Location: Home based with requirement to attend Birmingham centre office

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

Knowledge, Skills/Qualifications & Experience

Job Purpose:

Digital is at the heart of our charity fundraising strategy and with ongoing investment in digital development and marketing activity, it's an exciting time to join our fundraising team.

In this role you will be responsible for the day-to-day planning, development and management of digital fundraising campaigns and activity (such as email, SMS, social and display) ensuring that fundraising income is maximised through digital channels.

This will require building a strong working relationship with the Trust Marketing team and specifically the Digital marketing colleagues to support the work of converting passive supporters and warm leads to active donors of the Trust.

A key part of your work will be supporting the fundraising acquisition team on both their social media activity (creating and editing ads and videos) and online content (fundraising and events pages), with the ultimate aim of developing and pushing out engaging and relevant digital content with which to recruit & steward supporters.

You will also be working closely with the Supporter Journey Manager, supporting the development of appropriate digital fundraising platforms, including the management of key fundraising programmes through a cycle of continual testing and improvement of content and user journeys.

This role sits within the Fundraising team reporting to the Fundraising Development Manager and working closely with the Supporter Journey Manager to ensure we provide a first-class level of stewardship and acquisition to all supporters who interact with us online.

Key Accountabilities:

Support the Fundraising Development Manager (and work with the digital marketing team) on the development and delivery of digital offerings to recruit new financial supporters, including e-appeals & newsletters, value exchange activity, social media, marketing content & digital stewardship plans.

Responsible for delivering against agreed recruitment and income targets annually and management of expenditure lines as agreed by the Fundraising Development Manager.

Work with the digital marketing team and supporter care team to develop and deliver engaging digital marketing content for income generation including adverts in existing newsletters, social media lead marketing & stewardship communications.

Work with Supporter Journey Manager to acquire and develop appropriate digital fundraising platforms, including management of key fundraising programmes and e-mail journeys within the Marketo system.

Lead on the operational delivery of the marketing and stewardship of any supporters who are donating via agreed digital platforms (ie GivePanel, MakeitDonate, AmazonSmile, Online In-Memory platform, etc) ensuring all work aligns and is developed considering every step of the funnel.

Work with the wider fundraising team to integrate digital journeys considering all channels. Optimise and test landing pages for the acquisition and work to develop journeys further with relevant stakeholders with a focus on audience acquisition and analysis of digital channels for fundraising purposes.

Manage digital reporting elements with regards to the fundraising digital acquisition work, ensuring all fundraising digital activity is measurable with digital tracking and attribution methods in place to deliver performance reports for all our digital fundraising campaigns.

Proactively maintain excellent knowledge of digital fundraising practices and campaigns in the sector, including competitor analysis, to ensure you are able to strengthen the output of the team from experience and knowledge.

Knowledge, Experience & Skills: Practical / Technical Knowledge

• The skills, qualification and experience necessary for full and effective performance of the job.
• Good level of education with passes to GCSE level or equivalent, including English Language and Maths
• Experience of delivering digital acquisition campaigns using multiple channels
• Experience of working with content feedback loops and to brand guidelines
• Excellent working knowledge of social media, advertising and digital platforms (particularly digital fundraising platforms)
• Broad understanding on digital marketing techniques such as Display, Social, SEO and PPC
• Competence in Google Analytics, GTM AdWords and search marketing
• Excellent working knowledge of measuring, interpreting and evaluating performance data

Knowledge, Experience & Skills: Planning, Organising and integrating (managerial)

• The knowledge required for integrating and managing activities and functions.
• Excellent understanding of Fundraising regulation and statutory data compliance, particularly around Privacy and Electronic Communications Regulations
• Proven track record in running a successful digital fundraising/sales campaigns
• Experience of working with fundraising budgets and income across digital channels
• Experience with digital tracking and attribution methods
• Experience of building supporter journeys
• Experience of working within or alongside a fundraising team
• Experience working with Digital KPI’s (ROI, CPL, etc)

Knowledge, Experience & Skills: Communicating and Influencing skills

• The skills needed to communicate with and influence individuals and / or groups within and outside the organisation.
• You understand what motivates people to give and how digital can create a better experience for supporters
• Working in collaboration with others is second nature to you
• Effective analytical skills in relation to verbal, written and numerical data.
• An attention to detail to ensure accuracy, robustness and compliance of data used and store.
• Highly organised & understanding of effective process mapping.

Person Specification

• Motivation, Beliefs & Actions
• Commercially aware, able to spot opportunities and trends
• Self-motivated and ensure that your work is of the highest quality
• A creative thinker who can demonstrate a passion for innovation and apply it to working practices
• Ability to be open minded and respectful
• Ability to be resilient and adaptive to new situations
• Ability to facilitate positive change and build sustainable working relationships
• Ability to seek and share knowledge
• Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence

What We Offer

In addition to your salary of £28,000, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

Location:                Remote working in the UK

Responsible to:Head of Engagement 

Salary:£25,000 to £30,000

Please note, if you do not provide a covering letter your application will not be considered. 

Although this role is based remotely, having knowledge of education relationships in the Midlands and South West England is required. 

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

To engage with our network of 4,000 secondary schools and colleges as well as local authorities in sharing out programme, onboarding and training in their usage.  Taking on the views of educators and educational leaders in what we provide and need to provide and enabling us to more closely match local and national need with our programme. This role will also support the delivery team with the delivery of the programmes from marketing opportunities to schools/students work experience placements. 

