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Do you have significant experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law?

We are recruiting for an Employee Relations (ER) Manager to provide guidance and practical support across the charity in all employee relations matters.  Supported by a HR Advisor and working closely with the HR Business Partnering team, you will direct the workflow, coach for performance, and ensure the consistent delivery of high-quality case management. 

What does this role do?

As ER Manager, you'll:

• oversee the management and resolution of employee relations cases including grievance, disciplinary, performance, and capability investigations, hearings and appeals with professionalism, integrity and compliance
•  lead on allocation and monitoring of casework, ensuring timely and accurate resolution, providing coaching, support and guidance 
• manage complex or sensitive cases or investigations to ensure consistency and objectivity and appropriate outcomes 
• manage, develop and coach the HR Advisor
• deliver continuous improvement in all aspects of ER for the benefits of all stakeholders, through collaboration with colleagues across the People directorate.

Could this be you?

To be successful in this role you'll have significant experience of working in employee relations, including managing complex or sensitive cases, with sound decision making based on in-depth knowledge of employment law, HR best practice, and equality legislation.  

You'll be a people focused, credible and assertive subject matter expert with strong relationship-building and stakeholder management skills, and experience of portraying complex issues and problem-solving initiatives in a ‘user friendly’ format.   

You'll be skilled in training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability, and you'll have experience of using and analysing data to inform and influence business decisions.  

What does this team do?

The People directorate delivers a first-class service to the organisation and our 1,600 employees across the country. We work across all people related activities including resourcing, pay and benefits, payroll, learning and development and employee engagement as well as providing pragmatic and principled guidance on individual people issues.

The HR Business Partnering and Advisory Services team works closely with leadership and line managers across the organisation to provide tailored HR advice and guidance, identifying risks and opportunities in people activities and supporting with formal and informal employee relations cases.

Interviews for this role are scheduled to take place on 19th February 2026.

KEY ACCOUNTABILITIES

Finance

• Manage financial bookkeeping (Xero, Sage, or equivalent), including credit control, and oversee charity income and expenditure in line with funding requirements and Charity Commission regulations. Act as the day-to-day liaison with accountants.

• Assist the executive team with budget management, helping to set priorities that meet funder or partner specifications.

• Prepare monthly financial monitoring reports for the trustee board and complete grant reconciliations in line with funder requirements.

Systems & procedures

• Develop and maintain processes that assist business objectives, ensure compliance, and uphold quality standards.

• Monitor daily operations, addressing potential issues proactively.

• Undertake general financial and HR administration, including ordering, invoicing, DBS checks, staff inductions, personnel filing, and systems to support budget monitoring and audits.

• Support the efficient management of office and operational procedures, promoting best practice and maximising efficiency.

Stakeholder & suppliers

• Consider the needs of internal and external stakeholders and incorporate them into strategic planning.

• Manage contractual relationships with suppliers as required.

Data Control & Management:

• Develop and maintain accurate, up-to-date data and information in line with partnership systems and procedures.

• Act as the organisation’s Data Controller, ensuring compliance with the Data Protection Act.

Health & Safety

• To act as the organisation’s Health & Safety lead, to ensure compliance in accordance with HSE and to provide information to the exec team and the trustees.

Administrative

• To provide personal assistance to the Head of Operations, when necessary

• To undertake the minute secretary role for Think Active CSW meetings, ensuring efficient organisation and dissemination of information.

Miscellaneous

• Generating income or raising funds.

• Travel to venues to meet the needs of the organisation

• Assist in the identification and undertaking of the postholder's own training and development requirements in accordance with the appropriate organisation's "confident, capable, inspirational people plan"

• To undertake such duties and responsibilities of an equivalent nature, as may be determined by the Chief Executive or Executive team from time to time, in conjunction with the post holder.

Person Specification

CORE VALUES

• Team player with a supportive, flexible, and professional approach.

• Demonstrates kindness, consideration, appreciation, and tolerance, expecting the same in return.

• Strong work ethic with resilience and willingness to go above and beyond.

• Respects confidentiality and can reflect on personal performance to drive improvement.

SKILLS & EXPERIENCE

Essential

Knowledge:

• Strong understanding of operations management, systems, and processes.

• Knowledge of financial procedures, reporting, and budget management.

• Experience with databases, project management, and IT systems.

• Awareness of safeguarding, health, community, and legislation.

• Knowledge of performance measurement, reporting, and current funding streams in the sport and physical activity sector.

Skills & Abilities:

• Excellent communication and interpersonal skills; able to lead, motivate, persuade, negotiate, and influence at all levels.

