Membership Director Jobs in Bristol

Title:    Programme Manager

Reports To:  Director of Programmes & Development  

Salary:  £29,000 - £31,000 per annum, dependant on experience  

Location:  Home-based, flexible with easy access to the Wiltshire area

Contract:  Permanent, full time

Holiday:      25 days per annum, plus public holidays

Application:  Application Form

Closing Date:    Thursday 18th Janaury 2024 at 23:59

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for an experienced, dynamic and motivated Programme Manager to deliver, manage and support our YAT Adventure Programme.

Responsibilities will include:

• Acting as the key point of contact to organise, deliver and oversee the Adventure Programme to a group of young people, including managing and supporting residential adventure camps and activity days throughout the year.

• Recruiting young people to the programme, working in collaboration with our referral partners including schools and other organisations, ensuring all involved have an excellent understanding, relationship and experience with the Youth Adventure Trust.

• Working in partnership with the young people’s families to promote full attendance, effective participation and ensure they have all the information they require. 

• Carrying out direct work with young people to help support their needs and fulfil the Youth Adventure Trust’s aims.

• Providing ongoing feedback to young people, parents, carers and schools.

• Supporting the effective monitoring of the programme and measurement of young people’s developmental outcomes.

• Working with the Mentoring Managers to select and support young people moving on to the Mentoring Programme, and promote take up of the Bursary Programme. 

• Ensuring the highest standards of support, safety and safeguarding across the programme and all aspects of the Youth Adventure Trust’s work.

• Taking the lead with day-to-day administration and management of the programme. This will include maintaining a database, producing written communications and reports, information leaflets, website updates, budget monitoring, booking and negotiating with providers, and an array of detailed record keeping.

• Contributing to organisational planning and development, including supporting the development of further opportunities for young people. 

• Supporting the fundraising team through providing feedback, reports or event support.

You will also;

• Be involved in sector networking and awareness raising on behalf of the Trust.

• Act as an ambassador for the Youth Adventure Trust at all times.

The post is subject to a six months’ probationary period.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with young people, parents/carers, and professional organisations. You’ll need strong influencing and motivational skills; the capacity to get the best out of people and confidently deal with issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with:- 

• Commitment to safeguarding and dedication to promoting the welfare of young people.

• Relevant experience of managing young people, preferably in a residential environment as well as outside of this.

• Experience in working in partnership with other professional organisations and parents/carers.

• Strong leadership and team skills to motivate, support and work alongside a team of volunteers, activity instructors and logistics staff. 

• Self-motivation with the ability to work on their own initiative to plan and manage their workload.

• Strong IT skills including experience of MS Office, web based platforms and databases.

• Excellent administrative skills and a methodical and thorough approach.

• The ability to perform well and problem solve in high-stress and changing situations. Ability to be flexible and dynamic in approach.

• Excellent communication and interpersonal skills.

• A positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - if you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available in the policies section of our website. 

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: Thursday 18th January 2024 at 23:59

Shortlisted candidates will be notified on Friday 19th January 2024 

Interview Date: Thursday 25th January 2024, Location TBC

A second interview will be held for selected candidates on Sunday 11th February 2024 in the Wiltshire area. 

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website, or request a hard copy by calling us.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

If you are passionate about giving vulnerable young people life changing opportunities, want to make a real impact through your work and are looking to join a dynamic fundraising team with lots of potential, then this is the job for you. This is a fantastic opportunity for somebody who wants to take the next step in their career to help shape a new regional fundraising strategy and maximise income generation from a new geographical area. Building on the success of our Wiltshire-based fundraising, you will help us tap into the potential of new supporters from the Somerset area as we expand our Programmes to reach vulnerable young people in this part of the South West. 

The Role

It is an exciting and varied position which would be perfect for somebody who is creative and organised with experience of building relationships, organising events and managing a diverse workload. You may already be a Regional Fundraiser looking for your next role with an ambitious medium-sized charity, or you may currently be in your first fundraising role, ready to take the next step in your career.  Whatever your experience, we are committed to investing the time in developing the right individual. This new role will be shaped according to your skills and expertise, and will develop over time based on the success we have in building partnerships with local businesses, securing major donor support, running local events and engaging the community with our plans. 

