Monitoring jobs
Hybrid – ideally London based 2 days a week
Whizz Kidz is seeking someone with significant experience in designing research projects to join us as an Insight and Engagement Officer and support our impact and evaluation work across the organisation.
Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
This role is central to the Policy & Engagement Team. The postholder will support our impact and evaluation work across the organisation in line with our Theory of Change, producing quarterly reports, annual reports and briefings for the Board, Parliamentarians and grant funders. The role works alongside Youth Board to identify project ideas and support any research work affiliated with their projects. The postholder has responsibility for Whizz Kidz Community Change projects and Research panel.
The person
You will have a passion for working with young people and driving change and perceptions. You will have significant experience in designing research projects to ensure Whizz Kidz is meeting the aims and objectives of its Theory of Change and that it is listening to the voice of young wheelchair users. You can read and interpret qualitative and quantitative data and use this data to form strong arguments.
Key accountabilities
- Lead the Whizz Kidz Community Change projects ensuring fair distribution of funds and impact analysis. You will be the link to all of our projects.
- Lead the Whizz Kidz research panel ensuring opportunities to contribute to the panel are circulated and that this is used to feed into national strategy.
- Provide research and analysis as needed to support the Youth Board and Whizz Kidz wider policy work.
- Support monthly management reporting; quarterly Theory of Change reporting and Annual impact reporting with the Impact & Evaluation Manager
- Draft content for Whizz Kidz documentation (e.g campaign briefings)
- Contribute to / lead on external policy consultation responses
- Analyse internal and external data to provide robust arguments for societal change work
- Analysis and reporting of Whizz Kidz beneficiaries against IMD and income data and demographics
- Attend Youth Board and other events as needed
The post holder will also
- Work flexibly, including some evenings and weekends, and to travel and stay overnight where necessary.
- Work within all policies, procedures and budgets set by Whizz Kidz.
- Act at all times in the best interest of Whizz Kidz.
- Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
- Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
- Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
- Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
Please note: This post is subject to an enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
- Ability to get on with and work well with children, young people and families
- Ability to work with stakeholders and partners on projects
- Exceptional interpersonal skills
- Excellent knowledge of research methods, data collection and statistical analysis related to impact & evaluation
- Be able to analyse data for a range of audiences
- Experience of report writing and research for external audiences
Experience
- Experience of research and evaluation (ideally within the charity sector)
- Demonstratable experience of conducting monitoring and evaluation research independently
- Experience of working with qualitative and quantitative data
- Strong project management experience
Personal qualities
- Alignment with our values – young people focused, ambitious, inclusive and collaborative
- Passionate about supporting young wheelchair users and creating societal change
- The ability to enthuse and engage others in the potential benefits of an engaging project
- Creative problem solver
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
Apply Now
For full information and to apply please visit our website via the Apply Button.
Interviews will take place on 17th and 18th August 2026.
Please note: only candidates successful in obtaining an interview will be contacted.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
Barnabas Aid is recruiting an exceptional leader to serve as Regional Director for Asia. This is a senior leadership role within the International Programmes Team, sitting on both the Programmes Leadership Team and the Strategic Leadership Team, and offering an outstanding opportunity to shape how BAI serves persecuted and suffering Christians across one of the world’s most complex and spiritually significant regions.
The Asia region spans South Asia, Central Asia, and Southeast Asia — some of the most sensitive and complex contexts in which Barnabas Aid works. Many of the communities we serve face active persecution, operate in restricted environments, and depend on the careful, sensitive stewardship of their relationships with BAI and our partners.
This is an extraordinary opportunity for a strategically minded, relationally gifted Christian leader to shape how BAI serves the persecuted Church across one of the world's most complex and spiritually significant regions.
The Role
The Regional Programme Director — Asia will provide strategic leadership for the development and delivery of Barnabas Aid's grant making and project management across the Asia Region. You will lead and develop a team of Programme Managers, build and sustain a strong partner network, and oversee a portfolio of high-quality, biblically grounded projects that deliver measurable impact for persecuted and suffering Christians.
As a member of both the Programmes Leadership Team and the Strategic Leadership Team, you will contribute to BAI's global Programmes strategy and to organisational strategy, culture, and effective cross-departmental working.
Key Responsibilities
Regional strategy and portfolio leadership
- In collaboration with the International Chief Programmes Officer, lead the development, review, and implementation of the global Programmes strategy within the assigned Region, translating strategic priorities into a clear regional plan and pipeline.
- Maintain a balanced regional portfolio aligned with organisational priorities, donor intent, and restricted fund requirements.
- Identify emerging needs, risks, and opportunities in the Region and recommend strategic responses, including new initiatives and partnerships.
- Ensure that the Region is balancing its portfolio of Programmes according to the Country Classification framework.
Grant making and programme cycle management
- Oversee the end-to-end grant making process for Programmes in the region, ensuring proposals are assessed, costed, and approved in line with delegated authority, Gate processes, and Programmes Subcommittee requirements.
- Take lead responsibility for one sub-region and/or a portfolio of countries, leading on partner engagement and the whole project management cycle.
- Ensure robust needs assessments, project design, logical frameworks (where applicable), budgets, partner due diligence, risk assessments, and monitoring plans are in place before grants are committed.
- Oversee project implementation across the regional portfolio, including milestone tracking, reporting, learning, and close-out, ensuring records are maintained accurately and on time.
