Monitoring jobs

Salary: £45,000 to £50,000 per annum, DOE.

Hours: 37.5 hours per week

Reports to: Programme Director

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: We offer blended working within this role, with 3 days a week on site.

About the role:

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.

We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research and systems change activity through the National Centre for Accessible Transport (NCAT).

We are now recruiting a Transport Solutions Manager to play a leading part in the management of NCAT, which will make up around half of the role, while also contributing to the design and delivery of other high-impact transport solutions activity across the Foundation’s portfolio. This is a pivotal role that combines programme leadership, stakeholder management, governance, and delivery, and is designed to work flexibly across our matrix structure.

The successful candidate will act as a key point of coordination for NCAT, supporting its effective mobilisation, delivery, governance and partner relationships, while also working across other Transport Solutions priorities in line with the expectations of broader internal Transport Solutions Manager roles.

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.

What you will be doing:

• Act as a key point of coordination for NCAT within the Foundation, bringing together cross-functional input across areas such as delivery, innovation, governance, operations, insight and evaluation.
• Lead the ongoing management activity for NCAT, including the development and implementation of systems, processes and governance structures to enable effective delivery.
• Coordinate programme reporting for NCAT, including the preparation of regular updates for senior leadership and governance committees, ensuring accuracy, insight and alignment with organisational goals.
• Monitor progress against plans, budgets and timelines, identifying and resolving risks such as under or overspend, ineligible costs or delivery delays.
• Escalate risks and issues proactively, supporting the development of mitigation strategies to manage impact and maintain programme integrity.
• Support governance structures, including advisory boards or steering groups, ensuring they are effectively convened, briefed and engaged in programme direction.
• Build and maintain strong funder and delivery partner relationships, acting as a key link between the Foundation and external partners to support trust, alignment and shared learning.
• Ensure monitoring, evaluation and learning approaches are embedded, working with internal and external stakeholders to drive continuous improvement and strategic alignment.
• Contribute to knowledge sharing and insight generation, supporting the dissemination of findings, progress and outcomes from NCAT and related work to maximise external impact.
• Lead and/or contribute to other projects, programmes or funding activity across the Transport Solutions portfolio, working flexibly in line with team priorities and the expectations of other internal Transport Solutions Manager roles.
• Collaborate across the Foundation, including with Finance, Legal, Communications, Insight and Evaluation, HR and Data Protection, to ensure high-quality delivery and strong organisational alignment.

Your experience:

Must haves:

• Significant experience in programme or project management roles, ideally within complex or multi-stakeholder environments and as a funder.
• Strong understanding of programme delivery, governance and reporting, with the ability to coordinate multiple workstreams and stakeholders effectively.
• Excellent organisational and record-keeping skills, with the ability to maintain accurate information for monitoring, reporting and decision-making.
• Financial literacy, with experience in analysing budgets, monitoring spend and managing financial risks.
• Experience managing contracts, legal agreements or delivery arrangements with external partners, suppliers or grantees.
• Strong interpersonal and listening skills, with a relationship-first approach that builds trust and enables collaboration across internal teams and external stakeholders.
• Ability to thrive in a fast-paced, agile, matrix-working environment, adapting to shifting priorities and timelines.
• Excellent written and verbal communication skills, including the ability to produce high-quality reports, papers and presentations for senior audiences.

Nice to haves:

• Understanding of managing cross-disciplinary research or systems change activity involving technical, social and user-centred disciplines.
• Experience managing large-scale grants, programmes or partnerships and holding a primary relationship with external delivery partners.
• Track record in delivering or supporting innovation pilots, research programmes, grant programmes or cross-sector partnerships.
• Experience working in or in collaboration with government, industry, academia or the non-profit sector.
• Knowledge of disability and transport issues, including relevant policy, legislation, barriers to access and the social model of disability.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

The Biochemical Society are seeking a Digital Marketing Officer, on an 18-month fixed term contract, to support the Marketing and Communications team across the organisation.