As a Regional Fundraiser, you’re a people-person, self-motivated, well-organised, able to multitask, a strong administrator, a fantastic team player, have excellent interpersonal skills and enjoy being outdoors.  You must be as comfortable in the boardroom engaging high net-worth individuals as you are donning wellies and waterproofs to stand on the side of a mountain for the day. 

There will be plenty of opportunity to meet the young people on our programmes, visiting camps and taking part in activities. This will help you really understand the life-changing difference the Youth Adventure Trust makes and enable you to show our donors and fundraisers the tangible impact of their support.

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Wiltshire and Swindon. In 2024 we plan to expand our services to support young people from Somerset through our YAT Resilience Programme in the first instance but eventually through all four of our Programmes.

Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The continued success of the fundraising team is more important than ever as we plan to increase our capacity and reach into a new geographical area. This is an exciting time to join a small charity with big ambitions and this role will be instrumental in enabling us to reach more vulnerable young people at a time when they need support more than ever.

Apply Now

For a full job description and person specification, please download the Job Pack. Please note that all applicants must complete an application form and make reference to the job description and person specification in the Job Pack.

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. Full details can be found in the Job Pack.

Maternity Cover position from January to October 2024

Full-time

Homebased working in the UK

The Director of Development and Engagement is a member of the Senior Leadership Team and works in partnership with the CEO to lead the development, delivery and co-ordination of the organisation’s strategy.

In this role, you will have oversight across several areas including fundraising, membership engagement, finance and governance and will take the lead in generating income and ensuring the sustainability of the organisation.

The post also holds line management responsibility for three members of staff delivering across multiple areas of work including fundraising, finance, and communications. 

For more information, please download the job description below or visit our website via the ‘Apply’ button.

To apply, please download and complete our application form below. CVs will not be accepted.

This is an ongoing recruitment and interviews will be held as applications are received. We reserve the right to close this advert at any time.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. We are open to considering applications for a part-time role that would require a job share.

Salary: £80,000

Location:  London, or Bristol  

Hours: 35 per week (28 hours per week will be considered)

Contract: Permanent

Benefits:

· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period.

· Flexible working for all staff including working from home / hybrid working, and flexitime/TOIL scheme.

· Attractive family friendly policies.

· Private healthcare cover.

· Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

An exciting opportunity has arisen at the National Housing Federation (NHF) to lead our policy and research work.

The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.

The Director of Policy and Research is a key leadership role at the NHF responsible for the development and delivery of policy and research in support of our overall strategy.

You will lead a talented and experienced team to shape policy at a national level, working with senior officials across national and local government, and provide direction to our work across a range of areas including rent policy, quality and decency, net zero and homelessness.

You will be a member of the NHF’s leadership team and work closely with our members and Board. 

What you’ll do:

· Lead and support the development of the NHF’s strategic policy making across a range of complex areas.

· Drive an ambitious research agenda to ensure our influencing work is evidence based and compelling.

· Build a broad range of relationships at senior levels across government departments and with partner organisations.

· Support a highly responsive and agile policy making function, that can adapt to changing government priorities and external pressures.

· Build and maintain trusted relationships with leaders from across our membership, securing insight and support for our positions.

· Identify and manage strategic risks, working closely with colleagues and the board.

· Provide high quality professional support and advice to NHF members in relation to policy and strategy.

· Act as a member of the NHF leadership team (SMT), working with the Chief Executive and LT colleagues to deliver wider organisational goals.

· Act as a spokesperson for the NHF in the media and in high profile political settings including select committee inquiries.

About you:

· An extensive track record of developing successful policy in complex and/or highly regulated areas.

· Highly effective influencing skills and experience of developing senior relationships across a range of stakeholders and partners.

· A strong understanding of housing policy at a national level.

· A strong knowledge of the relevant legislative frameworks and processes

· Experience of commissioning external research and strategic advice.

· Significant experience of leading and managing staff and teams.

· Excellent organisational skills, including prioritising workloads, managing others and working under pressure to achieve tight deadlines.

