Job Title: Head of Communications

Working Hours: 37.5 hours per week   (Flexible and part time working offered by agreement)

Contract: Permanent

Salary: circa £50,000 per annum

Location: Leeds

Deadline: 1 November 2021

We’re looking for an exceptional individual with strategic communication and leadership skills who can help drive our ambitious plan to be the number one healthcare charity of choice in the region. If that sounds like you, then apply below!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. The Trust comprises seven hospitals and a dental institute, including Leeds General Infirmary, St James’s University Hospital, Leeds Children’s Hospital and Leeds Cancer Centre. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

Role Details:

Reporting directly to the Communications Director, the Head of Communications will work closely with the Executive Team to promote the Charity’s ambitious strategy. You will also work closely with the Head of Grants to promote our funding priorities, be responsible for overseeing the fast-paced work of our Appeals Communications Manager and direct our bold external relations activities - with the aim of engaging and inspiring people from all parts of the city and beyond. We’re looking for an exceptional individual with strategic leadership skills who can help and support the wider team during this time of growth to deploy key messages across various channels. This is a brand-new role for the organisation as we develop our vision for the future.

The Person

• Can lead the development and implementation of effective external communications strategies, including innovative and proactive media relations activity.

• Can directly manage a Communications Manager to effectively build the case for new and current appeals, in particular the appeal for the Rob Burrow Centre for MND.

• Will work independently to identify good news opportunities and deliver a proactive public affairs strategy - featuring advocacy, stakeholder development and sharing of our transformational stories.

• Can develop and deliver content on a range of offline and online channels, so our content and messages reach the diverse community of Leeds.

• Has the ability to build upon the impact reputation of the Charity and deliver effective responses to reputational risk and crisis management.

• Can track, record and develop operational plans for key projects, offering solutions to problems and creating performance reports on outputs.

• Provides overall editorial control of Leeds Hospitals Charity publications and work with the wider marketing team to ensure consistency in communications and our imagery is evaluated to be non-offensive

You will:

• Have proven experience leading a communications team in a similar organisation.

• Have experience in communicating complex and multi-faceted information to a wide range of audiences.

• Have the ability to build and maintain relationships with an extensive range of press tv and other media outlets.

• Have experience managing budgets and suppliers to deliver best value for money.

• Be able to write compelling and emotional copy and tailor it for different mediums and different audiences.

• Have experience in using PR monitoring systems

• Have excellent attention to detail.

• Be able to think strategically, developing PR functions and communication strategies.

• Be a self-starter, capable of working remotely and as part of a team, whilst working on multiple projects at the same time.

Charity Benefits Include:

Employee Assistance Programmes

AIG Life Group Protection

Cyclescheme

Car Lease Scheme

One year free gym membership

Buy Additional Holidays

NHS Discounts

Pension

If you are disabled and have the essential skills and experience to do the job, we will invite you to an interview. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV with a covering letter.

Closing date for application is 1 November 2021.

Due to the high volume of applications we receive we are unable to provide feedback at the shortlisting stage. If you have not heard back from us within 4 weeks of the closing date, please consider your application unsuccessful.

This role is for someone who loves working with customers and building fantastic, productive relationships. 

Purpose of the role:  This role requires someone who loves working with customers and building fantastic, productive relationships.  It has two main purposes. First, to manage the unique rent-flex pilot project, liaising with at least three social housing organisations, as well as consortia members and marketing colleagues. Secondly, to support the Customer Relationship Lead in retaining and growing the Community Insight and other renewable business.

If you want to use your powers for good and help shape the next chapter of social change, then we want to hear from you – apply today!

Responsibilities

Deliverables

Support the development of an onboarding process

The onboarding process for organisation’s signing up to rent-flex

Coordinate the pilot project, involving three or more HAs

Pilot completed

Manage key customer relationships, including proactively communicating with each pilot organisation

Pilot organisations engaged with the project

Arrange project meetings, ensuring appropriate attendees are invited and involved

Minutes and action logs

Maintain and update key spreadsheets and shared documents relating to the pilots

Spreadsheets kept up to date

Day to day management of consortium partners and independent evaluation company

Adminstration of product demonstrations, meetings and invoicing and other tasks as assigned.

