Marketing Officer Jobs in Birmingham

About the role:

On the back of continued growth due to successful fundraising performance over the last 5 years, we are ready to take the next step in our fundraising strategy and launch a Philanthropy Giving programme. You will bring expertise and skills in this field to support the fundraising team and build on the already strong stewardship and engagement we have with key individuals.

An experienced fundraiser or business development professional, you will relish the opportunity to own and launch the strategy and implement a long-term engagement plan to strengthen High Value relationships that will deliver a new and sustainable income stream.

The role is new and on an initial fixed term contract of 12 months but with the potential to make the role permanent if the strategy succeeds.

Salary: £35,000-£40,000 per annum 0.8 FTE

About you:

You're likely to be a seasoned philanthropy professional, ideally with a track record securing gifts.

You will be comfortable in working closely with a Senior Leadership team and Board.

With an understanding of philanthropy and what makes major donors tick, you will also have the appetite and aptitude to develop new relationships from scratch.

The role will be a good mix of stewarding existing relationships and building brand-new ones. Therefore, you will need to be comfortable and confident researching and developing new contacts, harnessing the potential of existing networks and working closely with the wider organisation.

A key part to the role will be to deliver engagement activities, therefore event planning and project management skills are important.

About Us: Railway Children is an International children's charity working in India, Tanzania and the UK. Our mission is to safeguard children at risk of being lost to the streets by empowering families, communities and partners to create lasting change, ensuring every child can reach their full potential.

Why Join Us? At Railway Children, as well as helping some of the world’s most vulnerable children and young people, you will join a dedicated and supportive team, offering flexible working environment and a culture we are really proud of.

Our Policy and Public Affairs Officer will work with CIEH colleagues and members, other relevant partner organisations and with Government across England, Wales and Northern Ireland, to ensure that the voice of environmental health is heard and understood. You'll support the delivery of our strategy, ensure that our policy positions have the right impact, create campaign content and manage key processes. This is a great opportunity for someone looking to develop their career in policy and public affairs.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

#operations #operations manager #senior operations manager

Join us as our Director of Fundraising and Marketing

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, 1-year fixed-term 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We’re seeking a dynamic and visionary leader to join us as Director of Marketing and Fundraising for a 12-month period. This is an exciting opportunity to lead our fundraising and marketing efforts, ensure financial sustainability, and amplify our voice to drive change during this crucial year for climate action.

What you’ll do

• Oversee the charity’s fundraising, marketing efforts, and strategic partnerships to ensure financial robustness and sustained growth.

• Work alongside the rest of the senior leadership team to ensure HFTF’s financial stability whilst amplifying our voice and expanding our reach. 

• Deliver against our fundraising strategy securing sustainable funding from trusts, foundations, corporate partners, paying service users, and individuals.

• Drive HFTF’s brand forward, developing and implementing creative marketing campaigns to boost our visibility and engagement with diverse communities.

• Increase awareness and support for HFTF through strategic communications and partnerships.

What we’re looking for

We’re seeking an experienced leader with:

• Proven experience in fundraising and marketing, with a track record of driving growth and delivering results quickly

• Exceptional communication and relationship-building skills, with experience in engaging diverse audiences—from policymakers to grassroots communities

• A commitment to safeguarding our culture, strategy, and mission 

• A strong understanding of fundraising, marketing strategies, and financial management

• Passion for tackling climate change and inspiring people to engage in advocacy

This role is perfect for a strategic thinker who thrives on making an impact, values collaboration, and can bring energy, focus, and resilience to a well-established organisation during a year of transition.

Why join us?
 

At HFTF, you’ll join a passionate team dedicated to real change. We offer:

• A competitive salary with London Weighting where applicable

• Generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Flexible working arrangements, including remote or hybrid options

This is your opportunity to make a meaningful difference, lead our fundraising and marketing team, and contribute to the continued success of a leading climate charity.

Apply Now
 

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

• Applications close on Wednesday March 26th at 9am. 

Hope for the Future is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive we are, the better our work will be.

Down Syndrome UK (DSUK) is a vibrant, proactive national charity working with more than 5,000 families with a child or young person with Down syndrome. Our vision is for people with Down syndrome to lead their best lives.

Role Overview

This role is responsible for achieving fundraising targets, managing the community fundraising team and freelance grant writer(s), and leading all marketing initiatives, including social media management.

