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Media Relation Manager Jobs in Home Based

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Top job
Cats Protection, Hybrid at Chelwood Gate & Homeworking (On-site)
£25000.00-£30000.00 per year
Supporter Care Advisor
Posted 2 days ago
Top job
Diocese of Southwell & Nottingham, Southwell (Hybrid)
£350 per day minimum, dependent upon experience
The Diocese of Southwell & Nottingham is recruiting for an Independent Chair of our Diocesan Safeguarding Advisory Panel (DSAP).
Posted 1 day ago
Top job
Kids, Remote
£70,000 per year
Looking for a skilled and passionate change maker to join an incredible forward-thinking charity
Posted 4 days ago
Top job
The Children's Trust, KT20, Tadworth (On-site)
£23,400 per annum pro rata - £12 per hour
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working weekday evenings.
Posted 1 day ago
Carers Trust, Glasgow (Hybrid)
£45,000 - £52,000 per year
This is a new role linked to the development of a new major programme operating in England, Scotland, and Wales.
Posted 1 week ago
Closing in 2 days
Ada, National College for Digital Skills, Manchester (On-site)
£28,000 - £31,000 per year
Our new Finance and HR Office will work cross-functionally to provide administrative and transactional support to the People & Finance teams
Posted 6 days ago Quick Apply
Closing in 4 days
PEER POWER YOUTH, London (Hybrid)
£40,429.70 for 32 hours per week, based on a full time salary of £44,220
Posted 3 weeks ago
King's Arms Project, Bedford, Bedford (Hybrid)
£26,000 - £30,000 per year dependant on experience
Posted 4 days ago
Page 5 of 9
Hybrid at Chelwood Gate & Homeworking (On-site) 2699.08 miles
£25000.00-£30000.00 per year
Temporary
Job description

We currently have an exciting opportunity for a customer focused individual to join our team as a Supporter Care Advisor. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at our National Cat Centre. In return you will receive a salary of up to £26,796 per annum plus excellent benefits.

This role is on a hybrid basis, meaning a mix of working from home and at Cats Protection's National Cat Centre in Chelwood Gate, East Sussex.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.

Responsibilities of our Supporter Care Advisor:

As our Supporter Care Advisor you will provide a first-class level of customer care to current and potential supporters to secure financial and non-financial support, nurture relationships and increase levels of engagement, ensuring supporters feel valued and a key part of our work. You will be the first point of contact for fundraising enquiries and direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), helping to build loyal, committed relationships with supporters.

What we’re looking for in our Supporter Care Advisor:

- Experience working within a supporter relations or customer care environment

- A keen desire to provide excellent supporter/customer care

- Experience handling complex complaints and queries

- Hardworking team player but also able to work independently off own initiative

- Engaging and professional phone manner, excellent listening skills to build rapport and empathise

- Good organisational skills and attention to detail

What we can offer you:

  • salary of up to £26,796 per annum plus excellent benefits
  • generous annual leave entitlement
  • life assurance scheme
  • range of health benefits including private healthcare
  • Employee Assistance Programme
  • and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 29th May 2024

Virtual interview date: w/c 10th June 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Posted by
Cats Protection View profile Company size Size: 501 - 1000
Posted on: 16 May 2024
Closing date: 30 May 2024 at 23:59
Job ref: MIG509
Tags: Advice, Information