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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for someone who is passionate about making a real difference to people's lives and who understands the power of evidence, insight and learning to improve services and demonstrate impact. You will be confident working with data, able to analyse and interpret statistical information, identify trends and patterns, and turn complex information into clear, meaningful insights for a range of audiences.
You will be curious about what works, what could work better and, most importantly, the difference our services make to the people and communities we support. You will be equally comfortable working with numbers and listening to people's experiences, recognising that understanding impact requires both robust quantitative data and meaningful qualitative evidence.
A key part of the role will involve meeting directly with clients across Navigate's projects and services to hear about their experiences and understand the difference that support has made to their lives. You will be able to build rapport with people from a wide range of backgrounds and circumstances, ask thoughtful and sensitive questions, and ensure that clients' voices and experiences are represented respectfully and authentically in our evaluation, funder reporting, fundraising and annual Impact Report.
You will be highly organised and able to take responsibility for monthly, quarterly and annual funder reporting deadlines across all Navigate projects, bringing together information from different services and sources to produce accurate, engaging and evidence-based reports. You will have strong analytical and written communication skills, with the ability to combine statistical information, outcomes, client feedback and real-life experiences to tell a compelling and credible story about our impact.
You do not necessarily need to come from a money advice background. We are looking for someone with strong analytical skills, excellent attention to detail and a genuine commitment to using data and evidence to make a difference. You may have experience in monitoring and evaluation, impact measurement, data analysis, research, performance, reporting or a related area.
You will be compassionate, curious, organised and solution-focused, with excellent communication skills and a collaborative approach. You will be committed to continuous improvement and excited by the opportunity to help Navigate better understand, strengthen and communicate the difference our work makes.
Working at Navigate: At Navigate, we know that our people are our greatest strength. We invest in training, supervision, wellbeing and professional development, creating an environment where people feel supported to do their best work. We encourage innovation, embrace new technology where it improves services, and are always looking for better ways to support both our clients and our team.
Working at Navigate is genuinely rewarding. You'll become part of a friendly, supportive team that believes everyone deserves the opportunity to recover from financial hardship and build a more secure future.
In this role, you will have the opportunity to see the difference our work makes across individuals, families and communities and play a central part in helping us understand that impact, learn from it and communicate it to funders, partners and the wider community.
Job Purpose: To lead on monitoring, evaluation, performance, and impact reporting across Navigate’s services, ensuring we can clearly evidence the difference our work makes to individuals and communities. The postholder will develop and manage robust evaluation processes, analyse quantitative and qualitative data, and produce meaningful insights that demonstrate outcomes, inform service improvement, and meet funder requirements.
The postholder will take responsibility for all funder reporting on a monthly, quarterly, and annual basis, ensuring reports are accurate, timely, evidence-based, and responsive to individual funder requirements. They will also lead the development and production of Navigate’s annual Impact Report, bringing together statistical analysis, service performance data, client outcomes, case studies, and qualitative evidence to communicate the reach and impact of our work.
A key part of the role will involve meeting directly with clients to understand and capture their experiences of Navigate’s services. These first-hand insights will provide rich qualitative evidence for funder reports, impact reporting, service evaluation, and organisational learning, alongside the analysis and interpretation of statistical and performance information.
This role is central to ensuring Navigate’s services are evidence-led, high quality, accountable, and responsive to client need, and that the organisation can communicate its impact clearly and credibly to funders, partners, stakeholders, and the wider community.
