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The Role
We now seek a Monitoring, Evaluation, Learning and Research Manager to deliver a step change in organisational capacity in the MELR space, develop our approaches to data collection, and coordinate planning and reporting processes. This will require an experienced, self starting practitioner, capable of developing a long term strategic vision as well as getting deeply involved in ensuring its realisation.
The Organisation
Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to facilitate change and help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.
Our programmes, which take an Asset Based Community Development approach, are focused around the three pillars identified by our members of stopping violence (especially gender based violence), poverty and injustice.
For further information, please click apply and see the job pack attached.
Closing date for applications is 31st October 2024.
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.
It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.
The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.
The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.
Who are we looking for?
The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work.
The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.
They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.
What we offer
· £34,199 pro rata (based on a standard working week of 37.5 hours)
· Working hours: Can be delivered flexibly, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal) or home-based within countries where Blue Ventures has administrative capacity (Tanzania)
Closing date for applications: 5 November 2024
Contract status: Global post, full time
Start date: As soon as possible
Contract duration: Permanent
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; UK: circa £68,405 - £79,205; Belize: circa BZD 105,246 - BZD 136,167; Timor-Leste: circa $43,048 - $63,710; Kenya: circa KES 8,200,933 - KES 12,137,381; Tanzania: circa TZS 137,448,2770 - TZS 203,423,450; Senegal: XOF 38,749,823 - XOF 57,349,738; Indonesia: IDR 819,656,485 - IDR 1,213,091,597 Madagascar: circa MGA 200,388,967 - MGA 361,582,361 (net per annum; only applicable in Madagascar)
Salary Band: A1
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
As the Director of Programme Performance, you will be pivotal in leading a team responsible for the design, implementation, and management of monitoring, evaluation, and learning (MEL) systems. Your leadership will be critical in developing performance indicators and data pipelines that inform organisational and programmatic key results, guide data-driven decision-making, and deliver meaningful impact assessments.
The Director of Programme Performance will ensure the effective development of culturally relevant, community-centric performance indicators and alignment with donor requirements. They will collaborate closely with the Data Science and Technical Knowledge teams to design and refine performance indicators, implement monitoring frameworks, and develop data flows that align with Blue Ventures’ strategic goals.
This role also includes overseeing the integration of community feedback, fostering continuous learning, and ensuring that programmatic data informs adaptive management.
The ideal candidate will be an experienced leader with a strong background in marine conservation, socioeconomics, and MEL systems and experience working with small-scale fishing communities in diverse geographical contexts. This role will report to the Chief Technical Officer.
The client requests no contact from agencies or media sales.
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We are seeking a highly motivated and experienced finance professional to join our team and play a vital role in our continued success. As Finance Manager, you will have the opportunity to positively impact local lives by leading and overseeing all aspects of our financial operations. You will be responsible for ensuring the accuracy, timeliness, and compliance of our financial reporting, while also providing strategic financial insights to support our mission. You will be a member of the Wider Senior Leadership Team (SLT), working closely with the CEO, Board of Trustees, and internal teams to ensure our financial sustainability and resilience. This is a hands-on role with a mix of strategic and operational tasks and is essential to the success of our 3-year strategy, maintaining best practice financial controls and budgetary oversight, and meeting statutory obligations.
You will be part of an upbeat, skilled team within a values-led organisation that focuses on the wellbeing of its staff. You’ll make an important contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in the South West.
Duties & Responsibilities
Leadership
- Lead and mentor a small finance team, fostering a culture of professionalism, accountability, and continuous improvement, ensuring the day-to-day smooth efficient running of the finance function.
- Contribute to strategy development and implementation as part of the wider SLT.
- Work closely with the CEO, Deputy CEO and Board of Trustees to facilitate good governance and risk management, including attendance at the monthly Finance Sub-Committee.
- Manage, maintain and develop financial systems and controls, increasing their impact and quality and implementing best practices in financial management.
- Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Charity Commission, HMRC).
- Ensure FSSW fulfils its legal and regulatory requirements around GDPR.
- Develop and maintain strong relationships with external stakeholders, including our Auditor and peers across the FareShare network.
