Mentor volunteer roles in elmbridge, surrey

A key role within any charity, the Treasurer will play a vital role in ensuring we are compliant, responsible with our limited means and sustainable.  Our current Treasurer will remain in post in a shadowing capacity to build the successful candidate's knowledge and confidence. Candidates for this post should be able to commit up to 15 days a year to support the Senior Leadership Team & Chair of the board.

 KEY RESPONSIBILITIES

· Ensure effective governance of the Charity’s financial affairs including compliance with all legal requirements and maintaining an effective framework of internal controls

· Chair the Finance and Risk subcommittee

· Report to and advise the board on financial matters and risk management to ensure sound decision-making

· Support the senior leadership team on budgeting, management of reserves and investment policy

· Work with the senior leadership team, professional advisors and auditors to oversee the preparation and scrutiny of       annual accounts, including assisting in drafting the Trustees’ report

· Work closely with the Chair (likely through monthly 1:1 virtual meetings) to maintain a clear understanding of the organisation’s financial health

· Deputise for the Chair if necessary

· Authorise payroll, payments and other financial transactions in accordance with Brightside’s internal control policies

· Attend monthly 1:1 virtual meetings with Brightside’s outsourced finance function

· Comply with all the statutory duties of a trustee, be an active member of the board and other subcommittees as required

WHAT WE’RE LOOKING FOR

Key to success in the role is the following:

· Qualified accountant, or similar

· Leadership experience within a financial team

· Excellent communication skills, to convey financial information to non-specialist board members both in meetings and in writing

· Commercial acumen

· Demonstrable experience of budget setting in the context of an evolving strategy

· Demonstrable experience of managing diverse opinions

· Passionate about social equality and the power of mentoring

· Committed to helping young people succeed

Desirable:

· Knowledge and experience of charity governance

· Knowledge of charity accounting

· Understanding of the social mobility sector and related geo-political climate

· Widely networked in a sector relevant to our work

· Experience of charity fundraising

· Lived experience related to our mission.

Lead the Way: Become Our Volunteer Virtual Community Activities Coordinator at SUNSHINE!

Are you a tech-savvy community builder with a passion for connecting people online? SUNSHINE—a soon-to-be registered charity dedicated to combating loneliness and building stronger communities—is seeking a visionary Virtual Community Activities Coordinator to pioneer our digital engagement initiatives. In this role, you will work closely with our Founder and CEO to conceive, plan, and run interactive online events that spark genuine connections and brighten lives.

About SUNSHINE

At SUNSHINE, our mission is to illuminate lives by forging genuine connections and nurturing vibrant communities. As a grassroots initiative in its early days, we’re laying the groundwork to officially register as a charity. Our aim is to deliver moments of joy and fellowship through both face-to-face and digital platforms, ensuring that even those feeling isolated can experience belonging. Your expertise in curating engaging virtual events will be crucial in amplifying our impact and extending our reach.

Your Role as Virtual Community Activities Coordinator:

As our Volunteer Virtual Community Activities Coordinator, you will be the digital catalyst behind SUNSHINE’s online initiatives. Your mission is to design meaningful virtual events—from interactive meet-ups and creative workshops to conversational cafés—that bring isolated individuals together in the digital space.

Key Areas of Impact:

• Digital Engagement Strategy: Craft and implement a comprehensive plan to host regular at least monthly virtual events that resonate with diverse audiences, addressing themes such as creativity, storytelling, and community support.

• Online Event Planning & Execution: Organise and oversee the entire lifecycle of virtual activities—from conceptualisation and technical setup to facilitation and post-event evaluation—ensuring that every session offers value and connection.

• Volunteer Coordination & Mentoring: Recruit, train, and guide a team of digital volunteers who will assist with event moderation, technical support, and community engagement. Empower them with the tools and insights needed to foster a warm online environment.

• Resource & Technology Management: Leverage and manage digital platforms (like Zoom, Microsoft Teams, or interactive web forums) to deliver seamless virtual experiences. Identify innovative tools and trends to elevate the quality of our online activities.

