We are delighted to be recruiting a Director - Marketing and Communications for an innovative cultural centre which promotes and showcases the best in Japanese art, design, innovation, technology and gastronomy. Their location comprises of a theatre, exhibition space, restaurant and an expansive social retail space - offering visitors an immersive encounter

The Role

- You will be an audience ambassador, identifying and engaging with new and existing audiences to achieve our audience-related KPIs.

This includes expanding and building new relationships with relevant third parties and visitors to develop and implement marketing and communications strategies and campaigns to support this. For example:

- Reaching out to and engaging with a diverse range of target audiences.

- Increasing the volume of relevant traffic to the website and engagement with it. Supporting and enhancing social media presence to increase number of followers and interaction.

- Encouraging and supporting a deeper knowledge about and appreciation, as well as contributing to creating a legacy of new and enduring relationships.

- As the guardian of the organisations brand you will work closely with cultural practitioners, media and businesses, as well as the internal Team to ensure the brand standards remain consistently high, and reflect an authentic expression of cultures and aesthetics

- Spread over three floors and with a diverse offer covering Public Programmes, Retail and Food & Beverage, the Team needs to be kept informed and engaged. You will be responsible for devising and overseeing internal communications activity and employee engagement.

The Person

- Proven experience in marketing and communications
- Ability to understand and speak Japanese or a deep understanding of the Japanese culture, ideally working with or in Japan
- Experience working with B2B, B2C, cultural sector or government organisations
- Proven leadership and management experience in a team setting
 

To Apply

Please upload your CV in Word format accompanied by a Supporting Statement of no more than 2 pages outlining why this role is of interest and your experience in relation to the person specification.

A Prospectus consultant will be reviewing applications and suitable candidates may be invited in to interview in person at the Prospectus office

Closing Date: 20th November

Summary

The Senior Designer will be responsible for bringing our brand to life and driving creative excellence in design, across print and digital platforms. With first class design skills and knowledge, you will influence and inspire our designers - staff, freelance and agency - to ensure all projects are delivered on time, to a consistently high standard, are on brand and within budget.

You will be an excellent all-rounder working with colleagues across the charity to take a range of projects through from concept to completion and lead on the ongoing improvement of the way our design function works.

Interview Date: 12-17 December 2019

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

Reporting to the Senior Creative Manager, you'll provide creative direction to designers while supporting their professional growth and inspire them to push themselves creatively and embrace change.

• You'll deliver excellent design for a range of outputs, ensuring all outputs are of the highest standard and supporting the Senior Creative Managers in raising the quality of work and efficiency of our design team.
• You'll work closely with our Brand specialists, acting as a Guardian and a Champion and supporting the wider Brand and Creative team synergic function.
• You'll oversee creative processes, identifying opportunities and challenges in working with other teams, and delivering improvements to existing ways of working through the team, ensuring they are simple, clear and concise.

Ideal Candidate

We are looking for a creative with strong direction and leadership skills and a highly inspired and well thought through portfolio.

• They will have solid experience in designing within brand guidelines, possibly acquired working across various design fields.
• They will be proficient in Adobe Creative Cloud and able to work with little supervision and as part of a team, to deliver innovative and impactful print and digital projects from concept to final execution.
• The ideal candidate will have previous experience of overseeing the work of other creatives ensuring it delivers high standard, on-brand and effective solutions to a variety of briefs.
• They will be expert in managing a busy print and digital workload and production schedule to deadlines and within budget.
• They will be confident in effectively managing internal and external stakeholders at all levels and possess experience in working closely with freelancers, agencies and external suppliers and contractors.

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

The Senior Editorial Officer (Young People) will play a key role in Mind’s efforts to develop information that supports young people and their parents/carers and also ensure that Mind’s work in this area is credible, professional and evidence based.

