Monitoring jobs
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
-
As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.
Age UK is seeking a Senior Statutory Funding Manager to play a pivotal role in shaping and growing our statutory income-fuelling our mission to improve the lives of older people across the country.
In this exciting role, you'll take the lead on securing and managing national contracts and grants from central government, national lottery funders, and public sector bodies. You'll collaborate with a range of stakeholders to transform a funding stream that has been underperforming through a lack of resourcing and a challenging market but one that is now a strategic priority and has the potential to become a major source of income for the organisation.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Last date for applications Monday 9th March 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in securing six and seven figure statutory contracts or grants for charities. (A, I)
- Experience of managing relationships with key individuals from public sector bodies. (A, I)
- Experience managing individuals or teams, providing excellent leadership and people management skills. (A, I)
Skills and knowledge
- Strong understanding of statutory funding processes, including commissioning and procurement. (A, I)
- Outstanding communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. (I, T)
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. (I)
- Excellent levels of financial management and numeracy with significant experience of putting together, managing and monitoring budgets. (A, I)
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. (I, T)
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising (A,I)
- Sound administration skills, including a good working knowledge of MS Office products and databases. (I)
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. (A, I)
- Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. (I)
- Has an entrepreneurial approach - makes things happen, links with others, thinks outside the box, spots where new opportunities can be created, and then delivers at pace (I)
- Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. (A, I)
- Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. (I)
- Excited by the challenge of developing and growing statutory fundraising - currently an underdeveloped fundraising steam for Age UK. (I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of working with local statutory commissioners. (A, I)
- Experience in project management, reporting and analysing results. (I)
Skills and knowledge:
- Knowledge of new digital tools, including AI, that can support efficient and effective statutory fundraising (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Operations Manager
Oversee the safe, compliant and seamless running of our estates, facilities, transport, health & safety and sustainability services - ensuring our College thrives every day.
Start Date: ASAP
Salary: £40,650 - £43,419
Contract: Full Time, 37 Hours, 52 Weeks
Closing Date: Thursday 5th March, 2026 at 12:00pm
The Operations Manager is responsible for the safe, efficient and compliant delivery of the College’s operational services, including estates and facilities, transport, health and safety, sustainability and contracted services.
Role Responsibilities:
Estates and Facilities management
- Manage and monitor contracts for building and grounds maintenance, cleaning, hygiene, waste management and energy supply, ensuring compliance with statutory requirements and agreed service levels.
- Lead procurement processes for operational contracts, including tendering, evaluation, renewal and performance monitoring, ensuring value for money and strong contractor relationships.
- Develop and maintain a rolling programme of planned and reactive maintenance, site inspections and condition surveys to ensure the estate is safe, accessible and fit for purpose.
- Ensure full compliance with all relevant legal, regulatory and statutory requirements relating to property and facilities.
Transport
- Manage the College’s transport fleet in line with Community Transport Association requirements.
- Ensure all vehicles are legally compliant, well maintained and efficiently utilised.
- Ensure drivers are appropriately authorised, trained and compliant with statutory and College requirements.
Health and Safety
- Act as the operational lead for health and safety across the College.
- Maintain and regularly review health and safety policies, procedures, risk assessments and compliance documentation.
- Work collaboratively with the Health and Safety Coordinator to deliver training, guidance and support to staff.
- Ensure statutory inspections and testing (including fire safety, water quality and electrical safety) are completed and recorded.
Sustainability
- Monitor energy consumption and implement initiatives to reduce usage and improve environmental sustainability.
- Ensure waste management and disposal processes meet environmental legislation and promote recycling and responsible resource use.
Leadership
- Line manage the operations team, including estates, transport and health and safety staff.
- Develop and implement effective operational procedures to support the smooth day‑to‑day running of the College.
- Manage operational budgets and contribute to financial planning and cost control.
- Contribute to College-wide planning and improvement initiatives through collaborative working with senior leaders and managers.
Management Responsibilities
- Provide effective and professional line management to your team throughout their employment journey.
- Manage budgets in accordance with organisational requirements and targets.
- Meet agreed departmental targets and deadlines.
