Mental health and wellbeing manager jobs in jersey, trinity

This is an exciting opportunity for a motivated, compassionate individual with a passion for social justice to make a real difference in our local community. Reporting to the Trustee Board, this role will be responsible for the overall strategic direction, management and financial sustainability of Stratford-upon-Avon Foodbank. Leading our staff and volunteer team, to provide emergency food and practical support to those in crisis and, in the longer term, working with our partners to help us  realise our ambition to ensure everyone has enough money for the essentials, and to end the need for emergency food and foodbanks for good.

Role details:
Location: Stratford-upon-Avon (Hybrid – Fred Winter Centre + flexible/home working)
Hours: Full-time, 37.5 hours/week
Salary: £40,000 - £45,000 (dependent on experience)
Contract:Permanent
Closing Date: 04 July 2025

Key responsibilities:

• Provide strategic leadership and operational oversight of the Foodbank
• Manage staff and volunteers with empathy and professionalism
• Oversee budgeting, fundraising, and partnership development
• Champion our mission to reduce poverty and promote long-term support

You’ll bring:

• Proven senior management experience, in the charity sector
• Strong communication and leadership skills
• Financial and fundraising acumen
• A collaborative and values-led approach
• Passion for supporting people in crisis and tackling poverty

We offer:

• A meaningful role where your work has direct community impact
• 28 days holiday plus bank holidays
• 3% employer pension contribution

How to apply

To apply for the role, please complete the application form and a letter including: :

• Details of why you have applied for the role.
• Details on the qualities you possess which mean you would be an ideal candidate for the role, please refer to the person specification in our job description.

Details of where to send the application letter and application form can be found in the Job Description attached to this ad.

As an equal opportunity employer, we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation. Please note we do not provide VISA sponsorship and unfortunately, we cannot employ you if you do not have the right to work in the UK.

SANE, a leading UK mental health charity, is seeking an experienced and entrepreneurial Senior Individual Giving Manager to join our Fundraising team. In this pivotal role, you will lead the development and delivery of innovative fundraising campaigns across multiple channels - including direct mail, digital, email and social media to grow our individual donor base, improve supporter retention, and increase legacy giving. Working closely with our digital, communications, and senior management team, you will manage regular giving programmes, design targeted legacy campaigns, and create compelling content to drive donations and deepen donor engagement. We are looking for a creative and strategic fundraiser or marketeer with a strong background in individual giving, ideally within the charity or not-for-profit sector. You should have experience running successful multi-channel campaigns, excellent copywriting and communication skills, and strong knowledge of CRMs such as Salesforce or Raiser's Edge. Familiarity with legacy fundraising and UK fundraising regulations is desirable. Above all, you will bring a genuine passion for mental health and a belief in the power of fundraising to create lasting change.

Pathway Manager

This is an exciting opportunity for a Pathway Manager to join a new service in Middlesbrough managing a small team of staff providing support to people who are homeless or at risk of becoming homeless.

Position: Pathway Manager

Location: Middlesbrough

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £38,432 per annum + pension and other benefits

Closing Date: Wednesday 25th June

About the Role

As Pathway Manager, you will be responsible for managing the Middlesbrough Positive Pathways service, supporting around 100 people annually across accommodation and outreach. You will lead a small team of staff and volunteers delivering personalised, psychologically informed support to individuals experiencing homelessness or significant disadvantage.

You’ll oversee the management of 14 self-contained accommodation units, ensure high standards of housing management and compliance, and work closely with stakeholders across Middlesbrough and Teesside to promote pathways out of homelessness.

Key responsibilities include:

· Managing the delivery of RSAP and SHAP accommodation-based support services

· Ensuring robust risk assessments, support planning, and safeguarding procedures

· Line managing Positive Pathways Coordinators, Outreach Workers, and volunteers

· Ensuring compliance with health and safety, housing regulations and organisational policies

· Building and maintaining effective partnerships with statutory and voluntary sector agencies

· Promoting the service and developing opportunities across the Teesside area

About You

To be successful in the role of Pathway Manager you will need to have the following skills and experience:

· Proven experience managing or supervising staff or volunteers

· Experience working with people facing homelessness, substance misuse or mental ill health

· Strong understanding of safeguarding, housing management, and regulatory compliance

· Ability to work in a fast-paced, collaborative environment while maintaining a calm, positive approach

· Excellent organisational, IT and communication skills

· Commitment to inclusive, person-centred support and continuous personal development

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Commitment to continued professional development with internal mentoring.

· Flexible working model for suitable roles.

