Marketing Insight Manager Jobs in Charing Cross, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working part London Office (Islington, London) working a minimum of one day a week in the London office and part homeworking, or flexible location home working
Salary: £35,350 per annum if London-based or £32,925 per annum if home-based
Hours: 35 hours per week
Closing date: Tuesday 28 May 2024 at 10.00am
Interview date: week commencing 3 June 2024
This is a full time fixed-term role for 18 months.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
We are looking for a Senior Digital Officer to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
You will build our reach by ensuring our website is search engine optimised and will champion optimisation with all content providers across the organisation. You will build landing pages and microsites for fundraising campaigns across various platforms, complete user experience research to develop compelling user journeys and will evaluate the performance of our digital channels. Occasionally, you will also support JDRF’s paid media campaigns.
An experienced digital professional, you may have worked for a charity before in a similar role. You will be motivated by the latest digital trends and will be familiar with a variety of digital channels. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
- Using website content management systems and other platforms
- Working with digital agency suppliers including support developers
- Providing support to multiple teams across an organisation
- Optimising content for search and accessibility
- Using data to improve user experience
- Setting up and monitoring paid media campaigns
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Main aims of the role:
• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.
• Develop relationships with sector, national and local media
• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.
• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn
• Secure local, regional and national press coverage of HWR work in a variety of publications.
• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.
• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.
• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.
• Ensure compliance with Healthwatch England brand guidelines and protocols.
• Co-ordinate the design and production of press releases, information and promotional materials required by the team.
• Assist the CEO and the team with the production of reports as required.
• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.
• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.
Main activities of the role:
• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.
• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.
• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.
• Collate, develop, and manage content for Healthwatch email marketing.
• Manage the HWR social media presence with engaging content.
• Support the delivery of Healthwatch events and engagement programme.
• Monitor effectiveness and impact of all communications activities, making recommendations for change.
Please see attached PDF for full details.
Please note: We will not progress your application unless we receive both a CV and a covering letter to explain how your experience is comparable to the job description and person specification.
The client requests no contact from agencies or media sales.
The MEAM coalition has worked for fifteen years across more than 50 local areas in England, supporting local partnerships to tackle the structural and systemic issues that cause and sustain multiple disadvantage. We run the national MEAM Approach network, supported Fulfilling Lives from 2014-2022 and hold the current support contract for the Government and The National Lottery Community Fund’s Changing Futures programme. Our position enables us to bring learning together from these programmes to understand what drives change and allows people to make improvements in their lives.
This new role will be responsible for leading the implementation of our new network membership structure, and ensuring members are supported to actively participate in the MEAM Approach network. As the Membership Manager, you will build relationships with our network members, oversee communications to the network, manage our online community platform, and identify ways in which we can further support network members through commercial opportunities. You will combine your deep knowledge of multiple disadvantage with a curious and collaborative approach to your work, demonstrating a genuine interest in developing and contributing to the growing knowledge and experience in systems thinking and systems leadership across the team. You will share your reflections and insights generously with the team and be open to positive challenge as you develop your practice.
Your approach to work will embrace and embody MEAM’s unique approach developed over the last fifteen years: highly collaborative; practical yet ambitious support; and focused on rebalancing power in systems through meaningful coproduction. You will be firmly committed to improving the lives of people facing multiple disadvantage and committed to helping us drive forward areas of our work where we have made some progress but more needs to be done, in particular around equitable access to effective support for women and racially minoritised groups and deepening our understanding of multiple disadvantage through an intersectional framework.
You will feel competent delivering work remotely and online, but will also be willing to travel nationally for face-to-face work. You will be comfortable working as part of a dispersed team, requiring you to be significantly self-driven in your work.
MEAM values and prioritises different perspectives and all lived experience and as such we encourage applications from all under-represented groups. Specifically, we are seeking to increase representation in our team of people with lived experience of multiple disadvantage and people from racially minoritised groups. We believe in equity over equality and encourage you to contact us if there are barriers to you applying for this position, this can include but is not limited to, childcare/carer responsibilities and access requirements.