 Reporting to the CEO, this role is ideal for someone with a strong background in fundraising, marketing, and team management who is passionate about making a difference.

Key Responsibilities

Fundraising

• Develop and implement a strategic fundraising plan to meet financial targets.
• Identify and develop new funding opportunities, including corporate sponsorships, business network, regular giving, legacies and fundraising campaigns.
• Support and manage the community fundraising team to maximise income from individual giving, sponsored events, and community-led initiatives.
• Oversee and work closely with the freelance grant writer(s) to ensure timely and high-quality funding applications.
• Maintain and develop relationships with funders, donors, and key stakeholders, providing impact reports and updates. Develop and deliver innovative fundraising events and campaigns.
• Ensure compliance with fundraising regulations and best practices.

 Marketing and Communications

• Develop and implement an effective marketing strategy to enhance awareness, engagement, uptake of services and fundraising.
• Oversee all communications, ensuring a consistent and compelling message aligned with the charity’s vision.
• Work with Trustees and the Senior Management Team to significantly build our brand.
• Manage the social media team, ensuring engaging, timely, and impactful content across platforms.
• Oversee content creation for digital and print marketing materials, newsletters, press releases, and the website.
• Monitor and evaluate the effectiveness of marketing campaigns and adjust strategies as needed.
• Strengthen relationships with media outlets and influencers to increase the charity’s profile. 

 Team and Budget Management 

• Lead and support the community fundraising team, the marketing and communications team and freelance grant writer(s), ensuring alignment with organisational goals.
• Monitor budgets related to fundraising and marketing activities, ensuring cost-effective resource allocation and achieving ROI targets.
• Report on fundraising and marketing performance, providing regular updates to senior management and trustees.

Person Specification

Essential Skills & Experience:

• Proven experience in fundraising, with a strong track record of meeting or exceeding income targets.
• Experience in marketing, communications, or public relations, ideally within the charity sector.
• Strong leadership and people management skills, with experience managing teams and external contractors.
• Excellent written and verbal communication skills, with the ability to engage a range of audiences.
• Strategic thinking, with the ability to identify and capitalise on fundraising and marketing opportunities.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• Knowledge of SEO optimisation, social media management and digital marketing strategies.
• Proficiency in Microsoft Office and familiarity with CRM and fundraising platforms.

 Desirable Skills & Experience:

•  Experience in grant writing and securing funding from trusts and foundations.
• Knowledge of Google Ads and analytics.
• Familiarity of using Sales Force.
• Knowledge of fundraising regulations and best practices.
• Experience working with volunteers and community groups.
• A personal connection to or experience within the Down syndrome or wider disability community.

 Additional Information

• This is a remote role, but you will need to sometimes travel to attend events and meetings.
• Some evening and weekend work may be required to support fundraising events and campaigns

Closing date 14th April 2025.

We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.

In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.

You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.

Key Responsibilities

• Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
• Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
• Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
• Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
• Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
• Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
• Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.

Location

Hybrid – primarily remote with occasional travel to TASC’s head office close to Warwick University.

Salary

Up to £30,000

Contract

Fixed term maternity cover

About TASC, The Ambulance Staff Charity

TASC is a national UK charity dedicated to providing independent and confidential support to the UK's ambulance family when they're struggling with their mental, physical, or financial wellbeing.

We’re seeking a Communications and Marketing Manager to cover maternity leave for a period of up to 12 months, to help us continue raising awareness of our vital work and the challenges faced by the ambulance community.

About the role

As Communications and Marketing Manager, you’ll play a key role in delivering impactful marketing and communications across multiple channels, with a key focus on digital engagement. Working closely with teams across the charity, you’ll ensure our brand is represented consistently and compellingly to a range of audiences.

Key responsibilities

· Working with the CEO to lead on and develop the corporate communications and messaging for TASC.

· Ownership of TASC’s social media including strategy and planning, impactful post creation, day-to-day management, external agency liaison, and monitoring success through analytics. This includes but is not limited to Facebook, X (Twitter), Instagram, LinkedIn, and YouTube.

· Ownership of the TASC website including the daily management using a CMS and its ongoing development. You will also liaise with website developers as required and monitor the website’s trends, successes and engagements via Google Analytics and Google Tag.

· Ownership of TASC’s email marketing which includes developing the content for monthly newsletters, stakeholder engagement on the platform and creating ad-hoc messaging.

