Membership Communities Coordinator Jobs
Job Title: Events Co-ordinator
Reports to: Events Manager
Line reports: None
Department: Education, Training and Events
Contract terms: 12 months fixed term (maternity cover), full time
Salary £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.
In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.
Main Purpose and Deliverables
- Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
- End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
- Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
- Management of Congress registration.
Main responsibilities
- Liaising with the comms team to market events.
- Respond to all enquiries.
- Manage the online course booking process (this includes payments receipts, etc.)
- Send out event information to attendees.
- Produce feedback and collate the information.
- Send out course completion or attendance certificates.
- Book all rooms as required and catering.
- Organise speakers for events, liaising with relevant stakeholders.
- Book the speakers’ hotel accommodation.
- Maintain the relevant sections on the College website.
- Maintain the database for relevant faculty and facilitators.
- Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
- Check and sign off expenses from trainers attending courses.
- Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
- Produce delegate and speaker registers.
- Timely uploading of talks on site.
- Be the main point of contact for speakers and chairs during the event.
Management of Congress registration
- Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
- Set up prices on the Eventsforce database.
- Update congress website with prices.
- Deal with all queries relating to registration.
- Update delegate records and information on the Eventsforce database.
- Add speaker registration and bulk registrations from sponsors.
- Management of on-site registration during the four days of Congress.
- Supervision of other staff members on registration desk.
- Deal with on-site queries and responding appropriately.
- Develop and send out feedback form, collate feedback and distribute.
- Produce the CPD template and send to all delegates who attended.
Support the Skills Co-ordinator/ Skills and Events Administrator when required
- To provide support to trainers on skills courses.
- To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.
Other duties
- Assist in the administration of the Admissions Ceremony.
- Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
- Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Experience of working in a varied, administrative role
- Experience of the end-to-end delivery of events such as meetings or courses.
- Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
- Knowledge of Microsoft Office software
Skills and Abilities
- Good organisational, prioritisation and time management skills
- Excellent written and communication skills
- Excellent interpersonal skills; the ability to relay key information and handle enquiries
- Willingness to learn new technical procedures and how to operate sophisticated equipment
- Ability to work well under pressure and on own initiative
- Ability to manage conflicting demands
- Excellent attention to detail
- Work with a strong focus on quality of service
- Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 25 May 2024.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
JOB DESCRIPTION
Job Title: Community Nurse
Team/Directorate: Community Team
Salary range/pay band: Band 6 £35,708.99 - £40,782.90 (pay point depending on experience) plus geographical
Reports to: Community Nurse Lead Nurse
Hours: 37.5 hours per week
Location: Christopher’s, Guildford and Community based
Job purpose
The post holder will be responsible for providing holistic care and support to children and young people (CYP) who have life-limiting conditions and their families as a key member of the community team. This care is provided in the family’s own home, in the community, and support into the hospices and acute settings.
The post holder will be the first point of contact for families following acceptance to the service and the nurse is responsible for undertaking a holistic assessment of the child and family’s needs. The post holder will provide high quality palliative care to CYPs under the care of Shooting Star Children’s Hospices, using their skills and expertise in a diverse range of situations, autonomously and as a member of the community team. The post holder will have excellent communication skills, be a sound educator, and work proficiently.
They will work closely with the SSCH in house team, family support team and symptom management services to ensure a seamless and comprehensive service to CYP and their families.
SSCH care is provided 24 hours a day, 365 days a year, the post holder will be required to work flexibly to meet the needs of planned and emergency care, including on calls overnight and weekends in addition to contracted hours.
Key tasks and Responsibilities
• Providing professional clinical leadership in the provision of palliative care across care settings for CYP under the care of SSCH.
• To work in partnership with the SSCH care teams and wider MDT, demonstrating excellent communication skills to ensure high quality seamless care.
• To ensure that holistic care is family centred, research based, and meets with all statutory requirements and adheres to clinical governance initiatives and best practice.
• Provide support to CYPs and their families where required through community visits to hospital, home or hospice alongside relevant external professionals from statutory services.