- Ensure key data and reporting requirements are met.
- Contribute to the overall management of the College through working collaboratively with other managers on specific projects or to ensure consistent and effective processes.
- Ensure effective written/ verbal communications within the organisation and with external stakeholders.
- Demonstrate best practice and ensure the implementation of all college policies and procedures.
- Ensure the efficient and effective use of all college resources, including staff.
- Work to continually improve the performance and practices of the organisation.
- In the event of staff shortages or absence to cover, in accordance with capabilities.
- Take ownership of own CPD to maintain skills and knowledge required to be at the forefront of own sphere of operation
General Responsibilities for all Staff:
- Ensure that all beneficiaries are treated with dignity and respect.
- Empower students and day service users to maintain their personal independence and confidentiality.
- Contribute positively to a high-quality teaching, learning, and working environment.
- Comply with health & safety and safeguarding regulations.
- Any other reasonable duties commensurate with role as required.
This role offers the chance to work with a global NGO, providing valuable experience in tackling key global development challenges, along with hands-on involvement with project and partnership management systems, grant tracking processes, and an opportunity to contribute to the development of impactful programmes. It provides deep exposure to the operations of an International NGO, invested in community-led holistic solutions to some of the most pressing problems of our times. You would enhance your knowledge and experience of the charity sector funding landscape in the UK and internationally. You would significantly expand your practical knowledge of project delivery and monitoring in diverse areas of international development such as water and sanitation, prevention of violence against women, food security and nutrition, rural livelihoods, biodiversity conservation, community disaster resilience, to name a few. You would have opportunity for creative writing about our projects for funding applications and project reports, and with scope to develop the role you might find yourself writing blog posts, newsletters and so on. You would have the chance to network with other NGOs and funders at events and international development conferences. You may have the opportunity to travel to south Asia or Africa for project evaluation or conferences / networking, subject to funding. As you gain experience, there may be scope for you to contribute to project design.
You will be working in a friendly, professional environment in a building that acts as a hub for social justice organisations, with many opportunities to participate in activities offered by the building’s community.
Role description / person specification:
You would undertake research to identify new potential funding partners, write grant applications, and manage successful partnerships. You would write project funding proposals primarily to trusts and foundations, corporate foundations, and statutory sources. Some charity-sector fundraising experience is desirable. Experience in fundraising from trusts / foundations in particular would be an advantage. The ability to draft inspiring narratives for different audiences is a crucial aspect of this role. You must also be comfortable using spreadsheets and have strong attention to detail, as you would be working with project budgets. You would research and attend relevant events and identify other such opportunities to promote Pragya’s work, to network, and to learn about the latest research and trends in international development. You would contribute to Pragya’s social media posts and campaigns. A basic level of knowledge about video editing and media tools like Canva would be an advantage.
The UK branch of Pragya is a small team, and so you must be capable of using your initiative and managing your own workload. You would need to prioritise your commitments and work to deadlines as needed. You would contribute to the charity’s administrative needs.
This is a role that demands commitment and offers strong career development in the international development sector. Those passionate about working in international development are encouraged to apply. We are looking for candidates who would anticipate being able to make at least a two-year commitment.
Key specifications:
Essential
·A degree qualification with at least 2:1 or equivalent
·Fluent English with excellent writing skills
·Strong verbal communication and ability to represent Pragya at public events
·Basic knowledge of on-line communication platforms and media tools
·Proactive approach, ability to manage own workload, happy to work alone
·Excellent organisational skills and strong attention to detail
·Competent in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and good internet research skills
·Demonstrable interest in International Development
·Work experience of two years.
Desirable
·A degree in a relevant, essay-based discipline
·Fundraising experience from trusts / foundations / corporates
·Exposure to foundations and trusts based in the UK and in Europe, mainly Netherlands, Germany, France and Switzerland.
·Experience of using cloud-based donor management software (Salesforce, Oracle, CRM)
·Understanding of the issues Pragya works to address
·Prior travel to any of Pragya’s project-delivery countries
Please email your CV and a separate Covering Letter detailing your skills and experience. CVs without Covering Letter will not be reviewed. Please put ‘DEVELOPMENT OFFICER’ in the subject line of the email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Difference
Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.