· Supportive flexitime and toil arrangements.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Financial wellbeing offering interest free loans and advances

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Cycle to Work scheme and interest-free season ticket loans.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· International Accident Cover – accidental death, permanent ​disability

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Hub Manager, Devon & Cornwall

Reporting to: Head of Operations

Salary: £28,500 - £30,000, depending on experience

Hours: 37.5 hours per week (Monday to Friday, rota’d evening shifts and occasional weekends)

Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution

Location: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)

Manage: Directly: Lead Supervisor, Supervisors, Community Food Produce Coordinator, (fixed term role), Volunteer Team (incl. Corporate Volunteers, Drivers, Drivers Mate), agency staff

About FareShare South West

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.

Purpose of the Role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

Key Responsibilities

1. Operational Management

• Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
• Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
• Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
• Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
• Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
• Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
• Coordinate and manage external contractors for maintenance and repairs.
• Provide procurement support to secure value for money on consumables and equipment.
• With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
• Ensure adequate stock of operational supplies and equipment to support daily operations.
• Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
• Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
• Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
• Contribute to delivery of the Operations Strategy, including key developments for FSSW.
• Carry out other duties as required to support the successful running of the hub.

2. Team Management

• Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
• Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
• Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
• Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
• Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Foster a positive and productive team culture in line with FareShare South West values.

3. FareChance Employability Programme

• Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.

4. Health & Safety (H&S) and Compliance

• Take lead responsibility for the health, safety and security of the hub, and the safety and wellbeing of all staff, volunteer and visitors
• Champion a culture of safety and compliance, setting a strong example and ensuring robust H&S protocols are always followed.
• Effectively manage and resolve incidents in line with emergency procedures, including product recalls and escalation protocols.
• Keep accurate, up-to-date records of all H&S activity, including staff and volunteer training, audits, corrective actions and incident reports.
• Support the development, communication and enforcement of H&S and compliance-related policies, procedures, and risk assessments.
• Ensure that all legal and FareShare South West requirements related to food safety and H&S are understood and adhered to on site.
• Operate in accordance with the FareShare HACCP Food Safety Manual and local environmental health regulations.
• Ensure the site is always audit-ready and support internal and external audits as required.
• Ensure facilities and equipment are used safely, regularly maintained, and reported if defective.

5. Quality Assurance and Continuous Improvement

• Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
• Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
• Work with others to identify and implement improvements to systems, processes and workflows.
• Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
• Collaborate cross-functionally with other teams to support service development and innovation.

Person Specification

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential

• Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
• Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
• Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
• Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
• Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
• Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
• Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
• Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
• Physically able to carry out the role, including manual handling and operating in warehouse conditions.
• Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
• Full UK driving licence.
• Forklift truck operator’s qualification (or willing to train as an essential part of the role).

Desirable

• Formal training or certification in health & safety, manual handling, or food hygiene.
• Experience of working in a charitable, volunteer-led, or community-based organisation.
• Experience of route planning and/or vehicle logistics coordination.
• Experience of working within a regulated or audited environment
• Experience contributing to or delivering change initiatives.

Attributes & Values

• Committed to FareShare South West’s work to fight hunger and tackle food waste.
• Strong team player who supports collaboration and mutual accountability.
• Organised and methodical, with strong attention to detail.
• Reliable, consistent, and takes pride in maintaining high standards.
• Acts with integrity and openness; willing to learn from feedback and take responsibility.
• Enjoys being hands-on and actively involved in operational delivery.

Behaviours

• Leads by example and motivates others through positive, proactive behaviour.
• Calm and solutions-focused in challenging situations.
• Values and supports diversity and inclusion across the team.
• Communicates with respect and clarity, adapting style to suit audience.
• Champions a safety-first culture while enabling productivity.
• Embraces change and drives continuous improvement.
• Confident working within clear procedures and standards.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.85 per hour (£27,007.50 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. 

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

The Philanthropy Manager will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care.

We’re looking for an experienced Philanthropy Manager to play a pivotal role in securing significant philanthropic income from high-net-worth individuals and charitable trusts and foundations to support the vital work of our hospitals. Leading a team of three, this role is responsible for cultivating and managing existing high-value philanthropic relationships, expanding our high-value networks and further embedding a culture of philanthropy across our hospitals and charity.

The ideal candidate will have strong understanding and experience in working with high-net-worth individuals to secure 5-6 figure gifts. Communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to individuals, along with the ability to develop and grow lasting relationships with high-net-worth individuals, charitable trust and foundations.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS.

Are you experienced in UK policy and ready to lead on complex issues? Are you ready to use your policy expertise to drive meaningful change?

The MND Association is looking for a Policy Manager to shape and lead our policy influencing activities across England, Wales and Northern Ireland. In this key role, you will develop and promote policy positions that ensure our voice is heard in public debates and among decision-makers. You'll work with a wide range of stakeholders to influence change and improve support for people living with and affected by motor neurone disease. We're looking for a Policy Manager with strong analytical skills, political insight and clear communication abilities, who can work confidently both independently and as part of a collaborative team.

