Money advisor jobs

About the Role

Are you someone who thrives on helping others, solving problems, and making a tangible difference in people’s lives? We’re looking for a committed and empathetic Student Advisor to join the Advice Service team at the University of Manchester Students’ Union (UMSU).

In this vital role, you’ll provide free, independent, and confidential advice to students across a range of key areas. Whether it’s supporting someone through an academic appeal, navigating complex housing issues, managing financial hardship, or dealing with personal challenges, your role is to ensure students feel heard, informed, and empowered to take the next steps.

You’ll be part of a small, dedicated team working in a busy, varied environment that puts student wellbeing at the heart of everything we do.

Key Responsibilities

• Deliver One-to-One Support: Provide impartial, confidential advice on academic concerns (appeals, complaints, disciplinaries), housing issues, financial support, and personal or welfare-related challenges.
• Support in Crisis: Offer guidance and emotional support to students experiencing difficult or distressing circumstances, such as mental health issues, harassment, or financial insecurity.
• Create and Share Resources: Develop accessible self-help materials (articles, videos, workshops) to empower students and reduce reliance on one-to-one services.
• Promote the Service: Take part in outreach activities, including campaigns, events, and training, to raise awareness and improve access to advice and support.
• Track and Report Issues: Use our case management system to record casework clearly and securely, and help monitor trends in student issues to inform future campaigns.
• Collaborate and Contribute: Work closely with colleagues across UMSU to support key periods like Welcome Week and elections, contributing to a supportive and inclusive student experience.

See the full role profile including the person specification for more details. 

Main Roles

• To provide advice and casework at OISC/ IAA Level 2 on immigration, nationality and asylum law.
• To provide supervision to Immigration Volunteers

Specific Duties

• Manage a complex caseload across the field of immigration, nationality and asylum law.
• Adhere to casework procedures as outlined in LRMN’s policies, the IAA standards and the Advice Quality Standards (AQS).
• Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
• Maintain Continuing Professional Development (CPD) in line with IAA registration or similar professional body, e.g SRA.
• Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
• To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
• Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
• Produce reports to meet funder’s and LRMN requirements.
• Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
• To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
• Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.

• Provide regular supervision to Immigration volunteers.
• Allocate immigration tasks appropriate volunteers’ knowledge and skills.
• Keep records of supervision meetings with immigration volunteers.

Other Duties

• To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
• To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
• To attend supervision and appraisal meetings and other relevant activities.
• To be administratively self-servicing.
• To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
• Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
• Maintain confidentiality in all matters relating to the work of the organisation.
• Comply with LRMN’s policies and procedures.
• Positively promote LRMN and its work
• Undertake any other work as may be reasonably requested.

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

The Role:

Citizens Advice Knowsley is funded by the Money and Pensions Service to deliver debt and money advice.  We are looking to recruit a Project Central Debt Supervisor to provide Technical Supervision as part of Greater Merseyside Money Advice Partnership (GMMAP) Quality team to deliver high quality and effective debt advice and support the GMMAP central team. As well as the technical development of staff and supporting the existing quality team you will also be involved in looking at the wider training needs of the GMMAP partnership.

The job allows for hybrid working with travel when required throughout the Liverpool City Region & Warrington to various GMMAP sites. This is a fantastic opportunity for an individual who has a passion for people development, a keen team player who can work independently whilst prioritising their own work and managing deadlines and targets. In return for your desire for success, we will make sure you receive all the training and coaching you need to fit right into our team.

What Are We Looking For? 

• Effective oral & written communication skills: with particular emphasis on presenting feedback and coaching.
• Ability to use IT Systems in the preparation of reports and submissions: Microsoft Office – proficiency in Excel, Word and Powerpoint. 
• Ability to prioritise own work, manage deadlines and targets to meet Service Level Agreements. 
• A minimum of 2 years’ Experience of delivering debt advice to Quality Mark standards and funder requirements. 

Why Citizens Advice Knowsley?

Things don’t stop with delivering an outstanding customer experience, we believe in working together as one to improve the lives of all residents within the Liverpool City Region & Warrington. 

You will also have opportunities to affect and influence change through being involved in research and campaigns work by providing information about clients' circumstances through the appropriate channels and recognising the need to identify issues having an impact on our clients’ lives.

