Marketing communications manager jobs

Background

We are Humane World for Animals, formerly called the Humane Society of the United States and Humane Society International. Since 1954, we have worked to create a more humane society for animals. Working side by side as the Humane Society of the United States and Humane Society International, we have helped to pass thousands of landmark laws, rescue hundreds of thousands of animals, and cared for and protected millions more.

In 2025, to convey our mission and make sure that everyone understands who we are and the bold work that we do, our organisations are standing together under a new shared name: Humane World for Animals. 

We are dedicated to changing the world for animals. We drive change with human action. We help people, communities, governments, and corporations shift behaviour, providing the right support and advocating for policy change to stem the root causes of suffering and cruelty.

Purpose of role

As the Program Manager, Media and Communications, you will support the Program Director on the design, development and implementation of communication strategies and plans to advance Humane World for Animals UK’s strategic priorities with regard to campaigns, brand-building and fundraising. You will lead on producing and delivering a content strategy for a broad range of channels to increase audience engagement. The position will support campaigns and fundraising stewardship and give strategic advice regarding social media market insights and trends in the UK digital sphere and emerging channels. This will be vital to achieve successful brand building in the UK market through impactful storytelling, campaign activations, fundraising recruitment and stewardship through compelling content on the earned channels and holistic management of thematic work.

If you are results-oriented, organised and creative and have 5+ years of experience as a media and communications professional then we would like to hear from you.

Key areas of responsibility

• Communications strategy and planning:Lead the development and delivery of storytelling and social media strategies to support the UK’s wider communications strategy.Guide public affairs, campaigns, and fundraising colleagues in ideation sessions to develop creative and impactful activations.Provide insights on digital communications trends and opportunities.
• Content creation and storytelling:Produce high-quality digital content, including video, for use on social and digital channels.Turn campaign and policy work into clear, engaging stories.Collaborate with Head Office to integrate global storytelling content.
• Social media:  Plan, schedule and manage day-to-day (and occasional out-of-hours) social media activity, engaging online communities, managing paid social media advertising and delivering campaigns that support advocacy, fundraising and recruitment. Maintain the visual asset library and manage a social media volunteer.
• Influencer and partnership engagement:Identify and recruit influencers and celebrities to extend our reach and support our campaigns
• Administration: Monitor and report on performance using tools like Google Analytics and social monitoring platforms to guide continual improvement.Coordinate activities with colleagues using planning platforms.

About you

Our successful candidate will be confident, creative and positive with a proven track in media and communications roles. A proactive self-starter, you will have demonstrable experience of achieving significant growth and development in regard to audience reach and will take a solution-focused approach to overcoming obstacles. You will have experience of delivering media and communication strategies and plans in a fast-paced environment. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective communications for our target audiences; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.

We are searching for an experienced media and communications professional to make a difference and be part of our ambitious team. If that’s you, please get in touch!

Application Instructions

To apply for this role, please submit a copy of your CV and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job ad.

The deadline for applications is Thursday, 30 April 2026, 11pm GMT. Applications without covering letters will not be considered.

You must have an existing right to work in the UK, and you must reside in the UK, to be considered for this role. 

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please note that interviews will take place w/c 11th May in our Hammersmith office.

Please see the attached job description for further details.

YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.

Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Head of Communications and Engagement?

• Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy

• Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.

• Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives

• Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders

• Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels

• Line manage the Internal Communications Manager

• Lead on media relations and press engagement, including external agency support and spokespeople

• Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise

• Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities

• Manage crisis communications strategy and process

• Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary

What Skills and Experience do you need?

• Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation

• Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels

• Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications

• High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach

• Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications

• Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective

• Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses

• Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies

• Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Prospectus are delighted to be supporting our client with the recruitment of the Marketing & Communications Manager. Reporting into the Head of Marketing and Digital, this critical role translates the organisation's mission into action, turning strategic priorities into clear, engaging, and audience-focused campaigns, and ensuring audiences are guided and supported every step of the way.

Deepening the critical understanding of the work that the organisation deliver for bereaved children, young people and families, you will craft compelling copy and maintain messaging that is consistent, timely, and effective across channels. You will deliver campaigns that compel people to act, whether that’s engaging with CBUK services, supporting initiatives, or sharing their message. By combining insight, creativity, and empathy, your campaigns will connect with audiences on a meaningful level, encouraging participation, advocacy, and support for our mission.

