Monitoring jobs

The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.

The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.

Building Operations

• Open and prepare buildings each morning for operational use.
• Unlock, inspect and secure all buildings and external areas.
• Carry out daily opening and closing inspections.
• Ensure buildings remain safe, clean and presentable throughout the day.
• Prepare rooms for activities, meetings, training sessions and events.
• Set up and dismantle tables, chairs and equipment.
• Ensure rooms are returned to the required layout after use.
• Carry out daily walk-round inspections of all facilities.
• Report defects promptly to the Operations & Facilities Manager.
• Liaise with contractors attending site.
• Assist with contractor supervision where required.

Planned Maintenance

Undertake general maintenance including:

• Minor plumbing repairs.
• Minor carpentry repairs.
• Decorating and painting.
• Furniture assembly.
• Repairing fixtures and fittings.
• Replacing door furniture and locks.
• Replacing light bulbs and lamps.
• Clearing blocked gutters.
• General DIY repairs.
• Garden and grounds maintenance.
• External cleaning.
• Maintaining pathways and entrances.
• General building repairs within competence.
• Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
• Replace plug tops and fuses on portable equipment where appropriately trained.
• Carry out visual inspections of electrical equipment.
• Assist external contractors during servicing and repair works.

Facilities Compliance

Carry out and record routine statutory compliance checks including:

• Weekly Fire Alarm Tests.
• Emergency Lighting Tests.
• Monthly Legionella temperature monitoring.
• PAT Testing (following appropriate training).
• Intruder Alarm Tests.
• Fire Door inspections.
• First Aid box inspections.
• Accident book monitoring.
• COSHH cupboard inspections.
• Water hygiene monitoring.
• Daily building safety inspections.
• Monthly facilities inspections.
• Health & Safety monitoring.
• Record all compliance checks accurately.
• Report any non-compliance immediately.

Health & Safety

• Work in accordance with all Health & Safety legislation.
• Follow QCCA Health & Safety policies.
• Follow Lone Working procedures.
• Follow Manual Handling procedures.
• Follow Working at Height procedures.
• Use appropriate Personal Protective Equipment (PPE).
• Report accidents, incidents and near misses.
• Support risk assessments.
• Ensure safe systems of work are followed.
• Ensure safeguarding responsibilities are understood.
• Maintain safe access and egress throughout all sites.

Security Responsibilities

• Act as a key holder where authorised.
• Lock and unlock buildings.
• Operate intruder alarm systems.
• Monitor CCTV where required.
• Ensure buildings remain secure.
• Challenge unauthorised access where appropriate.
• Report security concerns promptly.

Customer Service

• Welcome visitors, hirers, contractors and members of the public.
• Provide a professional and courteous first point of contact.
• Assist customers with enquiries.
• Answer incoming telephone calls.
• Take accurate messages.
• Direct enquiries to the appropriate member of staff.
• Support community events where required.
• Build positive relationships with hirers and partner organisations.

Administrative Responsibilities

• Complete maintenance records.
• Update inspection logs.
• Maintain electronic compliance records.
• Complete basic data entry.
• Use Microsoft Office and organisational software.
• Send and receive work-related emails.
• Monitor stock levels.
• Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
• Maintain inventory records.
• Assist with booking preparation where required.
• File maintenance certificates and compliance documentation.
• Support reception and administration during busy operational periods.

Cleaning Responsibilities

• Undertake general cleaning where required.
• Inspect cleaning standards across all buildings.
• Ensure kitchens, toilets and communal areas remain clean and safe.
• Remove waste and recycling.
• Maintain cleaning stores.
• Monitor cleaning supplies.
• Support deep cleans where required.

General Responsibilities

• Work across all QCCA sites.
• Respond to emergency maintenance requests.
• Carry out reasonable duties consistent with the role.
• Attend staff meetings.
• Attend mandatory training.
• Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

In this key position, you will shape our online campaigns to improve the lives of women as you create website and social media content and manage community engagement. You can expect different challenges every day: implementing and monitoring advertising, updating digital guidance and training materials, and creating inspiring content that amplifies women’s voices and stories. We will look to you to identify opportunities to create conversations and showcase our members’ achievements, whilst building volunteers’ confidence to make digital contributions, so you will be central to our campaigning presence and mission.

