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Page 1 of 50
Cardiff, Cardiff (On-site)
£30,108 - £33,453 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

The Friendly Trust is seeking a committed and experienced Trust Officer to join our team. This role offers an opportunity to make a tangible difference by supporting vulnerable people to manage their financial affairs and access their rights.

The postholder will manage a varied caseload, providing advice, financial administration, and ongoing support to Service Users and their families. This includes working with welfare benefits, budgeting, and acting as a DWP corporate appointee where appropriate.

Key responsibilities include:

  • Delivering person-centred advice on welfare benefits, financial management, and related matters
  • Managing Service Users’ day-to-day finances, including budgeting and expenditure monitoring
  • Developing and reviewing individual money management plans
  • Maintaining accurate records in line with legal and regulatory requirements
  • Building effective relationships with Service Users, families, and partner agencies
  • Ensuring compliance with relevant legislation, including the Mental Capacity Act 2005

About you

You will bring:

  • A minimum of 3 years’ experience in social care, advocacy, or a related field
  • Experience supporting disabled people, individuals with mental health needs, or vulnerable adults
  • Knowledge of welfare benefits and relevant legislation
  • Strong organisational, communication, and case management skills
  • Experience of financial administration and record-keeping
  • A full driving licence and access to a car
Application resources
Organisation
The Friendly Trust View profile Organisation type Registered Charity
Posted on: 18 May 2026
Closing date: 05 June 2026 at 12:00
Tags: Advice / Information, Finance, Advocacy, Learning Disability, Mental Health, Safeguarding, Social / Support Work

The client requests no contact from agencies or media sales.