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We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract

This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
January 2027 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary

£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.

Annual leave

This is the full-time staff entitlement and will be pro-rated for part-time staff.

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th September 2026.

Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.

Job Title: EDIS Programme Manager (Equality, Diversity and Inclusion in Science and Health)
Reporting to: Head of EDIS
Responsible for: Project staff, contractors, consultants and delivery partners as required.
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Hours: Full-time (35 hours per week). Requests for part-time or flexible working will be considered
Contract: Permanent
Salary: £40,517 to £44,423 FTE per annum

About Us

The British Science Association (BSA) was founded in 1831 and is a registered charity.

We are creating a future where science is more relevant, representative, and connected to society.

We have ambitious goals to put people at the heart of science.

About the role

The EDIS Programme Manager will provide the stewardship and coordination needed to translate EDIS's strategic ambitions into practical, high-quality delivery.

The role will lead programme planning, reporting, risk management and delivery oversight across the EDIS portfolio. It will ensure that activity is well sequenced, clearly governed and focused on practical progress against EDIS priorities.

A central focus will be the development and stewardship of the Embedding EDI workstream. The postholder will work closely with members, partners and stakeholders to shape priorities, agree shared approaches, co-create practical tools, guidance and resources, support implementation across member and partner settings, identify learning and improvement opportunities, and help embed inclusive practice across EDIS activity.

Working with EDIS members, delivery partners, the Francis Crick Institute, Wellcome and colleagues across the British Science Association, the postholder will help to ensure that programme activity is joined up, evidence-informed and focused on meaningful, sustainable change across the science and health research sector.

This role would suit someone who combines strong programme management with collaborative leadership, systems thinking, and a clear commitment to and knowledge of equity, diversity and inclusion. The successful candidate will be confident moving between strategy and delivery, helping to shape the future direction of EDIS while ensuring that programmes, partnerships and workstreams are delivered effectively.

Key responsibilities

• Lead programme delivery across the EDIS portfolio, ensuring activities are strategically aligned, effectively planned and delivered against agreed priorities, objectives, budgets and timelines.
• Provide programme leadership, governance and oversight, maintaining programme plans, risk and issue management processes, action tracking, performance monitoring, financial reporting to support informed decision-making.
• Lead the development and stewardship of the Embedding EDI workstream, working with members and partners to develop practical tools, guidance, resources and implementation approaches that support sustainable organisational change across the sector.
• Coordinate delivery across EDIS workstreams and partnerships, ensuring member engagement, commissioned activity, evidence generation, communications and reporting are joined up and contribute to shared outcomes.
• Develop and maintain effective relationships with members, funders, delivery partners, suppliers and key stakeholders, acting as a trusted point of coordination and supporting collaborative delivery across the EDIS network.
• Manage the procurement, contracting and performance of consultants, commissioned partners and suppliers, ensuring high-quality delivery, effective resource management and value for money.
• Lead approaches to monitoring programme performance, impact, learning and continuous improvement, ensuring evidence and insight are used to strengthen delivery and demonstrate progress against EDIS objectives.
• Prepare and present high-quality reports, briefings and recommendations for the Head of EDIS, BSA leadership, governance groups, funders and other stakeholders, communicating progress, risks, opportunities and key decisions clearly and effectively.
• Support funder engagement, strategic partnership development and long-term sustainability planning, helping to identify opportunities for growth, influence and future investment in EDIS.
• Champion equity, diversity and inclusion throughout programme delivery, ensuring inclusive practice, accessibility and meaningful participation are embedded across planning, implementation, governance, learning and evaluation.

About you

The successful candidate will bring the following experience, skills and approach.