Key Responsibilities
Impact & Evaluation
· Develop and implement a robust evaluation framework to evidence service impact
· Manage pre- and post-advice client surveys to measure changes in:
o financial confidence
o stress levels
o knowledge
o financial stability
· Coordinate and analyse follow-up surveys (e.g. 6 months post-intervention) to evidence sustained outcomes and behaviour change
· Collect and develop case studies and client journeys to demonstrate real-life impact
Performance Monitoring
· Monitor service performance using the organisation’s case management system (e.g. AdvicePro)
· Ensure accurate, consistent data capture across services
· Track KPIs, outputs, and outcomes against contractual and organisational targets
· Identify trends, risks, and areas for improvement
Reporting & Insight
· Produce high-quality reports for funders, senior management, and trustees
· Translate data into clear, meaningful insights and impact narratives
· Support bid writing and funding applications with evidence of impact
· Create annual reports and external communications
Quality & Data Management
· Ensure data integrity, accuracy, and compliance with GDPR and data protection standards
· Support staff to improve data recording and understanding of outcomes
· Work with teams to embed a culture of evidence-based practice
Service Development
· Use data and feedback to inform service design and continuous improvement
· Work collaboratively with operational teams and partners to strengthen delivery
· Support the development of new tools, processes, and systems to enhance impact measurement
Partnership & Collaboration
· Work with partner organisations to align monitoring and reporting approaches
· Support consistent data collection and reporting across partnership delivery
Person Specification
Experience
· Experience in monitoring, evaluation, and/or performance management
· Experience analysing data and producing reports
· Experience working in a service delivery environment (e.g. advice, health, or community services)
· Experience working with outcomes frameworks or impact measurement
Knowledge & Skills
· Strong analytical and data interpretation skills
· Ability to present complex information in a clear and accessible way
· Understanding of impact measurement approaches (e.g. surveys, case studies, outcomes tracking)
· Strong IT skills, including Excel and/or case management systems
· Knowledge of GDPR and data protection principles
· Excellent organisational and attention-to-detail skills
· Strong communication and stakeholder engagement skills
Qualifications
· Relevant qualification (e.g. data analysis, social research, evaluation) or equivalent experience
· Commitment to ongoing professional development
Personal Attributes
· Passion for demonstrating impact and improving services
· Curious, analytical, and solution-focused
· Collaborative and able to work across teams and partnerships
· High level of integrity and professionalism
· Commitment to equality, diversity, and inclusion
Desirable
· Experience in the charity or advice sector
· Experience using systems such as AdvicePro
· Experience supporting funding bids or reporting to funders
· Understanding of financial wellbeing, money advice, or social inclusion services
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
The development officer supports World Physiotherapy’s global development programmes and initiatives, working closely with the development programme manager and senior development officer. The role contributes to projects that strengthen the physiotherapy profession worldwide through programme development, donor engagement, grant support, project administration, stakeholder communications, and the coordination of meetings and events.
This is an excellent opportunity for a highly organised and proactive individual interested in global health and international development. The postholder will work with a diverse range of partners, including member organisations, donors, consultants, academic institutions, and international agencies, helping to advance projects that improve physiotherapy education, practice, and professional development around the world.
Duties and key responsibilities
The development officer will:
- Support the development and delivery of programmes that strengthen physiotherapy globally.
- Provide administrative and operational support to the development programme manager and senior development officer across a range of development initiatives.
- Assist in the identification, design, and development of new programmes and projects that support the establishment and growth of the physiotherapy profession.
- Monitor and track funding, partnership, and development opportunities relevant to World Physiotherapy’s strategic priorities.
- Support donor engagement activities and contribute to the cultivation and maintenance of donor relationships.
- Assist with the preparation of grant proposals, concept notes, reports, and other fundraising materials.
- Support the coordination, administration, and monitoring of existing development projects and programmes.
- Maintain accurate project documentation, records, and databases, ensuring compliance with organisational requirements.
- Coordinate meetings, webinars, workshops, and other activities related to membership and development programmes and partnerships.
- Manage membership and development-related enquiries and assist with follow-up communications with stakeholders and partners.
- Build and maintain positive working relationships with internal and external stakeholders, including member organisations, partners, funders, and consultants.
- Contribute to the preparation of project updates, communications, presentations, and reports as required.
- Undertake other duties commensurate with the role and level of responsibility.
Education and qualifications
- Bachelor’s degree in physiotherapy, international development, global or public health, or related field
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Experience within the health, education, regulatory, international development sector highly regarded.
- Strong communication and interpersonal skills.
- Excellent planning and organisational skills with the ability to manage multiple priorities.
- Experience coordinating projects and supporting committees or governance processes.
- Experience in fundraising and/or writing grant proposals.
- Ability to work independently within a hybrid environment.
- Confidence engaging with senior stakeholders.
- Experience in Microsoft suite/excel.
Desirable
- Knowledge of the physiotherapy profession and the role of professional associations in advancing healthcare and rehabilitation.
