Marketing volunteer volunteer roles in London

We are seeking trustees with the following skills, to help us end poverty for older people across the UK:
fundraising
brand / marketing / engagement
business development / transformation / innovation / technology.

What will you be doing?

You would be joining a strong, experienced Board who are working together with our dedicated charity staff to tackle poverty in later life.

As we head into 2026, the final year of our current strategy period, we will continue to build on the strong foundations we've established, with the expectation that a new strategy will be approved at our September 2026 Board meeting. 

As well as being Board members, trustees generally serve on at least one of our Board committees.

What are we looking for?

We are seeking trustees who are concerned about the growing impact of poverty in later life on our society, and can bring us any of the following skills : finance, fundraising, brand / marketing / engagement, business development / transformation / innovation / technology. 

We particularly encourage applications from people who have backgrounds, characteristics or perspectives that align with the priority groups we have identified (please see pack).

What difference will you make?

Like all charities, we are run by a Board of Trustees that sets our overall direction. Our trustees also provide detailed oversight of our fundraising, finance, risk, investments, governance, impact services and policy work through Board committees. 

We need your help creating compelling digital assets and engaging resources.

Description

Numberfit is a social enterprise that works to make Maths learning fun and engaging for children across all age groups. We are looking to grow our reach, and with this our team.

You will be working alongside a small team including our founder and operations team, creating compelling digital assets and resources, including: 

- teaching resources

- teaching equipment

- social media content

- stories and much more

What are we looking for? 

We are looking for a person passionate about children's education who:

• Has graphic design/illustration experience

• Is a visually creative individual with a passion for design

• Can provide ideas

• Has the ability to quickly understand our needs

• Can ask key questions to enable us to clarify requirements

The volunteer should also have/be:

• Value accuracy and attention to detail 

• Open to feedback

What difference will you make? 

Your input will shape how we communicate our creativity and the assets children will engage with.

With your help we’ll be able to continue raising the profile of mathematics, enjoyable learning and children's wellbeing.

What’s in it for you?

You would become part of our small, friendly team and you have the opportunity to use your time to make a real difference to the organisation’s ability to provide and deliver enjoyable maths sessions and materials for children across all age groups.

What skills should you have? 

• Graphic design
   

What skills will you gain?

• Teamwork
• Design

Requirements:

• Relevant qualification / training/ experience

• Own computer or secure access to one

• At least 3 hours a week + for a minimum period of 3 months

We are looking for an enthusiastic events assistant to join the team in our exciting new community space! Plateful Cafe is a recently established charity that seeks to help refugees in the surrounding area into employment within the food and hospitality sector. 

We have opened a community cafe selling delicious Middle Eastern food! Our cafe is staffed by people with refugee status and experiences of forced migration who are being trained to work the food industry, as well as dedicated volunteers like you. We will be running regular community events and fundraisers for which we need a team of events assistants to help plan and run. 

If you are passionate about being part of a community that celebrates a diversity of cultures and delicious food, this is your opportunity to make a difference and join us on our exciting journey with Plateful Cafe.

The role:

- Help organise monthly community dinners featuring three course meals from around the globe to enable the charity to engage with and attract donors.

- Help with running the dinner on the daywith tasks including welcoming the guests, serving food and drinks, take payments, setting up and clearing, etc.

- In a team plan and organise other events and fundraisers throughout the year, for example refugee week.

- Work with the marketing volunteers, providing details of upcoming events for promotion; take pictures and quotes at the event.

Skills & Requirements:

• Prior experience of events planning and organisation
• A passion and keenness to engage in community-based work to support refugees and serve the local community
• Good organisation skills including: effective time management, punctuality and delegation of tasks.
• A flexible and proactive attitude to working
• Good responsiveness to emails/ text/ whatsapp
• Practical skills to help prepare and set-up the café for events
• Able to work well in a team and communicate effectively with the rest of the staff and visitors of the cafe
•  A willingness to learn new skills

Desirable but not required:

• Prior experience working with refugees, people seeking asylum or other vulnerable groups
• Prior experience of involvement in charity fundraising events

Monthly community dinner times: 10-1pm (cooking); Afternoon: 1-5pm (preparing the hall); Evening: 6-10pm (running the dinner).