• Strategic, critical thinking, and decision-making skills.

• Ability to work under pressure while maintaining high standards.

• IT literate, including ability to use Excel or willingness to adapt and learn new systems, with an understanding of how technology enhances planning, evaluation, and communications.

• Proven project management experience.

Experience:

• Measuring organisational performance to deliver strategic objectives.

• Developing and improving internal and external systems, processes, and communications.

• Strategic planning, implementation, review, and adaptation.

• Managing teams, including setting objectives and reviewing performance.

• Building and maintaining partnerships across voluntary, public, and private sectors.

• Managing budgets (£100k–£300k) and preparing financial reports.

• Generating income, preparing funding bids, and securing resources.

Desirable:

• Experience supporting volunteers, leaders, and professional workforces in sport, physical activity, or health contexts

• Project Management qualification

• Additional finance and budget-setting experience

BEHAVIOURAL TRAITS

• Innovative, forward-thinking, developmental, and solution-focused

• Passionate, inspirational, and motivational with a positive, can-do attitude

TECHNICAL AND PRACTICAL REQUIREMENTS

• Willingness to work occasional evenings/weekends.

• Ability to travel across Coventry, Solihull and Warwickshire.

• This post is exempt from the Rehabilitation of Offenders Act 1974; appointment is subject to a satisfactory DBS check.

• Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.

ID: 1659 TESOL/TEFL Teacher

Service: The Language of Food, Food Services Team 

Salary: £28,884 - £31,698 FTE per annum (pro-rata for corresponding part-time hours)

- Additionally, £3,679 Inner London Weighting FTE per annum if London based

- OR additionally, £480 home-based allowance FTE per annum if home based

Location: Either Southend or London (part time role) or both areas (full time role)

Hours: 37 full time covering Southend and London (or 18.5 hours per week part time, covering one of the areas)

Contract: Fixed Term until end of August 2026

Job Summary:­

We are looking for an experienced TESOL/TEFL professional to deliver high-quality English language teaching to adults living in Southend and/or London. The successful postholder will deliver engaging language lessons to groups of adult learners with different levels of English within community venues. The postholder will work closely with other members of Family Action staff, particularly those working in FOOD Clubs/Stores, which support people to maximise their income, learn new recipes and try new foods. The successful candidate will play a key role within the Food Services team at Family Action, supporting individuals to develop their communication skills, confidence, and wellbeing.

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for an experienced TESOL/TEFL Teacher to join a new project called The Language of Food, supporting local people in Southend and London to develop their English language skills.

Main Responsibilities:

The role involves, for instance: planning lessons for groups of adult learners of English, ensuring they meet learners’ needs, learning styles and language level; adapting, where necessary, existing English language materials to meet the needs of each group of learners; delivering engaging lessons, encouraging learners’ participation through demonstrating a positive and enthusiastic approach; and completing learner assessments before and after each programme, as well as monitoring each individual’s learning during the programme. (See JD and Specification for full details).

Main Requirements:

The successful candidate will:

· Have a Dip TESOL/DELTA or other similar level teaching qualification (eg PGCE including a TEFL element)

· Be experienced in delivering TESOL/TEFL sessions to groups of adults, particularly in diverse community settings (eg children’s centres)

· Have demonstrable knowledge of effective language teaching and learning strategies

· Have experience of assessing and monitoring students’ learning

· Knowledge of, or willingness to learn about, food safety and healthy eating

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service at Enhanced level.

(See JD and Specification for full details).

Benefits:

· An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

· Up to 6% matched-pension contributions

· Enhanced paid sick leave and paid family leave provisions

· Eye care and winter flu jabs vouchers

· Cycle to work scheme

· Investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click the “Redirect to Recruiter” link above and fill out our digital application form

Closing Date:  12th February 2026 23:59 midnight

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Louise Reilly, David Underwood or Michael Cowieson.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements.  This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.

The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people.  We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.