Working with: CRM Lead, Business Development Director and Head of Marketing, rent-flex consortium members, IFF Research and pilot organisations

Rent-flex

The Customer Relationship (rent-flex) officer will play a critical role in the delivery of a pilot involving three housing associations testing the rent-flex platform. This platform enables residents to propose monthly payment plans so that they can underpay and overpay according to demands on their income.

The first part of this pilot involving residents of Optivo has already started and over 450 residents have signed up to the rent-flex platform. Your role would be to work with the dedicated contact at Optivo, liaising with him around issues relating to the platform, discussing practical learning from the current pilot and responding to requests for support.

We have now secured funding to expand this pilot to involve another two housing associations: MTVH and Inquilab. We will be onboarding these two HAs in October and November. Your role will be to work with consortium members to develop and codify the onboarding process, taking a lead in liaising with dedicated personnel within each housing association. As each HA is onboarded onto the platform, you will then lead on a day-to-day basis with them, supporting the promotion and onboarding of residents onto the rent-flex platform.

We are in the process of developing a reporting dashboard and you will take a lead in monitoring this, identifying where there are issues with any of the three pilot organisations. You will also be a point of contact for the independent evaluators, IFF Research, as they conduct their ongoing evaluation of the pilots.

We are also looking to secure further funding to onboard additional housing associations onto the pilot, so that we can test the platform across multiple audiences. If and when this happens, you will be responsible for onboarding and managing these relationships.

The rent-flex consortium is aiming to launch the product to market in April 2023. You will play a critical role in this, liaising with the Business Development Director and Head of Marketing to support them as they build and launch the product to market. 

Insight and other licensing products

The Customer Relationship (rent-flex) officer will also play a critical role in supporting the CRM Lead as they retain and grow the Insight and other licensing product book.

HACT has two Insight tools. Community Insight is an open data mapping tool that allows subscribers to upload postcodes and heatmap them against over 1500 open data indicators. Subscribers are mainly housing providers, but also other registered providers and community and voluntary sector organisations. Value Insight is a tool that enables users to plan, measure and report against their social value outcomes, using the Wellbeing Valuation methodology.

HACT also sells licenses to its UK Social Value Bank and has plans to develop further licensing and subscription products in the future.

This role requires energy, intelligence, and enthusiasm. In addition to the core person specification and skills, we are looking for a driven candidate to grab this opportunity with both hands and meet the challenges faced in our sector with an ambitious attitude and an adaptable approach.

About HACT

HACT partners with organisations across the housing sector to drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration. 

We help them measure their social value, better understand the communities they serve and connect with like-minded organisations. 

Person specification

Essential skills and experience

• Project management, customer or stakeholder relationship and monitoring and measuring data.
• Develop and codify processes, and how these can develop into sustainable business practices
• Ability to engage, communicate and build relationships with a wide range of stakeholders, including across different departments, including communications, IT, income and community investment
• Strong communication and interpersonal skills.
• Ability to work autonomously to drive programmes of work.

Desirable skills and experience

• Experience in a role involving the development of a product, projects and/or processes.
• Experienced in using new media as a vehicle for building awareness and generating engagement.
• Entrepreneurial and a willing, fast learner, for example, about how to bring organisations onto online platforms

Behaviours

• Innovative, an enthusiasm to work at the cutting edge of new thinking and the ability to be flexible, adaptable and to thrive on the challenge of developing new services.
• Expertise and agility to respond to queries, often under time pressure.
• Excellent time management and agile working skills.
• Personable, love working with other people

Are you motivated to do your bit for people and the planet? Then you could be the candidate we’re looking for.

We’re looking to appoint a Digital Marketing Specialist on a 12 month fixed term contract across England, Wales and Northern Ireland and this role will be based in our offices or at home, visiting London a few times a year, to lead on paid social strategy and implement fundraising, engagement and supporter recruitment campaigns. 

You will work with the Marketing Team to recruit new supporters, grow donations with the Fundraising Team, and collaborate with the Social Media Manager to increase the organisation's reach and engagement. 

