SCM is a community of students, past and present, and it is community that is at the heart of who we are and how we do things. Wherever students find us and however they engage, they are our purpose; supporting them to be, and, where they are open to it, to grow in their lives and faith.

We are deeply committed to an inclusive, progressive and radical approach to the Christian faith and we are a movement for today, which means campaigning on current issues of concern such as the refugee crisis, the arms trade and food injustice, and modelling LGBTQ+ celebration and pushing the church to do the same.

As we look to our future we have big dreams of what SCM can be, and to achieve this we’re looking for a Movement Administrator to support our work in bringing together students across Britain.

The main duties of the role include:

• Responding to incoming enquiries from members and SCM communities via telephone, email and social media, and coordinating appropriate responses from the staff team.
• Accurately recording activities on a database and ensuring contact information is kept up to date.
• Undertaking administrative tasks such as sending out welcome packs, resources and other correspondence.
• Supporting the Communications and Marketing Officer in sending regular communications to members and SCM communities.   
• Recording events bookings and sending information to delegates, as well as attending SCM events where possible to support the running of the event.  
• Ensuring that the website is kept up to date and proofreading content.
• Administering termly mailings to SCM’s members, communities and chaplaincies in collaboration with the staff team.  
• Carrying out annual surveys of members, communities, churches and chaplaincies, including collating the data and presenting this to the staff team for discussion.   
• Undertaking any other tasks as required commensurate with the post, such as taking minutes of meetings.

The ideal candidate for this role will be someone who is a confident communicator and can build relationships with people from a wide range of backgrounds. As the main point of contact for students and SCM community leaders, you will be able to respond to queries in a friendly and professional manner, communicating with students and other stakeholders and ensuring a high level of support is offered. You will need to show, in addition to the skills and experience listed in the person specification, that your values align with our values, and that you share our commitment to safeguarding. A willingness to learn and a positive attitude are as important to us as qualifications and experience, so do please get in touch even if you don’t think you meet all of the criteria quite yet.

You would be joining a small but dynamic staff who are deeply committed to the values and work of SCM, and who are excited to welcome you the team and work with you in your role. We can also offer you a competitive salary, a generous annual leave entitlement, pension contributions, enhanced sickness and family leave pay, and flexible working.

We actively encourage people from structurally disadvantaged backgrounds and underrepresented groups to apply. This includes, but is not limited to, people from communities experiencing racial inequality, migrants, refugees, women, non-binary people, people who identify as LGBTQIA+ and/or people from an economically deprived background.

For an informal conversation about this role please contact Lisa Murphy, Operations Manager.

Applications should be submitted electronically in Word format by email before the closing date and time. Please ensure that you clearly state the role you wish to apply for.

Closing date for applications: 4th January 2022 at 11am

Interviews to be held:                             From 10th January

Start date:                                              As soon as possible

Starting Date: As soon as possible

Contract type: Permanent, Full-time

Salary: £ 34,900 per annum, (depending on skills and experience)

Location: London, UK

Application closing date: 20 December 2021

(Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!)

Background

Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.

About this role

Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key.

This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme.

Responsibilities

Retailer and Brand Members Recruitment & Onboarding

• Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process.
• Effectively use Better Cotton’s Salesforce CRM as part of the recruitment, on-boarding and engagement process.
• Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme.
• Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year.

Member Services

• Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme.
• Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded.
• Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022.
• Support the Membership team in communicating Better Cotton uptake status updates to members twice per year.
• Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices.

Events and Marketing

• Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes.
• Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members.
• Contribute to the consolidation of Better Cotton’s engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams.
• When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager.
• Represent Better Cotton at industry trade shows and sustainability-related events.

Project Management and Process Improvement

• Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton.
• Contribute to the development of approaches, and systems for service delivery at scale.
• Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation.
• Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton.
• Manage assigned projects in line with project management processes employed in Better Cotton

In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager.

Profile

The selected candidate will have the following skills, knowledge, and experience:

Skills, Knowledge and Experience

Essential

At least 3 years’ experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position

Ability to effectively make the case for sustainability

Proven ability to collaborate effectively across different teams and cultures

Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality

Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills

High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively

Proven ability to multi-task and keep track of several projects running in parallel

Proven ability to work autonomously and adapt to changing priorities

Demonstrated project management skills

Confidence in dealing with different levels of management and practised negotiation skills

Excellent presentation and group training skills

Desirable

Understanding of Chain of Custody systems and how they apply to sustainable commodities

Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials

Event management experience

Experience with using Salesforce and other CRM

Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group

Great public speaking skills

Any other languages, particularly European languages, e.g. French, German, Spanish, Italian

Working arrangements

The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am – 4pm and the option to work from home one day per week.

Up to 30% foreign travel will be required under normal circumstances.

Applications

Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject “Application for “Membership Coordinator” 

Application deadline:

We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.

Starting Date: 24th January 2022

Contract type: Permanent (Full Time)

Salary: £34,900 (depending on experience)

Location: London, UK

Application closing date:  19th December 2021 (23:00 BST)

(Note: we will be reviewing applications as they are received. Interviews may be held before the application closing date so apply soon!)

Background

Better Cotton is the world’s largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive, while protecting and restoring the environment. In challenging times, we are meeting the challenge head on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.

