Music Jobs

About the Role
The LSO requires a Percussion Hire driver to deliver & collect percussion equipment from our customers as well as help with the warehouse duties. The position is being offered initially as a 12-month fixed-term full-time contract. During quiet times you may be asked to help load and unload any LSO equipment from other trucks. 

The Bell Percussion Team
The LSO’s Warehouse in Tottenham Hale is the new home of Bell Percussion. The London Symphony Orchestra entered a partnership with Bell Music Limited in 2022 whereby the LSO operates the Bell Percussion Hire business from the LSO warehouse in Tottenham.

We are looking for someone with experience in:
Essential

• Class B driving license

• Awareness of the percussion instrument sector, including some knowledge of the breadth of percussion instruments.

• Lifting and handling experience; to be able to handle large, heavy, valuable items using safe manual handling techniques whilst making every effort to avoid damage occurring.

• Excellent verbal, as well as written, communication skills.

• The ability to work within a closely-knit team.

• Maturity, diplomacy, patience, tact, and a good sense of humour.

• Willingness to work unsocial hours, including weekends.

• Ability to work to demanding deadlines and be able to work under pressure.

Desirable

• Experience of working with an orchestra

• Some musical knowledge

• Knowledge of the problems and complexities of logistical planning

• Knowledge of the methods and practices employed in handling, packing, loading, unloading, and stowing of musical instruments

• Awareness of the value of the instruments and special consideration that must be given when dealing with delicate and awkward instruments

• Proven computer skills

• Proven knowledge of relevant Health and Safety Regulations, and an understanding of the need to comply with these regulations

• Current Manual Handling training certificate

Seeking a meaningful shift in your career? Embark on a transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a sustainable, equitable and just future.

Why join us?

• Make a real impact: Through two 6-month work placements with leading organisations, you'll gain hands-on experience tackling pressing social and environmental issues. Our partners, including Big Society Capital, Save the Children, Oddbox, Samaritans, and Systemiq, provide unparalleled opportunities to contribute to meaningful change.

• Expert-led learning: Immerse yourself in an intensive Learning & Development programme, with weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the leadership skills, knowledge and mindset to drive systemic change. 

• 1-2-1 mentoring & coaching: Receive personalised support through fortnightly mentoring sessions and quarterly executive coaching, fostering both personal and professional growth.

• Join a supportive community: From day one, you'll be welcomed into a tight-knit cohort of ~20 like-minded and ambitious Associates. Together, you'll share ideas, challenges, and successes, creating a sense of belonging and mutual support that extends far beyond the programme's duration. You’ll also join the expansive On Purpose community, connecting with a global network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Programme highlights:

• Earn while you learn: A competitive gross salary of £25,645 per annum, supporting your full-time commitment to creating change.

• Transformative impact: Nearly 1000 alumni are now leading change worldwide in all parts of the system, with 92% working in the impact sector, evidencing the programme's success in facilitating career changes towards impactful work.

• Diverse career opportunities: Our Associates have made significant career changes, moving into roles ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within, like a former music label business owner now the CEO of Hubbub, a former Consultant now Managing Director of Divine Chocolate, and a former Marketer at Google now Head of Europe for Terra.do.

Who we’re looking for:

This programme is ideal for individuals seeking a career change into the impact sector, or for those already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal. 

Specific sector/industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK

• Fluency in English 

• Office environment experience 

• Excitement towards building a career that helps transform our economy from profit to purpose

• Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

Diversity and Inclusion:

We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

Learn more and apply:

Register your interest in the programme and we’ll send you all you need to know on how to apply. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and why you’d like to join the programme.

Curious about making an impact with your career? Register your interest, after which you will receive an email with the link to start your application. To apply, you’ll need to submit your CV and answer four questions about your skills, work experience and motivation for joining the On Purpose Associate Programme.

Key Dates:

• Apply by: Tuesday 21 May, 9:00 am (BST)

• Interview dates: Mid-late June

• Programme start: October 2024

• Duration: One year

Join us in creating a healthier economy, society and planet. There has never been a more important time to act. Apply now and take the first step towards a career that matters.

Are you passionate about music education and inspiring young musicians to reach their full potential? Can you drive organisational priorities at SFE as part of the Senior Leadership Team? Can you lead our highly skilled team towards a new and exciting future? 