• Innovation & Continuous Improvement: Constantly explore new formats—such as breakout sessions, digital creative workshops, or themed conversation circles—that enhance interactivity and keep our digital community vibrant and engaged.

What We’re Looking For

We’re searching for a proactive, forward-thinking leader who is enthusiastic about shaping digital connections. The ideal candidate will have:

• Proven Digital Engagement Experience: A background in organizing online events, community management, or digital content creation—experience in start-ups or non-profit environments is a plus.

• Creative & Strategic Thinking: The ability to design innovative virtual experiences that maintain engagement while addressing the challenges of digital isolation.

• Excellent Communication Skills: Clear, empathetic, and inspiring communication—both in writing and verbally—to ensure a smooth and inclusive virtual atmosphere.

• Tech-Savvy & Adaptive: Proficiency with current digital platforms and a willingness to experiment with emerging tools to enhance community participation.

• Passion for Community Impact: A genuine commitment to social change and the belief that digital initiatives can create real-world connections and drive transformative change.

Why Join SUNSHINE as Our Virtual Community Activities Coordinator?

Taking on the role of Volunteer Virtual Community Activities Coordinator is more than just managing digital events—it’s about helping shape a movement dedicated to inclusivity and well-being online. By joining our leadership team, you will:

• Shape Our Digital Future: Influence key decisions that build and strengthen our online community, ensuring that our digital initiatives are effective and accessible.

• Drive Innovation: Be at the forefront of pioneering creative virtual solutions that enhance engagement and extend our community’s reach.

• Grow Professionally: Expand your skills in digital community management and event facilitation while working in a collaborative, purpose-driven environment.

• Experience Deep Fulfillment: Enjoy the satisfaction of directly contributing to a cause that transforms lives and brings hope to those battling loneliness.

Ready to Connect the Digital World?

If you’re excited to craft and drive virtual initiatives that bring people together and use your digital leadership to combat loneliness, we want you on our team. Join SUNSHINE as our Volunteer Virtual Community Activities Coordinator and help us build a brighter, more connected future—one online event at a time.

Welcome to SUNSHINE—where every virtual connection lights up lives and communities.

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

Collection Box Coordinator – 2 hours a week

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help with fundraising for Orpheus. You will coordinate the regular collection and replacement of Orpheus donation boxes within the local area and liaise with other volunteers to inform them which boxes need collecting. You will also need to maintain our database, inputting current and new locations, reporting stolen or broken boxes, researching new locations to distribute boxes and inform the Community Fundraiser.

This role would suite someone who is self-motivated, have a confident manner and experience of dealing with the public face-to-face. Experience using excel spreadsheets or databases would be beneficial, however we can provide training if necessary. You’ll need to be reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping. Being a car driver will help you within this role.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

• Experience of volunteering in an education setting.
• Working within a team as well as independently.
• The opportunity to meet new people and having fun.
• Develop confidence, empathy, listening and communication skills through working with our students.
• Gain experience in the charity sector.
• Opportunities to volunteer at other fundraising or on site events at Orpheus.
• Free on-site parking and expenses claimed back.
• Discounted lunches.
• Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

• To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
• To be tolerant of differences and use respectful language.
• Ensure professional standards and boundaries are clear.
• To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

​We hold new volunteer inductions at the start of each term, so apply ASAP to be in time to join our next induction.

Action for Refugees in Lewisham works to relieve poverty and isolation amongst refugees, asylum seekers and other vulnerable migrants in Lewisham. At the Rainbow Club supplementary school we aim to help children between the ages of 4 and 11 to improve their literacy, numeracy and social skills in a friendly and supportive environment.  We need your skills and enthusiasm to assist the teacher in the delivery of a literacy and numeracy class and work with other volunteers to develop a programme of recreational activities. The Rainbow Club runs on Saturday mornings during term-time.