We’ve made a great start on producing information for young people, which we’ve developed with and for young people themselves. You will help us produce more and refine what we already have, engage with young people to understand what they need and make sure the information is reaching them when and where they need it. With strong interpersonal and communication skills, you will engage with internal and external stakeholders. Together with editorial and project management experience, you’ll help us deliver potentially life-changing information to young people.

Experience of working with young people is essential, and an understanding of mental health problems, be that through personal experience, or previous job role, would be highly desirable.

This role is a fixed-term contract until March 2022.

To apply, please follow the link below to our website.

Closing date: 23:59 Sunday 1st December 2019

Interview date: Thursday 12th and Friday 13th December 2019

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

As a Communications Officer, you will contribute to and organise a range of integrated marketing campaigns to promote our projects, services and ideas. You will be working closely with our marketing team to develop our digital presence, raise the profile of our interventions and create content that drives the expansion of our consumer base.

You will be a talented and experienced content creator that will play a key role in expanding our company’s digital footprint, followers and end users. Typical daily activities in this role include content writing, producing creative materials, engaging social media followers, liaising with suppliers and managing web platforms.

This role requires a high level of creativity, attention to detail and in-depth knowledge of emerging marketing trends. We would also like you to know the best ways of engaging with a range of different audiences to effectively tell our story. This includes an understanding of engaging with and working with the least heard voices, and those from deprived communities.

This post has been created in order to deliver the ambitions of Sport England’s £9.72m National Lottery funded Active Communities Programme. Birmingham and Solihull are one of 12 Local Delivery Pilots across England that are looking at innovative ways to reduce the levels of inactivity in our most disadvantaged communities.

The postholder will be employed by The Active Wellbeing Society (TAWS) which is an independent community benefit society which works with some of the poorest communities in Birmingham & Solihull to improve people’s health and wellbeing through physical activity.

Closing date: Sunday 1st December 9pm

Interviews:  Wednesday 11th December (afternoon) and Tuesday 17th December 

Position Summary:

The CLWC Administrative Assistant works with the CLWC Executive Administrator under the direction of the Training and Church Ministry Director and handles duties relating to the Christian Life and Witness Course training programme.  This includes overseeing the Counsellor Application process in preparation for the Graham Tour in 2020.  The CLWC Administrative Assistant serves to provide administrative support; must be highly organised; with excellent communication skills and be a good team player. The ability to multi-task, while maintaining complex schedules and meeting deadlines is essential in this position. Other skills required for this role include, being resourceful, good problem-solving skills and the ability to implement administrative processes with a willingness to learn and carry out instructions and complete all tasks to a high standard.

Responsibilities and Duties:

• Demonstrates Christian values and behaviour that is reflective of the standards, policies and the Statement of Faith established for an employee of BGEA.
• Demonstrates a commitment to the values, vision and mission of the organisation.
• Communicates effectively with team members and when dealing with people externally.
• Plan and implement administrative processes as directed, for the training department.
• Maintains accuracy and follows procedures when performing functions.
• Maintains the protection and confidentiality of records database information.
• Manages workflow, ensuring that deadlines are met and work is completed correctly based on requirements and personal skills, and as assigned by the Executive Administrator in ONE OR MORE of the following areas:

• Manage administrative processes for the Training Programme
• Co-ordinate and assist training peers on the Training Programme
• Assist in organising training events for CLWC trainers including location, catering, travel arrangements, hotels, transportation, etc.
• Assist with CLWC registrations and course attendance.
•  Ensure that all administrative processes are in place for CLWC and that they are being followed – including (co-labour) and post event administrative tasks.
• Initiate and monitor communication related to CLWC with Christian churches, denominations, and leaders.
• Respond to enquiries and requests for information about the CLWC.
• Assist with opening marketing pathways to present the Training Programme through existing BGEA pathways and new pathways.
• Organise logistics for travel and meetings.
• Assist with general administrative tasks as needed.

