Monitoring jobs

Contract: Full-time, London (9-month contract)

Salary: £29,849-£35,493 per annum

Closing Date: Monday 29th June 2026

Interviews will be held w/c Monday 6th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Officer to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Events Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.

About you

You will be an energetic and personable individual with:

• Proven experience of working in a supporter or customer-facing role.
• Excellent communication and relationship building skills, confident in communicating with varied audiences.
• Excellent copy-writing skills for supporter communications and an interest in marketing.
• Strong organisation and multi-tasking skills, in order to ensure Sleep Out events run smoothly.
• Proactive and ambitious, always looking for creative ways of working.
   

What you’ll be doing

• Support the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
• Engage and steward all Sleep Out event participants, supporting them with their fundraising, answering queries and building strong relationships.
• Support the implementation of marketing plans that recruit participants.
• Support the Event Manager in managing the partnership with NBS to maximise the impact of the partnership and strive for long-term growth.
• Responsible for administrative processes for the Sleep Out team including donor and financial records, monitoring and creating resources and materials.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!

At The Royal Marsden Cancer Charity, every donation helps fund life-saving research, world-leading treatment and better care for people affected by cancer. We’re looking for a Supporter Services Team Leader to help make sure every donation, every supporter record and all internal fulfilment is handled with accuracy, care and efficiency.

This is an opportunity to join an ambitious charity to play a key role in the operations team behind our fundraising success. You’ll lead a small team of operations staff, improve processes, support colleagues across fundraising, and help ensure our supporters receive the excellent experience they deserve.

This is a full-time role based at our Chelsea office, with occasional travel to Sutton. The working pattern for this role is 4 days in the office and 1 day working from home, helping to balance team collaboration with focused time for reporting, data quality work and process improvement.

What makes this role exciting

This is more than a processing role. It’s an opportunity to:

• Manage and develop people
• Improve systems and ways of working
• Contribute to data quality
• Be part of a supportive, ambitious team
• Play a meaningful role in a charity making a real difference to cancer patients and their families

What you’ll be doing

As our Supporter Services Team Leader, you’ll oversee the day-to-day running of the team and help deliver a high-quality, responsive service across income processing, supporter administration and operational support.

Your key responsibilities will include:

• Managing and supporting a small Supporter Services team on a day-to-day basis
• Overseeing the accurate and timely processing of donations, Gift Aid and supporter data
• Maintaining strong operational controls and high standards of data accuracy
• Reviewing, improving and documenting processes to increase efficiency and reduce risk
• Monitoring team performance and helping ensure KPIs and service standards are met
• Training, coaching and developing team members, including staff and volunteers
• Supporting the effective use of fundraising systems and helping identify improvements
• Ensuring compliance with GDPR, Gift Aid requirements and cash handling processes

About you

We’d love to hear from you if you’re someone who enjoys making things run smoothly, takes pride in accuracy, and can bring confidence, calm and structure to a busy operational environment.

You’ll bring:

• Experience supervising staff or coordinating the work of others
• Strong attention to detail and a high level of accuracy
• Confidence working with data and systems, including Excel 
• Good organisational skills and the ability to manage competing priorities
• Strong communication skills and a collaborative approach
• A proactive mindset and the confidence to identify and improve processes

It would be especially helpful if you also have:

• Charity or fundraising sector experience
• Knowledge of Gift Aid, supporter data or fundraising income processing 
• Experience using CRM systems such as Raiser’s Edge, Salesforce or similar
• Experience supporting reporting, reconciliation or quality assurance work

Benefits

• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all.

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) postholder is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people across all Programme years. 

There are 2 roles available, both based in Newcastle. 
 

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  
• Deliver on allocated events relating to our programme model (university applications, skill development, work experience and mentoring), presenting content to a high standard and in line with the Social Mobility Foundation messaging

 2. Monitoring and Evaluation  

• Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions
• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK
• Coordinate logistics of sixth form and S5/S6 and undergraduate internships, including but not limited to, student selection, liaising with students and employers throughout internship delivery 
• Coordinate and support with the organisation, logistics and delivery of in-person residential programmes for students, including staying on site for day and overnight visits when needed
• Coordinate student services including personal statement checking service and recruitment success service 
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.
• Please note this role may require some travel during our student recruitment period (September – November) and peak delivery period (February - May). 