- Proactively identify project delivery issues and work with team members and partners to resolve them promptly.
- Maintain proficiency in the use of all systems and processes used to manage the workflow of the team.
- Work closely with the Programme Quality Team to ensure best practice standards, continuous improvement, and consistent application of policies, processes, and templates.
Leadership and people management
- Support the staff in the regional team by providing clear leadership, coaching, and line management, including goal setting, supervision, performance management, and development.
- Ensure capacity planning across the Region so that project management workloads are realistic and risks are appropriately managed.
- Lead recruitment, onboarding, and succession planning for the regional team, contributing to wider Programmes Team workforce planning as required.
- Deputise for the international Chief Programmes Officer when requested to do so during their absence
- Ensure Regional team members plan overseas trips appropriately and adequately, always factoring in security and safeguarding risks.
Partner engagement and external representation
- Ensure the regional team builds and sustains a strong partner network, with relationships that are effective, mutually accountable, and aligned with Barnabas Aid's mission and values.
- Develop and implement a plan for regular partner engagement and capacity building (including visits where appropriate and safe) to strengthen project delivery, monitoring, and safeguarding.
- Represent Barnabas Aid professionally with partners and other stakeholders, managing sensitive information and security considerations appropriately.
- Engage proactively with peer organisations and networks to bring insight on sector best practice into BAI's work.
Cross-organisational collaboration and governance
- Work closely with Outreach and Support departments to provide timely, high-quality project information and updates that enable supporter communications, fundraising, and reporting.
- Contribute to organisational planning and decision-making through active membership of the Programmes Leadership Team and the Strategic Leadership Team (as applicable).
- Prepare quality papers, dashboards, and narrative updates for internal decision-making meetings and governance forums as required.
Compliance, risk, and safeguarding
- Ensure compliance with Barnabas Aid policies and external requirements relevant to grant making and project delivery, including data protection and information security.
- Maintain effective regional risk management, including project, partner, fraud, security, and reputational risks, escalating issues promptly and recommending mitigations.
- Champion safeguarding and ensure safeguarding considerations are integrated into partner due diligence, project design, implementation, and reporting.
Other duties
- Carry out any other reasonable duties as the organisation requires.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.
Do you understand the realities of caring for someone with mental health challenges? Are you passionate about creating spaces where carers feel heard, supported and empowered to prioritise their own wellbeing?
South East London Mind is looking for a Carers Programme Lead and Facilitator to lead an exciting new programme supporting unpaid carers in Southwark. This role will create opportunities for carers to connect with others who understand their experiences, gain practical tools and information, and build resilience while navigating the challenges of supporting a loved one with mental health needs.
This role is an opportunity to make a meaningful difference by ensuring carers have access to the support, knowledge and community they need to thrive. As the Carers Programme Lead, you will mobilise, coordinate and facilitate a programme that combines structured learning, peer support and reflective spaces, helping carers feel better equipped, more connected and less alone. This will include developing and refining a structured learning programme and continuously building on carers’ feedback.
What you'll be doing:
- Leading and facilitating a weekly programme for unpaid carers, combining a structured six-week course with ongoing peer support and reflection sessions.
- Creating welcoming, supportive spaces where carers can share experiences, build resilience and prioritise their own wellbeing.
- Developing practical workshops, resources and learning opportunities that help carers navigate the challenges of caring.
- Building relationships with Community Mental Health Teams, carers organisations and community partners to support referrals and engagement.
- Managing programme administration, monitoring and reporting, while supervising sessional staff with lived experience.
- Promoting the programme through outreach, partnership working and community engagement activities.
We would particularly welcome applications from people with lived experience as a mental health carer, or those who have supported family members, friends or loved ones experiencing mental health challenges.The ideal candidate will have experience facilitating groups, alongside experience developing structured programmes and the ability to build relationships with partner organisations and other stakeholders.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 9th August (11:59pm)
Likely interview date: Week commencing 17th August
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an enthusiastic and committed Media & Communications Officer to help raise the profile of our life-changing work. This is a varied role, building awareness in the UK of the challenges faced by people with disabilities and other vulnerable groups caught up in conflicts and disasters worldwide.
Securing quality media coverage and strengthening our brand recognition are central to our fundraising and communications strategy. Our communications focus on our core activities – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion.
If you are motivated to find new stories and create engaging content, bring a proactive, hands-on approach and enjoy juggling multiple priorities in a small team, we'd love you to join us. You'll work in an international environment, learn new skills, and play a real part in supporting people affected by crisis around the world.
Background Information and Purpose of Post
Humanity & Inclusion is aiming for a step-change in our private fundraising and visibility in the UK. Securing quality media coverage and strengthening brand recognition are central to this. Our communications focus on HI’s core brand pillars – disability inclusion, emergency response, physical rehabilitation and humanitarian mine action – underpinned by our values of humanity and inclusion. Alongside working with journalists, we are building our media presence through partnerships and developing our in-house content production.
The main purpose of the post is to:
· Focus on the delivery of HI UK's media and communications strategy, supporting fundraising and brand awareness objectives.
· Secure high-quality coverage in target media through proactive story development, pitching and spokesperson support.
· Produce engaging digital and print content for UK audiences.
· Work collaboratively to support communications campaigns, partnerships and fundraising appeals.
· Monitor, analyse and report on media and communications impact.