• Maintain an awareness of the multi-cultural nature of the SSCH catchment area, adapting care culturally as required.
• To ensure all documentation is maintained in accordance with SSCH policies, guidelines and standards.
• To act in accordance with the SSCH and statutory Safeguarding Children Policy and Procedure.
Clinical
• To be actively involved with the on-going development of the SSCH care service, in particular the community team, contributing to development through research, audit and quality improvement.
• Provide clinical support and continuity of care to CYPs with palliative needs.
• Work alongside specialist symptom management teams to assess symptoms and provide clinical feedback to form part of decision making under the lead of the specialist services.
• Ability to follow an agreed symptom management plan and liaise with teams to offer high level care in the home as needed.
• Working in partnership with all members of the MDT, encouraging and promoting effective team working from all disciplines within SSCH.
• Attend professional meetings as a representative for SSCH and provide proactive input to ensure high level care for CYPs and families.
• Coordinating transition to adult services when appropriate in conjunction with the transition coordinator.
• Ensure written communication and correspondence is used to communicate with external professionals and services.
• Form part of the community on call service in conjunction with statutory services to endeavour to offer a responsive 24/7 service in end of life care.
Quality / Audit / Research
• Enhancing the interface between the community team and user involvement into the development of the service.
• To share professional expertise with Care Team colleagues, providing support and training where appropriate.
• To work to the SSCH medicine policy and adhere to the NMC guidelines at all times when giving medication.
• Participating in audits with the clinical governance facilitator to maintain and improve clinical care.
• In collaboration with the team, producing and reviewing operational policies and procedures specific to the team.
• Attending the Morbidity and Mortality meeting and having a proactive input.
• To take responsibility for your own lone worker safety, support the team and comply with SSCH policy/practices.
• To adhere to the NMC Code of Professional Conduct at all times.
• Supporting research activity through service user recruitment and data collection as required.
Leadership
• Attending appropriate clinical meetings.
• Reporting all incidents and accidents in accordance with local policy.
• Taking prompt and appropriate action if a complaint is received in accordance with SSCH policy.
• Communicating with the MDT, providing case presentation for a unified approach to care for CYP and their family.
• To take a lead on a specific role within the team, for example – transition or medicines management.
• Actively participate in team away days to support with development of the community team.
Education
• To be responsible for your own on-going education and professional development, to facilitate lifelong learning which complies with the professional educational requirements of your training.
• To take responsibility to undertake all required elements of annual mandatory training i.e. Fire Safety, Safeguarding Children, Infection Control, CPR, Moving and Handling.
• To recognise the importance of personal and team support and participate in the informal and formal support opportunities available.
• To act as a mentor to student nurses and new staff and participate in the education and development of colleagues. Sharing professional expertise, providing support and training where appropriate.
• To participate with in-service training programmes both as a recipient and facilitator.
Professional
• To value the knowledge, skills and expertise of all team members to maintain an efficient and mutually respectful team.
• To ensure that Team Members and Team Leaders are fully informed of any changes in the family or child's needs.
• To act as an ambassador for SSCH.
• To ensure the relevant diaries are an accurate reflection of your whereabouts, when working in the community, to promote personal safety.
• To maintain positive and effective communication with other agencies involved with the care of families receiving a service from SSCH. To attend discharge planning, network and review meetings as appropriate.
• Prioritising workload to be responsive to a changeable caseload.
• External communication either written or verbal to update on the community teams input in to CYPs care.
• To participate in the appraisal and personal development mechanisms available.
• Ensure that SSCH policies are complied with and that policy documents are read.
• Report any equipment issues to the community nurse team lead and ensure that SSCH equipment is well looked after.
• Always adhering to the NMC Code of Professional Conduct
• To ensure clinical notes are up to date to ensure colleagues are able to access the most current clinical information.
• Meet the requirements of revalidation and ensure continued registration with the NMC.
• Valuing and participating in clinical supervision and other support opportunities.
• To maintain budgetary awareness and foster effective use of all resources.