Essential criteria

• Significant experience managing complex programmes, projects or portfolios with multiple workstreams.
• Experience developing and maintaining programme plans, milestones and reporting systems. This will include maintaining programme plans, governance arrangements, risk and issue management processes, delivery reporting, budget monitoring and financial reporting, ensuring accurate oversight of programme performance, expenditure, value for money and organisational accountability.
• Substantial experience applying equity, diversity and inclusion in practice at a programme or organisational level, including using inclusive design principles, accessibility considerations and relevant legal duties to shape planning, delivery, governance and learning.
• Experience of facilitating collaboration between multiple stakeholders, members or partners with different insights and perspectives.
• Experience of maintaining programme governance, including identifying and managing risks, dependencies and delivery challenges across multiple workstreams.
• Experience working with multiple partners, stakeholders or suppliers to deliver shared outcomes.
• Ability to produce clear, well-structured written outputs, such as reports, briefings, decision papers or similar materials, that support understanding, discussion and decision-making for different audiences.
• Ability to take ownership of agreed areas of programme delivery, manage priorities across workstreams and make progress with appropriate support, while keeping managers and senior colleagues informed about key risks, decisions, dependencies and delivery progress.

Desirable criteria

We do not expect candidates to have all of the following, but one or more would be helpful in the role.

• Experience working in science, research, health, public engagement, charity or membership settings.
• Experience commissioning or managing consultants, suppliers or delivery partners.
• Experience developing practical toolkits, guidance or resources for organisational change.

The closing date for applications is Friday 2nd October 2026.
First interviews are due to take place online w/c 26th October 2026, with second interviews (in person in London) expected on Monday 2nd November 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

No agencies please.

Who we are?

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Introduction to the role

The Digital Communications Coordinator will coordinate the digital communications for Surrey Coalition of Disabled People as well as the projects/networks that we coordinate such as The Independent Mental Health Network (IMHN).

Purpose of the role

To lead on the coordination, design and delivery of vibrant and engaging communications for The Coalition.

We want to expand our reach and increase our engagement.

You will help us to achieve this:

• Through building our existing social media channels as well as researching/implementing new channels
• Keeping The Coalition website updated with fresh and engaging content
• Developing marketing materials for our events/social activities and services/projects
• Being the expert in digital accessibility

Main responsibilities

• Craft/develop content for the Coalition’s social media channels including You Tube and the website
• Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities
• Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics
• Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement
• Keep the website updated – including making changes to pages as well as building new ones
• To ensure that our communications are available in a wide range of formats that meets the accessibility needs of our membership
• Working with the wider staff and volunteer team, to identify and generate compelling case studies and examples of our work
• To be the brand guardian for the organisation
• To develop the knowledge of the staff team around effective communications, and contribute to team training and development
• To develop Coalition News, our quarterly Newsletter
• To attend member events to capture content for communications across all channels
• To support fundraising with developing appropriate content for funding applications and reporting
• Help develop and implement a 3 year communications and marketing strategy for the charity
• Draft press releases as required and liaise with members, staff and journalists to organise coverage.

We are looking for someone with:

• Outstanding organisation and planning skills (E)
• Excellent written communication skills and experience with copywriting for social media platforms (E)
• Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)
• Experience of editing web pages and building web pages (E)
• Able to analyse and evaluate reports from social media activity (E)
• A high degree of self-motivation and able to work on own initiative (E)
• A creative flair, ideas and understanding of current media trends, identifying opportunities etc. (E)
• Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)
• Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

What we offer you:

• Flexible working hours
• Induction training and support
• On-going training and development and the opportunity to complete accredited training
• 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 
• Access to our Employee Assistance Programme
• Company Pension Plan
• Equipment (laptop and mobile phone)
• Pre-agreed expenses
• A great team and the opportunity to really make a difference! 

Are you excited by the potential of digital technology and data to make a real difference in people's lives? 

Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.

Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector. 

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge. 

What it’s like to work at Community Action Redbridge 

We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users? 

• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes? 

• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them? 

• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change? 

Please apply directly through the CharityJob website by midnight on Monday 28th September 2026. 

First-stage interviews will take place online on Tuesday 6th October 2026. 

Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026. 

If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time. 

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marked 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were successful in our bid to continue delivering this service.

We are continuously transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 04 October 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC

Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).

About the Role

We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.

As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.

Key Responsibilities

• Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.

• Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.

• Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.

• Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.

• Reporting: Compile impact and activity reports for internal management, trustees, and funders.