- Act as a local ambassador for FSSW.
Finance Operations Management
- Undertake the day-to-day bookkeeping (Xero, Dext, ApprovalMax) including accounts payable, accounts receivable, bank, payroll, banking, and general ledger maintenance.
- Manage the staff payroll and pension process, monthly HMRC reporting and payments, including monitoring of VAT, tax, and gift aid, and prepare required returns.
- Lead on procurement practices, including relationship management of key suppliers such as insurance, utilities, IT providers to ensure best value for money.
- Petty cash controls across all FSSW sites.
- Debtor management, including liaising with internal membership account managers.
- Other finance administration activities as required.
Monitoring and Reporting
- Manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves management and financial reporting.
- Prepare monthly management accounts and supporting commentary for presentation to SLT and Trustees.
- Provide insightful financial analysis and reporting to inform and support decision-making and funding applications across the organisation, including quarterly reviews.
- Prepare year end accounts to trial balance and lead the annual audit process.
- Ensure Restricted Funds are allocated correctly and assist with the monitoring of their budgets and cash flow in conjunction with the SLT.
- Assist the Deputy CEO to collate relevant evidence e.g. invoices for grant monitoring and reporting.
- Ensure day-to-day management of IT and data protection.
- Complete administration duties such as filing to Charity Commission and Companies House as directed to comply with statutory reporting requirements.
General
- Respond to communications via telephone, email, in person or via inhouse IT/systems.
- Be willing to receive and engage positively with any visitors to the warehouse and office space.
- Support FSSW events.
- Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
- Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the public.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.
Essential Criteria
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Full/part qualified accountant (ACA/ ACCA/ CIMA or equivalent)
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Minimum of three years’ experience in a financial leadership role; setting and curating a positive workplace culture
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Proven experience in budgeting, financial analysis, and year end reporting
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Demonstrable experience of managing and mentoring a finance team
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Hands on experience of preparing year end accounts to trial balance and managing the year end process both internally, and externally with external independent examiners and auditors
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Proficiency in accounting software, Microsoft, and Google products
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Proven track record in driving a culture of continuous improvement and best practice internal controls
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Strong communication, interpersonal and leadership skills
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Excellent organisation skills to ensure daily operations are carried out safely and efficiently
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Ability to plan, multi-task and manage time effectively
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Excellent attention to detail, comfortable using own initiative, managing priorities and workload
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Excellent analytical, problem solving and decision-making skills; with a solution focus
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Able to foster a culture of cooperation and togetherness
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Business partnering with CEO, SLT Treasurer and Trustees and other functional managers
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Proactive, resilient, and able to work under pressure
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To subscribe to the ethos, vision, and mission of the organisation
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Ability to work within a team of varied individuals with a positive attitude
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Able to demonstrate a commitment to equal opportunities, diversity, and inclusivity
Desirable Criteria
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3-5 years PQE
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Experience preferably gained in a charity, food systems or logistics and transport or FMCG environment
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Familiarity with charity SORP
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Budgetary management in excess of £1 million
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Experience with Xero
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Committed to reducing food waste and fighting food poverty
Other Requirements
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Willing and available to work outside normal working hours occasionally if required
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Willing to be based in Bristol with some travel to alternative site
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Predominantly office based with some flexibility for working remotely
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Proof of right to work in the UK
Safeguarding statement
FSSW is committed to safeguarding and protecting the adults that we work with. As such, this post is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks where appropriate. We ensure that we have policies and procedures in place which promote safeguarding and a safe working environment.
Equality Diversity and Inclusion
FSSW are committed to being an equal opportunities employer and it's important to us that this is reflected in the diversity of the people who work for the Charity. We actively encourage applications from global majority candidates, LGBTQIA+ candidates and candidates with disabilities. We value the positive impact that wide representation has on FareShare South West. Please call or email if you’d like to chat about the FareShare South West community in more detail.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
- To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
- To develop and deliver contracted services to enable people to gain employment.
- Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing contracts.
- Experience of managing staff and volunteer teams.
- A strong understanding of the community, employment, women’s or criminal justice sectors.