Key Duties / Responsibilities:-

• Recruit and onboard new educational establishments to working with us 
• Training and supporting users to maximise the opportunity to their students accessing our programmes through our newly developed portal and app. 
• Delivering training sessions to schools and colleges on our programmes and building on engagement in your defined region. 
• Building partnerships with Multi-Academy Trusts, SEND and PRU provision within your region to maximise our impact 
• Liaise with local government organisations to actively promote our programme to NEET young people in the region 
• Developing long standing relationships with school and college contacts to access, support and maximise employer engagement relationships in your region 
• Build a regional network of educational contacts, ensuring high level of customer service and reporting opportunities and issues to Head of Engagement 
• Retain our registered schools and colleges in our network, and increase engagement levels in all programmes across the region 
• Support our Delivery Partners to identify school contacts that can promote and support our programmes 
• Support Fundraising Leads in region to embed school-based initiatives where appropriate 
• Ensuring all data relating to school and college engagement is accurate, recorded and presented in reports when required 
• Networking in the region with your regional team to collaboratively build brand awareness of Speakers for Schools across all partners and organisations working in the Education landscape. 
• Supporting the wider UK Education Strategy for Speakers for Schools 

Delivery Team support:

• Support our Delivery Partners to identify school contacts that can promote and support our programmes
• Processing new user registrations on our portal
• Helping with technical delivery processes using both our in-house software
• Data Management and CRM
• Inputting new data, maintaining existing records and generating reports
• Other duties as required, within the scope of the role. 

Key skills and experience:

Essential: -

• Experience in a similar environment working with a variety of stakeholders 
• Clear and concise communicator, capable of producing written content to a professional quality 
• Confident liaising with and managing relationships particularly with stakeholders from all levels 
• Comfort and experience in working with technology and data management 
• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery. 

Desirable: - 

• Previous experience working with HR/Recruitment/CSR/Educational Providers/Youth/Engagement teams an advantage 
• Knowledge of SEND and PRU education establishments and NEET students 
• An understanding of the UK Education System and a familiarity with careers provision and social mobility challenges within UK schools and colleges 
• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. 

We are looking forward to holding video interviews through September 2021 and appointing our Education Relationship Manager swiftly so we can start delivering a difference in October and beyond. You must have the right to work in the UK without visa restriction to be considered. 

Benefits offered at Speakers for Schools: 

• Flexible working 
• 25 days annual leave plus bank holidays 
• Morning of your birthday off
• Pension scheme
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

The closing date for this role will be on or before October 25th. 

Our new team member will start ASAP. 

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful at this time.

Vacancy Reference Number:

SVCP/COMMS/FR/UK-R2

Position title:

Social Video Content Producer

Reports to:

Comms Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £29,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 28th October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

Main Responsibilities:

The postholder shall form a key part of Muslim Hands’ growing Fundraising team. Working closely with all parts of the team, you will shine a light on all aspects of the great work Muslim Hands is doing worldwide.

We’re looking for a highly self-motivated and creative Video Editor to produce short and long form video content for the Muslim Hands Fundraising Department. With a focus on online content, this role will play to the strengths of a creative who has a solid understanding of social media strategy.

Person Specification:

As Social Video Content Producer, you will be a key member of the communications team, responsible primarily for delivering exceptional video assets to meet the social media strategic and marketing goals of the fundraising department and the humanitarian objectives of the organisation as a whole.

You will have a thorough understanding of different social media platforms, including Instagram, Twitter, Tiktok and Facebook, and an ability to create content that engages audiences across the digital space. 

You will work closely with the Social Media Manager and creative team to plan, execute and review video campaigns across our channels and have the passion and confidence to drive engagement with the organisation through the effective use of video on SM.

You will have experience in producing content which is emotive and drive the viewer to take action. Above all, you must be able to work well as part of a team and express your ideas effectively.

With our donors at the heart of the change we’d like to see in our world, your 

key focus will be:

• Creating and designing high-quality, engaging creative assets for social media.
• Supporting the development of social media strategy and content strategy, working with the Social Media Manager, Communications Manager and Digital Marketing Team.
• Keeping ahead of the latest content trends and features.
• Creating tailormade content across multiple social media platforms to increase engagement with the brand across the digital landscape.
• Aligning work output with brief requirements.
• Working together with other content creators such as the designers to deliver consistency in the creative brand across our social campaigns.
• Create videos, animation, and other visual materials.
• Working alongside the Creative Manager to deliver a  brand video strategy.

Skills and Experience

• Digital asset production including video production and editing and motion graphics.
• Knowledge of how to make great content for social media, across a variety of channels and formats.
• Comprehensive working knowledge of video (Adobe; Premier, After Effects) and basic workable understanding of design tools and software (Adobe; Photoshop, Illustrator, InDesign).
• Ability to contribute to the full creative process from developing ideas to producing content
• Ideally, an understanding of third sector audiences.
• Ability to work under pressure and multitask across several creative projects.
• Creative thinker, articulate and persuasive and able to communicate operational initiatives and outcomes.
• Experience in designing brand content for web, desktop and mobile.