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 
• Please note this role may require some travel during our student recruitment period (September – November) and peak delivery period (February - May).
• Travel and accommodation if required will be covered by the SMF.
• TOIL will be given for any work that is completed outside of usual working hours. 

Benefits:

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
• Cycle to Work Scheme
•  5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

We’re currently looking for a Project Coach (BSEIW) working on a fixed term basis until 31st May 2028, to help us deliver our mission. This a 0.6 FTE position, working 3 days a week.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You’ll be responsible for a range of activities, including:

Co-design and deliver initiatives: Collaborate with the IOP and wider partner teams (Royal Society of Chemistry and Science Made Simple) to deliver core project activities including:

• Welsh Physics Teaching Network
• Easy Teach professional learning sessions
• Physics Forums
• Resource Round-Ups
• Whole-School Inclusion and Equity Network activities
• Primary and Secondary Science Days

Professional development delivery: Deliver evidence-based CPD, mentoring, and coaching to support practitioners, particularly early-career and out-of-field teachers, to build subject knowledge and confidence in teaching physics in line with the Curriculum for Wales.

Equity and inclusion: Contribute to equity-focused interventions that explore and address systemic and school-level barriers to post-16 physics participation, including unconscious bias and science capital gaps.

Monitoring and reporting: Track and evaluate programme delivery, capturing data on participation, feedback, outcomes, and impact. Contribute to quarterly monitoring reports and support external evaluation.

Stakeholder engagement: Build and maintain strong relationships with schools in Wales, education stakeholders, and fellow partners. Represent the IOP in local networks and act as a regional champion for physics education.

Continuous learning: Develop and maintain your expertise in science education, curriculum reform, inclusion strategies, and subject-specific pedagogy to ensure interventions are current, effective, and aligned with practitioners' needs.

Projects you may work on include:

• Boosting Science Education in Wales
• Welsh Physics Teacher Conference

Who will I work with?

You’ll work closely with a range of colleagues and stakeholders, including:

• Colleagues across Membership and Inclusion, Education, Workforce and HE Directorates
• Project partners including Royal Society of Chemistry and Science Made Simple
• School leaders, teachers and technicians across primary and secondary schools in Wales
• Regional education partners and networks
• Teacher professional learning networks and subject communities

Ideally, we hope you’ll apply if you bring:

Essential:

• Experience teaching physics or facilitating science CPD at a secondary level.
• Delivering or supporting science education, CPD, or curriculum-aligned science communication.
• Coaching, mentoring, or training teachers or education professionals.
• Working with schools in Wales and understanding the Welsh education landscape.
• Leading or contributing to inclusive practice and equity-based initiatives.

Nice to have:

• Welsh language skills are desirable to support bilingual communications across the project
• Understanding of barriers to STEM progression, particularly for underrepresented groups, and strategies to promote science capital.

At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

We are recruiting for a Temporary Public Affairs Officer for a professional member body, you will need sound knowledge of the workings of government and parliamentary procedure, you will support the public affairs team in providing a timely, high-quality and professional public affairs service to deliver the organisations aim & objectives.

Hybrid working min 1 day in their London office

The Role
Support the public affairs team to develop and maintain relationships with key stakeholders in Westminster and Whitehall, particularly MPs and peers with an interest in health, and other national, regional, local and EU stakeholders
Research and develop briefings for stakeholder meetings at request of head of public affairs and senior public affairs officers
Produce parliamentary briefings and submissions
Supervise the public affairs monitoring service, providing daily monitoring support and research material, including monitoring Westminster, European institutions, and other relevant external stakeholders
Cascade monitoring information throughout the organisation
Collate information from a range of public affairs sources for circulation to senior members, relevant colleagues in the Engagement & Communications directorate, policy directorate and the wider teams - including summaries of relevant bills, reports, debates etc.
Provide analytical support to the public affairs team, including collating data on parliamentary/public affairs activity/performance

The Candidate
Previous experience in a parliamentary, political or public policy environment
Excellent communication skills, both verbal and written
Excellent political awareness and keen interest in politics
Strong research and analytical skills
Ability to prioritise and manage own workload effectively but also to be flexible and adapt/respond to emerging issues, short deadlines and other demands or challenges
Knowledge of legislative procedures and policy making processes - across national, regional, local and devolved government and European institutions
An understanding of health policy issues and the challenges and opportunities facing the health and other public sectors

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.