Location: Hybrid, with one day a week at our London office.

About you

A creative and enthusiastic digital storyteller, you will be a true team player with demonstrable ability to manage multiple projects and deadlines. Creating website and social media content should naturally be second nature to you, and you will be fully familiar with creating reports based on analytical data and using a CMS and Google Analytics or similar reporting tools.

Exposure to an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) and social media tools (such as Sprout Social) would be an advantage, alongside formal certification in digital marketing, social media, analytics, content creation, UX or accessibility. Finally, you will ideally have a basic knowledge of HTML and CSS, some design and video editing skills, and a good understanding of digital advertising tools and campaign optimisation.

How to apply

For further information about this Website and Social Media Executive role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR team.

Closing date: 6 August 2026.

First-round interviews will take place virtually on 14 and 17 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

We're looking for an experienced money advice professional who is passionate about making a real difference to people's lives. You will have a minimum of two years' experience delivering money and debt advice, with the ability to support, motivate and develop others. Whether you're an experienced Team Leader or ready to take the next step in your career, you'll be committed to delivering high quality, person-centred services and achieving the best outcomes for clients. This role is about more than managing performance. It's about leading by example, supporting people experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness or digital exclusion, and helping your team deliver flexible, relationship-based support. We're looking for someone who is compassionate, resilient, organised and solution-focused, with excellent communication skills and a collaborative leadership style, committed to continuous improvement and helping people build long-term financial resilience. 

This role forms part of the Exeter Crisis & Resilience Fund partnership, delivered by Navigate, Churches Housing Action Team (CHAT) and Encompass Southwest – the collaboration is known as Wis£rmoney. Together, we provide a seamless service that supports residents from immediate financial crisis through to long-term resilience. Our partnership combines specialist money and debt advice, welfare benefits advice, housing support, homelessness prevention, trauma-informed practice and financial education to provide holistic support for people experiencing financial hardship. Rather than asking people to navigate multiple services, we work together to ensure they receive the right support at the right time, through a coordinated 'No Wrong Door' approach. 

The Crisis & Resilience Fund Team Leader will lead the delivery of the Exeter Crisis & Resilience Service, providing operational leadership to a multidisciplinary team delivering high-quality, person-centred support to residents experiencing financial hardship, crisis and multiple disadvantage. The postholder will line manage Navigate's Client Liaison Officers and the Money Advice Caseworkers employed by partners Churches Housing Action Team (CHAT) and Encompass Southwest to ensure a seamless, coordinated service that supports individuals from immediate financial crisis through to long term resilience. As Navigate's operational lead for the contract, the Team Leader will foster strong partnership working, maintain effective communication across organisations and ensure clients experience a consistent 'No Wrong Door' approach. Alongside leadership responsibilities, the postholder will manage a small caseload of complex clients, delivering FCA-regulated debt advice, welfare benefits advice, advocacy and holistic financial resilience support. They will provide guidance and oversight for complex casework, ensuring clients receive timely, flexible interventions tailored to their individual circumstances.

The Team Leader will champion Wis£rmoney’s relationship-based, trauma-informed approach, recognising that financial hardship rarely exists in isolation. By supporting staff to build trusted relationships with clients, remove barriers to engagement and address the wider issues affecting financial wellbeing, the role will help residents achieve sustainable financial stability, independence and resilience. The postholder will also be responsible for ensuring the service meets all contractual, regulatory and quality requirements, monitoring performance, driving continuous improvement and embedding innovative ways of working that enhance client outcomes while maintaining the personalised support that is central to the service model.

Key Responsibilities

Leadership and Service Management

• Lead Wis£rmoney's delivery of the Exeter Crisis & Resilience Fund service, ensuring a high-quality, person-centred service that reflects the partnership's shared values and objectives.
• Line manage and support Client Liaison Officers (2) and Money Advice Caseworkers (2), providing regular supervision, reflective practice, coaching and annual appraisals.
• Promote a positive, supportive team culture that prioritises staff wellbeing, continuous learning and high-quality client outcomes.
• Provide guidance and support on complex casework, safeguarding concerns and risk management.
• Lead by example, demonstrating relationship-based, trauma-informed approach to supporting people experiencing financial hardship.