Benefits:

• Employers Pension contribution of 6%
• Accredited Qualifications
• Continuous Personal Development in your role.
• Career progression opportunities across the organisation.
• 25 days holiday + Bank holidays (increases with length of service)
• Holiday purchase scheme

Closing date for applications: Tuesday 20th May 2025 at midday

Interviews will take place at our Kirkby office on Tuesday 3rd June 2025

If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make! 

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role. 

The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.

Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.

To find out more please see our Job Pack attached.

Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one. 

Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
 
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner for the clients you are supporting by liaising with your clients, advisors and partner organisations.  Effectively, you will hold the hand of clients who are finding their journey to debt relief a challenge with a mix of empathy and support, but also with comprehension of the system, and what actions the client needs to take.. 

You will empower and support financial literacy of clients and will ideally be qualified as a Connect Money Mentor (CMA) or equivalent, and will be able to demonstrate an excellent understanding of the welfare benefit system and have experience of advising customers on benefits.

At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.

Due to the nature of this role, a DBS check would be run on successful candidates.  Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

Our Youth and Play Workers will play a pivotal role in the Children, Young People and Families team, working as a core team of practitioners to ensure the smooth running of our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from Tulse Hill Adventure Playground and within local schools. The work of the Children, Young People and Families team is diverse and varied. Our current services include open access adventure play and youth activities at our Adventure Playground, school holiday programmes with off-site trips and activities, coaching in local schools, a Young Leaders programme offering paid work experience to young people, and working together with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective.

We are experiencing an exciting time of development for the team and are currently looking to recruit four Youth and Play Workers. To support our range of children and young people, our team will be made up of specialist Youth Workers and Play Workers bringing in relevant skills and experience. Whilst you will work across all of our Children, Young People and Families services you will have a specific focus:

As a Youth Worker you will:
• Focus on supporting our secondary age cohort
• Plan and run appropriate activities
• Provide structured interventions to support vulnerable young people
• Work with referral partners to provide additional support and activities

As a Play Worker you will:
• Focus on our primary age cohort
• Use your knowledge of Playwork Principles to plan and run engaging activities
• Foster relationships with families and local primary schools

Both roles will include an element of mentoring, relevant training will be provided to give you the necessary skills to deliver this.

Please specify in your supporting statement which specialism you would like to be considered for and outline your experience in this area.

To be successful in this role, you will act as a trusted practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will work as part of the team on the delivery and planning of all sessions, ensuring that the children’s and young people’s ideas are central to the construction of a varied and engaging play environment. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.

Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser

Four posts

Salary: £29,063 pa for experienced adviser.

£23,500 pa for trainee (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.

As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance. As a Trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer facing setting along with the ability and willingness to undertake training and development.

Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.

This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website 

For an informal discussion about the roles call Theresa Gniadkowski 

For an application pack visit our website, email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Friday,23/05/2025 at 5pm

Interviews: Friday, 30/05/2025

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

Are you a commercially minded finance professional looking for a role where you can drive real impact? We’re partnering with a national Charity seeking a proactive Finance Business Partner to join their team on a 12-month fixed-term contract.

This is an exciting opportunity to play a pivotal role in supporting strategic decision-making and adding value across a range of departments. You’ll act as a trusted advisor to stakeholders, providing insights that influence performance and drive efficiency.

Key Responsibilities:

• Business partner with operational teams to provide financial insight and challenge

• Lead on budgeting, forecasting, and financial planning processes

• Produce monthly management accounts and variance analysis

• Support cost control and value-for-money initiatives

• Deliver financial modelling to support strategic projects and investment decisions

• Assist in year-end processes and liaise with external auditors as needed

About You:

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent)

• Strong management accounting and business partnering experience

• Confident communicator, able to build relationships with both finance and non-finance stakeholders

• Commercially astute with excellent analytical and Excel skills

• Experience in public sector / charity

What’s on Offer:

• Competitive salary of up to £55,000

• Exposure to senior stakeholders and high-impact work

• Flexible / hybrid working available

• Chance to make a tangible difference in a values-driven organisation

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Our Adventure Playground Manager plays an integral role within our Children, Young People and Families team, supporting our Head of Service to create inspiring, high quality and child focused youth and play services. The work of the Children, Young People and Families team is diverse, and service includes after-school and weekend adventure play, school play sessions, mentoring, holiday activities and youth leadership programmes.