Competencies required:

• Servant Leader: Upholds Christian values with the ability to lead by example and have a heart for service.
• Communication: Strong communications skills; ability to express oneself professionally, both written and verbally when interacting with people internally and externally.
• Teamwork: Ability to work well within a team and individually.
• Proactive: Proactive in implementing administrative processes and assess practices to improve efficiencies.
• Problem Solving: Ability to assess problems and seek to implement solutions.
• Flexibility: Ability to adapt quickly to fit with changing conditions, tasks, responsibilities, or people.
• Thorough: Have good attention to detail, with emphasis on communication, time management and accurate record-keeping.
• Multi-task: Ability to multi-task, be well-organized and work well under pressure.

Education and Experience:

• Diploma in related discipline or equivalent work experience.
• Good competence in speaking and writing English
• Experience in working with a variety of church denominations desirable, but not essential.
• Proficiency in MS Office suite, particularly Word but also basic abilities with Excel and limited PowerPoint competence.

This role is part time, 3 days per week with the potential to move to a full time position depending on work load.

PLEASE NOTE, THIS POSITION WILL START IN JANUARY 2020

There is a requirement for the job holder to have a personal commitment to the Christian faith as functions within this role will require knowledge and personal experience of the Christian faith.

Prospectus is delighted to be working with one of the longest-standing educational establishments specialising in veterinary care. They are looking to recruit an Events and Marketing Coordinator to support the effective running of the department relating to all areas of events and marketing.

As the organisation's Events and Marketing Coordinator, you will provide high level administrative support of all matters concerning the extended student induction programme, as well as support the planning, marketing and implementation of the programme. You will work closely with the wider team to design events, including arranging dates, venues, catering and travel, as well as liaising with external and internal attendees. You will also act as a content editor for the Directorate's social media, website and intranet presence along with being the key point of contact to liaise with the external relations team to promote all events and activities. Working closely with the marketing team, you will also support in producing marketing materials including posters, flyers and brochures.

To be considered for this post, you will have previous event support experience together with experience of organising meetings and consultations, and handling event logistics. With strong attention to detail, you will have the ability to manage, promote and deliver events, activities and projects together with experience in editing website copy and social media sites. A degree level qualification is desirable although not essential to this post. You will have exceptional communication skills along with the confidence to deal with a wide variety of people and prioritise competing deadlines.

To apply, please submit your CV in Word Document format; cover letters are not required at this stage.

About Us:

Combat Stress was established in 1919. We are the UK’s leading charity for veterans’ mental health. For almost a century, we’ve helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.

Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We’re on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we’re there to help tackle the past and to take on the future.

About the role:

We are looking for an experienced branding and marketing lead with expertise in creative and inhouse studio management for a 12-month maternity cover.

You will provide creative direction for the charity and will be responsible for building and maintaining a strong, consistent and engaging brand identity for Combat Stress to improve awareness of the charity.

Managing the inhouse design team and the charity’s brand agency you will be responsible for leading on brand projects such as charity films and the organisation’s biannual magazine. Alongside this you will also manage the day to day workflow of the inhouse studio ensuring all projects align with our brand idea ‘Liberating Lives’.

Working as part of a passionate and motivated Marketing and Communications team you will work closely with colleagues within your department as well as colleagues across the organisation.

The successful candidate will be a creative lead who is innovative with an eye for detail. They will be highly organised, a strong project manager who stays calm and positive under pressure.

This role is subject to a DBS check.

A fantastic opportunity has arisen within a national arts charity for a Communications Assistant to join the team. You will report to the Director of Communications, with some supervision by the Press Relations Manager and Senior Digital Editor. You will come in to support and strengthen the busy communications department, supporting the team with everything from digital publishing, communications, media relations, public affairs and the quarterly magazine. You will also provide support by creating content, listings and social media posts to help raise awareness and assist with the research behind some campaigns.

The ideal candidate will:

• Have strong written skills
• Have strong communication and administrative skills
• Have experience in project management
• Have broad knowledge and strong awareness of the arts media
• Have strong understanding of digital communication channels
• BE IMMEDIATELY AVAILABLE

If you are interested in applying, please email your CV quoting the reference number in the subject line.