For full details of the role and how to apply visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
Job Title: Social Media Officer
Reporting to: Digital Marketing Manager
Location of work: Flexible. This post holder can be based in our London office or a hybrid approach working from home with office visits as required, we continue to seek to enable flexible and remote working. The role will involve some irregular travel throughout England and Scotland.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £31,500
BACKGROUND
Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 200,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons. Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
As part of the Brand and Marketing team, the Social Media Officer will lead on social media strategy for the organization, working closely with teams across Magic Breakfast to develop and diversify our presence on social media. Through innovative, compelling content creation the Social Media Officer will raise awareness of our work and the Magic Breakfast brand. The role's aims are to reach and engage new audiences and to strengthen brand advocacy with exisiting target audiences.
KEY RESPONSIBILITIES
- Develop Magic Breakfast social media channels to grow an engaging environment for people with lived experience of childhood morning hunger and our wider supporter network.
- Develop and deliver effective strategies that optimise and grow our social media channels.
- Liase with both Magic Breakfast and corporate partners' design, PR and social media agencies to deliver effective and timely campaigns
- Monitor, improve (through testing and optimisation) and report on the performance and effectiveness of social media content and campaigns
- Write impactful and engaging social posts, sourcing approprtiate imagery and developing video content in collaboration with the Multimedia Producer.
APPLICATION PROCESS
A clear alignment with Magic Breakfast's values and mission will be an important differentiator between applicants. The successful candidates will be enthusiastic and energetic, bring integrity, be willing to commit time to the role, and be passionate about addressing hunger as a barrier to education.
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background
Should you wish to discuss the role before applying please email our People and Culture Team, hr@magicbreakfast. com
Shortlisting - 28th and 29th May
First interview - 4th and 5th June
Second interview – 11th June
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Commercial Marketing Executive
Reports to: Commercial Marketing Manager
Direct Reports: N/A
Kooth is a fast growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support to the nation.
Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We are now rapidly expanding into supporting the NHS adult population, providing corporate solutions to help build mentally healthy businesses, and expanding internationally.
Role Objective
To work with the Commercial Marketing Manager to drive commercial interest in Kooth Digital Health’s services in the UK healthcare setting by supporting the delivery of multi-channel campaigns, online and in-person events and customer database management.
Responsibilities
Digital Campaign Delivery:
- Working closely with the Commercial Marketing Manager, you will be responsible for the day-to-day management and logistics of various commercially focused campaigns ensuring deadlines are met and key milestones and metrics are achieved.
- Assist in planning digital marketing campaigns, providing support in defining objectives, identifying target audiences, and coordinating campaign logistics.
- Aid in the management of content on our digital platforms, such as email, social media, and online advertising, by helping with scheduling, monitoring engagement and responding to inquiries.
- Provide assistance in the implementation and management of email campaigns, ensuring proper organisation of workflows and automated drip campaigns, and helping with metric tracking to inform continuous improvement and conversion rate optimisation efforts.
- Support the creation of digital content by collaborating with internal and external teams to ensure materials align with campaign goals and adhere to brand guidelines and tone of voice.
Event Management:
- Assist in planning and coordinating in-person and online events, including conferences, roundtables, seminars and webinars. Travelling domestically and overnight stays will be required on occasion.
- Support logistical aspects of events, such as venue selection, travel arrangement, and coordinating with vendors and stakeholders to ensure smooth execution.
- Oversee the creation and preparation of event materials as required for in-person events, and manage the use of tech solutions ensuring seamless technology-driven experiences for our online events.
- Provide on-site support during events, overseeing set-up, managing schedules, and troubleshooting issues to ensure a positive experience for all stakeholders.
Marketing Operations:
- Manage marketing automation platform to streamline and optimise lead nurturing, scoring and campaign execution.
- Integrate and maintain various marketing technologies, ensuring seamless communication and data flow between different systems within the marketing technology stack.
- Develop and implement attribution models to track and analyse the contribution of various marketing channels to lead generation and conversion.
- Marketing Dashboards: Create and maintain marketing dashboards that provide real-time visibility into KPIs and support data driven decision making.
CRM and Database Management:
- Oversee the quality and integrity of marketing data, ensuring accurate and up-to-date information in our CRM system (Hubspot).