The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

• Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
• Develop relationships with partner organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people at application, selection and throughout fundraising activities

Responsibilities & duties

• Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
• Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
• Represent Project Trust at career and recruitment fairs
• Develop and maintain relationships with partnership organisations within the education and youth sectors
• Support and co-ordinate Returned Volunteers in the delivery of school talks
• Be a point of contact and support for young people throughout the application, selection and fundraising process
• Maintain accurate and up to date records on our CRM database
• Participate in the selection, training and debriefing of Volunteers

Qualifications & skills

Essential

• Commitment to Project Trust’s purpose, approach, ethos
• Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
• Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
• Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
• Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
• Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
• Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
• Excellent administrative skills, able to keep accurate and up to date records and produce reports
• Good judgement and decision-making skills with the ability to work under pressure
• Working knowledge of Microsoft packages and a variety of social media platforms
• Ability to travel within a designated region of the UK and to other parts of the UK as required
• Ability to work remotely from an appropriate home base
• Willingness to undertake work outside standard office hours
• A full clean driving licence and use of a vehicle

Desirable

• Experience of working and/or living in an international environment
• Qualification in working with young people, or demonstrable equivalent experience
• Knowledge and understanding of the voluntary and charitable sector
• Experience in marketing or sales
• Experience of running small projects
• Experience in using a CRM database

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

• The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
• Any offer of appointment will be made subject to the receipt of satisfactory references
• The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

Team: Philanthropy & Partnerships

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday with occasional work required outside standard hours to support events

Salary: Up to £37,565.95 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats?

Responsibilities of our Philanthropy and Partnerships Senior Events Officer:

This role is responsible for designing and delivering a varied programme of impactful high value engagement events for the Philanthropy and Partnerships team ranging from large-scale special events to bespoke private gatherings that inspire, engage, and encourage greater levels of support and long-term relationships with Cats Protection.

The post holder will lead on all aspects of event management, from strategy development, concept and planning through to delivery and post-event evaluation, ensuring all events are executed to the highest standard

About the Philanthropy & Partnership’s team:

• Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline
• We sit within the Marketing & Income Generation Directorate and are a currently a team of 19

What we’re looking for in our Philanthropy and Partnerships Senior Events Officer:

• Extensive experience of high value fundraising event creation, management and associated evaluation
• Experience of developing and delivering a range of event formats, including large-scale and bespoke events.
• Project Management experience, ideally within a fundraising or charity context, managing high profile events
• Experience of tracking and monitoring spend within a budget
• Experience of planning ahead e.g. planning an events programme

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 8th February 2026

Virtual interview date: 17th & 18th February 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

• Anonymised application form
• Virtual interview via Microsoft Teams
• Final stage interview (dependent on first stage interviews)

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Response Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

You will work across a specified number of GP practices across South Devon, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based with requiring travel to GP practices and for multi-agency meetings and other deliverables. Occasional travel to the FearFree office in Exeter and other locations will also be required.

This role may include evening and weekend work when required.

Key Responsibilities

• To provide specialist, individual and needs-led domestic abuse and sexual violence advocacy and support to patients who are or have experienced, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate. 
• Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice. 
• Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.
• To provide signposting and onward referrals to patients.
• To provide ongoing specialist advice and support around Domestic Abuse (DA) and Sexual Violence (SV) to practice teams. 
• To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer. 
• To provide feedback on case outcomes to referring clinicians. 
• To collect and collate performance and monitoring data for reporting purposes. 
• Provide in-house training and refresher training for general practice teams on understanding, recognising, and responding to DA and SV. 
• Develop good working relationships and liaise with outside agencies where needed.
• Keep accurate records of all referrals received and of work done with or on behalf of service users. 
• Deliver DA and SV training to clinicians and non-clinical staff in participating general practices.
• Develop a good relationship with all general practice staff and work effectively as part of the practice team. 
• Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age.  We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.

About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.

What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:

• Governance and strategy, including support for Trustee Board
• Oversee smooth running of the clinic
• Finance and fundraising
• Staff management
• Monitoring and evaluation of grant funding
• Development of new projects
• Partnership engagement with other agencies

The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.

Why join us?

• Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
• Satisfaction of leading a service with real and valued impact on the health of local people
• Opportunity to join and lead a friendly and welcoming team
• Employer Pension contribution
• Complementary therapy treatments at staff rate

#Director
#Centre Director
#Clinic Director
#Charity Director

About The Public Interest Law Centre

The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.

We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.

About the Role

As Fundraising Manager, you will work closely with, and be fully supported by, the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be a skilled fundraiser with demonstrable experience in securing income from trusts and foundations. 

Position: Fundraising Manager 

Responsible to: Director

Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office

Hours: 35 hours per week (full-time), or part-time, with flexible working around core hours

Salary: £41,814 - £47,464 per annum (from 1 April 2026)

Main Responsibilities

• Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
• Grow PILC’s individual donor and supporter base.
• Work closely with the Director and project teams to translate our legal and advocacy work into clear, compelling funding propositions.
• Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
• Build new relationships with trusts and foundations and steward relationships with existing funders.
• Secure income from trusts and foundations, including developing multi-year or higher-value grants over time.
• Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.