- Experience working with international professional associations, non-governmental organisations, or health-related organisations.
- Experience engaging and collaborating with stakeholders from diverse cultural and geographic backgrounds.
- Understanding of global health, rehabilitation, or international development programmes.
- Strong interpersonal and relationship-building skills.
- Proficiency in Spanish or French (highly desirable) or another language in addition to English.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution-oriented mindset.
Impact of the role
The development officer will support programmes and partnerships that strengthen the physiotherapy profession globally. Through assisting with programme development, fundraising, stakeholder engagement, and project coordination, the postholder will help World Physiotherapy deliver initiatives that build workforce capacity, support member organisations, and improve access to high-quality rehabilitation services worldwide.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
Working closely with the Head of Partnerships and Fundraising, we’re looking for a Trusts and Foundations Manager to join our small team at a critical growth point to build and deliver a Trusts Fundraising Strategy (currently projected to generate c.£600K in 2027) laying the groundwork for long term, sustainable income generation as part of our wider Fundraising Strategy.
This is a new role for someone with substantial experience working in Trusts Fundraising, as well as strong project development skills, who can take our fledgling portfolio of funders and transform it into a pool of engaged supporters invested in MRF’s work in the long-term. You will have a demonstrable track record of securing five-six figure sums, the ability to create propositions in collaboration with programmatic colleagues, and the confidence to present compelling cases for support to a range of philanthropic organisations. You will also have excellent communication skills both written and verbal, a keen eye for connecting philanthropic organisations to the right projects to develop meaningful relationships, and the skills to deliver high-quality, detailed bids to further our strategic objectives.
We're particularly interested in hearing from applicants with experience working in one or more of the following areas: online safety, tech accountability, suicide prevention, education or children’s mental health.
You will join a small, ambitious organisation with big plans and a strong values-led culture. If you're motivated by improving online safety, suicide prevention and helping young people to live long and stay strong, we'd love to hear from you.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- Annual leave buyback scheme, with the option to purchase up to 5 additional days;
- Employee pension scheme;
- £500 employee wellbeing budget;
We welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests (any requests would be on the understanding that this is a full-time position).
Application Process
To apply, please send a CV (max. 2 sides A4) and cover letter (max. 2 sides A4) via the Charity Jobs website. In your covering letter we'd like to understand how you meet the person specification for this role - your application will be scored against these criteria.
Application closing date: Monday 17 August 2026 at midnight we may close early should we receive a high volume of applications but no earlier than Monday 10 August.
There will be an initial interview held online during the week of 24 August 2026 and a follow-up second stage meeting that will be in-person in London (dates TBC).
Our mission is to create a world where young people can live long and stay strong, where they can thrive in the digital world safe from online harm.


About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Research Associate will support the design, development and management of large-scale quantitative survey projects, ensuring high-quality outputs that meet client and stakeholder needs.
Working within our Survey Coordination Centre, you will help deliver some of the largest healthcare surveys in the world, supporting survey design, project management, data handling, analysis and reporting. You will work closely with clients and stakeholders, manage complex datasets, contribute to proposal writing, and help communicate research findings to a range of audiences.
Skills and experience
We are looking for someone with:
- Experience of quantitative research, including questionnaire design, survey methods, data handling and reporting.
- Strong project management skills and the ability to manage multiple priorities and deadlines.
- Excellent analytical and numerical skills, with the ability to interpret and communicate complex findings clearly.
- Strong written communication skills and attention to detail.
- Experience of building effective relationships with clients, stakeholders and colleagues.
- A degree (or equivalent experience) in a relevant discipline.
Knowledge of statistical software such as SPSS, Stata, R or SAS and an interest in healthcare research would be advantageous.
If you're passionate about using research to improve health and care services and want to work on high-profile national survey programmes, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
This is a new role at a genuine moment of growth for SSE - we expect to recruit over 600 social entrepreneurs across our learning programmes next year and every one of them starts with a good assessment.
Our assessment work spans a large pool of staff, freelancers and partners, and this role exists to bring it all together: clear frameworks, consistent data, and a process that's welcoming to people who don't always find application processes easy.