Specialist Casework

• Manage a small caseload of clients with complex financial circumstances requiring specialist intervention.
• Deliver FCA-regulated debt advice, welfare benefits advice, budgeting support, income maximisation and advocacy.
• Develop personalised support plans that address both immediate financial crisis and longer-term resilience.
• Negotiate with creditors, landlords, utility providers and statutory agencies to achieve the best possible outcomes for clients.
• Support clients to access appropriate debt solutions, including Debt Relief Orders and bankruptcy where appropriate. 

Quality Assurance and Compliance

• Ensure all advice delivered by Wis£rmoney meets FCA requirements, Advice Quality Standard expectations and organisational policies.
• Carry out regular case reviews, file audits and quality assurance checks to maintain consistently high standards.
• Ensure accurate and timely recording of casework using AdvicePro and associated digital systems.
• Promote excellent information governance, GDPR compliance and safeguarding practice throughout the service.
• Support preparation for contract monitoring, audits and quality inspections.

Partnership Working

• Act as Navigate's operational lead within the Exeter Crisis & Resilience Fund partnership.
• Work collaboratively with Churches Housing Action Team, Encompass Southwest, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Build strong relationships with local agencies to improve referral pathways and client outcomes.
• Represent Wis£rmoney at partnership meetings, operational groups and multi-agency forums.
• Support collaborative problem-solving and contribute to the ongoing development of the partnership.

Service Delivery and Performance

• Ensure timely allocation of referrals according to client need, complexity and risk.
• Maintain oversight of client journeys, ensuring seamless transitions from crisis intervention to longer term resilience support.
• Monitor performance against contractual targets, quality standards and key performance indicators.
• Contribute to contract monitoring reports and evaluation, ensuring outcomes and impact are accurately recorded.
• Identify emerging trends, unmet need and opportunities to improve service delivery.

Outreach, Innovation and Continuous Improvement

• Promote innovative approaches that improve accessibility, efficiency and client outcomes while maintaining personalised support.
• Support the implementation of new systems, digital technologies and service improvements across the partnership.
• Encourage reflective practice and continuous improvement, identifying opportunities to strengthen processes and remove barriers for clients.
• Keep up to date with changes in legislation, regulation and best practice relating to money advice, welfare benefits and financial inclusion.

Safeguarding and Risk Management

• Ensure safeguarding policies and procedures are fully implemented across the service.
• Provide advice and escalation support for safeguarding concerns and high-risk cases.
• Promote safe working practices for staff delivering home visits, outreach and community-based support.
• Foster a culture where safeguarding, professional curiosity and client wellbeing underpin every aspect of service delivery.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Taking ownership of our digital and technology platforms, you will actively support campaigns that improve the lives of women. In particular, you will optimise our website, CRM and social media to grow traffic, engagement and conversions through reporting and A/B testing and proactively review digital content based on SEO changes and evolving organisational needs. At the same time, you will assist colleagues in delivering diverse digital projects whilst identifying opportunities for automation and championing best practice in everything you do. In short, you will bring women’s stories to life via marketing campaigns, AI, influencers, social media and other channels to give us a powerful voice to champion change and transform outcomes.

Location: Hybrid, with one day a week at our London office.

About you

Highly experienced in delivering websites, CRM systems and digital platforms, you will be a confident project manager with proven ability to translate user needs into digital improvements. Needless to say, you should be adept at digital optimisation, SEO, skilled at briefing developers and experienced at drafting digital project roadmaps and training materials, and you will be passionate about the possibilities of technology.

If you have a background with a membership, charity or campaigning organisation, so much the better, and knowledge of an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) plus HTML and A/B testing, CRO, UX, AI and analytics tools would be very useful. However, it’s your resilience and adaptability that will matter most, backed by a highly creative mindset and deep understanding of the latest digital trends.

How to apply

For further information about this Digital and Technology Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 6 August 2026

First-round interviews will take place virtually between 13 - 14 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

About Us

We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.

Role purpose:

To drive the growth of income from businesses, local authorities and public sector funders by identifying, developing and securing strategic partnerships. The role will build high-value relationships, generate new funding opportunities, and lead the development of compelling proposals, working closely with colleagues across Earthwatch to convert opportunities into longterm partnerships and sustainable income. This role will focus on building connections and opening doors, working closely with the Director to convert opportunities into funding to meet organisational targets.