We are seeking Cancer Information Support Assistants to work closely with the Cancer Information and Support Services Manager. We are looking for individuals to provide personalised support and information to cancer patients, carers and the bereaved through a broad understanding of information provision and counselling skills. You will need to be compassionate and empathetic individual striving to make a difference to people affected by cancer. The Cancer Information Support Assistant will be at the forefront of our client-based services, including the development of our community outreach cancer prevention work. 

To apply, please refer to the Information Pack and email a comprehensive CV and a covering letter showing evidence of how you meet the personal specification of the role.  We will not be accepting CV's only.

Crimestoppers helps solve and stop crime every day.  As a charity that takes crime information 100% anonymously, we know how vital our unique service is to the public, police and business partners.  Last year over 450,000 people contacted us online and, on the phone, – helping to make our communities safer.

We currently have a vacancy for a

Head of Communications

Up to £46,360.12

Full Time, Permanent

Wallington, Surrey

We are looking for an experienced Communications professional to lead our Communications team. Operating as part of the Charity’s

Executive Management Team, this is a great opportunity to play your part in steering and shaping our work across four main areas: Media, Digital, Marketing and Campaigns. 

This is an extremely varied and busy role with a particular focus on:

• Providing an integrated communications and campaigns service to key stakeholders;
• Reviewing and maintaining the Crimestoppers brand
• Driving digital innovation

The role will require the successful candidate to operate at both a strategic and operational level; with management responsibility for a team of 7 people.

We’re looking for someone with extensive marketing experience coupled with experience working in the digital arena and knowledge of various digital tools.

To succeed in this role you’ll also need great communication and organisational skills, with the ability to be flexible and use your own initiative.

If this sounds like you and you’re interested in joining a great team and great organisation, then please take a closer look at the job description for the role and the other requirements we’re looking for. 

For more information, or to apply, please email CV and covering letter.

Crimestoppers encourages people from diverse backgrounds to apply. The successful applicant will be required to complete a DBS check.

Applications close: 27th November 2019

Interview dates: TBC

Please include a cover letter with your application

Working as part of a small team, the Bridge 5 Mill Assistant Events and Building Manager will work across all aspects of our work in the building including; reception, events, office and building management. They will provide great customer service to our office tenants, conference and event customers, and all other building users. They will also assist and deputise for the Building Manager in the running of the building when needed.

A key objective of the post is to contribute to the smooth running and development of Bridge 5 Mill as a hub and venue for organisations and groups working towards a sustainable and equitable future for people and planet.

ROLES AND RESPONSIBILITIES

RECEPTION

To provide a friendly and professional reception service at Bridge 5 Mil by;

• Creating a welcoming atmosphere for all guests and tenants and providing great customer service to all building users.

• Taking responsibility for reception according to agreed rotas and procedures when required

• Helping guests, tenants and building users with their enquiries in a professional manner

• Ensuring all tenants, guests and building users comply with agreed procedures and policies

• Managing incoming calls and email enquiries and responding or redirecting as appropriate

• Taking delivery of mail and parcels and ensuring they are directed to the addressee

• Ensuring a clean and tidy workspace

• Supervising the receipt of payments from occasional customers and tenants

• Understand the importance of data protection and maintain standards of best practice in this area.

EVENTS

To Assist the Building Manager and team at Bridge 5 Mill in running events in the building by;

• Responding to all event and room hire enquires (web, email, telephone and walk-ins) in a timely and professional manner

• Drawing up tailored quotes to event requirements as received

• Updating the booking system in a timely manner and ensuring all enquiries, bookings and cancellations are recorded correctly in the online booking system and supporting documents

• Giving prospective event organisers guided tours of the building and advising on set-up and equipment available. Promoting the use of Bridge 5 Mill and doing their best to secure the hire booking

• Explaining our sustainable policies and how they relate to events to all event hire customers

• Liaising with event organisers on their requirements prior to date of their event and sending and receiving relevant documentation prior to the event including; room booking form, health and safety & risk assessment documents, travel and parking information, event hire Terms & Conditions.