The Role

The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.

Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.

The main tasks for the role include, but are not limited to: 

Marketing and Promotion

• Plan and deliver marketing activity to increase awareness of Citizens Advice Southampton services among local communities.
• Promote key services, campaigns and projects using a mix of digital and offline channels.
• Support targeted outreach to under‑represented or vulnerable groups in Southampton.

 Communications and Content

• Manage and regularly update our website content.
• Create engaging content for social media (e.g. posts, graphics, short videos).
• Draft clear and accessible written communications, including newsletters, leaflets, posters and email updates.
• Ensure all communications are consistent with Citizens Advice branding, tone of voice and accessibility standards.

Campaigns and Impact

• Support local and national Citizens Advice campaigns by communicating key messages locally.
• Help translate research, data and case studies into accessible content for the public and stakeholders.
• Work with colleagues to showcase impact stories and outcomes.

 Stakeholder and Media Engagement

• Support relationships with local partners, community organisations and funders through effective communications.
• Assist with media relations, including drafting press releases and responding to local media enquiries where appropriate.

Monitoring and Improvement

• Monitor engagement and reach across communications channels (e.g. website analytics, social media insights).
• Use data and feedback to improve marketing and communications activity over time

 Other duties and responsibilities

• Any other reasonable tasks in keeping with the role
• Promote the aims and objectives of Citizens Advice Southampton
• Abide by and assist in the implementation of organisational policies and procedures including Health and Safety, IT, information and equality and diversity policies.

About you

We are looking for someone who ideally bring charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.

The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs.

Applications

At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.

Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.

Please also complete and submit our diversity monitoring form with your application.

The closing date for this vacancy is 9am on Friday 26th June 2026.

Thank you for your interest in Citizens Advice Southampton.

In this role, you’ll be working on the In Memory programme within Individual Giving (IG) to inspire people to donate and engage them in a meaningful way, that reflects their unique motivation for supporting the charity. As part of the team, you’ll be innovative in a changing fundraising and cultural landscape, to achieve ambitious annual income targets.

You'll assist with and when required, project manage areas of the In Memory supporter journeys to drive acquisition and retention, ensuring supporters have the best possible experience.

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offline. 

• Support the Senior IG Officer in creating and delivering successful supporter journeys.

• Manage relationships with creative, print and response handling agencies working on campaigns.

• Support the Senior Individual Giving Officers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme (with a focus on the In Mem programme).

• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

• Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets. 

• Excellent copy-writing, creative and proofreading skills for both online and offline materials. 

• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively. 

• Ability to review and evaluate data and campaign results and pull out key trends to inform future work. 

• Logical thought processes and attention to detail. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please be aware; This role is hybrid, and your in person working depends on your team agreement, requirements of the role and led by activity based principles. 

The in person/office attendance expectation for this role will be a minimum on average 2 days per month.

Interviews will be held online via Google Meet on the 1 and 2 July 2026.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Technical Lead – Estates
East London
£55,000-£59,000 salary + excellent benefits

A major national cultural institution is seeking an experienced Technical Lead to oversee engineering operations across its East London museum sites.

This portfolio includes a collection store, a newly developed museum and a high-footfall family site — all requiring robust mechanical, electrical and life safety systems to protect collections and ensure a safe, seamless visitor experience.

The Role

You will take responsibility for the performance, compliance and optimisation of all M&E and life safety systems across the estate.

Key responsibilities:

• Delivering planned and reactive maintenance

• Ensuring full statutory compliance across M&E, public health and life safety systems

• Managing MEP and life safety contractors, monitoring KPIs and service performance

• Maintaining environmental conditions within collection spaces

• Monitoring utilities and driving energy efficiency

• Delivering minor works and refurbishment projects

• Assessing system condition and recommending remedial works

• Supervising contractors in line with CDM and building safety legislation

• Acting as technical lead on capital projects and commissioning

• Managing budgets and procurement processes

• Participating in a 24/7 emergency response rota

• Embedding sustainability and inclusive working practices

About You

You will hold a recognised qualification (or equivalent experience) in mechanical, electrical or building services engineering.

