals

East London Waterworks Park is working to acquire a 14-acre, concreted-over depot on the border of Waltham Forest and Hackney, and to transform it into a ‘brownfield rainforest’ with wild-swimming pools and creative learning spaces for the local community. We are showcasing an environment-first, community-led approach to land ownership that will help nature and people thrive together, revolutionising the way we think about green and blue spaces in cities.

Our Crowdfunder raised over half a million pounds towards buying the land, but we are waiting for the landowner to make decisions about the use of the site. Whilst we wait, we need to raise money for the other work we are carrying out. We have an exciting programme of community projects and work coming up, including carrying out biodiverse transformations on other sites in London.

If you have experience of planning or running fundraising campaigns and would like to get involved with a local charity, we would love to hear from you. Perhaps you are buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen. Maybe you are a good writer and seller of ideas and would like to join our mini team of funding bid writers. We would especially love to hear from you if you have experience of writing funding applications.

If you are a professional fundraiser and would like to help but are short on time, we would still love for you to get in touch. Even if you are unable to get deeply involved, we would appreciate one-off or ongoing advice.

We hope that people bring radical imagination, peace with nature and courageous inclusiveness to the role.

We meet once a fortnight online on a Thursday evening 

Volunteer Virtual Assistant (Operations Support)

We are looking for a reliable and organised Virtual Assistant to support the day-to-day operations of Animal Assisted Wellness CIC.

Responsibilities

• Respond to enquiries (email, website, social media)
• Track bookings and maintain simple systems
• Assist with scheduling and follow-ups
• Organise documents and support admin tasks

What We’re Looking For

• Strong organisation and attention to detail
• Good communication skills
• Reliable and proactive
• Comfortable with basic digital tools

 What You’ll Gain

• Hands-on experience in a growing CIC
• Flexible, remote working
• Opportunity to take ownership and support real impact

Commitment

• 3–5 hours per week (flexible, remote)

IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English.

The overall role of a treasurer is to:

• Maintain an overview of the organisations’ affairs
• Ensuring its financial viability
• Ensuring that proper financial records and procedures are maintained.

General responsibilities

• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations.
• To ensure that the organisation pursues its objects as defined in its governing document.
• To ensure the organisation applies its resources exclusively in pursuance of its objects (the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are).
• To contribute actively to the board of trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
• To safeguard the good name and values of the organisation.
• To ensure the effective and efficient administration of the organisation.
• To ensure the financial stability of the organisation.
• To protect and manage the property of the charity and to ensure the proper investment of the charity's funds.
• If the charity employs staff, to appoint the chief executive officer and monitor his/her performance.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve:

• Scrutinizing board papers
• Leading discussions
• Focusing on key issues
• Providing guidance on new initiatives
• Other issues in which the trustee has special expertise

Additional duties of the treasurer

• Overseeing, approving and presenting budgets, accounts and financial statements
• Being assured that the financial resources of the organisation meet its present and future needs
• Ensuring that the charity has an appropriate reserves policy
• The preparation and presentation of financial reports to the board
• Ensuring that appropriate accounting procedures and controls are in place
• Liaising with any paid staff and volunteers about financial matters
• Advising on the financial implications of the organisation's strategic plans
• Ensuring that the charity has an appropriate investment policy
• Ensuring that there is no conflict between any investment held and the aims and objects of the charity
• Monitoring the organisation's investment activity and ensuring its consistency with the organisation's policies and legal responsibilities
• Ensuring equipment and assets are adequately maintained and insured
• Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies, e.g. The charity commission and/or the registrar of companies
• If external scrutiny of accounts is required, ensuring that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented
• Keeping the board informed about its financial duties and responsibilities
• Contributing to the fundraising strategy of the organisation
• Making a formal presentation of the accounts at the annual general meeting and drawing attention to important points in a coherent and easily understandable way
• Sitting on appraisal, recruitment and disciplinary panels as required

Treasurer person specification

• Commitment to the organisation
• Willingness to devote the necessary time and effort
• Strategic vision
• Good, independent judgment
• Ability to think creatively
• Willingness to speak their mind
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• Ability to work effectively as a member of a team
• Nolan's seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
• Financial qualifications and experience
• Some experience of charity finance, fundraising and pension schemes
• The skills to analyses proposals and examine their financial consequences
• Preparedness to make unpopular recommendations to the board
• Willingness to be available to staff for advice and enquiries on an ad hoc basis

St Basils is looking for a new Non-Exec Director / Trustee to join our Board as the Designated Safeguarding Board Member.