Essential: The Ideal Candidate Will:

• Have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience.
• Be a team player, willing to collaborate and get involved in all aspects of a social media campaign, from inception to post-production.
• Have a genuine interest in social media and the latest digital trends as well as a desire to help others through your work.
• Be self-motivated, driven and accountable, with an ability to navigate ambiguity.

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

Essential Skills Required:

• Idea generation
• Good time keeping and organisation skills
• High proficiency in Adobe Premier
• Story boarding
• Audio editing
• Skilled in camera operating
• Ability to produce video end-to-end

Preferred Skills Required:

• Skilled in Adobe After Effects, Photoshop and Illustrator
• Photography skills
• Animation skills a plus

Preferred experience:

• Substantial experience in a social video content producing role
• Experience in creating content for YouTube and the web
• We would also encourage exceptionally skilled graduates to apply

If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable for this opening – Remember to quote the reference number above!!

Deadline for applications is 28th October 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

The Active Wellbeing Society (TAWS) are a community benefit society and cooperative, based in Birmingham, working to tackle inequality and promote community wellbeing. Our work with communities cuts across a wide range of policy agendas – from health and social care to transport and planning, community cohesion to climate action, jobs and skills to physical activity – and is increasingly recognised nationally as demonstrating best practice in reaching and supporting those from our most disadvantaged communities and achieving significant system and behaviour change.

As Communications Lead (Funding & Strategy Team) your role will be to help raise the profile of The Active Wellbeing Society with key strategic audiences, including through media engagement. You will have a proven track record of engaging with the media and high-profile stakeholders, working proactively to share stories and influence change across a wide range of policy areas.

Note from the hiring manager 'This role is suited to someone with a passion from tackling inequality and promoting community wellbeing, and a keen understanding of the social and political landscape in which we operate'.

MAIN RESPONSIBILITIES OF THE ROLE

1. Build and maintain rapport and positive relationships with members of the media (local and national), drafting press releases, and responding to media requests

2. Act as our first point of contact for journalists and provide a professional, flexible and responsive service to the media

3. Support the organisations wider engagement strategy and working across departments to engage with key audiences

4. Oversee the development of our media strategy, identifying opportunities to promote and share stories

5. Maintain an in-depth, up-to-date knowledge of key issues and policies relevant to our work, including emergent thinking across wellbeing, community development, health and tackling inequality

6. Monitor national, regional and local trends, news and opportunities and provide regular internal briefings, making sure emerging issues are part of our thinking

7. Support and brief the senior leadership team in relation to policy positions and responses, and identify influencing opportunities

8. Draft and develop policy materials including briefings, documents, letters, reports and key messages, and ensure consistency of communication in organisational policy and public affairs messaging

9. Work with our marketing team to support digital content that engages strategic audiences and is aligned with our key messaging

10.Build our organisational profile with key strategic audiences online through social media engagement and content creation

11. Produce blog articles, reports, newsletters, and presentations, using appropriate design software

12. Work with the marketing team to maintain and update an organisational media library (photos, videos, stories and audio) in line with data protection/consent, including capturing/recording media where necessary

EXPERIENCE & KNOWLEDGE

1. Proven track record of proactively engaging with the media, in public relations/journalism

2. Experience of collaborating on or managing media projects to generate positive media coverage

3. A strong understanding of how the media works and what makes a good story

4. Strong knowledge of key policy areas relevant to our work, including understanding the barriers faced by our communities

5. Proven ability to assimilate new issues and areas quickly and make connections between different areas of policy and practice, to initiate and frame new agendas

6. A passion for tackling inequalities and promoting community wellbeing – and a strong understanding of the social and political landscape we operate in

7. Skilled at summarising complex ideas in writing – and ability to write, review and edit copy to a high standard

8. Experience in managing relationships with influential stakeholders both external (e.g., politicians, government officials and members of the press) and internal.

9. Experience of using social media in a professional context

10. Creative skills and a good idea for design (experience of using design software desirable)

11. Experience of working proactively, working on own initiative and as part of a team.

STAFF BENEFITS

• Nest Pension – 8% employer contribution - 3 % employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day)
• Death in Service – x4 your salary paid to beneficiary.
• Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days
• Flexible working
• Hybrid working options
• Bring your own device - £20 towards your phone bill monthly
• Fantastic volunteering opportunities within TAWS every month

Successful applicants will be required to be DBS checked prior to starting.

Closing date: 25th October 2021

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

Interview date: wk comm 1st November 2021

Harris Hill is currently working with Coventry Cyrenians in their search for an interim Fundraising Manager for 6 months.

Ideally, the successful candidate would be able to travel to the office at least 1-2dpw.

The Coventry Cyrenians are a housing charity who provide supported, temporary, Independent and family accommodation to those who most need it. They have recently had someone leave, so this role is interim cover with potential to go permanent.
Much of their income comes from the housing schemes themselves so are financially stable. However, their fundraising income sit at around 100k and seek to increase this to between 150-250k. This need not be cash money as they would very much welcome corporate volunteers or non monetary donations for the community side of their work.

Whilst they would like someone with a broad spectrum of fundraising experience such as corporate, Trust, Major Donor and Events, the current emphasis would be corporate with additional marketing experience.

They understand that having someone this broad would be difficult, so if you are available and tick any of the boxes, the Cyrenians would like to hear form you.