Travel costs reimbursed & free dinner.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Become a Trustee of Young Citizens and help light the spark of active citizenship for children and young people 

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Trustee. 

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and the National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year. 

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education. 

Role Snapshot 

• Shape Young Citizens’ strategic direction and monitor performance 
• Ensure compliance with charity law and our governing document 
• Safeguard the charity’s values, reputation, and financial integrity 
• Oversee effective use of resources and long-term sustainability 
• Support and advise the CEO, ensuring delivery against agreed objectives 
• Act as an ambassador, promoting Young Citizens and building relationships with partners, funders, and supporters 

Why join as a Young Citizens Trustee? 

Being a Young Citizens trustee is a strategic and deeply rewarding opportunity. You will: 

• Help steer a national charity at a pivotal moment for citizenship education and democracy 
• Collaborate with fellow trustees bringing expertise in education, law, finance, communications, governance, and public affairs 
• See our impact first-hand by attending key events such as programme launches and the National Finals of our competitions 
• Support a small but highly skilled staff team (around 13 colleagues across the UK) and a network of 1500+ professional volunteers 
• Contribute to decisions on resource investment, digital development, programme growth, and deepening impact 

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society. 

What We Are Looking For 

We’re seeking two trustees who can help Young Citizens expand our reach, influence, and financial resilience. You don’t need prior trustee experience, we provide a full induction, safeguarding training, and ongoing support.

We’re especially interested in those with expertise in one or more of the following areas: 

• Citizenship teaching or school leadership – understanding how schools work and how to embed civic learning and active citizenship across the curriculum. 
• Marketing, communications and influencing – building brands, running campaigns, shifting perceptions and engaging educators, young people and supporters. 
• Business growth, strategic partnerships and business development – scaling organisations, securing strategic partnerships and growing mission-aligned income streams. 
• Digital transformation or innovation – using digital tools, products or platforms to grow impact. 
• Fundraising and income generation – philanthropy, trusts and foundations, corporate fundraising or individual giving. 

We continue to welcome applications from those experienced in leadership, public service, law, finance, policy or youth engagement.

If you’re ready to help steer a national charity at a pivotal moment for citizenship education, influence strategy and strengthen UK democracy through education, we’d love to hear from you!

Role Requirements 

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year at our St Paul's office (usually weekday evenings), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance.

To learn more about the role and the application process, please refer to the job pack for full details. 

Harrow Cycle Hub is a registered charity established in 2021 with the aim of encouraging more people to cycle in Harrow.

Our chair is stepping down after five years of developing the Hub and getting it to a position where we have a part time manager for our Wheels for All programme and 55 volunteers doing amazing things in the world of cycling.

With our move to a permanent site at Kenton Rec in March, we shall be able to offer more services and help more people in Harrow to cycle.

If you care about cycling in Harrow and want to make a difference this could be the volunteer role for you.

Essential Qualities of Harrow Cycle Hub’s Chair

• Commitment to the vision and mission of Harrow Cycle Hub, with a passion for cycling and the drive to make things happen

• Experience of managing staff and motivating volunteers

• Experience of being a trustee; you do not need to have been a Chair before

• An inclusive leadership style: able to inspire and support everyone to contribute

• The ability to listen and engage effectively. You can encourage challenge and debate, whilst fostering teamwork

• Ability and willingness to champion the Hub’s work

• A strong personal commitment to equity, diversity and inclusion 

• Responsiveness – the Chair may need to take decisions and give advice at short notice.

