Mental health volunteer volunteer roles

Homeless Health Peer Advocate - Salford

Aim of the role

As a Homeless Health Peer Advocate, you will form part of our team helping those experiencing homelessness to achieve better health outcomes.

Homeless Health Peer Advocacy is a pioneering model of advocacy style support. It aims to work towards an inclusive health system where everyone has access to the healthcare they need; ultimately moving people out of homelessness. We want to make it easy for people to access healthcare and improve their health. We know that Homeless Health Peer Advocacy creates a foundation for moving out of homelessness.

Suggested time commitment

Flexible – this volunteering opportunity will take place within our working hours, Monday-Friday: 9-5

Location

Home and Office (Manchester) and Community (Salford)

Supervised by

Ped Durling (Project Coordinator), Esther Baker (HHPA Peer Coordinator)

Main Tasks

This is a varied role, and you could do some or all the following activities:

• Arranging and committing to regular time each week to support clients to get help with their health needs.
• Acting as an advocate for the client, preparing for and supporting with appointments, results, letters and helping them to speak up for themselves.
• Updating your supervisor about calls to people experiencing homelessness and reporting any information/advice/guidance that has been requested
• Reporting any concerns about safety
• Providing feedback to help improve and develop the service
• Sometimes you may meet a client for a one-off appointment, or you might be working with a client over several weeks or months, depending upon their health needs. 

Skills and Experience

Please note this role is ring-fenced for those with lived experiences or multiple disadvantages.

We are looking for:

• People with lived experience of homelessness or risk of homelessness (all forms e.g., rough sleeping, sofa surfing, hidden homelessness)
• Experience of multiple disadvantage: domestic abuse or sexual violence, experience of the criminal justice system, mental ill health, neurodivergence, substance misuse, barriers to accessing healthcare.
• Friendly with good listening skills

• Able to listen and respond to information provided
• A positive, can-do attitude
• Good timekeeping and reliability

• The ability to communicate clear information

Induction, Learning & Development

To enable you to take part in this opportunity Shelter will:

• Provide you with a Volunteer Handbook and all Policies and Procedures
• Provide training: including Equality & Diversity, Health & Safety, Data Protection, and Safeguarding
• Provide access to our suite of internal training programmes and other appropriate Shelter training
• Provide on the job induction
• Pay out-of-pocket expenses in line with Shelter’s volunteer expenses policy

What you will gain

• Experience in homeless health advocacy with a leading national charity working with people experiencing homelessness.
• The opportunity to use your lived experience of homelessness to help develop trusting relationships with other people experiencing homelessness.
• Access to progression support and reflective practice
• The opportunity to meet new people and be part of a team.
• Equipment, like a phone etc to help you in your role.
• References provided if required to potential employers if you are looking for work.
• Regular catchups with your supervisor and opportunity to reflect on your input and role

Next steps

Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.

Please note, you will be asked to declare any unspent convictions and complete a Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.

If you would like any more information on the role or advice on how to apply, please contact us.

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

Volunteer Receptionist Crawley, Haywards Heath, Horsham, Burgess Hill, East Grinstead, Shoreham

A bit about the role

Supporting the Advice Supervisor, giving a warm and friendly greet to visitors to our services, identify what help is needed, direct people to information and self-help resources, book appointments and take enquiries.

What happens at Citizens Advice West Sussex

Our ambition is to reduce health and social inequalities by empowering people through information, advice and advocacy. We help people with all sorts of problems, from employment rights to food vouchers.
We listen and take people through their options so they make informed choices and support them to get the help they need. We advocate for residents, giving them a voice to bring changes to policy, so no one has to face their problems alone.

What will I do

 Welcome clients and other visitors to our services  Identify what help is needed and if there are emergencies  Directing leaflets, self- help materials and support clients to use our website pages  Setting up new clients on our database and record client information, book client appointments  Help the Supervisor with office tasks What skills do I need  Be friendly and approachable  Be open-minded and non-judgemental  Be confident to work independently  Have good IT skills ( Microsoft, database )

Where will I be

We have a number of vacancies on different days at our locations across Crawley, Haywards Heath, East Grinstead, Horsham, Shoreham and Worthing.

As well as at out growing community outreaches in each of those Districts and Boroughs.

If you are interested in this role, please apply and we can talk with you.

What Training will be given?

Full and ongoing training is provided by our Training team and first class training portals. We will work with you to identify what your needs are.
Training can include customer service skills and how to use our database.

Valuing Inclusion

We pride ourselves on having a diverse workforce with volunteers from a range of backgrounds and encourage. We welcome volunteers from all backgrounds, including Black Asian Minority Ethnic (BAME) volunteers, disabled volunteers, volunteers with physical and mental health conditions, Lesbian, Gay and Bisexual, Trans and Non-binary volunteers, to join our service.

Other Information

We need reception help across a number of our offices, we are also building our community volunteer led teams at locations such as Libraries and Community Centres.

Reasonable travel expenses are paid.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As a RPR support volunteer, you might:

• As an RPR Support Volunteer you might: 
• Visit people in their care home, to make sure they’re getting the right care and support 
• Talk with them about their feelings, thoughts and wishes 
• Raise concerns 
• Keep detailed notes and records 
• Make a real difference to someone’s life 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

What will you do?

• Explore different ways of fundraising to help the local Citizens Advice obtain money, either for specific things, or for ongoing running costs of the local Citizens Advice

• Help organise fundraising events to raise money from the local community and encourage volunteers and staff to get involved

• Create materials, such as newsletters or presentations, which can be used to raise the profile of the local Citizens Advice and for raising money

• Explore other ways of fundraising, including identifying new sources of funding from organisations

• Help to build relationships with local organisations or businesses

• Help staff put together some information to send to potential funders and to complete applications for funding bids

What is in it for you?