Location: Home based with requirement to attend Birmingham centre office

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

As we ensure we set our team up to deliver our ambious plans, we have an opportunity within our Individual Giving & Legacy Team for a Supporter Care Officer.  In this role you will support the Supporter Journey Manager by overseeing all aspects of the supporter care and stewardship programme, ensuring operational delivery to high standards across the team. Read below to find out more about the role.

Location: This is a remote working role, and as such we are very pleased that we can offer flexibility in location, however the successful candidate will be expected to attend our Birmingham centre hub/office (and other locations on occasions) for team and collaboration meetings on a monthly basis.

About the role

As Supporter Care Officer, you will work closely with the Supporter Journey Manager, and will be responsible to oversee all aspects of the supporter care and stewardship programme, ensuring operational delivery to high standards across the team. An important aspect of this role is that you will supervise the Supporter Care Assistant, and help develop & implement the supporter experience programmes, in particular, but not exclusively, Friends.  You will be working with the Supporter Journey Manager to implement and manage effective team workflows pertinent to delivering a great supporter experience, including banking & thanking & insight reporting.  In additio you will also provide support to wider fundraising teams in reviewing, developing and implementing key supporter experience tools such as the CRM.

Key Accountabilities:

• Lead on the development of best practice supporter care processes to make best use of our CRM, automating where possible - working with in house or external data specialists to ensure these systems work for the Trust and for the supporter, moving the right data to the right places, quickly and securely; ensure that delivery of all supporter care processes is carried out in a compliant manner in relation to GDPR, PECR & the Fundraising Code of Practice.
• Ensure that new supporters receive an exceptional Welcome Journey - ensure all best practice processes are implemented at the start of a donor’s experience; ensure all consenting supporters have a welcome call and will manage the supply of relevant data at the right times to ensure compliance and high standards of service.
• Provide supporters with engaging communications aligned to their interests and the Trust’s ambition - working with our Content Team, digital marketing specialists and external agencies, to provide a range of interactive content to maintain the support of our donors; choosing appropriate content – stories, video, podcasts and interactive items – to feature in regular e-newsletters; checking this content; and building the e-mails via our digital marketing platforms. 
• Working with the wider fundraising team and marketing colleagues to ensure that we have emotive, ethical and dynamic campaigns for renewing support and increasing individuals desire to give to the work of this Trust -  This will involve but not limited to; digital campaigns, telephone marketing programmes & key messaging development.
• Lead on the development and project management of our Supporter Reactivation and Upsell programmes including annual campaigns.
• Report on supporter interactions using the CRM dashboard and our digital marketing platforms.
• Working with our Insights Team, report on single and regular gifts, changes to communication preferences, gone-aways and database edits 
• Improve and develop a broad suite of standard thank you and welcome letters and e-mails. 
• Supervise and oversee the work of the Supporter Care Assistant, providing guidance and assistance where necessary. 
• Work alongside the Supporter Journey Manager and the Legacy Development Officer
• The role will also support the wider Individual & Legacy Giving Team - keeping abreast of new developments in fundraising and links to sponsored events, payroll giving and major donors.

About you

• Your experience in areas listed below is essential to us , you may be degree qualified.
• Excellent understanding on Direct Debits, Gift Aid and the standing orders,
• Excellent understanding of Fundraising regulation and statutory data compliance
• Excellent working knowledge of CRM and integrated database systems
• Competence in the Microsoft Office Suite, especially Word, Outlook, Excel and MS Teams
• Proven track record in running a successful supporter care programme
• Very strong understanding of the important of great customer service in action, and experience in handling and managing a variety of customer enquiries.
• Demonstrable understanding of import, export, storage and processing of personal data
• Experience of Marketo, SAP and Sugar CRM will be an advantage, but not essential
• Experience of ‘quality control’ within a programme
• Track record of working with different financial systems that must ‘talk’ to each other
• Experience of working with wider teams and agencies to provide exceptional supporter care
• Effective analytical skills in relation to verbal, written and numerical data.
• An attention to detail to ensure accuracy, robustness and compliance of data stored.
• Highly organised & understanding of effective process mapping.

What We Offer

In addition to your salary of £22,000 - £25,000, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

We are currently looking for an ambitious and experienced individual to join our team at a very exciting time for NGA as we develop a stronger regional presence in the North-East.  You will be required to work remotely and join us on a part-time, permanent basis with the exact days and hours to be negotiated, with some evening and weekend work. In return, you will receive a competitive starting salary of £38,000 per annum pro-rata depending on experience.

National Governance Association is the only national membership organisation for school governors and trustees in England, and we work to improve the effectiveness of governing boards in both maintained schools and academies. As such it is the first port of call for many of the policymakers in the education sector who wish to understand the governor's view. We pride ourselves on our expertise and the quality of our products and services. Alongside our memberships, NGA offers training, e-learning and consultancy. 

Benefits of joining us: 

- 25 days annual leave + bank holidays (holidays will increase after 3 years and 6 years of service)

- 7% employer contribution pension

As our Regional Development Lead for the North East, you will improve school and trust governance by extending the use of all NGA resources and expertise.