The successful candidate will demonstrate organisation and drive to bring strategy to life, converting to meaningful content and campaigns. You will have previous experience of engaging external suppliers, and with oversight of PR and Press, your experience of supporting the generation of compelling content is a given. As well as your leadership and involvement within external marketing and communications, you will also lead on internal communications, driving colleague engagement and understanding.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Job Title: Commercial Marketing Assistant

Duration: Permanent

Hours: 36 hours per week

Salary: £29,000 per annum, plus pension and benefits

Location: Homebased, with a willingness to travel to CCT’s office in Northampton when required

Overall job purpose

This role presents an excellent opportunity for a motivated early‑career marketing professional with a strong interest in culture and heritage.

As we continue to diversify and grow our commercial revenue streams, we are seeking a proactive Commercial Marketing Assistant to support the promotion of key income‑generating initiatives. These include Champing (unique overnight stays in historic churches), filming, venue hire, and an expanding portfolio of leased or licensed properties. The role also offers scope to contribute to new commercial opportunities in the future.

Working within the Initiatives and Partnerships Team and alongside the Communications Team, the role supports marketing activity across a broad range of commercial initiatives, including Champing, filming, venue hire and regional commercial activities.

The postholder will develop marketing content, manage commercial marketing channels, support campaigns and respond to enquiries to help grow audiences and revenue.

The role also contributes to research, reporting and operational support for commercial activity.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.               

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on  Thursday 28 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We are looking for a proactive and creative Communications Coordinator to
support the delivery of our communications, events, and engagement strategy.
This role is ideal for someone who is passionate about access to justice and
enjoys combining storytelling, relationship-building, organisation, and delivery.
You will deliver content creation across channels, develop engaging mailouts
and communications that inspire and inform our audiences, and strengthen
stakeholder engagement across our supporter base. You will also contribute to a
programme of events that recognise and celebrate our supporters and pro bono
partners.

As Marketing Manager with strong third sector experience, you’ll oversee the day-to-day planning, production, and delivery of fundraising and awareness campaigns across digital and traditional channels.
You’ll manage timelines, creative workflows, and campaign assets ensuring every message, design, and ad reflects The Zahra Trust’s brand and moves people to give, act, and advocate.
You’ll collaborate closely with internal teams (Fundraising, Programs, and IT), as well as external agencies and vendors, to bring campaigns to life on time, on budget, and with measurable results.
This role is ideal for a hands-on project manager and storyteller who thrives in fast-paced, purpose-driven environments.

Job Title: Senior Marketing Officer

Reporting To: Marketing and Communications Manager

Salary: £31,125 – £39,926

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

To drive the planning and delivery of integrated marketing campaigns for Alder Hey Children’s Charity, supporting fundraising and organisational objectives, reporting to the Marketing and Communications Manager. The role will oversee workflow and priorities, manage marketing officers, and ensure campaigns are delivered to a high standard. The Senior Marketing Officer will also play a key role in shaping marketing strategy, analysing performance and driving continuous improvement across fundraising marketing activity. This is a broad and varied marketing role which requires creativity, communication and project management skills to help the charity plan and execute its marketing and brand campaigns.

Main Duties/Tasks

Strategic Planning, Leadership & Performance: ·

• Work with the Marketing & Communications Manager to shape long-term marketing plans and campaign strategies.
• Provide strategic guidance to ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Represent the marketing function in cross-departmental planning.
• Develop marketing processes, templates and workflows to improve team efficiency.
• Implement and oversee internal systems for content management, consent, image banks, brand guidelines etc · To continually improve performance of team members encouraging collaboration and sharing feedback and high-performing and positive marketing team culture.
• Lead regular one to ones with team members.
• Ability to provide strategic marketing integration advice for fundraising campaigns
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.

Campaign Delivery, Content & Channels: 

• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Creative and powerful copywriting skills aligned to the values of the Charity.
• Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams
• Collaboration within the marketing team across branded social channels to drive growth and engagement
• Collaborate with the Trust Comms team for campaign and content capture.

Stakeholder Management, Brand & Operations: 

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations. ·
• Upholding of brand positioning to always agreed guidelines.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line managerOur Values

• Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

• Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
• Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
• Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
• Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

___

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Job Closes: Tuesday 5th May, 12pm

Interviews: Thursday 14th May

We are looking for a brilliant Head of Marketing and Communication to lead the charity’s next phase of global growth. You’ll join a passionate, high-performing team on track to reach 1 million young people this year, and help shape the strategy to scale our impact to 10 million globally by 2036.

