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Hours: 12 hours per week
Base: Shipley office
Salary: £32,000 – £35,050 (Full time equivalent)
We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service.
This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.
Key Responsibilities
Service Delivery & Coordination:
Quality Assurance & Reporting:
Service Development:
Funding & Sustainability:
For an informal discussion, please reach out to: Dolly Dalton.
This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.
Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
Closing date for applications: Sunday 28th June 2026
Proposed interview date: Tuesday 7th July 2026 (virtually)
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Fundraising and supporter engagement
Internal processes and support
PERSON SPECIFICATION
Essential experience:
Essential skills and attributes:
Desirable experience:
Desirable skills:
Applying for this job
Please send us a copy of your CV with a cover letter that covers:
• Please tell us why you would like to work for Duchenne UK.
• In the job description, we have highlighted a range of essential experience and skills that we need. Please describe how you have demonstrated these with practical examples.
• If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.
• Tell us one thing that really excites you about this role.
Please email your application by 10am on Wednesday 24th June 2026
The client requests no contact from agencies or media sales.
Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment.
Job Purpose:
The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.
Key Responsibilities:
1. Management and Delivery
• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts.
• Ensure the training meets the educational and personal development needs of vulnerable young people.
• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.
• Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community.
• Develop a long-term strategy for the growth of Skillway.
• Set and model high standards for the staff team, volunteers and students.
• Site housekeeping and management of Skillway’s woodland site.
2. Leadership and Staff Management
• Lead, motivate, and manage a team of staff and volunteers.
• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.
• Manage recruitment, training, and performance of staff and volunteers.
• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.
• Develop and apply our safeguarding policy as Designated Safeguarding Lead.
3. Strategic Planning and Development
• With the Board of Trustees, develop and execute the charity's strategic goals.
• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.
• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations.
• Maintain effective and safe digital organisation of key data.
• Support the other arm of our charity - The Camino Café - as and when required.
4. Fundraising and Financial Oversight
• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.
• Oversee the preparation of funding applications and reports for donors and grant-making bodies.
• Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool.
• Improve branding and awareness of Skillway and its aims and purpose.
5. Stakeholder Engagement and Advocacy
• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.
• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.
• Ensure the charity’s work is widely known and respected in the community.
6. Monitoring, Evaluation, and Reporting
• Implement systems for monitoring and evaluating the impact of Skillway’s work.
• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.
• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.
Qualifications and Experience:
Essential:
• Proven experience in a management role, ideally within the charity or education sector.
• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.
• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.
• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.
• Demonstrated ability in fundraising, securing grants, and building donor relationships.
• Knowledge of financial management, budgeting, and reporting.
• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.
• A commitment to the mission and values of the charity.
Desirable:
• Experience in working with metalwork, woodworking, or a related technical skill.
• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.
• Experience working with boards of trustees or governance bodies.
Personal Attributes:
• Innovative and proactive, with the ability to think creatively and solve problems.
• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.
• Strategic thinker, able to balance day-to-day operations with long-term planning and development.
Supporting vulnerable young people by providing them with essential life skills



The client requests no contact from agencies or media sales.
Context and background
Remote/Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required.
The NSPCC's purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We do this through 3 core strategic goals:
Could you help us by joining the Schools Service team, playing an integral role in delivering these goals through education settings?
Could you demonstrate skills and experience (current or transferable) that meet our person specification for this role?:
If so, we would love to hear about you.
Job purpose
Reporting to the Schools Service Manager, the Schools Coordinator role will mainly be responsible for delivering the Schools Service and local offer to primary and secondary school settings. This includes (not an exhaustive list):
If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.
In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.
Lead advice services that change lives
Citizens Advice Barking & Dagenham is seeking an experienced and ambitious Service Manager to provide leadership for our advice services at a critical time for local communities.
Demand for welfare benefits, debt and housing advice continues to grow. We are looking for someone who can lead high-quality services, support and develop staff, build partnerships, and help shape the future of advice provision in the borough.