What We Are Looking For

• Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.

• At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.

• Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.

• Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.

• Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.

Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.

VCSE Development Lead

Wiltshire Wide | 30 hours per week (4 days) | Fixed-term 3 year contract
Salary: £32,000 FTE (pro rata)

Help Wiltshire's community organisations grow, thrive and make a bigger difference

Community groups and charities are at the heart of stronger, healthier communities. They bring people together, tackle local challenges and create opportunities for those who need them most.

At Wessex Community Action, we're looking for a passionate and proactive VCSE Development Lead to work alongside voluntary organisations, charities and grassroots groups across Wiltshire, helping them develop the skills, confidence and resilience they need to flourish.

This is an exciting opportunity for someone who enjoys building relationships, supporting others to succeed and making a tangible difference in communities.

What you'll be doing

As our VCSE Development Lead, you'll be out in communities across Wiltshire, working directly with organisations at every stage of their journey.

Whether it's helping a new community group put the right foundations in place, supporting a charity to strengthen its governance, or helping an organisation become funding-ready, you'll provide practical advice, tailored support and encouragement that enables local organisations to thrive.

You'll also develop and deliver training, facilitate networking opportunities and connect organisations with partners, funders and wider support networks.

Most importantly, you'll help community organisations become stronger, more sustainable and better equipped to meet local needs.

Who we're looking for

We're looking for someone who:

• Has experience working with charities, voluntary organisations or community groups
• Understands organisational development, governance and community capacity building
• Can support organisations to improve their sustainability and funding readiness
• Is confident facilitating workshops, training sessions and group discussions
• Builds trusted relationships with a wide range of people and organisations
• Is passionate about empowering communities and reducing inequalities
• Enjoys working independently while being part of a supportive team

What we offer

• A rewarding role where you can make a real difference in local communities.
• Flexible and supportive working arrangements.
• The opportunity to work alongside inspiring community organisations, volunteers and local leaders.
• A friendly, values-driven team committed to strengthening communities.
• 25 days annual leave plus bank holidays (pro rata).
• Additional leave between Christmas and New Year (subject to organisational arrangements).
• Contributory pension scheme.
• Health plan.
• Annual volunteering day.
• Training and professional development opportunities.
• Dedicated external training budget.

Join us

If you're passionate about helping community organisations develop, grow and create lasting impact, we'd love to hear from you.

Please send your CV and a covering letter (maximum two sides of A4) outlining:

• Your interest in the role
• Your experience of working with and supporting charities and community groups

Closing date:  Sunday 4 October 

Interviews: 12 and 13 October

The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.

The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.

The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.

Relationship with the Beneficiary Services Manager

The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.

The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.

The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.

The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.

Key Responsibilities

Referral, Triage and Allocation

The SBS Manager will:

• Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
• Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
• Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
• Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
• Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
• Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
• Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
• Ensure referral and allocation decisions are clearly and appropriately recorded.

Management and Leadership of the SBS Team

The SBS Manager will:

• Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
• Lead regular individual management 1:1s with each SBS.
• Lead group supervision and reflective practice opportunities as required.
• Lead daily SBS team meetings and scheduled practice meetings.
• Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
• Maintain regular contact with staff working across different Pete’s Dragons locations.
• Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
• Monitor individual workload, caseload and capacity and intervene where concerns arise.
• Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
• Provide appropriate telephone management support for SBS staff working outside normal office hours as required.

Quality Assurance and Practice Standards

The SBS Manager will hold responsibility for the quality of SBS practice and will:

• Undertake formal case audits for each SBS on a quarterly basis.
• Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
• Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
• Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
• Provide constructive feedback following practice reviews and agree actions or development plans where required.
• Identify excellent practice and ensure learning is shared across the team.
• Identify practice which falls below the expected standard and take timely action to support improvement.
• Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
• Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
• Promote reflective professional practice and continuous improvement throughout the SBS team.

Safeguarding and Risk

The SBS Manager will:

• Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
• Share responsibility for the management and oversight of safeguarding cases within the organisation.
• Provide advice and support to SBSs where safeguarding concerns arise.
• Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
• Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
• Promote confident and consistent safeguarding practice throughout the SBS team.
• Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.