The successful candidate will be working closely with key colleagues and teams from across the organisation, support the achievement of organisational awareness, supporter recruitment, income and retention targets through digital marketing, with a particular focus on PPC and paid social.

Provide specialist knowledge to improve the overall effectiveness and efficiency of our digital marketing programme.

Closing Date: 21st November 2021 

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture. 

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement. 

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 
 

Healthier and happier communities; one person, one campaign at a time.

We are seeking an inspirational Director of Clients & Campaigns to take a strategic lead across our life changing campaigns, ensuring we create maximum impact, exceed client expectations, and gain fulfilling new business. 

Magpie is an award-winning creative behaviour change agency with a mission to create healthier and happier communities; one person, one campaign at a time. We choose to work with organisations that want to deliver social good and leave a lasting positive impact.

This influential new role will ensure exceptional high-quality day-to-day running of all campaign and project management, overseeing all client services and delivery activity. You will be responsible for the success, retention and growth of Magpie's client portfolio and growing a network of potential future clients.

To succeed in this role, you will previously have managed or co-ordinated a large programme of campaigns and/or marketing projects at a high level, involving multiple stakeholders and organisations. Your top-notch business acumen will mean you have a solid track record in meeting financial targets with the ability to balance client priorities with agency commercials. As a key member of the leadership team you will have extensive experience of line managing others and developing thriving, happy and healthy team members.

More importantly that all of this you will be driven by purpose with a true hunger to build legacies from our campaigns.

Magpie is committed to promoting a diverse and inclusive environment and is proud to be an employer where we can ALL be ourselves and succeed on merit.

Flexible working opportunities will be considered.

Blended working from home and Magpie HQ in Leeds (the post holder must be able to commute regularly to Leeds).

Christians Against Poverty is a dynamic and growing charity with a clear vision, award-winning culture and passionate workforce. CAP's vision is to see every UK church passionately serving and including the poorest whilst confidently proclaiming Jesus. Christians Against Poverty exist to equip the local Church to serve the poor and reach the lost in their community.

CAP offer a highly effective collection of services which enables them to break through the crippling spiral of poverty, isolation and stress evident across the UK. In its place, they deliver hope, peace and freedom through their excellent and compassionate service.

Christians Against Poverty offer debt advice through their network of Debt Centres, assistance finding employment through Job Clubs, and valuable tools for living through Life Skills. By offering these services in partnership with the Church, they also see over 1,000 people a year come to know Jesus and find belonging in the church family.

Christians Against Poverty are looking for a Communications Integration Partner to join the team on a permanent basis.

Christians Against Poverty Communications Integration Partner

Location: Hybrid working 2 days in the Head Office (Bradford) and 3 days remote (negotiable)

Salary: £28,247 - £30,815 plus excellent benefits

Contract: Permanent

The Communications Integration Partner will join the Brand Strategy team, who are the the owners, creators and developers of CAP's brand that means being totally tuned in to what CAP look and sound like. The team weave together compelling visual and written content that engages, inspires and motivates the organisations many audiences. They resource, advise and empower the charity to ensure they are presenting a public face that consistently promotes CAP's mission. The Communications Integration Partner works with audience, campaign and channel leads across the organisation to help them reach their goals through excellent communications and digital engagement. They partner with teams throughout the charity to develop audience-centred communications and engagement plans, building on organisation-wide strategies. While the role sits in the Brand Strategy team, the role will work closely with all C&DE teams Brand Strategy, Digital Engagement and PR & News

The successful candidate will have experience in a communications role which has involved developing and leading on multi-audience communications and engagement strategies. You will have the knowledge and skills to build relationships with teams across the organisation to enable effective collaboration and deliver an organisation wide strategy. Due to the values of this organisation this vacancy is open to practicing Christians only (exempt under the Equality Act 2010 Schedule 9, Part 1).

A passion for people is essential, as is a passion for the mission of the organisation.

Closing date for applications: Friday 15th October at 9.00am

If you would like to receive a full job description and further information about this role, with details on how to apply, please contact Harriett Stevens:

Harriett Stevens: [email protected] | 020 7820 7305

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Role description

HACT is a collaborative organisation and this role is crucial to the smooth running of our annual calendar of events.  If you have experience running events and are also keen to continue to be involved in digital communications, this may well be the role for you.