Tulse Hill Adventure Playground is at the centre of our Children, Young People and Families service, and you will have solid experience working in an Adventure Playground, or similar outdoor setting, as you will hold managerial responsibility of the site and resources ensuring that the environment meets the needs of all the children who use it and to enable children to obtain the full benefit of the playground and its facilities.

As a strong and inspiring manager you will lead a team of play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with.

You will champion the role that adventure play services play in supporting children and young people to thrive and be an advocate for partnership working, building relationships with parents, schools and other local organisations, to maximise use of the Adventure Playground and the range of services we provide. A strong understanding of how the service sits within the wider work of the organisation and building strong relationships internally and externally is essential to the role.

You will be joining the organisation at a very exciting time as we are just about to undertake a large scale rebuild of the outdoor adventure play structures which will be completed this summer - creating a new and exciting environment for children and young people to play. This will include a range of challenging play structures, a wildlife garden, growing area and outdoor kitchen, along with a small animal enclosure.

Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year
after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note that we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Join Our Team as Head of Finance

Are you a qualified accountant with a passion for making a difference? Do you have a knack for financial analysis and strategic development? If so, we have an exciting opportunity for you!

About Us:
We are a dynamic organisation dedicated to supporting community projects, retail initiatives, and national fundraising efforts. Our mission is to create a positive impact through strategic financial management and exceptional customer service. We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.

Working Hours: You will be contracted to 37.5 hours per week, Mondays to Fridays
Location: St Vincent’s Store, Allenby House, Rees Way, Bradford, BD3 0DZ. There is the potential for hybrid working.
Contract: Permanent
Salary: Up to £55,000 per annum
Requirements: This role is subject to 2 satisfactory references

Benefits Package:

• 33 days holiday (pro rata) per year inclusive of bank holidays, increasing to 38 days (pro rata) with service
• Employee assistance programme
• Retail discounts
• An extra day off on your birthday
• Buy/sell holiday scheme
• Cycle to work scheme
• Free will writing
• 1x annual salary death in service benefit
• And lots more

Key Responsibilities:

• Strategic Financial Management: Oversee financial transactions for various projects, including retail, trading, and community support.
• Year-End Accounts: Lead the production and reporting of consolidated year-end accounts, ensuring compliance with legal obligations.
• Business Partnering: Collaborate with managers, budget holders, and the Director of Finance to provide financial insights and support.
• Internal Audits: Conduct internal audits and monitor financial activities to identify and report irregularities.
• Taxation and Compliance: Ensure VAT compliance, oversee Gift Aid schemes, and manage annual tax computations and returns.
• Payroll Oversight: Review monthly payrolls and ensure accurate processing.
• Fundraising Support: Partner with the Fundraising and Communications team to oversee financial aspects of fundraising initiatives.
• Financial Reporting: Prepare accurate, timely management information and provide strategic insights for decision-making.
• Support and Cover: Assist in the overall management of the finance function, helping to embed a high-performance culture. Provide support and cover for the Director of Finance as required.

Person Specification:

• Qualifications: CCAB recognised qualified accountant.
• Experience: Minimum 5 years in senior finance roles, with experience in complex organisational structures and the charity, voluntary, or retail sectors. Experience liaising with auditors, business advisers, and board members.

Skills:

• Advanced IT and data manipulation skills, particularly in Excel (SUMIFS, VLOOKUPS, Pivot Tables).
• Impeccable attention to detail and dedication to accuracy.
• Excellent written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently and manage multiple tasks effectively.
• Good organisational skills, including the ability to prioritise and allocate tasks to ensure deadlines are met.

Why Join Us?

• Impactful Work: Contribute to meaningful projects that make a difference in the community.
• Professional Growth: Opportunities for training, development, and career advancement.
• Collaborative Environment: Work with a supportive team of professionals dedicated to excellence.

If you are a proactive, detail-oriented financial expert looking to take the next step in your career, we would love to hear from you!

How to apply: If you have the relevant skills and experience to fulfil this role successfully, please click apply. If you require any adjustments throughout your journey with us, please let us know.

Closing date: 15th May 2025
Interviews: 20th May 2025

Whilst we ask that staff have a connection to Christian values, religion is not considered in recruitment as we value people of all faiths or none.

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion. We encourage early applications as we may close the listing early once sufficient applicants have been received.

The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.