Annual leave and benefits

• We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
• A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture 
• Laptop and mobile phone
• Support and supervision
• Learning and development budget
• Access to our 24-hour Employee Assistance Programme
• Enhanced support when you need it most, including enhanced maternity pay, family leave policies and sick pay

Please review the recruitment pack before applying which contains:

• Background information about PILC
• Information about the selection process
• A detailed role description and person specification
• Application form
• Equality & Diversity monitoring form

How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 14 February 2026 at 12pm. 

Interviews will commence before the end of February 2026.

Please note, we do not accept CVs. 

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon.  You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.

Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.

You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.

As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.

As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Operational Responsibilities

• Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
• Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
• Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
• Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
• Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
• Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
• Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
• Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
• Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
• System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
• Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
• Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
• Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Context and Background

The NSPCC’s purpose is to prevent the abuse and neglect of children across the UK.

The Strategy and Knowledge (S&K) Directorate exists to help shape the world around us - and what the NSPCC does - so that it reflects what we have learned and can help keep children safe from abuse.

The Directorate is responsible for organisational strategy, developing and influencing public policy, championing an evidence-based approach in all our work, developing innovative services and managing our knowledge and information.

This role within our Policy and Public Affairs team will assist in delivering our influencing campaigns asking for public support to persuade government to change laws and policies to better protect children and young people. This exciting role will play a pivotal part supporting the team’s work so we are able to deliver large-scale, impactful campaigns in support of the NSPCC’s policy priorities and our organisational strategy.

Job purpose

This role will support the planning, delivery and evaluation of the NSPCC’s campaigns to mobilise the public behind our influencing goals and galvanise decision makers to act. The postholder will:

• Support the development of our influencing campaigns to inspire new and existing supporters to take action to keep children safe - including through research to inform the planning of campaigns and the creation and dissemination of impactful communications such as emails, social posts and supporter actions.

• Assist the Influencing Campaigns team to manage and develop the campaigns database so it can grow to build a strong, active network of supporters helping us influence change.

• Support the team’s work to ensure the insights and voices of children, young people and those with lived experience are embedded in the design and delivery of our influencing campaigns

Key relationships - Internal

• Influencing Campaigns Manager for England/UK (line manager)
• Other members of the Influencing Campaigns team across the UK
• Policy and Public Affairs team across the UK
• All Strategy and Knowledge teams
• Teams leading brand, marketing and income generation campaigns
• Media and social media teams
• Participation and Lived Experience Advocates teams

Key relationships - External

• NSPCC campaign supporters
• Individuals and representatives from agencies and suppliers on campaigning activity
• Contacts in corporate partnerships representing the NSPCC’s campaigning work

Main duties and responsibilities

Supporting the Influencing Campaigns team day-to-day

o Managing the campaigns inbox and responding to supporters
o Assisting the Influencing Campaigns team by attending meetings with stakeholders (across the NSPCC and beyond)
o Monitoring and evaluating campaigns activity at NSPCC
o Tracking and evaluating campaigns “best practice” in other organisations (to enable competitor analysis)

Development of NSPCC influencing campaigns

o Supporting background research for the development of influencing campaigns o Assisting with planning and designing content across owned, earned, and organic channels
o Helping Influencing Campaigns Managers across the UK with the development of campaign tactics and interventions
o Supporting the Influencing Campaigns Managers across the UK with the development of the campaigns network

Delivery and evaluation of NSPCC influencing campaigns

o Writing and designing campaigns content including social posts, emails and actions

o Support with planning, organising and delivering events

o Liaison with participation and lived experience teams to ensure the insights and voices of children and young people are embedded in our influencing campaign activity

o Issuing or publishing campaigns content
o Monitoring and evaluating the success of NSPCC campaigns o Reporting to stakeholders on campaign activity

Responsibilities for all Staff within the Strategy & Knowledge Directorate

A commitment to safeguard and promote the welfare of children and young people

• A commitment to safeguard and promote the welfare of children, young people and

  adults at risk.

• To comply with all relevant NSPCC safeguarding policies

• A commitment to applying NSPCC Values and Behaviours to all aspects of work

• To maintain an awareness of own and other’s health and safety and comply with

  NSPCC’s Health and Safety procedures

• A sound understanding of and commitment to equality, diversity, and inclusion.

• To comply with NSPCC Diversity and Equality policies and practices and work in a

  manner which facilitates inclusion.

• To maintain and develop competence in the use of IT systems.