Your duties will include:

• Arriving punctually for the 9am briefing by the Rainbow Club Headteacher;
• Working in a team with other volunteers and teachers to deliver literacy, numeracy, arts, sport activities – this includes ensuring children remain engaged throughout the lesson and carry out set tasks as instructed by the teacher;
• Working one-to-one with specific children if and when required;
• Filing classroom work and homework in children’s individual files and keeping all materials and resources tidy and properly stored;
• Liaising with parents as and when required for example distributing leaflets and news about future meetings and events and also assisting with parents' day;
• Following the teacher’s policies on discipline and classroom management;
• Supervising the children during break times;
• Supporting the children during class trips;
• Ensuring classrooms are clean and tidy at the end of each day – this may include being part of a regular team rota;
• Providing feedback and comments to the Rainbow Club Headteacher when required.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is CPD accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Position Summary:
Leads the Talent Acquisition team to deliver efficient, compliant, and inclusive recruitment processes, ensuring alignment with workforce planning forecasts and organisational goals. Manages sourcing, selection, and candidate experience while collaborating with the Workforce Planning team to anticipate future talent needs.

Key Responsibilities:

Recruitment Strategy Execution

• Oversee end-to-end recruitment processes for assigned business units, from job briefings to offer management.

• Partner with the Workforce Planning team to align sourcing strategies with long-term talent demands and skills gap analysis.

• Implement proactive talent pipelines (e.g., LinkedIn, diversity networks) for critical and future-focused roles.

Team Management

• Manage and mentor Talent Acquisition Specialists/Coordinators, setting KPIs for time-to-fill, candidate quality, and diversity hiring.

• Conduct regular performance reviews and identify training needs to upskill the team.

Employer Branding & Candidate Experience

• Promote the organisation’s EVP through job postings, social media campaigns (in partnership with the Talent Communications Team), and candidate interactions.

• Ensure a positive candidate journey by resolving escalations and maintaining clear communication.

Compliance & Best Practices

• Ensure adherence to UK employment law (e.g., right-to-work checks, GDPR) and internal policies.

• Audit recruitment processes to mitigate bias and align with DE&I goals.

Stakeholder Collaboration

• Partner with hiring managers and the Workforce Planning team to define role requirements and refine selection criteria.

• Share talent market insights (e.g., competitor hiring trends, salary benchmarks) to inform workforce planning strategies.

• Collaborate with the Team Leader: Onboarding to ensure a smooth handover post-offer acceptance.

Requirements:

• Education & Certification: CIPD Level 3 qualification or equivalent (e.g., HR apprenticeship, NVQ Level 3 in HR).

• Experience: 3+ years in recruitment, including 2+ years in a supervisory role.

• Technical Expertise: Proficiency in relevant systems and programmes.

• Legal Knowledge: Working understanding of UK employment law and recruitment compliance.

• Collaboration: Proven experience engaging with workforce planning or HR analytics teams to align recruitment with business strategy.

• DE&I Focus: Experience designing inclusive hiring practices (e.g., blind CV screening, diverse interview panels).

Job Summary

Job Title: Digital Marketer
Salary: Voluntary
Working Hours: Monday – Saturday, 10am – 6pm (Flexible shifts)
Reporting to: Project Leader
Location: NIAS Creative Campus, Holborn, London

�� Volunteer Digital Marketer Needed for Cultural Takeover – Rhythms of Kolonga ��
NIAS Creative Campus | A Transnational Campaign for the DRC

Do you believe in the power of digital storytelling to change the narrative? Are you ready to help lead a cultural takeover that redefines how the world sees the Democratic Republic of Congo?

NIAS Creative Campus is looking for a Volunteer Digital Marketer to help drive our campaign:
Rhythms of Kolonga: The Democratic Republic of Congo Beyond the Headlines — a transnational movement rooted in cultural rhythm, memory, and narrative justice.

This is not just marketing. This is movement work. This is digital activism through music, memory, and storytelling.

What We’re Doing:

Rhythms of Kolonga is a bold campaign reclaiming Congolese stories from the margins. We’re staging an online cultural takeover where sound, art, rhythm, and movement drown out outdated, one-dimensional headlines and amplify authentic, lived Congolese narratives.