Interested?

You can download the full job role profile and person specification that is at the bottom of the page.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff and details of which can be found on the NHF website.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer

We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience, we consider essential for the role, we will offer you an interview.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter

If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 18 December 2023

Interviews to be held: week commencing 15 January 2024

Director of Industry Transformation

Our Client is an industry-led network with 700+ business member organisations spanning the entire built environment value chain. The breadth of knowledge and desire for change across the membership allows them to collaborate to enable and inspire accelerated leadership and action from within. Similarly, the strength of influence from the collective network yields a powerful message to the government; they are able to inform and influence policy at national and local levels. 

The role:

Our client is looking for an outstanding Director of Industry Transformation, to primarily lead and shape their industry-facing programmatic work which has been catalysing shifts in industry-wide sustainability education and practices since 2007. 

The successful candidate will deliver on the role’s purpose of bringing together research and practices from across industry, academia, and civil society, and deliver world-class guidance by facilitating collaborative working between the our clients team, members, and partners. 

This work is currently focused on the organisations’ 2025 strategy impact areas of net-zero carbon, and climate resilience and nature.

As a director and member of the Leadership Team, the individual will also be involved in the design and implementation of overall organisational strategy and contribute to the day-to-day operational decision-making. 

The right candidate will have extensive experience from an advisory, consultancy, commercial or research background, and will come with significant knowledge of the property and construction industry. Knowledge and understanding of climate change mitigation, climate resilience & adaptation, and nature & biodiversity in a built environment context is required and passion for our clients mission, and a personal drive to succeed within it, is a must. 

Key competencies

•    Highest standards of honesty and integrity 

•    Strong commercial awareness

•    Ability to develop and maintain strong stakeholder relationships

•    Exceptional written, verbal and presentation skills 

•    Excellent facilitation skills, with the ability to aid groups with diverse perspectives to build consensus around ambitious and progressive ideas

•    Excellent research and analytical skills with exemplary standards of quality, accuracy and timeliness 

•    Exemplary planning, organisational and project management skills 

•    Aptitude in agile decision-making and problem-solving 

•    Creativity and problem-solving mindset  

Experience, knowledge and qualifications

Essential

•    Extensive experience in advisory, consultancy, commercial or research roles 

•    Experience of generating income and developing new business, including developing and managing budgets of a similar scale to those outlined in this job description

•    Significant knowledge of the property and construction industry, ideally encompassing technical understanding of sustainable design and engineering (of buildings and/or built environment infrastructure) as well as appreciation of a broad range of development financing models

•    Deep and wide-ranging knowledge and understanding of climate change mitigation, climate resilience & adaptation, and nature & biodiversity in a built environment context

•    Degree in relevant sustainability and/or building related subject, or equivalent professional experience

•    Experience of various research methodologies including qualitative, quantitative and digital 

•    Strong line management and leadership experience in terms of motivating and inspiring team performance 

•    Strong existing network of relevant contacts in UK built environment industry and UK government

•    Research interests that include the interaction between built environment, sustainability themes and socio-economic impacts and co-benefits

Desirable

•    Property, construction, or sustainability related professional qualifications such as from RICS, RIBA, IEMA

•    Experience obtaining funding from corporates/foundations/gov agencies

•    Knowledge of current and emerging technological innovations 

•    Appreciation of new and alternative business and economic models

•    International experience and understanding of sustainable development in different jurisdictions

Our client is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process.

Location:  Remote working with regular scheduled visits to the London Head Office

Contract Type: Permanent, Full Time 

Salary:  £80,000 - £90,000 dependent upon experience

Benefits: 28 days holidays plus Bank holidays 3 days closure between Christmas and New Year Enhanced Pension BUPA Cashback Scheme

REF-210 329

Do you have advocacy skills and experience of networking and lobbying international organisations in urban development? Do you have a passion for dog welfare? Then join our internationally recognised and respected organisation at an exciting point in our development. 