- Work with APIs to integrate the CRM with other software solutions (Hubspot, Monday, Salesforce, LinkedIn Sales Navigator and more) enhancing functionality and supporting cross-platform data exchange to map the entire customer journey.
- Integrate the CRM with email marketing to enable personalised and automated email nurture campaigns, ensuring accurate audience segmentation and recipient targeting.
Requirements
Essential:
- Bachelor’s or master’s degree in marketing, communications or equivalent work experience (Minimum of 3 years post graduate experience)
- Demonstrable experience in event management as well as evidence of collaborating with a range of internal and external senior stakeholders to deliver high quality, unique in-person experiences
- Proven track record in a previous digital marketing function with evidence of campaigns/collateral/content that you have created or contributed to and insight into their performance
- Proven track record in developing and executing successful email marketing campaigns.
- Proficient in managing customer relationship and content management systems, preferably HubSpot and WordPress
- Demonstrated experience in utilizing data analytics tools for digital marketing insights.
- Successful execution of multichannel marketing campaigns.
- Experience in implementing CRO strategies to improve campaign performance.
- Proven ability to efficiently manage end-to-end projects.
- Demonstrated expertise in managing relationships with key stakeholders.
Desired:
- Experience in crafting SEO-optimized content to enhance online visibility.
- Familiarity with Salesforce and its applications in marketing.
- Strong writing skills with a focus on creating compelling and engaging content.
- Experience in planning and executing digital marketing strategies for events.
- Experience in a similar role within health, social care or healthtech is preferred but not essential.
- A good understanding of NHS landscape and mental health service provision in the UK
Benefits
Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.
1. Competitive Salary:
Up to £30,000 based on experience
2. Generous Annual Leave:
Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.
3. Professional Development:
Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.
4. Financial Security:
Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.
5. Health and Well-being:
Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.
6. Life Assurance:
Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.
7. Flexible Working:
Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.
8. Lifestyle Benefits:
Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.
Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.
The client requests no contact from agencies or media sales.
Salary: £46,280 - £48,000
Contract term: Permanent, full-time
Location: Hybrid - Whitechapel, London (expected 2 days per week in office)
Closing date: 10th June 2024, 9am
The role
The communications manager will play a central role in enhancing B Lab UK’s credibility by leveraging our corporate milestones, data, insights, partnerships and public affairs work to reach priority audiences. You will work closely with our campaigns team to influence policymakers and develop thought-leadership to make a compelling case for an alternative to business as usual. You will be responsible for overseeing and optimising B Lab UK’s press office function, including monitoring and responding to reputational risk across the B Corp movement.
Primary responsibilities
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Drive the delivery of core components of the communication strategy, specifically owning our corporate communications, press office and acting as the first port of call for media issues management
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Developing and owning media strategies to increase the organisation’s influence, build understanding of evolving standards and support our policy and public affairs ambitions.
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Lead B Lab UK’s thought leadership agenda to raise the leadership team and organisation’s profile and establish us as a leader in economic systems change
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Establish and leverage relationships with key journalists, aligned organisations and B Lab UK partners
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Line-manage members of the communications team, including the communications coordinator and leading the communications internship programme
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Procure and manage the day to day business of external communications providers (agency/freelance), monitoring and managing budgets, timelines and deliverables
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Collaborate with managers across the organisation, leading on cross-organisational projects where necessary
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Collaborate with B Lab network counterparts, ensuring UK communications plans align with B Lab Global and other regions
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Promote a respectful, diverse, equitable and inclusive work environment
Skills and experience
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Experience writing briefs and procuring and managing agencies
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People management experience within the communications specialism
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A strong news sense and prior experience of delivering media relations campaigns or developing news stories
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Excellent written and oral communications skills, enjoying writing opinion pieces and developing thought-leadership alongside senior leaders
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Experience contributing to crisis communications processes and responses
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A good understanding, interest or experience in the UK public affairs environment
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Confident and inclusive team manager, taking a coaching attitude to upskill others
What we give you
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Purpose-driven work supporting B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working
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Flexible working hours (based around core working hours)
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Opportunity to work 4 days a week
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An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits
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An open, inclusive and collaborative working environment
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The office is closed over Christmas with no need to use your holiday entitlement
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We invest in professional development and have an open working environment giving you exposure to learn and develop in your career
The client requests no contact from agencies or media sales.