The Service Manager will oversee the performance and development of our advice services, manage Service Leads and Team Leaders, ensure delivery against funding requirements, and work closely with senior leadership to develop new opportunities and partnerships.
We are looking for someone who has:
This is an excellent opportunity for an experienced operational manager seeking a senior leadership role within a respected local charity.
What we offer
Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.
Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026
Hours: 10 to 15 per week. This role requires a flexibility to work evening and flexible hours to attend Board and Committee meetings and the AGM.
The Role
This role provides essential administrative support to our Board of Trustees at regular ordinary meetings (including agenda setting), committee meetings and the Annual General Meeting.
You will be responsible for producing timely and accurate minutes (usually within seven days) of board and other meetings. You will also track and circulate reports and other documentation to trustees and others as appropriate.
Another key responsibility is ensuring meetings are held in accordance with the governing document. In addition, you will oversee the timetable for the board review of strategic documents, including the organisational risk register, policies and procedures, and ensure updated documents are added to internal IT systems, as required.
There is also the opportunity for an experienced candidate to get more involved in other areas such as managing meeting schedules, agenda prepping, producing documents such as the Diversity profile, and our Leadership Self-Assessment portfolio.
About you
This role provides essential administrative support to our Board of Trustees at regular ordinary meetings (including agenda setting), committee meetings and the Annual General Meeting.
You will be responsible for producing timely and accurate minutes (usually within seven days) of board and other meetings. You will also track and circulate reports and other documentation to trustees and others as appropriate.
Another key responsibility is ensuring meetings are held in accordance with the governing document. In addition, you will oversee the timetable for the board review of strategic documents, including the organisational risk register, policies and procedures, and ensure updated documents are added to internal IT systems, as required.
There is also the opportunity for an experienced candidate to get more involved in other areas such as managing meeting schedules, agenda prepping, producing documents such as the Diversity profile, and our Leadership Self-Assessment portfolio.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, Monday 22nd June 2026.
Thank you for your interest in Citizens Advice Southampton.
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Marketing and Communications Manager
Start date: As soon as possible
Hours of work: Part or Full-time (0.8-1 FTE), 12 month fixed term contract
Salary: Grade 2 (£27,745 - £31,227)
Purpose:
This is an exciting new role supporting the marketing and communications activity within a leading mental health charity.
We are looking for someone who brings creative flair, marketing experience, and a collaborative mindset – plus a passion for digital – to join our talented communications team. You will be an excellent communicator, highly organised, and capable of managing multiple projects simultaneously under guidance, with a strong commitment to delivering an excellent supporter journey for our audiences.
As the Marketing and Communications Officer, your role provides wide-ranging support across the communications function, with a particular focus on content creation, day-to-day management of digital channels, and practical support for campaigns and events.
Key responsibilities and duties:
Content creation
Digital communications and website management
Campaign support
Other
Person Specification
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
Desirable.
Attainment
Essential
Desirable
Personal attributes
Essential
Desirable
To Apply:
If you would like an informal discussion about the role with our Head of Fundraising and Communications, this can be arranged via email to: recruitment(at)charliewaller(dot)org.
The deadline for applications is 9am Monday 8th June 2026.
We ask that you structure your supporting statement, to clearly demonstrate how your skills, experience and knowledge meet the job description and person specification.
Please try to keep your supporting statement to a maximum of 800 words, excluding headers.
Applications will not be considered without a supporting statement.
You will hear back from us by Wednesday 10th June, and should you be shortlisted, an interview will take place on the week commencing 15th June.
We will provide 50% of the interview questions in advance so that all candidates can perform at their best.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
JOB TITLE: Communications officer
Contract: e.g. Two-year fixed term
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £47,814 BAND B1
2. MAIN PURPOSE AND SCOPE OF THE JOB
The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund.
The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels.
You will work independently on routine tasks while contributing thoughtfully to wider projects.
3. POSITION IN ORGANISATION
Reports to: Head of Communications
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 Content creation and storytelling
Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels
Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective
Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning
Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes.
Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms
Design, compile, and write external newsletters
4.2 Social media and digital engagement
Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts
Produce design-led assets and infographics using Canva or similar tools
Maintain and grow social media presence, sharing news from grant holders and JRCT
Research peer digital content and stay updated on social media trends
Monitor and analyse web and social media performance to evaluate and refine approach
4.3 Internal communications and administration
Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content
Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists
Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise
5. General Responsibilities
Work constructively with administrative and communications colleagues, offering guidance and support where appropriate
Work at all times within the values, mission, and charitable purposes of JRCT
Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in
Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned
Participate in effective collaborative working with other teams across JRCT
Prepare for and participate in appraisal meetings and engage constructively with colleagues
Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented
Abide by all organisational policies, codes of conduct, and practice
Support diversity and equality of opportunity in the workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Maypole Project supports children and young people with complex medical needs and their families, providing emotional, practical and social support. We are a small, values-driven charity making a meaningful and lasting difference to the families we work with.
About the role
We are looking for an experienced and motivated Business Development & Fundraising Manager to play a central role in strengthening and growing our income.
This is an opportunity to lead the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
You will work closely with the CEO and colleagues across the organisation to identify new opportunities, develop partnerships, and build on existing income streams.
The role would suit someone who enjoys working in a small organisation where you can shape direction, take ownership, and see the direct impact of your work.
What you’ll be doing
· Lead the development and delivery of a multi-year fundraising and income strategy
· Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity
· Identify, develop and secure new funding opportunities, including partnerships and collaborative projects
· Build and manage strong relationships with funders, partners and supporters
· Work with the CEO to explore and develop cross-sector opportunities (e.g. NHS, local authorities, voluntary sector partners)
· Line manage a part-time Fundraising Officer and support volunteers to maximise impact
· Strengthen systems, pipeline management and performance monitoring to support sustainable income growth
About you
We are looking for someone who can combine strategic thinking with practical delivery in a small charity environment.
You will bring:
· Experience of securing meaningful income and developing funding opportunities (e.g. five-figure grants or partnerships)
· A track record of building effective external relationships
· Confidence identifying new opportunities and turning them into tangible outcomes
· Strong communication skills, with the ability to create compelling cases for support
· The ability to manage multiple priorities and work both independently and collaboratively
· You may already be working at manager level, or ready to step up into a broader role with greater ownership and scope.
Why join us?
Play a key role in shaping the charity’s future sustainability and growth
Work closely with senior leadership and influence organisational direction
Be part of a supportive, collaborative and purpose-driven team
See the direct impact of your work on children and families
Flexible working arrangements
If you are looking for a role where you can take ownership, develop new ideas and make a meaningful difference, we would love to hear from you.
Shortlisted applicants will be required to complete our application form.
We support children and young people with complex medical needs and their families.



The client requests no contact from agencies or media sales.
An exciting opportunity has arisen in our Philanthropy and Partnerships team at Terrence Higgins Trust.
In this role you will be working to research and maximise the income that is received from our high-value fundraising collaborating with corporate partners and donors reflecting strong interpersonal skills throughout.
You will proactively be identifying opportunities to secure income for Terrence Higgins Trust whilst supporting the coordination of key events within the charity such as our Auction and Gala.
You will also lead on maintaining our high-value database, ensuring consistent and accurate engagement is recorded.
The client requests no contact from agencies or media sales.
Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.
It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.
The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.
The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.
Closing date for applications: 9:00 on Thursday 18th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Generate Insight. Influence Policy. Change Systems.
We are looking for a lead to drive research, influence policy, and support national collaborate action to advance equality impact investing.
This role sits at the centre of a growing movement - bringing together social investors, philanthropists, policymakers and equality organisations to reshape who capital flows to and how. You will lead our insight and influencing work while convening the national EII Taskforce that underpins collective action across the field.
You are a thought leader able to collaborate with, and facilitate, other thought leaders in equal measure. Previous influencing experience and a good understanding of equality and social justice is essential. Optimally, this will be combined with knowledge of social investment and philanthropy ecosystems.