This role will be responsible for the delivery and running of events, supporting the Head of Marketing in the planning of our events calendar.

This role supports the marketing team in the delivery of high-quality communications, promoting HACT and its projects online and offline. The role will be the key point of contact for our digital communications, responsible for uploading content to our websites and social media channels.

About HACT

HACT partners with organisations across the housing sector to drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration. 

We help them measure their social value, better understand the communities they serve, and connect with like-minded organisations. 

Responsibilities

Events

• Deliver and run HACT’s events programme including webinars, podcasts, conferences, workshops, roundtables, and other events, using our online platforms, as well as Eventbrite
• Report on marketing statistics for all events.
• Coordinate and liaise with suppliers (venues, caterers etc), as appropriate, and oversee logistical arrangements for the delivery of events.
• Support the Marketing Lead in planning effective events to ensure consistently excellent attendance levels from targeted audiences.
• Support the Marketing Lead in the development and delivery of pre and post-event communications to ensure audience engagement and maximisation of potential leads
• Update the CRM system following event completion to ensure opportunities are maximised.
• Support the development of feedback and evaluation systems to ensure events are of high quality and meet the needs of stakeholders.

Digital communications

• Uploading content to the HACT website and the Centre for Excellence in Community Investment website, as well as HACT’s social media channels, as agreed.
• Draft, create and distribute marketing campaigns using MailChimp.
• Ensure all digital outputs are consistent with HACT brand guidelines.
• Identify potential digital channels, campaigns, and co-branding opportunities, in liaison with the Head of Marketing.
• Report on digital campaign activity to help drive insight-led activity
• Research, draft, and maintain an archive of case studies of HACT’s work.
• Assist in other duties from time to time 

Person specification

Essential skills and experience

• Running and delivering events, online and in person.
• Experience in working with WordPress, MailChimp, Hootsuite, and other online marketing software
• Experience in using social media to engage stakeholders, including the use of LinkedIn, Instagram, and Twitter.
• Excellent IT skills, including the ability to learn new systems and maximise the benefits of existing systems.
• Ability to take the initiative, to work flexibly in a pressurised environment, and excellent organisational, self-motivational, and time-management skills.
• Experience in handling a varied, diverse, and full workload.

• An understanding of and commitment to equal opportunities.

Desirable skills and experience

• Excellent writing skills, with specific awareness of writing for the web and social media.
• Ability and understanding of effective marketing of events and web content.
• Ability to maintain and develop relationships with a diverse range of people and organisations.
• An understanding of the demands and challenges of working in a small organisation and the ability to work as part of a team.
• Creativity, enthusiasm, and flexibility
• Knowledge of best practice of social media usage for not-for-profit organisations.
• A confident and resourceful approach to work and in dealing with a wide range of internal and external contacts.

Healthier and happier communities; one person, one campaign at a time.

We are seeking a talented digital marketeer who can manage behaviour change communications across a range of digital platforms ensuring we create maximum impact.

Magpie is an award-winning creative behaviour change agency with a mission to create healthier and happier communities; one person, one campaign at a time. We choose to work with organisations that want to deliver social good and leave a lasting positive impact.

We are looking for an innovative thinker with keen attention to detail who can plan and manage digital marketing campaigns ranging from web development projects to social media strategies.  You will have excellent relationship management skills acting as the account manager to clients, taking projects from initial scoping through all stages of delivery to final evaluation.

You will be experienced in crafting out social media content and plans that are in alignment with an organisation’s brand identity and have a solid understanding of online community management.

Your knowledge of planning, managing, and monitoring paid social advertising across a range of platforms will ensure our campaigns get excellent return on investment for our clients. 

To succeed in this role, you will be a strong copywriter able to cut through complex information and adapt your style to suit different campaigns. You will thrive from building relationships with our clients and communities and be able to juggle multiple tasks, solving problems creatively.

Most importantly you will be driven by a sense of purpose with a true hunger to use your skills for social good. You will be joining a talented team who work as one, to succeed together and to respect the expertise each of us brings.