We're looking for a new Head of Music Service to join us ahead of the new academic year. The role encompasses:

· Shaping culture - working alongside other SLT colleagues to continue to shape our organisational ethos and culture, enabling all colleagues to develop to their full potential.

· Stakeholder collaboration - Work closely with Music Service colleagues, partner organisations and funding bodies to deliver the National Plan for Music Education 2 across all phases in schools and other settings

· Budget management - Balance effective and sustainable allocation of resources with maximising our reach and impact

· Funding advocacy - Engage with current and potential funding bodies to secure ongoing support for music programmes and associated initiatives

· Educational excellence - Promote the value of music within a broad and balanced curriculum, supporting wellbeing and improving educational attainment

· Horizon scanning - Keep us ahead of changes in educational policy, developing our strategy to ensure we continue to adapt and remain relevant 

· Continuous improvement - As a people focused leader, drive ongoing enhancements across our music service that supports our purpose, fosters growth and builds engagement 

To find out more about SFE and this exciting opportunity, please visit our website.

If you're a highly experienced leader within the Music or Performing Arts sector who is looking for a new challenge, we'd love to hear from you. Please visit our website and download the briefing pack, which contains a detailed job description, person specification and details about the application process.

We offer:

- Flexible working arrangements (time divided between office, external visits and hybrid working)

- Pension, life assurance, critical illness and income protection cover plus flexible benefits package offering access to retail and leisure discounts, health care/cash back plans, cycle to work scheme and car breakdown cover

Please note, candidates would need to be available for first stage interviews on 5 or 6 June and, if shortlisted, second stage interviews on 11 June.

Closing date for applications: Friday 17 May

Services For Education is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.

We welcome applicants from all backgrounds and identities. Our commitment to diversity and inclusion drives our success.

The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.

Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.

The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.

The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.

The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.

Sounds exciting? See the full job description and person specification 

Location: remote or working out of our Salisbury office.

Closing date: 17th May 2024

Chetham’s School of Music is seeking a Senior Development Manager to join the internationally renowned specialist music school located in city centre Manchester.  Chetham’s is a magical place, home to the UK’s largest specialist music school, the oldest library in the English speaking world and a world-class concert venue all in the heart of Manchester.

The job

• We’re looking for an experienced and highly motivated fundraiser to join Chetham’s as Senior Development Manager to manage the development team in securing over £600k of income per annum across Chetham’s School of Music, Library and The Stoller Hall. This is a great progression opportunity for someone currently working in fundraising.
• Supported by the Joint Principals, Head of Communications, the Creative Commercial Director and the Board: The Senior Development Manager will drive forward fundraising at Chetham’s and ensure that storytelling is used creatively to promote our vision – to make music and education more accessible, to enrich the lives of people in Manchester and beyond, and to improve wellbeing through the magic of music and learning. The role is ideally suited to somebody looking to grow into a senior fundraising role, and you will be supported by colleagues and mentorship from board members.
• Our development team is small but ambitious and includes a part time Development Manager and full time Fundraising Administrator. Working alongside our communications department, the development team manage a variety of income streams including a successful trust and foundation portfolio, donations, growing major donor and patron programme. There is opportunity to grow income from regular giving, legacies and corporate.
• The ideal candidate will have 5+ years fundraising experience, excellent communication and interpersonal skills, and confidence working with a range of different stakeholders. Experience working in a similar arts organisation with a track record of securing five-figure gifts and a knowledge of database systems is highly desirable.
• This a full time, permanent role working 35 per week.

Chetham’s is a magical and vibrant place in which to work and will be of particular interest to candidates who have an empathy and passion for the arts, particularly classical music.

 In return

• Salary starting at £37,437 per annum (salary up to £39,539 depending on experience)
• Benefits including free catered lunches during term time, on site gym and free tickets to concerts.

Closing date: 9am, Friday 31st May 2024

Interviews will take place on: To be confirmed

Please ensure that you download and save the application form to your computer before completing the form, as completing within your browser may result in information not being saved.

Chetham’s is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening including checks with past employers and the Disclosure and Barring Service. Reg. Charity No: 52670

Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?

We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support flexible working, with hybrid working for all staff.

Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

This role is a fixed term maternity cover role for 9 months (with possible extension).