About this role

Better Cotton is now seeking a Membership and Supply Chain (M&SC) Coordinator to support the Global Membership and Supply Chain Team with membership administration, certain finance accountabilities, process improvements for team efficiency, change management and being the CRM champion working under the direction of the Senior Membership and Supply Chain Manager and in close collaboration with internal stakeholders from different teams and in different locations. They will work on membership processes and other related processes that support the team to deliver member and supply chain team services and building the reputation of Better Cotton as a professional, reliable and service-oriented member organisation.

The work environment is extremely high paced. It requires experience, excellent multi-tasking skills, ability to prioritise while working with cultural sensitivity, project management skills, well-practiced IT skills, understanding of process mapping, documentation and identifying improvements, as well as the ability to deliver reliably and with high quality in collaboration with internal stakeholders.

As a Membership and Supply Chain Coordinator, they will support the Senior Membership and Supply Chain Manager and the Membership Manager.

This challenging role offers excellent opportunities for personal and professional development and exposure, together with a competitive benefits package.

Responsibilities

The Membership and Supply Chain Coordinator will be responsible for ensuring good quality member administration by executing, maintaining and developing administrative processes for continuous improvement and efficiency as well as being a strong champion of Better Cotton’s Salesforce CRM system. The duties include, but are not limited to the following:

Customer Relations Management Systems

1. Support membership administration for the team by championing and using the CRM system (Salesforce), monitoring of consistent system use, monitoring data integrity and supporting the team with more complex CRM data, reports, and contact listings as needed.
2. Drive proper use and maintenance of Salesforce by users, as well as evolve Better Cotton’s use of its functionality for consistency and efficiency in collaboration with the IT Team.

Administration

1. Process membership applications, including data input, ensuring that applications are processed efficiently, timely and accurately and contribute to migrating to electronic applications
2. Improve internal data management and filing structure, including archiving.
3. Support change management in the global team where required.

Financial Management

1. Work with the Finance team to ensure that all member records are consistent and reconciled at the end of key financial reporting periods.
2. Bring efficiencies to the processes/systems that Finance and Membership follow/use.
3. Support the global finance functions with Membership information thereby contributing to the invoicing of members, reconciliation of member records with Finance and overall financial health of the organisation.

Process Management

1. Own the documentation management process on behalf of the Membership & Supply Chain Team and promote awareness and drive adherence to processes through day-to-day use of existing process documentation.
2. Coordinate the on-going process management activities such as regular team audits and process improvement projects working collaboratively with the Membership Team and other functions.
3. Work closely with the Membership and Supply Chain Team to ensure that processes and systems used across the functionalities within the team complement each other for efficiency and effectiveness.

Management Reporting

1. Coordinate the collection of management reports for the Membership Team timely and efficiently.
2. Support the organisation and reporting of the team’s annual workplans in Project Management tools

Member Services

1. Support the Membership Team on recruitment activities for potential members as well as in delivering services to existing members across all categories globally. Engaging with members through calls and face-to-face meetings as needed.
2. Support as requested the delivery of membership events, caucus calls, workshops, working groups and conferences.

In addition to the above, the Membership and Supply Chain Coordinator will deliver any other objectives as agreed with the Senior Membership Manager.

Profile

The selected candidate will have the following skills, knowledge, and experience:

Experience

Essential

• Demonstrated experience in working with membership, financial and/or CRM administration, and systems improvement and change management

• Experience in managing and processing administrative records, financial data, and improving data integrity

• Experience in dealing with commercial organisations

• Experience working as part of a team, and willingness to give good service internally and externally to the organisation

• Experience in using and developing Salesforce or other CRM systems, and in financial administration

• Experience in Project Management and knowledge of PM tools

Desirable

• Experience in a member-based organisation, or sales

• Flexible individual with experience working in a multicultural and multilingual environment across time-zones

Skills and Knowledge

Essential

• University degree, or equivalent higher education qualification, in a relevant field with an interest in sustainability

• Proficient IT skills, including but not limited to MS Office suite and database management

• Good analytical and problem-solving skills with a proactive approach to finding and proposing solutions to challenges within clearly defined boundaries

• Fluent in English (written and spoken) – ability to communicate clearly and concisely

• Excellent organisational skills and capacity to multi-task and handle a set of different priorities

• Willingness to carry out administrative work with due attention to client detail and reporting financial data

• Good communication skills with the ability to communicate clearly and concisely, as well as the ability to assimilate and process information for wide-ranging audiences

Desirable

• Knowledge of a second or third language

• Knowledge of the platform Monday 

Working arrangements

The position is full-time (40 hours per week) and will be based in London. Better Cotton offers flexible working, with core hours being 10am – 4pm and the option to work from home one day per week.

Applications

Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (1 page maximum) to Better Cotton by email with subject “Application For Membership and Supply Chain Coordinator Dec 21"

Application deadline:  19 Dec 2021 Midnight GMT

We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. We aim for a short recruitment cycle for an end of January start.

Better Cotton is currently unable to provide sponsorship for work permits, and candidates need to have pre-existing right to work in the location where they will be based.

Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.

Position: Charity Administrator

Responsible To: Board of Trustees.

Reporting To: Chair of the Board of Trustees

Responsible For: Co-ordinating helpline volunteers, social media team and qualified counsellors. Acting as a focal point of Red Kite, administering the systems, email and making onward referrals. Developing the systems and processes as necessary as the Charity evolves and matures. Reporting to Board of Trustees. Supporting the Executive Directors of Red Kite in delivery of their activities.

