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Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well. 

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This is an exciting opportunity to lead the delivery and ongoing evolution of our ambitious Trusts and Foundations fundraising strategy, securing transformational five- and six-figure grants that will drive our long-term impact and growth.

We're looking for an exceptional relationship-builder and communicator with a proven track record of securing five- and six-figure grants from Trusts and Foundations. You'll be confident translating complex data into compelling funding propositions and using your outstanding written, verbal and presentation skills to inspire support for our mission.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site. 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require a minimum of two employment references including your current or most recent employer. A Basic DBS check will be carried out for the successful candidate.

Closing Date: Sunday, 23 August 11:59pm

Interview Dates: First-round interviews will take place on Tuesday, 1 September (remote); second-round interviews will take place on the afternoon of Monday, 7 September (in-person in our London office)

JOB TITLE:                  Welfare Benefits Support and Information Officer / Advisor

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION:                       Big Local Works 4 Market Place, London SE16 3UQ

CONTRACT TYPE:           6-month / Fixed Term contract  (Sickness Cover)

REPORTING TO:             Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship

· Employability Skills training and coaching to help people access ways of increasing their earned income

· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.

The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents

Key Tasks include:

· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW

· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.

· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.

· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.

· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

What you need to bring:

· A good understanding of the Welfare Benefits system to deliver an advice casework service

· Good administration skills and ability to develop own caseload and prioritising work.

· Ability to use IT, Word and Excel in the provision of advice

· Ability to research, analyse and interpret complex information

· Numeracy skills required to understand statistics and check calculations

· Use IT for statistical recording, record keeping and document production.

· Able to work collaboratively with a wide range of stakeholders

· Keep up to date with legislation, policies and procedures and undertake appropriate training.

· Demonstrate commitment to the aims and policies of the BLW’s service.

· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.

· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.

· Willingness to learn and develop skills in advice topics

You will benefit from

· Holiday -  FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE)  it would be 5 days holiday plus Bank Holidays

· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

MAIN TERMS AND CONDITIONS

2 days per week (0.4 FTE)

Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs

Annual salary: £12,000 for 2 days / week (£30K FTE)

DBS check essential

Building Surveyor - Legal Disrepair 
North West London | Up to £56,000
Goodman Masson is proud to be partnering with a housing association to recruit a Legal Disrepair Building Surveyor 
This is an excellent opportunity for an experienced Building Surveyor to play a key role in managing and resolving legal disrepair cases, providing technical expertise and ensuring the organisation meets its legal and regulatory responsibilities.

As a Building Surveyor, you will be responsible for investigating complex property condition issues, providing technical advice and overseeing remedial works to ensure homes are safe, compliant and maintained to the required standards. The role will involve working closely with legal teams, housing colleagues, contractors and residents to achieve timely and effective resolutions. You will undertake detailed property inspections, identify defects and determine appropriate remedial works, providing clear technical recommendations and specifications. You will also oversee the delivery of works, ensuring they are completed to a high standard and within agreed timescales.

The Role

• Undertaking detailed inspections and surveys of properties subject to legal disrepair claims.
• Identifying defects, determining their causes and recommending appropriate remedial action.
• Preparing detailed reports, schedules of work, specifications and cost estimates.
• Providing technical advice and evidence to support the effective management and resolution of disrepair cases.
• Working closely with internal legal teams, housing colleagues and external solicitors to progress cases.
• Managing and monitoring contractors to ensure remedial works are completed within agreed timescales and to the required standard.
• Undertaking post-inspections to verify that works have been completed satisfactorily.
• Ensuring all works comply with relevant legislation, health and safety requirements, housing standards and organisational policies.
• Supporting the effective management of complex and high-risk cases, escalating issues where appropriate.
• Monitoring expenditure associated with disrepair works and ensuring value for money.
• Identifying recurring property defects and trends, using insight to support wider asset management and investment planning.
• Contributing to improvements in disrepair processes, procedures and performance.
• Maintaining accurate records and ensuring all case information and technical documentation is kept up to date.