The Digital Marketing Officer will work closely with community engagement, publishing, events and grants to showcase the full range of activities across the organisation, building outreach and engagement with audiences and driving the Society and PPL’s resources, initiatives, brand awareness and impact across the sector.

The post-holder will have strong knowledge of digital marketing tools and channels to schedule email campaigns, social media content and managing accounts to drive engagement and reach, and use data and metrics to improve and adapt activities and make informed decisions through key marketing platforms such as Google and LinkedIn ads.

With support from the Marketing and Communications team, this role will lead on website content management for both the Society and PPL, ensuring process and guidelines are followed in accordance with the style and branding for all public facing materials, and monitoring the online user experience is clear and intuitive for target audiences across the Society and PPL.

Suitable candidates will have experience using digital channels for marketing, online marketing tools, and demonstrate excellent organisational and communication skills to meet internal and external needs.

Knowledge of design tools to support creating content for online channels with experience using Canva, Photoshop and Acrobat desired.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 17th July 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

This is an exciting opportunity to join our team as Senior Advice Session Supervisor. You will lead a team of staff and volunteers in providing high quality information and advice services across our two main offices in Peckham and Walworth by face to face, telephone and digital access channels.

The role includes:

• Supervising advice and information sessions
• Undertaking advice and research and campaigns work
• Deputising for the CAS Service Manager in helping to ensure the smooth running of the Service
• Assisting in preparing monitoring and project reports
• The support and supervision of a team of paid staff and volunteers

To be successful in this role you will need:

• A minimum of one year’s experience in the supervision of advisers. This should include an understanding of the provision of staff and volunteer support, supervision, development and motivation.
• Recent experience of advice work including advising or supporting on complex cases in social welfare law. 
• Knowledge of the type of social policy issues facing the local community, and a commitment to influencing social policy.
• A commitment to the Citizens Advice aims, principles and equal opportunities policies

Closing date: 9am Tuesday 4th August 2026

Interviews: Friday 7th August 2026

The Communications and Marketing Manager is a full-time role responsible for planning, delivering, and evaluating Childnet’s communications and marketing strategy. The role involves managing digital channels, including the website, email newsletters, and social media, to effectively engage children, young people, families, educators, and other partners. Day-to-day tasks include creating clear and compelling content, overseeing communications campaigns for events such as Safer Internet Day, coordinating Childnet's press and media activity, and ensuring consistent branding and messaging across all materials. This role will collaborate closely with the wider Childnet team to promote resources, events, and initiatives, and will monitor analytics to improve reach and impact. This is a hybrid role based in Greater London, with one day a week in office.

To access full details of this role click on ‘Redirect to recruiter’ and download the pdf file titled 'Communications and Marketing Manager Application Pack'. It contains the job description and instructions on how to apply.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, homeworking options in line with Crisis’ Hybrid Working Policy

About the role

Crisis is committed to Housing led solutions to homelessness and as part of our ambitious 10-year strategy has committed to providing secure, settled, affordable homes for our members for the first time in our history.

The Finance Business Partner will play a critical role in delivering regular financial reporting, budgeting and forecasting for our new Housing Directorate, therefore, to be considered for the role you will need to be an experienced housing finance professional.

This role will provide insight and analysis and includes the preparation of monthly management accounts, annual budgeting, and reforecasting to provide support in decision making whilst adhering to processes, controls, and ways of working that effectively support our Finance function and support stakeholders’ needs. It will also require some collaboration with our Transformation Leads who are leading on the implementation of a new finance system (xLedger).

About you

• A fully qualified accountant (ACCA/ CIMA or equivalent CCAB recognised accounting qualification) with post-qualification experience in housing.
• Proven finance business partnering in housing with a strong understanding of operational drivers gained within the charity sector, local government or commercial or social housing sector.
• Support the development, appraisal and monitoring of capital programmes, maintenance schemes and investment business cases.
• Ability to analyse data, identify issues, and provide meaningful insights.
• Strong communication skills with the ability to influence at all levels.
• Strong understanding of core financial processes and operations.
• Knowledge of financial controls and compliance frameworks.
• Experience of contributing to finance transformation or systems-related change.
• Commitment to Crisis’ purpose and values
• Commitment to equality, diversity and inclusion

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 13 July 2026 at 23:59

Interviews will take place online w/c Monday 20 July

Interview process: Competency-based interview.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contract our Talent Acquisition team to discuss how we can help.