Main Duties and Responsibilities
Media relations
· Work alongside the Media and Communications Manager to develop and deliver a targeted media and communications strategy that supports fundraising and brand awareness goals.
· Build and maintain relationships with UK and international journalists and producers.
· Proactively identify and pitch story and interview opportunities to secure coverage.
· Draft and distribute press releases, statements and reactive lines, including during breaking news and emergencies.
· Prepare and brief spokespeople for media opportunities and coordinate interviews.
· Facilitate media visits to overseas programmes in coordination with HI Federation and country offices and accompany journalists on visits where required.
· Contribute to applications and pitches for media fundraising appeals and partnerships.
· Work closely with communications colleagues across the HI Federation to amplify key messages and publications and adapt international content for UK media and audiences.
Content production
· Ensure that HI UK's website is well maintained and that static webpages are up to date.
· Regularly create and publish engaging news and stories on the website and social media channels.
· Develop in-house digital content (including blogs, photo stories, infographics and video) for UK audiences
· Lead on the design, layout and copy of HI UK's printed materials, using Adobe InDesign to produce professional, branded assets such as the annual report, banners and leaflets.
· Ensure that all communications reflect HI’s values and standards on consent, safeguarding, and ethical, inclusive storytelling.
Communications
· Actively contribute to HI UK's communications planning and editorial calendar.
· Work collaboratively across HI UK to increase consistency and quality of communications on HI's brand, activities and key campaigns.
· Coordinate with the private fundraising team to maximise HI UK’s brand impact and ensure that communications content strengthens supporter engagement.
· Develop media and communications activities to complement fundraising campaigns, particularly emergency appeals.
· Ensure consistent recognition of HI UK’s key funders and partners across communication channels and branded materials.
· Contribute to the roll-out of HI's global communications campaigns in the UK
· Support HI UK’s participation in public-facing campaigns with external coalitions and partners.
Other responsibilities
· Monitor and report on media coverage, comms campaigns and social media performance.
· Maintain a positive and collaborative working relationship with all colleagues and partners.
· Manage relationships with relevant suppliers and consultants.
· Represent the organisation at relevant external events and meetings.
· Keep up to date with, and adhere to, relevant legislation, regulatory procedures, innovation and best practice in the sector.
· Any other activities commensurate with the level of the post, as may be required.
Person Specification
We genuinely value diversity and are looking to build a team of people with a wide of range of personal and professional experience. If you don’t meet all of the criteria listed below but feel you would be a good candidate for this role, please apply. If you would like an informal conversation about this, please do send us an email or call us – we would love to hear from you.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you declare a disability and you meet the minimum requirements for the role, we will offer you an interview to demonstrate your skills. In the event that we receive a high level of applications for a role, we will invite those applicants who best meet the person specification.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



Charity and Staff Management
- Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
- Liaison with HR support service, supported by the Chair and Treasurer
- Lead on digital development and liaison with external IT support service
- Lead on monitoring, evaluation and learning
- Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity’s Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
- Maintain the charity’s Risk Register
Strategic Development
- Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
- Develop and manage annual operational plans and reports, supported by the Trustees
- Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity’s development
- Manage accreditation with Assistance Dogs International and standards
Promotion and Communications
- Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
- Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
- Maintain and develop key relationships, supported by relevant staff and trustees
- Manage communications with members (clients and trainers)
Finance and Fundraising
- Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
- Operational implementation of the Fundraising Strategy, working with relevant staff and trustees
Governance and Compliance
- Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
- ·Support the development of new processes, procedures and policies, with regular monitoring and reviews
- Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Please note that the salary shown is for full time hours and would be paid pro rata for part time (22.5 hours per week). The actual pro rata salary is £19494.00) This role requires a DBS check and three forms of ID provided (one photo ID).
Please see the attached Job Profile for a full list of responsibilities
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria on the government's website.
Job Description
Context:
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centered on empowering individuals providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose:
The Enhanced Support & Grants Team Manager is instrumental in ensuring our clients who present with the most complex and vulnerable of situations receive specialised, tailored support to achieve financial stability and become debt-free. Including monitoring CAP’s Grants team who secure financial support for those accessing insolvency options.
Your key focus is to lead and empower a team of specialist Debt Advisors who operate at the intersection of complex financial distress and significant personal vulnerability. This involves not just triaging and assessing, but creating holistic, life-changing solutions while continuously monitoring and proactively intervening in clients' safeguarding and wellbeing needs. As the Team Manager, you will work in partnership with the Safeguarding Lead, exercising direct oversight over high-risk cases and proactively identifying and managing evolving areas of risk, in strict adherence to the FCA’s stringent guidance on vulnerable customers.
Personality:
We are strong collaborators and communicators, dedicated to building strong connections within our team, the Hubs and with local CAP workers, ensuring resources are allocated effectively and holistic client support is prioritised.
We are confident decision makers and are comfortable working in high risk environments where situations can evolve quickly.
We are advocates for our team members, inspiring, empowering, and challenging them to reach their full potential, ultimately making a tangible and positive impact on the lives of those we serve; clients and churches alike. We think big-picture as well as about the details using data to make good decisions.
We are decisive leaders who thrive in high-pressure, rapidly evolving environments, where the consequences of decisions directly impact vulnerable individuals.