• Expectation to carry out any reasonable duty as requested by the Head of Symptom and Community Services and/or the Director of Care
As a voluntary organisation our ambition is to see highly professional services which place life-limited children and their families at the heart of everything we do.
Therefore, capitalising on this opportunity and to achieve this ambition we require that all of our staff share our common values and display behaviours that will enable us to achieve our goal.
Please note that the appointment will be subject to enhanced DBS clearance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.
We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset. Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.
As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Benefits of working for RB Mind:
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
- Contributory pension
- Bonus 1 day of annual leave per year over the festive period [pro rata]
- Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
- Training and personal development opportunities
- Paid time off for medical appointments
- Staff away days and socials
The client requests no contact from agencies or media sales.
Wolfson College is seeking a Communications Officer to join its Communications team, working with the Communications Manager and Events Coordinator to lead on and deliver College-wide communications. The Communications Officer will deliver high quality content across the College’s internal and external channels, provide expert communications advice to our community, lead on key projects and initiatives, and play an integral role in the delivery of Wolfson’s communications strategy. The role is an excellent opportunity for an enthusiastic and passionate communications professional to contribute to Wolfson’s strong sense of community, vibrant intellectual and cultural life, and dynamic, diverse, and friendly working environment—for students, Fellows, staff, and academics. The role also offers the unique opportunity to engage with a Cambridge College at all levels and to develop a strong knowledge of working in the higher education sector, as well as the chance to develop communications and project management skills in a supportive and collaborative setting.
The client requests no contact from agencies or media sales.
Participation Manager
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent/Full-time
Hours:35 hours per week
Salary: £36,000 to £38,000 per annum. Permanent.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
The Participation Manager will work with children, young people and adults who are or have been missing, including those who may have been exploited, and the families of people who are missing, in co-production of the charity’s work. They will lead the organisation’s participation work with those affected by missing, including families, children and young people, and adults to further embed our approach to voice, participation and engagement.
The main priorities of this role are to:
• Embed a culture across the organisation that ensures people with lived experience are at the heart of everything we do
• Increase the organisation’s capacity to involve people with lived experience of missing by leading and supporting participation approaches and activities
• Lead the cross-organisational coordination of participation, ensuring that all teams are following good practice and are being consistent in their approaches to participation
ABOUT YOU
You will have experience in:
• developing and implementing successful participation approaches to embed user-led and/or experience-led practice across an organisation
• working with colleagues and other stakeholders to develop lived experience-led initiatives which had a significant successful impact
• engaging service users or those with lived experience of an issue in a range of voice and participation activities, from consultation to co-production to user-led
You will have knowledge of:
• good practice in participation and engagement with a range of audiences, including those aged under 18 and those experiencing a range of vulnerabilities
• missing or linked issues, including mental health, exploitation, the care system, and homelessness
You will be able to:
• collaborate with and influence colleagues to support participation and engagement
• support people to share their experiences and voices in a safe and sensitive way
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family-friendly benefits.
Benefits
Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
You may have experience in the following: Engagement Coordinator, Community Liaison, Outreach Specialist, Involvement Facilitator, Membership Coordinator, Stakeholder Engagement Manager, Volunteer Coordinator, Public Participation Officer, Community Engagement Specialist, Civic Engagement Coordinator,
REF-213244
Head Of Finance
Hours: 22.5 hours per week
Location: Brightspace, Ipswich or Kirkley Centre, Lowestoft
Term: Permanent
Salary: £46,000 FTE - £27,600 Actual Per Annum
Start Date: As soon as possible
About us
Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.
Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.
About you:
As the Head of Finance you will lead the day to day operational function of the finance team and provide strategic support to the senior management team and trustees. The role will directly report to the Chief Executive and is a great opportunity for an individual looking to further develop their career.
You will be a qualified finance professional who has experience of working at a senior finance level with drive and enthusiasm to further develop and implement effective finance systems and processes. You will have a crucial role in continuing the success of the organisation and be able to prepare high quality reliable and timely management information to the Executive and Board of Trustees. Ideally you will have a good understanding of charity accounting and regulation as well as compliance and governance within charitable organisations. You will have strong leadership skills to motivate and develop the small final finance team, helping individuals to fulfil their potential.