• Supervising the running of events on the day and ensuring a smooth, efficient and successful event for organisers and attendees

• Preparing the room; ensuring rooms are correctly set out, clean, tidy and looking their best. At the end of the bookings, clear, tidy the room, put equipment away and where necessary set up for the next booking.

• Ordering and setting up outside catering and in-house refreshments to ensure they are presented tidily and attractively

• Setting up any IT equipment required, and checking that it properly functions before room users arrive. Showing room users how to use the equipment, and supporting them appropriately.

• Ensuring appropriate behaviour whilst in the building and its grounds, inform the Building Manager if you feel inappropriate behaviour is taking place or Bridge 5 Mill policies are being contravened.

MARKETING

To support the Building Manager and Marketing Assistant with marketing and publicity and the promotion of Bridge 5 Mill across social media, including; Facebook, Twitter, Linked In and Instagram (and other platforms that may be suitable in the future) by:

• Generating content (photos, text and video) for use in publicity material and on social media

• Ensuring the content of Bridge 5 Mill marketing and publicity and social media activity promotes Bridge 5 Mill as a unique, professional and inspiring events and office venue

• Ensuring all content is in line with Bridge 5 Mill and Fairfield Environment Trust policies (including; FET aims and objectives and Bridge 5 Mill equalities and sustainable procurement policies)

• Distributing publicity, posters and flyers for Bridge 5 Mill and organised or co-promoted events

• Working with hire customers of Bridge 5 Mill, tenants, partner organisations and individuals to promote their events and projects across social media, where agreed and appropriate and in support of the aims and objectives of Bridge 5 Mill (in conjunction with the Social Media Manager)

• Circulating and liking/re-tweeting/sharing other like-minded organisations events and news items where they support the aims and objectives of Bridge 5 Mill

OPERATIONS

To Assist the Building Manager in the day-to-day running of Bridge 5 Mill by:

• Bringing any questions or problems from tenants and other users to the notice of the Building Manager in a timely manner

• Dealing with these where appropriate and possible

• Working in a manner that ensures policies and procedures of Bridge 5 Mill and the Fairfield Environment Trust are implemented

• Ensuring the safety and comfort of tenants and other users at all times while in the building and garden

• Working to ensure that the income from tenants and occasional hirers is maximised

• Opening and closing the building according to agreed rotas and security procedures

• Use of security equipment to carry out all security procedures when required (including; opening and closing the building and setting alarms)

• Assisting with the timely upkeep of record keeping and other admin tasks including; general office admin, filing, dealing with mail, maintaining in-house data bases (such as; event enquiries, visitor statistics, feedback responses) and producing information signs for the building.)

• Performing day-to-day tasks when needed to keep the building clean and tidy and functioning well

• Taking responsibility for the ordering of equipment and consumables where directed by the building manager; for example ordering for the tenants tuck shop stock and for event refreshments

• Liaising with external suppliers and contractors in the absence of the Building Manager

• Supervising the regular and occasional cleaning of Bridge 5 Mill and its facilities when required

• Overseeing the collection of recycling and waste.

• Fire Marshall cover: use of emergency equipment and to carry out emergency procedures when required (training from a recognised provider will be provided)

• Emergency First Aid cover (First Aid training from a recognised provider will be provided)

• To deputise for the Building Manager on their days off and annual leave.

• Ensuring that the building complies to Health and Safety legislation when Building Manager is not on site.

• Bridge 5 Mill staff are required to undertake work outside their current role description as necessary to meet organisational needs.

• At times the holder of this role will work alone in line with our lone worker policy.