- Experience of establishing new contracts.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: ASAP
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Location: United Kingdom with remote working and occasional office visits in Haywards Heath Contract: Two- year fixed-term contract (renewable) Salary: £38,000 - £42,000 dependent on experience
We are actively looking to engage a Senior Project Finance and Risk Advisor (SPFRA) to join the Programme Finance Team here in the UK. This opportunity is offered on a two year fixed-term contract which is renewable.
About the role
The SPFRA, reports to the Head of Programme Finance and focuses in supporting and advising on project financial management and donor compliance to key stakeholders across the organisation. As a specialist role the post-holder has detailed understanding of the rules and regulations of an increasingly large portfolio of donors including USAID, the EC, FCDO and SCB[1] and a wide range of other smaller-scale funders.
This role is integral in supporting and advising teams and stakeholders throughout key stages of Sightsavers’ project life-cycles through to close-out and exit. The post-holder ensures project financial planning, monitoring and reporting are delivered on time and to a very high standard. The role also provides support to Sightsavers’ overall project financial management processes through capacity building and key projects/ objectives.
Key accountabilities but not limited to:
- Project cycle; financial management support and advice, project design and proposal development, project start-up and inception, implementation and close-out/ exit.
- Capacity building; identifying gaps and challenges and generating/ implementing the capacity building plan.
- Working on a portfolio independently, with support.
- Engaging in special objectives/ special projects as assigned.
- Providing other support as a member of the Programme Finance team.
This is an engaging and involved role please read the job description for full details.
If you have similar experience within international development covering risk management tied to projects and their complexity, donor compliance, rules and regulations; contract value; reputational risk; budget development for bids; advising start up activities for newly approved donor funded projects; implementation, close out and exit of projects from a finance and risk perspective this could be an ideal opportunity.
Skills and knowledge
- Proven finance and accountancy experience and highly numerate
- Advanced Proficiency with Microsoft Excel
- Previous experience of working for an international (INGO)
- A solid track record within institutional donor project financial management
- Fluent in written and spoken English
- An influencer with strong stakeholder management skills
- Evidences a continuous improvement mindset, seeking ways to improve processes and mitigate risk
- Proven experience of USAID, EC and FCDO project financial management
- Proven experience of financial training to finance staff
- Able to travel internationally as required during the length of the tenure
Desirable
- Able to explain financial issues and procedures to a non-financial audience.
- Experience of a computer-based accounting system
- Knowledge of additional languages for example French, Portuguese or additional languages
- A high level of programmatic and financial understanding of the project cycle
The recruitment process will be in two stages. The first stage will be a written task using excel lasting up to one hour. Candidates successful at this stage will then be invited to attend a virtual interview lasting up to one hour. We intend to conduct interviews from mid November 2024 onwards. We reserve the right to close this ad early.
The deadline to submit your application is 3 November 2024 at 23.30pm GMT UK.
As an equal opportunity Employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
To apply for this opportunity please simply click on the ‘apply’ icon. We are particularly keen to understand your motivation for working with Sightsavers.
The client requests no contact from agencies or media sales.
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Actively Interviewing
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We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.
About this role
This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.
As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.
Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.
It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.
Main responsibilities:
- Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
- Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
- Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
- Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
- Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
- Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
- Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
- Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
- Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
- As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.
Skills and competencies:
- Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
- Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
- Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
- Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
- An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
- Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
- Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
- IT literate and competent using Office applications, the internet and CRM/database/recording systems;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Thursday 7 November 2024, summarising why you are the ideal person for this job, your relevant experience and competencies, and why you want to work for us. Please include a daytime phone number.
First interviews are scheduled to take place online Thurs 14 November. Second interviews are scheduled to take place in-person Tues 19 November, likely in London. Candidates shortlisted for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to candidates who are not shortlisted.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Are you an experienced monitoring, evaluation and insights specialist looking for a new challenge? If so, it’s an exciting time to join Woodgreen Pet Charity's Specialist Services team and help us evidence the impact of our innovative projects.
We are seeking an influential specialist to support colleagues across our organisation to embed our monitoring and evaluation processes.