· Own, develop and lead on TASC’s communications campaigns such as mental health awareness week and the National Ambulance Memorial Service.

· Liaise with TASC colleagues to develop resources and supporting materials as needed.

· Leading on TASC’s imagery creation including working with designers, developing illustrations, and working with photographers and ambulance trusts to generate new photography.

· Monitoring TASC’s online presence including dealing with any press opportunities and risks/issues as they arise, working with the CEO to formulate messaging, supporting staff with press opportunities, and writing and publishing press releases.

· Manage, prepare, and deliver TASC’s stalls at large trade shows including the Emergency Services Show, Ambulance Leadership Forum, and Mental Health Symposium. This includes stand resourcing and creation and liaising with stakeholders to take advantage of speaking opportunities.

· Share ideas, opportunities, and content with the wider TASC team for maximum usage across other channels where appropriate.

· Regularly monitoring online analytics for the website, social media, and email marketing, creating board and senior management reports alongside identifying any opportunities or risks.

· Working with the TASC teams to gather and create case studies, ensuring the relevant consent is obtained.

· Brand ownership, leading on its development in conjunction with the CEO and ensuring that brand guidelines are adhered to across all of TASC’s communications and collateral.

· Support at events across the country as required.

· Manage the budget for the Communications Department and sign off on any associated costs.

· Liaise with printers and suppliers to provide new literature and merchandise when required.

· Responsible for managing, developing, and designing all literature and ensuring this is within brand and clinically accurate with input from the wider team.

About you

We’re looking for a proactive, creative, and highly organised marketing professional with:

· At least 3 years’ experience in marketing, including a strong focus on digital communications

· Experience managing websites using WordPress and creating engaging content across social media

· Familiarity with analytics tools such as Google Analytics and Google Tag Manager

· Strong design and copywriting skills, with experience using Adobe Creative Suite and Canva

· Excellent organisational and time-management abilities to juggle multiple projects

· A collaborative approach and excellent relationship-building skills

· A keen eye for brand management and experience ensuring brand consistency across communications

A degree or equivalent qualification in a relevant field as well as experience of working within a small charity or business would also be beneficial.

Why join TASC?

At TASC, we offer a friendly, inclusive, and supportive working environment where your contributions make a real impact on the lives of ambulance staff. This is a fantastic opportunity to use your skills to help a vital charity grow its reach and influence.

NO AGENCIES

Individual Giving Officer

Do you have fundraising and direct marketing experience?

We are looking for two Individual Giving Officer’s to join a highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.

Position: CE352 Individual Giving Officer (two posts)

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 2 x 35 hours per week positions available.

Salary: Circa £33,500 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 15 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products. 

You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.

• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement. 

• Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.

• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data and managing campaign costs.

• Responsible for maintaining and reporting accurate campaign results and reviews.

• Ensuring campaigns and gaming activities are fully compliant at all times

About You

We’re looking for two people who:

• Have experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team.

• Are fantastic at organising and prioritising a busy workload and knowledgeable of project management. 

• Love attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!

• In fact love data and insight and enjoy applying insight to campaigns

• Are great all-round communicators, with both internal and external audiences

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Individual Giving, Fundraising, Marketing, Communications, Project Management, Individual Giving Fundraiser, Individual Giving Fundraising, Fundraising Officer, Fundraising and Marketing Officer, Marketing Executive, Marketing and Communications, Communications Officer, Fundraising Project Manager, Campaign Officer, Marketing and Campaigns Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CV's will not be accepted.  Applicants must complete and submit thier application form via the HR portal.

PURPOSE OF THE ROLE:

To ensure that the Springfield Project communicates effectively with all stakeholders including service users, staff, volunteers, partner organisations, funders, members of the local community and other interested parties. 

DUTIES AND RESPONSIBILITIES:
Communications review
· To implement the findings of the recent communications strategy review with service users
· To oversee the production of two new videos which showcase the work of the Project, commissioning an external video production company.
· To oversee the production of new physical communications material such as banners and artwork
· To develop new and interesting ways of communicating our story to a range of audiences.
· To work with commissioned artists, printers and publishers as and when required.
· To refresh and review the Project Communications Strategy.
· To deliver marketing and PR campaigns for The Springfield Project.
· To oversee all marketing/PR materials and quality assure external communications undertaken by colleagues.
· To maintain the website and ensure that it provides the right information in the right way.
· To moderate, maintain and oversee the Project’s Facebook, LinkedIn and Instagram pages including responding appropriately to Customer comments and queries.
· To produce reports evidencing the impact of our services tailored to specific audiences.
· To handle media relations and support Project leaders to represent the Project to the press and other media as and when required. 
Other
· To supervise and support volunteers who assist with communications
· To carry out any other associated duties appropriate to the grade of the post, as may be required.
· To attend relevant and mandatory training courses.
 