Do you have knowledge and understanding of governance and democratic processes? Do you have demonstrable experience of working effectively on own initiative and experience of working effectively in a team?

We are looking for a Governance Administrator to provide administrative support to the Governance and Compliance team to ensure we are governed to exemplary standards. The Governance Administrator will be responsible for providing administrative support to our complaint, disciplinary and safeguarding processes and procedures.  The successful candidate will develop and deliver administrative support to the wider team such as through servicing meetings, creating action logs and maintaining records.

This is a part time (0.6FTE) and permanent role.

This is an exciting role in a unique organisation.  Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

Safeguarding is of fundamental importance to the work of the RSCM at every level, so this is a vital role which involves working collaboratively with staff and volunteers across the UK to ensure safeguarding policies and procedures are implemented and kept under review, keeping up to date with legislation and best practice.

You will act as the RSCM's Lead Recruiter through 31:8 for processing DBS applications, receiving updates and deciding levels of clearance required for staff and volunteers including for events and courses. 

Thee will be a high degree of liaison with Trustees, management and staff as well as the need to network with other agencies as appropriate.

For a full job description see the attachment.

RSCM works to positively promote the importance of effective safeguarding, holding to the Christian belief of valuing each person as someone who bears the image of God and is loved equally by God, and therefore should be protected from harm. 

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the North of England, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

Music at Oxford is searching for a creative, driven and passionate Head of Development and Membership to lead a new era of fundraising at this majestic organisation.

Applications close at: 9 a.m. Friday 17th May 2024

Location: Oxford 2 days a week in the office, 3 flexible

About Music at Oxford

Music at Oxford is leading the charge in providing a wide range of engagement opportunities with incredible contemporary music. From classical concerts and education programmes for primary school children, to providing access to musical instruments for refugees – the remarkable Music at Oxford is providing opportunities for all.

About the role

The Head of Development and Membership is a newly created role and will lead all aspects of development for the organisation. The key areas of focus are trusts and foundations, individual giving and membership/patron income and we are searching for candidates with some or all of that experience.

Who we are looking for

This is the perfect opportunity for someone who has a passion or understanding of music and wants to work in a creative, hands-on and varied role. It would suit someone who wants their first ‘head of’ role or someone who is an existing head but wants a new challenge.

The wonderful team cannot wait to bring on someone who will bring a wealth of development knowledge with them so they can continue the impact they have.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Friday 17th May 2024.

An inspirational charity is seeking an inspirational CEO. The Amber Trust is a unique charity, dedicated to funding music opportunities for blind and partially sighted children and young people.

Job title: Chief Executive Officer

Reporting to: Board of Trustees through the Chair

Location: Flexibility to work remotely with at least one day per week in our SW London and other locations for meetings as required

Hours:,30 – 37.5 hours per week TBA with candidate

Contract: Permanent

Salary range: £55 - £60K pro-rata (depending on experience)

Charity overview

The Amber Trust provides musical opportunities for blind and partially sighted children, including those with additional disabilities, via its Music Awards and Music Services.

Amber Music Awards fund instrumental and singing lessons, the purchase of musical instruments and specialist software, funding for concert tickets, and travel to musical activities for vision impaired children throughout the UK. In addition, there are structured programmes in its Music Services.

‘Little Amber’ is a service that offers music resources and quarterly sessions with a specially trained music practitioner to children under five and their families. ‘AmberPlus’ provides music resources and sessions offered on a termly basis to children over five who also have complex needs.’ ‘With Music in Mind’ is a new service for visually impaired children and young people with life-limiting neurodegenerative disease. Amber’s workshop scheme offers music sessions for groups of children in schools, charities and community organisations.

We have also developed extensive online music resources for teachers that are freely downloadable from anywhere in the world.

The Charity has a turnover of around £400k, employs a small central administrative team, and, for the music services, works through a large network of self-employed practitioners.

 Role purpose

The Chief Executive Officer is responsible to the Board of Trustees for leading The Amber Trust, developing and realising Amber’s vision and strategy, and playing a key ambassadorial role with funders and other senior stakeholders. The CEO is responsible for the management of the charity and its staff and the execution of Amber’s targets, plans and policies, ensuring that resources are used to best effect in meeting the needs of beneficiaries. The CEO is responsible for initiating and overseeing new initiatives that will ensure Amber plays a leading role in the field of music and blindness in children and young people into the future.