• Make a real difference to people’s lives

• Learn about a range of issues such as benefits, debt, employment and housing

• Build on valuable skills such as communication and problem solving, and increase your employability

• Work with a range of different people, independently, in a team and within your local community

• Have a positive impact in your community. And we’ll reimburse expenses too.

What do you need to have? You don’t need specific qualifications and skills, but you’ll need to:

• Be friendly and approachable • Be non-judgemental and respect views, values and cultures that are different to your own

• Have a positive attitude towards fundraising

• Have excellent verbal and written communication skills

• Have good IT skills

• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• Be willing to undertake training in your role

How much time do you need to give?

We can be flexible about the time spent and how often you volunteer so come and talk to us.

Valuing Inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people, people with colour, disabled people, people with physical or mental health conditions, LGBTQ+ and nonbinary people.

If you are interested in becoming a fundraising volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you, please contact us. 

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Are you an Italian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Italian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

�� What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Italian.

�� Why volunteer with us?

✔ Support members of the Italian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

�� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Italian-speaking community across the UK!

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

Ride High Children’s Volunteer 

Children's team seeking friendly, encouraging, supportive volunteers that are open to working with horses. No experience necessary. 

At Ride High MK, our charity helps over 120 children a week. These local children are referred to us for many reasons and could face serious challenges including poverty, mental health issues, and social isolation or be tackling issues such as grief, young carer responsibilities and bullying. With referrals from over 40 local agencies, including CAMHS, schools, and social services, Ride High plays a critical role in Milton Keynes’ social care and wellbeing landscape. We do this through a unique combination of equine-assisted learning and education.  

Every two-hour session for the children consists of one hour riding and horse care and one hour of clubroom work. The instructors at the riding school run the hour on the yard with our volunteers supporting the children and our skilled club leaders run the clubroom sessions. These include various projects and creative activities to work on personal and life skills. 

The Children’s volunteer role involves welcoming the children, helping to find their equipment, getting them out into the stable yard for their lesson on time, assisting with riding lessons where appropriate (no experience necessary) and clubroom activities, giving the children refreshments and helping to see that they get their transport home. 

We are looking for volunteers, aged 18 or over, who can commit to a regular weekly time to work with the children; helping to build their confidence, encouraging them to participate in sessions. Our greatest need is for volunteers who can help in the yard sessions, donating an hour of their time each week for the first hour of the session to help us keep the children safe and giving reassurance and encouragement so they get the most out of their session with the horses. The volunteers lead our horses while the children hone their skills and help them to understand and process directions from their riding instructors.

Timings:  

Monday to Friday (term-time only). 10:30am - 12:30pm 1:30pm-2:30pm or 2:30pm-3:30pm 

If you'd like to visit Ride High for a tour and to find out more about becoming a children's volunteer, contact Joanna

Founded in 2013, Release Counselling and Therapy for Women is a charity that has supported the mental health of thousands of women across Sussex.

Over the last decade, we have developed a skilled and experienced therapy team, who offer a range of services to help women address the issues life throws at them.

Our support is unique as everything we do is created and led by qualified counsellors, and we have become best known for our Therapeutic Groups and Wellbeing Days for mums.  We also run a 1:1 counselling service for women, supporting them through those other challenges in life and are in the process of setting up couples counselling.

We are looking for qualified female counsellors or CBT therapists to provide 1-1 or couples therapy online and to deliver weekly sessions for up to 18 weeks for 50 minutes.

For counsellors/CBT therapists offering over 3 client sessions per week, we can arrange a free monthly peer supervision group.

What are we looking for?
We are looking for a volunteer who:

Deliver counselling sessions via our online system Cliniko.
Write factual client notes that are stored within Cliniko.
Raise any safeguarding issues with the Clinical Lead.
Skills

Please note we do not have a student counselling placement as all of our counsellors are qualified.

Qualified counsellor/CBT therapist at a minimum of level 4 from one of the below-accredited organisations
Registered practitioner with BACP, UKCP, BABCP, BPS or HCPC
Current DBS check or willing to have one carried out
Experience of safeguarding procedures
Experience working with female clients with a range of issues

What difference will you make?

Your support will help improve the mental health and wellbeing of women by reducing isolation and empowering women to bring about positive change in their lives.

* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops and warehouses, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer stock generation assistant
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• If you are volunteering in one of our warehouses there may be some variation in your role
• We are looking for ebay listers, including researching items, help with processing and packing our online shop orders.
• Support with our van drivers, collecting and delivering stock to our network of shops and also helping with local street collections.
• Receiving donated items from members of the public
• Sorting, tagging and preparing donated items for sale
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

No Panic is a national charity at the frontline of accessible help for anxiety sufferers.

The No Panic Helpline is open 365 days a year between 10am and 10pm.

Those who call us can be struggling across a range of anxiety disorders: OCD; Panic Attacks; Phobias or General Anxiety Disorder.

We train our helpline volunteers to provide sufferers with all the information they need to begin the process of self-help recovery.

This is a remote volunteering opportunity where everything is done from home, including training, and there is never a need to attend elsewhere. This makes it the ideal opportunity for those with mobility or fitness issues.

Our volunteers work a 3-hour shift once a week.

Initial training is one evening a week for 8 weeks (for a small charge of £25 to cover costs), with backup support for the first 8 weeks on the helpline. There is continued support via bi-monthly support groups.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.