Why Join Us?
- Be part of a values-led, inclusive charity making a real difference to the people we work with.
- Flexible, home-based working with occasional travel and supportive colleagues.
- Opportunities for professional development and growth.
- A culture that values staff wellbeing, innovation, and amplifying voices.
About the Role
We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).
As Finance Manager, you will:-
· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing staff development and continuous improvement of processes and procedures.
· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.
· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.
· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.
· Support audit preparation and liaise with external auditors as required.
· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.
· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.
About You
We need you to bring:
·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.
· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.
· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.
· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.
· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.
· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.
The following attributes are also desirable:-
· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.
· Experience working with local authority contracts or complex funding environments.
· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.
As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.
We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now!
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Free Campaign is a youth-led mental health charity dedicated to platforming the lived experiences of young people to destigmatise early and preventive mental health support seeking.
We work with young people across Merseyside and Manchester through schools, community spaces and events, reaching thousands of young people annually. Through our core 6 programmes, young people learn how to engage and connect with support to help them take control of their health and futures.
As the charity enters its 6th year, we are actively looking to engage with racialised and marginalised young people to understand the barriers they are facing in accessing support.
Role purpose
The Young People’s Equity and Inclusion Officer will work to improve how mental health support includes and serves racially and otherwise marginalised young people aged 11 to 25 in Liverpool. The role focuses on generating insight, co‑producing solutions, and supporting practical changes so that support is more culturally safe, accessible, and relevant.
This is a non‑clinical role centred on outcomes rather than casework. The post holder will coordinate engagement activity, gather and interpret learning, and work with partners to turn that learning into clear tools, pilots, and recommendations for change.
We are committed to building a diverse team. We particularly encourage applications from people from racialised and marginalised communities, including those with lived experience of mental health difficulties or systemic disadvantage.
This role is anchored in lived experience. We are particularly seeking candidates who have personal experience of navigating mental health challenges and or barriers to accessing support as a young person from a racially minoritised or historically marginalised community. We recognise lived experience as a form of expertise and insight that is critical to shaping meaningful systems change. The successful candidate will be supported to draw on their experience in a boundaried and professional way, with structured supervision and reflective space embedded into the role. As an organisation committed to equity and representation, we strongly welcome applications from young people from communities currently underrepresented in the mental health sector.
1. Insight and Engagement
Plan and deliver structured engagement with young people aged 11–25 to explore experiences of mental health, identity and access to support. Use discussions, creative methods, surveys and interviews to gather meaningful insight. Ensure participation reflects racially minoritised and marginalised communities. Maintain accurate records of activity and emerging themes.
2. Equity and Inclusion Development
Identify patterns in barriers and gaps identified by young people. Translate learning into practical recommendations, tools and resources that strengthen equity and inclusion. Embed anti-racist and trauma-informed practice throughout all activity.
3. Partnership Coordination
Work with schools, community organisations and partners to host engagement activity and test improvement ideas. Agree clear roles and objectives for joint work. Share findings to support partners to strengthen their practice. Represent the organisation in local forums when required.
4. Pilots and Improvement Activity
Support the design and coordination of small-scale pilots based on youth insight. Gather feedback, refine approaches and document learning through clear improvement cycles.
5. Monitoring and Reporting
Track participation, demographics and agreed outcome measures. Contribute to analysis of qualitative and quantitative data. Support preparation of reports, summaries and presentations for internal and external audiences, including youth-friendly formats.
6. Safeguarding and Quality
Adhere to safeguarding, confidentiality and data protection policies. Respond appropriately to concerns and participate in supervision and training. Contribute to risk assessments and safe delivery across all settings.