Role Description

Accountabilities: To develop, lead and manage The Amber Trust, in particular:

 Strategy

•      to develop and deliver innovative projects and services in accordance with Amber’s strategy.

• to ensure Amber flourishes, meeting all its charitable objectives and its legal obligations as a charity and a company limited by guarantee, and to honour its duty of care to its staff, beneficiaries and other stakeholders;

• to maintain Amber’s ethos of providing individual and personal support to beneficiaries and their families;

• to lead Amber in the development and implementation of its long- and medium-term strategy and annual business plans in accordance with the strategic direction and policy framework agreed by the Trustees;

Fundraising and events

• to attend, represent and promote Amber at meetings, conferences and other events, enhancing its profile across the UK – occasional evening and weekend work and travel may be required for this;

• to manage volunteers and liaise effectively with fundraisers and individual donors;

• to engage in fundraising and income-generating activity to ensure the sustainability and growth of Amber, including bid writing activity;

• to monitor and evaluate the services offered by Amber as required by external funders and Trustees, writing and submitting reports to deadline

Operations

• to manage and support operations and services and to be hands-on where required to ensure these are delivered;

• to be pro-active in maintaining digital media relating to Amber and its work, including (but not limited to) its web page, Facebook, Twitter, Instagram, LinkedIn, and YouTube;

• to manage the budget prudently to ensure Amber’s financial soundness;

• to ensure efficiency and effectiveness externally in service delivery, and internally in its systems, resources and infrastructure;

• to communicate effectively and in a timely manner with Trustees, organising and contributing to regular meetings for the Board, and its Investment, Fundraising, Digital Media, Music Awards and Music Services subcommittees, including the provision of reports, financial information, data on service delivery and all other matters to enable the Trustees to fulfil their governance role.

People management

• to manage staff, setting their objectives and ensuring that these are met, and that colleagues appreciate the ethos and values of Amber, and work in accordance with its strategic objectives, with regular update meetings and an appraisal cycle, and to monitor and recommend to Trustees appropriate remuneration;

• to ensure all staff are aware of current national policies and procedures relating to safeguarding in relation to the children and young people that Amber serves, and are given training annually.

Also to undertake other such duties as may reasonably be required from time to time by the Trustees.

Person specification

The successful candidate will be able to demonstrate that they have the following essential requirements:

 Essential criteria

· Proven leadership experience in the third sector

· Proven management experience in at least two organisations

· Demonstrable passion for music

· Experience of measuring the impact of charitable services and driving quality improvements

· Degree level education or equivalent

Knowledge, skills and experience

· Experience of working with trustee boards and an understanding of their role and governance experience

· Experience of programme development and the management of grants

· Familiarity with UK charity law and governance issues

· Awareness of disability issues

· A track record of successful fundraising

· Experience of staff management including personal development, objective-setting, recruitment and performance management

· A high level of computer literacy in standard office packages and CRM systems such as Salesforce ;

Competencies and personal qualities

· The capacity for innovative thinking

· The ability to motivate self and others – of developing a vision and enlisting others to share it

· The ability to see ideas through from concept to implementation and evaluation

· The capacity to operate at a strategic level and to analyse and understand complex issues;

· The ability to prepare and manage budgets;

· Strong organisational, written and oral communication skills, including experience and confidence in public speaking and in effective report writing

· The ability to work in a self-directed manner, and to develop good working relationships with stakeholders

· A commitment to equity, diversity and inclusion, treating people from all backgrounds with respect, dignity

· The right to reside and work permanently in the UK

 Desirable criteria

 · Experience of working with or caring for people with visual impairment

· Familiarity with the UK education system, and in particular, music education

· Knowledge of and familiarity with special education provision, incl]uding special schools

· Familiarity with other regional and national music organisations working in the field of music education.

The closing date for all applications is 9:00 am Monday, 20th May 2024. Initial interviews are planned to take place face-to-face in London on Wednesday 29th and Thursday 30th May 2024.

To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.

Full-time, permanent contract, 35 hours per week.
Salary: £38,000 - £40,000 per annum, dependent on experience.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. Too many teenagers miss out on the opportunities to play and share music together—and the resulting boost in confidence and life skills development—simply because of where they live or their family's financial situation. With our Orchestra and free projects and activities across the UK, we are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.