For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094

The Chilterns Conservation Board (CCB) is a statutory body established by Parliamentary Order in 2004. It is one of only two Conservation Boards in the country set up under the Countryside and Rights of Way Act 2000. Our primary role is to promote the conservation and enhancement of the natural beauty of the Chilterns AONB, now known as the Chilterns National Landscape. Where compatible with this purpose, we also promote public understanding and enjoyment of its special qualities and seek to foster the economic and social well-being of local communities.

This is a senior leadership role responsible for shaping, resourcing and delivering a high-quality portfolio of programmes and projects for the Chilterns National Landscape. The post-holder will ensure that programmes are strategically aligned to the AONB Management Plan for the Chilterns National Landscape and Organisational Strategy, and are delivered with strong governance, financial control, risk management, and measurable impact.

The role requires oversight of complex, multi-partner initiatives supported by a range of funders including Defra, the National Lottery Heritage Fund, the Environment Agency and water companies. The successful applicant will be expected to bring strong programme leadership, sound judgement and the ability to balance strategic oversight with day-to-day delivery.

Key priorities include embedding effective programme and project management approaches, strengthening a culture of risk management, health and safety, compliance, and ensuring that monitoring, evaluation and learning are consistently built into delivery. The post-holder will also play a leading role in identifying opportunities, developing proposals and securing resources to sustain and grow the Chilterns National Landscape’s programme of work

Who we are 

Yateley Industries provides housing, employment, and social activities for people with disabilities. Our mission is to create an inclusive community where individuals can thrive. We offer accommodation, employment opportunities and social activities to promote independence, personal growth and belonging. 

Job Purpose

The newly appointment Energy Adviser is to provide 1‑to‑1, face‑to‑face energy advice, including home visits, to the local community and residents experiencing fuel poverty and energy‑related issues. The role is focused on supporting vulnerable people, including disabled people, older adults, and those on low incomes, to improve energy efficiency, manage bills, and access appropriate support.

Key Responsibilities:

Advice, Casework and Targets

• Provide 1‑to‑1, face‑to‑face energy advice appointments, including home visits.
• Support vulnerable households, ensuring advice is accessible, inclusive, and person‑centred.
• Offer tailored guidance on:
  • Reducing energy usage and costs
  • Understanding bills, meters, and tariffs
  • Heating systems and basic energy efficiency measures
  • Fuel debt, payment plans, and priority services registers
  • Accessing grants, discounts, and energy‑related support schemes
• Assist clients with energy correspondence and form‑filling where required.
• You will be part of a larger team working together to reach specific delivery targets.

Outreach and Events

• Deliver outreach sessions, information stands, and workshops in community venues.
• Attend and support community events to promote the charity’s energy advice services.
• Work proactively to reach under‑represented or harder‑to‑reach groups.

Safeguarding

• Undertake lone working, including home visits, in line with organisational lone‑working policies.
• Identify and appropriately respond to safeguarding concerns, following charity procedures.
• Maintain personal safety and professional boundaries at all times.
• Onward referral to local provision for complex cases or support needs beyond our scope.

Administration and Partnership Working

• Maintain accurate case records, monitoring outcomes and impact.
• Work collaboratively with internal colleagues and external partners such as local authorities, health professionals, and voluntary organisations.
• Contribute to monitoring, reporting, and evaluation required by funders.

Key Skills and Qualifications: 

• Experience of working directly with vulnerable people, including disabled people.
• Experience delivering energy advice would be a bonus, but not essential.

• A passion or interest in supporting the local community.