Location & schedule: Virtual working. Approx. 22 hours per week at £12.50 per hour. Twice monthly reporting to Trustee Board at evening meeting.

It is expected that the Charity will locate into an office based environment in future as circumstances allow. The location is yet to be decided but will be located within the catchment area served; North & East Herts, Stevenage, Welwyn and Hatfield and the Borough of Broxbourne. The post holder will be expected to operate from this office once it has been established.

Post Summary:

Red Kite is a small emergent charity formally constituted in October 2019 and became operational in Dec 2020. We are at the exciting moment of establishing specialist support and counselling services for women and men (18+) who have experienced rape, sexual assault, or childhood sexual abuse. In the first year we anticipate an annual turnover of £60,000 rising as we develop in the years ahead.

The post holder will contribute towards the strategic development and operational management of all areas of the organisation in the setting up Red Kite and leading it to organisational maturity. This key role is designed to lead, manage, and develop the charitable services functions of providing a 24-hour Helpline staffed by our team of trained volunteers, as well as group work and long-term counselling based in Eastern Hertfordshire. We envisage our counselling services will also be offered across Eastern Hertfordshire virtually and at community-based locations. The post holder will oversee the Social Media Team whose overall accountability is to the Communications expert on the Red Kite Board.

Job Purpose:

• To provide daily co-ordination of Red Kite services.
• To record activity and develop reports to inform the Board of said activity.
• To provide evidence for use in bidding for additional resources.
• To develop rotas.
• To ensure that resources are deployed equitably.
• To flag gaps and service pressures to the Board.
• To model the culture, mission and aims of the charity internally and externally.
• To assist in developing the Red Kite brand and raising its profile amongst partners and referrers.
• To develop feedback mechanisms to gather information from service users, which assist service improvements and future planning.
• To contribute to the governance of the charity, by ensuring that the Board receives timely advice and appropriate information regarding relevant matters.
• To represent Red Kite at local fora as delegated by the Board.
• To contribute to business planning and make recommendations based on communication with service users, volunteers and counsellors alike.

Responsibilities

Day to day operations

• Monitoring the Helpline activity from the previous day by checking the Charityb Log systems and reviewing the Helpline volunteers notes and actions. Assign outstanding actions according to need and shift rota.
• Monitoring the Enquiries inbox and responding to new emails, assigning actions arising
• Monitoring the Frontline referral inbox and updating frontline status, assigning actions arising
• Monitoring the voicemail inbox, listening to new voicemail messages and assigning call back or actions arising
• Monitoring the Helpline Volunteers Whatsapp groups for updates on availability for shift, reassigning calls on the Charity log case management system as and when necessary
• Processing outbound referrals assigned from the Helpline.
• Keeping an up-to-date schedule of hours worked.
• Maintain the helpline shift rota in reaction to any changes in availability.
• Liaise with all volunteers as necessary.
• Ensure volunteers are following the operations process correctly
• Follow the Red Kite process on Charity Log to create, approve, budget and assign Therapy cases to Counsellors
• Answer calls during your working hours, take basic details and assign call backs to volunteers or other actions arising.
• Monitor Social Media Team Whatsapp Group and deal with issues raised

Fortnightly operations

• Run the case extract from Charity Log.
• Merge the telephony stats for the month to date.
• Update the operations activity report from the latest extracts.
• Create an operations report for the Board of Trustees in time for the Board meeting.
• Attend the fortnightly Board Meeting at 7pm every other Thursday (online or TBA location)

Monthly operations

• Attend the Social Media team meeting at 6.30pm first Tuesday each month
• Ensure the Board have sight of the Media Activity Calendar to approve prior to month start.

Quarterly operations

• Confirm availability and shift preferences with the current cohort of helpline volunteers
• Compile the shift rota
• Capture the shift rota (and volunteer non-availability)  in the Helpline Shift calendar on MS outlook
• Print out the quarterly calendars to a PDF file
• Create a spreadsheet listing the shift rota dates and times for each volunteer
• Send the rota calendars and spreadsheet to the volunteers at least 2 weeks before it starts

Record keeping

• Maintain a live register of counsellors and Helpline volunteers on Charity log
• Maintain systems to ensure that records are kept in line with GDPR.
• Ensure records are kept regarding training and staff development.
• Maintain and add to the organisations listed on Charity Log with appropriate Info links available to volunteers for searching referral agencies.
• Manage any data access requests or ‘forget me’ requests on Charity Log as per GDPR regulation.
• Maintain a risk register for Red Kite.
• Maintain the external documents folder (linked templates in Charity log)
• Maintain and update Red Kite application packs and other documents used for recruitment or information packs

Red Kite systems

• Manage the addition and deletion of users on the Red Kite network including processing forgotten password requests, creating email addresses, updating emails groups, user access to network, assigning MS licenses.
• Manage the addition and deletion/deactivation of users (Trustees/volunteers) on the Charity Log system
• Maintain the availability of the Charity Log training system as required.
• Monitor the SMS account and add more when required
• Provide updates as necessary to the website manager.

Recruitment

• Create and run ads for volunteers on local social media forums, on Reach and Do-it platforms, CVS bulletins etc.
• Send out applications packs to all volunteer enquiries
• Maintain a list of volunteers with application status and communicate when training programmes are being scheduled.
• Obtain references for volunteer applicants
• Arrange interviews with Red Kite Trustee(s)
• Create and maintain email groups for cohorts of volunteers
• Liaise with Red Kite trainer and applicants to create a training schedule
• Create the training schedule as Teams meetings in Outlook, invite trainer(s) and all applicants that have reached ‘ready for training’ status.