Key responsibilities of our Regional Development Lead will include:

• Understanding the local and regional challenges and needs of governing boards, clerks and governance professionals in the region, and applying this intelligence to offer appropriate NGA support to members in the local areas and regions

• Encouraging and supporting local governance associations to form and sustain themselves

• Speaking at local and regional events on governance and presenting workshops, in person and virtually

• Develop and maintain key regional partnerships and relationships through relationship building, identifying opportunities to develop relationships and ensuring new opportunities develop into longer-term partnerships for NGA

• Securing new business and ensuring the current business is retained for a specified region

• Taking ownership of financial targets for membership and Learning Link in the region

What we’re looking for in our ideal Regional Development Lead:

• In-depth understanding of school and trust governance In England

• Understanding of relevant regional and local public sector services and structures, in particular as relevant to education

• Understanding of marketing and promotions strategies.

• Proven track record in business and partnership development,

• Proven track record of building effective relationships with a wide range of individuals and partner organisations,

• Experience of delivering governance development sessions to a wide variety of audiences,

• Experience of creating offers to meet partners requirements,

• Experience of training delivery

Closing Date: 5pm, Monday 1st November 2021

Interview Date: Monday 15th November 2021

If you feel that you are the right candidate for the role as our Regional Development Lead or would like to find out more information about the role, then please click ‘apply’ now.  We’d love to hear from you. 

Fundraising Manager – Individual Giving

This is a fantastic opportunity to bring your individual giving fundraising skills to this highly effective and growing heritage charity. The Severn Valley Railway Charitable Trust is a separate entity to the SVR Holdings Company who operate and run this much-loved attraction.  The Trust’s focus is to help secure the future of the Severn Valley Railway through donations, grants, and sponsorship.  The position of Fundraising Manager for individuals is key to our future success, understanding our donor base and creating a clear donor stewardship programme for the 15,000 donors we have.

In addition, you will create engaging fundraising asks, strong engagement processes and effective recruitment campaigns.  You will have the support of a Donor Care Officer to help deliver your plans.

You will be able to demonstrate your experience in creating and delivering effective donor stewardship plans to include single, legacy and in-memorial giving.  Access ThankQ database and Tessitura experience is desired.

We are seeking a resourceful, proactive team player who demonstrates initiative and takes ownership and responsibility for completing and finishing tasks, including setting and achieving targets.  You will naturally identify opportunities and maximise these for the benefit of the Railway.

This is an exciting opportunity to join the Severn Valley Railway Charitable Trust, taking the reins of individual giving fundraising.  This is your chance to join a passionate local charity that is committed to safeguarding the Severn Valley Railway. 

Overview

Post: Fundraising Manager, Individual Giving

Reporting to: Executive Director

Employer: Severn Valley Railway Charitable Trust

Salary:  £30,000 to £35.000 FTE

Primary location: Number One, Comberton Place, Kidderminster

Hours: Part-time, 4 days per week (30 hours)

Holiday: 31 days (inclusive of Public holidays) FTE

Summary of Role

This is a fantastic opportunity to bring your proven fundraising experience in individual giving to this driven and passionate heritage charity.  This position is a hands-on role and comes with line management of a part-time Donor Engagement Officer and 3 volunteers.  We envisage this area of the business growing as the successes of your initiatives are realised.  We have been extremely successful in our individual giving thus far, but it is time for a new experienced fundraiser to take it to the next level, focusing on both retention, uplift, and acquisition, whilst building a stronger fundraising volunteer base to assist you in delivering your plans. 

Main Duties and Responsibilities

Strategy & Development

• To increase income generated from individual giving fundraising activities.
• To create and execute a donor retention, uplift, and acquisition strategy.

·To lead on developing our CRM system, working with the Executive Director and Finance Manager to review the Trust’s CRM database and implement an Organisation wide CRM system.

• To manage the individual giving budget in line with objectives and KPIs, reporting to the Executive Director on income and expenditure and highlighting variances in a timely manner.
• To test, implement, monitor, and evaluate existing and new fundraising asks and channels to increase two-way engagement with donors.
• To develop and manage high quality supporter care including responsive and prompt thanking and updating our donors on the impact of their support.
• To develop a volunteer-base of fundraisers.

Direct Marketing

• To manage and deliver integrated online and offline campaigns.
• To manage the design, print and production of direct marketing activity, negotiating bought in services and ensuring invoices are in accordance with quotes.

Administration and Reporting

• To manage the Individual Giving budget and provide monthly updates to the Executive Director.
  • To keep accurate and up to date records of all activities, using ThankQ CRM database, extracting reports for the team as required, and maintaining high standards in customer care and record keeping.

Managing Relationships

• To provide management and guidance to the Donor Care Officer to ensure that KPIs and objectives are achieved, and a clear personal development plan is in place.
• To build strong internal working relationships with colleagues.
• Organise face to face thank you events for our supporters.
• To work with the SVR Holdings Marketing and Communications team to gain support and cross selling opportunities within the different SVR audiences.

Other

·Proactively ensure all materials produced are accurate and compliant with relevant GDPR protection and Gift Aid legislation.

·To undertake all activities in line with best practice standards and processes as set out by the Fundraising Code of Practice and industry regulatory bodies.

·To keep abreast of developments in individual giving and ensure charity compliance.

·To contribute to the Fundraising Team’s strategic planning and budget process.

·To carry out any other tasks as reasonably requested.

·To actively implement the principles of Equality and Diversity.

Person Specification

Educated to degree level and / or an accredited fundraising qualification such as Certificate or Diploma in Fundraising.