Passion:
We are passionate about developing and empowering high-performing teams to deliver outstanding support to Service Delivery and our clients. We believe in creating an environment where advisors and case officers are equipped, challenged, and inspired to provide exceptional support to partner churches and clients. We are passionate about collaborating with regional partners to drive impactful change and ensure service level agreements are consistently met.
-
Reporting to: Head of Church & Client Support
-
Direct Reports: Enhanced Support Leads
Responsibilities
-
Effective personnel management of staff, to facilitate the delivery of a high-performing debt help service in collaboration with the church through:
-
Ensuring adequate staffing by managing holidays, sickness and other absence within your team and across the Hubs
-
Regular catch-ups which include feedback on quality and output indicators, client outcomes and customer service. Bringing encouragement, challenge and coaching on how to improve these and seeking to empower team members.
-
Delivering effective team communication, both written and verbal, to engage staff members in business as usual and aid smooth change management. Demonstrating active ownership of organisational awareness and wider strategy.
-
-
Workload management to facilitate an effective debt service by:
-
Collaborating with the Enhanced Support Leads, Enhanced Support In-Team Specialists, the Regional Team Managers and the Senior Hub Delivery Managers to ensure the workload is prioritised to meet agreed Service Level Agreements.
-
Participation in the wider Church and Client Support management team. This includes working with other Team Managers in your department, taking ownership of decisions pertinent to your area and covering responsibilities as needed when other managers are absent. Also included is attendance and participation on a directorate wide level and the willingness and ability to lead in that broader context where required.
-
-
Overseeing Specialised Client Support
-
Provide strategic oversight and guidance to the wider team of in-team specialists. This includes ensuring appropriate escalation pathways and adherence to best practices in safeguarding and the FCA’s consumer duty regulations.
-
Responsibility as a Senior Safeguarding Officer and point of escalation for high risk situations across Service Delivery.
-
Being willing at times to speak to clients who are in high risk situations of vulnerability around mental health or domestic abuse.
-
Confidence in and experience of speaking about topics of vulnerability and safeguarding.
-
Ownership and strategic development of the Person at Risk of Violence procedures at CAP - oversight of current waiting times and development of procedures, such as a self-help pack.
-
-
Overseeing the grants specialists workload
-
Oversight of the Grants team workload - engagement with specialist case officers, in particular channelling vulnerable client concerns.
-
Building and maintaining strong relationships with new and existing grant funders.
-
Budget oversight for grants obtained, with responsibility for coordinating quarterly reports for funders as required.
-
-
Management of Key Stakeholder Connection
-
Working alongside key stakeholders in the Agility and Mission & Movement directorates, to ensure the voice of those facing complex and vulnerable situations is integrated within all areas of the organisation.
-
Collaboration with Local CAP Workers; amplifying the consistent voice of Enhanced Support through training and information sharing.
-
-
External reporting
-
Oversight of the net promoter scores and outcomes for vulnerable clients; contributing to the content of the annual Consumer Duty report and the Foreseeable Harm risk register, representing Enhanced Support in this area.
-
-
Mitigate risk by:
-
Proactively identifying and managing risks associated with supporting vulnerable clients, including financial, reputational, and safeguarding risks. Maintain robust processes and procedures to ensure compliance with all relevant regulations and internal policies.
-
-
Foster a healthy team culture within their immediate team and across the department through
-
Regular and effective stand-ups and team meetings, which include connections with Local CAP workers.
-
Encouraging engagement with wider CAP life and relevant regional events.
-
Monitoring, sharing and taking action based on the available data sources
-
Bringing encouragement and challenge based on CAP’s cultural values, capturing and celebrating moments of faith.
-
-
Champion the value of personal development by
-
Onboarding new staff and supporting them through their probation and sign-off process through regular reviews and goal-setting
-
Facilitate team member engagement with CPD training and invest in long-term development through annual appraisals and development reviews
-
Invest in their own personal development and attend relevant training within Service Delivery and across CAP
-
-
Staff wellbeing
-
Oversight of approvals for Service Delivery clinical supervision referrals.
-
Coordination of peer reflective practices groups with external providers.
-
-
Strategic Direction
-
Proactivity in seeking out and encouraging continuous improvement, showing the ability to lead through change, leading to service improvements. To be available for general queries, strategic oversight and advice on operational impact during preparation and implementation of new processes and policy updates.
-
Work to empower Debt Advisors to feel confident in managing enhanced support cases to meet the demands of our target clients needs
-
-
Any other tasks relating to these or other operational functions of the charity that are seen as necessary by your line manager
Skills required
-
Confident decision maker
-
Excellent communication at all levels
-
Ability to produce excellent results through the use of team dashboards
-
Ability to lead a team in actively promoting the cultural values of CAP
-
Ability to develop strengths and skills in others
-
Ability to challenge poor performance
-
Ability to prioritise time, tasks and attention effectively in a pressured environment
-
Able to hold a good balance between detail and the ‘big picture’
-
Good strategic insight and understanding of organisational aims
-
Ability to collaborate across teams and departments
-
High emotional intelligence and ability to understand the human factors involved in the role
-
Capable of maintaining own emotional wellbeing
-
Skilled in techniques that assist in team strategy e.g. problem definition, ideation, LEAN methodologies
Experience:
Essential
-
Experience of delivering results in a service based environment
-
Experience of having to work using your own initiative
-
Experience of supporting vulnerable people
-
Experience in a safeguarding coordination role
-
Experience of leading and managing a team of staff
Desirable
-
Experience of working within Service Delivery, and CAP debt help procedures
-
Experience of leading a safeguarding or vulnerable client project.