We're looking for an assessment lead to design and embed the systems, training and guidance that help our wider team assess applicants fairly, consistently and efficiently - and to carry out assessments and interviews directly. You'll work closely with the Head of Grants and Assessment, our Tech Team, and Programme Managers across the organisation.
You’ll will need to have a rare combinations of skills – a good understanding of a wide range of social enterprises and charities, gained through experience of training, business consultancy or development support, combined with the ability to design systems to support data collection and assessment, and the ability to support others to use those systems. Are you up for the challenge?
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As part of the CfA funding, we have an exciting opportunity for a Finance Officer to join GSF. This is a part-time role, based remotely within the UK.
This role will be central to ensuring that all financial aspects of the Communities for Afghans programme are delivered to the highest standards of accuracy, compliance, and transparency. You will oversee budget management, financial reporting, grant payment processes, and fraud prevention measures, ensuring that every pound is spent in line with government and contractual requirements.
You will work closely with other team members, Sponsor Groups, and funders to ensure financial processes are efficient, clear, and fully compliant. This is an opportunity to make a real impact by ensuring that funding reaches Afghan families quickly and appropriately, enabling them to settle into safe homes and begin building their new lives in the UK.
About the Role
As Finance Officer, you will:
· Manage programme budgets, spending, and grant tracking to ensure every aspect of funding is compliant with grant conditions.
· Act as the primary point of contact for Sponsor Groups and internal staff on finance-related queries.
· Maintain meticulous financial records for audit purposes and ensure timely and accurate reporting to funders.
· Implement strong controls and authorisation processes to ensure financial probity.
Main Duties and Responsibilities
The role will involve the following, but is not exhaustive:
Financial Management & Compliance
• Ensure compliance with government grant conditions and all funder requirements.
• Manage the Communities for Afghans programme budget and track expenditure.
• Contract management and compliance monitoring for all funding contracts.
• Maintain accurate and up-to-date financial records for audit purposes.
• Arrange deposits for accommodation when required.
Payments & Authorisation
• Design and maintain a clear payment authorisation flow.
• Process payments and invoices efficiently and accurately.
• Require proof of spend / evidence packs from Sponsor Groups using standard templates.
• Process payments to Sponsor Groups only after authorisation.
Monitoring & Fraud Prevention
• Work with the Sponsor Group Relationship Manager and Sponsor Groups to ensure grant funds are used correctly, providing guidance on compliant spending and supporting them to submit evidence packs using standard templates.
• Carry out periodic spot checks and reconciliations of Sponsor Group expenditure to confirm accuracy and transparency.
• Implement fraud controls, such as dual sign-off and audit trails, to safeguard programme funds.
• Provide independent assurance of correct grant usage within six months after the end of the financial year, helping to identify and address any issues proactively.
• Report any significant compliance concerns to the Operations Director and contribute to improving financial processes where needed.
Sponsor Group Support
• Ensure guidance and templates are clear, accessible, and consistent with funder requirements.
Please ensure you include a covering letter as part of your application for this role.
Programme & Partnerships Lead
Permanent. Full Time
Location: This role could also be based in one of our UK offices which are: Cardiff, Edinburgh, London, Warrington
Salary - £56,736 per year for Cardiff, Edinburgh, Warrington. £61,668 per year for London
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Global Head of Programme Policy and Practice, the Programme & Partnerships Lead is pivotal to the design, strategic oversight and impact success of signature programmes for the wider organization . It works closely with Multi Country Clusters (MCC) leadership to ensure coherence of the signature programme and ensure the programmes contribute to the wider organization's impact framework under the new strategy .
The role oversees key technical capacity for global programmes covering MEAL, Programme partnerships and Programme Portfolio Management . The role provides technical oversight on the core signature programme architectural processes and methodologies , and provides leadership to the wider organization in ensuring programme , partnership and MEAL frameworks are enhanced and organizational capacity is built on decolonized and locally-led approaches to programming and partnerships.
The role provides programmatic leadership to Impact department and sits on the leadership team of the Programme , Policy and Practice Division (PPPD). Across MCC programme portfolios this role will provide support to ensure a coherent application of our partnership principles and alignment with organizational values and goals.