Magpie is committed to promoting a diverse and inclusive environment and is proud to be an employer where we can ALL be ourselves and succeed on merit.

Vacancy Reference Number:

SVCP/COMMS/FR/UK-R2

Position title:

Social Video Content Producer

Reports to:

Comms Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £29,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 28th October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

Main Responsibilities:

The postholder shall form a key part of Muslim Hands’ growing Fundraising team. Working closely with all parts of the team, you will shine a light on all aspects of the great work Muslim Hands is doing worldwide.

We’re looking for a highly self-motivated and creative Video Editor to produce short and long form video content for the Muslim Hands Fundraising Department. With a focus on online content, this role will play to the strengths of a creative who has a solid understanding of social media strategy.

Person Specification:

As Social Video Content Producer, you will be a key member of the communications team, responsible primarily for delivering exceptional video assets to meet the social media strategic and marketing goals of the fundraising department and the humanitarian objectives of the organisation as a whole.

You will have a thorough understanding of different social media platforms, including Instagram, Twitter, Tiktok and Facebook, and an ability to create content that engages audiences across the digital space. 

You will work closely with the Social Media Manager and creative team to plan, execute and review video campaigns across our channels and have the passion and confidence to drive engagement with the organisation through the effective use of video on SM.

You will have experience in producing content which is emotive and drive the viewer to take action. Above all, you must be able to work well as part of a team and express your ideas effectively.

With our donors at the heart of the change we’d like to see in our world, your 

key focus will be:

• Creating and designing high-quality, engaging creative assets for social media.
• Supporting the development of social media strategy and content strategy, working with the Social Media Manager, Communications Manager and Digital Marketing Team.
• Keeping ahead of the latest content trends and features.
• Creating tailormade content across multiple social media platforms to increase engagement with the brand across the digital landscape.
• Aligning work output with brief requirements.
• Working together with other content creators such as the designers to deliver consistency in the creative brand across our social campaigns.
• Create videos, animation, and other visual materials.
• Working alongside the Creative Manager to deliver a  brand video strategy.

Skills and Experience

• Digital asset production including video production and editing and motion graphics.
• Knowledge of how to make great content for social media, across a variety of channels and formats.
• Comprehensive working knowledge of video (Adobe; Premier, After Effects) and basic workable understanding of design tools and software (Adobe; Photoshop, Illustrator, InDesign).
• Ability to contribute to the full creative process from developing ideas to producing content
• Ideally, an understanding of third sector audiences.
• Ability to work under pressure and multitask across several creative projects.
• Creative thinker, articulate and persuasive and able to communicate operational initiatives and outcomes.
• Experience in designing brand content for web, desktop and mobile.

Essential: The Ideal Candidate Will:

• Have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience.
• Be a team player, willing to collaborate and get involved in all aspects of a social media campaign, from inception to post-production.
• Have a genuine interest in social media and the latest digital trends as well as a desire to help others through your work.
• Be self-motivated, driven and accountable, with an ability to navigate ambiguity.

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

Essential Skills Required:

• Idea generation
• Good time keeping and organisation skills
• High proficiency in Adobe Premier
• Story boarding
• Audio editing
• Skilled in camera operating
• Ability to produce video end-to-end

Preferred Skills Required:

• Skilled in Adobe After Effects, Photoshop and Illustrator
• Photography skills
• Animation skills a plus

Preferred experience:

• Substantial experience in a social video content producing role
• Experience in creating content for YouTube and the web
• We would also encourage exceptionally skilled graduates to apply

If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable for this opening – Remember to quote the reference number above!!

Deadline for applications is 28th October 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

We are looking for an energetic person to engage with communities to secure new partnerships with the local and national centres. The successful candidate will develop relationships with new and existing organisations to reach out to the wider community.

About Us:

Imran Khan Cancer Appeal (IKCA) is an established UK registered charity that has been operating for over 26 years. The objective of this trust is to generate funds for helping in the treatment of cancer in 3rd World countries. Our hospitals serve all segments of society without discrimination on the basis of race, religion, national origin, or sex, and treating patients without regard to the ability to pay. You would be joining our dedicated team to make a difference.

