Monitoring jobs
About the Role
We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.
This is a newly built role to support the charity’s new ambitious three-year strategy.
Main Objectives
- Develop and deliver the charity’s Impact and Evaluation framework
- Ensure charity’s CRM Salesforce is used at every level of capturing data
Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management
Main Duties and Responsibilities
Impact Measurement
- Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
- Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
- Run a quarterly impact report for SMT and Board
- Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
- Act as a champion for this across the team
Manage Admin function
- Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
- Develop and improve Lewisham Local’s admin processes
Manage premises – support and training will be offered
- Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
- Support the CEO in developing premises strategy and future proposals
Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.
Core Team Responsibilities
- Build and share knowledge and intelligence internally
- Build strong and effective local relationships across sectors
- Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
- Contribute and create regular communications content
- Champion the role of local giving, and the contribution of civil society in Lewisham
- Collect and process data, carry out monitoring and evaluation of our impact
- Help other team members at times of increased workload and/or specific events
- Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
- Manage volunteers to achieve the portfolio and charity’s aims and objectives
- Attend regular team meetings and supervision sessions as required
- Undertake training and development as required
- Contribute to writing grant applications for future projects and core work
This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation
Please see attached the full job description and person specification.
To apply, please send your CV and a supporting statement (maximum 2 side of A4 of each) outlining your relevant experience, motivation and suitability for the role.
The client requests no contact from agencies or media sales.
Are you an exceptional Head of Youth looking for a senior leadership role in a ground-breaking charity? Come lead our work with, by and for young people aged 11–25 at the Winch.
You will oversee the design and delivery of effective and innovative programmes, secure funding to advance young peoples opportunties and build strong partnerships that support our strategic goals. As part of the senior management team, you will play a key role in driving our mission to create communities where all children and young people can thrive. You will model our core values of Joy, Care and Courage.
We have recently secured funding from Propel for the Inspiring Inclusion initiative—a seven-year, multi-agency partnership focused on transforming the school system for Black and racially minoritised students at risk of exclusion, particularly those affected by adverse childhood experiences. As Head of Youth, you will act as programme lead and external ambassador for the partnership.
Please apply by sending in a comprehensive CV (maximum 3 pages) and a personal statement outlining how you meet the person specification. Your personal statement must be no longer than 2 pages of A4, with a minimum font size 12. We will not read applications that do not include a personal statement.
We will not consider an application that is written entirely by AI tools, like Chat GPT. Please see our Use of AI statement.
The client requests no contact from agencies or media sales.
Location: Rotherham
Mentored by: Chief Operations Officer
Type of Employment: Full-time
Hours of Work: 40 hours per week
Days of work: Monday-Friday
Pay Level: £58,000-£65,000
The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Barnsley, Rotherham and the North.
This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.
As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.
Some of the key areas include:
- Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
- Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
- Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
- Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
- Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
Please review the Job Pack and Description and then complete and return the Application form to Katy Middleton-Groom, the Business Support Lead.
The client requests no contact from agencies or media sales.
The Really NEET Project is seeking an exceptional, driven Regional Head to lead and inspire our work across Telford and the Midlands.
This is a unique opportunity for a passionate leader to help develop our future of alternative education, champion young people, and empower dedicated teams to deliver life-changing outcomes.
As Regional Head, you will provide strategic leadership, operational excellence, and inspirational direction, ensuring our centres consistently deliver outstanding support to young people who need it most.
Some of the key areas include:
- Provide strong and supportive line management to the Teaching, Learning and Assessment Coordinator, SENDCo and Change Leader.
- Lead the ongoing development and delivery of high standards across SEND, education, youth work and risk management, including safeguarding and health and safety.
- Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
- Foster a culture of psychological safety, vulnerability-based trust, and shared purpose within teams.
- Fulfil the Designated Safeguarding Lead (DSL) role and make effective safeguarding decisions at local, regional and national levels.
Our Benefits:
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- Job valuations to ensure competitive salaries
- 45p per mile for any work related journeys
- Annual 2 night staff Getaway
- Christmas spending voucher
- Regular social activities
- Annual Employee Wellbeing budget
- Occupational Health Offer
- Enhanced maternity, paternity, adoption and shared parental leave policies
- Foster & Kinship Policy – time off for training
- Time of for fertility/IVF treatments & appointments
- Bespoke CDP Opportunities
What to expect from the recruitment process:
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 20th April 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
Please review the Job Pack and Description and complete the Application form.
The client requests no contact from agencies or media sales.