About the Role
Through our range of programmes, we work to inspire and empower young people, whatever their background to succeed in work and life. A unique opportunity has arisen for a highly motivated and enthusiastic individual to manage the delivery of our EDI programmes and have a real impact on the participation of underrepresented groups in our programmes, as well as building on our established position within the skills sector.
The ideal candidate will have experience in developing, managing and evaluating senior stakeholder relationships with external networks. With a proven track record of consistently delivering projects and programmes with high-quality results, the successful candidate will have up to date ED&I knowledge and demonstrable experience of raising the profile of an organisation within this setting. The candidate will be experienced in development of programmes and partnerships to suit delivery of strategic objectives, and be able to project manage internal colleagues to deliver against set KPIs.
The successful candidate will have a passion for working within a charity that focuses on developing young people from all backgrounds, and will have the experience, knowledge and understanding to drive forward EDI in external facing programmes.
Role purpose
The purpose of this role is to lead, develop and deliver WorldSkills UK’s external Equity, Diversity, and Inclusion (ED&I) programmes supported by stakeholder engagement strategies across our network of industry, education and government. The role will ensure that we engage external stakeholders to help deliver our ambition to be a leader, partner and ally in creating positive change for ED&I in the skills sector.
Key tasks and responsibilities
1. Deliver positive action activity for change:
- Support the development and delivery of WorldSkills UK’s external ED&I strategy. Ensure it is fit for purpose, has recognised long term goals and will deliver measurable change, reflecting organisational priorities around increased engagement with ethnic minority groups and females. Provide an overarching framework and help further develop strategic KPIs for our ED&I work, ensuring effective use of data, monitoring progress and performance.
- Work with the Senior Strategic Partnerships Manager to develop action plans that will drive our continuous improvement:
- Support our skills competition development programmes to increase the diversity of young people engaged
- Support the development of role models to showcase the impact of our work and encourage diversity in key areas of industry, including future priority skill areas
- Support the development of learning resources that aid engagement with underrepresented groups
- Support teams to ensure ED&I matters are considered and addressed as key components of all strategies, plans and programmes.
2. Manage the ED&I Advisory Group:
- This is a unique opportunity to work with experienced and prominent senior individuals from across education and industry who are invested in driving the agenda for ED&I.
- Lead the administration and ongoing development of our Equity, Diversity and Inclusion (EDI) Advisory Group.
- Engage the Group to help support, advise and challenge WorldSkills UK on its actions to remove obstacles and barriers faced by young people from under-represented backgrounds in our programmes.
- Report regularly to the Group on progress against KPI’s and facilitate reports for the WorldSkills UK Board.
3. Project Manage the ED&I Heroes Awards
- The Awards is an established flagship event which provides a platform for WorldSkills UK to celebrate success with its partners, amplify best practice and inspire others to drive change across the skills systems in education and business.
- Project manage delivery of the annual Equity, Diversity, and Inclusion Heroes Awards, supported by relevant internal teams
- Establish the nominations process
- Co-ordinate the judging panel
- Organise the awards ceremony
- Manage the support of the awards partners.
4. Manage strategic relationships
- Manage a portfolio of ED&I focused Strategic Partnerships with organisations from across the skills sector, facilitating their support and engagement with our EDI programmes.
- Grow our network of partners to widen our reach, help further drive work in this area and collectively impact on the sector.
- Advise and support the development of the CEO’s international activities on ED&I with WorldSkills International (WSI).
5. Raise the profile of WorldSkills UK’s ED&I work:
- Work with teams across the organisation to support our Mission to ignite a national and global movement to help more young people, regardless of their background, get the best possible start in work and life.
- Support the Senior Strategic Partnerships Manager and Marketing and Communications Team to showcase the impact of our programmes:
- Help to externally profile and articulate the value and impact of our activities using the channels and tools available
- Seek opportunities to advocate for our work through stakeholder engagement and networking
- Support the Corporate Partnerships team to identify and secure commercial income related to our ED&I initiatives.
- Work across the organisation to build on existing external relationships and develop new strategic partnerships that reinforce our position as a skills sector leader.