You will bring strong technical expertise, experience managing hard FM contracts, and a thorough understanding of statutory compliance within complex, public-facing buildings. Confidence using BMS and CAFM systems is essential.

Organised, accountable and collaborative, you will be comfortable managing multiple priorities in a live operational environment.

Get in touch with Rosemary from Allen Lane for more details

As Scotland’s leading nature conservation charity, we welcome applications from individuals who are looking to join us in our journey of protecting Scotland’s wildlife for the future.

From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland’s wildlife year-round.

We give a voice to wildlife through our policy and campaigning work, demonstrate best practice through practical conservation work, engage with people to take positive action through our education programmes and events, and so much more.

Title: Community Outreach Officer - Saving Scotland’s Red Squirrels

Status: Full time (35 hrs/week), Fixed term (until 31st March 2028)

Salary: £25,000 per annum pending review

Location: Blairgowrie Office, Perthshire (working across the Central lowlands and Southern Highlands)

Closing date: 15th June 2026

The Role:

The Community Outreach Officer will contribute to the protection of the Highland Line (HL), a coast-to-coast control zone which aims to prevent grey squirrels from moving north from Central Scotland into the red strongholds of the Highlands and Grampians. Progressed through a programme of targeted grey squirrel monitoring and control, you’ll help support the protection and expansion of red squirrel populations in accordance with the Saving Scotland’s Red Squirrels strategy. This role requires an approachable individual with experience recruiting, motivating, training, coordinating and managing community-based volunteers (groups and individuals) to undertake active conservation work.

Key Responsibilities and Duties:

• Working closely with the Monitoring and Control Officers (MCOs)
• Supporting and expanding volunteer networks through volunteer recruitment and onboarding
• Data entry and digital records
• Engaging and building relations with key stakeholders, landowners and local authorities
• Providing community network support and communications.  This will include identifying opportunities to engage difficult-to-reach people and new audiences in the Central Lowlands.

Specifically, this includes:

1. Recruiting, training and supporting volunteers to carry out fortnightly feeder box monitoring surveys, ensuring they have the equipment and consumables required, and providing practical support and temporary survey cover as needed.
2. Manage and coordinate the processing of monitoring samples and resulting data. Tis includes the analysis of hair samples to identify and record red squirrel, grey squirrel or pine marten detections and sharing results with volunteers
3. Alongside the SSRS HL team, engaging with and recruit new landowners/managers to undertake grey squirrel control and monitoring on their land.
4. Developing methodologies to ensure sustained engagement and data sharing to support independent controllers across the Highland Line region
5. Engaging and building relations with new and existing stakeholders to support the project.
6. Leading strategic events, talks, and other activities to promote active community understanding and participation of red squirrel conservation in Scotland

The successful candidate will:

• Possess a relevant degree
• Have experience of recruiting, motivating, training, coordinating and managing volunteers
• A good understanding of conservation principles, invasive non-native species management, wildlife practices and legislation
• Experience of working with landowners, gamekeepers, foresters and the public is desirable
• Experience with keeping and maintaining accurate records using Microsoft packages is essential and knowledge of ArcGIS would be useful
• There may occasionally be a requirement to work out of normal working hours
• You must possess a full clean driving licence and have use of a vehicle

Closing date: midnight Monday 15th June

Interview date:  Thursday 25th June

We are recruiting a part time Pause Coordinator to join our established Practice in Halton.

Pause Coordinators play a vital role in the success of our work. They manage a broad and varied range of responsibilities, from supporting finance, data and performance monitoring systems, to organising events and providing high-level administrative and strategic support. As a key point of contact, they work closely with professionals, women and partners, requiring excellent communication skills and a strong understanding of the needs and experiences of the women we support.

As a Pause Coordinator, you will provide comprehensive administrative support to the Practice, helping ensure the team can work effectively and deliver meaningful impact.

You will be central to the smooth day-to-day running of the service, particularly as colleagues are often working out in the community. This role suits someone who is highly organised, proactive and detail-focused.

You’ll be part of a small, supportive team where collaboration and flexibility are essential, and where everyone is committed to improving outcomes for the women we work with.