We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.
If you wish to understand more about the role please contact Hannah Reid, Chief Executive.
What we offer
You will work within a reputable charity which offers its employees benefits which include:
• Blended working where role allows
• Flexible working options to support work/life balance
• 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
• Up to 4% matched pension contribution
• 2 days pro rata volunteering days to support volunteering in Suffolk
• Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities
• Company Sick Pay Scheme
• Continued Professional Development for job related development
• Family Friendly policies and practices
• Tailored induction
For more information, please visit our website for a copy of our application pack.
Closing date: 9.00am Friday 10th May 2024.
Interviews will take place week commencing: 13th and 20th May 2024
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector
The client requests no contact from agencies or media sales.
Location: Hybrid working for 2 days per week at home
Salary: c.£24,000 dependant on experience
Closing Date: 12th May 2024. This post may close early due to high numbers of applications, so you are advised to apply promptly.
Join our client and help promote excellence in the veterinary profession
The role:
Working for a national Association, this is a fantastic opportunity to join their in-house congress team based near Gloucester with hybrid working. As part of its portfolio of events, the association hosts a large veterinary conference, with a globally renowned scientific programme alongside a significant exhibition.
The Events Administrator will play a key role in supporting a variety of elements across Congress and other events including areas such as scientific programme and speaker administration, social programme logistics, registration and delegate administration, sponsorship and exhibition administration support and onsite delivery.
Due to the variation in both this role and in the events running, it is an ideal opportunity to develop your event organisational skills and be part of an ever-developing team.
Skills and experience:
They are looking for a self-motivated individual with exceptional organisational skills that can demonstrate experience of working on complex projects. The successful candidate will have great attention to detail, ability to work to strict deadlines, work in a multi-tasking environment and possess excellent customer service skills. Experience in running events is desired but not essential if transferable skills can be proven. Proficient IT skills and quick to pick up and run with new technology.
The person:
The ideal candidate will have previous experience of working in a busy office environment and demonstrate excellent communication skills. They will be results driven, strive to make a difference and enjoy a challenge. Exceptional organisational and time management skills and the ability to work effectively within a team are essential.
The candidate must be flexible to occasionally work outside of normal office hours and occasionally travel throughout the UK.
About Our Client:
Our client is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year they deliver numerous education courses, host a large, small animal Congress, and publish books, manuals, apps, and magazines.
This post is a full-time role working 37.5 hours in the Congress department and reports to the Events Manager.
Their reward package for this role includes a basic salary of circa £24,000 per annum (depending on experience). In addition, they offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service.
They also offer:
- Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
- Bupa dental plan.
- Enhanced pay for maternity, paternity, adoption and other family-related leave.
- Life assurance of 3 x annual salary.
- Support for hybrid working for their employees, meaning you can work at home for up to two days a week and they also have a comprehensive Flexible Working Policy.
- Access to a free legal helpline where you can ask their specialist lawyers for legal advice on an array of topics.
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
- Training and development.
- Free onsite parking, and for those who wish to cycle, they offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.
- Last but by no means least, they have regular social activities and events for those who wish to join!
And they are:
Community friendly – offering paid leave to volunteer for a charity or not for profit organisation.
Committed to supporting sustainability in their work and in the veterinary profession. The Association has completed a certified carbon audit and has been awarded Silver accreditation with Investors in the Environment.
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and they would love to hear from you.
How to apply:
In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on their vacancy page.
By applying for this position, you are consenting to the information on your CV being held by the Association for six months.
Their commitment to equality, diversity and inclusion (EDI) underpins their belief that they can make the Association stronger through the unique contributions they can all bring. They create inclusive teams aligned to their values and encourage applications from a diverse range of suitably qualified candidates.
You may have experience in the following: Congress Administrator, Events Coordinator, Event Planner, Conference Coordinator, Administrative Events Assistant, Congress Support Officer, Exhibition Coordinator, Conference Administrator, etc.
REF-213 175
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.