About You:

• You will be a credible, motivated self-starter who is able to take the lead in reaching out to the UK communities and Mosques.
• You would be strong team player with an ability to influence others using clear, candid communication.
• You will have a proven track record in developing and implementing strategies to secure successful new relationships and drive income growth.
• The successful candidate would be an educated person with the ability to build relationships with organisations and senior decision-makers.

You would be responsible for:

• Engaging communities and mosques.
• Develop a large volunteer base and run local hubs.
• Setup and develop website sections/resources to support community and volunteer development.
• Collate stories, and media to support wider marketing.
• Contact centres, communities and present IKCA to develop relationships.
• Run fundraising initiatives and small events.
• Run Ramadan campaign seasonal activities.
• The role will require some travelling, meetings and presentations. You will need a full driving license with your own car.

As part of your application, we would like you to submit a covering letter along with your CV online in the text box provided. Please include your motivations for applying for the role and how you feel your skills and experience is a good match.

Are you looking for your next IT career move? Needing a challenge beyond IT support tasks and looking to get more experience with projects?

We are looking for new talent to grow our small IT projects team. You’ll be experienced in supporting users in a Microsoft O365 and SharePoint environment and looking to enhance your hands-on skills with implementing automated solutions. We have bags of opportunities to grow our use of digital technologies, starting with some SharePoint projects but evolving across our different technology platforms. You’ll need to be able to discuss ideas and articulate solutions with our users,  developing their understanding of what’s possible. Working as part of the strategic Projects Team, you’ll support the delivery of IT and Digital projects that enable Brathay to meet its core objectives.

In this role you’ll complete a broad range of technical activities including providing development, support and guidance relating to agreed projects. It goes without saying you’ll need to work closely with our external IT support partners and Brathay colleagues to achieve successful outcomes too. To excel in this role, you’ll be:

• Highly competent at all things IT, with experience using, supporting and implementing IT and digital solutions especially those within a current Windows and Microsoft 365 environment (including SharePoint)
• Methodical, with good attention to detail, logical approach and can-do attitude.
• Experienced at working on a wide variety of projects in line with organisational priorities.
• Confident to engage with project team members, IT support partners and other Brathay staff to understand and articulate business requirements relating to these projects.

Role and Responsibilities

As part of our small IT projects team, you’ll be experienced in supporting users in a Microsoft O365 and SharePoint environment and looking to enhance your hands-on skills with implementing automated solutions. We have lots of opportunities to grow our use of digital technologies, starting with some SharePoint projects but evolving across our different technology platforms.

You’ll need to be able to discuss ideas and articulate solutions with our users, developing their understanding of what’s possible. Working as part of the strategic Projects Team, you’ll support the delivery of IT and Digital projects that enable Brathay to meet its core objectives. In this role you’ll complete a broad range of technical activities including providing development, support and guidance relating to agreed projects. It goes without saying you’ll need to work closely with our external IT support partners and Brathay colleagues to achieve successful outcomes too.

Key Tasks

Project Support

• Undertake IT and technical support tasks as required to deliver the IT and digital projects agreed as organisational priorities.
• Report to the Digital Officer on status of support and delivery activities, agreeing workload, timelines and priorities.
• Engage with project team members, IT support partners and other Brathay staff to understand business requirements relating to these projects.
• Ensure all activities are undertaken in line with Brathay security standards, demonstrate best practice and that any costs are identified and approved.
• Create project documentation, communication and support material as required. 
• Work with the Digital Officer to identify and implement support processes to ensure projects are migrated successfully into operational management.

Digital Capability

• Work closely with the Digital Officer to share experiences, expertise and to develop a portfolio of solutions for use both externally and internally to deliver our digital strategy.
• As part of the Capability Incubator team contribute to team meetings, departmental development plans and activities to support team initiatives.

Miscellaneous

In addition to the duties listed here, the post holder is required to perform other duties, which are assigned from time to time. However, such other duties will be reasonable in relation to the individual’s skills, abilities and grade.