Desirable Qualities

• Skills and experience in other relevant areas e.g. general management and strategic 

planning; organisation development; HR and volunteering; marketing; fundraising; cycling and cycle maintenance; equity, diversity and inclusion; voluntary sector management

• Resident or working in Harrow

Duties of the Chair

• To provide strategic leadership for the achievement of the Charity’s Vision

• To ensure the board upholds high standards of governance, transparency, and  compliance with the charity's constitution and relevant legislation

• To review board composition and ensure timely trustee recruitment and development

• To work in partnership with staff and volunteers, providing support, encouragement and constructive challenge to ensure objectives are met; be available for consultation by key personnel

• To oversee key plans like the budget, business plan and risk management, ensuring that the charity has the right resources to meet its objectives

• To promote the Hub’s work, leveraging personal and professional contacts, building on strong relationships already established, negotiating with key partners

Would you like to make a positive impact on your community and make a real difference to people's lives?

By joining Citizens Advice Enfield as a Trustee you can take an active part in board meetings to assist in setting policy and strategy direction, set targets and evaluate our performance.  You could work on specific projects with other trustees or staff members to further strategic objectives and learn about the range of issues that affect our clients such as benefits, debt, employment and housing.  You would need to attend 5 board meetings per year.

You will need:

• professional skills - expertise in areas such as finance, legal, HR, IT, marketing or fundraising
• strategic and leadership skills, lived experience and community knowledge.
• excellent verbal and written communication skills and good IT skills (Microsoft Office suite)
• to be friendly and approachable and non-judgmental, respecting views, values and cultures that are different to your own
• to be willing to undertake training.

We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.

The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.

Key Tasks and Objectives

• Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
• On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
• Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
• Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
• Support the content team in creating SEO-optimised articles and pages.
• Provide monthly reports on SEO performance and suggest improvements.
• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

Key Skills or Qualifications

• Excellent understanding of SEO principles and search engine algorithms.
• Proven experience in conducting SEO audits, strategy development, and implementation.
• Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
• Previous experience in digital marketing, content strategy, or technical SEO.
• Ability to perform keyword research and competitor analysis.
• Familiarity with HTML, CSS, and content management systems (ideally Django framework).
• Strong analytical skills and attention to detail.
• Excellent written communication and reporting skills.
• Evidence of organisational skills, with good attention to detail.
• The ability to work independently, turning recommendations into action without needing constant oversight.
• A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
• Passion for creating inclusive and accessible digital spaces.
• Highly organised, self-motivated, and able to work independently.
• Enthusiastic about supporting a small charity.
• Willing to learn, adapt, and collaborate with a supportive team.

Desirable Experience

• Experience of Google Ads for nonprofits.
• Experience of using Django framework websites.
• Familiarity with accessibility best practices and inclusive web design.
• Experience working with or volunteering for nonprofit / charitable organisations.
• Demonstrable IT skills, particularly Google Drive and Microsoft.
• Good research and information management skills.
• An understanding of the charity sector and/or fundraising.

Key Benefits

• Volunteer as part of a forward-thinking, supportive team.
• Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
• At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
• Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
• Building your network and forming connections with like-minded people and organisations.
• Enhance your CV and gain skills that are transferable to a variety of career paths.
• Receive training and ongoing support from our team.
• Experience the personal satisfaction and fulfilment that comes from helping others.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Tell Our Story. Create the Buzz. Change Men’s Lives.

Who We Are

MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We support men on their journeys of mental wellbeing and self-improvement through workshops, creative programmes, and community-building activities. 

We are building a movement of resilience, dignity, and brotherhood. To amplify our voice and raise awareness, we need a passionate Communications Manager to help us tell our story.

The Role of Communications Manager

As our Volunteer Communications Manager, you will:

• Craft and share our story across platforms, building a strong, inspiring narrative.

• Create a real buzz around our start-up charity, ensuring our mission reaches communities nationwide.

• Raise awareness of men’s mental wellbeing and self-improvement through campaigns, press releases, and social media.

• Develop and manage communication strategies, ensuring consistency and resonance in every message.

• Collaborate with volunteers and programme leads to showcase impact and celebrate success.