Key deliverables:

Partnership Management and Development

• Lead on building and maintaining positive relationships with existing contacts in businesses, local authorities, and other partners in line with organisational priorities.
• Carry out excellent stewardship and management of partnerships, overseeing delivery plans, strategic activities and routine partnership activities.
• Lead all aspects of the partnership development process, including prospect research, proposal development and pitching, ensuring a seamless pathway from opportunity identification to funding secured.
• Cultivate relationships with other charitable organisations to expand Earthwatch’s network of partners and collaborate on joint environmental initiatives.

Proposal Writing and Project Development

• Lead the preparation of compelling funding proposals, tailored to meet the specific interests and priorities of potential partners.
• Ensure proposals are timely, impactful, and demonstrate clear outcomes.
• Work closely with the Finance team to develop accurate project budgets, ensuring all proposals are cost-effective and financially viable.
• Manage a portfolio of prospects and funding opportunities, contributing to agreed annual income targets. 

Sector Awareness and Marketing

• Monitor plans and strategies from businesses, local authorities and government bodies with a view to spotting opportunities for partnership working.
• Collaborate with the Communications teams to create high-quality marketing materials that support partner engagement and public relations.
• Represent Earthwatch at partner and networking events. 

Monitoring and Reporting

• Oversee the end-to-end grant management process, including timely submission of progress reports and financial narratives to ensure full compliance with donor requirements.
• Maintain a comprehensive reporting process via the CRM, providing accurate income generation updates, dashboards, and pipeline forecasts.
• Monitor environmental and sustainability issues in the media including emerging policies, trends and the performance of organisations with whom we have relationships. 

Collaboration and Team Support:

• Work closely with colleagues across the organisation, particularly the Income Generation, Programmes, Communications, and Finance teams, to ensure that funding proposals and reports are aligned with Earthwatch’s programs and objectives. 

In undertaking these roles, the postholder should also have regard to:

• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the postholder’s line manager.

Please see the full job description attached.

Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications. 

Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.

Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.

Job title: Chief Executive

Organisation: ILPA

Contract Type: 5 days per week/ permanent

Salary: Market rate

Location: Hybrid (London, Remote)

Application Deadline: 9.00am, Monday 10 August 2026

About the role and how to apply:

Overview:

The Chief Executive is responsible for the overall leadership, strategic direction, management, and sustainability of ILPA. They will: 

• Develop and deliver ILPA’s organisational and project strategies with the Committee of Trustees.

• Lead and support the staff team, fostering a values-based, high-performing culture.

• Oversee ILPA’s day-to-day operations and financial sustainability.

• Ensure accountability to and engagement with ILPA’s members.

• Support the Committee of Trustees in fulfilling its governance responsibilities.

• Work collaboratively with the Director of Policy and Advocacy and their legal team to improve immigration, asylum, and nationality law, policy, and practice. 

How to apply:

For futher details on how to apply, please see the job pack attached. 

Applications from individuals only – no agencies. Please do not use artificial intelligence in writing your supporting statement.

Equal Opportunities Monitoring 

ILPA is committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We would therefore be most grateful if you would complete the equality monitoring survey attached and return with your application. This information will be treated confidentially and anonymously. The information provided does not form part of the decision-making process and will not affect your application.

For more information about this role and detailed specifications, please see the job pack attached.

Who we are

Chefs in Schools is an ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role comes at a pivotal time for Chefs in School and will be key to supporting our vision and ambitions for the next four year strategic period. 

You will have significant experience in monitoring and evaluating programmes in a charity, non-profit, or social enterprise setting. As this is a standalone role with no direct reports, we are looking for a unique professional who is highly strategic but equally happy to roll up their sleeves and be hands-on. You will lead on high-level impact strategy, and you will also be the person designing surveys, managing databases, and directly analyzing the data.

To thrive in this role, you should be:

• An Analytical Thinker & Practical Doer: You can confidently clean, manage, and analyze quantitative and qualitative data yourself, translating complex numbers into highly visual, easy-to-digest reports for our team and funders.

• An Empathetic & Pragmatic Collaborator: You understand that school kitchens and delivery teams are incredibly busy. You excel at designing evaluation tools that are low-burden for our partners but high-yield for our learning.