Skills and Experience

Essential Skills

• Highly competent user of IT with experience using, supporting and implementing IT and digital solutions including those within a current Windows and Microsoft O365 environment (including SharePoint).
• Methodical, with good attention to detail and logical approach.
• Ability to communicate clearly both verbally and in writing and to produce quality documents.
• Problem-solving skills with proven ability in analysing, articulating and resolving problems proactively.
• Self-motivated, with the ability to work both on own initiative or as part of a team.
• Experience of working in customer-facing environment with the ability to engage with users and understand business requirements.
• Ability to work to agreed deadlines and to escalate issues pro-actively.

Desirable

• Exposure to, and knowledge of, IT and digital infrastructure within an enterprise environment.
• Experience of working across both the corporate and charity sector.
• Understanding of delivering IT and digital projects in an SME.

Education and Qualifications

Essential

• GCSE standard or equivalent in Maths and English
• Further education qualifications or equivalent work experience that demonstrates technical IT knowledge and skills particularly within a Windows/Microsoft environment
• Demonstrable competence and IT skills, particularly Outlook, Word, Excel and SharePoint, with ability to work within and champion cyber security

Desirable

• Commitment and track record of consistent personal development
• Understanding of GDPR regulation and experience of working within guidelines

Supporter Care Assistant
Harrogate, North Yorkshire

The Role

This is a newly created role and offers a great opportunity for someone who is passionate about delivering high quality customer care to develop and establish yourself as the first point of contact for all our supporters and donors who interact and support the charity.

Reporting to the Head of Fundraising, the Supporter Care Assistant will be responsible for a range of tasks including liaising and building relationships with the charity’s supporters and donors, updating the CRM database, which is key to all of our fundraising activity and working with colleagues within the Marketing and Fundraising Team to deliver communications to our target audiences.

Specifically, you will:

- Create accurate, timely and appropriate supporter communications. Working with the Marketing / CRM Teams to automate communications where this is possible and appropriate.

- Use the CRM system to run supplied data queries to deliver campaigns (e.g. using Mail Merge) to create and deliver supporter communications. This includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.

- Update supporter records to reflect changes in marketing permissions, personal details and the charity’s relationship with the supporter (e.g. Volunteer / Donor / Brand Ambassador etc).

- Work with colleagues to use database modules (e.g. Prospect Module / Volunteer module) to deliver communications that are relevant to the target audiences. 

- Help fulfil email supporter communications. This includes running data queries for a monthly e-news, cancellation communications and managing different email supporter journeys, for example.

- Monitor inbound emails to the charity, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. You will work alongside the Office Administrator, answering incoming telephone enquiries, responding if possible and/or forwarding on calls/messages to colleagues as appropriate. Accurately update the database to reflect each conversation to ensure we have up-to-date records.

About You

To be considered for this role, you will need:

- A degree or equivalent qualification in a relevant discipline or proven experience working in a similar role at a similar level.

- Customer service experience in a similar or related role (e.g. telephony / databases / office).

- To be up-to-date with the requirements of GDPR and confident in adhering to these requirements.

- A high level of computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.

- Excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.

- Previous experience of working with databases is preferable (e.g. Access or Raiser’s Edge).

About Us

Yorkshire Cancer Research is the largest independent cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. As such, we are now looking for a Supporter Care Assistant to support our Brand and Relationships team.

The Benefits
 

We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Harrogate train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Care Assistant, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player. To find out more about our values and how important they are to us, please visit our website.

Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research. Please read our privacy notice before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.

The Leeds United Foundation Fundraising

Partnership & Philanthropy Executive  - Full Time

Fundraising & Events Officer – up to 22 hrs per week.

The Leeds United Foundation is the official charity for Leeds United Football Club. The Foundation aims to use the power of sport to educate, motivate, inspire, and support people in a catchment area which is one of the most economically and socially diverse communities in the UK. As a major organisation in the region we are in an excellent position to make a difference to the people we serve.

We have an ambitious strategy and are rapidly expanding the services and support we offer to our beneficiaries in Leeds. Through over 25 distinct programmes we supported more than 20,000 individual beneficiaries last year.

In line with our growth, we are seeking two enthusiastic and experienced individuals to create and own a range of charitable income programmes.  A Partnership & Philanthropy Executive, a member of our Executive Team, to lead all aspects of corporate, legacy and partnership fundraising and to support them, and a Fundraising & Events Officer to drive our individual giving programmes.