-
Experience of leading teams to meet key objectives or targets
-
Mental health first aid training or similar experience
Culture
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
-
Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
-
Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
-
Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
-
Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Christian Commitment
-
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith
-
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
-
A responsibility to ensure a safe environment in which CAP services can be delivered.
-
Identifying children and adults where there may be safeguarding concerns.
-
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities
-
Being willing to pray with each other and fully engaged with our Christ-centred culture.
-
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
-
Attending annual CAP staff conferences and team revive days.
-
Completing all compulsory CAP training within given timescales.
-
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Educational requirements
- A levels or equivalent
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.
The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.
The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Job title: Farm Skills and Wellbeing Lead. Based at Oasis City Farm – Southampton, Green Lane, Southampton SO16 9FQ
Hours: 32 hours per week Sunday, Monday, Tuesday and Thursday
Contract: Permanent
Salary: £22,470 per annum, 0.8FTE (£28,088 for 1FTE)
Oasis City Farm - Southampton is a community focused registered charity. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We have an exciting opportunity to become a member of our farm leadership team as a Skills and Wellbeing Lead. You will lead the Skills and Wellbeing Programme at Oasis City Farm – Southampton, delivering high-quality sessions, therapeutic activities and workshops for adults and young people. With the aim of building knowledge, practical skills, confidence and wellbeing through animal care, gardening and nature-based learning. This will include leading our Adult day service; developing opportunities for farm users to gain qualifications; facilitating wellbeing workshops and provision that build mental health wellbeing; working with the community lead to develop our volunteer and work placement programme; work alongside our garden assistant to lead on our garden project development, ensuring it is sustainable. This role includes line managing a team to enable the above strands of work to be sustainable and impactful for the wider community.
The role will contribute to the day-to-day operation of the farm, supporting animal care and site maintenance through these programmes and community activities in line with the Oasis ethos.
The successful applicant will need to demonstrate:
· Relevant qualifications or experience in animal management or outdoor learning.
· Relevant qualifications or experience in youth work, community-based projects or working with adults.
· The flexibility to work the days as advertised including school holidays. There may be occasional evenings but time of lieu would be given.
· Excellent verbal communication skills.
· IT literate
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session in September. We reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
If you are interested, please send your CV and Supporting Statement . In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
The client requests no contact from agencies or media sales.
About the role
We are looking for a Press Office Assistant to help us make, break and react to some of the biggest science stories in the national news. This is an office-based role in a fast-moving, open-plan team based in the Wellcome Collection building.
The Press Office Assistant will take responsibility for the logistics of this busy press office. They will help the press officers to efficiently run multiple press briefings a week, monitor the media for controversial stories about science, and help to evaluate the impact of the SMC’s work. This is not a Press Officer role, but everything you do will be aimed at supporting the SMC team at the SMC to ensure the news media get access to accurate, evidenced-based science when science is in the headlines.
What we are looking for
The right candidate for this job will be someone who wants a career in science communication and is prepared to start by offering their exceptional organisational skills to support those on the front line, including the Chief Executive. We’re looking for a hard-working, outgoing individual who will thrive in a fast-paced environment where the ability to demonstrate initiative and keep a clear head will be essential. On top of that, you should be genuinely excited by the SMC’s work, across both science and the media and where they intersect, and curious about the stories we engage with. We want an enthusiastic individual with good judgement who is excited to learn the ropes and develop their skills in a small but high-impact office.
What we can offer you
- 25 days annual leave + bank holidays + Christmas closure, increasing after 5 years’ service
- Annual performance and pay reviews
- Generous pension, healthcare, and family-friendly provisions
- Free gym and discounted lunch options
Selection process
- Application (CV and cover letter)
- Interview consisting of a 40min task and 40min panel interview. Interviews will take place in person at our London office. Date TBC but likely w/c 10th August.
- References
Start date: Expected early-mid September (exact date to be agreed)
How to apply: Send your CV and a covering letter (no more than 1 side of A4) via this platform detailing why you want this particular role, and how you fit the essential and desirable requirements as outlined in the role profile. You can also apply by emailing the jobs@ address listed on our website
For an informal discussion about the role please contact the current post holder, Benjamin Simmonds. Contact details can be found on the job posting on our website.
Applicants must have a pre-existing right to work full time in the UK as we are unfortunately unable to sponsor visas.
We know that some demographics are less likely to apply for roles if they don’t feel they meet every requirement. We encourage all applicants who have a strong interest in our work and believe they have the right skills to succeed to apply for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As Finance & Tenancy Officer, you will be responsible for maintaining accurate financial records, supporting financial planning and reporting, and ensuring effective administration of tenancy-related income.
You will work closely with the COO, external accountants, residents, local authorities and colleagues across the organisation to ensure financial processes are accurate, efficient and compliant.
Make a Difference with Us
We are looking for an organised, proactive and detail-focused Finance & Tenancy Officer to join our team.
This is a varied and rewarding role that combines finance, administration and tenancy support. Working closely with the COO, you will play a key role in ensuring the smooth running of the charity's financial systems, producing accurate management information, supporting budgeting and payroll processes, and managing Housing Benefit and resident payment administration.
