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Membership services administrator jobs in sutton, greater london

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Top job
United Kingdom for UNHCR, London (Hybrid)
£31,850 - £35,000 per year
Posted today
Closing in 2 days
Westbourne Grove Church, London (On-site)
£32,400 - £36,000 per year
Posted 2 weeks ago Apply Now
The Lucy Faithfull Foundation, Epsom, Surrey (Hybrid)
£45,000 per year
An exciting opportunity for an experienced fundraising professional to lead and grow our voluntary income.
Posted 2 days ago
Closing tomorrow
Student Christian Movement, Remote
£24,274 per year
Are you a recent graduate ready to spend a year working for an organisation that shares your values and commitment to social justice?
Posted 1 week ago
Closing in 2 days
The Association of Anaesthetists, London (On-site)
£34,208 per year
Posted 1 week ago
Hastoe Housing Association, Remote
£36,961 pa
Seeking an experienced individual to become part of Hastoe’s crucial daily operations to deliver our home ownership functions.
Posted 5 days ago Apply Now
Closing in 5 days
The Royal College of Radiologists, Central London (Hybrid)
£43,718 per year increasing to £48,319 within two years continuous service dependent on performance
Posted 3 days ago
Closing in 4 days
Blesma, The Limbless Veterans, Remote
£27,300 pro-rata
Join Blesma as a part-time Fundraising Officer in the North of England! Use your skills to support limbless veterans. Apply now
Posted 3 weeks ago Apply Now
Closing tomorrow
Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £31534 per annum + pension scheme
Posted 3 weeks ago
Closing in 2 days
Society of Analytical Psychology (SAP), London (Hybrid)
£70000 - £75000 per annum
Posted 2 weeks ago Apply Now
Page 3 of 4
London, Greater London (Hybrid) 12.26 miles
£31,850 - £35,000 per year
Full-time
Contract (Until August 2026)
Job description

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Philanthropy Officer. We are a small but high-performing team with big ambitions. You will support the stewardship of our Advisory Board and principle gift programme.  

As a team player, you will work with colleagues across Private Partnerships and Philanthropy, Communications and UNHCR global. 
Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of working with major donors and be someone who is externally focused and enjoys developing relationships. You will have experience of working with a variety of stakeholders at different levels. A problem solver, you will have strong organisation skills and be a confident and clear communicator verbally and in writing as well as able to juggle multiple projects at once. 
We welcome applicants from minority ethnic and protected groups. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply by completing our Application Form and submitting your CV. 
 

WHO WE ARE AND WHAT WE DO 
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
 

DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
 

ROLE RESPONSIBILITIES
Work closely with the Senior Advisor to steward donor relationship including Members of UK for UNHCR’s Advisory Board and principal gift prospects and donors. This will include: 

  • Supporting cultivation and stewardship. Involves working on account plans, preparing meeting briefings, writing of high-quality concept notes, proposals, reports, and other fundraising products.   
  • Supporting external Advisory Board members to develop and execute opportunities to raise the profile of UNHCR’s work. This may include researching, identifying and initiating new initiatives.  
  • Support with reporting back to the Advisory Board and regular stewardship ensuring the Board remains close to the charity and UNHCR – includes preparation of papers for quarterly Advisory Board meetings, monthly communications. 
  • Working with internal and external stakeholders to identify key networks and individuals capable of supporting UNHCR financially. 
  • Join portfolio meetings providing updates on the advisory board and relationships with key members.  
  • Supporting the coordination of the Intermediary Strategy to grow relationships with connectors in the private client sector and in collaboration with others. 
  • Support the Senior Advisor to maintain a focused new business pipeline. 
  • Support with management reporting, including keeping salesforce up to date for the portfolio and related KPI tracking. 
  • Other administration support with the portfolio  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience

  • Experience of working within a high value fundraising team, supporting on the development of high-quality communications such as reports and proposals. 
  • Some experience of cultivating external relationships across major donors.  
  • Experience of working with multiple stakeholders on high value fundraising projects. 
  • Experience of developing project plans for key projects, keeping to milestones and deadlines and working as part of a project team. 
  • Experience of supporting the development of stewardship plans.

Essential Skills/Knowledge

  • Confident communicator with the ability to effectively influence internal and external stakeholders. 
  • Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.  
  • Ability to act proactively to identify new prospects and fundraising opportunities.  
  • Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment. 
  • Good attention to detail and ability to proof-read a variety of texts. 
  • Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis and emergencies. 
  • Understanding of donor journeys and the importance of strong cultivation and stewardship plans. 
  • Understanding of the differences in approach between major donors, trusts, corporates and UHNWs donors and prospects. 
  • Excellent stakeholder and relationship management skills. 
  • Experience of working in a fast -paced complex environment. 
  • A flexible team player with service-oriented and problem-solving attitude. 
  • Proficient in using Word, Excel, PowerPoint and Project. 
  • Working knowledge of fundraising databases.

Desirable Skills/Experience (not compulsory)

  • Knowledge of international development or related subjects would be helpful, but are not essential
     

WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing

  • 28 days’ annual leave per annum plus bank holidays.
  • Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
  • Access to 100s of perks with discounts on everyday purchases.
  • Office wellness perks.
  • Discount on gym memberships. 
  • Hybrid and Flexible Working.
  • Staff socials.

Financial

  • Pension scheme with an employer contribution of 8%.
  • Non-contributory group life assurance scheme
  • Non-contributory income protection scheme.
  • One-off contribution towards homeworking set up.
  • Enhanced maternity, paternity, shared parental, and adoption pay.
  • Enhanced sick pay scheme. 

Development 

  • Comprehensive training and continuing development opportunities.
  • Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the “Documents” section. 

Closing date: 31 July 2025

Interviews date: Tentatively week of 11 August 2025
 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Posted by
United Kingdom for UNHCR View profile Organisation type Registered Charity Company size 51 - 100

We stand with refugees – will you join us?

Away Day.jpgFR.jpg
Posted on: Wednesday, 16 July 2025
Closing date: 31 July 2025 at 23:30
Tags: Fundraising, Human Rights, Humanitarian Aid, Refugee / Immigration, Major Donor