• Excellent communication and interpersonal skills, with the ability to build positive relationships with a wide range of stakeholders. Strong interpersonal skills, with an empathetic non-judgemental approach

• Experience of delivering group and outreach sessions.

• Strong organisational skills, with the ability to manage own workload and ability to work independently. 
• Good IT skills (email, case management, CRM system, data entry, reporting)
• Already have or committed to undertaking Level 3 City & Guilds Energy Awareness qualification within an agreed timeframe.
• A full UK driving licence and access to a vehicle and business insurance (desirable due to home visits).

Yateley Industries is committed to promoting equality and diversity and welcomes applications from all sections of the community. 

We are seeking a compassionate HCPC-registered creative arts psychotherapist such as an arts therapist, dramatherapist or music therapist to join our team for one day per week to deliver therapeutic support through our in school support Project HOPE. 

This is an opportunity to be part of a small but ambitious organisation that places relationships, compassion, and community at the heart of everything we do, while working alongside a supportive team dedicated to improving outcomes for children, young people, and families. This position will initially be one day per week; however, there is strong potential for increased hours and days for the right candidate. Joining our small but fast-growing charity offers an exciting opportunity to develop alongside the organisation.

Project HOPE is a school based project offering therapy sessions as one-to-one or group work, making arts-based psychotherapy accessible to those who need it most. Project HOPE offers a creative lifeline for children who’ve encountered four or more adverse childhood expereinces (ACEs) and experienced or witnessed domestic abuse. It steps in where other local services can’t, providing support now and preparing children and young people for future life challenges.

We understand the emotional demands of therapeutic work and are committed to supporting practitioners to deliver high-quality, ethical, and sustainable practice. The successful candidate will receive regular clinical supervision and will have access to peer support, reflective discussions, and opportunities for ongoing professional development.

Newly qualified candidates are encouraged to apply, as we are happy to consider both those starting their careers and experienced professionals within the field.

Key Responsibilities include:

Therapeutic Delivery

• Deliver one-to-one and small group arts-based therapeutic interventions to secondary school-aged young people.

• Develop and facilitate creative therapeutic sessions tailored to the individual needs of participants.

• Build safe, trusting, and therapeutic relationships with young people experiencing complex trauma.

• Support young people to develop emotional regulation, resilience, self-awareness, and positive coping strategies.

Assessment and Planning

• Undertake initial assessments and contribute to identifying appropriate therapeutic support.

• Develop therapeutic goals and intervention plans in collaboration with young people and relevant professionals.

• Monitor progress and adapt interventions as required.

Multi-Agency Working

• Work closely with school staff, pastoral teams, safeguarding leads, and project partners to ensure a joined-up approach to supporting young people.

• Attend relevant meetings and contribute professional insight where appropriate or share relevant information with the manager to attend on your behalf. 

Safeguarding and Risk Management

• Maintain a thorough understanding of organisational and national safeguarding procedures and statutory responsibilities.

• Identify and respond appropriately to safeguarding concerns, following organisational and school policies.

• Maintain accurate and confidential records in line with GDPR and professional standards.

Monitoring and Evaluation

• Maintain appropriate case notes and outcome measures.

• Contribute to project reporting, evaluation, and impact measurement.

• Support the collection of feedback and evidence demonstrating project outcomes.

Essential Qualifications and Experience

• Registered with the Health and Care Professions Council (HCPC).

• MA Qualified Creative Arts Therapist (Art Therapist, Dramatherapist, Music Therapist, or equivalent HCPC-recognised profession).

• Experience working therapeutically with children and young people.

• Experience supporting individuals who have experienced trauma, adversity, or significant emotional challenges.

• Strong understanding of trauma-informed practice.

• Knowledge of safeguarding procedures relating to children and young people.

• Excellent communication and relationship-building skills.

Desirable Experience

• Experience working within schools or educational settings.

• Experience delivering both individual and group therapeutic interventions.

• Understanding of adverse childhood experiences (ACEs) and their impact on development.