Who We’re Looking For:

A visionary digital marketer with the heart of an activist and the skills of a strategist. You understand what an online takeover means and you’re fired up to help make it unforgettable.

Your Mission Will Be:

• Co-create and implement an online cultural takeover strategy across platforms.

• Craft powerful messaging rooted in narrative justice and cultural memory.

• Coordinate digital content, music drops, artist stories, campaign visuals, and live interactions.

• Engage communities, influencers, and allies in a bold online presence that reclaims the narrative.

• Help build a digital ripple effect that sparks conversations and shifts perceptions worldwide.

You Might Be:

• A digital activist, social media maven, or comms creative.

• Deeply connected to or interested in African cultural narratives, especially around the DRC.

• Someone who thrives in creative, collaborative environments and wants to leave a mark.

What You’ll Gain:

• Be part of a historic transnational campaign for cultural truth and justice.

• Grow your experience in high-impact digital advocacy.

• Collaborate with artists, thinkers, and changemakers across the globe.

• Make your voice part of a movement that matters.

What we are offering:

• Travel Expenses
• Reasonable Lunch Expenses (after probation period)
• Industry links
• Opportunity for growth through our training and development programme
• Potential for career mentoring by experienced staff

Ready to help us rewrite the narrative of the DRC?
Apply now with a short note on why this campaign matters to you, plus any links to relevant work or profiles.

Let’s move hearts and headlines—together. ����✊

Bright Futures UK are looking for warm, energetic, and experienced volunteer tutors to provide educational support remotely and a fun, safe space for young people living with serious illness.

Please note you must be 18+ and live in the UK for this opportunity.

Starting from as little as one hour per week, you will:

• Offer engaging and dynamic online tutoring sessions to support a young person.
• Help to combat social isolation through fun and engaging tutoring sessions.

You are the perfect fit if you have:

• Subject Knowledge: Strong understanding of subject concepts and theories.
• Teaching Skills: Ability to explain ideas in a clear and engaging way.
• Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
• Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.

Your valuable time and experience will make a difference by:

• Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
• Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
• Future Opportunities: Equip students with the knowledge and skills they need to succeed. 

In return, Bright Futures UK will support you by:

• Covering all expenses and materials used
• Providing DBS where needed
• Training you in safeguarding and other skill development opportunities
• Keeping in contact throughout your programme to ensure you feel comfortable and capable

If you are ready to make a difference in a young person's life and have the opportunity to tackle educational inequality, we would love to hear from you!

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 2 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

Time2Share@WECIL’s Befriending Service links volunteers 1:1 with a Disabled child / young person. Links are based on shared interests and activities which the volunteer and young person can enjoy doing together either in the child/family home or out in the community.

What experience do I need?

You do not need any previous experience with disabled children or young people, but we ask that volunteers are friendly, caring, reliable and able to make a commitment to visit a young person regularly.

What will I be doing?

You will volunteer within Time2Share@WECIL’s befriending service for disabled children/young people (aged 5-18 yrs) and their families. This involves spending time regularly with a disabled child or young person in their home or supporting the young person to take part in social and leisure activities in their local community. You will not be asked to administer medication or deliver personal care in this role.

Who am I responsible for?

You are responsible for the safety and wellbeing of the child or young person you are linked with. All links are risk-assessed and carefully monitored by your co-ordinator.

Who am I responsible to?

The parent / carer. You must ensure that the parent / carer’s reasonable instructions and guidance regarding the welfare of their child are adhered to and that clear communication is maintained. Feedback must be given to the parent/carer following a visit.

How often will I be needed?

Time2Share@WECIL typically ask for volunteers to commit to 2-4 hours a week and the days / times are agreed between the volunteer and the family. We ask for a minimum commitment of 6 months to ensure the child and their family are able to benefit fully from the relationship.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

The role of Software Tester is responsible for the testing of Youth4Youth’s technology solutions. The role involves communication with other Youth4Youth team members; creating test plans; creating test cases; running tests and analysing results to produce reports. The tester will be supporting a website and chat system.