About You 

• A relevant Building Surveying or construction-related qualification is essential, ideally with professional membership of a recognised surveying body
• Significant experience working within a housing association, local authority or similar social housing environment.
• Strong experience in building surveying, property maintenance and diagnosing building defects.
• Experience managing or investigating legal disrepair cases and working alongside legal professionals.
• A detailed understanding of building construction, defects and appropriate remedial solutions.
• Experience preparing specifications, schedules of work, technical reports and cost estimates.
• Knowledge of relevant housing legislation, building regulations, health and safety requirements and housing standards.
• Experience managing contractors and overseeing remedial works through to completion.
• Strong written and verbal communication skills, with the ability to produce clear and accurate technical reports.
• Excellent stakeholder management skills, with the confidence to work with residents, solicitors, contractors and internal teams.
• Strong organisational skills and the ability to manage a varied caseload and competing priorities.
• Good commercial awareness and an understanding of delivering value for money.
• A proactive approach to identifying recurring issues and supporting improvements to property condition and service delivery.

Apply
If you're an ambitious surveying professional in social housing we'd love to hear from you.
For a confidential discussion and further information, please contact  

Regular Giving Officer (Fixed-Term Contract)
Salary: £46,614 - £56,345 per annum (pro rata if applicable)
Location: White City, London (attendance in the White City office every Tuesday and Thursday)
Contract: Fixed-Term Contract (approximately 3 months)

Help deliver fundraising campaigns that make a lasting difference

We are seeking an experienced direct marketing and fundraising professional to join a busy and ambitious fundraising team during a critical period of campaign activity.

This is an excellent opportunity for someone with significant experience in fundraising direct marketing who can quickly take ownership of campaigns, manage multiple projects simultaneously and deliver high-quality supporter communications with minimal supervision.

Working as part of a collaborative fundraising team, you will help drive donor acquisition, retention and stewardship activity through a range of channels, supporting philanthropic giving and long-term supporter engagement.

What you'll be doing

• Managing a portfolio of fundraising campaigns across direct mail, email, telephone and digital channels.
• Coordinating campaign delivery from briefing through to execution, ensuring projects are delivered on time and to a high standard.
• Working with internal stakeholders and external suppliers including agencies, designers, copywriters and mailing houses.
• Developing compelling fundraising communications, appeals and supporter stewardship materials.
• Managing campaign schedules, creative briefs, data briefs and production processes.
• Overseeing audience segmentation and supporting data selection processes.
• Monitoring campaign performance, analysing response rates and return on investment, and making recommendations for improvement.
• Producing reports and insights using fundraising and CRM data.
• Supporting budget monitoring and supplier management activities.

About you
We are looking for someone who can bring:

• Significant experience in direct marketing, fundraising or supporter acquisition and retention activity.
• Experience delivering multi-channel campaigns from concept through to completion.
• Strong project management and organisational skills.
• Excellent communication and copywriting abilities.
• Experience working with databases, reporting and campaign performance analysis.
• Confidence managing suppliers and stakeholder relationships.
• Strong Excel and Microsoft Office skills.
• Excellent attention to detail and the ability to manage competing priorities.
• The ability to work independently while collaborating effectively with colleagues across an organisation.

You will join a supportive team environment and will be expected to take ownership of campaign delivery during a particularly busy fundraising period.

Why join us?
This role offers the opportunity to:

• Play a key role in delivering impactful fundraising campaigns.
• Work with a broad range of stakeholders and suppliers.
• Gain exposure to sophisticated direct marketing and donor engagement programmes.
• Contribute directly to fundraising success and supporter growth.
• Build experience within a respected higher education fundraising environment.

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates from all backgrounds and experiences who can demonstrate the skills needed to succeed in this role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role purpose

The London Recovery Network Coordinator will provide day-to-day coordination, oversight and development of the Network, ensuring that it operates effectively, inclusively and in line with its strategic objectives.

The postholder will act as a central connecting point between recovery communities, peer-led organisations, treatment providers, commissioners and London-wide partners, supporting collaboration, shared learning and system influence. A key aspect of the role will be supporting the meaningful involvement of people with lived experience and helping to build the foundations for the Network’s long-term sustainability.