We are searching for a dedicated Individual Giving Manager to join our dynamic team at a time of significant growth and ambition. Line managing two Individual Giving Coordinators, this pivotal role will manage donor acquisition and stewardship campaigns as part of a successful and established programme, alongside helping to diversify income streams.

The ideal candidate will be confident in the theory and practice of direct marketing, with experience of managing Individual Giving campaigns. You will be highly organised with exceptional attention to detail. You will be confident in developing excellent donor experiences, whether through written communications or in-person interactions. Excellent relationship-building skills and a passion for championing teenagers and young people are essential.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.

For more information and to apply, please visit our website.

The deadline for applications is 10am on Wednesday 8 May 2024.

We are looking for an Advice Service Manager to join our passionate and hardworking team. The successful candidate must have an in depth understanding of refugee and asylum seeker support needs. Key elements of the role include:

Main Duties and Responsibilities

Management Team:

• As part of the Management Team to oversee the function of the organisation and its strategic development, especially in relation to SRS’s advice service

Service Development

• Be responsible for developing the advice service according to organisational needs and strategy

 Team Management:

• To line manage and develop a team of Advice Workers and Reception/Admin Officer, to ensure they are suitably trained and supported to deliver a high-quality advice service across the county
• To line manage the Employment and Training Coordinator to ensure the employment and training team delivers an effective and cohesive service, which complements the work of the advice team

 Management of Advice Service and Direct Service Provision:

• To ensure that the advice service promotes equality of access to all asylum seekers and refugees (clients) seeking advice and that they feel welcome and effectively supported
• To manage the advice team across the following areas:

1. To assess clients’ needs and propose actions to address these needs (e.g. writing letters or emails and/or making telephone calls) in a professional manner
2. To ensure that clients have access to advice about all aspects of living in the UK and to ensure they understand their rights and responsibilities under UK law
3. To work to achieve agreed outcomes which will bring about positive changes in our clients’ lives
4. To promote independence on the part of the clients and actively empower them to help themselves according to their individual abilities
5. To direct clients to other services provided by Suffolk Refugee Support and / or external agencies (making appointments where appropriate)
6. To respond to telephone requests for information from clients, statutory, voluntary, and private sector organisations and the general public

The Advice Service Manager will:

• Guide the advice service team on complex casework, where needed
• Building on the advice team’s expertise, and with the support of the HR and Training Officer, ensure that their team is up to date on the latest legislation and procedures that impact the asylum seekers and refugees we work with
• Be responsible for decision making and for ensuring that direct funding and grants to clients are in line with policy

Newly arrived asylum seeker support

• To keep abreast of numbers of new arrivals of asylum seekers into Suffolk
• To facilitate clothing donations to those in most need, ensuring that stocks are maintained
• To ensure that clients in asylum accommodation across Suffolk can access our services
• To develop and oversee positive activities for asylum seekers, such as sports and music groups (in liaison with SRS's Operations Manager)

Immigration support lead

• To develop good relationships with immigration legal services and solicitors to ensure that clients can access the information they require and that clients understand the processes they are going through

 Vulnerable Client & Safeguarding Lead

• To be the support lead for very vulnerable clients or where there are cases with safeguarding concerns

Client representation

• To promote the views and experiences of SRS’s clients at external meetings and advisory boards, by participation in face to face and virtual meetings and in giving occasional presentations, using on-the-ground knowledge

Partnership working

• To develop and maintain good working relationships with external service providers and agencies, and to oversee joint working and services development

Monitoring, Evaluation and Donor Reporting

• To ensure services given and outcomes achieved are recorded on internal monitoring systems and that data protection regulations are adhered to
• To provide monthly summary reports for the Charity Manager and board of trustees
• To compile reports in reference to our funders’ outcomes and targets
• To help with the development & administration of written information produced by SRS for our clients’ benefit
• To contribute to development of new services and funding applications

The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.

TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.

The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.

This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.

Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.

In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.

Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.

* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.

We are The Conservation Volunteers.

Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.

Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.

The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.

The outcomes of our work:

· Environment: Green spaces are created, protected and improved, for nature and for people.

· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.

· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.

· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.