We are seeking an experienced consultant to help us shape and implement our global advocacy program for dogs. At ICAM, we strongly believe that some Sustainable Development Goals (SDGs) cannot be achieved by 2030 without putting in place policies and programs for humane management of dog populations. As such, we are in the process of initiating an influencing strategy targeted at global health and urban development stakeholders to recognise Dog Population Management (DPM) as a contributor to sustainable development. 

We have established a strategy and action plan and now need to drive forward the next external facing phase, including building relationships with influential stakeholders in the field of urban development. The next two years will focus on mainstreaming the important contribution of DPM in achieving SDG 3 (Health) and SDG 11 (Sustainable cities and communities). We are waiting to hear your proposal for developing and driving forward this advocacy strategy in collaboration with our international coalition of DPM experts.

Role Title: Advocacy Consultant 

Hours: Negotiable, full or part-time

Contract length: 2 years with potential to renew for further years

Payment: 60,000 GBP per year FTE

Consultant selection process: We are accepting CVs plus a cover letter explaining your relevant experience and how you would approach the first few months of a new advocacy role. Successful proposals will be followed by interview. 

Start date: As soon as possible following consultant selection.

Reports to: ICAM Director (and functionally to ICAM Chair)

About ICAM: The International Companion Animal Management (ICAM) Coalition is membership organisation that supports the development and use of humane and effective companion animal population management worldwide. Our vision is of a world where companion animals and human populations live together harmoniously. We are a registered charity (CIO Association) with the Charity Commission of England and Wales.

The position: We are looking for an experienced advocate and communication professional to work with our Director, Board of Trustees and ICAM members to lead the development and coordination of our advocacy work to ensure influential global stakeholders understand DPM’s contribution towards achieving different SDGs.  As an advocacy expert, the consultant will also be a first-class communicator and convener and with sound knowledge of UN and other international institutions particularly in relation to urban development. A seasoned tactician in advocacy, the consultant will help us in developing and implementing the advocacy strategy and plan. Familiarity with DPM would be beneficial but is not required; as an internationally recognised and respected organisation in the field of DPM, ICAM is able perfectly positioned to support an advocacy consultant with the necessary DPM expertise. 

Essential skills:

- Experience in advocacy and/ or external affairs management at the international level

- Excellent communication and networking skills, including at the highest levels of decision-making Knowledge and experience of the urban development sector

Key accountabilities:

● To co-lead the implementation and monitoring of advocacy strategy and plan for mainstreaming DPM within SDGs – in particular, SDG 11 on developing resilient and safe urban communities for all.

● Use insight into the UN system to inform ICAM’s advocacy targets and actions.

● In consultation with the Director, initiate strategic relations with key identified stakeholders within the urban development community and introduce/engage the Director, trustees and ICAM members as and when required.

● Effective management of relationships with these stakeholders.

● In consultation with Director, identify key external events and opportunities critical for engaging and influencing target stakeholders; and where agreed, represent ICAM in these events.

● Propose and organize events and side events in identified important global events - either as ICAM or as part of collaborative effort with other institutions and NGOs.

● Lead the development of campaign assets (reports, infographics, videos, etc) designed to target the interests of key stakeholders.

● Identify gaps in evidence of the importance of DPM to sustainable development and work with ICAM colleagues to fill these gaps and communicate them to a wider public or professional audience.

● Co-lead the development of ICAM's position on various topics within urban development.

● Support Director to engage ICAM members in development and implementation of advocacy strategies and work plan, to maximise their supporting actions and communicate progress to share with their supporters and donors.

● Identify potential partnership with other coalitions, organisations, trade bodies, corporates relevant to our goals and objectives.

● Maintain continuous and effective communication with the director ensuring timely reporting of engagement with stakeholders. 

Do you want to be part of creating a more just and equitable society? Facing History & Ourselves uses lessons of history to challenge teachers and their students to stand up to bigotry and hate. Join our growing team to help us ensure more young people grow up to be critical and empathetic thinkers, who are equipped to stand up against injustice and play their role as active responsible community members. As part of our growing programme team, you will help us to bring Facing History’s approach and resources to a growing number of educators and provide support to them as they implement our work in their classrooms.