Background

The London Recovery Network (LRN) brings together individuals and organisations committed to supporting recovery from problematic drug and alcohol use. The Network aims to improve awareness, visibility and connectivity across the recovery landscape, enabling professionals, peers and communities to better understand and share available recovery support across London.

This is an exciting opportunity to play a central role in coordinating, developing and strengthening the London Recovery Network as it continues to grow and progresses towards a more formal, sustainable and potentially standalone organisation.

The role is hosted by Collective Voice, acting as the umbrella organisation for the London Recovery Network.

While the role is hybrid, there will be a requirement to attend regular meetings and events in London and build local relationships, so the successful candidate will need to live within a one-hour commuting distance from Central London.

We plan to hold interviews in person in Central London on Wednesday 2nd and Thursday 3rd of September.

Key duties and responsibilities

Network coordination and operations

• Provide oversight and coordination of the day-to-day activities of the London Recovery Network.
• Coordinate the delivery of quarterly and annual LRN events, including planning, logistics, promotion and follow-up.
• Support and recruit new partners to the LRN working group and wider network.
• Maintain and update the LRN community asset map, ensuring information is accurate, current and accessible.
• Be responsible for coordinating network communications and online presence through the LRN website and social media channels.

Strategic development and governance

• Support the development and delivery of the LRN action plan, aligned to agreed priorities.
• Provide coordination and administrative support to the LRN Steering Group and any sub-groups, including agenda-setting, papers, action tracking and follow-up.
• Support the development of appropriate governance arrangements, policies and partnership agreements as the Network progresses towards a more formal and potentially standalone structure.

Stakeholder engagement and system influence

• Build and maintain strong relationships with recovery communities, peer-led organisations, service providers, commissioners and London-wide partners.
• Act as a conduit for sharing intelligence, learning and good practice across the London recovery system.
• Represent the LRN at relevant regional or national meetings, events and forums, where appropriate.

Lived experience and inclusion

• Ensure people with lived experience of substance use treatment and recovery are meaningfully involved in LRN activities, events and decision-making.
• Promote inclusive and recovery-oriented approaches that reflect London’s diverse communities, including women, families, ethnically diverse communities and people experiencing multiple disadvantage.

Communications and knowledge sharing

• Coordinate LRN communications activity, including newsletters, briefings and digital content, in line with agreed priorities.
• Support the development of resources that promote recovery visibility, challenge stigma and highlight community-based support.
• Capture and share learning, impact and outcomes from LRN activity.

Funding, finance and sustainability

• Actively support and contribute to fundraising and income generation activity, identifying opportunities to support the Network’s sustainability.
• Manage and track the LRN budget, ensuring expenditure remains within agreed limits.
• Oversee the preparation, submission and follow-up of accurate invoices and financial information for funders.

Monitoring and reporting

• Support proportionate monitoring of LRN activity, outputs and impact.
• Contribute to reports and updates for funders and stakeholders, including progress, risks and emerging issues.

Person specification

Essential

• Demonstrable experience of supporting or coordinating projects, programmes or networks.
• Strong understanding of, and commitment to, recovery from drug and alcohol use, particularly in the London context.
• Experience of working in partnership with community, voluntary or peer-led organisations.
• Good financial management skills, with experience of managing or monitoring budgets responsibly.
• Ability to supervise and support volunteers in the LRN, including working with external volunteer leads from partner organisations.
• Ability to organise, support and chair meetings involving a wide range of stakeholders.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage multiple priorities.
• Self-motivated and able to work autonomously.
• Strong digital communication skills including the use of social media platforms.
• Ability to work with website hosts to update and manage the LRN website
• Strong IT skills, including confident use of the Microsoft Office package.

 Desirable

• Experience of fundraising, bid development or supporting income generation activity.
• Experience of coordinating lived experience or co-production approaches.
• Knowledge of recovery-oriented systems of care and community-based recovery support.
• Experience of supporting governance or organisational development within the voluntary or community sector.
• Understanding of equality, diversity and inclusion principles in programme delivery.