Beneficiary Casework

To remain connected to frontline practice, the SBS Manager will:

• Maintain a small caseload of approximately 5–10 beneficiaries.
• Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
• Maintain timely, accurate and appropriate case records.
• Model excellent professional boundaries, beneficiary communication and case management.
• Participate in appropriate clinical supervision for their own beneficiary work.
• Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.

People Management and HR

The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:

• Recruitment and selection of Suicide Bereavement Specialists.
• Induction and probation.
• Regular management supervision.
• Annual appraisal and performance review.
• Identifying individual and team development needs.
• Supporting professional development and CPD.
• Attendance and absence management.
• Managing annual leave and ensuring adequate service capacity.
• Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
• Supporting staff wellbeing and identifying when additional support may be required.
• Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
• Maintaining appropriate and confidential management records.

Training and Development

The SBS Manager will:

• Identify individual and collective training and development needs across the SBS team.
• Ensure mandatory training remains current.
• Support SBSs to develop their knowledge, confidence and professional practice.
• Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
• Contribute to the development and delivery of internal practice training and workshops.
• Support newly appointed SBSs through induction and their transition into independent practice.

Policy, Procedure and Service Development

The SBS Manager will:

• Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
• Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
• Monitor compliance and address inconsistent practice.
• Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
• Support the Beneficiary Services Manager in implementing service developments and organisational change.
• Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.

Monitoring and Reporting

The SBS Manager will maintain an accurate operational picture of the SBS service, including:

• Referral volumes.
• Referral processing and allocation.
• Waiting times.
• Individual and team caseloads.
• Team capacity.
• Beneficiary engagement.
• Case progression and closures.
• Safeguarding and risk themes.
• Quality assurance findings.
• Staff performance and development.
• Emerging operational risks or pressures.

The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.

General Responsibilities

The postholder will:

• Work across Pete’s Dragons Devon locations as required.
• Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
• Maintain appropriate confidentiality and comply with data protection requirements.
• Work within Pete’s Dragons’ policies, procedures, values and professional standards.
• Attend relevant internal and external meetings.
• Maintain appropriate professional boundaries at all times.
• Undertake relevant training and continuing professional development.
• Work flexibly where reasonably required by the needs of the service.
• Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Person Specification

Essential

Experience

The successful candidate will have:

• Significant experience of managing and leading staff.
• Experience of managing a team delivering services to people with complex emotional or mental health needs.
• Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
• Experience of managing staff performance, development, wellbeing and HR matters.
• Experience of quality assuring professional or support-based practice.
• Experience of managing risk and making sound professional decisions in complex situations.
• Experience of working with confidential and sensitive information.
• Experience of balancing competing demands and managing a busy operational service.

Knowledge and Skills

The successful candidate will demonstrate:

• Strong leadership and people-management skills.
• A sound understanding of mental health, emotional distress, grief and vulnerability.
• The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
• Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
• The ability to challenge poor or unsafe practice appropriately and constructively.
• The ability to provide clear feedback and support staff development.
• Excellent organisational and workload-management skills.
• The ability to monitor service capacity and allocate work fairly and effectively.
• Strong written and verbal communication skills.
• Confidence in managing difficult conversations.
• Good professional judgement and the ability to know when matters should be escalated.
• Strong IT skills and the ability to use electronic case-management systems effectively.
• The ability to analyse service information and identify trends, risks and areas requiring improvement.

Personal Approach

The successful candidate will:

• Combine compassion with professional accountability.
• Be calm and confident when managing complex or emotionally demanding situations.
• Be approachable without losing appropriate managerial boundaries.
• Be willing to make and stand behind difficult decisions.
• Be curious about practice and committed to continual learning and improvement.
• Understand the importance of reflective practice when working with suicide bereavement.
• Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
• Demonstrate integrity, discretion and sound judgement.
• Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.

Practical Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
• Ability to work flexibly according to service requirements.
• Ability to participate in limited out-of-hours telephone support for SBS staff.