The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th May 2024
Interview date(s): 15th & 16th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
15 HOURS PER WEEK, 8.00AM – 1.00PM MONDAY, THURSDAY AND FRIDAY
HERTFORDSHIRE
We have an exciting part-time vacancy within our exceptional front of house team to join us as a Receptionist. Providing a high quality, friendly and professional service you will be the face of St Elizabeth’s to external visitors when arriving to our main reception.
You will:
• Answer incoming calls and direct to appropriate colleagues
• Book meeting rooms and accept, check and organise deliveries
• Organise and sort outgoing and incoming mail
• Set up new starters on our system, ensuring ID badges are provided
• Book taxis for staff and visitors as required
• Be the central point of contact for all St Elizabeth’s staff
About you
The successful candidate will have previous experience in a similar role or environment, and will be an enthusiastic team player with the ability to work closely with the rest of our front of house team, and the confidence to lone work as necessary. You will be approachable and have first-class customer service skills, with a calm and professional telephone manner, alongside good working knowledge of office systems and reception protocols.
Why work for us
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
• 23 days’ annual leave per annum – 5 service related day’s accrued up to 5 years of service (based on full time working hours)
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
• *terms and conditions apply
How to apply
Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
You may have experience of the following: Front Desk Coordinator, Office Administrator, Customer Service Associate, Administrative Receptionist, Guest Services Coordinator, Front Office Assistant, Client Support Representative, Administrative Support Specialist, Reception Coordinator, etc.
REF-212 860
£29,959.80 (£49,933 FTE) per annum
Part time, 21 hours per week
Fixed term maternity cover contract for 6 months
London based contract with the option of hybrid working in the office and from home
We have a great opportunity for an efficient and organised individual to join our Governance Team, providing maternity leave cover.
Working closely with two other Governance Officers, you will provide support and guidance to the Chartered Society of Physiotherapy (CSP) Council and its Committees. The three Governance Officers are responsible for the day-to-day operation of Council and Committee work, as well as the running and administration of key CSP events. This includes arranging meetings, maintaining accurate records/policies, overseeing elections and appointments. The team also organises the annual representative conference and general meeting.
With your first class organisational and communication skills and an adaptable approach, you will be at ease working to tight, and often changing, deadlines and work streams. You will have working experience with a governing body or committee, and ideally have worked in a similar position within a membership, professional body or trade union. A proven understanding of the concepts and workings of corporate governance is essential, along with excellent IT skills, including advanced use of Microsoft Office.
Click below to view a copy of the job description and person specification.
For an informal discussion about the role, please contact Kirsty Semple, Head of Governance, at our London office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 9 May 2024.
Interview date: 21 May 2024.
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit the website..
NO AGENCIES
We are looking for an experienced professional to lead and manage YMCA East Surrey’s Childcare Services including our Early Years provision. If you are committed to make a positive difference in the lives of children - and the staff that support them - we would be delighted to hear from you.
Main Responsibilities:
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist services for children and families ensuring an effective co-ordinated offer for these families is in place and to develop new childcare settings as appropriate.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of Childcare in line with that of internal policies and procedures and of regulators such as Ofsted.
– To provide line management to the Service Managers and Co-ordinators and work with them to ensure they provide an effective service to children and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes. This will include the duties and responsibilities arising from the Children’s Act 2014 and Working Together to Safeguard Children 2023 amongst others.
– To have lead responsibility for ensuring the Childcare operates in a way which safeguards children and is fully compliant with children’s safeguarding procedures.
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory requirements in conjunction with the Quality and Insight Manager.
– With the Head of Finance and HCYP to produce annual budgets for Childcare services and monitor them to ensure financial viability and appropriate use of charitable resources
– To ensure that key relationships and business processes are in place to improve outcomes for children and families.
– Work with the Development Manager to support the Managers and Co-ordinators to write funding bids and reports for new and existing work
– To ensure childcare services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies and processes are up to date and fit for purpose.
– Work collaboratively with Quality and Insight Manager to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated working with the in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
Training and Development
– Contribute to an in-house training programme for CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners
– Manage, and when required, deliver in-house training sessions supported by CYP Managers and Co-ordinators
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities across the department
Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training.