Key Responsibilities:

• Manage and develop policy, research and analysis work to position the MND Association in key debates
• Monitor and analyse public policy to identify barriers and propose evidence-based solutions to support campaigns, briefings and submission
• Communicate the MND Association's position through high-quality briefings, reports, submissions and speeches
• Develop and maintain relationships with policymakers, government officials, and key sector organisations
• Represent the Association in external policy and consultation forums
• Support the implementation and evaluation of the Association's Public Affairs and Campaigns strategy
• Keep internal colleagues informed of relevant policy developments
• Circulate policy positions to varied audiences in accessible formats
• Lead and support policy-related meetings, seminars and consultations
• Line-manage Policy Advisers and oversee commissioned projects where required

About You:

• In-depth knowledge of health and/or social policy in the UK
• Strong understanding of UK political systems, including Westminster and the devolved nations
• Proven experience in delivering impactful research and policy analysis
• A successful track record of policy development and influencing change
• Ability to interpret and comment on complex issues clearly and effectively
• Experience of managing staff and external consultants
• Strong planning and organisational skills with the ability to meet deadlines
• Willingness to travel across the UK and attend occasional evening or weekend events

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas

• Familiarity with UK political systems, including Government departments, Westminster and the devolved nations.
• Excellent communication, negotiating, reporting influencing and negotiating skills
• Excellent planning and management skills.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

The Policy Manager role offers a chance to make a real difference while working in a supportive and flexible environment. If you have the skills, experience and commitment to drive positive policy change, we would be delighted to hear from you.

Join us as a Policy Manager and help shape a better future for people living with and affected by MND.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

The National Lottery Community Fund is recruiting for a Stakeholder Engagement Manager, a key role in our External Affairs Team sat within our newly formed Communications Directorate.  

This role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.

This role offers an exceptional opportunity to shape our stakeholder engagement during a time of exciting change. You will position the Fund as a convening force in civil society, advancing community priorities through evidence-based advocacy that demonstrates how our funding strengthens communities.

Using your insight into the sector, you will work with colleagues to map and manage priority stakeholder relationships relevant to our missions and the impact of our funding. You will develop targeted engagement strategies to strengthen and diversify our stakeholders, delivering key activities including communications, events, briefings and meetings to support the development of these relationships.

Working with colleagues across communications and funding teams, you will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with relevant and influential stakeholders and organisations. You will have strong project management experience, with a robust approach to tracking relationships and managing stakeholder data, ideally through the use of Customer Relationship Management (CRM) systems.

The ideal candidate will bring a strong communications and engagement background, as well as experience in working with senior level stakeholders. Ideally you will have had exposure to the voluntary, community and social enterprise sectors. You should excel at building relationships with diverse stakeholders and be adept at navigating complex external environments.

Key responsibilities:

• Map and prioritise the Fund's stakeholder framework, identifying key influencers and decision-makers across sectors, ensuring an effective cadence of engagement (making it clear who are we talking to, when and why)
• Design strategic engagement plans that align stakeholder relationships with our missions and corporate plan, as part of the Fund’s integrated communications strategy
• Lead the creation of stakeholder toolkits and narrative materials that enable senior leaders and colleagues to engage effectively
• Coordinate high-profile events and engagement opportunities that strengthen the Fund's position in civil society
• Build measurement frameworks to evaluate the impact of stakeholder engagement activities
• Provide expert counsel to colleagues on relationship management and influencer engagement
• Maintain the SRM system and support colleagues across the Fund to use appropriately.
• Work with Communications Business Partners to integrate stakeholder engagement into portfolio strategies

Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interview date: Week commencing 7th July - virtual

On application, please align your supporting statement to the criteria below

Essential criteria

• Strong experience in stakeholder engagement and partnership development, with a track record of advising at senior levels
• Proven ability to design and deliver engagement programmes that meet organisational objectives
• Experience building stakeholder mapping tools and evaluation frameworks
• Strong project management, coordinating complex engagement activities
• Experience drafting and delivering high-quality presentation materials, often under tight timeframes
• Evidence of continuing professional development.

Desirable criteria

• Understanding of, or background in VCSE, public sector or civil society partnership development
• People management experience

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.

We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.

The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.

About the role

We're looking for a dynamic, relationship-focused, and highly organised individual to oversee our teaching programmes, school partnerships, and tutor network.

This role is crucial to ensuring our programmes are high-quality, well-managed, and meeting the needs of schools. You will be the first point of contact for schools, building strong relationships with headteachers and SENCOs, and ensuring that we offer the right support at the right time.

You will manage our team of tutors, ensuring they have the resources, training, and support needed to deliver our programmes to the highest standard. You will also oversee safeguarding and the measurement of programme impact, working closely with the fundraiser to ensure we have strong data for funding applications.