The role provides leadership in managing the MEAL Advisor , a Programme Impact and Portfolio Management Advisor, and a Partnership & Civil Society and Faith specialist to help deliver high-impact programmes with an emphasis on decolonial approaches and methodologies. The role will provide specific support to the development of Christian Aid’s faith based partnerships. The role spearheads localisation and CSO approach as an underpinning ethos of the new organizational mode.
Some of the main responsibilities of the Programme & Partnerships Lead include:
- Inspire and motivate the team and colleagues in the Programme Policy and Practice division to support MCC’s, to drive meaningful impact across our programmes.
- Work across Departments to support the design of signature programmes, including building connections across the MCCs, developing an appropriate MEAL framework and ensuring effective reporting and links to Organisational Effectiveness.
- Guide the Global MEAL Advisor and collaborate with Organisational Effectiveness Department to commission internal and external impact evaluations and research for signature programmes and the wider organization impact framework ; this will include a focus on decolonial approaches to evaluation.
- With an emphasis on signature programmes work with IPE and MCCs to identify opportunities for the further development of signature programmes.
- Ensure financial processes and guardrails are in place to support the strategic allocation of programme resources to MCCs.
- Develop and maintains strong cross sector and internal relationships that fosters cross-functional consensus.
- Collaborate with MCC's to develop
About you
Who we are looking for:
Essential:
- Degree or equivalent qualification in business, economics, international development, or a related discipline.
- Significant senior management/ leadership experience.
- Experience in problem solving to unblock obstacles for programme delivery success.
- Experience of developing innovative multi-country programmes.
- Experience of developing budget recommendations linked to multi-country programmes.
- Experience of team design and recruitment of programme delivery roles
- Substantial experience of partnership management.
- Substantial experience of project design, monitoring and evaluation tools.
- Openness to understanding and working with decolonised approaches to project design, monitoring and evaluation tools.
- Understanding of financial controls and procedures including due-diligence processes - highly numerate.
- Highly developed communication skill written and verbal.
Desirable:
- Developed understanding of operating with a total economy approach.
- Highly developed relationship building and facilitation and senior stakeholder engagement.
- Developed ability to devise and implement strategies.
- Highly developed negotiation skills.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Purpose of the Role
The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.
Key Responsibilities
Communication and Customer Service
- Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
- Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
- Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
- Maintain positive and professional relationships with internal and external contacts.
Data Management and Reporting
- Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
- Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
- Assist with the production of monitoring information, reports and organisational statistics.
Office Systems and Administration
- Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
- Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
- Provide administrative support to managers and Trust Officers across the organisation.
Operational Support
- Assist with arranging meetings, training sessions and organisational events.
- Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.
Building, Facilities and Resources
- Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
- Liaise with landlords, contractors and suppliers as required.
- Help maintain office resources and equipment.
Financial Administration
- Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.
Quality, Compliance and Sustainability
- Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
- Contribute to environmentally sustainable working practices across the Trust.
Other Duties
- Undertake any other duties commensurate with the role as reasonably required
Person Specification
Essential Skills and Experience
- Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
- Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
- Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
- Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
- Ability to work independently using initiative, whilst contributing effectively as part of a team.
- Positive, flexible and proactive approach to work.
- Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
- Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.
Desirable Skills and Experience
- Experience working within the charity, voluntary, health or social care sectors.
- Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
- Knowledge of issues affecting people with learning disabilities and their families.
- Knowledge of welfare benefits, financial administration or related support services.
- Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
- Experience of producing reports, statistics and monitoring information.
- Experience of coordinating office systems, administrative processes or facilities management.
- Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
- Good record of punctuality, reliability and attendance.
Personal Attributes
- Professional, trustworthy and dependable.
- Solution-focused, adaptable and committed to continuous learning.
- Able to remain calm and professional when handling sensitive or challenging enquiries.
- Committed to supporting The Friendly Trust's mission, values and person-centred approach.
The client requests no contact from agencies or media sales.
- Title: Delivery Manager (South)
- Location: Remote with regular travel (This is a home-based role with regular regional travel. Candidates based in London or South Wales are particularly encouraged to apply, as these areas currently have the highest concentration of GFS groups and delivery activity.)