A key part of this role will involve leading the organisation to ensure that we develop robust and effective ways to measure and evaluate the impact of our activities and services. You will be responsible for developing an understanding of our organisational needs to ensure that we understand the impact of our performance against our organisational strategy. As a senior member of our Specialist Services team, you will provide guidance to teams across the charity at all levels about monitoring and evaluation frameworks, indicators and methodologies, in order to deliver important insights about our work.
To be successful in this role you should have;
- A qualification or equivalent substantial experience of the application of monitoring and evaluation methodologies, and the interpretation of findings
- Substantial understanding of financial management and productivity measures
- Substantial data analytic skills, including experience with data analysis programmes
- Confident, engaging, clear communication skills with the ability to successfully convey complex information
- The ability to lead, motivate and support diverse projects with a range of different participants
- An ambitious and enthusiastic approach with excellent communication skills
This is a full time, permanent hybrid role, requiring the ability to work flexibly on occasion. In addition to a starting salary of £44,401 - £54,269 per annum, depending on experience, we can offer you;
- 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Free access to Headspace
- Life assurance (4x salary)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
This vacancy may close earlier should we receive high volumes of applications. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.
AllChild is seeking to recruit an Impact Officer who will take a key role in using data to drive impact and support decision-making. You will work closely with other members of the Impact Team to implement projects and work with other teams to drive data collection and ensure key research findings are utilised, communicated, and understood.
We are looking for someone with a ‘can-do’ attitude who can think creatively and problem-solve and who is excited about the opportunity to drive further learning and insight into the AllChild programme.
Some duties and responsibilities include but are not limited to:
- Working closely with the Impact Manager and Impact Officer to implement AllChild’s data collection processes – ensuring high-quality, complete and timely data collection. This will involve working closely with the Delivery Team to ensure data is accurately collected from schools.
- Supporting with cross-organisational workstreams, conducting robust analysis of AllChild delivery metrics (monitoring data) and Delivery Partner data (partner programme outcomes data).
- Carrying out robust analysis to help the Delivery Team identify the children and young people who could most benefit from the Impact Programme.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 10 November 2024.
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The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.
To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Monitoring, Evaluation, Accountability and Learning Officer
Contract type: Fixed term, Full time, 39.50 hour per week
Location: Ghana, Tamale
Salary: GHS126,598 -GhS176,630 per annum with excellent benefits
About WaterAid
It’s hard to believe that today 771 million people do not have clean water and 1.7 billion do not have a decent toilet – around 1 in 5 of the world’s population. Every two minutes a child under five dies from diarrheal diseases caused by poor water and sanitation.
Join WaterAid as our Monitoring, Evaluation, Accountability and Learning Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Role:
The Monitoring, Evaluation, Accountability and Learning Officer holds a central role in ensuring the quality, impact, and accountability of WAG’s projects through the implementation of comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) systems. This role is designed to support fostering projects MEAL systems, ensuring learning and quality improvement in projects implementation. By leading the implementation of robust projects MEAL activities, the officer ensures that project insights and data are effectively harnessed for continuous improvement, aligning with performance indicators. This position supports the Programme Performance and Effectiveness Manager in capacity-building for program teams, ensuring that MEAL is leveraged for knowledge management and innovation. This position exists to support the creation of a culture of accountability and learning, where project delivery and effectiveness is continually improved through best MEAL practices, contributing directly to the overarching goals of the national program and WaterAid's mission.
In this role, you will Lead in planning and implementation of MEAL systems for projects, ensuring alignment with WaterAid's PMER Core Procedures, M&E System, M&E policy and guidelines as well as Hold regular project reflection meetings and data quality assessments and ensure effective use of monitoring data for adaptive management.
You’ll also:
- Enhance community involvement in MEAL processes, ensuring that projects meet donor and organizational MEL standards.
- Support the planning and implementation of CP Annual M&E Plan and Learning Agendas and Annual Review Meetings
About You:
To be successful, you’ll need to be Degree in Development Planning, Monitoring and Evaluation (M&E), Research, Quantitative Analysis.
- Demonstrated capacity in implementing MEAL, including the working of consultants.