PERSON SPECIFICATION:

• Friendly and outgoing

• Able to use own initiative, think under pressure and react to situations in a calm and professional manner

• Excellent organisational skills

• Ability to manage a number of different tasks simultaneously

• Good prioritisation skills and be flexible enough to adapt when plans and requirements change

• Excellent phone manner

• Excellent people skills

• Excellent customer service skills

• Literate and numerate

• Excellent problem solving skills

• Good time management skills

• Good communications skills - written and verbal

• ICT and social media skills

• Confidence in decision-making

• Good leadership skills

• An ability to work to tight deadlines and within constraints

• Self-motivated and ability to work under own initiative

• A good team-playing mentality

• Can use Microsoft office; word, excel, outlook and PowerPoint.

• Part of this role will involve setting up rooms for events so it is essential that the candidate is able to lift furniture

• An understanding of, and interest in, sustainability and how this may influence how we manage the building is desired but not essential as on-the-job training will be given.

TERMS

Standard hours are 28.5 hours a week over three days.

Plus overtime covering staff leave and up to 15 weekend days covering events throughout the year.  

Normal working days are expected to be Wednesday, Thursday and Friday but this may be subject to change occasionally due to the demands of the building with some overtime possible during busy events periods.

Fixed term contract for one year.

25 days holiday + Bank Holidays (pro rata)

You will be enrolled into the organisations pension scheme.

This position is line managed by, and reports to, the Bridge 5 Mill Manager.

A performance appraisal will be conducted every three months.

Three month probationary period

£17, 550 - £19,305 (pro rata 28.5 hours a week, based on the Living Wage)

SUMMARY

Bridge 5 Mill is looking for an Assistant Manager: Building and Events

Bridge 5 Mill is Greater Manchester's leading sustainability venue and is home to groups, events and ideas making our great city region greener, healthier & more equitable. Over the past three years we have grown into a thriving office and events venue, all our offices are let and our conference and meeting room bookings are strong.

Due to this success we are looking for someone to add to the current team who can take on a new wide-ranging role with a number of responsibilities that will cover all aspects of our work including; conference and event hire and building and office management. You will also deputise for the Building Manager when needed.

This is a part time role of 28.5 hours a week basic over three days, plus the potential of up to 15 weekend days throughout the year to be worked as overtime, with

Stockdales is a well-established charity based in Sale, Manchester. We are committed to making a difference to children and adults with learning disabilities and life-limiting conditions and their families through our residential and community services. Each year, Stockdales helps hundreds of people to be the best version of themselves regardless of the challenges they face.

Short Job Description

The fundraising manager and fundraising officer make up the fundraising team at Stockdales. They work closely together to make sure all aspects of fundraising are covered successfully: individual supporters, fundraising volunteers, community groups, companies, charitable trusts/foundations and events. They are also responsible for all aspects of Stockdales’ marketing and PR.

We’re looking for a friendly, well-organised and committed person to join our small but busy fundraising team as our fundraising officer. This is an existing role which has been carefully developed over the last 5 years. Do you have what it takes to make this role your own and shape it even further?

As our fundraising officer, you will enjoy a varied, exciting role, with no two days the same! Your responsibilities will include all aspects of the fundraising administration, managing small scale community events, raising awareness of the organisation locally, putting the content together for our website, social media pages and newsletters (currently 3 times per year) as well as making sure our supporters have a high quality experience.

You’ll need to be a good all-rounder, think on your feet and work independently and flexible because there will be some evening and weekend work. You’ll also have a flair for creative writing as you will be putting interesting stories together for our newsletters and punchy posts for social media. A ‘head for numbers’, an eye for detail and strong problem solving skills and IT skills are also needed.

Excellent people skills are a must. In this role you will meet all sorts of people from many walks of life, so you will need to be confident and a good communicator. The fundraising team is in regular contact with the people we support too. This might be whilst taking photos, showing supporters round or simply dropping in to say hello. We support people of all abilities, some with severe learning disabilities and complex health needs. It is essential you are comfortable with this.

This is a thoroughly rewarding role for the right person. You might already come from a fundraising background or you may have all of the transferrable skills needed to make this your move into the charity sector. Whichever, if this is you, then we’d love to hear from you!