EIIP believes that tackling inequality requires transforming how capital flows through society. We are now entering a critical phase of growth, with a focus on delivering systemic change at scale.
That means changing not only where money goes, but also who shapes decisions, whose voices are heard and what outcomes are prioritised.
As EIIP enters its next phase - spanning equality impact investing, philanthropy and systems change - you will play a central role in helping us scale our influence and embed equality impact goals at the heart of the developing impact economy agenda.
Location: Remote with monthly in-person team meetings (London)
Application deadline: 21 June 2026
We work with people and organisations who fund and shape investment in communities and civil society, supporting funding practice
The client requests no contact from agencies or media sales.
Hours: 37.5 per week
Salary: £57,000 per annum
Contract: Permanent
Location: Our office, Unity Business Centre, 26 Roundhay Road, Leeds LS7 1AB
Deadline for applications: Monday 15th June, 12 Noon
Job Interview Date: Monday 29th June
The Director of Finance, Corporate Services & Income is a senior leadership role responsible for ensuring Advonet is financially sustainable, well-run and resilient. The role provides strategic financial leadership, oversight of corporate services, and a significant focus on income generation and diversification.
This role plays a critical part in strengthening Advonet’s long-term viability by improving financial decision‑making, embedding a culture of income awareness and diversification, and enabling managers and teams to contribute confidently to business development activity.
Apply now
To find out more about this vacancy, please download our Recruitment Pack from our website. It has information on what the role involves, including key responsibilities and a person specification. There is also more about what working for Advonet is like, as well as information on our values and the benefits on offer.
To apply for this job we require a cover letter (max 500 words) and a CV diversity monitoring form. You can find more details about this in the Recruitment Pack.
For any questions about the role, please contact our office and ask to speak to Angela Ellis CEO.
The client requests no contact from agencies or media sales.
Shape the Narrative. Build the Network. Amplify Change.
We are looking for a Communications Lead to drive engagement across a growing national and regional movement.
You will tell the story of equality impact investing while ensuring stakeholders are connected, informed and empowered to contribute.
EIIP believes that tackling inequality requires transforming how capital flows through society. We are now entering a critical phase of growth, with a focus on delivering systemic change at scale
That means changing not only where money goes, but also who shapes decisions, whose voices are heard and what outcomes are prioritised.
You will ensure EIIP’s work is visible, accessible and influential - and that diverse voices are actively included and amplified.
The Equality Impact Investing Project is a collaborative, not-for-profit initiative working to ensure that social impact investment and philanthropy harnesses their full potential to tackle inequality and advance social justice
Location: Remote, with Monthly in Person Team Meetings (London)
Application deadline: 21st June 2026
We work with people and organisations who fund and shape investment in communities and civil society, supporting funding practice
The client requests no contact from agencies or media sales.
Digital Fundraising Officer - 12-month Maternity Cover
The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.
This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.
Principal Duties
The main duties of the Digital Fundraising Officer are:
· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media
· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities
· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention
· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management
· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales
· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement
· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys
· To support fundraising products and appeals through appropriate digital marketing activity
· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience
· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support
· To support fundraisers with appropriate digital materials, assets and resources
· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance
· Other tasks may be required from time to time consistent with the job role.
Person Specification
The successful candidate will demonstrate:
· Experience of working in a digital fundraising, communications or marketing role
· Experience of managing and creating content for digital channels including email, websites and social media
· Experience of managing website content using WordPress or a similar content management system
· Experience of using CRM systems, preferably Salesforce
· Experience of monitoring and reporting on digital campaign performance
· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different audiences
· An understanding of charitable giving and the factors that motivate people to support charitable causes
· Strong organisational skills with the ability to manage multiple priorities and deadlines
· Good analytical skills and the ability to use data and insight to inform decision-making
· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems
· Experience of working with external agencies, suppliers or partners
· A proactive approach to problem-solving and continuous improvement
· Ability to work collaboratively within a small and fast-moving organisation
· A personable individual who can work effectively both independently and as part of a team.