Experience

• Creating and implementing successful individual giving donor stewardship plans.
• Implementing donor segmentation, targeting, and positioning strategy.
• Proficient with fundraising CRM systems ideally ThankQ and Tessitura.  To include building, analysing, and reporting.
• Creating, writing, and delivering strong fundraising appeals across all platforms.
• Writing compelling cases studies.
• Legacy and in-memoriam fundraising.
• Managing income and expenditure budgets.
• Presenting to internal and external stakeholders.
• Managing and motivating staff.

Skills and abilities

• Outstanding verbal and written skills. Able to engage audiences using a range of communication tools.
• Exceptional analytical skills to be able to evaluate our donor base and create effective tiered donor stewardship plans.
• Significant direct marketing skills: devising and delivering social media and print campaigns.
• Ability to work cross-functionally and to secure resources and support from colleagues in different business areas.
• Strong interpersonal and influencing skills; confident and personable with the ability to manage and build strong relationships with key individual donors.
• Exceptional organisation and time management skills. Able to plan / prioritise own work and meet agreed deadlines.
• Excellent attention to detail and methodical approach to tasks.
• Competent use of MS Outlook, Excel and Word.
• Strong numerical / budgeting skills.

Attitude and Personal Qualities

• Motivated, task-orientated, and professional.
• Flexible, able and willing to respond to changing priorities.
• Strong team player with collaborative working style, who enjoys individual and team working.
• Willing to participate in all activities relevant to the role.
• Willingness to work occasional evenings and weekends.
• Commitment to GDPR and Fundraising Code of Practice.
• Commitment to the principles of Equality and Diversity.
• An interest in heritage railways.

As a volunteering organisation, we ask staff to volunteer 5 days per year to support our operational staff in the busy season.

SVR Family

The SVR Family consists of the three separate companies

1. Severn Valley Railway (Holdings) Plc (Company number 01046274) is a not-for-profit company limited by shares.  No dividend is paid to shareholders with all profit used to support the running of the Railway. It owns the infrastructure and assets of the SVR, employs the paid staff, and is responsible for the governance, operation, finance, planning, customer service and management of the SVR.

2. Severn Valley Railway Company Limited, (Company number 00906842), a company limited by guarantee, supported by a paid membership of 12,500 members and provides volunteer staff who assist in the operation of the Railway from a working volunteer membership pool of 1,700.

Both organisations are led by Helen Smith, Director and General Manager.

3. Severn Valley Railway Charitable Trust Limited, a company limited by guarantee (Company Reg, No.04341280) Registered with the Charity Commission (Reg.No.1092723).

The focus of the SVR Charitable Trust is to generate funds:

• To enhance, maintain and restore SVR rolling stock and infrastructure.
• To provide educational and interpretive displays for the SVR
• To provide educational and heritage skill training used in the restoration, repair, and operation of the SVR.

The Charitable Trust is led by Shelagh Paterson, Executive Director.

Our Staff

Volunteering

The Severn Valley Railway is run by a team of 150 full-time equivalent paid staff and 1,700 volunteers.  As part our commitment and recognition to our volunteers, we request that all paid staff give five volunteer days to the Railway every year, this may involve supporting key events, to include Santa Specials, Halloween, and Gala’s.

Our Objective

SVR is recognised as an outstanding visitor attraction, with great days out and inspiring events, all with consistently high standards of customer service. SVR provides an authentic heritage railway experience where you can let your senses take you on a journey through history, with learning opportunities in abundance.

The organisations to support this are professionally led, values-based, and commercially strong. While it may be old on the outside, on the inside, SVR uses 21st century technology to run its activities effectively. It is able to recruit, train and retain the Staff and Volunteers it needs, and brings in the wide range of Financial and other support required to develop further. SVR is known for having good and enduring relationships with its stakeholders, from the diverse local communities in which it sits, to the Loco and Rolling stock owners, the Regulators and Industry partners.  On a day-to-day basis the 3 key areas of Management focus for SVR are Safety, People and Heritage. In addition, SVR has an industry-leading approach to the issue of Sustainability.

A great opportunity has arisen for a Fundraising Manager- Individual Giving for a fantastic heritage charity in order to increase income generated from individual giving fundraising activities.

Contract type: permanent, 4 days a week (30 hrs a week)
Salary: 30,000 to 35.000 FTE

Please Apply ASAP!

Key responsibilities:
To create and execute a donor retention, uplift, and acquisition strategy.
To lead on developing our CRM system, working with the Executive Director and Finance Manager to review the Trust s CRM database and implement an Organisation wide CRM system.
To manage the individual giving budget in line with objectives and KPIs, reporting to the Executive Director on income and expenditure and highlighting variances in a timely manner.
To test, implement, monitor, and evaluate existing and new fundraising asks and channels to increase two-way engagement with donors.
To develop and manage high quality supporter care including responsive and prompt thanking and updating our donors on the impact of their support.
To develop a volunteer-base of fundraisers.
To manage and deliver integrated online and offline campaigns.
To manage the design, print and production of direct marketing activity, negotiating bought in services and ensuring invoices are in accordance with quotes.
To manage the Individual Giving budget and provide monthly updates to the Executive Director.