Key relationships

• London Recovery Network Steering Group and working groups
• Recovery communities and lived experience partners
• Treatment providers and voluntary sector organisations
• Community assets across London that offer opportunities for people in recovery to access a range of activities, such as:
  • Physical activity
  • Creative activities
  • Learning opportunities
  • Mutual Aid groups
• Commissioners and London-wide system partners
• Collective Voice

Advice Service Manager

Do you have a passion for helping people and a solid understanding of the current welfare benefits system? Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data)?

We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager.

If this sounds like you, then apply today!

Position: Advice Service Manager

Location: Chesterfield or Ilkeston (hybrid mix of home and office working)

Salary: £36,887.00 per annum, pro rata

Hours: Full-Time (37 hours per week)

Contract: Permanent

Closing Date: 31st August 2026

About the Role

In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics.

Main areas of responsibility include:

• Service Management
• Performance and Quality
• Stakeholder Engagement and Development
• Data, Reporting, and Compliance
• Staff and Team Leadership
• Training and Development
• Teamwork and Relationships

There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required.

We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.

About You

We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment.

The ideal candidates will have:

• Excellent communication skills
• A non-judgemental, empathetic approach to people
• Strong IT and digital skills, with the ability to learn new systems quickly
• Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data
• A commitment to working to performance targets and KPIs
• A solid understanding of the current welfare benefits system

With experience of:

• Managing, recruiting, motivating, and developing staff.
• Supervising or managing an advice service or project.
• Monitoring and managing performance against quality standards and KPIs.
• Using case management systems and producing performance reports.
• Leading teams, prioritise workloads, and make decisions in a high-demand environment

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

• Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
• Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
• Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
• Contractual sick pay: depended on length of service
• Long service rewards: Extra leave and gift cards after five years of service and beyond
• Workplace pension: Auto-enrolment into our pension scheme
• Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Are you passionate about using research and insight to help organisations make better decisions and create greater impact? Join Shelter as our Audience Research and Insight Manager and play a key role in helping us better understand the people we support, engage and influence.

About the role

The role of Audience Research and Insight Manager is a vital role, working with teams across Shelter to develop valuable insights into our key and varied audiences, ensuring user needs are valued along with the needs of the organisation, and our work is underpinned by actionable insight. Our audiences include donors (regular givers, occasional donors, eventers, community fundraisers), retail audiences (online and high street shoppers and donors), campaigners, service users, volunteers and elite audiences (journalists, politicians, policy makers, housing professionals) and corporate partners.

Role specifics

We’re looking for someone who can lead and develop audience research and insight that helps Shelter better understand, engage and support the people we work with. You’ll manage a team of User Researchers, champion user-centred and inclusive research practices, and bring together evidence from research, analytics and audience data to generate clear, actionable insights. Working collaboratively across the organisation, you’ll help teams make informed decisions about audiences, messaging and channels, while promoting an insight-led culture, monitoring external trends and ensuring research continues to shape Shelter’s strategy and impact.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits in the 7-person Strategic Evaluation and Insight team which sits in the Digital and Audience Engagement sub directorate, within the Campaigns, Policy and Communications (CPC) department.

The team is a keystone in shaping and delivering the work of Shelter bringing together Strategic Monitoring, Evaluation and Learning, Audience insight and User Research.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is a 2-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship

In the brand-new role of team leader, you will take on the responsibility ofproviding structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.

You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.

Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.

Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.

You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.

You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.

You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.

Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.

The Team Leader will focus on:

· Increasing organisational capacity, extending our reach and reducing waiting times.

· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.

· Developing the AQS framework to improve and ensure the quality of work.

· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.

· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.

· Supporting our Irish Traveller work to ensure all residents can access our services. 

· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.

Key Responsibilities:

· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager

· Provide regular individual supervision to each team member

· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.

· Lead on attaining the Advice Quality Mark.

· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.

· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.

· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.

· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.

· Manage a restricted caseload

· Maintain accurate and timely case records and ensure follow-up actions are completed.

Organisational Responsibilities

• To ensure you fully embrace ICCM’s values in all your work.
• To promote the work of ICCM.
• To work as an accountable member of the staff team, working within the charity’s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety.
• To attend, chair and participate in team meetings.
• To participate and engage in supervision and appraisal provided by the manager.
• To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager.

It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.