About you
Essential
• Understanding of how racism, discrimination and socio-economic inequality impact mental health and access to support
• Experience coordinating projects or activities in community, education, health or voluntary sector settings
• Experience gathering insight or feedback and using it to inform improvement
• Knowledge of safeguarding principles and professional boundaries when working with children and young people
• Clear commitment to equity, inclusion and anti-oppressive practice
Desirable
• Lived experience of racialisation, systemic disadvantage or navigating mental health services
• Knowledge of Liverpool communities and local VCSE, education or health systems
• Experience of co-production, participatory approaches or user involvement
• Experience supporting monitoring, evaluation or learning processes
Skills and Attributes
Essential
• Strong communication skills and ability to engage respectfully with diverse communities
• Ability to organise workload, manage competing priorities and meet deadlines
• Ability to identify key themes from qualitative and quantitative information and present findings clearly
• Reflective, adaptable and open to learning
• Willingness to work occasional evenings or weekends
Desirable
• Ability to present information using creative or accessible formats
• Confidence using standard IT tools for documentation and data management
Employment details and support
-
30 hours per week, pattern to be agreed, with flexible working considered in line with role requirements.
-
Annual leave entitlement and pension in line with organisational policy.
-
Wellbeing week: one full working week off per year in addition to standard leave, to support staff wellbeing.
-
Access to line management, safeguarding support, and appropriate clinical or reflective supervision.
-
Training and development opportunities agreed on appointment.
Location: Liverpool, hybrid (community based with some home working)
Salary: £25,000 per year (pro-rata)
Hours: 30 hours per week (some evenings and weekends as agreed)
Contract: 12‑month fixed term, with potential extension subject to funding
Reporting to: DOO, Chief Executive
Start date: Subject to successful recruitment
Interviews: Rolling Deadline until suitable candidate recruited
Right to Work: We are not able to provide visa sponsorship for this position. You must have an existing and ongoing right to work in the UK.
If you require further support with your application, please do not hesitate to get in touch with our team!
Our mission is to improve young people’s mental health through early intervention, education, lived experience, and culturally aware support.
The client requests no contact from agencies or media sales.
Reports to: Assistant Director of Finance & Operations
Line Manages: Delivery Operations Manager
Salary: £52,692
Location: Central London, Hybrid
Contract: 2-year fixed term
Closing date for applications: 12pm, Tuesday 17th March 2026
Interview dates: Week commencing 30th March 2026
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference.
One of the most important things we do is ensure that our funding and commissioning processes run smoothly and deliver maximum impact. We manage significant grants and complex commissioning arrangements that support projects designed to make a lasting difference. To do this well, we need robust systems, clear governance and strong relationships with partners. This role is critical to making that happen. As our Senior Grants & Commissioning Manager, you’ll lead on optimising our grant management system Salesforce, oversee risk and compliance and drive improvements in commissioning and procurement across the organisation. You’ll be the go-to person for contracts, grant agreements, policy guidance and Salesforce, ensuring data integrity and enabling confident decision-making. By keeping everything organised and efficient, you will be helping us achieve our strategic goals and deliver on our mission.
Key Responsibilities
Your role would be to ensure our funding and commissioning processes run efficiently, compliantly and strategically. You’ll lead improvements in systems, governance and risk management, act as the organisation’s Salesforce and grant management expert, and provide strong leadership to the team which will enable confident decisions and maximising impact. A detailed list of your key responsibilities on how you’ll do this is given below:
- Grant management and system optimisation:
- Manage the organisation’s grant management system (Salesforce), ensuring functionality, accuracy and integrity of data.
- Configure and update forms, fields and workflows to support new applications and evolving business needs.
- Develop and deliver custom reports and dashboard for internal teams to enable effective monitoring and decision-making.
- Act as the primary liaison for system enhancements, ensuring continuous improvement, and day-to-day troubleshooting.
- Commissioning and procurement:
- Support the Assistant Director of Finance and Operations in delivering improvements to commissioning and procurement processes across the Programmes, Evaluation, Change and Evidence directorates.
- Ensure commissioning activities align with organisational priorities and compliance requirements.
- When required, provide support and additional resource to the Delivery Operations Manager on the execution of agreements for all teams.
- Risk management and compliance:
- Lead on negotiating terms and conditions with grantees, evaluators and researchers, escalating complex issues where necessary.
- Conduct due diligence for funded projects, ensuring compliance with organisational standards and risk mitigation.
- Maintain and control master versions of all templates, including Grant Agreements and Variations, ensuring accuracy and consistency.