This is a developing role – other responsibilities may be taken on as the role develops.

WORKING CONTEXT
The post holder will be expected to understand the developing nature of the role within the Project.  The post holder will be a member of the Project staff and will be expected to attend staff meetings and training days for the team. 
EQUAL OPPORTUNITIES
The post holder will adhere to the Project’s Equal Opportunities Policy in all aspects of service delivery, actively promoting services to meet the needs of disadvantaged and minority groups. 
CHILD PROTECTION
The post holder will be expected to work within the Project‘s Child Protection Procedures, which are informed by the policy and procedures of the Birmingham Safeguarding Board. 
DATA PROTECTION
The postholder will be expected to work within the Data Protection Act 2018 and the requirements of Project’s policies.

HEALTH AND SAFETY
The post holder is expected to work within the statutory and Project’s health and safety requirements.   

SUPERVISION RECEIVED:
1. Line Manager: Rosalyn Clare, Project Development Manager
2. Level of Supervision:Frequent and regular supervision as the role develops until competency established. Then left to work within established guidelines with regular supervision.

Benefits

29 days annual leave plus 4 days concessionary days (over Christmas) plus bank holidays. Pro rated for part time staff.
Employee assistance programme
Company pension
Option to join BHSF health cash plan

Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes. 

We have strong support from the UK Indian diaspora and are in a period of significant growth, having tripled in size in three years. We expect to raise £1.8m this year and are ambitious to at least triple again. 

While you will work in a small, fully remote team daily, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas annually, contributing to its $30m income. We have recently launched Pratham International, and we will work with them to reach more children worldwide in the years ahead.

This role will be key in sharing Pratham’s impactful work with our supporters. The core of the role is to manage digital content across email, social media, and our website, and play a vital role in supporting fundraising events, particularly our annual gala which will be held at the V&A in November this year and recruiting runners of the London Marathon.

We expect to launch a new website in 2025, a version of the new Pratham USA website that is due to roll out in mid-March. You’ll have an important role in adapting and tailoring it for Pratham UK.

There is potential for some advocacy work but that is secondary to the fundraising and communications elements.

If you’re a proactive communicator who thrives on creativity and is excited by the opportunity to support events and grow with an ambitious organisation, we’d love to hear from you.

Content & Social Media Officer

Our five-year strategy has growth at its heart and we’re looking for an exceptional person to join our team as Content and Social Media Officer and be a vital part of this exciting phase of our development.

Reporting to the Head of Marketing and Communications and sitting within the Marketing and Communications team you will play a key role in the development and implementation of our awareness and acquisition marketing activities, creating and delivering multi-format  and multi-channel content that helps us attract and acquire volunteers, fundraisers, donors, referrers and supporters through digital channels, specifically search, email and social media.

Key responsibilities

• Content creation and management
• Develop engaging, multi-format content (e.g., webpages, video, graphics, social media posts) that build awareness and increase engagement
• Manage and maintain a content calendar aligned with key marketing and campaign objectives
• Ensure all content reflects the Re-engage brand identity, voice, tone, and style

 
Social media planning and management

• Create and execute campaigns across organic and paid social media channels to reach target audiences
• Monitor, analyse, and report on the performance of social media content to optimise engagement and reach

Digital user journey design

• Map out and implement digital user journeys that guide supporters through digital engagement pathways, ensuring alignment with our priority area of stewardship
• Test and optimise user flows to improve engagement and conversion rates

Conversion Rate Optimisation (CRO)

• Develop and execute a CRO experiment roadmap
• Use data and insights to inform adjustments to our digital content, digital lead generation and stewardship campaigns

Collaboration and stakeholder management

• Work closely with colleagues to plan and align messaging across campaigns and platforms.
• Partner with internal teams such as Engagement and Service Delivery, to ensure our campaigns meet organisational needs

Project and campaign coordination

• Manage multiple campaigns and content projects simultaneously, ensuring timely delivery
• Maintain a structured approach to campaign planning and execution, meeting deadlines and priorities

Performance analysis and reporting

Track the performance of content and campaigns, using analytics to evaluate success and identify improvement areas
Prepare and present performance insights to the Head of Marketing and Communications and key stakeholders
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.