Role Overview

The Programme Associate delivers Facing History training and support to educators, helps to build and engage our network of teachers and, using Facing History’s pedagogical framework, creates clear and accessible curriculum materials and resources.

The Programme Associate will initially be managed by the Executive Director and be accountable to our Senior Programme Associate (responsible for programme delivery) and Senior Curriculum Developer (responsible for developing and adapting educational resources) respectively for work that falls into their areas of responsibility.

This post holder will be required to attend meetings in London and there will be travel across the UK. Proximity to good transport links is therefore essential.

Key Duties and Accountabilities

Working alongside the programme team, the postholder will have the following key duties and responsibilities:

1. Programme Delivery: planning, preparing for and delivering training for educators both online and in person. 

2. Teacher Community Support and Engagement: creating relationships with teachers across our community, and running events and opportunities for them to engage more effectively with the organisation. Supporting the development of our teacher engagement journey and implementing new elements of this as they are developed. Supporting our developing online communities, and working to build and expand membership and engagement with them. Supporting evaluation and monitoring of the work, utilising relationships with teachers to secure their participation in surveys, focus groups and evaluation studies, as needed. Working with the Programme Administrator to ensure that regular communications go out to the educator network and to keep the database up to date. 

3. Programme Partnerships: alongside the Senior Programme Associate identifying and developing partnerships with schools, academy trusts (England), regional bodies and third sector organisations who can help to disseminate our work and become potential delivery partners.

4. Content Development: alongside the Senior Curriculum Developer, developing web- and print-based content for teachers and students, including lesson plans, units, study guides, and other resources. Researching, writing, and summarising complex histories to provide context for resources. Maintaining knowledge and expertise in best practices in teaching, pedagogy, and assessment, and ensuring those practices are reflected as appropriate in Facing History content. Providing content for our Ideas This Week website page and providing other means of supporting teachers to respond to current events in their classrooms. In conjunction with the Programme Administrator write / review content for Facing History UK social media activity linked to existing and newly developed resources.

Other: contributing to the smooth operation and effectiveness of the charity as part of a small team, representing the charity at events and conferences as required, and supporting the work of other members of the team as reasonably required.

Job Title: Service Development and Evaluation Officer

Salary: £30,282FTE (£18,169.20 Pro Rata)

Working Hours:              Part Time - 21 hours per week - flexible to include Tuesdays

Location:  Home based remote working, UK based only

Benefits:   NCT membership with access to exclusive benefits, pension scheme, 30 days annual                                                   leave (24 days pro rata) plus 8 bank and public holidays

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

About the role

We have an exciting opportunity for a Service Development and Evaluation Officer to work in our busy Service Development Team.  This role supports the charity in its aim of providing an excellent service for every parent by gathering, monitoring and analysing parent feedback of our services.  The role can be varied and involve working across multiple teams providing insight and data to continually improve services for parents.

The successful candidate can be based anywhere within the UK with this remote opportunity. We are looking for someone with good analytical skills who can communicate their findings to a variety of audiences. You would work closely with the Service Development Manager and Head of Service Development.

Responsibilities:

Course evaluation: 

· Design and implement evaluation and reporting tools across a range of services to assess quality, outcomes and impact, of our paid for courses, working closely with service delivery teams.   

· Respond to queries about the course evaluation and parent feedback process from parents, NCT staff and NCT practitioners.  

Research Design: 

· Act as a source of expertise on data collection, analysis, and reporting for colleagues across the organisation.  

· Develop approaches to piloting and evaluating new or adapted models of service delivery as part of the service development team.  

Data Analysis: 

· Select the most appropriate quantitative or qualitative methods to collect analyse and report data 

· Conduct quantitative and qualitative data analysis and reporting to guide individual and service-level quality and development improvement work.

· Mine NCT’s internal data and evidence and develop new approaches to capturing parent insight in collaboration with teams across the organisation to ensure that parents’ experiences and views underpin the organisation’s work.

Reporting 

· Build and maintain reports and reporting processes to ensure timely availability of actionable insight to inform service delivery, quality assurance and improvement.   

· Communicate parent insight and contribute to monthly reports for directors. 