- Governance and policy development:
- Develop, maintain and disseminate non-HR policies and guidance documents related to commissioning and procurement.
- Ensure governance frameworks are robust, up-to-date and embedded across the organisation.
- Training and capacity building:
- Design and deliver training sessions to build staff competency in policies, guidance and system procedures.
- Act as the organisational expert on Salesforce and grant management processes, providing ongoing support and advice.
- Leadership and team management:
- Provide direct line management, mentorship and professional development for the Delivery Operations Manager. When required during periods of peak activity, provide support and resource for their responsibilities.
- Ensure effective delegation, clear escalation routes and a culture of high team performance
Please visit our website for the full 'About You' information.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around the 32 London Boroughs are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, your answers to the two questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Tuesday 17th March 2026.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 400 words per answer, the following questions below:
1. Please provide an example of a complex operational process you’ve developed from scratch and implemented independently. What did you do, what impact did it have, and what did you learn?
2. Please describe your experience working with CRM or database systems and provide an example of when you’ve implemented a change to how that system is designed.
You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interviews will take place in the week commencing 30th March 2026, we foresee this being a one stage process.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
CENTRE FOR AGEING BETTER
External Affairs Manager – Ageism and Inequality
· Permanent
· Salary £48,756
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the Role
We’re looking for a strategic, creative and proactive public affairs professional to lead our influencing work on ageism and inequalities, including our campaign for a Commissioner for Older People and Ageing; the development of an ageing society strategy; and work to address inequalities in experiences of ageing and support those groups who need it most .
In this role, you’ll shape and deliver an ambitious communications and influencing strategy that raises the profile of our policy issues in parliament and the media and builds support for our policy solutions among national and local government and wider sector leaders.
Working closely with colleagues in the ageism, inequalities and comms teams, you’ll design and deliver impactful communications activity across the channels most likely to increase our influence – from direct engagement and events to media, marketing and social content.
Central to the role will be supporting policy analysis and developing our national policy asks, drafting briefings and consultation submissions, and identifying opportunities to influence through monitoring the external landscape.
You’ll also lead the development of an effective stakeholder engagement plan, driving engagement across government departments, parliament, and other influential stakeholders.
About You
You’ll bring strong experience of working with government and parliament, and a track record of delivering effective policy, campaigning or public affairs activity. A confident communicator, you’re able to translate complex research and policy issues into compelling, accessible messages and present them persuasively to a range of audiences.
Highly organised and comfortable managing multiple priorities, you’ll combine strategic thinking with creativity and a proactive approach to spotting opportunities. You’ll have excellent relationship‑building skills, acting with diplomacy and credibility when engaging with senior stakeholders.
You’ll enjoy working both independently and as part of a small, supportive team, and you’ll be willing to work flexibly when needed to support key events or urgent issues.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply, please follow the link to complete an application and EDI form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is 10th March, with in-person interviews to take place 23rd March.
The client requests no contact from agencies or media sales.
Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations.
About Us
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders
Job summary
This role will increase awareness and understanding of the criminal justice voluntary sector operating within across the Midlands area. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of, and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.
The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.
The post will deliver activity to meet funder requirements, aims and objectives.
Reports to: Area Engagement and Partnerships Manager
Responsible for: N/A
1. Duties and key responsibilities
Area Engagement and Impact
- Identify and increase awareness of voluntary sector organisations based in the Midlands, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded.
- Understand the work of local and regional voluntary sector infrastructure organisations in a geographical area to identify and increase partnership working and collaborative approaches to strengthen the support offered by Clinks,
- Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities.
- Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
- Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact.
- Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide.
- Work alongside the Area Insights and Impact Officer to capture the needs of the sector to influence and inform future activity.
- Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
- Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.
- Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system.
- Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it.
External Relationships
- Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support
- Provide representation at various meetings, both internally and externally with partners and stakeholders.
- Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders
- Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities.
2. General responsibilities
- Represent and be an ambassador for Clinks
- Work to support the mission, ethos, and values of Clinks
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
- Support and promote diversity and equality of opportunity in the workplace
- Work collaboratively with others in all aspects of our work
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Experience, Skills and Abilities
- Significant experience of working or volunteering in the voluntary sector in the Midlands area
- Relationship building and management with a range of stakeholders and networks.