• To manage confidential and/or sensitive information in accordance with NSPCC

  policies and Data Protection and GDPR regulations

Person specification

1. Experience of supporting the successful delivery of influencing campaigns that have had an impact in changing laws and policies

2. Good understanding of the political landscape and policy making processes across the UK

3. Strong verbal and written communication skills including an ability to analyse, respond to and present complex information in clear, accurate and persuasive ways for a wide range of audiences

4. Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time

5. Understanding of how to measure campaigning actions and optimise delivery of campaigns

6. Demonstrable ability to establish, nurture and maintain effective relationships and collaborative work with a wide variety of colleagues and stakeholders

7. Experience of working with children and young people and/or those with lived experience as part of the delivery of influencing campaigns

8. Experience of working with media and social media teams to help create communications which support campaigning work

9. Commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

HEAD OF PARTNERSHIPS & DEVELOPMENT

About Us

Portobello Business Centre (PBC) is a not-for-profit organisation that helps people start, grow and scale successful businesses. 

For 30 years, we have been committed to social mobility, inclusion and entrepreneurship and have supported thousands of businesses. Alumni include household names such as Charlie Bigham’s, Innocent Drinks and Karen Millen, as well as countless sole traders and early-stage founders.

We are a small, ambitious, growing team working to deliver a new organisational strategy and expand our impact.

About You & The Role

You are a natural builder who enjoys closing deals, developing relationships and creating meaningful social impact. You will shape and lead PBC’s first dedicated fundraising function, building a portfolio from the ground up with limited existing donor relationships.

The role focuses on securing six-figure corporate partnerships and cultivating high-net-worth individual donors, alongside a smaller trusts and foundations portfolio. You thrive in a strategic, relationship-led role and are comfortable using a broad range of fundraising approaches.

Working closely with the leadership team, you will secure funding to support long-term sustainability and expand PBC’s impact across London and beyond. Initially the sole fundraiser, you will have the opportunity to develop and lead a team as the function grows.

Key Responsibilities

• Fundraising Strategy Delivery: Take ownership of multi-year fundraising strategy working closely with the CEO and Board to diversify and increase revenue streams that support PBC’s service expansion and reach

• Relationship Management: Research, identify and cultivate funding opportunities from companies and high-net-worth individuals, alongside trusts and foundations

• Trusts & Foundations: Oversee the grant pipeline, with external support for high-value applications and build relationships with decision-makers

• Develop Compelling Fundraising Material: Collaborate with CEO and wider team to evidence, quantify and articulate PBC’s social value using data and storytelling to position PBC as a high-impact partner for donors and partners

• Performance Monitoring & Reporting: Track and evaluate fundraising performance against financial and operational targets. Provide regular updates to the CEO and Board, ensuring compliance with fundraising regulations, sector and the Chartered Institute of Fundraising best practices

• Proactive Self Starter: Though collaborative, you are motivated to build and maintain momentum, identify and create opportunities and take full ownership of projects from initial idea to delivery

• Commercial Development: Support development, sales and delivery of commercial income strategy, specifically helping to grow the paid membership scheme and securing sponsorship for commercial programmes and offers

Benefits

• Annual Leave: 21 days’ paid annual leave, plus UK public and bank holidays.

• Christmas Closure: Additional 10–14 days of paid leave as the office closes between Christmas and New Year.

• Season Ticket Loan: Interest-free season ticket loan available to support travel costs.

• Training & Professional Development: Access to relevant fundraising, partnerships and leadership training, including external courses, sector events and conferences.

• Supportive working environment: A small, collaborative and ambitious team.

#Fundraising #HeadOfDevelopment #Partnerships #CorporateFundraising #CorporatePartnerships 
#SeniorFundraising #SocialImpact #London

We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.

This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.

You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.

Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.

You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:

• human-computer interaction
• user-centred design
• psychology
• ethnography
• social research

The responsibilities of the job include:

• Designing and running user research to help us improve our existing digital services and design new ones.
• Recruiting participants for research.
• Analysing qualitative research data.
• Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
• Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
• Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.

Interview Details:

Interview Date: Virtual interview – 23rd or 24th February

Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

We will be hosting a briefing session on: Tuesday 27th January 2026,  from 11am to 11:45am. To register or ask any questions please email us.

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Passionate and knowledgeable about user-centred design, and digital ways of working.
• Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
• Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
• Confident in explaining research findings to others, verbally or in writing.
• Good at collaborating, involving colleagues in research activities and contributing to shared planning.

Desirable Criteria:

• Experience of standing up for the needs and perspectives of users.
• A good understanding of inclusion and accessibility for digital services.
• Knowledge of agile working and the roles in a multidisciplinary digital team.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)