As a busy office, the Systems & Administration Officer plays a central role in the smooth running of MindOut's operations. The postholder will coordinate a range of administrative functions, support the wider team with organisational activities and projects, maintain effective office systems, oversee client and volunteer databases, assist with recruitment processes, and prepare monitoring and performance reports. 

The role serves as a key point of contact for the organisation, responding to enquiries from service users, professionals, volunteers, partners and members of the public. The postholder will provide a professional, welcoming and efficient response across email, telephone and digital communication channels, ensuring enquiries are managed appropriately and directed to the relevant service or team. 

As many people contacting MindOut may be experiencing mental health challenges, emotional distress, discrimination, isolation, crisis or suicidal thoughts, the postholder must be able to respond with empathy, professionalism and sound judgement. The role requires resilience, emotional intelligence and the ability to work within MindOut's safeguarding, risk management and confidentiality procedures while maintaining appropriate professional boundaries.

The postholder plays a key role in creating a positive first impression of MindOut and helping ensure that people seeking support are treated with dignity, respect and compassion from their first interaction with the organisation. 

Role description 

You will have the skills, experience, sensitivity and personal confidence to support all the activities of the charity but will have specific responsibility for: 

Main Tasks 
 

1. All organisational administrative tasks to include word processing, data entry, office procurement and responding to enquiries and requests via phone, email or in person
2. Composing and producing letters, documents, reports and presentations in a range of formats as requested 
3. Collating and maintaining statistical information using databases and spreadsheets
4. Monitor and maintain the quality, accuracy and security of organisational data, ensuring compliance with GDPR and MindOut policies. 
5. Updating MindOut’s website and social media and assisting with producing newsletters 
6. Developing and maintaining office systems, organise and store paperwork, documents and computer-based information.Maintaining and developing filing systems and operational procedures for the secure retention and retrieval of information 
7. Act as a systems champion for the organisation, supporting colleagues with the effective use of databases, Microsoft 365, Lamplight, Volunteero and other organisational systems. 
8. Identify opportunities to improve systems, administrative processes and ways of working that enhance efficiency, compliance and service delivery. 
9. Being responsible for all administration tasks relating to the recruitment, training and induction of staff and volunteers 
10. Undertaking administration tasks relating to finances/accounts such as petty cash reconciliation 
11. Carrying out background research and present findings in subjects which are relevant to the work of MindOut 
12. Organising and attend meetings, events and conferences where appropriate including booking rooms, arranging catering, preparing and circulating papers and taking minutes 
13. Organising mailings and other publicity tasks to promote the work of MindOut 
14. Maintaining strict confidentiality with regard to information given by and information about service users 
15. Coordinate, support and provide day-to-day guidance to administration volunteers, ensuring tasks are appropriately delegated and completed to a high standard. 

Please view attached job description and specification for futher details.

Interviews to be held 12 &13th August.

Are you passionate about supporting fathers to develop a strong bond with their babies?

Do you want to help dads feel heard, build confidence, and access the right support at a crucial time in family life?

Home-Start Hillingdon is looking for a Dad Matters Co-ordinator to join our collaborative, experienced team. This role will work alongside our existing Co-ordinator to grow and strengthen our Dad Matters programme across the borough.

Dad Matters focuses on the first 1001 days, supporting fathers and male carers to build strong bonds with their baby, alongside support for their mental health and access to services. It’s a role that combines direct work with dads and the practical coordination behind the scenes to keep the service running smoothly.

What you’ll be doing:

Building on the strong foundations of our current Dad Matters programme, you will work collaboratively with our existing Co-ordinator, with a focus on:

• Planning and delivering weekly peer support sessions for dads
• Supporting the development and delivering Dad’s antenatal sessions with local NHS services
• Recruiting, coordinating and supporting volunteers to contribute to the programme
• Helping dads develop their understanding of building strong parent-infant relationships
• Raising awareness of fathers’ mental health and suicide prevention, especially in the perinatal period
• Supporting the development of a Dad Matters volunteer programme

You’ll be working closely with an experienced colleague, sharing delivery while also taking a lead on planning, organisation, communication and the co-ordination of groups and activities.