Desirable

• Previous experience of suicide bereavement or postvention services.
• Previous experience of managing a geographically dispersed team.
• Safeguarding/DSO training.
• Experience of conducting case or practice audits.
• Experience of reviewing recorded professional practice sessions.
• Experience of delivering supervision, reflective practice or professional development sessions.
• Experience of recruitment within health, mental health, social care, bereavement or similar services.
• Knowledge of trauma-informed and person-centred approaches.

Scope and Accountability

This is a significant operational management role with responsibility for both people and practice.

The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.

The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation. 

Key Responsibilities Include: 

• Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing information, support and advocacy to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group. 

• Recording and maintaining accurate case records, adhering to AQS standards.

• Managing your own case load. 

Essential Requirements Include: 

• Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits. 

• Experience of or ability to facilitate peer support groups in person and online. 

• Ability to deliver training and information sessions. 

• Strong listening and questioning skills. 

• Ability and commitment to work on own initiative and as part of a team.

• The ability to balance and prioritise a busy and varied workload. 

• Developed IT skills with experience using Microsoft packages. 

• Clear verbal and written communication skills in English. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program offreing 24/7 support

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

BeSpace is seeking an innovative and faith-filled leader to pioneer a new national initiative that reimagines Christian pilgrimage for children and young people in schools.

As our Pilgrimage Development Lead, you will design, test and grow creative pilgrimage models that help children explore faith, encounter God and develop spiritually through contemplative Christian practice. Working with churches, schools, dioceses and Christian organisations, you will develop resources, create training, build partnerships and identify opportunities to scale successful models across the UK.

This is a unique opportunity to shape an emerging area of ministry from the ground up. We are looking for someone with experience in children's spirituality, Christian faith development and project leadership who is excited by innovation and motivated by impact. You will be comfortable developing new ideas, building strong relationships and creating practical tools that equip others to deliver high-quality experiences.

BeSpace is a growing Christian charity with a vision to see every child joyful, resilient and growing spiritually for life. Having supported over 69,000 children through prayer and reflection spaces in schools, we are now expanding our work nationally and developing new ways for churches to engage children through contemplative Christian practices.

If you're passionate about helping children encounter God, equipping churches and developing innovative approaches to spiritual formation, we'd love to hear from you.

About LSE Students' Union

LSE Students' Union (LSESU) exists to help LSE students make the most of all the life-changing experiences open to them during their time at university. We provide brilliant social experiences to help students make friends and find their people, a voice in LSE's decisions that affect their education, and support for those who need it most.

We're a student-led charity representing 11,000+ students at a world-class institution, and we're currently going through an exciting period of change — with a new Chief Executive in post and a review of our strategy underway. It's a great time to join the team and help shape what comes next.

About the job

This essential role is all about keeping our finances running smoothly. As part of our busy Finance team, you’ll support the full range of our back-office finance function, working closely with the Finance Officer to manage creditors, debtors and working capital. You’ll take pride in ensuring financial transactions are processed accurately and on time, while promoting strong financial controls that support the wider organisation.

You’ll work closely with colleagues, students, clubs and societies, helping them navigate financial processes, resolve queries and manage their budgets effectively. This is a varied, hands-on role for someone who is keen to learn, passionate about finance as a support function, and enjoys making a positive difference through both people and numbers.

Who are we looking for?

The successful applicant will be a highly organised individual with a passionate for people and numbers, a problem solver who has experience of providing a high-quality customer-focused services.

The role will require you to work in partnership with the team to deliver high-quality customer-focused business services. We are looking for someone who is highly organised, confident, efficient, self-sufficient, and able to deliver at pace, managing multiple competing priorities with enthusiasm and a ‘can do’ attitude.

Stakeholder management and communication skills (both verbal and written) are considered essential as well as working as part of a team and wider team.

We particularly welcome applications from candidates who self-identify as coming from a disadvantaged or marginalised background.

Why apply?

As our Finance Assistant, you're joining at a pivotal moment of transformation — a chance to make a real impact on student life at one of the world's leading universities. You'll work in a collaborative environment, shoulder-to-shoulder with passionate student leaders in a staff team that's redefining what we do and how.