6. Internal ED&I Liaison:
- Whilst not responsible for WorldSkills UK’s internal ED&I activities and agenda it is anticipated that the post holder will spend up to 10% of their time supporting and working with the Corporate Affairs team on internal ED&I matters, with the remaining 90% spent on external work.
- It is not essential that the postholder has extensive experience in this area.
7. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
- Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
- Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Corporate Partnerships team and the wider organisation.
- Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
- Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
- Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
- Demonstrable equity, inclusion and diversity experience [E].
- Experience of managing and delivering, at pace, external ED&I programmes that have achieved positive change outcomes [E].
- Proven track record of engaging multiple external stakeholders and relationship management at all levels [E].
- Demonstrable experience as a networker within the ED&I sector and/or further education sector [D].
- Project management qualification and/or relevant experience [E].
Knowledge and skills:
- Up to date knowledge of the wider equity, diversity and inclusion agenda [E].
- Ability to clearly and concisely articulate ideas, concepts, and new ideas to engage multiple external audiences and successfully influence opinion [E].
- Able to present metrics and report on progress against business objectives and KPIs to all relevant stakeholders [E].
- Strong communication and interpersonal skills [E].
- Able to build a strong external network to understand ED&I practices across other businesses in our industry [E].
- Strong analytical, problem solving and critical thinking skills [E].
Personal qualities and attributes:
- Passionate about equity, diversity and inclusion and making positive change within a wide network [E].
- Excellent team player with a collaborative approach to work [E].
- Enthusiastic and able to motivate others [E].
- Very reliable and with a high level of probity [E].
- Able to work on own initiative with broad direction [E].
- Able to think creatively and solve problems [E].
- Possess a strong work ethic and desire to achieve results [E].
- Flexible in working methods and ideas [E].
Special circumstances:
- Prepared occasionally to work outside normal hours [E].
- Prepared to travel within the United Kingdom [E].
- Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4265)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024.
Interviews will take place in via MS Teams during the week commencing 24 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop strong cases for support to appeal to existing donors. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager, you'll play a key role in generating voluntary income across various channels with a particular focus on regular giving, improving our current products and growing our digital offering to enable us to meet our ambitious targets. Products include Value Exchange and our Lottery, alongside two exciting new products we are looking to introduce this year. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
- Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
- Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Role description, April 2024
Reports to: Director of Communications and Marketing
Direct reports: None
Role Summary
This exciting role will enable Alcohol Change UK to reach millions of people across the UK with key messages about alcohol and alcohol harm, delivered through print, online, and broadcast media engagement tactics. With a high level of existing press interest in our work and campaigns (including our flagship Dry January® campaign), this is an exciting moment as we look to develop our proactive media engagement and share reframed stories about alcohol which resonate with a huge audience. Your work will drive significant awareness of our organisation, and ultimately enable millions of people to transform their relationship with alcohol.
Key Tasks and Responsibilities
Media engagement
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Manage the organisation’s media inbox and phone line, handling enquiries from journalists and providing responses in a timely manner
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Provide regular out of hours media cover on a rota basis (scaling depending on busier campaign periods, shared fairly with others and TOIL provided for hours worked)
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Develop public media statements and quotes across the whole spectrum of Alcohol Change UK’s work, issuing to press both reactively and proactively
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Provide ongoing development of our key lines library, regularly reviewing responses we have on file for a range of topics
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Support Alcohol Change UK spokespeople (Chief Executive, Directors and others) prepare for interviews: developing tailored briefings ahead of opportunities, providing a sounding board to rehearse key lines when required and giving feedback on appearances to support ongoing development
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Manage our media database and reporting tools, providing regular condensed reports for the Director of Communications and Marketing/CEO/Board and develop insights-gathering to better inform our media engagement strategy
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With the Director of Communications and Marketing, play a key role in media crisis management, escalating issues as appropriate, suggesting solutions and developing organisational responses to sensitive situations
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Support the deployment of Alcohol Change UK voices, working closely with the Engagement Team to identify Community Champions, Ambassadors and others who are happy to be supported to share their experiences of alcohol and alcohol harm with the media
Developing a new proactive media strategy