This role will require a basic criminal record check.

Benefits 

• Salary IRO £27k
• 35 hours per week Monday to Friday
• Home-based (with occasional mandatory UK travel)
• 26 days annual leave plus all Bank Holidays
• Bupa cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About you

Relevant experience

• 2+ years’ experience in social media and/or content marketing – agency side would be of significant benefit
• Proven content creation skills across multiple formats, with a strong ability and evidence to engage audiences
• Experience of delivering excellent customer care, supporter care or stewardship via digital channels

Competencies

• Ability to operate effectively in a highly cohesive, high performing team based on the principles of trust, mutual respect and empowerment
• Highly organised with a keen eye for detail 
• Excellent workload and time management skills with the ability to manage multiple priorities, delivering high quality work to deadline and the ability to pivot when necessary
• Able to build collaborative relationships with colleagues
• Proactive and willing to look for new ways to improve our systems and processes to increase efficiency and impact of our work
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity 
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology

Specific knowledge

• Social media management software, e.g. Hootsuite
• Competency in a website CMS, preferably ProcessWire
• Design skills in Canva or similar
• Photo /video editing capabilities 
• Email marketing management, e.g. DotDigital, MailChimp or similar
• Google (YouTube) and or Meta advertising/lead generation
• An understanding of safeguarding systems and processes, Privacy and Confidentiality and the implications of Consent, Legitimate interest and GDPR when working with volunteers and older people. 

 
Desirable

• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 6 April and interviews will be held on Thursday 24 April and Friday 25 April 2025. 

REF-220420

The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people. 

We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.

Duties include:

· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.

· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.

· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.

· To undertake member market research.

· To maintain and update membership records and marketing databases

· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system

· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)

· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring) 

· To maintain a calendar of recruitment and retention activities, key events, and meetings 

· To support SLA event administration working with the relevant team members

Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:

· Experience of outstanding customer service

· Experience of sales and customer retention

· A good level of IT knowledge and skills

· Excellent communication skills

· Previous use of information/customer databases, content management systems, survey, and email tools

· Accuracy and attention to detail

· The ability to be able to work remotely (from home)

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet deadlines

· Always treating others with courtesy, dignity, and respect

An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.

The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.

We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.

We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.

Are you a proactive fundraiser with a proven track record of raising funds from individuals?  Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!

About Us 

Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.

The Opportunity 

We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income. 

With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact. 

You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns. 

This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission. 

What You’ll Bring 

• Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors. 

• Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing. 

• Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload. 

• Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders. 

What We Offer 

• Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit. 

• Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.

• Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact. 

Ready to Make a Difference? 

If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK. 

How to Apply

Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you. 

There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.

Important - Due to volume of applications already received for this role, we expect we will be closing applications early. If you are interested in this role, we recommend applying as soon as possible. We will not be able to consider applications after the vacancy closes.

If you're excited about improving services and shaping projects in the social research sector, we want to hear from you! Join us as a Projects Officer in a flexible, remote role.

About Us

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

About the Role

This role focuses on rolling out and embedding new business processes, and ensuring staff and our members (of which there are approximately 1,500) can engage with our developing services. It is not a technical role but involves hands-on working with digital tools to improve how we deliver work and to enhance our members’ experience of us.

The main responsibility will be working on the SRA's digital community project, but the successful candidate will also contribute to an important review of our member benefits packages and a project focussed on group membership recruitment and retention, among other emerging workstreams. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

This is a diverse role that role involves planning and delivering projects to enhance member services, working with teams and suppliers to implement new processes, developing guidance and training materials to support staff and members, analysing data to improve services, and maintaining clear communication and documentation for stakeholders. Additionally, you'll help promote new initiatives through marketing materials and identify efficiencies to improve workflows. 

You can read more detail about the role responsibilties in the downloadable job description.

What We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development with us, we encourage you to apply. 

The ideal candidate will have experience managing or contributing to projects, supporting digital platforms, creating training materials, and communicating effectively with stakeholders, while also being able to manage workloads independently and develop business processes. Experience in a membership organisation or digital project work is a desireable nice-to-have but not essential..

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.