Marketing officer jobs in Milton keynes
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If you have experience planning, creating and delivering email marketing campaigns and understand the importance of impact and purpose, this is a role where your work will be seen and valued.
As an Email Marketing Officer, you will shape how thousands of people connect with vital information, fundraising appeals and services through timely, accessible and relevant email communications. This is a practical, hands-on role for an Email Marketing Officer who enjoys collaboration, testing ideas and improving results through insight and learning.
You will join the Motor Neurone Disease Association, supporting people with motor neurone disease (MND) through effective digital engagement. As part of the Digital Engagement team, the Email Marketing Officer will help ensure email remains a trusted, engaging and consistent channel across the MND Association.
Key Responsibilities
- Plan and deliver targeted email campaigns with teams across the MND Association
- Manage day-to-day use of the email marketing platform, ensuring accurate and timely delivery
- Write, design and build emails that follow brand, tone of voice and best practice
- Support automated email journeys and stewardship communications
- Work with data colleagues to use audience data responsibly and in line with GDPR
- Analyse performance and produce clear reports with practical recommendations
- Test subject lines, content and send times to improve engagement
- Ensure all emails meet accessibility standards and work well across devices
About You
- Experience planning and delivering email marketing campaigns using an email service provider
- Strong knowledge of email marketing principles including segmentation, A/B testing, deliverability and GDPR
- Clear digital copywriting and editing skills with good attention to detail
- Confidence using data to evaluate performance and improve outcomes
- Understanding of digital accessibility in email content and design
- Ability to manage multiple campaigns and priorities
- Experience using design tools or working closely with designers
- Awareness of current email marketing trends and platform developments
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Little Village makes a big difference to families with babies and young children living in poverty across London. Via its network of baby banks and partners such as Family Hubs, community organisations and all of London’s maternity units, the charity passes on pre-loved goods from one family to another – clothes, toys and equipment – so that many more children have the essential things they need to thrive.
Families are supported through welcoming hubs or home deliveries, and connected into a wider network of support in community settings, while Little Village also raises its voice to highlight the realities of child poverty.
Little Village is entering an exciting new phase as it approaches its 10-year milestone and prepares to launch its next strategy. QuarterFive are partneruing with Little Villag to find a Director of Fundraising, Marketing & Communications to play a central role in shaping its future – leading how the organisation grows income, strengthens its brand and amplifies its voice. Sitting on the Senior Leadership Team, you will lead a newly integrated fundraising, marketing and communications department, driving a cohesive, high-performing function and building on strong foundations to deliver a more strategic, scalable and insight-led approach.
With an income base with high potential for growth and particular strength in high-value fundraising, there is significant opportunity to grow and diversify income further, while also increasing visibility and influence at a time when public awareness of child poverty is rising.
We are looking for a strategic and hands-on leader with a track record in delivering income growth. You will be motivated by impact and excited to help drive Little Village’s next phase, strengthening long-term income and increasing its influence.
This role is home-based with regular travel to Little Village hubs across London. Core hours: 09:30-15:00. Weekly or fortnightly team and SLT meetings in London plus other meetings as needed.
As Director of Fundraising, Marketing & Communications, you will:
- Lead and deliver an integrated fundraising, marketing and communications strategy aligned to organisational priorities
- Set and achieve ambitious income targets across multiple streams, including high-value philanthropy and partnerships
- Develop a more structured, data-informed approach to fundraising, including pipelines, forecasting and performance management
- Oversee brand and communications, ensuring a clear, compelling and consistent narrative
- Build and steward relationships with major donors, partners and senior stakeholders
- Act as a senior ambassador, raising Little Village’s profile and influence
- Lead and develop a high-performing, collaborative team
Essential skills and experience:
- A strong track record of developing and delivering successful multi-stream fundraising strategies, weighted towards high value income streams including major donors, corporates, and trusts and foundations
- Proven success in securing significant and multi-year funding
- Experience leading and developing high-performing teams
- Exposure to or interest in mass fundraising
- Strong financial, forecasting and pipeline management skills
- Expertise in working with senior stakeholders/volunteers, ideally including reporting to Committees and Trustee boards
- A successful track record of involvement in launching, managing, and evaluating campaigns
- Strong understanding of brand management, digital engagement, and integrated campaigns across multiple channels
- Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics
- A data-informed approach, with experience using insight and systems to drive performance
- Excellent influencing, relationship-building and storytelling skills
Desirable:
- Experience leading an integrated fundraising and communications function within a frontline charity
- Experience of using Beacon CRM
- Lived or personal experience of the issues faced by the families Little Village supports
Diversity and Inclusion:
Little Village operates in London, one of the most diverse cities in the world. The charity are working towards a goal where their team fully reflects that diversity and difference in lived experiences and strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, people with lived experience of poverty either personally or through family, experience of the care system, non-graduates and first-in-family graduates. As part of their commitment to fairer recruitment, all applications will be assessed without names and any protected characteristics.
As part of our commitment to increasing representation of people from Black, Asian and Minority Ethnic backgrounds, we are piloting a Guaranteed Interview Scheme (GIS) for this role, as a new approach to make our recruitment more equitable. If you identify as Black, Asian or other Minority Ethnic backgrounds and meet the essential criteria for the role, you can choose to opt in to the GIS. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/ assessment. See the applicant pack for further details.
Employee benefits include:
- 25 days per year annual leave plus bank holidays (pro rata for those working fewer than 35 hours per week)
- Team members are usually given time off between Christmas and New Year, which doesn’t come off your allowance
- Pension contributions matched by 3%
- A period of sick leave at full pay regardless of length of service
- Enhanced family friendly policies including Maternity, Paternity, Shared Parental Leave and Adoption pay, with a Fertility Policy designed to support employees during fertility investigations and treatment
- Death in Service benefit (x3 annual salary)
- Employee Assistance Programme
- Rewards Gateway and Tickets for Good
To apply, please upload your CV, making sure it reflects the essential skills and experience within the person specification. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
First round interviews (online): Thursday 21st May
Second round interviews (in-person): w/c 1st June
To bring about change for children and families through the power of sharing, reusing and connecting