• Experience working within multi-disciplinary teams.

• Knowledge of local support services and referral pathways.

Personal Qualities

• Compassionate, empathetic, and non-judgemental.

• Calm and emotionally resilient.

• Creative and adaptable in therapeutic practice.

• Able to build trust and engage young people who may be reluctant to access support.

• Strong professional boundaries and ethical practice.

• Committed to promoting the voice, wellbeing, and potential of young people.

Safeguarding

This role involves working directly with children and young people and is subject to an enhanced DBS check with barred list clearance. The successful candidate will be expected to adhere to all safeguarding, confidentiality, and data protection policies and procedures.

About the Fund for Global Human Rights 

The Fund for Global Human Rights invests in the power of human rights activism to 
advance justice and equality around the world. We’re a global team of fundraisers, 
grantmakers, and activists with decades of experience navigating practical and political 
barriers to support human rights movements in some of the world’s most dangerous and 
repressive contexts. Through long-term flexible funding and hands-on strategic support, 
we help frontline activists build powerful movements and push for change on their own 
terms. 

About the Role 

The Learning and Assessment (L&A) Manager works collaboratively across the organisation to lead and support initiatives and practices that advance the 2025-2030 Strategic Outlook and theory of change. The L&A Manager is responsible for designing, managing, and engaging stakeholders in strategic programmatic and organisational L&A initiatives that are complexity-aware and context-relevant. At FGHR, we strive for a balance between learning practices to help us understand and inform our work and assessment practices to build evidence to support claims about the results or effects of our work. 

Reports to: Director of Learning and Assessment, based in Washington, D.C. 

Supervises: N/A 

Essential Duties and Responsibilities | Where You’ll Make the Most Impact 

Programmatic learning and assessment 

• Lead or contribute to program design and mixed methods data collection and learning plans or processes. 

• Design and implement relevant and rigorous analysis plans with qualitative and quantitative data sources. 

• Manage L&A initiatives with staff, consultants, and grantee partners. 

• Co-design terms of reference or scopes of work for L&A consultant partners.

Organisational learning and operations 

• Steward or otherwise contribute to the organisational goal planning and reflection process. 

• Design and facilitate virtual or in-person learning and reflection meetings or processes with internal and external stakeholders. 

• Actively support and advance diversity, equity and inclusion in your work, while contributing to equitable outcomes in line with FGHR DEI commitments. 

Thought leadership and resource mobilisation 

• Synthesize L&A meetings or secondary evidence for staff or donor audiences. 

• (Co)author blogs or articles about L&A practices, evidence, or insights. 

• Draft sections of grant proposals (e.g., MEL approach or plan, log frame). 

Qualifications | What You’ll Need to Be Successful  

• Substantial relevant experience (typically around five years) managing applied evaluation, research, or strategic learning initiatives within human rights, social justice, or a related field where complexity is a given and multiple pathways to success are possible. 

• Experience with virtual and in-person facilitation and/or coordination of diverse stakeholders on design, implementation, and utilisation of learning or assessment processes and findings.

• Experience collecting, analysing, and synthesizing qualitative and quantitative data sources, including unstructured or tacit information. 

• Demonstrated understanding of philanthropic evidence and practices (e.g., flexible funding, participatory grantmaking); experience within a grantmaking organisation preferred.

• Ability to set clear goals and objectives, manage consultants, coordinate people and processes, and adapt appropriately. 

• Ability to work remotely, both independently and as part of a team based in different locations. 

• Experience with Microsoft 365 tools, including SharePoint and/or data management and analytic functions in Excel or other Office applications. 

• Ability and willingness to conduct independent domestic or international travel, as required and safe to do so (approximately 5%-10% annually). 

• Lived and/or professional experience working with vulnerable or politically marginalised organisations and people, especially in places where FGHR works, is desirable.

• Professional proficiency in spoken and written English is required; proficiency in French and/or Arabic is desirable.

Core Competencies 

• Active listener: ability to ask meaningful questions, be curious, summarise and validate key points, and respect others’ wisdom. 