Person specification:
Creating and implementing successful individual giving donor stewardship plans.
Implementing donor segmentation, targeting, and positioning strategy.
Proficient with fundraising CRM systems ideally ThankQ and Tessitura. To include building, analysing, and reporting.
Creating, writing, and delivering strong fundraising appeals across all platforms.
Writing compelling cases studies.
Legacy and in-memoriam fundraising.
Managing income and expenditure budgets.
Presenting to internal and external stakeholders.
Managing and motivating staff.
Outstanding verbal and written skills. Able to engage audiences using a range of communication tools.

Are you passionate about working with data to help deliver charitable projects?

Our University has a proud history of philanthropy stretching back to its foundation in 1900.With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, which have raised money for buildings, students, and research.In 2015 we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. We have now launched our new campaign. Birmingham In Action, which aims to change lives locally and globally. It is unique and ambitious and will place Birmingham as one of the leading fundraising and volunteering universities in the world.  

We are now looking to recruit a Database Manager maternity cover in order to help us deliver this ambitious campaign. DARO has invested in a new CRM system (Blackbaud CRM) and this role is critical to the successful planning and execution of the Midlands’ largest ever campaign. The post holder is responsible for the leadership of the data team and the effective management and care of DARO’s extensive data resources. Reporting into the Head of Campaign Data & Insight, the Database Manger directly manages a team of three data professionals. The Database Manager will be an enthusiastic and energetic individual, a data expert, and an excellent project manager. They will have a strong working knowledge of databases and the effective management of data, deftly navigating large data sets and manipulating multiple streams to ensure seamless and accurate information is delivered to the wider department. This post holder will be a keen problem solver who can find innovative and creative IT solutions to match business processes and troubleshoot complicated, often critical, database issues. They will also have strong interpersonal, customer service, and communication skills and enjoy engaging with both internal stakeholders and colleagues across the wider sector. 

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, and through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally. 

Here at Eden Brown we have an amazing opportunity to join a much loved health charity as a Community Fundraiser in Birmingham. This is a fantastic opportunity to join an established, successful community fundraising team which will include supporting and delivering the local running of national campaigns, building relationships with supporters and representing the charity across your area.I

n this role you'll be working to make a difference to the lives of others by supporting, developing and inspiring volunteers and groups to maximise income generation in the area. Working on both local and national campaigns you will provide excellent stewardship and support to groups and volunteers.

You will have experience working in the charity sector, event marketing or PR. You will have some insight into how local fundraising works, together with a demonstrable range of office skills. Your excellent communication and customer service skills will ensure you thrive in your new role. The role will be based in the Birmingham office covering the Birmingham area and therefore access to your own transport is essential. Flexible home working is available. To discuss this exciting opportunity in more details please contact Laura Iliff on 011322075420. Please note the closing date is the 31st October.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Salary - £37,300 - £40,248 + up to £5,000 accountancy allowance

The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, Platform 21, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court. Some business travel may be needed in due course when travel restrictions allow. 

With a strong focus on improving the GPA’s customer service offering, the Client Finance Manager will be responsible for providing financial management and reporting services to a portfolio of clients, delivering excellent financial reporting and property accounting to new and existing customers alike. The postholder will have full responsibility for all aspects of financial services delivery for existing and prospective clients including budgets, forecasts and client liaison.

The responsibilities of the Client Finance Manager will include

• Being accountable for financial control over property services accounting, ensuring high levels of client satisfaction by providing accurate forecasting, explanations and billing
• Maintaining a focus on process improvement, including planning and establishing new systems and processes for quarterly financial reporting to ensure clients understand their costs and bills, delivering an ongoing service that meets and exceeds expectations
• Being the key liaison between senior finance and property staff for client meetings, involving being acutely aware of the customers’ needs and acting upon them, and being proactive in problem solving and finding solutions
• Delivering budgets and forecasts for each client, property and tenancy, using complex data from the MRI Horizon general ledger and other systems, Hyperion and Excel tools to provide accurate and meaningful financial information
• Leading the service delivery to clients alongside management accountants and other colleagues, supporting the growth of the GPA, and matching resources to client demand
• Manage due diligence exercises on estate-related financial information provided by the client and interrogate to identify material financial risks to GPA and ensure correct account treatments are applied

Key Skills & Experience

• CCAB, or equivalent, qualified/part-qualified accountant with a recognised professional body
• Be proficient in Microsoft Excel skills and able to manipulate complex data sets
• Strong attention to detail and ability to analyse and interpret significant amounts of financial data
• Have experience in client finance, including reporting to clients, managing systems and processes, working in partnership with clients to deliver results (desirable)
• Have experience with property management systems such as MRI Horizon, Yardi Voyager, or similar systems, in addition to Excel and Hyperion (or similar) for financial reporting (desirable)
• Ideally have experience in the property industry within medium to large organisations where customer service is a priority (desirable)

To apply for this opportunity, you will be required to produce a supporting statement against the four GPA core values, answering specific role focussed questions. For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

Engagement and Impact Manager

We are recruiting an Engagement and Impact Manager to lead the development of our internal and external communications activity for the Research, Policy and Influencing and Systems Partnerships teams.

Position: Engagement and Impact Manager

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £35,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may also be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 24 October 2021

Interview Date: 2 November 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The role will lead on development of a clear and compelling core narrative for our stroke research, and systems engagement work, which demonstrates our ambitions and impact as a charity in these areas. The post-holder will collaborate closely with the teams across the organisation and support them in the development and delivery of their products and communications with a range of audiences.