- Proven effectiveness in facilitating training and building the capacity of partners and community members.
- Fully committed to WaterAid’s vision, mission and values and a way of working that demonstrates this, with the ability to communicate this enthusiasm to others.
How to Apply:
Click on ‘Apply’ to download the job description: If you are interested in the position and have the right skills and attributes, end your application, consisting of a letter of interest using the link given in the job description:
Deadline to apply: 03 November 2024
Interviews: December 2024
Please note: to apply for this role you must be able to demonstrate your eligibility to work in Ghana. Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Starting Date: ASAP/Mid-Month December 2024
Contract type: Full-time and open-ended
Salary: if hired in London – 57’400 GBP, if in Delhi – 3,042,400 INR, if in Lahore - 6’773’600 PKR, commensurate with relevant experience and skills
Location: London, Delhi, Lahore
Application closing date: 31.10.2024
About the Job
Do you enjoy turning data into insights? Are you purpose-led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton as MEL Data Insights and Visualisation Manager and lead initiatives in a global team responsible for delivering high impact data insights for the world’s largest cotton sustainability initiative – we support more sustainable farming practices and farm livelihoods for more than 2 million farmers in the Better Cotton network more than 20 countries around the world.
Better Cotton is seeking a dynamic data analytics professional to join its Monitoring, Evaluation and Learning (MEL) team. Successful candidates will be skilled at analysing data on agricultural practices, field results and programmes, as well as adept at transforming analyses into clear visualisations with concise explanations. The MEL Data Insights and Visualization Manager will assist in compiling data from different sources and different teams, transforming, cleaning, validating, analysing data and promoting its insights though dynamic dashboards using Power BI and creating reports to disseminate learnings to our stakeholders (which range from farmers, programme partners close to the field to textile brands). The MEL Data Insights and Visualization Manager will report to Head of MEL inside the Standards and Assurance Team. There is not team reporting into this role at the moment, but we anticipate building up a team over time. You will play a key role in creating data feedback loops that will contribute to continuous improvement and influence programmatic change at the field-level and at the organization. You will influence our members by promoting our results and activities and those of our partners.
This challenging role offers excellent opportunities for personal and professional development, together with a competitive benefits package.
The Challenge
We are a large sustainability standard in the middle of big transformations (moving from a voluntary standard to a certification scheme, new legislations to adapt, increased consumer demands). Data plays a key role in informing our progress towards our targets.
As the MEL Data Insights and Visualisation Manager, you will be responsible for turning data into insights and providing Better Cotton staff and stakeholders with dynamic visualisation tools and reports. Data analysis requires a lot of context and for that understanding of sustainability standards, impact measurements and agriculture would be needed.
Areas that play to your strengths
We are seeking a motivated MEL Data Insights and Visualisation Manager to join our MEL Team. In this role, you will work both independently and with team members in the MEL secretariat and local country-team offices. Your responsibilities are to:
- Oversee, support and perform effective and accurate analysis of farm-level results data, reach data, practice adoption, programme activities… among other datasets.
- Create tools for analysis and reporting with Power BI and other tools adapted to range of stakeholders with different goals and backgrounds
- Ensure regularly scheduled reporting is completed accurately and to schedule, creating content and coordinating with other teams
- Actively promote existing data insights providing the needed context, tools and improvement possibilities inside the organisation that could support learning and accountability
- Coach and support Better Cotton’s country staff and partners on using interactive results dashboards.
- Support response to ad-hoc data analysis requests from staff and stakeholders
- Ensure other departments (e.g. IT, Communications, Implementation, Fundraising), have what they need for specific meetings, and for external parties (e.g. partners, members, researchers) as agreed with supervisor
- Work with ITD department into integrating more datasets into the organisation database
- Explore existing data from other departments that could support MEL strategy, understand how data is collected and propose changes if they could lead to improvements.
- Ensure visibility of activities, ideas and potential of MEL into the organisation.