We offer:

- 25 days of holiday per year (pro rata)

- Additional closure periods at Christmas and Easter

- Free LSE Students’ Union gym membership

- Opportunities for professional development and growth.

- Access to TOTUM (NUS) card, which provides a wide range of discounts

- Flexibility for work-life balance

How to apply

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.

Want to apply?

To apply for this role, please complete an online application.

Job Application Timeline

Job Application Timeline

Closing date: 27th September Intended

Interviews date: w/c 28th September

Start date ASAP

*Please note that we may close applications early if we receive a sufficient number.

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?

We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.

Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:

• office and business support;
• finance and HR administration;
• facilities and building management;
• governance and organisational compliance;
• health and safety;
• the continuous improvement of systems and processes.

You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.

About you

You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:

• experience of leading an administrative or business support team;
• knowledge of finance and HR administration;
• experience of facilities or premises management;
• an understanding of GDPR, health and safety and organisational compliance;
• excellent planning and organisational skills;
• the ability to manage competing priorities and remain calm under pressure;
• confidence in using Microsoft 365 and organisational databases; and
• a practical approach to improving systems and ways of working.

A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.

Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.

Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

• Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
• Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
• Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
• Support and development – regular supervision alongside opportunities for learning and development.
• An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

How to apply

Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

The Mental Health Foundation is recruiting for a Policy & Public Affairs Officer to support the development and delivery of our policy and public affairs programme, based in our London office.

Deadline: 5pm on Monday 5th October 2026
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full-time (32 hours per week)
Contract type: Permanent

This exciting role will support the Mental Health Foundation’s policy objectives through policy and public affairs work, while contributing to the development and delivery of the policy and influencing team’s strategy. The postholder will lead on specific policy priorities and maintain a strong understanding of policy and legislative developments affecting public mental health. By building relationships with key stakeholders, including parliamentarians, they will help strengthen the Foundation’s influence and drive meaningful improvements in mental health policy.

What does the role involve?

• Work closely with the Head of Policy & Public Affairs and other team members as appropriate to develop and deliver the Foundation’s policy objectives through policy and public affairs work.
• Maintain up-to-date knowledge of policy and legislative developments affecting public mental health and particular priority policy topics for the Foundation.
• Act as the main contact between the policy and influencing team and the campaigns team.

What skills, knowledge and experience are we looking for?

• In-depth knowledge of policy development systems and processes in the UK.
• Excellent writing skills, including the ability to write precisely and quickly for a range of audiences.
• Ability to critically analyse complex legislative, policy, and research developments.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check, renewed on a 3-yearly basis and two most recent references). We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Monday 5th October and we are unable to accept late applications. First round interviews are planned for 20th to 22nd October. Second round interviews are planned for 28th October.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Are you passionate about reducing health inequalities and supporting some of the most marginalised people in our communities?

We are recruiting for a compassionate, organised, and proactive Peer Support Lead to support our hepatitis C peer project in the Oxford & Thames Valley area. Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.

Working alongside healthcare professionals, drug and alcohol services, homelessness services, and community organisations, you will recruit, train and support volunteer peers to deliver hepatitis C awareness raising, practical and emotional support.

This is a varied and rewarding community-based position involving travel across the Oxford and Thames Valley region.

About you
We are looking for someone who can build trust and engage people with complex needs in a respectful, non-judgemental way. You’ll be a good communicator, confident working with partner services and supporting volunteers, with good organisational skills and an understanding of confidentiality, professional boundaries and managing risk.

We welcome applications from people with either lived experience or professional experience relevant to the role. This may include hepatitis C, drug or alcohol use, homelessness, the criminal justice system, or supporting people facing similar challenges.

Why join us?
The Hepatitis C Trust is a national, patient-led charity committed to eliminating hepatitis C and improving access to harm reduction services across the UK. We are proud to be a Living Wage Employer and are committed to equality, diversity and inclusion.  

How to apply
The closing date for applications is midnight, Sunday 27th September 2026.