Other ad-hoc activity

Finance

• Monitor for funding opportunities and participate in making grant applications as agreed with the Trustees. Maintain records of applications made and the status and reporting requirements.
• Keep abreast of the budget available for counselling to manage expectations with the helpline volunteers for service users queue for counselling
• Monitor any queues arising for 1-2-1 or Group counselling and report to the Board.
• Book rooms as required and maintain records of expenditure on bookings and office supplies.

Strategy, Values and Ethos

• Contribute to the delivery of the charity’s vision, mission, strategic objectives and strategic priorities, and aid in the development of Red Kite’s philosophy and values.
• Monitor and review this strategy on a regular basis and report back to the Board.
• Aid in the fair implementation of the charity’s values, ethos, and policies.
• Contribute to the work of the charity to achieve its objectives, vision, and mission.

Legal and regulatory compliance

• Aid the charity to fulfil all its legal, statutory, and regulatory responsibilities.
• Together with the Trustees, enable the Board to fulfil its duties and responsibilities for proper governance and ensure the Board receives timely advice and appropriate information on all relevant matters.

External and Internal Communications

• Foster positive communications internally and externally enabled by a range of media.
• Create links with other rape crisis and sexual assault services.
• Act as an ambassador for Red Kite.
• Support events or represent Red Kite in meetings as requested by the Chair of Trustees

The Membership & Communications Administrator is a key member of the office team, providing comprehensive operational and administrative support for membership services, communications and website administration together with administrative support across a range of core head office functions, for example finance and facilities, and dealing with all enquires via, phone, website and email and supporting other administrative staff.

The succesful applicant will be responsible for administering the membership services provided by the Association. This will including the applications process for new member applications and membership renewals. Alongside this you will manage the online members shop, processing orders and ensuring that the stock is maintained and refreshed on a regular basis.

The overall maintainance of the Association's website is a key part of the role as is liaising with our web design suppliers to ensure that any technical problems with the functioning of the website are resolved as quickly as possible.

The succesful applicant will demonstrate initiatieve as the will be responsible for managing the flow of work, anticipating potential problems and drawing the Chief Officer’s attention to the need to take timely action where necessary. This will include, ​as needed, co-ordinating the arrangements for a range of meetings and events. A key part of the role is to ensure the smooth running of the office through ensuring administrative stock levels are maintained and routine servicing contracts are undertaken in a timely manner.​

The succesful applicant will be able to proactively build relationships and work closely with colleagues across the Association. As a public facing member of staff you will be expected to deal with telephone calls to the office and be able to handle confidential material in a sensitive and discrete fashion, is important that you are confident in liaising with members of the Association and the public.

We will expect you to be able top manage and prioritizie your own workload and competing deadlines (there will always be support available to you should you need it).  Whilst the office part of the job is based in Ipswich you may, infrequently, be asked to travel to other locations across the UK to provide the project and administrative support at specific meetings, course and / or events, all expenses will be reimbursed. As you settle in we look forward to you contributing to the development of the team and our services. 

As a hybrid job, you will be expected to work from the office for one day a week. The Association will pay for your internet connection and provide other reasonable resources to enable you to work from home.

Informal conversations to find out more about this job are welcomed.

Our contact details are within the attached full job specification.

The Royal Society of Sculptors is an artist-led membership organization.This key role manages the Society’s membership from the recruitment stages to processing payment and ensuring our members are making the most of their membership.

You should enjoy liaising with artists as you will be responsible for ensuring effective communication with the Society’s members as well as its supporters.

The main duties are:

Membership:

Administration:

• To carry out all aspects of administration – including applications and subscriptions – for the membership
• To co-ordinate and prepare and distribute papers for the selection meetings of members and fellows
• To respond to membership enquiries be email, telephone and in person in a timely manner
• To manage and maintain the physical and digital membership files (in accordance with relevant data protection legislation), using the Society’s customer relations management (CRM) software (Beacon)
• In liaison with the Director, to co-ordinate and prepare and distribute papers for the AGM

Finance:

• To manage the membership renewals process – liaising with the Head of Finance in relation to subscriptions
• To increase the membership retention rate and the number of members paying by direct debit
• To process and record Gift Aid donations

Marketing and communications:

• To actively engage with members to ensure they maximise the benefits of their membership
• To create and develop content for the members’ weekly bulletin, including researching opportunities for members
• To create and develop content for Shape & Form, the monthly email bulletin for non-members to build a wider base of supporters
• As needed to create and develop content for the Society’s website and social media channels working with both colleagues and freelancers to ensure a polished, consistent message
• To be responsible for brand consistency across all communication with members and support including, for example, printed and digital media
• To co-ordinate the annual fellows slam and twice yearly new member mixer events
• To liaise with the Trustees who are regional representatives, ensuring they are “on-message” about the Society’s activities and that information about their regional visits is shared with the local membership
• To recruit and manage a membership volunteer to support the preparation of Members’ News

General:

• To be the first point of contact for Society members and the public by telephone and email
• To organise the maintenance of office equipment, ordering of supplies and general administration such as post
• To attend relevant training opportunities and participate in appropriate networks
• To carry out any other duties that may be reasonable required

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

We are looking for a reliable and experienced administrator and call-handler to join our small but busy team at the Family Carer Support Service (FCSS) – a support, information and advocacy service for family carers who have a relative with a learning disability, autism or both.