- Contract: Permanent
- Hours: 35 hours per week
- Salary: £42,500 per annum
- Holidays: 25 days per annum and bank holidays
- Reporting to: Head of Delivery
- Responsible for: Group Coordinators, School and Group Coordinators and Lead Group Volunteers
- Closing Date: Midnight on Sunday 16th August 2026
About GFS
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and
young women. We believe in challenging gender inequality by empowering girls and young
women. We achieve this by providing groups where girls and young women build friendships,
gain confidence, and learn that they are unstoppable.
We create a programme of activities designed to develop confidence, self-esteem, emotional
wellbeing, and resilience, and recruit and train women volunteers to run those activities in a
single gender space. We prioritise working in areas of disadvantage.
About the job
As Head of Delivery (South) at GFS, you will play a key role in maintaining the smooth running of
programmes, supporting impact measurement, and helping to promote GFS locally and
regionally.
Full information about the role, person specification, and application process can be found in the JDPS and Job Pack.
How to apply?
To apply for a role at GFS, please submit the following:
- An anonymised CV (please remove your name, contact details, and any other personal identifying information).
- An anonymised Application Form (please remove your name and any other personal identifying information).
- Diversity Monitoring Form (optional)
- When submitting your application, please include your full name, contact details and location in the body of your email, rather than within the anonymised documents.
- Please send these documents to our recruitment team - email found in the JDPS doc.
- Closing Date: Midnight on Sunday 16th August 2026.
If you require any adjustments to support your application or the interview process, please let us
know — we’re very happy to help
The client requests no contact from agencies or media sales.
The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.
About the Stuart Hall Foundation
Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:
- Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
- Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
- Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).
Role Description
The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.
Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.
Required Experience and Skills
Operations, Finance and Governance
- Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
- Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
- Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
- Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.
People and Organisational Management
- Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
- Ability to handle sensitive and confidential staff and organisational information.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.
Communications and Digital Skills
- Strong written and verbal communication skills.
- Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.
Personal Attributes
- Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
- Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
- Passionate about organisational planning and supporting teams to operate effectively and efficiently.
Desirable Experience
- Experience supporting grant management, fundraising administration, or donor reporting.
- Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
- Experience working remotely and managing priorities effectively within a distributed team environment.
- Interest in the work, legacy and impact of Professor Stuart Hall
Application Process
To apply, please complete the online application form, available on the Stuart Hall Foundation's website.
As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.
We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.
The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.
Interviews will take place via Zoom on w/c 24th August 2026.
The appointment is subject to satisfactory previous employment references.
Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Title: Project Manager
Reports to: Board of Trustees
Location: South Wales / Hybrid
Hours: 37.5hrs/week
Salary: £30,000 - 35,000 / annum
Closing Date: Friday 7th August 2026
Start Date: 1st September 2026
Job Purpose
The Mullany Fund (TMF) is an award-winning South Wales charity focused on increasing social mobility through education. The role oversees the strategic direction and delivery of TMF’s bilingual e-mentoring programme (Together Making Futures), supporting disadvantaged young people aged 14-19 in Wales. The manager will be supported by an admin assistant to deliver programme operations and stakeholder communications. The programme manager will help maintain and grow stakeholder relationships, continually improve programme resources to ensure impactful mentoring and sustained engagement.
Key Responsibilities
- Contribute to fundraising, by writing grant applications, and sustainability strategies.
- Lead and manage the e-mentoring programme, including strategic planning, financial oversight, and reporting to trustees and donors.
- Oversee and deliver e-mentoring sessions, Insight talks, Future Routes programme and expand work experience placements for mentees with local STEM employers..
- Maintain and develop relationships with education providers, mentors, mentees, business, industry, and university partners.
- Manage communications with stakeholders, including day-to-day queries, press requests, and public relations.
- Support mentor and mentee registrations, DBS checks, and database management.
- Develop and deliver weekly themes, messages, and training materials.
- Monitor and evaluate programme outcomes, including quantitative and qualitative data collection and analysis.
- Support recruitment and engagement of mentors and mentees alongside the Growth and Engagement Officer.
- Develop TMF’s social media and digital presence alongside the admin and communication assistant.
- Ensure safeguarding, health and safety, and equal opportunities policies are upheld.
- Organise trustee meetings, facilitate action points, and maintain project documentation.
