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Membership development officer jobs

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Top job
The Royal College of Radiologists, Multiple Locations (Hybrid)
£26,884 per year with pay progression up to £30,780 per annum within two years employment dependent on performance, plus excellent benefits
Posted 1 day ago
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£55,500 per year
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£30,000 - £35,000 per year
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Pembroke College Oxford, Oxford, Oxfordshire (On-site)
£25,000 - £28,000 per year
The Development Coordinator provides support across alumni relations, donor stewardship, fundraising operations, and office management.
Posted 3 days ago
Royal Ballet and Opera, Covent Garden (On-site)
Competitive, based on skills and experience - £70k+
Posted 4 days ago
Closing in 2 days
Learning on Screen - The British Universities and Colleges Film and Video Council, Remote
£35,000 per year
Posted 6 days ago
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Salford CVS, Salford (On-site)
£30,518
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Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£26,884 per year with pay progression up to £30,780 per annum within two years employment dependent on performance, plus excellent benefits
Full-time
Permanent
Job description

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

  • Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
  • Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
  • Provide support to ensure relevant documentation on membership processes are current and user friendly.
  • Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
  • Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

  • Experience of managing administration processes efficiently.
  • Demonstrable experience of providing exceptional customer service.
  • Experience of using and maintaining a database or equivalent to store and retrieve data.
  • A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
  • Ability to prioritise and anticipate competing demands.
  • Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: Friday, 4 July 2025
Closing date: 21 July 2025 at 00:00
Tags: Administration, Customer Service, CRM, Customer support