- Good attention to detail and ability to maintain effective records, utilising a range of different methods.
- Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change.
- Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.
- Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom.
- Adaptability and flexibility in being able to deal with new situations quickly and efficiently.
- Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.
- Convening meetings, arranging and chairing events both in-person and online.
- Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues.
- A collaborative approach to working with colleagues but also able to work alone.
- Highly organised with good project and time management skills.
Knowledge
- Role of the voluntary sector in addressing social exclusion.
- The criminal justice context and related policy.
- Understanding the role of national and local infrastructure organisations
- An understanding of the Midlands geographical area
Personal attributes and other requirements
- Able to travel extensively across the Midlands area with occasional travel across England and Wales.
- Able to work evenings and weekends and stay away from home overnight where necessary.
- Work well as part of a small team and independently, with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of supporting people in the criminal justice system
Clinks is the national infrastructure charity dedicated to supporting voluntary organisations working with people in the criminal justice system
The client requests no contact from agencies or media sales.
This is your chance to lead the charge on impact! You will build and roll out our Monitoring, Evaluation, and Learning (MEL) framework to capture the real difference we make and share it with everyone from funders to supporters.
You will be the bridge between data and impact, translating insights into compelling stories that demonstrate our outcomes whilst strengthening our programmes, partnerships, and strategic direction.
We need someone who:
- Has humanitarian or not-for-profit sector experience
- Can spot trends, distil key insights, and turn them into actionable intelligence for fundraising and programme strategy
- Is passionate about improving the lives of displaced people worldwide
- Brings sharp analytical skills to optimise how we direct resources where they're needed most
- Can communicate data-driven insights in ways that build trust and inspire action
Your work will ensure that Choose Love's resources create maximum impact for displaced communities. If you're ready to combine your analytical prowess with purpose-driven work, we'd love to hear from you!
- Being based in London, United Kingdom (UK) and having the right to work in the UK is essential
- Those who have applied to this role previously need not apply
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Key Details:
- Salary: £38,500 for FTE (note this is a four-day role)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre,(hybrid TBC) North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Deadline: 15th March
- Interviews: Applications are being reviewed on a rolling basis, and shortlisted candidates will be contacted directly to arrange an interview
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
Ad close date: Sunday 15 March
Interviews: 24 March
Note: Previous applicants need not apply
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for a Programmes Officer to work closely on our international programmes supporting older people and people with disabilities in Eastern Europe. The role involves supporting the administration and project management of our large portfolio of 33 projects, working with our local partners to monitor implementation and capture data and impact. Part of the role is acting as a focal point for fundraising and communication teams, sharing key project updates to assist with their income-raising and engagement activities.
You will join our International Programmes team, which is responsible for delivering programmes through strong local partnerships across our Humanitarian and Climate, Older People and Livelihood Development portfolios.
You should have:
- Knowledge of Eastern Europe region/context with focus on Ukraine
- Experience in the international development/ charitable sector
- Experience of remote working with overseas partners
- Demonstrable experience of maintaining Monitoring and Evaluation processes in international development programming
- Strong written and verbal communication skills
- Strong numerical skills and ability to analyse and interpret data
- Cross-cultural sensitivity and ability to work with overseas partners with varying levels of English
- Fluency in Ukrainian and English, and willingness to communicate in Russian with partners located outside Ukraine
- Ability to produce high quality written work under pressure and to deadlines
- Strong administrative, research and organisational skills
- Demonstrable skills in financial management and budgeting
- Ability to work in a team and use initiative
- A commitment and empathy to the work and values of World Jewish Relief
- Willingness to travel overseas if deemed necessary
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held remotely in week commencing 30th March
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Tower Project is an East London based disability charity that delivers a wide range of innovative services for children, young people and adults with learning disabilities and autism.
At the forefront of its innovative services delivery is the award-winning Tower Project Job, Enterprise, and Training (JET) Service, East London’s leading provider of supported employment and training services for young people and adults with learning disabilities and autism.