You will be responsible for all administrative tasks of the Family Carer Support Service, and may also be required to provide administrative support for other charitable services within Hft.

About you

As the administrator you will be the first point of contact for people contacting us via our Freephone line, so an excellent telephone manner and good interpersonal skills are essential for this role. Experience of answering a charity phone line is desirable.

As the administrator you will deal with incoming and outgoing calls and post, maintain the FCSS database and Excel reporting spreadsheets, provide financial administrative support, contribute to our website, respond to emails and send out the monthly e-newsletter, organise and provide support for events, and carry out signposting support for the people who contact us. You will therefore require excellent administration skills, attention to detail, and the ability to manage and prioritise a varied workload as part of a busy team.

You must also strong IT skills, including proficiency in Microsoft Office and the ability to use Hft’s various finance and reporting systems.

Salary: £21,889 pro rata
Hours: Part Time, 28 per week
Contract: Fixed term - Maternity cover
Location: Remote based with occasional travel

Find your place with us and help change lives.

What we offer

With Investors in People and Skills for Care accreditation we are committed to investing in our teams to ensure they have the specialist skills they need.

Benefits

• Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options.
• Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
• Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme
• 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff)
• A contributory pension scheme & life assurance
• Free DBS Check

Join us and help change lives.

STRICTLY NO AGENCIES PLEASE

Closing Date: 12th December 2021

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply.

Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do.

Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

You may have experience or an interest in the following: Administration Officer, Administrator, Administration Assistant, Office Administrator, Admin Assistant, Office Admin, Office Assistant, Team Administrator, Data Entry, Database Administrator etc.

Ref: 104 640

Intro

Although we are proud to be affiliated to the RSPCA (South, East and West Devon Branch), Little Valley Animal Shelter is a completely separate, self-funded, small, local Devon charity (205154), located on a beautiful 20-acre site just outside Exeter. We have been operating from this site for over 30 years and despite the many challenges faced, last year we were able to rescue hundreds of vulnerable animals and we rehomed almost all these pets.

All our team are passionate about the many animals we care for and many of our staff have been with us for a number of years. With the future looking a little brighter (from the pandemic perspective) now is a great time to join our team as we have recently finished the rebuild of our new animal facilities, and are now poised to develop further and expand our services across Devon. 

About the role

Working alongside our finance manager, and to a lessor extent our CEO, the accounts and support services administrator will be responsible for processing our day to day finances and providing a range of support services. We are looking for a team player who can communicate effectively with colleagues. 

About you

The accounts and support services administrator will need to be highly numerate (although not essential, ideally AAT qualified or part qualified or equivilant)  with a comprehensive knowledge of bookkeeping/accounts and advanced Excel skills. 

The support serives aspects of the role requires good admin, multi taking, proiritisation and organisational skills.

We are also looking for a team player who can communicate effectively with colleagues 

Finally you will be highly motivated by our Charity’s work and have the ability to work effectively with the minimum of supervision, demonstrating integrity, understanding and empathy.

This is a permanent full time role working 37.5 hrs a week.

About Little Valley, why you should join us.

Little Valley - Big Heart 

It goes without saying that the biggest draw for people who want to join our team is their desire to help animals in need. Rest assured you will be to see first hand the importance of your role at Little Valley and also the impact it makes on the lives of the many animals that we care and support.

Little Valley Animal Shelter is a local Devon charity based in a beautiful 20-acre countryside site on the edge of Exeter. We are a separately registered Branch of the RSPCA meaning we are governed by certain overarching guidance to ensure excellent standards of care but receive minimal funding from the national charity. Because of this, working for Little Valley is challenging but hugely rewarding; with every achievement making a difference to animals on site and in our surrounding communities.

It costs over £1m a year to run Little Valley and we are in a strong and stable financial position, ready to invest in the development of our beloved charity and increase the levels of support we can offer to the animals in our region.

Our team of 33 staff and over 100 volunteers are based both at the Shelter and in our 5 retail shops which are dotted around the Devon area. The Shelter has over 30 dog kennels, including a specialist behavioural area. We also have over 50 cat pens, including a special cat compound. Finally, Little Valley has a unique stand-alone facility where we can house over 50 small animals such as rabbits, guinea pigs, ferrets and a wide range of rodents, not to mention birds of all shapes and sizes in our private aviaries. Over the years our extensive grounds and wildlife areas have also cared for farm animals, many of whom are now happy and much loved in their new homes. Working at Little Valley means you’re able to follow the journeys of the animals we care for, watching them from when they arrive with us, often from sad backgrounds, to when they are happily rehomed.

April 2020 marked a milestone in Little Valley's 30-year history as our final new kennel block were completed and commissioned - over the last few years we have totally rebuilt our cattery and dog kennels to allow us to deliver our highest standards of care in the very best facilities possible. The total cost of Little Valley's rebuild project has been well over £2m. 

It is a great time to join our wonderful team as the rebuild is now behind us and we are in the final stages of agreeing our strategy for the way forward. In the coming years we will be supporting even more animals who need our care in the Devon area and also raising our profile and diversifying our income streams to provide a more stable platform for the future. 

