Member services manager jobs
Engagement Officer (Midlands & West)
We are looking for an Engagement Officer to work with members of the UK fire services community in an inhouse, face to face fundraising capacity. This role covers a region reaching from Severn Park in Avonmouth (Bristol), to Staffordshire and across the Midlands and part of Wales.
The successful candidate will ideally be located around the Birmingham area, or within the Mid / West of England, to enable frequent travel across the region to visit stations and training centres regularly.
Hours: 30 hours per month (equivalent of 6.92 hours per week)
Salary: £5,242.76 per year
Flexible working pattern to allow for planning visits (some evening or weekends required)
This role is homebased with regular travel.
About Us
We’re the UK fire family’s charity, providing timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges to adapt to conditions, injuries and illness and to transition to life after service.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an Engagement Officer who can inspire the Fire and Rescue communities to support Fire Fighters charity and the work it carries out.
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community, you'll work collaboratively with our national team of fundraisers and to help secure much-needed income for the Charity.
You will provide talks to new recruits, making them aware of the services the charity provides for them as new service users, and encourage signups to individual giving schemes. You will work with your team to maximise recruitment, re-engagement and retention of individual supporters.
With a flexible approach, you will be responsible for planning and scheduling your visits to stations, managing and maintaining personal data and recording outcomes on our Customer Relations Management (CRM) software.
You will need to be able to travel across the region, which includes: Severn Park in Avonmouth (Bristol), Staffordshire and across the Midlands and parts of Wales.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an experienced fundraiser to join our team. You’ll need excellent communication skills, with the ability to communicate to a wide range of audiences, with the ability to deliver PowerPoint Presentations in a confident, and clear manner.
You'll need good organisational skills with the ability to prioritise workload, and work without close supervision. You'll also need to be competent on standard Microsoft packages, have efficient time management skills and a proficient use of social media and apps.
This role requires you to be able to travel and occasionally stay away overnight.
A good knowledge of the UK Fire and Rescue Service community is beneficial, and knowledge of legal requirements relating to Fundraising and Data Protection and Information Security principles is required.
Why Join Us?
At Fire Fighters Charity, we value diversity, equity, and inclusion. You’ll be part of a supportive team dedicated to making a real impact.
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, cultures and experiences. If you require any adjustments during the recruitment process, please let us know - we’re here to support you.
How to apply
Please apply via our online portal.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
Closing Date: 26 January 9am 2026
Be part of something new! Be a voice! Build change!
We are recruiting for motivated, values-driven advocates to join a new, innovative community gender-based abuse support service in Southwark. This is not a traditional role. You will support people of all genders and help shape a service built around prevention, creativity, and community voice.
The Role
You will work directly with people in community settings, carrying out risk and needs assessments, creating safety plans and using trauma-informed and coaching approaches. You’ll be part of a fast-paced, dynamic team working in new and flexible ways.
About You
We’re looking for people who are:
• Confident, reliable, and proactive
• Creative, solutions focused and adaptable
• Passionate about prevention and community-led work
• Strong at building trust and relationships
Experience in VAWG (violence against women and girls), domestic abuse, sexual violence or safeguarding is helpful, but your mindset, values and reliability matter most. We will provide full training, induction and support.
If you want purpose, challenge, and the chance to help build something new, this role is for you.
How to apply
If you are interested in applying, please:
1 – Download a copy of our standard application form
2 – Return a completed copy.
3 – Include a covering letter up to 2 pages long, explaining how you meet the Person Specification for the role. The job description and person specification is available online
Deadline for applications is midnight, Sunday 11th January 2026.
Interviews will be held on 20th and 21st January 2026. Shortlisted candidates will be asked to complete a short written test on the day of interview.
Bede works with children and adults at risk of harm, and we have Safer Recruitment policies and procedures in place to ensure that they are protected from abuse. These roles are subject to an enhanced DBS check.
IDVA, Southwark, SE London
Salary: £28,860 FTE, review pending and rising with experience
Location: Southwark
Hours: 35hrs/week. Jobholders work with colleagues to cover core service hours of 8:00 am to 6:00pm, Monday to Friday.
The client requests no contact from agencies or media sales.
Details:
Salary: £50,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, our expectation is that you will come to London 1 day each week for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below.
Closing date for applications: Midnight on Sunday 11 January 2026.
Interview dates: We expect to hold interviews over Teams on Monday 19 to Wednesday 21 January 2026.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
At Hospice UK, we believe data can help ensure that hospice care is available to all, for now and forever. This is an exciting time to join us. In this role, you’ll be able to shape how we collect, connect and use insight across our charity and the wider hospice community, so decisions are smarter, services are fairer, and our impact is clear.
You’ll be our leading technical voice for data, shaping and delivering our Data Strategy, guiding colleagues, and ensuring modern, effective ways of working with data. You’ll work with internal systems and sector datasets (plus third‑party sources like population data) to build the reporting that helps hospices compare services, reach underserved communities, and make better decisions.