We have an excellent opportunity for a flexible and professional individual to provide operational support to the Supporter Development Manager across a variety of fundraising products and channels, as Supporter Development Officer.

Position: Supporter Development Officer - Lotter, Cash and Regular Giving

Location: Based in Sidmouth, Devon – “an area of outstanding natural beauty”

Hours: Full-time working Monday-Friday 08.30 - 16.30 (Applications from candidates seeking to work between 3-4 days per week will be considered)

Salary: £26,069

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date:Tuesday 26 November 2019

The organisation is at an important stage in their fundraising strategy, having achieved considerable growth in the last 5 years. They are investing significantly in their fundraising team to help them towards their ambition of reaching £50m income by 2023.

The Role

The Supporter Development Officer will be responsible for delivering fundraising programmes to existing supporters with the aim of delivering an improved income and increased lifetime value through compelling donor-centric journeys.

Responsibilities include:

• Key fundraising campaigns across the year specialising in the ongoing stewardship programme associated with their new lottery product. 
• Working across other fundraising products and channels.
• Developing a deep understanding of supporters and support development.
• Implementing a programme of testing strategies to ensure both effectiveness and a seamless approach to donor care.
• Working closely with key stakeholders across the fundraising team and the wider charity.

About You

Highly self-motivated, organised and with demonstrable experience of working in a supporter/customer development environment you will:

• Have excellent attention to detail whilst planning and managing a variety of simultaneous projects.
• Have experience of working with supporter or customer data in the context of planning and evaluating direct marketing activities.
• Have experience of dealing with enquiries and complaints from members of the public.
• Have good IT skills and exceptional innovative, communication and collaborative skills.
• Be familiar with the principles of Direct Marketing.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you.

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. They are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Our client is a Disability Confident Employer. They are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Supporter Engagement, Supporter Development, Supporter Care, Direct Marketing, Supporter Adviser, Fundraising, Fundraiser, Marketing, Supporter Experience.

We have an excellent opportunity for a flexible and professional individual to provide operational support to the Supporter Development Manager across a variety of fundraising products and channels, as Supporter Development Officer.

Position: Supporter Development Officer – Newsletter and Telephone

Location: Based in Sidmouth, Devon – “an area of outstanding natural beauty”

Hours: Full-time working Monday-Friday 08.30 - 16.30 (Applications from candidates seeking to work between 3-4 days per week will be considered)

Salary: £26,069

Contract: Permanent

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date: Sunday 24 November 2019

The organisation is at an important stage in their fundraising strategy, having achieved considerable growth in the last 5 years. They are investing significantly in their fundraising team to help them towards their ambition of reaching £50m income by 2023.

The Role

The Supporter Development Officer will be responsible for delivering fundraising programmes to existing supporters with the aim of delivering an improved income and increased lifetime value through compelling donor-centric journeys.

Responsibilities include:

• Key fundraising campaigns across the year specialising in delivery of the charity newsletter and telephone campaigns.
• Working across other fundraising products and channels.
• Developing a deep understanding of supporters and support development.
• Implementing a programme of testing strategies to ensure both effectiveness and a seamless approach to donor care.
• Working closely with key stakeholders across the fundraising team and the wider charity.

About You

Highly self-motivated, organised and with demonstrable experience of working in a supporter/customer development environment you will:

• Have excellent attention to detail whilst planning and managing a variety of simultaneous projects.
• Have experience of working with supporter or customer data in the context of planning and evaluating direct marketing activities.
• Have experience of dealing with enquiries and complaints from members of the public.
• Have good IT skills and exceptional innovative, communication and collaborative skills.
• Be familiar with the principles of Direct Marketing.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you.

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. They are working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

Our client is a Disability Confident Employer. They are committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Supporter Engagement, Supporter Development, Supporter Care, Direct Marketing, Supporter Adviser, Fundraising, Fundraiser, Marketing, Supporter Experience.