- Manage some steps on data collection digitalisation process
- Collaborate for assessing farm results data quality, identify problematic areas, and contribute to data quality improvement plans
- Ensure cross-functional coordination around data analysis and data collection
- Support data digitalisation pilots and roll out by testing apps and ensuring the consistency for analysis, creating related dashboards, evaluating its alignment with MEL needs and suggesting improvements
- Perform other tasks as agreed with the supervisor that contribute to the mission and aims of Better Cotton.
- Consolidate all the learnings from evaluations, proposals and yearly reports from our Growth and Innovation Fund (GIF) into analysis tools and reports in coordination with GIF team.
- Lead on some projects that would require coordinating remote teams or external consultant.
We are looking for someone who has
the following skills, knowledge, and experience:
Essential
- Minimum 8 years working experience in similar roles
- Degree in relevant domain like environmental science, social science, agriculture, agronomy, rural development, statistics, mathematics, physics.
- Strong experience designing and creating dashboards in Power BI from different data sources not fully structured which provide insights and can be used by wide range of internal and external stakeholders.
- Experience in Monitoring, Evaluation, and Learning
- Experience applying statistics to real-world data analysis and research
- Passion for bringing data to learnings and use
- Understanding the perspectives of a wide range of stakeholders around cotton and sustainability standards
- Proactive problem solver and curious learner, able to influence others supported by strong analysis
- Experience assessing and improving data quality
- IT skills, in particular with Excel (PowerQuery, VBA macros), databases
- Pays attention to details, solves problems independently, and is persistent in accurately performing tasks
- Ability to prioritise and plan effectively, working in a structured manner and to deadlines
- Fluency in English, written and spoken
- Experience line managing others
- Demonstrated grasp of the key issues in sustainability and/or knowledge of sustainable agriculture especially in the smallholder farming context
- Experience creating reports and data visualizations for communication purposes
- Experience managing projects that require coordination between remote teams and large organizational skills.
Desirable
- Experience with digital data collection tools (e.g., Commcare, ODK)
- Background in global programme implementation, and agriculture projects
- Proven interest and/or experience in voluntary sustainability standards
- Ability to train and coach others on the creation and use of data visualisations in Power BI
- Experience facilitating learning in an international, multi-cultural setting
- Knowledge of French, Portuguese, Mandarin, Turkish, Hindi, or Urdu
What we offer
- Competitive salary
- Hybrid working – 2-3 days per week in the Better Cotton office (frequency depends on location).
- The opportunity to work from anywhere in the world for up to one month per year.
- Flexible working, with core hours from 10 am to 4 pm local time.
- Continuous learning and development.
- Pension scheme.
- 25 days paid annual leave, plus 8-9 public holidays depending on national office and a further 3 discretionary days off over the year-end period.
- Enhanced parental benefits.
- A warm, positive working environment where everyone is valued.
- The opportunity to make your mark and make a difference.
Working arrangements
The position is full-time (40 hours per week) and will be based either in London, Lahore or Delhi. Better Cotton offers flexible working, with core hours being 10 am – 4 pm. The position may occasionally require travel.
Apply now
Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) in English by or before 31.10.2024.
In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us.
Our hiring process
Initial Screening:
If you are selected, you will be contacted for an initial screening, which may involve a brief phone interview or video call. The purpose is to learn more about you, confirm basic qualifications, and discuss the role and organisation.
Interviews:
If you are confirmed after the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management.
Assessment and Testing:
Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position.
Reference Checks:
Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history.
Offer stage:
After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details.
About Better Cotton
Better Cotton is the world’s largest cotton sustainability programme. Our 200+ colleagues of 37+ nationalities are united by a shared passion and commitment to achieving the Better Cotton mission: to help cotton communities survive and thrive, while protecting and restoring the environment. Through our network of field-level partners a quarter of the world’s cotton is now grown under the Better Cotton Standard. We have united the industry’s stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better.
About our Values
The post holder will be expected to operate in line with our workplace values which are:
- Trustworthy (including honest, transparent, credible)
- As having Integrity (including responsible, authentic)
- Positive (including problem-solving, pragmatic)
- Engaging (including adaptable, inclusive, holistic)
- Daring (including courageous, innovative, game-changing)
Being you @ Better Cotton
Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.