*Due to the urgency to fill this role, applications will be reviewed on a rolling basis and this vacancy may close before the specified deadline.*

The Role:

This is an exciting opportunity for a passionate and dynamic professional to join a small, creative and influential NGO, as we deliver our activities championing the equality and human rights of LGBT+ persons and other disadvantaged groups  across the Commonwealth using an intersectional lens. To support this work, we now seek a proactive Finance and Programmes Administrator as we expand our international activities championing the equality and human rights of LGBT+ people.

The Finance and Programmes Administrator will support the Finance and Compliance Manager, the Programmes Team and the TCEN Secretariat Manager with efficient and effective administration and logistics relating to the organisation’s financial operations and programmes, and to the TCEN Secretariat.

Key Responsibilities:

Financial administration

• Raise, receive, process, code and upload invoices to/from suppliers and subgrantees using Kaleidoscope Trust’s finance management software (Xero)
• Support efficient and accurate bookkeeping and records management of Kaleidoscope Trust’s financial accounts
• Process donations (online and otherwise) and Gift Aid claims

Compliance

• Contribute to the Finance and Compliance Manager’s improvement and proper implementation of finance processes, administration and procurement relating to operations and programmes, ensuring compliance with contractual and legal obligations
• Investigate and implement methods for cost-effective and rapid international money transfer
• Process due diligence assessments for potential new suppliers, sub-grantees and donors, etc., in accordance with KT’s policies and procedures
• Prepare documentation to facilitate programme operations, including contracts, requests for expressions of interest, procurement notices, bid documents and tender evaluation reports, among others

Programme management

• Support Programme Team in reconciling programmatic expenditure, at regular intervals and as needed for reporting, including reviewing and making journals in the finance system
• Support the Programmes Team with preparing and updating programmatic budgets and forecasts as required
• Support the Finance and Compliance Manager and Programme Managers with creating financial reports (including forecasts, usage reports and expenditure reconciliations) to enable tracking and monitoring of spend and to identify trends and risks in programme implementation

Administration

• Support the Programmes Team with other logistics as needed, such as making travel arrangements, and carry out other administrative tasks as necessary to ensure the successful implementation of programmes and operations
• Organise TCEN Management Committee meetings and other meetings as required, and take accurate, concise minutes
• Process new applications for TCEN membership and maintain the TCEN membership list, with the oversight of the TCEN Secretariat Manager and in communication with the Public Affairs and Stakeholder Engagement Officer
• Disseminate approved TCEN-related communications, including to the membership via MailChimp, email and WhatsApp
• Support the TCEN Secretariat Manager with all other aspects of TCEN administration as required, such as knowledge and data management

Skills and Competencies:

We are looking for a candidate who can demonstrate:

Experience with:

• Providing precise bookkeeping and maintaining accurate records
• Activity-based budget management, budget reconciliation and reporting
• Grants-based financial management and reporting
• Contributing to regular financial planning and budgeting processes
• Working with institutional funders

Knowledge and understanding of:

• Proper financial management and compliance principles, processes and procedures
• Using Microsoft Excel and/or Google Sheets to create reports
• Using Zoom to arrange calls, and MailChimp for designing mail-outs
• Financial management systems, ideally Xero
• Risk management and mitigation, with regard to organisational compliance and financial matters especially

Personal qualities/skills:

• Commitment to Kaleidoscope Trust’s mission to advance the human rights of LGBT+ people
• An understanding of how a human rights organisation operates in an international context, or a willingness to learn
• A collaborative, adaptable and detail-oriented approach to facilitating the inputs of people contributing to a multi-stakeholder process, including in cross-cultural environments
• Excellent English-language written and oral communication skills and experience of presenting complex issues to audiences with differing levels of knowledge of and confidence with finance and compliance matters
• Good time management and problem-solving skills
• Confident working as part of a team and with managing the on-time delivery of tasks from various colleagues
• Willingness to “pitch in” and support colleagues outside the parameters of the job description where necessary

Terms and Conditions:

• This role is full-time for a fixed term until 31 March 2022 (with possibility of extension, dependant on funding)
• The salary is £30,000 p.a. plus pension contributions
• The post-holder is entitled to standard annual leave plus bank holidays
• The post-holder will be managed by Kaleidoscope Trust’s Finance and Compliance Manager
• The post-holder will be based out of Kaleidoscope Trust’s offices in Hoxton, London 
• Full-time London-based staff will be expected to work from the office a minimum two days per week. Staff who are part-time, and/or based outside of London may be permitted (with the agreement of their Line Manager) to work from home predominantly, with the occasional requirement to travel to the office for appraisals and key meetings or events
• Standard core hours of work are 9:00am - 5:30pm with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu)
• The post-holder must possess the right to live and work in the United Kingdom for the period of the contract
• Start date: As soon as possible

How to apply:

Kaleidoscope Trust is committed to equality and diversity and we particularly encourage applications from women, all sections of the LGBT+ community and Black and minority ethnic communities.

Please submit your CV and a one-page covering letter including:

(i) your interest in joining Kaleidoscope Trust,

(ii) your relevant experience as per the skills and competencies outlined above, and

(iii) your notice period

For any enquiries, please email recruitment[at]kaleidoscopetrust[dot]com, titling your communication: “Vacancy: Finance and Programmes Administrator”.

Due to the urgency to fill this role, applications will be reviewed on a rolling basis and this vacancy may close before the specified deadline.