• Relationship manager: ability to form and manage trust-based, mutual relationships with diverse stakeholders with an understanding of and sensitivity to power dynamics. 

• Systems thinker: ability to see different aspects of a system while maintaining site of the whole and demonstrating comfort with uncertainty. 

• Values-aligned: commitment and practice of FGHR values, particularly L&A approaches and processes that are inclusive, sustainable, and responsive. 

What You'll Get in Return 

When you join our team, you'll enjoy more than just a rewarding role. We offer a range of benefits designed to support your career growth, wellbeing, and work-life balance, including: 

• 20 days annual leave for the first year (prorated based on hire date)

• Statutory Bank Holidays + Personal Days up to 14 leave days 

• Refreshing Fridays - from the first Friday in June, every other Friday through to the end of August is classified as a FGHR Refreshing Friday - the FGHR, in general, will be closed on these Refreshing Fridays, and staff should be able to take the majority of these days as a non-working well-being day 

• Twelve sick days per year and are accrued at the rate of 1 day per month.

• Statutory sick pay 

• Statutory parental leave 

• Up to 3 months paid sabbatical after seven years of service subject to approval and work performance 

• Optional Health Insurance - 100% Employer-paid medical coverage for employees; it serves as a supplement to NHS and is a taxable benefit 

• Optional Health Insurance includes - dental and vision coverage for employee 

• Optional Income Protection Group Scheme – 45-60% dependent upon income level 

• Life Insurance @ £175,000 

Applications will be reviewed on a rolling basis during the application period of 26th June to 17th July. The earliest anticipated start date is August 1, 2026. 

***Please ensure you have the right to work in the UK as a prerequisite for the role as we cannot provide visa sponsorship. *** 

Equality, Diversity & Inclusion  

We are committed to building an inclusive workplace where everyone feels valued, respected, and able to contribute fully. We welcome applications from people of all backgrounds and communities, including those currently underrepresented within our organisation. 

We recognise the value that diverse perspectives bring and aim to ensure fairness and equity in our recruitment processes and employment practices, in line with the Equality Act 2010. We consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. 

We are committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any support or adjustments, please let us know. 

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the city-wide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education, and research agendas in Manchester and more widely, building upon our track record of successful anti-poverty partnership work, social value impact, and Parliamentary influencing.

Key Responsibilities

Our Operations and Projects Workers are the backbone of our charity. They play a key role in the day-to-day running of operations, from frontline and client-facing work to recruiting, supervising, and supporting volunteers, assisting with stock and logistics activities and deliveries, and leading and supporting a range of projects.

A central part of this diverse, hands-on role is leading and supporting foodbank sessions, with extensive engagement with foodbank clients and primary responsibility for supervising, supporting, and developing volunteers.

The Operations and Projects Workers will help shape and maintain high service standards and embed Our Values at the core of every aspect of the charity’s activity.

On a weekly basis the postholder will work to support the smooth running of three public-facing sessions and the operational activities which underpin them. You will work alongside a team of volunteers and staff 

You will be based at our main office and warehouse site, but also regularly attend our three session sites where appropriate and conduct deliveries and collections across the city. Some working from home is allowed with the prior agreement of your manager.

Foodbank Sessions

As part of a pre-planned rota system you will attend foodbank sessions in a variety of roles. All team members are expected to prioritise the creation of a safe, welcoming, inclusive, and friendly space.

In some sessions you will be the nominated Session Lead, 

• You will be responsible for health and safety, briefing and de-briefing of volunteers and other staff, safeguarding and incident reporting, and dealing with emergency or difficult situations.
• Session leads take an active role in shaping and maintaining our values-led Service Standards and creating a supportive framework for other team members, ensuring all frontline service meets those expectations.
• You will ensure consistent and rigorous monitoring and reporting from sessions, including volunteer registration, stock management, logging and escalation of issues and concerns, also well as consistent reporting on service provision.
• Session Leads will act as the primary liaison and coordination point on the day with advice providers and financial inclusion workers
• They will also be the lead contact point on a session day liaising with host sites and reception staff and other session partner organisations.
• Before, during, and after sessions, the Session Lead will monitor stock levels and ensure packing, loading, and unloading is done safely and consistently.