· Build and develop a clear evidence base to underpin NCT’s work, including practitioner development, service quality and innovation.

Data Collection 

· Collect parent feedback using NCT’s IT systems to extract client information, ensuring data is accurate and GDPR compliant. 

· Building rapid testing surveys using the most appropriate datasets and questions to inform market research across the organisation 

· Use qualitative and quantitative methods to gain insight about our services to inform development work.

IT 

· Adapt processes as NCT integrates with developing IT systems while maintaining data integrity and accuracy

What are we looking for?

You would be a great fit for this role if you have strong Microsoft Excel skills so that you can successfully navigate and analyse data. You need to be highly organised and efficient using your excellent IT skills to complete tasks in a timely manner.  As well as excel you will need to be proficient using collaborative working across the Teams/Sharepoint ecosystem.  You will be comfortable speaking with colleagues both 1:1 and contributing to Team discussions and be able to work on your own initiative to get tasks completed.

Please visit our website and refewre to the description and further information

What we offer

We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website at NCT.

Closing date for applications: Noon, 18th December 2023

Interview dates: 3rd and 4th January 2024

Interview format: Virtual video call – flexible around your working day

Salary: £46,698 (London) / £42,373 (National) per annum
Hours:  35 hrs per week
Contract:  Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location:  London/Bristol - employees are able to work from home on an arrangement agreed with their line manager

An exciting opportunity has arisen at the National Housing Federation (NHF) for an External Affairs Manager role.  The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website. 
Could you be our new External Affairs Manager, working closely with our housing association members across the South of England?
You may already have a strong understanding of housing, but more importantly, you will be a skilled relationship manager, with fantastic communication and influencing skills.  You will be confident working at the most senior level, including with housing associations’ chief executives, board members and directors.
In this role, you will be the NHF’s relationship manager for a defined cohort of housing associations within our membership, supporting them, enabling collaboration and innovation across the sector and championing the role of housing associations with stakeholders.  You will also lead our member engagement on key sector issues nationally making sure that our wider policy, lobbying and campaigns work reflects our members’ priorities and our members are at the heart of everything the NHF does.
You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members. This opportunity has arisen due to a member of staff gaining a promotion elsewhere in the organisation.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- To be the key interface for the NHF with our members ensuring high levels of member satisfaction and retention. You will be responsible for developing brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.
- You will use your knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy issues, which support our members to deliver their social purpose.
- Reflecting the NHF’s important regional structure, you will be key contact point for most members in your region, ensuring they receive first class customer service on the issues which matter to them. You will work closely with the regional chair and facilitate the organisation of the attached regional chief executive or leaders forums and sounding boards. You will play a critical role in ensuring that diverse regional perspectives are understood and reflected throughout our policy and lobbying work.
- In addition to your account management responsibilities, you will work strategically with colleagues in a collegiate and collaborative way to manage and deliver a programme of member engagement on a key NHF policy priority, working with members across every region and specialism. In this role, you will lead the creation of structured member engagement bringing together those members to influence policy, engage key stakeholders and share best practice.
- Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.
- You will influence debates at the highest level and you will spot in advance and act to mitigate the risk. As such, this role requires a high degree of political and organisational nous.
- Whilst understanding and recognising that member retention is our primary business risk, you will be alive to wider partnership possibilities and will work with colleagues in our Commercial and Events teams to maximise commercial opportunities.
- To be the face and voice of the NHF with members, stakeholders and the media.
- To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.
- To maintain high quality standards and follow NHF policy and process.
- The location of the successful candidates is flexible, but travel to the relevant region will be required.

The successful candidate:
The successful candidate will be able to demonstrate:

- A sound knowledge and understanding of Housing Associations and issues affecting the wider sector.                               
- Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.
- Effective communication skills, in person and in writing, including the ability to credibly present at meetings and events.
- Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.
- Clear leadership skills, ability to lead complex programmes of work effectively, including using matrix management.
- Excellent analytical skills and ability to summarise complex information effectively to aid decision making.
- A commitment to excellent customer service.
- A positive, energetic and agile approach to work.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff and details of which can be found on our website. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 12th December
Interview dates: 20th and 21st December

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.