We’ve recently invested in modern Microsoft data tools and updated our key systems to provide the foundations for the future. This is a chance to define how we use data for the long term, from engineering robust pipelines to creating the dashboards leaders rely on every day.
In the short term, your focus will be:
- Overseeing the introduction of a new member data collection portal being developed by a third-party organisation.
- Developing, deploying and improving our internal performance reporting and hospice sector reporting using Power BI and related Microsoft tools.
You’ll be passionate about data and using it to improve decision making and operational processes. You’ll be able to engage with colleagues at all levels to understand their needs, champion good data management and reporting practices, and provide technical advice and guidance.
You’ll join a high performing ICT and Data team of 8 colleagues.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).
How to apply:
To apply for this role, please send us the following documents by midnight on Sunday 11 January 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Sunday 11 January 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Marketing Manager to join our Marketing team.
Title: Senior Marketing Manager
Salary: £49,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
The Senior Marketing Manager is an integral role to ensuring we are reaching our audiences effectively. You will develop and implement marketing strategies for Anthony Nolan’s marketing campaigns and audience approaches, and support our fundraising, register development and patient services colleagues in delivering their campaigns with your team.
You will be responsible for developing and utilising insight to grow awareness in these audiences, driving brand uplift to encourage future action and loyalty. You will lead your team of audience specialist marketing managers in driving successful marketing campaigns and activity, leading on key audience journeys, and providing marketing advice and practical support to other teams across the organisation. You will work closely with and support the Head of Marketing & Brand to deliver against key marketing and organisational objectives.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked at the bottom of the description on our website, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
Job Purpose:
- Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
- Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
- Ensure all development projects have well considered user interfaces and provide an optimal user experience.
- Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.
The successful candidate must have:
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Experience of managing web development projects
- Experience of working with internal clients and diverse teams
- Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
- A comprehensive knowledge of CMSs, preferably WordPress
- Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
- Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
- In-depth understanding of UX and UI in the context of web design
- Knowledge and understanding of implementing technical SEO
- Commercially aware, with good understanding of budget management
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Experienced in working from wireframes and written design briefs to build mobile responsive solutions
- An aptitude for managing short-term projects effectively
- An understanding of marketing trends and the charity market
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. Therefore, we may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.
You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.
RESPONSIBILITIES
The Impact and Evaluation Manager is accountable for:
Strategy and Theory of Change
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Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.
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Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.
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Designing and overseeing Bite Back’s impact measurement framework.
Data Systems and Standards
- Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.
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Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.
Donor monitoring and evaluation
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Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.
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Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.
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Leading on the development of Bite Back’s annual impact report and supporting the production of other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences
Building a Learning Culture
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Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.
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Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.
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Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.
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Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.
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Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) And don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Burnley!
We are recruiting for a Shop Manager to manage the day to day running of our Burnley Store (Temple Street, BB11 3BD).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
Our Burnley store offers a wide range of donated goods including clothes, bric-a-brac and furniture.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Job title: Marketing Manager
Department: External Relations
Responsible to: Head of External Relations
Responsible for: Digital Marketing Officer
Location: This role is based in London (UK)) - hybrid working
Salary: £ 46,800 per annum (London)
Working Pattern: Full time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Are you a data driven Marketing professional looking to widen your skills whilst helping young people access education regardless of their background?
Join our dynamic team as Marketing Manager at UWC International, where you will play a pivotal role in the External Relations team. This new role reflects the changing needs at UWC International as we look to increase brand awareness and highlight the impact of a UWC education. We are looking for someone with strong marketing campaign skills, preferably with experience of running international campaigns or with international education. You’ll be joining a small high-performing team where no two days are the same, one day you will be taking the lead on a multi-national campaign for our Global Selection Programme, the next you may be working on producing video content about the impact of education as part of our Refugee Initiative or providing brand advice to one of our schools, colleges or national committees. We have some new projects in the pipeline over the next few years, which, alongside the Head of External Relations and Communications and the External Relations Manager, you will help develop and drive forward. The successful candidate will be a data-driven self-starter who can lead the development and expansion of our marketing activities and is passionate about helping talented young people to access education regardless of their background. If this is you, please do not hesitate to apply.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
● Hybrid working - we operate a very generous hybrid working arrangement, with at least 20% of the week worked in the office and up to 80% worked from home.
● Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
● Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
● Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
● Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
UWC International London
● Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
● Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
● Cycle to Work scheme and eyecare vouchers
● Enhanced maternity and enhanced paternity leave
● Enhanced sick pay
● Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
● In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
● Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
● Explain why you want to join UWC International.
● Provide confirmation of your eligibility to work or reside in the UK.
● Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 AM (UK time) on Wednesday 14 January 2026
Interview and/or assessment dates:
➢ First round interviews on Wednesday 21 and Thursday 22 January 2026 (remote)
➢ Second round interviews on Wednesday 28 and Thursday 29 January 2026 (remote or in person tbc)
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible. We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Pickering! North Yorkshire.