You may also attend foodbank sessions in a variety of other roles, including, but not limited to:

• Conducting or coordinating one-to-one check-ins and support conversations with clients, responsible for signposting and onwards referrals
• Providing additional support such as energy vouchers, SIM cards, supermarket vouchers, and other provision.
• Delivering and collecting food and other stock and materials to and from session sites and monitoring stock levels.
• Supporting general tasks and activities within sessions, such as packing parcels, referrals check-in, picking lists, or monitoring cafés and adjacent spaces.

General Foodbank Operations

Outside of foodbank sessions, you will lead or support across the broad range of operational and project activities, including:

• Regularly driving the foodbank van and loading and unloading stock and other materials.
• Answering or replying to enquiries from clients, referrers, donors, partners, and other contacts via the main charity phone line and email inboxes.
• Conduct regular office-based administrative, printing, and reporting activities.
• Deputise for senior staff or fill in for other team members where appropriate in day-to-day operational cover and external meetings and relationships, including with foodbank referrers and partner organisations.
• Coordinate and supervise volunteers and logistics around food deliveries, food drives, and food sorting sessions.
• Work and lead on projects to help maintain and increase donation levels.
• In collaboration with other staff, assist volunteer recruitment, training, and development activities.
• Attend and organise meetings and events where required to represent the foodbank or conduct project-related work.
• Undertake training and personal development as appropriate and agreed with your line manager.

The post-holder will be responsible for managing their own workload and time management, completing timesheets and reports for the board.

There may be other project-specific tasks requested from time to time for the benefit of the charity to be discussed and agreed with your line manager.

About you

Essential Experience and Knowledge:

• A full clean driving licence and willing and able to drive a 3.5tn van regularly.
• Experience of working with volunteers.
• Excellent organisational and time management skills in order to coordinate your own workload and schedule, effectively managing multiple priorities and deadlines.
• Excellent written and verbal communication skills with other staff members, volunteers, referrers, and foodbank users.
• Ability to respond to unexpected situations in a busy service delivery environment and make decisions related to health and safety and emergency incidents.
• Ability to independently make and carry out decisions in line with foodbank policies and procedures.
• An enthusiasm for all aspects of work at Manchester Central Foodbank, and the flexibility and willingness to get involved with projects and tasks that may sit outside of your normal work.
• Experience of working with service users in a community setting.
• Proficiency in IT, including email, spreadsheets, and Google Drive.
• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.

Desirable Skills and Experience

• Experience of volunteer management.

Essential Behaviours and Competencies

• A clear understanding of, and belief in the values and aims of, Manchester Central Foodbank and the Trussell Trust.
• The ability to communicate and work with people with a range of backgrounds, views, and interests and build ongoing relationships and trust.
• Personal integrity, high professional standards, and honesty.
• Empathy and confidence when working with people who are experiencing financial and/or personal hardship.
• Passionate about social justice and tackling food poverty.
• Ability to be hands-on and adaptable in changeable circumstances.

Job purpose:

 The postholder will provide public affairs and policy support for the Association’s Advocacy and Campaigns programme as key elements in the Association’s strategic plan.