This is a volunteer role, but your words and creativity will be the spark that ignites a movement.

Who We’re Looking For

We welcome applications from communicators of all backgrounds who share our passion for men’s mental wellbeing. Experience in PR, marketing, social media, or journalism is valuable, but what matters most is your ability to inspire, connect, and amplify our mission.

Why Join Us

• Be part of a pioneering charity at its foundation stage.

• Shape the public voice of a national movement.

• See your work directly empower men and communities.

• Collaborate with passionate volunteers united by vision and brotherhood.

How to Apply

If you’re ready to tell our story and help build MINDSET Charity’s future, we’d love to hear from you.

This is more than communications. It’s about giving voice to a movement, raising awareness, and changing lives. Join us, and let’s build MINDSET together.

Be a catalyst for change. Champion mental wellness and positive masculinity for the next generation—share our story, open doors, create impact.

About Future Men

Future Men is a specialist charity working towards a better future for every boy, every man, and everyone. Since 1988, we've supported disadvantaged and marginalised young males at critical life transitions—school exclusion, antisocial behaviour, or first-time fatherhood. Our work builds emotional resilience, strengthens relationships, and helps boys and men to navigate key life transitions. We offer:

• School programmes improving behaviour, emotional regulation, and achievement
• Community mentoring keeping young men safe and connected
• Fatherhood support giving fathers tools to actively engage in their children's lives
• Advocacy influencing policy on fatherhood and masculinity

Rooted in an understanding of positive masculinities, we empower boys and men to thrive—not just survive—so they can contribute confidently and positively to their families, communities, and wider society. 

The Opportunity

Be a voice for change. As a Volunteer Ambassador, you'll help us reach new people, open doors, and champion a cause that's transforming lives across London.

This is a flexible, remote role that fits around your schedule—perfect if you're passionate about mental health, youth development, or building stronger communities.

What You'll Do

Connect & Introduce (the most powerful thing you can do)

• Make warm introductions to potential partners, funders, or supporters in your network
• Help us connect with corporates, foundations, and local organisations—especially in Southwark & Lambeth

Amplify Our Message

• Share Future Men's work on social media (LinkedIn, etc.) and in your professional circles
• Be a spokesperson: Share Future Men's message at various events, like community gatherings, school assemblies, or corporate meetings. This could involve giving short talks or presentations about our work.
• Use your voice (social media, events, conversations) to normalise discussions around mental wellness, integrity, and healthy relationships

Open Doors to Support

• Identify sponsorship opportunities or pro bono support (legal, marketing, HR, communications)
• Connect us with grant makers, volunteers, or in-kind resources

Share Your Insights

• Give us feedback on how Future Men is perceived and where we can strengthen our impact
• Provide feedback on community needs, challenges, and ideas to help us refine our approach

Essential Skills & Experience

• Strong personal or professional networks (especially in business, corporate, or community sectors)
• Excellent communication and interpersonal skills
• Comfortable making introductions and representing the organisation
• Commitment to our mission: positive masculinity, mental wellness, and mentorship
• Ability to commit 5 hours per month for at least 12 months

Desirable Skills & Experience

• Experience in fundraising, business development, or partnership building
• Knowledge of the charity sector or social issues affecting boys and men
• Experience using LinkedIn or other social media for advocacy

What We Offer

Training & Support

• Comprehensive induction and orientation session
• Welcome pack with key messages, brand guidelines, and social media assets
• Designated point of contact for ongoing support
• Regular check-ins and connection with the team

Other Benefits

• Reimbursement of reasonable out-of-pocket expenses (e.g., travel)
• A chance to make a tangible difference in boys' and men's lives
• Connection to a supportive, mission-driven team
• Flexibility to contribute in ways that suit your strengths and schedule

Safeguarding

Future Men is committed to safeguarding and promoting the welfare of children and vulnerable adults. All volunteers are expected to share this commitment and adhere to our safeguarding policies. A basic DBS check may be required depending on the nature of your ambassador activities.