Responsibilities 

• • Conduct functional, acceptance, end-to-end, and regression tests to ensure software quality and performance.
  • Collaborate cross-functionally with product design and development teams to develop comprehensive user experiences across mobile, web, and app platforms.
  • Regularly liaise with the wider team to ensure that test plans align with user requirements and core charity objectives.
  • Analyse test results and write detailed reports, communicating findings to both technical and non-technical audiences.
  • Identify areas for improvement and work proactively to enhance software functionality.
  • Stay up to date with technological innovations and new testing tools.

Skills 

• • Enthusiasm for learning about Youth4Youth’s users and processes.
  • Excellent problem-solving and communication skills to engage with team members and clients.
  • Strong written communication with attention to detail.
  • Design and spatial skills for usability assessment.
  • Adaptable mindset to handle changing tasks and technologies.
  • Willingness to stay updated with new software applications and techniques.
  • Familiarity with cloud platforms like Microsoft Azure and AWS.
  • Experience working with APIs.
  • Keen problem-solving and solution-building abilities.
  • Openness to learning new technologies.
  • Strong verbal and written communication.
  • Organisational skills to deliver tasks on time and manage effectively.
  • Collaborative experience and team support.
  • Proficient IT skills, especially with Microsoft applications.
  • Understanding of software engineering, programming, and development.
  • Experience with JavaScript, CSS, HTML, and frameworks like React and AngularJS.
  • Knowledge of continuous integration/delivery (CI/CD) and version control systems like Git.


 

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

This volunteer role is designed to provide vital operational and logistical support to the CEO’s Personal Assistant, ensuring that both day-to-day and ad hoc matters requiring a physical presence or UK-based coordination are managed smoothly. As the CEO’s primary PA is remote, this role will act as an essential on-the-ground extension of the executive support function, helping to manage communications, logistics, administrative tasks, and in-person coordination.

This is an excellent opportunity for someone looking to build experience in executive support, charity operations, and stakeholder engagement in a forward-thinking and dynamic third sector organisation.

Key Responsibilities

Operational Support (In-Office & On-Site)

• Serve as the local point of contact for tasks requiring physical presence – such as receiving mail, managing office-based documents, collecting/delivering resources, and setting up meeting spaces.
• Assist in coordinating in-person meetings, events, and visits, ensuring smooth logistics and professional presentation.
• Support the maintenance of filing systems and physical records in alignment with digital processes.

Remote Administrative Support

 Assist the Personal Assistant with diary management, follow-ups, and meeting coordination.

• Draft correspondence, schedule appointments, and prepare briefings or summaries as needed.
• Maintain records, digital filing, and update cloud-based systems (e.g. Microsoft 365, Teams, SharePoint).

Communication & Liaison

• Support communication between the CEO's office, staff, volunteers, trustees, and external stakeholders – particularly where in-person contact or faster turnaround is beneficial.
• Relay key information between the remote PA and UK-based teams or partners in a timely and professional manner.

General Tasks

 Assist with preparing for workshops, club events, and community engagements.

• Maintain confidentiality and represent the CEO’s office with professionalism and discretion at all times.
• Attend internal meetings or external events as delegated, capturing notes and key actions for follow-up.

Person Specification

 Essential

• Strong organisational skills and attention to detail.
• Clear and confident communicator with excellent interpersonal skills.
• Comfortable working independently and taking initiative.
• Based in London with the ability to work both remotely and in person as required.
• Proficient in Microsoft Office 365 and general digital platforms.

Desirable

• Experience in administrative, PA, or coordination roles.
• Interest in the charity or youth/community sector.
• Familiarity with platforms such as Teams, SharePoint, Trello, or CRM tools.

What You’ll Gain

Hands-on experience supporting executive functions in a respected charitable organisation.

• Opportunities for personal and professional development, including mentoring and training.
• Exposure to high-level operations, event delivery, and partnership engagement.
• Reimbursement of reasonable travel and agreed expenses (per Volunteer Policy).

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.