Job Title: Dementia Service Co-ordinator
Reporting to: Healthier Lifestyles Service Manager
Responsible for: Dementia Service Team (currently 1x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator
Contract: Fixed Term for 2 years / 35 hours per week (Mon to Fri with occasional evening and weekend cover as needed)
Salary: £32,119
Pension: Automatic enrolment applies
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location: 81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office.
This is a unique opportunity to help shape and develop an important dementia support service, working with an experienced and committed team. We are looking for someone who brings strong service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community.
Are you an experienced service co-ordinator or confident group facilitator with line management experience, strong organisational skills, and the ability to develop and lead engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you.
The Dementia Service Co-ordinator is a newly created role responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, line management, and facilitation responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers, and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.
The main areas of responsibility for this role are: coordinating, facilitating and expanding the existing café and carers’ group; including prioritising café expansion supported by current funding, and developing a new preventative strand of the service providing information and advice to residents on reducing the risk of developing dementia.
The post holder will take lead responsibility for the delivery, monitoring and evaluation of our dementia-related services across the borough. You will line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers’ support groups which promotes interaction, stimulation and wellbeing. You will also build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to strengthen, develop and promote the service.
Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring improvements and new monitoring systems are embedded across the service.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Manager, Sexual Health
Birmingham LGBT is an award-winning charity delivering services to the LGBTQ+ community in Birmingham and the West Midlands. We have recently moved into a new purpose-built centre in the Gay Village district. As we move into this new phase of our development, we are recruiting a visionary, strategic leader for our sexual health team, to drive organisational growth, manage day-to-day operations, inspire the team members and ensure the effective implementation of strategic and operational objectives.
Salary: approx. £34,000 per year, plus up to 5% matched pension contributions.
Working hours: 37 hours per week, with some evening and Saturday work.
Annual Leave: 25 days per year plus bank holidays.
We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people, people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.
To apply, please go to our website and download an application pack, then send your completed application form and equal opportunities monitoring form by email to the email address on the application form.
The closing date for applications is Sunday 19 April 2026. Interviews for short-listed candidates will be held shortly after the closing date.
The client requests no contact from agencies or media sales.
1. JOB TITLE: Grant Officer (Sustainable Future)
Contract: 2 year fixed-term, 35 hours per week
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £46,036
2. MAIN PURPOSE AND SCOPE OF THE JOB
To support the management, administration and development of the Sustainable Future grant programme and occasional related initiatives.
Assess and critically appraise project ideas, using sound judgement to provide clear, constructive guidance to prospective applicants.
3. POSITION IN ORGANISATION
Reports to: Sustainable Future Programme Manager
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 GRANT PROGRAMME MANAGEMENT SUPPORT
To work within organisational strategies and policies, and in accordance with the priorities and guidance as specified by the Programme Manager:
- Contribute to the delivery of all aspects of the grant cycle, including responding to applicant inquiries, assessment of applications, presenting and discussing applications with the grant committee and communicating decisions to applicants. On occasion, there may a requirement to contribute to this work for other JRCT grant programmes.
- Assist with monitoring grantees’ work and expenditure of JRCT funds.
- Contribute to the design and delivery of networking, convening or learning initiatives for grantees.
- Manage and co-ordinate the administration of external events and consultations.
- Assist the Programme Manager with the administration of proactive projects.
- Keep abreast of external developments through reading, attending conferences and similar events, and liaising with other funders.
- Contribute to the development of grant policy and grant programme reviews.
4.2 GRANT PROGRAMME ADMINISTRATION
- With direction from the Programme Manager, co-ordinate and contribute to the preparation and circulation of committee papers for the grant cycle, including writing assessment memos, meeting notes, agenda papers and minutes. On occasion, there may a requirement to contribute to this work for other JRCT grant programmes.
- Use the grants administration database to process and monitor grant applications and provide reports and statistics. Maintain accurate database records to enable the appropriate payment and ongoing monitoring of grants.
- Ensure that effective information storage and retrieval systems (paper and electronic) are developed, maintained and managed for the programme area and maintain records of committee membership and subscriptions.
- Arrange and co-ordinate committee meetings and meetings with applicants/grantees on behalf of the Programme Manager, including related travel, accommodation and room bookings, liaising with trustees and co-optees.
- Liaise with other staff and external colleagues on behalf of the Programme Manager and assist in implementing good communication systems for the staff team and wider organisation.
5. GENERAL RESPONSIBILITIES
- Consistently perform the role effectively and in line with the values and mission of JRCT.
- Proactively keep up to date with developments affecting your work and maintaining and improving personal competence through continuous professional development.