• Curious & Improvement-Driven: You don't just collect data to check a box for funders; you are passionate about building a "learning culture" where findings are actively used to iterate and improve our programmes.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

• Leading on developing and implementing Chefs in Schools’ evaluation and learning strategy, in line with our Theory of Change.

• Owning and overseeing the impact dashboard

• Ownership for embedding a learning culture, ensuring that timely and actionable insights are generated and fed back into design and delivery to support continuous improvement.

• Using internal data and external research to identify what works, ensuring these insights are shared internally and across the sector in line with our strategic objectives.

• Support delivery teams to collect quantitative and qualitative data using the evaluation toolkit. Ensuring data collection is proportionate and meaningful with high completion rates.

• Support delivery teams to understand how impact data can help to improve and develop programme effectiveness, whilst maintaining quality.

• Lead on the dissemination of findings across the organisation, including presenting at internal meetings and events

• Translating data into clear, evidence-based recommendations to guide decision-making 

• Work across the organisation to ensure our impact is effectively communicated with external audiences.

• Identify future research, evaluation and learning priorities that could strengthen Chefs in Schools’ programmes and contribute to wider sector understanding of effective approaches to improving school food.

• Work with external academics and researchers to commission external evaluations to develop our evidence base and contribute to national and international studies .

Essential Skills and Experience

• MEL Experience: Proven experience in a monitoring, evaluation, and learning (MEL) or impact measurement role within a charity, non-profit, or social enterprise setting.

• Evaluation Design: Confidence designing and implementing practical evaluation frameworks, data collection tools, logic models, or Theories of Change.

• Hands-on Data Skills: Strong analytical skills with the ability to independently collect, clean, and analyze both qualitative and quantitative data. You must be highly proficient in Excel/Google Sheets and comfortable managing data platforms.

• Translation of Evidence: A track record of critically appraising evidence and translating findings into actionable, practical recommendations for delivery teams.

• Communication & Reporting: Ability to produce high-quality, highly visual, and engaging reports and presentations tailored to different audiences (e.g., trustees, funders, operational staff).

• Relationship Building: Strong communication and stakeholder engagement skills, with the ability to influence and support busy operational teams to value and embed data collection.

Desirable Skills and Experience

• Sector Knowledge: Knowledge of food systems, school environments, or children and young people’s health and wellbeing.

• External Evaluations: Experience commissioning, managing, or collaborating with external academics and research partners to evaluate programmes.

• Tech & Systems: Familiarity with specific data visualization tools (e.g., PowerBI, Tableau) or CRM databases (ours is Beacon) to streamline data capture and reporting.

Benefits

You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.

We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to the role. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview and complete a task at our office in Brixton, London.

Expected duration of this application process: 4 weeks

1st Round interview will take place the w/c 7th September

Title: Head of Operations

Responsible to: CEO

Hours: 35 hours per week

Salary: £45,000 - £48,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: Enhanced DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.

The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.

In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.

This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
• Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
• Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
• Oversee training and development needs and budgets.
• Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
• Create a positive working environment in which equity and diversity are promoted and staff can do their best.

Project management

• Project-manage the further development of new advice and active ageing services in Haringey borough.
• Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
• Contribute to the organisation and running of regular community and fundraising events.
• Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
• Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.

Quality and service delivery

• Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
• Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
• Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
• Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
• Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
• Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.

Operational leadership

• Advise the CEO on all staffing and service-delivery issues.
• Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
• Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
• Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
• Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.

These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

The Head of Partnerships will play a key role in managing Inter Mediate's relationships with institutional donors, foundations, governments and philanthropic partners. The postholder will coordinate donor engagement across the organisation, oversee grant management and reporting, identify new funding opportunities and support the development of high-quality funding proposals. S/he also leads on our internal quality assurance, research and reporting processes, line managing the Research and Reporting Officer.

Working closely with the senior leadership, programme teams and finance colleagues, you will help ensure that Inter Mediate maintains strong partnerships with its existing funders while expanding its network of supporters. This is a collaborative, externally-facing role suited to someone with strong relationship management skills, excellent organisational ability and experience of securing and managing funding within the international development, peacebuilding or humanitarian sectors.