We are looking for more than experience and competence. We are seeking a dynamic and enthusiastic individual who brings energy, initiative and a positive attitude to their work. The successful candidate will enjoy finding solutions, building strong relationships and contributing to the wider success of the organisation.
This role would suit someone who is adaptable, willing to get involved beyond their core responsibilities when needed, and keen to be part of a close-knit team that is passionate about changing lives.
If you enjoy working with numbers, building positive relationships and want to use your skills to support an organisation that makes a genuine difference to people's lives, we'd love to hear from you.
Our mission is to support men on their Journey to Freedom, empowering them to build meaningful lives and equipping churches to welcome them home.
The client requests no contact from agencies or media sales.
Fearless Youth Coordinator - Cardiff
As a Fearless Youth Coordinator, you will help young people to understand different crime topics and break down the barriers to reporting crime. This will be done through the delivery of workshops in schools and other youth settings. The Fearless Youth Coordinator will also build partnerships locally with other organisations, to provide a coordinated response to youth crime and exploitation across Cardiff.
Reports to: Regional Manager
Location: Cardiff with travel
Contract: Fixed term until 31st March 2027
Salary: £28,186 per annum
Hours: 37.5.hours – full time, fixed term contract
DBS required: Yes
Closing date: Wednesday 24th June 2026
The client requests no contact from agencies or media sales.
Job Title: Youth Work Co-ordinator
Location: Charlestown Youth Centre, Southdown Crescent Blackley Manchester M9 7DQ
Join Greater Manchester Youth Federation (GMYF) — a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.
Purpose of Role:
The Youth Work Co-ordinator plays a key role in the day-to-day delivery of high-quality youth work within the centre and the wider community. Working closely with the Centre Manager, the postholder coordinates sessions, leads delivery in practice, and provides guidance and support to youth workers during activities.
This is a hands-on practice leadership role, combining direct youth work with responsibility for session planning, staff co-ordination during delivery, pastoral support, and contribution to residentials and projects. The role supports, but does not replace, the Centre Manager’s accountability for staff line management, safeguarding leadership, and overall centre management.
In the absence of the Centre Manager, the Youth Work Co-ordinator acts as the senior on site lead for day-to-day centre operations and youth work delivery, while not holding line management or strategic authority. This responsibility relates to immediate operational safety and session delivery only, and does not include line management, budgetary authority, or strategic decision-making.
Key Responsibilities:
Youth Work Delivery and Session Leadership
- Lead and deliver high quality, inclusive, and young person-centred youth work across centre based provision, outreach, streetbased work, community settings, and outdoor activities.
- Co-ordinate day to day youth work delivery, ensuring sessions and activities (on site and off site) are engaging, purposeful, and responsive to young people’s needs.
- Work with the Centre Manager and wider GMYF team to contribute to programme planning, curriculum development, and forecast of events planning including centre based, outreach, and community-based youth work.
- Take a lead role in session planning, recording, and evaluation to ensure learning, participation, and youth voice remain central across all settings.
- Model excellent youth work practice and set clear expectations for delivery during sessions, outreach activity, and community-based work.
Team Co-ordination and In Session Support
- Co-ordinate and support youth workers and volunteers during sessions, providing clear guidance and practical leadership.
- Deliver session-based briefings and debriefings, ensuring staff are clear on expectations, roles, safeguarding responsibilities, and session focus, and that key information, incidents, and outcomes are accurately recorded and handed over when the Centre Manager is not on site.
- Provide coaching, mentoring, and reflective support to staff to strengthen practice and confidence.
- Support the Centre Manager with staff development and performance processes through practice-based feedback and reflective support during delivery, where required.
Safety, Safeguarding and Inclusion
- Act as a key operational safeguarding contact on site, supporting the Centre Manager and following GMYF safeguarding procedures.
- Record, report, and escalate safeguarding concerns promptly and accurately.
- Promote a safe, inclusive, and supportive environment for all young people.
- Provide in-session pastoral support by shaping the environment and staff responses so young people feel safe, included and able to participate, using restorative and de-escalation approaches to support wellbeing and relationships.
- Provide timely, proportionate interventions to de-escalate behaviour and support positive outcomes for young people, modelling restorative and trauma-informed practice during sessions.
- Work with external agencies and partners to support young people’s needs where appropriate.
Centre Operations and Activities Support
- Support the Centre Manager with daily site checks, risk assessments, and health and safety requirements, escalating issues as required.
- Lead safe evacuation and implement fire or lockdown procedures when acting as the senior on-site lead in the absence of the Centre Manager, ensuring young people, staff and visitors are accounted for and safe.
- Maintain accurate attendance, visitor, and session records.
- Use Microsoft 365 (Outlook, Teams, Word and PowerPoint) and organisational systems (e.g., Views/Evolve) to support communication and maintain accurate records, monitoring and reporting.
- Support Planned Preventative Maintenance (PPM) checks and report building or equipment issues.
- Manage petty cash and resources responsibly in line with GMYF procedures.
- Support the effective use of centre spaces, equipment, and materials.
- Open and close the centre safely in line with GMYF procedures when acting as the senior on-site lead.
Residentials, Projects and Quality Development
- Support off site visits, residentials, holiday programmes, and special projects e.g. Events
- Lead or co lead residentials and trips as part of the youth work team, providing pastoral care and in session coordination of staff and young people.