This role would be ideal for somebody with experience of working with families or parents, and of planning and running activities, with a genuine passion for supporting fathers to build strong, positive relationships with their babies, look after their mental health and feel more confident in their role. You will be able to engage fathers from a wide range of backgrounds, while also bringing strong organisational, communication and coordination skills to support the delivery of the programme.

To Apply:

Please send us your CV with a covering letter giving clear evidence, with examples, of how you meet the points listed in the Person Specification

 Applications without a covering letter addressing the Person Specification will not be considered.

Please note: You will need to be a car owner/driver

Closing Date:  Thursday 10th September 2026 at 9:00am

Interview Date: Week commencing 21st September 2026 (date will be confirmed with candidates)

(References and an Enhanced Disclosure and Barring Service Check will be taken up)

It’s important that our team reflects the diversity of the borough. We particularly welcome applications from fathers and male carers, and from Black, Asian and minoritised ethnic communities, disabled people and other underrepresented groups.

Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534

Our Interim Executive Director will lead JustMoney Movement into the next chapter of our exciting story. The primary focus for the role will be to develop and implement a sustainable future strategy, while providing transitional leadership. 

The JustMoney Movement is a small organisation with a big vision. We are passionate about the role Christians and churches can play in bringing about an economy that works for people and planet.We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.  Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future.

Under the leadership of Sarah Edwards, over the past 5 years, we have rebranded from the Ecumenical Council for Corporate Responsibility (ECCR), and grown a substantial profile and programme of education and campaigning work across the UK churches, connecting faith and finance for a fairer, greener world.

We are living in turbulent times where we face interconnected, systemic crises in inequality, nature and the climate, driven by our financial and economic system. We believe our movement building approach, technical expertise, and wide range of collaborations across church, other faith and secular groups, enable us to play a vital role in confronting these crises.

At the same time, small charities face unprecedented challenges at this current moment, and require bold and innovative approaches in order to navigate this context. We are looking for an Interim Executive Director to help us build on this legacy, to secure a sustainable long-term future, while remaining agile and able to seize opportunities as they arise.The role will need to establish a sustainable future strategy and develop our funding strategy, while overseeing the delivery of our current workplan and ensuring sound governance of the charity.

We have a small, dedicated and talented team of staff and contractors delivering the work and a strong, diverse and experienced board, with a new incoming Chair, Simeon Mitchell, who has served as a trustee for a number of years.  We have welcomed four new trustees this year, bringing a wealth of skills, knowledge and enthusiasm.

Interim Executive Director (0.8 FTE, 6 to 12 months)

Salary: £49,493 for 4 days per week (pro rata from FT £61,866).  We have some flexibility to consider 3 days per week.

Location: Hybrid, based at home with option to work 1 day a week in London office. Some travel within the UK.

Contract: 6 to12 months

There is the possibility of a permanent role becoming available at the end of the Interim Executive Director role appointment, subject to funding.

An early, flexible start would be desirable from September/ October 2026.

Given the nature of the role, we are very open to discussions with the right candidate to identify mutually acceptable arrangements for the appointment.

Role description

· Partner with the Board, to develop and deliver JustMoney Movement’s strategy and objectives, rooted in our movement-building theory of change, and our Christian identity, culture and values.  This may include identifying and implementing change, as needed.

· Lead on the creation and delivery of our fundraising strategy to ensure JustMoney Movement’s financial viability for the long-term.  This will build on our current mix of grant funding, alongside our small but long-standing and loyal donor base of individuals and organisational supporters. We need to explore and grow alternative opportunities such as paid services and corporate funding.

· Oversight of operations and finance management, delivered by the Head of Operations.

· Support and empower the JustMoney Movement staff team in the delivery and monitoring of the 26-27 action plan for our education, campaigning and influencing activities. 

· Alongside the Director of Movement Building, represent the organisation externally, seeking opportunities to raise the profile and demonstrate the impact of the organisation, positioning JustMoney Movement as a leading voice on issues of faith and finance.

· Work with the Director of Movement Building to identify and lead on strategic relationships and collaborations with stakeholders, including funders and key partners, in order to achieve our objectives. 