LONDON INDEPENDENT STALKING ADVOCATE (ISA)

About Suzy Lamplugh Trust 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993.Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives. 

Role Overview 

London ISA’s will deliver high quality advocacy, advice, and emotional support to victims across all risk levels, assisting them to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services.The role will involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights. 

Person Specification 

Essential 

• Interest and commitment to the work of Suzy Lamplugh Trust 

• Experience providing advocacy, advice, or support to victims of stalking, abuse, violence, or harassment 

• Experience navigating the criminal justice system, civil or family courts 

• Experience in using SASH or conducting other VAWG based risk assessments and developing safety plans 

• Experience liaising with external agencies and multi-agency collaboration 

• Experience providing emotional support to clients experiencing trauma or distress 

• Ability to manage a caseload effectively and maintain accurate records including EDI monitoring 

• Experience of handling confidential information and understanding safeguarding obligations 

Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home). While London-based candidates are ideal, we'll consider applicants from nearby areas too.

What we offer in return: 

In return for our staff’s commitment and dedication, we offer a range of Company Benefits: 

• Hybrid working (minimum 40% in the office and agile working enabled to work from home) after 3 months 

• Flexitime Policy  

• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday 

• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday 

• Pension scheme with 5% employer contribution  

• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts  

• Occupational Sick Pay (which increases after 3 years) 

• Cycle to Work scheme (cycle racks on site)  

• Interest-free travel loan for annual season ticket  

• Regular all-staff off-site meetings and events 

Hours: 35 per week 
Contract: Permanent 
Salary: £30,737

About NO MORE

NO MORE is a global organisation dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and driving culture change. We work with nonprofits, corporations, governments, media, schools, and communities worldwide to amplify survivor voices and strengthen prevention and response efforts.
 

The role

We are seeking a motivated Business Development Intern to support our Development Team across fundraising, donor engagement, partnerships, and grants.

This full-time, 12-month internship offers hands-on experience within an international nonprofit and is ideal for someone passionate about social justice and international development.

Location: Hybrid (Hampton and remote)
Hours: Full-time, 37.5 hours per week
Contract: 12 months
Reports to: Senior Business Development Officer
 

Key responsibilities

Fundraising and campaigns

• Support planning, delivery, and evaluation of individual giving campaigns and fundraising events

• Research prospective donors and new fundraising opportunities

• Assist with fundraising-related social media and marketing content

• Track and report on fundraising performance and impact

• Support challenge and community fundraising events and participant management

Donor communications

• Draft and edit donor communications, including thank-you messages, newsletters, and appeals

• Support personalised donor stewardship and supporter journeys

Grants and proposals

• Research grant opportunities aligned with NO MORE’s priorities

• Assist with grant applications, submissions, and reporting

• Track deadlines and maintain accurate grant records

• Support collection of impact and monitoring data

Partnership and team support

• Support delivery of in-person and virtual partnership events

• Conduct research on fundraising trends and donor demographics

• Provide administrative support, including database management and scheduling

• Support fundraising reporting to the Board of Trustees
   

About you

You will have:

• A degree in Humanities, Social Sciences, Development or a related field

• Strong written and verbal communication skills

• Excellent organisational skills and attention to detail

• Confidence using Microsoft Office or Google Suite (including Excel and Gmail)

• Strong research skills and ability to summarise information clearly

You are:

• Proactive, self-motivated, and comfortable taking initiative

• Able to work independently and collaboratively in a small team

• Curious about social impact, current affairs, and nonprofit work

• Committed to NO MORE’s mission to end domestic and sexual violence

Desirable:

• Previous nonprofit, fundraising, or development experience (including internships or volunteering)

• Experience with social media or digital content

• Familiarity with grant writing or proposal preparation

Build Capacity. Innovate Practice. Create Delivery Systems.

We are seeking an engaging and collaborative lead to design and deliver a sector-leading national capacity building programme while supporting the development of regional/ place-based ecosystems able to advance and grow equality impact investing.

You will work directly with investors and grant makers to embed EII in strategy, policy and practice and help pioneer a new generation of collaborative place-based initiatives that connect frontline equality organisations needs and ideas with investors and philanthropists.