As Head of Marketing and Communications, you will lead the charity’s marketing strategy and delivery to drive growth. You will own the planning and execution of high-impact, multi-channel campaigns to acquire new users, and increase engagement, retention and reach across our programmes. You will shape and evolve our brand and communications to support these goals – ensuring our messaging, positioning and channels effectively connect with educators, partners and funders.

You will also leverage relationships across The Economist Group and lead insight into emerging international markets to inform our global marketing approach.

St Mary-le-Bow is seeking a creative and organised Events and Marketing Officer to support the launch and ongoing promotion of a new Thursday evening public talk series and a regular Compline service, designed to engage City workers and visitors to the Square Mile, alongside marketing and promotion to grow congregational attendance at regular and festival services and events. The role will focus on planning, promoting, and delivering high-quality events that connect faith, culture, and contemporary life, while raising the profile of St Mary-le-Bow as a welcoming spiritual and intellectual centre in the City of London.

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

Prospectus is delighted to be supporting our client in their search for a Head of Communications and Marketing.

The organisation is a charity that believes that experienced professionals can make exceptional teachers who shape young lives. That’s why, since 2017, they have worked to attract, support and champion those who make a courageous career leap into the classroom; more than 1,300 so far.

The charity currently has teachers in over 700 schools, teaching over 125,000 students. Their purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.

The charity has developed a strong brand, reflecting it’s unique work in the sector, and has some high-profile champions and advocates who enable the charity to secure regular national print and television coverage. The charity invests significantly into it’s marketing budget to achieve it’s goals of recruiting new career changers to it’s programmes.

This Head of Communications and Marketing role is available on a permanent contract and full-time or part-time basis (0.8 FTE/4 days per week). This is a hybrid role where you will be mainly based from home. The postholder will be based in London for monthly co-working days with the team and meetings with external clients when needed. The salary range for this role is £46,000-£50,000 FTE (dependant on level of experience).

In this role you will report to the Director of Philanthropy and Communications, and together, provide strategic leadership to shape and share the charity's story, driving engagement across key audiences to support their mission and vision.

You will work closely with the Recruitment Director and their team to shape marketing strategy to recruit new teachers through digital channels. You will oversee and maintain the website, blogs, annual impact report, films, and core content. You will develop and grow the Now Teach brand, ensuring brand consistency across all channels.

You will manage a significant budget and play a key role in maximising return on investment. You will create and monitor communications metrics and KPls. You will provide media support by managing an outsourced press office to secure targeted coverage aligned with the charity's strategic priorities. You will identify and develop new opportunities in line with their strategy. You will also own and use the marketing automation platform (Active Campaign), automating marketing activity.

To be successful in this role, you be a proactive and hands-on individual with demonstratable experience in a strategic marketing and/or communications role. You will have a proven track record of communicating a cause using a range of communications tactics and engaging external audiences. You will be comfortable with designing and implementing ideas to support with developing and improving strategy.  

You will have strong communication skills, with the ability to work with different internal departments, external contractors and consultants. You will also have experience in line management. You will have strong project management skills and experience using marketing automation platforms and other multichannel marketing technologies.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

Location: North Weald or Earls Colne 
 Contract type: Permanent  
 Salary: £60,000 - £65,000 
 Hours: Full Time - 37.5 hours per week  

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.  

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.  

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.  

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.  

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!  

Job purpose:  
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.

The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact. 

Summary of duties and responsibilities:  
Strategic Leadership

• Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
• Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
• Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
• Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
• Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
• Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
• Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.

Brand & Reputation Management

• Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
• Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
• Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations. 
• Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
• Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles. 

Marketing, Digital and Communications Strategy

• Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions. 
• Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation. 
• Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development. 
• Ensure high-quality content production across all channels, including social media, film, print and editorial. 
• Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity. 
• Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging. 
• Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement

Internal Communications

• Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values. 
• Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact. 
• Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.

Budget & Performance Management 

• Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity. 
• Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making. 
• Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.

Other Duties

• Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
• Carry out other duties that may arise in line with the broad remit of the post.
• Maintain professional competencies through continuous professional development.

The Package 
Salary: £60,000 - £65,000 per annum 

As a valued member of the charity team, you will have access to a wider range of benefits including:

• 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
• Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
• Occupational sick pay from day one employment
• Free access to an Employee Assistance Programme (plus immediate family)
• Access to Cycle to Work through salary sacrifice
• Discounts at a variety of retailers via Blue Light Card

More information and how to apply 
The closing date for applications is 26th April 2026 
First interviews will take place during w/c 4th May in person at North Weald.

Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.  

This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment. 

If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team. 

Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.