Job Purpose:To be responsible for the management and effective delivery of multi-disciplinary services for children and families. The aim of the services managed by this post is to provide support to children and families to help to belong, contribute and thrive within East Surrey. Also, to support the HCYP with quality, development and training for staff and volunteers across the Children and Young People services.
Hours of work: 35 hours a week,Monday – Friday 9am – 5pm with flexibility
Location : YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ .
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Monday 20 May 2024
We have an exciting opportunity for a Marketing and Communications professional to join our team and support both the Metropolitan Cathedral of Christ the King and the wider archdiocese in developing engaging communications and marketing our events and initiatives. It is an exciting time for the Cathedral as our retail and hospitality outlets are redeveloped. Based within the Communications and IT Team within the Chief Operating Officer’s Department you will support the sharing of the good news of the archdiocese both internally and externally within our parishes, with clergy, schools, officers and stakeholders. As a team we are focussed on growing and developing our existing platforms including our websites and social media channels, as well as supporting the Archbishop, our parishes, clergy and other departments with communication and marketing needs. This role will also lead on supporting the archdiocese in telling the story of the Cathedral, past, present and future and helping build the vision of the new Visitor Centre. We are seeking an experienced professional who can help us translate our vision and engage with our communities and visitors to our city. The successful post-holder will work between St Margaret Clitherow Centre and the Cathedral (2 days per week), with travel across the Archdiocese as required. Applicants are encouraged to visit our Cathedral before applying. Opening times – daily 7.30am to 6pm. To thrive in this role you would need to be comfortable networking with a wide range of groups and individuals with differing levels of knowledge and experience. You will be a confident and skilled communicator who can develop creative plans to support our organisation.
The client requests no contact from agencies or media sales.
UK Programmes Officer
Location: Oldham EIC with flexibility (with some home working)
Hours: Full time
Salary: £25,000-£30,000
Main Responsibilities:
To work within the UK Programmes by providing support to Masjid Benchmarking, organising online Seminars, Support to Icare, Masjid Benchmarking, Education (Madaris) oversee and monitor Masjid Connect and Islamophobia monitoring, Publicity, supporting other areas of work of UKIM central team that may be delegated e.g. Imam CPD, Dawah, Tarbiyah.
Essentially the role is to support the Head of UK programmes to implement a varied and diverse programme of engagement to support improvement of the different programmes, masjids, branches, and departments in UKIM that require the support from UK Programmes Team.
The post is varied and ever changing depending on the needs of the members and programmes within UKIM.
Key Duties:
• To support Masjid and Branch Improvement through enabling them to undertake the self-assessment audit and then to deliver a development day based on the self-audit.
• To organise training both face to face and online that will enable masjids and branches to develop and move forward in their work programme.
• To bring on board speakers that will enable mosques to develop.
• To engage with the Dawah programme and to develop a robust programme of support to meet the needs of the department and different stakeholders. The parameters of this are still to be agreed and may involve some of the following areas it serves including new Muslims, design new curriculum, develop resources, re-develop & update websites, Unity Iftars, teach new Muslims & train daees. Based on your capacity and availability of resources to outsource where appropriate.
• To support the wider effort of masjid benchmarking by undertaking audits and maintaining contact with masjids through WhatsApp, support in delivery of development training etc.
• To support Head of UK Programmes to provide information and advice on training, workforce and funding capability development to UKIM masjids/centres and branches.
• To support in the development of and deliver high quality core training courses and materials as an integral part of our work in order to support the development of masjids, madaris and branches.
• To support development of Secretariat Function of the UK Programmes Team and to market training and funding support provision and oversee the recruitment and selection of learners.
• To support training for masjid/centre and branch learners and to recruit, induct and manage external trainers and/or consultants, where appropriate.
• To support appraisal and evaluation of UK programmes
• To provide expert support and guidance to the education department.
• To work with appropriate staff colleagues to identify and develop income generating activities that relate to provision of services from masjid/centres and branches.