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications for Board members from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with a professional background in safeguarding to join our Board as the Designated Safeguarding Board Member. Our new Board member will need to have a strong understanding of safeguarding, ideally with experience in supporting vulnerable young people.

As the Designated Safeguarding Board Member, you will:

• Work with St Basils’ Designated Safeguarding Lead (DSL) to regularly review safeguarding reports, trends and serious incidents
• Act as a safeguarding champion at Board level, supporting other Directors / Trustees to develop their understanding and confidence in safeguarding
• Provide oversight of allegations or safeguarding concerns relating to staff, volunteers or Board Members
• Attend regular meetings and engage with services, staff and young people to maintain visibility of safeguarding in practice
• Support the Chair, CEO and DSL in ensuring appropriate governance oversight of serious safeguarding incidents, including reputational considerations
• Ensure the Board receives appropriate assurance on safeguarding risks and how they are managed

Our new Director / Trustee will sit on our Service Delivery & Development Committee which oversees both the housing elements of our services as well as the support / progression we provide to our young people. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be a Designated Safeguarding Lead (DSL) or have significant experience in a senior safeguarding role.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Do you want to make a real impact on household carbon footprints and promote sustainable living? Join our innovative crowd-sourced app development team and help us make an impact on climate change and the environment.

What will you be doing?

We’re looking for UK‑based volunteers with expertise in assessing and verifying quantified environmental impacts. You’ll work with a small remote team to audit and verify carbon, waste or water savings linked to lifestyle choices, using open‑source data. 

Your research will help develop robust models and frameworks, ensuring the E‑Save app provides accurate, trusted impact data for users.

What are we looking for?

We’re seeking volunteers with experience in assessing or verifying carbon, waste, water or other environmental impacts. 

You’ll audit data sources, verify existing figures, and research gaps. You’ll help develop consistent frameworks, models and tools, and refine methodologies with the team. 

You’ll need a methodical approach, attention to detail, working knowledge of life‑cycle analysis, and the ability to work independently within a remote team.

What difference will you make?

Your insight and expertise in quantifying household carbon and other environmental benefits that are at the heart of the E-Save app.

Your vital contribution will help ensure the app delivers real environmental impacts. 

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Volunteer Opportunity: Customer Service Agent

Are you friendly, approachable, and passionate about helping others? We’re looking for a Volunteer Customer Service Agent to provide excellent support and ensure a positive experience for everyone who interacts with us.

Role Overview:
As a Customer Service Agent, you will be the first point of contact for enquiries, helping to provide information, resolve issues, and support our community. This role is ideal for someone who enjoys communicating with people and delivering high-quality service.

Key Responsibilities:

• Respond to enquiries via email, phone, or social media

• Provide accurate information about services, events, and activities

• Assist in resolving questions or concerns in a professional manner

• Maintain clear and accurate records of interactions

• Support general administrative tasks as needed

• Work closely with the team to ensure a consistent and positive experience

What We’re Looking For:

• Excellent communication and interpersonal skills

• Friendly, patient, and empathetic approach

• Good problem-solving abilities

• Strong organisational and time management skills

• Basic IT skills and confidence using digital platforms

• Ability to work independently and as part of a team

What You’ll Gain:

• Practical experience in customer service and support

• Development of communication and problem-solving skills

• Enhanced confidence in handling a variety of enquiries

• A valuable addition to your CV

• Opportunity to make a positive impact within the community

Time Commitment:
Flexible, with regular weekly availability preferred.

Location:
REMOTE - UK ONLY

Help us create a welcoming and supportive experience for everyone we serve.