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Page 5 of 49
London, Greater London (Hybrid)
£28,000 per year
Full-time
Permanent
Job description

Specific responsibilities

Supporter care, stewardship and engagement

  • Recruit, manage and support guests attending Back Up’s high-profile special events, delivering a seamless and memorable experience from invitation to follow-up.
  • Work closely with the Partnerships Team to engage, steward and strengthen relationships with corporate partners and sponsors connected to special events.
  • Recruit, develop and manage a dedicated team of volunteers, supporting them in line with Back Up’s volunteering policy and ensuring they feel confident, motivated and appreciated.
  • Partner with the Finance team to ensure robust, efficient processes are in place to handle income, process donations and thank supporters promptly and accurately.
  • Support Event Committee members by coordinating meetings, preparing agendas and minutes, and enabling committees to play a meaningful role in the success of events.
  • Build strong relationships with the Services Team to recruit people with spinal cord injury, along with their family and friends, to engage with and benefit from our special events programme.

Operational Events Co-ordination and Support

  • Deliver the operational coordination of Special and Cultivation events, including managing enquiries, fundraising communications and timely supporter thank-yous.
  • Prepare and maintain detailed risk assessments with the Special Events Manager to ensure safe and professional event delivery.
  • Manage and build strong relationships with key suppliers and service providers.
  • Work with the Communications Team to deliver creative marketing and communications plans that grow audiences and raise awareness of events.
  • Support the Special Events Manager to develop and deliver the annual special events fundraising plan, contributing to budgets and KPIs to increase income and reach.
  • Proactively identify and develop new and existing Special and Cultivation event opportunities.
  • Maintain accurate and up-to-date records of all supporter, guest and volunteer interactions on the database.
  • Keep up to date with fundraising best practice and sector standards.
  • Provide regular reporting to the Special Events Manager, including progress against KPIs and budgets.
  • Undertake other duties as required to support the Special Events programme.

Key stakeholders: Fundraisers, Corporate supporters, Special event suppliers, Back Up staff, committees, volunteers and trustees

Application resources
Posted by
Back-Up View profile Organisation type Registered Charity

At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

Back-Up logo Play
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Posted on: 21 January 2026
Closing date: 13 February 2026 at 23:00
Tags: Fundraising, Engagement / Outreach, Programme Management, Events / Activities