- Undertake other duties as required to support the charity’s mission.
Essential Qualifications & Experience
- GCSEs (or equivalent) in Maths and English; A Levels and Degree (or equivalent).
- Experience in project management, education sector, and monitoring/evaluation.
- Strong organisational, written, and oral communication skills.
- Ability to work independently and as part of a team.
- Computer literacy (Excel, Word, Outlook).
- Commitment to confidentiality, equal opportunities, and professional standards.
- Ability to work flexibly and prioritise competing demands.
- Enhanced DBS check required for working with young people under 18.
- Driver’s license
Desirable
- Ability to communicate through the medium of Welsh.
How to Apply?
If you want to apply for this post, please supply your CV and a personal statement (2 pages max) outlining why you believe you are the right person for this role.
Teitl y Swydd: Rheolwr Prosiect
Yn Atebol i: Bwrdd yr Ymddiriedolwyr
Lleoliad: De Cymru / Gweithio Hybrid
Oriau: 37.5 awr yr wythnos
Cyflog: £30,000 – £35,000 y flwyddyn
Dyddiad Cychwyn: Dydd Mawrth 1 Medi 2026
Dyddiad Cau: Dydd Gwener 7 Awst 2026
Diben y swydd
Mae Cronfa Mullany (The Mullany Fund) yn elusen arobryn yn Ne Cymru sy'n canolbwyntio ar gynyddu symudedd cymdeithasol drwy addysg. Mae'r rôl hon yn gyfrifol am arwain cyfeiriad strategol a darparu rhaglen e-fentora ddwyieithog TMF (Together Making Futures), gan gefnogi pobl ifanc ddifreintiedig rhwng 14 a 19 oed ledled Cymru. Bydd y Rheolwr Prosiect yn cael ei gefnogi gan Gynorthwyydd Gweinyddol i gyflawni gweithrediadau'r rhaglen a chyfathrebu â rhanddeiliaid. Bydd hefyd yn helpu i gynnal a datblygu perthnasoedd â rhanddeiliaid, gan wella adnoddau'r rhaglen yn barhaus er mwyn sicrhau mentora effeithiol ac ymgysylltiad hirdymor.
Prif Gyfrifoldebau
- Cyfrannu at godi arian drwy ysgrifennu ceisiadau grant a datblygu strategaethau cynaliadwyedd.
- Arwain a rheoli'r rhaglen e-fentora, gan gynnwys cynllunio strategol, goruchwyliaeth ariannol, ac adrodd i'r ymddiriedolwyr a'r cyllidwyr.
- Goruchwylio a darparu sesiynau e-fentora, sgyrsiau Insight, rhaglen Future Routes, ac ehangu cyfleoedd profiad gwaith i fentoreion gyda chyflogwyr STEM lleol.
- Cynnal a datblygu perthnasoedd ag ysgolion, colegau, mentoriaid, mentoreion, partneriaid busnes, diwydiant a phrifysgolion.
- Rheoli cyfathrebu â rhanddeiliaid, gan gynnwys ymholiadau dydd i ddydd, ceisiadau gan y wasg, a chysylltiadau cyhoeddus.
- Cefnogi cofrestru mentoriaid a mentoreion, gwiriadau DBS, a rheoli'r gronfa ddata.
- Datblygu a chyflwyno themâu wythnosol, negeseuon ac adnoddau hyfforddi.
- Monitro a gwerthuso canlyniadau'r rhaglen, gan gynnwys casglu a dadansoddi data meintiol ac ansoddol.
- Cefnogi recriwtio ac ymgysylltu mentoriaid a mentoreion ochr yn ochr â'r Swyddog Twf ac Ymgysylltu.
- Datblygu presenoldeb TMF ar y cyfryngau cymdeithasol a llwyfannau digidol ochr yn ochr â'r Cynorthwyydd Gweinyddol a Chyfathrebu.
- Sicrhau bod polisïau diogelu, iechyd a diogelwch, a chyfle cyfartal yn cael eu gweithredu.
- Trefnu cyfarfodydd yr ymddiriedolwyr, cydlynu pwyntiau gweithredu, a chynnal dogfennaeth y prosiect.