If you have experience in education, relationship building, programme management, or charity leadership, and you’re passionate about ensuring all children get the support they need, this role is for you.

Key responsibilities

School relationships and programme development (account management) 

• Develop and maintain strong relationships with schools and other stakeholders, ensuring our programmes align with their needs.
• Be proactive in identifying opportunities for growth, understanding school funding challenges, and positioning Quest for Learning as a key partner.
• Stay abreast of educational trends, school funding pressures, and local needs, using this market intelligence to shape programme delivery and ensure our offer remains relevant, impactful, and responsive to the challenges schools and pupils face.
• Support marketing efforts by sharing impact stories, case studies, and insights from schools.
• Support and develop approaches that foster meaningful engagement with parents and carers, helping them to feel confident and involved in their child’s learning journey.
• Maintain a strong understanding of school funding arrangements (e.g. National Funding Formula, Pupil Premium, EHCP funding), using this knowledge to position our programmes effectively and align with school priorities.

Tutor management and quality assurance

• Manage the tutor team, ensuring high standards of teaching and professionalism.
• Oversee tutor recruitment, training in programmes, and performance management.
• Ensure tutors are properly equipped with resources and training to deliver high-quality sessions and further relationships in schools.
• Provide pedagogical guidance and support to tutors where needed, drawing on strong educational knowledge to help resolve teaching queries or challenges.
• Actively develop the tutor pool, ensuring we have the right expertise and capacity across Oxfordshire.

Programme coordination and delivery

• Oversee the scheduling and logistics of our tutoring programmes, ensuring smooth delivery and efficient coordination of tutors and bookings.
• Ensure end-of-programme reporting is completed by tutors and shared with schools and other necessary stakeholders.

Safeguarding (Designated Safeguarding Lead - DSL)

• Act as the DSL for Quest for Learning (once trained) with support from the Chief Executive as Deputy Designated Safeguarding Lead, ensuring all safeguarding policies and processes are followed.
• Train tutors in best safeguarding practices and ensure incidents are properly reported and recorded.
• Liaise with schools and external agencies where necessary. 

Impact measurement & fundraising support

• Ensure a strong framework of assessment and impact measurement for pupils and our programmes.
• Analyse and collate data on programme effectiveness, reporting to the team.
• Work with the fundraiser to provide teaching-related content for funding bids and reports.

Person specification

Essential:

• Strong experience in account management, partnerships, or relationship management (preferably in education or the charity sector).
• Experience working in education or service delivery (e.g. as a teacher, tutor, or programme manager).
• Strong pedagogical knowledge and the ability to support tutors with teaching-related queries.
• Excellent people skills, able to build relationships with schools, tutors, and funders.
• Highly organised and proactive, with strong project management skills.
• Strong ability to problem-solve, take initiative, and manage multiple priorities.
• Understanding of safeguarding in education (or willingness to train as a DSL).
• Ability to gather and analyse data to measure impact. 

Desirable:

• Good understanding of school funding streams and financial pressures in the primary sector, including national funding formulas, pupil premium, and SEND-related funding (e.g. EHCPs).
• Experience managing a team (e.g. teachers, tutors, or volunteers).
• Experience in developing education programmes or training.
• Familiarity with funding applications and impact reporting.
• Knowledge of the Oxfordshire school landscape.

Why join us?

• Make a meaningful difference beyond the classroom. This role is perfect for experienced educators - whether you’re a teacher, SENCO, literacy lead, or school leader - looking to apply your expertise in a more flexible, strategic, and mission-driven setting.
• Stay connected to what matters: improving outcomes for disadvantaged children and supporting high-quality teaching across schools.
• Enjoy a supportive team culture, hybrid working, generous leave, and the opportunity to help shape the future of a growing charity with a strong reputation in Oxfordshire.
• Bring your knowledge, build partnerships, and be part of something that’s both impactful and personally rewarding.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

• Inclusive Art Group
• Supported Volunteering
• Weekly Community Meal
• Gardening Project with children from a local SEND school.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Job Title: Deputy Service Manager

Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access

Salary: £33,200

Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working. 

About the role

We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners. 

You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working within a criminal justice system environment
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.

Main responsibilities include:

• To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives

• Oversee the set up, delivery and impact of the new Arts & Wellbeing programme

• Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships

• Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely

Key skills that would help you in this role include:

• A proven track record of designing and delivering programmes that support young people’s development, progression and health

• Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds

• Demonstrable understanding of youth participation best practices and safeguarding requirements.

• Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences

• Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure

• Demonstrable experience of managing high level stakeholders, including funders and donors

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Decisions regarding applications will be shared w/c 30 June 2025.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.