Key to this role will be both generating, and capturing, cutting edge ideas and practical approaches, ensuring different parts of the equality impact investing movement share, and benefit from, others learning.

You will be skilled in training, facilitation and capability building, with the ability to translate systems thinking into practical guidance others can use. Excellent relationship-building skills, the ability to co-create and co-deliver with a wide range of stakeholders, and an understanding of equality and social justice will be essential.

EIIP believes that tackling inequality requires transforming how capital flows through society. We are now entering a critical phase of growth, with a focus on delivering systemic change at scale.

That means changing not only where money goes, but also who shapes decisions, whose voices are heard and what outcomes are prioritised. You will play a central role in building the capacity of investors and grant givers – and creating delivery systems to effect this change.

• Location: Remote, with Monthly in Person Team Meetings (London) 
• Salary: £41-43K (FTE) + 10% pension
• Contract:2 Year Fixed Term Contract 
• Hours: 0.8 (32 hours per week) 
• Location: Remote with monthly in-person team meetings (London)
• Application deadline: 21 June 2026

We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.

The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.

Key Responsibilities

Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:

Team Leadership & Development

• Lead, develop and motivate the Supporter Care team, fostering a positive, inclusive and supporter-focused team culture.
• Manage and maintain a robust internal call handling and outbound calling training programme — covering inbound supporter care, retention and winback conversations — for both members of the Supporter Care team and across the organisation.
• Ensure internal SLAs are met, overseeing quality through delivery of response times (by channels) and credible and clear communications with our supporters.

Supporter Care & Experience

• Oversee the delivery of high-quality, timely and empathetic responses to supporter enquiries across all channels, including handling complex enquiries, complaints and managing escalations where needed.
• Act as Operation Smile UK’s supporter experience expert, shaping and reviewing supporter-facing content, acknowledgement letters, calling scripts and digital communications to ensure a consistent, high-quality experience across all touchpoints.
• Own the development and review of all supporter-facing communications and internal supporter care materials, ensuring they reflect best practice and deliver a consistent supporter experience.
• Manage and monitor the call review and vulnerable persons programme to ensure high standards are maintained in all telephone interactions, including those involving external agencies.
• Oversee the processing of acknowledgements and problem payments.
• Manage an efficient stock control system to ensure the team maintains sufficient stock to meet fulfilment KPIs.

Supporter Retention & Engagement

• Play a leading role in supporter journey design, engagement and stewardship projects, using supporter insight and feedback to shape and improve the experience at each stage.
• Ensure the supporter experience is considered in all new and existing supporter journeys across the organisation, acting as the voice of the supporter in cross-functional planning.
• Work alongside the Retention and Legacy Fundraising Lead to develop and deliver supporter journeys across all donor segments, including regular givers, high value donors, the core donor base, and legacy prospects and pledgers, providing operational insight and delivering outbound retention and winback calling activity as part of the wider retention programme.

Budget & Performance Monitoring

• Support the development and monitoring of budgets relating to supporter care activity, including response handling costs and supplier spend, working collaboratively with the wider fundraising team to maintain oversight of response forecasts and performance.
• Monitor supporter care and experience performance, analysing feedback, satisfaction data and operational KPIs to drive service improvements.
• Contribute to supporter experience initiatives and transformation projects, supporting the implementation of improved processes, systems and ways of working, and proactively identifying opportunities to enhance the supporter experience.
• Set, monitor and report on supporter response times and service level targets across all communication channels, ensuring the team consistently meets or exceeds agreed standards and identifying areas for improvement.

Data, Processes & Compliance

• Ensure accurate and efficient processing of supporter income and data, overseeing processes including Gift Aid, data handling, reconciliation between systems and daily banking of income received.
• Manage the development and documentation of procedures covering all supporter care processes and data capture.
• Support colleagues in their use of the CRM database and maintain data entry procedures.
• Maintain Operation Smile UK’s commitment to supporter care and data protection, and ensure that policies relating to these areas are developed and upheld.

Cross-Team Collaboration & Partner Management

• Work collaboratively across fundraising, communications and data teams to ensure a consistent, high-quality supporter experience across all campaigns and channels.
• Take a lead in managing relationships and processes with response handling agencies and other external partners.

Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.