· With the support of the Head of Operations, oversee a strong governance framework to ensure we meet external, legal and regulatory requirements and guidance (including the Charity Governance Code).

Person Specification

Experience:

· Management at board or management level of a charity, and the understanding of the governance requirements this brings

· Developing and implementing a fundraising strategy with a proven track record of raising funds

· Interim or change management, ideally within a small organisation

· People management, ideally within a small organisation, and through change processes

· Strategic planning, monitoring and evaluation for impact

· Working with UK churches (desirable)

· Engaging with questions of economic justice, Christian ethics and/or ethical investment (desirable)

· Campaigning or advocating for social change (desirable)

Knowledge and Skills:

· Degree or equivalent experience in a relevant area (e.g. business, theology, economics)

· Self-motivated with problem solving ability and critical thinking skills

· Outstanding interpersonal, written and verbal communication skills

· A strong “can-do” attitude, combining hands-on skills with a strategic mindset

· Exceptional organisational skills, including attention to detail and the ability to multi-task

· Knowledge of Christian ethical approaches to economic justice/ theology of economics (desirable)

· Understanding of the UK churches context and some of the stakeholders with whom JustMoney Movement works

· Understanding of the financial, governance and legal requirements for charities, and their implementation

· IT skills including use of Office 365 to manage a remote team and its work

· Finance skills to oversee and engage with budgeting and accounts.

Personal Characteristics:

· Commitment to the Christian ethos and values of JustMoney Movement.

· High levels of personal and professional integrity, reflected in respect for others and work ethic

· Passion for social, environmental and economic justice and a desire to see church members engage in it as an expression of faith.

If you would like an informal conversation about the role with the current Executive Director, Sarah Edwards, or incoming Chair Simeon Mitchell, please contact us to arrange.

Please apply with your CV, two references (at least one recent) and a cover letter addressing the person specification by 9am on Monday 10th August

About the Role
We are looking for a proactive and organised Grants Officer to support the delivery of our grant-making programme and help empower young people facing deep-rooted inequality to create lasting change. Working across the full grants cycle, you will coordinate key administrative processes, maintain accurate records, analyse and report on grants data, and support the planning and delivery of events.

The successful candidate will be dependable, detail-oriented, and committed to ensuring efficient systems and high-quality support for applicants, grant recipients, and colleagues.

As a Grants Officer, you will:

• Coordinate the administration of grants and events across the grants programme.
• Maintain and improve grant management systems and processes.
• Provide timely support and guidance to applicants and respond to enquiries.
• Ensure accurate grant records and documentation for compliance, audit, and impact reporting.
• Collect, monitor, analyse, and report on grant-making data.
• Support consistent use of Salesforce across the team.
• Assist with event logistics, travel bookings, invoice processing, and general team administration.

This is an excellent opportunity for someone with strong organisational and administrative skills who enjoys working with data, improving processes, and contributing to meaningful social impact.

Location: Manchester
Hours: Full-time
Contract: Temporary, 3-months
Pay: £14.34 per hour, with travel and work expenses covered (+ holiday pay)
DBS: Enhanced DBS required

We are delighted to be supporting The Children's Society in their search for a Parenting Worker to join their Missing Team in Manchester. This is an exciting opportunity to support parents and carers of children and young people who are at risk of, or have experienced, missing from home episodes, helping families navigate complex challenges and improve outcomes for vulnerable young people.

This is a rewarding role for someone with experience working with families and a strong understanding of safeguarding, exploitation, and the challenges faced by young people at risk. You'll work closely with parents and carers to build confidence, improve family relationships, and provide practical support, education and advocacy.

Please note this role will be subject to an enhanced DBS check due to unsupervised contact with vulnerable children and young adults. You will also require a current, clean driving licence and access to your own vehicle.

Key Responsibilities for this role include:

• Building positive relationships with parents and carers, providing tailored support to increase their confidence in supporting their child.
• Delivering educational sessions and resources around missing from home incidents, exploitation, online safety and risk awareness.
• Supporting parents and carers to better understand their child's experiences and reduce feelings of blame, guilt and shame.
• Advocating on behalf of families and helping them engage effectively with professional networks and statutory services.
• Working collaboratively with police, children's services, education providers and other partner agencies to improve outcomes for young people.
• Facilitating group sessions and awareness workshops for parents and carers.
• Maintaining accurate case records, monitoring outcomes and contributing to service evaluation and reporting.