• To support the Line Manager and Executive Officer to ensure that UK programmes is compliant with funding requirements.
• To keep informed of current developments in life‐long learning, good practice, funding opportunities and appropriate quality standards and to disseminate this information.
• Where appropriate work to accreditation of training to masjids/centres
• To liaise with awarding bodies to ensure that all conditions of centre membership, policies and procedures and relevant quality assurance systems are implemented and evidenced.
• To maintain the administrative systems relating to the post.
The post holder will be expected to use their initiative, be proactive and work with a wide range of people in local communities and statutory agencies.
PERSON SPECIFICATION
Education & Experience
• Experience of working with community organisations in a community development and training role E
• Experience in programme development, monitoring, and evaluation. £
• Experience of conducting needs assessments. E
• Experience of delivering training on safeguarding, health and safety, lone working, funding and bid writing. E
Training:
• Experience of delivering training to people from diverse community groups E
• Experience of developing training materials and delivering and managing a range of unaccredited and accredited training courses E
• Experience of working with Muslims communities and faith communities more broadly E
• Management qualification D
• Funding qualifications D
• Teaching qualification D
Knowledge, Skills & Abilities
• An understanding of the issues affecting local masjids and Muslims communities and the training and development needs of their staff and volunteers E
• Knowledge of Islamic beliefs and practices E
• Ability to analyse training needs and to develop a programme of learning in response to identified needs. E
• Ability to design assessment tasks and assess learners work E
• Ability to manage training provision whilst ensuring that accessibility and equality & diversity issues are addressed. E
• Ability to communicate clearly in person and in writing to a diverse range of audiences. E
• Ability to monitor and evaluate the impact of training provision and to report on these issues E
• Ability to use ICT including Word, PowerPoint, Excel and Outlook and to be administratively self‐servicing, creating on line forms, E
• Able to work some evening and occasional weekends by prior arrangement. E
• Knowledge of the charity sector. E
• Good leadership and people management skills. E
• Fluent written and spoken English. E
• Report and proposal writing skills. E
• Complex problem solving and decision-making skills. E
• Commit to withhold the integrity and standards of UKIM Relief and its values. E
You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Programme Support, Risk Management, Project Compliance, etc.
REF-213 583
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
New Routes Integration
Since 2003 New Routes has been working with, and supporting, refugees, asylum seekers and isolated migrants in Norwich to support their wellbeing and ambitions by providing skill-building and social programmes in a safe and welcoming environment. We promote cross-cultural integration and community awareness, working with individuals and families from over 60 countries of origin. We work closely with an extensive network of partner organisations, both third-sector and statutory. New Routes is one-third of the Norwich Integration Partnership (NIP), alongside English+ and the Bridge Plus+.
Principle purpose of the post:
The Operations Manager will work closely with the Chief Executive supporting on contractual service delivery (including the management of risk), quality and improvement across the organisation and ensure quality services are provided. This will be informed and implemented by ensuring that our participants have appropriate methods to inform programme delivery routinely.
The Operations Manager will support the Chief Executive in leading and monitoromg service and organisational quality, financial/income activity and expenditure, adherence to policies and procedures, and overall compliance with health and safety activity through a range of measures, including the use of reports and data to make critical and informed assessments.
The Operations Manager will be responsible for developing and implementing the Fundraising Strategy in order to diversify our funding streams enabling New Routes to develop exceptional services that meet our participants existing and emerging needs.
In conjunction with the Chief Executive, the Operations Manager will hold responsibility for ensuring all staff are effectively supported to undertake their roles, and will administer formal HR policies and procedures when standards fall below expectations.
The Operations Manager will provide support and deputise for the Chief Executive when required. The postholder will be expected to demonstrate a high ability to be pro-active in anticipating and managing their workload, and work without high levels of direction.
Please see the attached Job Description and Person Specification. If you are committed to improving the lives of marginalised communities, we would love to hear from you. If you would like further details prior to submitting your application, please call our Chief Executive, Gee Cook, for an informal discussion.
Please complete the attached application form.