We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Location: This position will be based at Peace Direct’s UK or Netherlands offices, with options for hybrid working. Please note that currently Peace direct has no Certificate of Sponsorship for UK visas.
The Role
Are you passionate about supporting people-centred and locally-driven approaches to learning and research? Are you experienced in community-based research, data collection and knowledge management?
We are looking for a Senior Learning and Research Analyst to join our International Programmes and Research Team. Supported by our Learning and Impact Manager and working alongside our Senior Monitoring and Evaluation Analyst and team of researchers, you will be responsible for consolidating and managing a central database and knowledge system that will underpin Peace Direct’s learning loop with specific emphasis on locally-led peacebuilding initiatives in Afghanistan, eastern DRC, Mali and Sudan.
This work is integral to our decolonised ways of working and will form an important part of our multi-year ‘Local First: Transforming the Peacebuilding System’ programme funded by the Dutch MfA.
This is a role for someone with a passion for peacebuilding and local leadership and a strong commitment to shifting power in the international system. You will have excellent analytical skills with experience of developing research, information or MEL systems in the international development sector.
Working in partnership with peacebuilders in francophone countries means the ability to work in French (proficiency level B2 or above) is a must and as such will be tested in interview. Added to this is the requirement for experience of processing qualitative and quantitative data using various approaches, including working with local knowledge systems, which will be highly valuable in this role.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills, career goals and experience.
How to Apply: Please upload your CV and a cover letter detailing relevant experience and why you are passionate about locally led peacebuilding.
Your covering letter should be no longer than two sides of A4. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
We also offer candidates the choice of submitting a video clip (ie. a video cover letter) if this is preferable to a written cover letter. It should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool.
For the video cover letter, the following should guide your speaking points:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.
Closing deadline for CV and cover letter is 23:30hrs on Sunday 10th November.
Shortlisted candidates will be asked to complete a short supplementary information form.
Interviews will be held online during the weeks of 18th and 25th November.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+, people with disabilities and people with mental health challenges.
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (MDS). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet our Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
The client requests no contact from agencies or media sales.
Department: Insights and Evaluation
Location: remote working
Hours of Work: 37.5 hours
Contract: permanent, full time
Salary: £30,000 – £33,000 per annum
Closing date: Thursday 24th October at 11.59pm
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK supporting the organisation to build the evidence base for Admiral Nursing through collecting and sharing evidence on the effectiveness of the Admiral Nursing model.
As the Insights and Evaluation Officer, you will be responsible for overseeing and maintaining the team’s systems and folders, ensuring they remain organised and up-to-date. You will act as the main point of contact for enquiries within the team and manage the team’s email inbox. Additionally, you will coordinate meetings and projects, providing essential administrative support.
You will also be involved in coordinating data collection processes and assisting with the team’s survey functions. This will include supporting basic analysis of evaluation data and contributing to the production of reports and other key documents.
To succeed in this role, you will need experience in providing administrative support, including managing shared folders and systems. Strong organisational skills are essential, along with the ability to prioritise and handle a diverse range of responsibilities independently. You should also possess solid IT skills, including proficiency in common software packages like MS Office, and some experience using Excel for basic data analysis.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact the recruitment email listed on our vanacy page.
This role will be subject to an Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside.
We have an opportunity available to work within the Humberside ABC service and are looking for a dedicated, empathetic and passionate individual to join and enhance our team.
The role of Triage and Early Intervention Officer - Children and Young People (TEIO-CYP) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected by Crime (ABC) service in Humberside. As the TEIO-CYP worker, you will work primarily with children and young people and/or their parent or guardian, however the role will also support adult service users.
The role will include calls to and from individuals, as well as the administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will be to primarily focus on children and young people or their parents/guardians contacting, or being referred to, the service. This will include making outgoing calls, carrying out needs assessments and, on occasion, providing early intervention support.
The role is both office and home based, and as a TEIO-CYP, you will;
- answer incoming calls, speak to those affected by crime and offer early intervention support
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the team to ensure an effective, trauma informed service is given to those affected by crime
- You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
- You will have some experience and an interest in working directly and indirectly with young people who have been affected by trauma.
- You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.