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Plan and deliver a new strategy for generating proactive media coverage, where Alcohol Change UK’s research, campaigns, parliamentary and wider activity connect with larger audiences in a strategic way
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Working closely with teams across the organisation, craft compelling media plans and press releases to generate coverage of our work
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Bring fresh energy to opportunity spotting, securing opinion pieces, expert comment, letters to editors and other ‘newsjacking’ content – particularly on ‘culture change’ topics such as sober shaming and stigma
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Manage relationships with key journalists in our sector, exploring opportunities for partnerships and exclusives
Campaign media activity
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Particularly for our flagship Dry January® campaign, and with the support of the Director of Communications and Marketing, develop media support briefs for external media agencies, when required
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Develop fresh strategies and media angles for annual campaigns (Dry January®, Sober Spring, Alcohol Awareness Week) to keep activity engaging for public and returning audiences
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Think creatively to craft media strategies which are tailored to reach segmented audience groups, aligning with targets for individual campaigns to reach under-served communities
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Provide detailed campaign media evaluations, insights and learning reports
Other
You will also be expected to:
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Work closely with colleagues across the charity to support their work and to act as ‘one team’
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Contribute actively and positively to charity-wide strategies
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Continually develop your knowledge of alcohol harm and solutions to it
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Act as a positive ambassador for Alcohol Change UK at all times
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Know, embrace and actively uphold the values of Alcohol Change UK at all times
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
The client requests no contact from agencies or media sales.
Senior Legacy and In Memory Fundraising Manager
An exciting opportunity has arisen within Sue Ryder for a Senior Legacy and In Memory Fundraising Manager to lead, manage and develop our Legacy and In Memory Strategies to deliver sustainable long-term income growth.
Sue Ryder has a dedicated focus on investing in our legacy giving and we are looking for a passionate and dynamic leader to take on this integral role within the organisation.
Reporting to the Head of High Value and Legacy Fundraising you will:
Key Responsibilities
• Manage the development, delivery and implementation of the Legacy Strategy to deliver sustainable long-term growth
• Lead the Legacy and In-Memory team to maximise Legacy & In-Memory income for Sue Ryder and ensure an excellent stewardship and supporter experience
• Be able to interpret and act on data insight and produce robust reports about legacy income and the legacy pipeline
• Work with colleagues to ensure excellent stewardship is followed through in the Charity’s administration of legacy gifts
• Take the lead on the annual planning budgets, forecasting and variance reporting on monthly management accounts for Legacy and In-Memory Giving
• Keep abreast of the latest trends and innovations in Legacy and In Memory Giving
• Plan and lead innovative marketing campaigns including using digital channels
• Lead and manage the promotion of Legacy & In Memory Giving, working closely with colleagues in the care centres and across the organisation to promote a Legacy culture and drive growth across the legacy pipeline
The successful applicant will bring:
• Extensive Legacy & In Memory fundraising experience with a minimum of two years at manager level
• A track record of delivering innovation in generating income from Legacies
• Experience of planning, implementing and monitoring large budgets to agreed deadlines
• Experience of leading, inspiring and empowering colleagues to promote legacies and deliver excellent results
• Excellent communication skills – written and oral with the proven ability to communicate with persuasion and credibility
• Excellent Marketing skills to deliver growth from consumer marketing across multiple mediums including digital
• Experience of managing and motivating advertising/marketing agencies to deliver exceptional results
• The ability to analyse data and produce detailed reporting on campaigns and performance
• A thorough understanding of the Legacy Administration process and ILM standards
It is essential you are educated to degree level or have direct sector experience of Legacy Fundraising at manager level for a minimum of two years.
Competitive Benefits Package
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
EAP support scheme
Staff discount with thousands of retailers
Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 23 May 2024
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
Summary of Role:
Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.
About the Role:
- Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
- Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
- Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
- Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
- Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
- Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.
About You:
- Proven experience in a leadership role within the non-profit sector, preferably in an international context.
- Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
- Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
- Experience in managing diverse teams and complex projects across multiple countries and contexts.
- Proven experience in change management and driving organisational development initiatives.
- Proven financial management skills, including budgeting, forecasting, and reporting.
Why You Should Apply:
Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.