With at least 7 years' experience in partnerships, fundraising, business development or grant management in the international development, humanitarian or peacebuilding sectors, you will have demonstrable experience managing relationships with institutional donors, foundations and/or HNWIs, and a track record of successful funding proposals and overseeing donor reporting.

You have excellent written communication skills, strong project management skills, and superb interpersonal and relationship-building skills, with proven ability to work collaboratively across teams.

You will ideally have experience working in conflict-affected or politically sensitive contexts, be well-versed in monitoring, evaluation and learning approaches and have working knowledge of grant management systems or CRM platforms.

You are commited to the values of dialogue, conflict resolution and peacebuilding.

We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.

The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.

We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.

This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.

Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.

We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.

The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.

Main Purpose of the Role

● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.

● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.

● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.

Key Responsibilities

General Responsibilities

● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.

● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.

● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.

● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.

● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.

● To support the fundraising efforts of the organisation.

Copywriting and Content Creation

● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.

● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.

● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.

● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.

● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.

Media and PR

● Develop and maintain positive relationships with local, regional and sector media

● Identify opportunities to generate media coverage and proactively place stories

● Produce press releases, media briefings and other content for external publication

● Support the management of effective and timely communications

● Ensure consistent messaging across media and public-facing communications

Website

● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence

● Create and curate website content, working with team members and partners as required

● Regularly update key resources, including online maps, directories and information pages

Digital Campaigns

● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.

● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.

● Gather stories and insights from communities and partners across the network to inform communications.

● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.

Monitoring and Analysis

● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.

● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.

● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) - places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. We are looking for a proficient and motivated individual to help drive it forward.

About the Role

The Development Officer will support the delivery of the Association’s income generation and partnership strategy, helping to diversify and grow funding streams across corporate partnerships, philanthropy, grants and strategic collaborations. The role exists to support the identification, development and stewardship of partnerships, with a particular focus on outreach to secure private finance and build long-term relationships with partners, investors and philanthropic funders alike. You will play a key role in supporting the full partnership lifecycle, from prospecting and engagement through to proposal development, account management and delivery.

This role is for an enthusiastic and proactive development professional, who is looking to grow their experience in partnerships, fundraising and income diversification within a purpose-led organisation.

Key Responsibilities

• Outreach and pipeline development: Support proactive outreach to corporate partners, funders and investors through research and identification to build a strong pipeline of opportunities that are successfully managed through a tailored engagement approach.
• New business and proposal development: Support the development of high-quality partnership proposals, drafting compelling narratives and supporting materials aligned to potential funder interests and organisational requirements.
• Partnership and stakeholder management: Support the management of existing partnerships, ensuring strong relationships are developed and maintained and that outputs are delivered as agreed, assisting in monitoring, comms and impact reporting.
• Events representation, networking and engagement: Attend and represent the Association at events, conferences and networking opportunities, helping to raise the profile of National Landscapes as an investment opportunity within the nature and environmental sector.
• Income diversification trend and insight monitoring: Support the exploration of new income streams and partnership models, including private finance and blended finance approaches, monitoring market trends, funding opportunities (both corporate and philanthropic) and competitor activity to inform strategy.
• Team support and collaboration:Work closely with the Head of Partnerships and Fundraising, the Development Team and wider Association Team to deliver programme priorities and contribute to a collaborative, supportive and high-performing team culture.

See the role description for more information, including the person specification.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain experience working dynamically alongside experts across the UK, and help shape the future of our most valued landscapes.

Job Title: Programmes & Funding Officer

Location(s): Home-based with attendance in the AUK’s London office or at meetings as required

London office: AdviceUK, 83 Victoria Street, London SW1

Status: Permanent

Reporting to: Programmes & Funding Manager

Responsible for: N/A

Pay scale: £30,000 to £32,000 dependant on experience, full time equivalent. £24,000 to £25,600 actual salary, depending on experience.

Working hours: 28 hours per week (35 hours full time equivalent) within normal operating hours. (Normal operating hours are 8.00am - 6.30pm, Monday – Friday.) Lunch & other breaks are unpaid.

Special conditions: Some evening work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required.

We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know. 

CHARITY OVERVIEW

Since 1979, AdviceUK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice.