To be considered for this position, you should possess:

• Experience working directly with families, parents or carers in a support, youth work, family support or related setting.
• A strong understanding of safeguarding, child exploitation, trafficking, missing from home episodes and the risks faced by vulnerable young people.
• Excellent communication and relationship-building skills, with the ability to engage sensitively with families and professionals.
• Experience supporting families through complex and sensitive situations, providing advice, advocacy and practical guidance.
• The ability to manage your own workload, prioritise effectively and work both independently and as part of a team.
• Strong IT skills, including Microsoft Office and experience using online case management or recording systems.
• Experience working in partnership with statutory and voluntary sector organisations.

Desirable:

• A qualification relevant to working with young people, families or communities.
• Experience supporting young people affected by missing episodes, exploitation or related safeguarding concerns.
• Experience of monitoring outcomes, evaluating services and producing written reports.

If you're looking for a meaningful role where you can make a genuine difference to the lives of children, young people and their families, we'd love to hear from you.

CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are seeking an experienced Academic Quality and Conduct Officer to join our Registry team and oversee the processes for the organisation in relation to academic quality and standards and student conduct, complaints and appeals.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience.

About the role

We are seeking an experienced Academic Quality and Conduct Officer to join our Registry team and oversee the processes for the organisation in relation to academic quality and standards and student conduct, complaints and appeals. The postholder will help ensure that academic regulations, quality assurance processes, committee operations and student casework procedures are implemented consistently, fairly and effectively, in line with institutional policy, sector expectations and regulatory requirements.

This role will focus both on the monitoring of academic quality and standards to ensure they meet sector standards (e.g. the UK Quality Code and OfS sector recognised standards) and ensuring that academic casework and regulations are appropriately administered and handled in line with best practice through investigating, tracking and managing case work for academic appeals, complaints, fitness to practise and other academic policies and procedures. Ensuring that best practice guidance from the Office of the Independent Adjudicator (OIA) is adhered to when managing casework. The role will support with ensuring that appropriate academic quality and standards are upheld and processes such as annual reviews and programme approvals are implemented in line with the institution’s quality assurance manual.

If you are passionate about policy, regulations and casework and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you.

Essential Criteria:

• A commitment to the aims of the National Institute of Teaching, with a focus on improving schools and communities to raise standards for children.

• Thorough knowledge of higher education in the UK and significant experience of working in an area of the post-holder’s responsibility – ideally in academic quality, registry, academic governance, conduct, complaints or student casework.

• Thorough knowledge of internal and external regulation, compliance, and best practice relating to academic quality and conduct.

• Understanding of academic quality assurance, academic regulations, committee servicing and student casework principles.

• Experience of managing administrative processes and operational deadlines in a higher education environment.

• Strong understanding of internal and external regulation requirements and best practice relating to higher education administration such as the OfS, QAA and OIA.

• Strong relationship management skills, including communication, engagement, facilitation and mediation.

• Experience of working in a higher education or similar environment which involves the application of policy and procedure frameworks.

• Experience in managing difficult situations in a similar environment to a higher education institution.

• Experience in managing casework or investigations.

• Knowledge of data protection regulations and best practices in handling sensitive information.

• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

• Experience using student records systems, case management systems, SharePoint, committee systems or reporting tools.

• Educated to degree level and/or significant relevant experience.

• Excellent organisational skills and attention to detail.

• Excellent interpersonal and written communication skills.

Desirable Criteria:

• Experience of working in or with the Initial Teacher Education (ITE) sector.

Key benefits:

• Highly competitive pay and pay progression opportunities.

• Flexible start and end working times.

• Flexible working opportunities, including hybrid working.

• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.

• Entry to the Local Government Pension Scheme.

• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

• Excellent opportunities to develop your skills and experience and to progress your career.

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.

How to apply

For more information and to apply online, please visit our vacancies page.

Closing date: 4.00pm on 17 August 2026.

Interview date: 4 September 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.