- Work collaboratively with the Outdoor Education Team, recognising their role in activity planning and instruction, while the youth work team leads on pastoral support and group dynamics.
- Work collaboratively with Youth Work Co-ordinators and teams across GMYF centres to support consistency of youth work practice, coordinate provision linked to forecasted activity, residentials, and external events, and contribute to shared learning and best practice.
- Contribute to monitoring, evaluation, and reporting processes, including funding and quality frameworks.
- Support the centre’s self-evaluation and continuous improvement processes.
Professional Conduct and Representation
- Uphold GMYF’s values, policies, and professional standards always.
- Build positive, respectful relationships with young people, colleagues, families, and partners.
- Demonstrate a commitment to continuous professional development (CPD) and reflective practice, using supervision, peer learning, and feedback to continuously improve practice.
- Represent the centre and GMYF positively in the community and at relevant meetings and events.
- Undertake any other duties commensurate with the role, as directed by the Centre Manager.
Person Specification
Essential Criteria
Qualifications & Professional Development
- Level 3 Qualification in Youth Work (or equivalent), or demonstrable experience delivering youth work practice, with a commitment to work towards a Level 3 where not already held.
- Commitment to safeguarding, continuous professional development (CPD), and reflective practice
- Willingness to undertake further relevant professional qualifications and development as required
Experience
- Experience delivering youth work in a centre based, community, or outreach setting
- Experience leading sessions and co-ordinating activities involving other staff or volunteers
- Experience of safeguarding practice, including recognising concerns, recording information, and escalating appropriately
- Experience working with children and young people who face barriers to participation – such as neurodivergence, experiences of trauma, or social exclusion.
Knowledge & Skills
- Good understanding of safeguarding, risk management, and inclusive practice in youth work
- Ability to foster positive relationships and support young people in managing behaviour through restorative, relational and de-escalation approaches
- Ability to plan, co-ordinate, and evaluate engaging, young person-centred sessions
- Confident communication and interpersonal skills with young people, families, colleagues, and professionals
- Ability to maintain accurate records, including session records and incident logs
- Competence using Microsoft 365 (Outlook, Teams, Word and PowerPoint) and able to learn and use organisational systems (e.g. Views/Evolve) for recording, monitoring and reporting.
Leadership & Personal Attributes
- Ability to provide calm, visible, hands-on leadership during sessions and activities
- Sound judgement and confidence when acting as the senior on site practitioner in the absence of the Centre Manager
- Ability to work collaboratively with Centre Managers, Youth Work Co-ordinators, wider GMYF team and a range of stakeholders including schools, community partners, and families
- Commitment to equality, diversity, safeguarding, and young person-centred practice
- Resilience, adaptability, and the ability to manage competing priorities in a busy operational environment
Additional Requirements
- Willingness to work flexibly, including evenings and occasional weekends and residentials
- Willingness to complete required training (e.g. First Aid, safeguarding, fire safety) within agreed timescales
- Enhanced DBS check
Desirable Criteria
- Degree-level qualification in Youth Work or a related discipline.
- Experience supporting, mentoring, or guiding youth workers, sessional staff, or volunteers in practice.
- Experience supporting offsite activities, residentials, holiday provision, or targeted programmes.
- Experience contributing to or supporting monitoring, evaluation, or reporting processes
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Purpose of the Role
The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.
Key Responsibilities
Communication and Customer Service
- Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
- Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
- Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
- Maintain positive and professional relationships with internal and external contacts.
Data Management and Reporting
- Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
- Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
- Assist with the production of monitoring information, reports and organisational statistics.
Office Systems and Administration
- Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
- Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
- Provide administrative support to managers and Trust Officers across the organisation.
Operational Support
- Assist with arranging meetings, training sessions and organisational events.
- Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.
Building, Facilities and Resources
- Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
- Liaise with landlords, contractors and suppliers as required.
- Help maintain office resources and equipment.
Financial Administration
- Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.
Quality, Compliance and Sustainability
- Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
- Contribute to environmentally sustainable working practices across the Trust.
Other Duties
- Undertake any other duties commensurate with the role as reasonably required
Person Specification
Essential Skills and Experience
- Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
- Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
- Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
- Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
- Ability to work independently using initiative, whilst contributing effectively as part of a team.
- Positive, flexible and proactive approach to work.
- Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
- Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.
Desirable Skills and Experience
- Experience working within the charity, voluntary, health or social care sectors.
- Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
- Knowledge of issues affecting people with learning disabilities and their families.
- Knowledge of welfare benefits, financial administration or related support services.
- Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
- Experience of producing reports, statistics and monitoring information.
- Experience of coordinating office systems, administrative processes or facilities management.
- Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
- Good record of punctuality, reliability and attendance.
Personal Attributes
- Professional, trustworthy and dependable.
- Solution-focused, adaptable and committed to continuous learning.
- Able to remain calm and professional when handling sensitive or challenging enquiries.
- Committed to supporting The Friendly Trust's mission, values and person-centred approach.
The client requests no contact from agencies or media sales.
About us
Time & Talents is a community organisation based in Rotherhithe with a simple vision: a world where everyone feels part of a community.
For over 135 years we have brought people together through volunteering, community activity and neighbourly support. Today we work with older adults, families and local residents to reduce loneliness, improve wellbeing and strengthen community connections.