We are both a membership body and charity. We support our 700+ members to provide advice to around 2 million people every year.

We are working towards a world in which every individual, regardless of means, is able to access the advice they need to exercise their rights and deal with any legal and social welfare challenges they may face.

JOB PURPOSE 

To assist the Programmes & Funding Manager in coordinating the day-to-day delivery of AdviceUK's funded programmes. The role will keep projects running smoothly, maintain accurate monitoring data, and be a reliable first point of contact for members and delivery partners. The Programmes & Funding Officer will also assist in maintaining stakeholder relationships and ensuring that AdviceUK members have the practical support needed to access and sustain advice services.

KEY TASKS AND RESPONSIBILITIES 

1.Programme & Project Support

·Assist the Programmes & Funding Manager in the delivery of AdviceUK's funded programmes and contribute to their design and development where required.

·Coordinate the day-to-day delivery of funded projects, keeping track of timelines, milestones and actions in line with agreed project plans.

·Support the coordination of AdviceUK staff and external associates/trainers involved in programme delivery.

·Maintain project governance processes and practical workflows to ensure funder requirements are met.

2.Development & Funding Support

·Conduct research on potential funders and commissioners at local and national levels to identify new opportunities.

·Provide administrative support during the drafting of funding bids, tenders, and proposals.

3.Relationship Management

·Liaise with members, stakeholders and partners to maintain positive working relationships.

·Support the Manager in organising meetings and events with key stakeholders in the advice sector.

·Ensure AdviceUK’s vision and values are reflected in all external communications and interactions.

4.Monitoring, Data & Evidence

·Maintain and update CRMs and other reporting tools to ensure accurate programme progress tracking.

·Collate monitoring data and project evaluations to help demonstrate performance against KPIs.

·Assist in the preparation of financial and non-financial reports for funders and stakeholders.

·Help identify and share impact studies and good practice case studies from projects with the wider membership and sector.

5.General Responsibilities

·Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.

·Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work

·Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers

·With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training

·Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of you line manager, ensure you make time to speak to members and visit their           services.

·Adhere at all times to AdviceUK’s policies and procedures

·Carry out any reasonable duties compatible with the post assigned by your line manager

Role Overview

The Assistant Finance Manager supports the Deputy CEO in delivering a high-quality finance function. This role is integral to the day-to-day financial operations of the business, contributing to financial control, reporting, and analysis.  The role also involves supervising junior finance staff and deputising for the Deputy CEO where required.

Key Responsibilities

Financial Control and Governance

· Assist in the preparation and maintenance of the month-end timetable, ensuring deadlines are met.

· Prepare the management accounts, including reconciliations and supporting schedules.

· Review and assist with bank reconciliations and nominal ledger maintenance.

· Complete VAT, fixed asset accounting, and general ledger integrity.

· Assist with payroll processing, HMRC reporting, and pension submissions.

· Contribute to the preparation of year-end statutory accounts and liaise with external auditors.

· Provide cover for finance operations tasks (e.g. loan postings, payments, refunds) as required.

Financial Analysis and Reporting

· Assist in analysing financial performance and investigating variances against budget.

· Track grant utilisation and spend.

· Contribute to KPI reporting, covenant tracking, and reporting to stakeholders.

Budgeting and Forecasting

· Assist in the preparation of budgets and periodic reforecasts.

· Work with budget holders to monitor and challenge expenditure.

· Support short- and long-term cash flow forecasting.

· Assist in monitoring cash position and highlighting risks or shortfalls.

Person Specification

Essential

· Part-qualified or newly qualified accountant (ACA/ACCA/CIMA or equivalent).

· Experience working within a finance function, preferably in a small or growing organisation.

· Strong analytical skills with high attention to detail.

· Good communication and stakeholder engagement skills.

· Ability to manage multiple priorities and meet deadlines.

Desirable

· Previous supervisory or team support experience.

· Strong Excel and financial systems knowledge.

Additional Information

· Hybrid working (approximately 8 days per month in the office)

· Benefits include health plan, life insurance, income protection, flexible working, and retail discounts

Location: Coventry (Meriden Business Park)
Organisation: Fair For You Enterprise CIC
Regulated by: Financial Conduct Authority (FRN: 719715)

Indicative Salary: £37.5k.  Part time working will be considered.