The role will ensure our investment in stroke research is used as an attractive and appealing proposition for income generation, and demonstrates our impact through research. The Engagement and Impact Manager role is also key to supporting our people, staff and volunteers, to understand our Research, Policy and Systems Partnerships ambitions and impact, empowering them to support and share messages about our team’s work. You also play a key role facilitating our funded researchers’ impact through research dissemination, and their role as ambassadors for our charity.

You will be a source of expertise and information on stroke research for the organisation, working across systems engagement to raise the profile of research, support research engagement, influencing and partnerships. The role will establish strong and trusted relationships with funded researchers, wider research community, research charities and membership bodies to manage and develop our partnerships, gathering insight and opportunities.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter, please also highlight if you are at risk of redundancy.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement Manager, Impact Manager, Engagement and Impact Manger, Digital Content, Web Content, Marketing, Marketing and Communications, PR, Public Relations, Research, Monitoring and Impact, Impact Officer, Research and Impact, Impact and Evaluation Officer, Evaluation Officer, Impact Delivery, Quant/Qual Research, Impact Development Lead, Monitoring Evaluation and Learning Specialist, Research and Evaluation Consultant, Senior Research and Evaluation Officer, etc.

Job Purpose

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

Knowledge, Skills/Qualifications & Experience

Community Fundraising is at the heart of the Trust’s Fundraising Development Strategy and with ongoing investment to grow our supporter database and accelerate income generation, it's an exciting time to join our Fundraising Team.

In this role you will be proactive in engaging local communities and maintaining relationships with supporters, volunteers, schools and other community groups in your region to maximise income, actively seeking new income generation opportunities.

You will be the external face of the Trust for these audiences, engaging with them and supporting them to arrange their fundraising activities, assisting with all enquires with the aim to develop long term, committed relationships through relationship building and bespoke stewardship.

This role sits within the Individual Giving and Legacy team reporting to the Fundraising Development Manager and working closely with the wider Fundraising teams to enhance supporter journeys and grow our donors base.

Key Accountabilities.

Support the implementation of the Community Fundraising Strategy by promoting community campaigns and events to engage and recruit new supporters in your region.

Support the Community Fundraising Team Leader in setting the Community Fundraising Budgets and take responsibility for the delivery of the agreed income and expenditure budgets for your area in line with departmental yearly goals.

Work closely with the key regional colleagues, such as Community Engagement Managers, Youth Event Coordinator, Community Roots Engagement Coordinators and Corporate Engagement Partners to maximise local opportunities with schools, religious groups and other community groups, helping to identify new relationships ensuring effective management and stewardship of those supporters in line with regional priorities.

Identify, engage and develop long term, committed relationships with supporters in your region to grow income, ensuring they are exposed to and given the opportunity to support multiple income streams through effective cross selling of marketing, corporate and events initiatives.

Recruit and manage a network of fundraising volunteers, working with the Trust Volunteer Services, to promote contactless units in your region with the objective of raising both consistent sources of income and awareness of the Trust work in their area.

Support the launch of our Mass Participation events helping to deliver a seamlessly journey to keep participants engaged at all times - before, during and after the event.

Work with the Digital Fundraising officer, the Supporter Journey Manager and third-party platforms (ie Just Giving) to deliver high quality stewardship to maximise supporter engagement and repeat events.

Handle all requests for support materials ensure all fundraising collateral and merchandise is carefully delivered, managed and stock control processes are adhered to by Supporters and Volunteers.

Deliver campaign performance reports on all community fundraising activities ensuring that accurate and up to date financial and supporter records are maintained and compliant with GDPR regulations at all times.

Keep abreast of new income generation opportunities in your operating area and maintain excellent knowledge of community fundraising practices and campaigns in the sector, including competitor analysis, to ensure Canal and River Trust is the charity of choice in your operating region.

Experience & Skills: Practical / Technical Knowledge

• Good level of education with passes to GCSE level or equivalent, including English Language and Maths
• 2 years minimum community fundraising experience
• 1 year minimum experience of managing and/or supervising Volunteers
• Proven experience of supporting, advising and retaining Supporters
• Proven experience of managing and delivering a fundraising income target
• Knowledge of volunteering practices and charity sector initiatives

Planning, Organising and integrating (managerial) Knowledge

• The knowledge required for integrating and managing activities and functions.
• Excellent understanding of Fundraising regulation and statutory data compliance,
• Knowledge of Work Health and Safety laws and best practice around working with volunteers
• Proven budget management skills
• Knowledge of Fundraising databases and customer relationship management programs
• Experience of working within a fundraising team

Communicating and Influencing skills

• The skills needed to communicate with and influence individuals and / or groups within and outside the organisation.
• You understand what motivates people to support a Charity
• Excellent presentation skills to all ranges and sizes of audiences
• Proven ability to build influential relationships at all levels
• Persuasive and adaptable written and oral communication skills

Person Specification

• Motivation, Beliefs & Actions
• Impact focused and results driven
• Self-motivated and ensure that your work is of the highest quality
• A creative thinker who can demonstrate a passion for innovation and apply it to working practices
• Able to manage a complex and demanding workload
• Flexibility in terms of working hours and availability at evenings and weekends
• Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence

What We Offer

In addition to your salary of £28,000 the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.