Closing date: 15th December 2021 at 09:00 GMT (or sooner if sufficient suitable applications received)

Interviews: w/c 13th December (or sooner if sufficient suitable applications received)

The Operations Support Coordinator helps people with sight loss to live the life they choose by delivering a professional and pleasant work environment within our regional centres or community teams. Ensuring that anyone engaging with the local office whether in person or through virtual means will experience high standards of customer service, people-centred service and efficient professional and administrative support.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. 

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there may be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 

Diversity 
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding 
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• A comprehensive knowledge of GDPR regulations.

• Computer literate with advanced skills in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint).

• Basic understanding of Health and Safety legislation.

• Clear understanding and experience of safeguarding.

• Experience in a customer service role, and/or office/administration role.

• Completing basic H&S risk assessments.

• Experienced in the use of CRM systems.

• Excellent verbal, written, and reading skills required for communications. Good level of mathematics required for financial data processing.

Desirable 

• Lived experience of vision impairment (either self or direct family member).

• Experience of dealing with complex queries and/or complaints.

• Knowledge of Salesforce or CARE database.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 

Applications need to be made using the online application form, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

This is an exciting role at MRF within a successful and growing fundraising team, responsible for processing income received by the charity, maintaining accurate supporter information and working with members of the team to support our fundraising events programme.

As a charity we strive to deliver high quality supporter care for those fundraising for us and offer support to those affected by meningitis and septicaemia. At the heart of both of these programmes is a reliance on accurate data, this role will play a key role in giving other members of the team the information they need to succeed and defeat meningitis.

The candidate will be confident working and manipulating data within Excel and will possess strong numeracy skills. Prior experience of databases isn’t required as comprehensive training and support will be provided.

The vacancy has arisen due to a temporary staff gap; the role is initially for a 6 month fixed term contract but with potential to extend. The role will be based in Bristol, however full time office based or hybrid home working are both available.

We are looking for a responsible Office Administrator to work as part of a small but very busy team. We are looking for a team player that will be providing support to managers and employees, assisting in daily office needs and managing the charity’s general administrative and financial activities. The role will also include regular interaction with vulnerable young people over the phone and therefore, an understanding of issues that young homeless people are faced with is essential.

So, if you are a friendly individual, good at multitasking, highly organised, and know how this role will contribute to support our organisation and teams, then we would love to hear from you.

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

Our European headquarters, IRC-UK, were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 160 staff.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Measurement Unit

To ensure that we are effectively carrying out our mission, we have committed to implement outcome-driven and evidence-based programs, measure what we achieve, act on what we learn, and generate new and relevant evidence. We need to produce high-quality data that can inform decision-making while also meeting donor requirements. The Measurement Unit, within the Technical Excellence Department, is responsible for global guidance, resources and coordination to ensure that staff across all our programs are equipped with the skills and tools they need to generate and manage the right data for programmatic decision-making across the IRC.

The Purpose of the Role

The Team Administrator’s primary responsibility is to provide high quality, core administrative support to the Measurement Unit. The position will serve as the central focal point for Measurement Unit administration and communications – including procurement, onboarding, meeting coordination and other administrative support as needed.

The ideal candidate will be a proactive and results-oriented individual who has excellent administrative skills with the ability to plan and prioritize work for self and others.

The Team Administrator collaborates and partners with a variety of colleagues in the Measurement Unit and across the IRC.

Scope and Authority

Authority:

In this role you have authority to make routine decisions about day to day team matters but most decisions would be deferred to the line manager or another team member.

Key Working Relationships

• Reports to the Portfolio and Knowledge Management Lead.  
• Coordination with Measurement Unit colleagues and other key stakeholders including translators.  
• Coordination with IRC Global and Local Supply Chain Teams, Finance Team.

Working Hours

Flexible by arrangement with line manager. Available 18.75 hours a week.

KEY ACCOUNTABILITIES

Procurement processes (60%)

• Procure supplies and handle contractual agreements, as needed. This includes:

• Serving as the focal point for procurement requests; collaborating closely with Finance and Global Supply Chain colleagues as needed.
• Initiating, tracking, and following-up on procurement requests to ensure timely receipt and vendor payment.
• Acting as an Integra (IRC’s Enterprise Resource Planning software) SuperUser.
• Setting up new employees, ordering relevant IT equipment and supplies; liaising with country program and HQ supply chain colleagues.

Administrative, Communications, and Coordination Tasks (40%)

• Provide centralized support and handle team administrative responsibilities including updating and creating email distribution lists, managing Box access and Microsoft Teams membership.
• Support the planning of meetings, including agendas, compiling and sending relevant pre-reads, taking minutes, and ensure follow-up of action item.
• Responsible for the coordination of Measurement Unit translation work - this includes sending the texts to the translators, processing translation related payments and ensuring high-standard version control is maintained throughout the process.
• Update and maintain Measurement Unit introduction presentations and other materials, and support with the formatting of Measurement Unit resources, such as M&E guidance, tools & templates.
• Support communications and organizational learning through reviewing and updating communications materials and RescueNet, presentation support, and liaising with contributors to resources from other IRC departments.
• Provide general administrative support to Measurement Unit projects.