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key responsibilities:

•  Assist the organisation with developing its external voice by responding to policy developments and parliamentary opportunities, bringing together members’ views, evidence and information.
• Monitor relevant parliamentary business and produce short summaries of events where appropriate.
• Track the progress of relevant legislation, committee inquiries and consultations.
• Develop briefings and position statements setting out the Association’s views on issues relevant to membership, that support the advocacy and campaigns work and topical issues.
• Prepare briefings in advance of, and attend, where appropriate, meetings with key stakeholders and organise meetings when required.
• Assist with the developing and updating of stakeholder maps and spreadsheets.
• Assist with the development of campaigns by carrying out research and producing supporting briefings.
• Support the Head of Public Affairs and Policy with producing responses to consultations and policy developments, following up on finalised responses and taking forward related actions.
• Produce statements, latest news updates and contributions to the Association’s publications that promote the policy, advocacy and campaigns work.
• Encourage member engagement on relevant policy issues and campaigns via the Association’s website and other online and offline communication tools.
• Build strategic relationships with key stakeholders, both internal and external, to facilitate collaborative working on priority campaign areas.
• Work with the Digital Content Team to make sure the website and social media are kept up to date with current policy developments and announcements

Operational management

• To work on individual projects, reports, events and publications within the Association as directed by the Head of Public Affairs and Policy.
• Maintain and improve your own competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience

Essential

Educated to degree level or equivalent (e.g. relevant professional qualifications and/or vocational training).

Excellent oral communication skills and written communications skills, with particular emphasis on attention to detail (spelling and grammar).

Experience of writing policy statements and briefings and articulating these clearly to decision-makers and stakeholders.

Ability to develop and maintain effective relationships with a wide range of people including staff, Board, Council, members, stakeholders from other organisations.

Strong time management skills including an ability to manage competing requests and an ability to prioritise.

Well-developed IT skills, including the Microsoft Office suite of products.

Demonstrable experience in parliamentary affairs and an excellent knowledge of the UK political landscape.

Desirable

An understanding of current policy issues affecting the health sector.

Experience of working in a membership organisation.

Experience of working in a political environment.

Strategic thinking and interest in contributing to innovation and change.

Experience of engaging with political monitoring organisations and database management.

Digital copywriting skills and experience of writing for web or social media, and content management systems.

Applications close on 31 July and interviews will take place on 11 August.

Service Manager 

This is an exciting opportunity to bring our ambitious plans into life-changing support programmes for those experiencing financial distress. 

The Somerset Crisis and Resilience Alliance is a voluntary and statutory sector partnership hosted by Citizens Advice Somerset as the Lead Accountable Body (LAB). The Alliance has come together to build financial resilience (for individuals and for communities) through provision of support for those experiencing financial distress and prevention programmes for those most at risk of financial vulnerability.

The role of the Programme Development Manager is focused on building the Alliance as a high-value partnership. The postholder will be instrumental in enabling collaboration, capacity building and service development across the partnership. Reporting to the CEO at Citizens Advice Somerset and accountable to the Alliance Steering Group the successful candidate will play a key role in bringing different partner goals together and ensuring our collaboration delivers a highly effective programme of activities.

The successful candidate will be someone that can build trusted relationships across sectors with experience of managing partnerships and voluntary sector service delivery. Ideally the Programme Development Manager will bring an understanding of best practice in building individual financial resilience including the Financial Conduct Authority standards for money and debt advice.   

Job Purpose

The Communications Lead will:

• Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole.
• Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications.
• Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board.
• Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver.
• Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards/

The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.

Key Responsibilities

Copywriting and Content Creation

• Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles.and other marketing materials
• Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.

Media and PR

• Lead on developing relations with media, generating and placing stories, and generating PR.
• Create media content including stories for press and publications
• Contribute to the identification and management of reputational and other communications and marketing-related risks. Social channels
• Create engaging and relevant written content for social media that helps grow our following and boost our reputation.
• Collaborate with our staff teams to ensure all our engagements are on brand and on message. 

Website

• Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact. Fundraising and Influencing Work with the Development Team to:
• Produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders
• Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events
• Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels
• Create impactful and persuasive pieces to support with influencing. 

Internal Communications

• Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams.
• Craft organisation-wide announcements and produce organisation-wide communications in the form of (including but not limited to): - Newsletter, Lunch and learn sessions, with an aim of 6 taking place each year, Podcast (aim of once a month), You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’
• Support with the organisation of our annual TLC Group staff conference.

General

• Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting).
• Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget.
• Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.