- Ymgymryd ag unrhyw ddyletswyddau rhesymol eraill i gefnogi cenhadaeth yr elusen.
Cymwysterau a Phrofiad Hanfodol
- TGAU (neu gymhwyster cyfatebol) mewn Mathemateg a Saesneg; Lefel A a gradd (neu gymhwyster cyfatebol).
- Profiad o reoli prosiectau, gweithio yn y sector addysg, a monitro/gwerthuso.
- Sgiliau trefnu, ysgrifennu a chyfathrebu llafar rhagorol.
- Y gallu i weithio'n annibynnol ac fel rhan o dîm.
- Sgiliau cyfrifiadurol da (Excel, Word ac Outlook).
- Ymrwymiad i gyfrinachedd, cyfle cyfartal a safonau proffesiynol uchel.
- Y gallu i weithio'n hyblyg a blaenoriaethu gofynion sy'n cystadlu â'i gilydd.
Sut i Wneud Cais?
Os hoffech wneud cais am y swydd hon, anfonwch eich CV ynghyd â llythyr eglurhaol yn amlinellu pam rydych yn credu mai chi yw'r person cywir ar gyfer y rôl hon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Victim Support Casework Team Lead
Salary:
Actual salary is £27,200 per year (FTE £34,000).
Contract/Hours:
Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.
Annual Leave:
FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Location:
NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.
About NUM:
National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
Background and Responsibilities:
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support casework.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day tasks include but are not limited to the following.
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Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
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Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
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Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.
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Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies.
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External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
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Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
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Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.
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Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact.
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Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).
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Onboard and train new members of the casework team.
PERSON SPECIFICATION
Essential Skills and Experience
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Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
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Experience managing a team, providing line management support, and managing rotas and team resources.
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An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
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Qualified ISVA or relevant casework support experience.
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Strong interpersonal skills and an ability to work with multiple partners on complex cases.
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Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.
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An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
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Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
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Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
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Experience of dealing with internal and external complaints and having difficult conversations.
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Strong empathic and active listening skills.
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Willingness to undertake continued professional development.
Desirable:
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Experience of the sex work community.
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Experience completing detailed reports on workstream productivity, both statistically and in written form.
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The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
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Ability in languages other than English is beneficial but not required.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!
HOW TO APPLY:
Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line.
Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
The client requests no contact from agencies or media sales.
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company
About the role
We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.
You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.
Key responsibilities
- Assess client needs and agree tailored support plans.
- Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
- Support benefit checks, mandatory reconsiderations and appeals where appropriate.
- Prepare clear case notes and grant reports and maintain accurate records.
- Work with statutory agencies, partners and referral organisations to secure the right support for clients.
- Follow safeguarding, confidentiality, data protection and lone working procedures at all times.
About you
You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.
You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.
- Strong knowledge of welfare benefits and client support services.
- Excellent communication, administration and report-writing skills.
- Ability to work independently from home and travel regularly across the North West.
- Willingness to travel to London at least once a month, and more often where required.
- Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include
- 28 days holiday, plus statutory bank holidays
- 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
- A wide range of employer funded wellbeing experiences through Heka
- Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
- Group Life Cover (three times annual salary)
- Weekly wellbeing half hour
- Employee Assistance Programme
If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Post: Mentor Administrator – Sickle Cell Children and YPs’ Peer Mentoring
Programme
Base: Flexible home working within the intervention area
Accountable to: North-West/South Yorkshire Programme Manager
Hours: Part-time (17.5 hours a week)
Salary: £11,500 (pro rata)
Length of contract: Fixed term, 12 months (post will be continued subject to the outcome of negotiations with funders).
Role Purpose
The Mentor Administrator will work with the mentoring team, as well as in partnership with local NHS services and local patient/family support groups, providing various administrative support tasks to ensure the delivery and smooth running of the Children and Young Adults Peer Mentoring programme. The post will be managed by the North-West and South Yorkshire Programme Manager. The post holder will have regular meetings for input and guidance to complete tasks to specified timelines. This role would suit an experienced administrator.
To apply
Complete the Application Form, and Equal Opportunities Monitoring Form on our website. Please note we do not accept CVs.
Closing date:
Closing date for applications: 5th August 2026 at 12:00pm
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.