We are seeking a Neighbourhood Health Coordinator to help strengthen the relationship between local communities and health services whilst leading an exciting new community outreach programme focused on healthy ageing and frailty prevention.
Purpose of the Role
The Neighbourhood Health Coordinator will play a key role in connecting older residents with local health, wellbeing and community support.
Working across Time & Talents, local Integrated Neighbourhood Teams (INTs), social prescribing services and community partners, the postholder will coordinate a programme of neighbourhood outreach activity designed to improve health outcomes, reduce loneliness and support older people to age well.
The role will combine programme coordination, partnership development, community engagement and direct delivery.
The postholder will spend time embedded within local health partnerships, helping to strengthen collaboration between statutory and voluntary sector organisations and ensuring local residents can access the support they need.
Key Responsibilities
Community Health Outreach
· Coordinate and support delivery of a programme of community outreach events across Southwark.
· Work alongside community organisations to engage older residents who may be isolated, vulnerable or at risk of frailty.
· Support residents to access local services, activities and community assets.
· Promote prevention, wellbeing and healthy ageing messages.
Partnership Development
· Build strong relationships with:
o Integrated Neighbourhood Teams
o Social Prescribing teams
o Primary Care Networks
o Community health services
o VCSE organisations
o Housing and faith partners
· Act as a key point of contact between Time & Talents and local health partners.
· Identify opportunities for collaboration and service development.
Community Engagement
· Engage with residents in community settings including sheltered housing, community centres, faith venues and neighbourhood hubs.
· Ensure outreach activities are accessible, inclusive and responsive to community need.
· Gather resident feedback and insight to influence future service delivery.
Programme Coordination
· Coordinate delivery schedules, partner engagement and event logistics.
· Monitor project activity and outcomes.
· Collect and report data in line with project requirements.
· Produce case studies and examples of impact.
Integration and Learning
· Attend relevant neighbourhood health meetings and forums.
· Share learning between partners and contribute to service improvement.
· Support the development of sustainable pathways between health and community services.
General
· Work in accordance with Time & Talents policies and procedures.
· Promote safeguarding, equality, diversity and inclusion.
· Undertake other duties appropriate to the role.
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: We will be interviewing on Friday 21st August
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse & Logistics Coordinator
One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)
Help keep our food bank running and support people facing food insecurity across South Bucks
One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.
We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.
If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.
About the role
As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.
This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.
Reporting to: Operations Manager
Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE
Hours 15 to 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.
A full driving licence is essential, along with a willingness to drive the charity's van.
Key responsibilities
Warehouse Operations
- Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
- Organise and rotate stock to ensure food is stored safely and efficiently.
- Monitor inventory levels and maintain accurate stock records.
- Ensure adequate stock levels are available for food parcel preparation.
- Maintain a clean, safe and organised warehouse environment.
- Report shortages, surpluses or operational issues to the Operations Manager.
Volunteer Coordination
- Supervise and support warehouse volunteers during daily operations.
- Provide clear guidance and ensure volunteers follow warehouse procedures.
- Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.
Food Stock Management
- Carry out and review weekly stock checks.
- Identify low stock levels and report requirements to the Operations Manager.
- Liaise with the Finance and Procurement Coordinator regarding purchases.
- Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.
Health & Safety
- Promote and maintain a strong health and safety culture within the warehouse.
- Carry out routine checks, including temperature monitoring and environmental checks.
- Ensure compliance with food hygiene, manual handling and warehouse procedures.
- Act as Deputy Fire Warden.
- Work with external contractors, including pest control and PAT testing providers.
- Escalate concerns and support the implementation of health and safety improvements.
Facilities and Vehicle Management
- Support the upkeep, security and maintenance of the warehouse building.
- Ensure the charity van remains roadworthy, legally compliant and well maintained.
- Liaise with waste management providers and other service contractors.
- Undertake other reasonable duties as required to support the charity's operations.
About you
We are looking for someone who is:
- Experienced in warehouse, stockroom or inventory management.
- Highly organised with excellent attention to detail.
- Comfortable supervising and motivating volunteers.
- A confident communicator who enjoys working with people.
- Practical, proactive and willing to get involved wherever needed.
- Able to identify and solve operational problems quickly.
- Physically fit and able to safely lift items up to 25kg.
- Committed to supporting people experiencing hardship within the local community.
- Adaptable and able to manage changing priorities.
- Competent using basic IT systems, spreadsheets and stock management tools.
A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.
What we offer
Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.
We offer:
- Salary of £13,600 per annum (£28,000 FTE)
- 25 days annual leave plus Bank Holidays (pro rata)
- Contributory pension scheme
- Employee Assistance Programme
- Ongoing training and mentoring
- Opportunities to develop new skills and gain valuable charity sector experience
- A welcoming and collaborative working environment
Additional information
The successful candidate will be required to:
- Undergo a DBS check.
- Provide details of two referees.
- Complete relevant induction and training programmes.
One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.
15-17 hours per week (3 hours per day) Monday to Friday, ideally 08:30 – 11:30 plus up to 2 hours ad hoc for fruit & veg collection / other requirements.
Closing date 6 Aug
Apply now
To apply, please send your CV and a covering letter or email to:
Jo Belshaw, Operations Manager
Food bank supporting people in crisis with emergency food parcels and other services in High Wycombe and South Bucks.