This team will be responsible for driving the delivery and growth of our fundraising portfolio and play a role in developing other income streams. These are key positions for us and great opportunities to join our team, focusing primarily on owning and developing our plan, prospecting, stewardship of relationships at corporate and individual levels, delivery of fundraising goals and of course excellent record keeping. ​

This is a fantastic opportunity to bring your corporate and individual giving fundraising skills to our rapidly expanding Foundation. The positions of Partnership & Philanthropy Executive and Fundraising & Events Officer are key to our future success, developing our donor base and creating a clear donor stewardship programme for us at all levels.

In addition, you will create engaging fundraising asks, strong engagement processes and effective recruitment campaigns. 

We actively encourage people from structurally disadvantaged backgrounds and underrepresented groups to apply. This includes, but is not limited to, people from communities experiencing racial inequality, migrants, refugees, women, non-binary people, people who identify as LGBTQIA+ and/or people from a working-class background. ​

The successful candidates will demonstrate that they have the passion, experience and skills to own and drive our fundraising activities and contribute to the ongoing development of fundraising within the Leeds United Foundation. You will be able to prioritise a busy workload, with excellent attention to detail. ​

Applications should be made by emailing CV, covering letter detailing your experience in line with the areas of responsibility. Candidates shortlisted will be required to complete a supplementary application form.

Prevention & Engagement Worker - Choices

£22,183 - £24,491

40 hours per week

Fixed Term, 31st March 2023

Location North of County, North Yorkshire

Ref: INSJV676871

We are looking for an individual who is passionate about preventing domestic abuse to join us as a Prevention & Engagement Worker.

Our +Choice’s service works with perpetrators of domestic abuse through an evidence-based programme, designed to address abusive behaviour.

We are the only service of its kind in North Yorkshire, and you could be a part of it.

We are able to offer this new and exciting opportunity to deliver early intervention and identification workshops and awareness raising campaigns across North Yorkshire, helping people recognise the signs of a domestic abuse perpetrator.

This role will be based in the north of the County and can be located in our Scarborough, Richmond, Harrogate or York offices.

This role requires travel and so you must have access to a car for work purposes and hold a full current UK driving licence. Hybrid working arrangements are on offer for this role, meaning a mix of office and home working will be considered for the successful applicant.

The role is subject to Enhanced DBS and Police Vetting.

For an informal chat about the role, please contact Laura Buchan

Foundation’s core values are: People, Passion, Collaboration and Integrity.

Closing date Sunday 14th November 2021

Interview date 6th December 2021

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

Here at Charity Horizons we are delighted to be partnering with a National Education Charity whose primary aim is to advance the education of young people in mathematics. They do this by working with hundreds of volunteers across the UK to organise maths competitions promoting problem solving and teamwork and other mathematical enrichment activities. As a charity they are just about to embark on an exciting new period of strategic growth and are looking for talented, committed, ambitious and innovative individuals to help them on their journey, could this be you? 

In your role as Events and Communications Executive you will be at the centre of a small department that is responsible for the delivery of the trusts maths Challenges and Olympiads. Every year these events engage thousands of students and schools across the UK and overseas. You will work closely with volunteers and supporters providing excellent stewardship and communications. 

The main duties of the role will be to produce and deliver communications, across multiple channels, for all Challenges and Olympiads which will include residential camps, overseas competitions and associated events. You will ensure the smooth running of events and be responsible for managing relationships with key volunteers as well as designing, collecting, and collating feedback. Throughout your work you will ensure excellent supporter care is delivered at all times by a variety of channels to include telephone, email, social media and the website. 

To be considered for this role you should come to us with previous events experience as well as experience in delivering marketing and communications plans using multiple platforms and channels. You should have excellent communication skills and possess the ability to communicate with people at all levels including volunteer committees, supporters and managers. The ability to analyse working processes and seek to drive improvement organisational is essential, as are exemplary time management and organisational skills. The role will be a blend of home working and office based in Leeds. 

This really is a hugely exciting opportunity to join an ambitious, supportive and innovative team at a hugely exciting time in the charity’s development. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. 

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.