- Take direction on projects and priorities from your line manager and trustees, which may vary from time to time.
- Develop, foster and maintain effective relationships with relevant external stakeholders and organisations.
- Work to administration and communication protocols efficiently to ensure that organisational systems and procedures are implemented.
- Abide by all organisational policies, codes of conduct and practice.
- Prepare for and participate in supervision and appraisal meetings.
- Maintain confidentiality and professionalism at all times.
- Contribute constructively to team meetings and organisational priorities.
- Demonstrate a commitment to equality, diversity and inclusion in the workplace.
- Carry out other duties as may arise, develop or be assigned commensurate with the role.
The client requests no contact from agencies or media sales.
We are seeking a Outreach Manager who is excited by the opportunity to join a passionate team committed to listening well, collaborating widely, and building innovative, community-centred responses that make a lasting difference. This role will help shape and strengthen the systems, processes, and partnerships that enable our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.
About The Branch Trust
The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.
At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.
Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.
Role Overview
The Outreach Manager will work closely with the CEO to lead and coordinate the charity’s frontline outreach work, particularly focusing on mental health support and domestic abuse response.
A key aspect of the role will also involve working closely with the Nurture Lead, who oversees the Nurture Team, to ensure strong collaboration, shared learning, and joined-up support for individuals and families engaging with The Branch Trust.
A large part of this role will be concentrating on building the collaborative work of The Branch, both building relationships with other services and networks and advocating for the work of The Branch.This role ensures consistency, quality, and impact across outreach activities while developing the organisation’s capacity to grow.
Key Responsibilities
Leadership and Organisational Development
•Build a trusted and effective working relationship with the CEO to collaboratively work on the outward focus of the charity and interaction with other voluntary and statutory organisations
•Work closely with the Nurture Lead to align outreach and nurture services.
•Translate strategy into practical plans and help the charity grow sustainably.
•Foster a positive, healthy, and safe organisational culture that safeguards both staff and clients.
Outreach Delivery and Coordination
•Lead and coordinate frontline outreach work, particularly mental health and domestic abuse support.
•Oversee Connect Cafe Help Desk Volunteers and shape services in partnership with support agencies.
•Ensure consistent standards, quality, and effectiveness across outreach activities.
•Develop and implement outreach strategies to support individuals and families experiencing hardship.
•Monitor and evaluate outreach initiatives to ensure they meet the charity’s goals.
Partnerships and Advocacy
•Build strong relationships with statutory and voluntary sector partners.
•Act as an advocate for the charity at events and in networks.
•Strengthen referral pathways with local authorities, schools, health professionals, and community organisations.
Team Management and Support
•Provide supervision, support, and training to outreach staff, volunteers, and interns.
•Motivate and support the team to deliver high-quality services.
•Ensure accountability, wellbeing, and ongoing development within the outreach team.
•Train as a Designated Safeguarding Lead
•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.
Operations, Monitoring and Compliance
•Work with the CEO and Nurture Lead to review and develop systems for measuring and reporting impact.
•Ensure safeguarding and data protection (GDPR) standards are maintained.
•Support responsible management of budgets and resources.
Communications and Representation (optional, for discussion)
•Implement communication strategies via social media, newsletters, and website.
•Represent the charity at local, district, and county-wide meetings.
•Report progress and updates to the Board of Trustees as required.
Person Specification
Essential Experience
•Experience managing or supervising teams.
•Experience or strong interest in the charity/community sector.
•Demonstrable internal and external communication skills.
•Commitment to delivering organisational objectives effectively.
Desirable Experience
•Knowledge of statutory and voluntary sectors in Oxfordshire.
•Understanding of safeguarding, health & safety, and regulatory matters.
•Experience working collaboratively with external agencies.
Key Skills
•Strong interpersonal and leadership skills.
•Sound decision-making and problem-solving abilities.
•Ability to manage multiple priorities and projects.
•Experience measuring and reporting financial and impact data.
•Strong organisational and time management skills.
•Ability to inspire and motivate others.
•Confidence working with people from diverse backgrounds.
Qualifications
•Essential: Degree or equivalent relevant education.
•Desirable: Vocational qualifications; clean full driving licence.
Personal Attributes
•Motivated by strong Christian faith.
•Compassionate towards vulnerable individuals and families.
•Positive, organised, and proactive.
•Creative, flexible, and adaptable.
•Collaborative and enthusiastic, committed to professional development.
Additional Information
•Reports directly to the CEO under the governance of the Board of Trustees.
•Some work may take place in local schools, including St Mary’s Primary School and Chipping Norton Secondary School, following relevant policies.