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• Excellent administrative skills with the ability to plan and prioritize work for self and others.
• Strong attention to detail.
• Highly computer literate and proficient in the use of Microsoft Word, Excel, PowerPoint and Outlook.
• Excellent written English and verbal communication skills.
• A collaborative and confident team player with strong interpersonal and communication skills: ability to successfully and effectively liaise with people within and across departments in a multi-cultural environment.

Experience:

• Minimum: Strong experience in admin preferably with teams based in multiple locations and time zones.
• Previous experience with complex procurement systems.  
• Previous experience of planning and coordinating meetings and events, including drafting agendas, note-taking and sending follow-ups.

About Tutor Trust
 

The Tutor Trust is a registered charity which aims to tackle educational inequality in a unique way. Our mission is to 'transform lives through tutoring’ by making sure every child who needs some additional academic support can access a great tutor. We recruit and train bright university students as tutors in the core subjects of Maths, English and Science and place them in state schools.

We have won multiple awards and are now recognised as one of the most innovative and impactful education charities in the UK. We have strong evidence of our impact from a randomized control trial by the Education Endowment Foundation, and in 2019 became an EEF ‘Promising Project.’  A proudly Northern born-and-bred charity, we serve Greater Manchester, Leeds, Bradford and Merseyside.

Job Purpose:

This is an exciting opportunity for a well-organised and professional individual to join our Manchester office to support our work with disadvantaged children. You will need excellent communications skills, strong IT capabilities, be highly organised and have the ability to prioritise with a varied workload in a fast-paced environment.

Main Functions:

Administration

• Administrative work associated with ensuring office provision and resources are fit for purpose. This will include support to staff working remotely as well as maintenance of the Trust’s central office. Tasks include organising stationery and equipment orders, keeping ordering records up to date, assisting with the scheduling and management of building maintenance; maintaining equipment and IT logs and list etc.
• Support the COO with recruitment processes which may include posting of adverts; dealing with enquiries from applicants; filing and anonymising applications; scheduling interviews and communication with applicants in general.
• To support the wider Tutor Trust team with various administrative tasks as required, including data entry, inputting on databases, communication with Tutor Trust staff, trustees and suppliers.
• Present a professional front of house service to visitors, telephone calls and emails; including monitoring of key Trust email inboxes.
• Provide scheduling support to the Trust overall including team meetings, managers meetings, board and trustee meetings.

• Provide administrative support to the COO on HR projects relating to staff benefits and policies.
• Work alongside the office manager providing administrative and logistical support with the daily running of the office.

• Finance support including: administering the pension platform, and providing admin support to the finance team.
• Supporting the monitoring of HR policies and ensuring the organisation demonstrates best practice in areas such as employee absence, grievance, diversity, recruitment and staff development.
• Support recruitment of staff across the organisation: helping draft JDs, advertising roles, managing, scheduling and attending interviews.

• Event support – Assist the team with plans and delivery of The Tutor Trust Summer Reception.
• Booking venues for training/meetings/interviews/events

Additional Responsibilities:

• Providing administrative support to the Tutor Trust organisation and staff, including: -
  1. Looking after visitors
  2. Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases
  3. Filing and storing paperwork (and electronically), documents and computer-based information
• To be an active member of the team and actively contribute to the Tutor Trust’s overall strategic plan
• To take a creative and enthusiastic approach to contributing to making the Tutor Trust successful
• You will be asked to assist in general office duties as necessary

Person Specification

Good candidates for this role will be high achievers, with excellent IT, English and organisational skills. They will have well-developed interpersonal skills and will work effectively within a team environment.

Skills

• Excellent organisational skills.
• To be fully IT literate, particularly to be competent with Office365, Microsoft Excel, Word and Outlook.
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors .
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

• The ability to adapt to new office systems and contact databases and to use them effectively.
• Be able to write fluently, to think clearly and to grasp new concepts quickly.
• Educated to a minimum of GCSE C or (Level 4) in English and Maths.

Attributes

• Demonstrate a commitment to the goals and drivers behind the Tutor Trust
• Enthusiasm and ability to contribute to the successful development of the Tutor Trust
• Have excellent communication and interpersonal skills with a commitment to accuracy and attention to detail
• Willingness to undergo DBS clearance and be committed to safeguarding children
• Be a team player
• Have strong organisational and communication skills

• Be able to prioritise and manage tasks
• Confidence in presenting to a wide range of audiences.

General

The job is based on a permanent contract (after a successful 3-month probation period). Your regular place of work will be the Tutor Trust Head Office in Manchester, however the position may also involve regular travel to our Manchester, Leeds, Bradford  and Liverpool University partners and Tutor Trust offices.

The hours of work are 40 hrs per week over 52 weeks (Hybrid working currently in operation). Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays) with 3 days of your allocation to be taken over the Christmas period. There will also involve working occasional unsocial hours in evenings and at weekends.

In accordance with our Safer Recruitment policy, this position requires an enhanced DBS check and two satisfactory references.

APPLICATION INFORMATION

Closing date for applications: Thursday 9th December 2021 at 12pm (noon)

Interviews to be held: W/C 13th December 2021

Salary: £23,001 - £26,001 per annum & Contributory Pension (subject to a successful qualifying period)

Start date: January 2022

Candidates are required to submit a completed application form outlining how they meet the requirements of the role and why they want the role. Please email completed application to the recruitment website by the above date.

For further information visit The Tutor Trust website

The Tutor Trust is an Equal Opportunities Employer

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff, applicants and volunteers to share this commitment