Important Information

• This is a voluntary, unpaid position
• Notice period: one month by either party
• You will be expected to maintain confidentiality regarding any sensitive information
• All ambassadors must adhere to Nolan's Seven Principles of Public Life

We are seeking four new Trustees to join our engaged and dedicated Board.
Organisation: Age UK Kensington & Chelsea (AUKC)
Location: Hybrid; meetings in North Kensington
Remuneration: Voluntary (reasonable expenses reimbursed)
Closing date: Monday 5th January 2026

Age UK Kensington & Chelsea is a £2.89m, community-rooted charity helping older people be heard, stay independent, and thrive. Our 80-strong team delivers advice, activities and practical support that tackle loneliness, improve wellbeing and make daily life easier—from social clubs to social prescribing and specialist dementia support.

We’re a proud NHS partner: My Care, My Way now has 28 Health & Social Prescribing Coordinators supporting 7,000+ patients, reducing hospital admissions and boosting independence. Every GP practice in K&C is on board, and we’ve just secured a new three-year contract worth 4.1 million. We’re investing in fundraising for long-term sustainability and exploring innovative ways to help older people thrive.

This is an exciting time to join our Board as we shape our next three-year strategy. We want a Board that reflects our borough’s diversity and we welcome local residents, LGBTQIA+ people, disabled people and people from ethnic minority backgrounds.

Following a skills audit, we’re especially keen on hearing from people with skills in finance, fundraising, marketing/communications, and business development & service delivery. Above all, we’re looking for strategic, values-led champions who will support and challenge our leadership—and share our commitment to older people in Kensington & Chelsea.

If you would like to have a call with our CEO or Chair, please contact us via phone or email

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).

Main Responsibilities

To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.  

Tasks:

· Answer any queries from both professionals and service users that come through to the Mind Within inbox.

· Triage clients for the service through an onboarding process.  

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.

· Support the Mind Within Counselling team to promote the service to the local community.

· Liaise with our digital marketing lead to ensure the service is being promoted on social media.

· A willingness to undertake training courses.

· Uphold HFEH Mind values and behaviours.

General Responsibilities :

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. 

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. 

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.

Essential:

· An interest in supporting those with mental health needs to access Mind Within Counselling.

· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.

· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.

· Excellent organisational skills, with the ability to follow administrative procedures.

· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.

· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.

Desirable:

· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).

· Previous involvement with local community groups/networks/feedback groups.

· Awareness of the cultural barriers that may exist to seeking mental health support.

· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.

Time commitment and expenses:

· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.

· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.   

· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .

· Reasonable travel expenses will be reimbursed.
 

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

Volunteer Graphic Designer

Help Us Rebrand Hope and Opportunity

Unlock YOUR Potential is a small, passionate charitiable organisation, supporting adults from low-income backgrounds to transform their lives. Through programmes in Employability, Personal Development, Life Skills, Mentoring, and Wellbeing, we empower people to unlock their potential and build brighter futures.

We’re looking for a Volunteer Graphic Designer to help us reimagine our visual identity — starting with a refreshed logo that retains our signature vibrant orange and arrow symbol of progress.

What You’ll Do:

• Collaborate with our team to rebrand our logo while preserving its emotional resonance.

• Develop visual assets that reflect our values of empowerment, inclusivity, and social mobility.

• Help shape the look and feel of our charity across digital and print platforms.

What You’ll Bring:

• Experience in graphic design and branding.

• A passion for social impact and storytelling through design.

• Sensitivity to tone, dignity, and the lived experiences of our beneficiaries.

Why Join Us?

• Be part of a movement that uplifts adults through practical support and emotional dignity.

• Use your creative skills to make a lasting difference.

• Collaborate with a warm, committed team building something beautiful from the ground up.

Ready to help us unlock potential through design?

• GET INVOLVED
• VOLUNTEER
• HELP CHANGE LIVES

Unlock YOUR Potential

BREAKING BARRIERS I UNLOCKING POTENTIAL