•Subject to Enhanced DBS check.
•Genuine Occupational Requirement (GOR): practising Christian. Post holder will participate in and occasionally lead short acts of worship within team meetings.
•Training and development opportunities provided.
Please complete the application form and send with your CV and a covering letter to our CEO, Emma Kennedy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.
Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.
You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.
Key Responsibilities:
- Leadership & Team Management
- Programme Development & Delivery
- Monitoring, Evaluation & Reporting
- Member Support & Engagement
Please see the full Job Description & Person Specification below and on our website.
Benefits to working at Shine:
- Competitive salary: Review due April 2027
- Regular working hours, and no shift work (some very occasional weekends or evenings)
- 3% pension contribution
- 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
- Additional annual leave awarded for ‘long service’
- Opportunity to purchase additional annual leave
- Broadband allowance for home-based roles
- Life insurance after 12 months’ employment
- Access to our Employee Support Programme and Mental Health First Aiders
- Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
*Please note applications without a supporting statement will not be accepted*
Closing date: Thursday 16th April 2026 at 11pm
Interviews: Monday 27th April 2026
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
About the role
We’re looking for a proactive and creative Communications Co-ordinator to support the delivery of our global communications and member engagement activities.
This is a varied, hands-on role where you’ll help deliver digital content, manage social media channels, support campaigns such as World Obesity Day, and ensure our members receive high-quality, engaging communications.
You’ll be part of a small, collaborative team working at the heart of global health advocacy.
Key responsibilities
Communications & Digital Content
- Schedule and publish content across social media platforms
- Monitor channels, respond to enquiries, and track engagement trends
- Create and upload website content, including news and events
- Draft and design email campaigns and newsletters
- Source and develop content with members, experts and lived experience voices
Design & Content Production
- Support creation of visual content (graphics, templates, simple video edits)
- Prepare marketing materials for campaigns and events
Membership & Team Support
- Help manage shared inbox and respond to enquiries
- Maintain organised content and communications systems
- Support member communications and engagement activities
- Assist with CRM systems (Salesforce/Pardot) and contact lists
- Contribute to key campaigns, including World Obesity Day
About you
We’re looking for someone who is organised, creative and eager to build a career in communications within the global health or non-profit sector.
You will bring:
- Experience managing social media or digital communications
- Strong writing and editing skills
- Good organisational skills and attention to detail
- Confidence working across multiple tasks and deadlines
- A collaborative, proactive approach
Desirable:
- Basic design or video editing skills
- Experience with email marketing or CRM systems
- Interest in global health, advocacy or non-communicable diseases
Why join us?
- Be part of a global organisation driving real-world impact
- Work on high-profile campaigns and international initiatives
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
First stage interviews will be conducted 28-30th April.
The client requests no contact from agencies or media sales.
Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)
Service: Retail
Salary: £32,365 plus £480 home working allowance, per annum
Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate
Hours: 37 hours per week (full-time)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.
Main Responsibilities:
- Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
- Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
- Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
- Develop and execute an annual business plan for the region and the individual Community Shops.
- Assist with the preparation of budget forecasts and monthly reporting.
- Monitor retail budgets, track expenditures and flag variances.
- Ensure compliance with health and safety, financial control, and all operational policies and procedures.
- Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
- Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
- Maintain staff and volunteer records – particularly around absence tracking and training logs.
- Work with and support Shop Teams to achieve financial targets.
- Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
- Support the Shop Teams in embedding the shops in their local communities.
- Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
- Serve as a liaison between Shop Teams and the wider charity.
- Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
- Promote a positive image for Family Action among your team.
- Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
- Maintain P&L accountability for the region, controlling costs and monitoring budgets.
- Contribute to the development of the national Retail Strategy.
- Support on new site acquisitions, refits, and disposals in the region as required.
- Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
- Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
- Promote and embed Family Action’s Equality & Diversity principles in all work.
- Adherence to Family Action’s Safeguarding policies and processes.
- Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.
Main Requirements (for details check the job description and person specification):
- Experience in managing multiple retail locations and teams
- Experience in charity retail or community-based initiatives
- Experience in P&L management
- Proven ability to deliver against financial targets and control costs
- Strong leadership and people development skills
- Excellent communication and stakeholder engagement skills
- Ability to work cross-functionally with other charity functions
- Proficient in Microsoft Office and retail management systems
- Full UK driving license and willing to travel
- Excellent commercial awareness and financial acumen
- High levels of organisational skills and attention to detail
- Competence in using EPOS systems
- Ability to work under pressure
- Strong problem-solving and decision-making abilities
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: 13th April 2026 at 23:59pm
Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring and developing our Covid-19 Inquiry Recommendations Tracker, you will be an essential conduit for influencing policy and campaigns, part of a small but highly effective team.