As Job Coach, you will empower adults of all ages with learning disabilities and autism to build real workplace skills through our paid accessible apprenticeship programmes. You will deliver focused, hands-on coaching to help apprentices succeed on their apprenticeships and progress into sustained employment, whether with their placement host or another employer.
Main Duties and Responsibilities
Job Coaching
You will provide hands-on workplace coaching that enables clients to develop competence, independence and resilience, supporting successful progression into sustained employment.
- Deliver in-work coaching, breaking tasks into manageable steps and systematically fading support.
- Conduct detailed job and task analysis to ensure clarity of role expectations.
- Support apprentices to develop technical skills, workplace behaviours and professional standards.
- Produce in work communication passports for apprentices and identify and implement reasonable adjustments in partnership with employers.
- Support apprentices to manage workplace anxiety, communication differences and confidence barriers.
- Develop natural workplace supports, including peer mentors and team-based assistance.
- Provide structured travel training to promote independent commuting.
- Monitor progress against apprenticeship goals and employment outcome targets.
Employer Partnerships and Placement Support
Maintain professional, positive relationships with employers and placement hosts secured through the JET employer engagement strategy.
- Act as the key day-to-day contact for employers once an apprentice is placed.
- Support employers to implement inclusive practices and reasonable adjustments.
- Provide guidance on supporting employees with learning disabilities and autism.
- Identify progression opportunities within existing employer partnerships.
- Escalate new employer development opportunities to the Employment Support Team.
Advice, Guidance and Development
You will deliver structured, person-centred support that enables clients to clarify their employment aspirations and take practical, achievable steps towards sustained paid work
- Develop vocational profiles identifying strengths, aspirations and support needs.
- Deliver structured one-to-one sessions reviewing progress and updating action plans.
- Support development of employability skills including CV preparation, interview techniques and workplace communication.
- Encourage independence, resilience and self-advocacy.
Monitoring & Reporting
- You will ensure accurate tracking of client progress and contribute to demonstrating service impact.
- Maintain accurate and up-to-date digital records and action plans.
- Track outcomes and contribute to performance data and reporting requirements.
- Contribute case studies and evidence demonstrating sustained employment outcomes.
- Ensure compliance with safeguarding, data protection and health and safety policies.
- Support employers with completing workplace risk assessments prior to placement start.
Professional Responsibilities
- You will uphold high professional standards while contributing to the overall success of the service.
- Work towards agreed KPIs relating to sustained employment and progression.
- Participate in supervision, appraisal and ongoing professional development.
- Maintain knowledge of supported employment practice and inclusive workplace standards.
- Promote equality, diversity and inclusion in all aspects of work.
- Represent the service professionally with employers and partner organisations.
- Undertake any other reasonable duties required to support effective service delivery
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of the first step in a survivor’s recovery journey by supporting safe and timely access to specialist services. This is a key frontline role working with survivors who have experienced sexual violence or sexual abuse to ensure they receive the right support at the right time.
As a Sexual Violence Practitioner within our Navigation and Engagement Service, you will act as the first point of contact for individuals accessing Survivors in Transition. You will deliver trauma-informed screening, risk assessment and triage, working closely with survivors to understand their needs, strengths and support priorities. Using your professional judgement, you will guide individuals into appropriate services and recovery pathways, ensuring safe entry into services and responding to any safeguarding or crisis needs in partnership with statutory agencies where required.
You will manage a short-term caseload from assessment through to intervention, providing check-in support, advocacy and wellbeing input while coordinating care with mental health services, police, social care and voluntary sector partners. This role plays a vital part in managing referral pathways, waiting lists and safe access to therapy, contributing to joined-up, survivor-led care across the region.
Working within a supportive and reflective team environment, you will maintain accurate records, monitor outcomes and contribute to service evaluation, helping to identify trends at the entry point to improve access to recovery services. This is a practitioner-level role requiring experience of working with trauma, managing risk and complexity, and making autonomous decisions within a safeguarding framework.
In return, Survivors in Transition offers hybrid working, regular clinical supervision and the opportunity to shape a growing specialist service supporting survivors across Suffolk.
The client requests no contact from agencies or media sales.