We are recruiting for a Shop Manager to manage the day to day running of our Pickering store, Market Place, YO18.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We’re looking for someone who can lead on community engagement across Wales – helping to grow and strengthen our local peer support services. You’ll work collaboratively with colleagues and volunteers, develop partnerships, and help us reach more people affected by macular disease. You’ll need to be organised, adaptable, and confident managing multiple projects at once. If you feel you have the attributes above, we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel will be required across Wales and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Overview
We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.
Over 20 million people live with musculoskeletal (MSK) conditions in the UK.
ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.
You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people. You can also make a wide ranging contribution to us developing as a charity and Alliance. This role will offer lots of opportunity for personal and professional development.
Key responsibilities
· Develop and implement ARMA's influencing and political engagement plans.
· Build relationships with key stakeholders, including politicians, government departments, and advisers.
· Monitor research, policy and legislative developments affecting MSK health.
· Draft briefings, consultation responses, letters, and parliamentary correspondence.
· Represent ARMA at meetings, roundtables, and political events.
· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.
· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.
· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.
· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.
About you
We're looking for someone who brings:
· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.
· Excellent political awareness and understanding of UK policymaking.
· First rate written and verbal communication skills.
· A proactive and collaborative approach, with the ability to build relationships at all levels.
· An interest in health policy.
· Alignment with our vision and values.
This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.
For more details download the job pack.
Please submit your CV. Your covering letter must be no more than 400 words long.
Please apply early, we may close the vacancy once we receive a sufficient number of strong applications.
Better MSK health for everyone.
The client requests no contact from agencies or media sales.
We are seeking an experienced Property and Facilities Manager to ensure the Cathedral and its associated properties are safe, well-maintained, and operating efficiently in line with our strategic objectives.
Background
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.
Reporting to:Chief Operating Officer.
Accountable to:The Chapter of Guildford Cathedral.
Hours and salary:Part time – 0.5 FTE/18 hours per week (flexibility is essential for this role). The salary for the post is £18,720 p/a.
What You'll Do:
In this key role, you will take ownership of all aspects of property management and facilities services, including long-term planning, compliance, and cost control. You will oversee maintenance programmes, manage budgets and contracts, and ensure high standards of health and safety across the estate.
This is a hands-on position that will involve, at times, physical activity, including accessing all areas of the Cathedral and other buildings, which may involve navigating numerous stairs and confined spaces.
Some of the Key Responsibilities of the role:
- Maintenance Management: Oversee planned and reactive maintenance across Cathedral properties, ensuring timely completion and accurate reporting.
- Health & Safety Compliance: Apply and maintain the Cathedral’s Health & Safety Policy, promoting safe working practices and compliance with legislation.
- Facilities Oversight: Supervise all maintenance work relating to the interior and exterior condition, manage car parking facilities and monitor and review maintenance equipment, ensuring safe and efficient operation.
- Financial and Procurement: Manage delegated budgets and contribute to annual budget planning. Oversee procurement processes including annual reviews of maintenance and service contracts to ensure best value.
- Governance & Reporting: Attend committee meetings, provide reports, and support grant applications as required.
We are looking for someone who has:
- Proven experience in property management and practical, hands-on approach to problem solving.
- Strong organisational, financial, and IT skills (Microsoft Word, Excel and Outlook), with the ability to work independently and under pressure.
- Excellent communication and interpersonal skills.
- A team player with the capacity to value volunteers who work in the Cathedral.
- Flexibility, reliability and enthusiasm to learn, adapt and take responsibility.
- Willingness to undertake training, and is comfortable working in a Christian environment.
The client requests no contact from agencies or media sales.
The Role
The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.
What we're looking for
You have experience researching and analysing market or member needs and using these insights to improve services, products or experiences.
You can produce high quality content and engagement activities such as seminars, webinars, videos, e newsletters and written communications, and have led their design and delivery for large and diverse audiences.
You communicate clearly and effectively, both in writing and in person.
You bring strong project management and prioritisation skills and can balance multiple workstreams while maintaining both strategic focus and attention to detail.
You also have excellent interpersonal and stakeholder engagement skills, with the ability to build relationships, influence others and bring stakeholders together around shared goals.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week, or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
The Freedom Fund
The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward.
Safeguarding Manager
This is a key role in the Freedom Fund’s Safeguarding Manager will work closely with colleagues to lead efforts to build internal capacity and embed strong, inclusive safeguarding practices throughout our work. You’ll coordinate a network of safeguarding focal points and champions across teams and geographies, helping ensure safeguarding is an active, everyday part of our organizational culture.
Interview process: 2 stage interview process: week commencing 5th January 2026
Please see the job description for all details.
The client requests no contact from agencies or media sales.