Job description
- Take overall responsibility for the Inquiry Recommendations Tracker, including its development, structure, accuracy and upkeep.
- Ensure the tracker is kept fully up to date, with progress on each recommendation accurately recorded and supported by relevant evidence.
- Monitor developments relating to Inquiry recommendations, including government responses, implementation activity and public statements, and provide colleagues with clear analysis to inform campaigning and parliamentary engagement.
- Gather and assess information from a range of sources to inform the tracker, including official publications, parliamentary material, stakeholder engagement and direct correspondence.
- Draft policy reports following module report publications, including analysis of recommendations and supplementary recommendations where appropriate, and provide briefing material to support campaign and parliamentary activity.
- Engage with members to ensure their feedback and lived experience inform reports, supplementary recommendations and the Recommendations Tracker.
- Work with colleagues to ensure policy outputs support wider campaigning, parliamentary engagement and communications activity.
- Help identify gaps, weaknesses or areas of concern in implementation, and support the development of evidence-based proposals for further action.
- Maintain clear internal records and documentation relating to recommendations, progress updates and evidence gathered.
- Contribute to team meetings, planning discussions and wider organisational work as required.
- Undertake other duties reasonably consistent with the role, recognising that this is a small team and flexibility is important.
Person specification
Essential
- Experience of policy research, policy analysis, public affairs, or related work.
- Strong drafting skills, with the ability to write clearly, accurately and persuasively for different audiences.
- Excellent attention to detail and the ability to manage complex information carefully and systematically.
- Experience of maintaining records, trackers or monitoring systems to a high standard.
- Ability to analyse complex material and present it in a way that is accessible and useful.
- Strong organisational skills, with the ability to manage competing priorities and work to deadlines.
- Confidence in engaging professionally with external stakeholders, including parliamentarians, officials or partner organisations.
- Ability to work both independently and collaboratively within a small team.
- Commitment to working in a member-led way and ensuring lived experience informs policy work.
- Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
Desirable
- Experience of working in Parliament, government, the charity sector, campaigning, or a policy-focused organisation.
- Experience of producing briefings, reports or recommendations for senior stakeholders.
- Experience of engaging with members or people with lived experience in shaping policy or campaigns.
- Familiarity with spreadsheet-based trackers or similar monitoring tools.
- Knowledge of public inquiries, accountability processes, or pandemic preparedness policy.
Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds.
Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.
The client requests no contact from agencies or media sales.
The Sickle Cell Society is looking for a Programme Manager to join the team to oversee operations of the North West region Sickle Cell Children and Young Person’s mentoring programme. The Peer Mentoring programme aims to improve the health and wellbeing of young people with Sickle Cell Disorders (SCD).The North West Programme Manager will be overseeing the success and delivery of the aims and objectives of the peer mentoring programme across Manchester, Liverpool and Sheffield.
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
We are advertising these roles as a partnership with Age UK Bexley, Bexley Mencap and Carers Support Bexley each hosting 1 role. You can apply for a role with a specific organisation or all 3. They are looking for 3 Direct Payments Advisors to support people and their families to understand, set up and confidently manage their Direct Payments.
This is a role where you will combine practical advice, problem solving and relationship building to help people take control of their support in a way that works for them.
The role will include:
- Providing clear, accessible advice about Direct Payments and how they work.
- Supporting people to understand their responsibilities, including employing Personal Assistants.
- Maintaining accurate records and supporting monitoring and audit processes.
- Includes working with a small team of advisors based in partner charities to provide holistic support.
The Direct Payment Support Advisor supports people to understand and manage their direct payments so they can make informed choices about their care and support. By providing clear, practical and compassionate guidance, the role helps residents maintain independence, confidence and connection to the lives and communities that matter to them.
This post is 35 hours per week on a fixed-term contract until March 2028 (contract extension based on funding).
*An enhanced DBS will be required for each successful candidate, at no cost to you. (T&Cs apply)
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
- Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
- Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
- Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships.
- Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts.
- Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission‑driven messaging across all platforms.
- Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.
About You
- Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
- Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
- Knowledge of donor stewardship and supporter engagement strategies.
- A track record of achieving and exceeding fundraising targets.
- Strong communication skills with the ability to craft persuasive proposals and campaigns.
- Excellent project management, data monitoring, and CRM experience.
- A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.


