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Deputy Service Manager

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Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Do you have a successful track record in a trusts and foundations role, with experience of developing and maintaining key relationships over a sustained period?

We're looking for a Trusts and Foundations Officer to support the delivery of our trusts and foundations strategy, from identifying and cultivating new opportunities to nurturing long term relationships.

What does this role do?

As Trusts and Foundations Officer, you'll:

• manage a personal portfolio of existing and new trusts and foundations ensuring a first-class cultivation and stewardship journey, which sets us apart from other charities in our sector and inspires trusts and foundations to contribute to our work,
• contribute to the delivery of the team strategy, from communications of enquiry to hosting and attending meetings and events with new and existing donors,
• develop a pipeline to generate new trusts and foundations income for Dogs Trust,
• ensure data is recorded accurately on our internal CRM system and that relationship management is delivered to the highest standard.

This role is a fixed term, family leave cover contract until December 2027. Interviews are provisionally scheduled for 4th August 2026, and will take place on Teams.

Could this be you?

To be successful in this role, you'll have a strong track record of securing five figure grants in a charity environment, with the ability to maintain strong relationships and write persuasive, emotive applications and proposals. You'll have excellent organisational skills, combined with strong communication skills.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Salary: £45,855 - £52,988

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager

Role summary

As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.

You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.

We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.

Key Responsibilities

Operations

• Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
• Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
• Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
• Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
• Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.

Governance

• Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
• Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
• Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
• Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.

Finance

• Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
• Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
• Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
• Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
• Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.

HR & IT

• Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
• Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
• Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
• Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
• Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.

How to apply

Please upload a CV and Cover Letter (no more than 2 sides of A4).

When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.  

For a chat about the role before applying, please call the charity and ask for Patrick.

We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.

Applications close: Monday 3rd August @ 9:30am.

For Recruiters:

This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.

Thank you for your interest in joining the CoachBright team as an Associate Programme Lead.

We are building a network of experienced associates across England to deliver CoachBright programmes during the 2026/27 academic year and beyond.

Rather than recruiting for a single vacancy, we are looking to build a pool of experienced associates who can deliver programmes as they are confirmed with our partner schools and universities. This is a freelance contract, giving you the flexibility to accept programme assignments that suit your availability.

We are a social mobility charity on a mission to support young people from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.

If you’re motivated by improving social mobility and transforming the life chances of young people, we would love to hear from you.

About the role

We're looking for experienced facilitators to join our growing network of Associate Programme Leads, delivering CoachBright programmes in schools and universities across England.

Depending on demand, your availability and the geographical areas you're able to cover, you may be offered one or multiple programme assignments throughout the academic year.

This is a freelance contract for services, offering the flexibility to organise your own schedule and decide which programme assignments you accept. Each programme has a clearly defined scope, fixed programme fee and agreed delivery timeline.

As an Associate Programme Lead, you'll take responsibility for delivering allocated programmes, building positive relationships with schools, universities and volunteers, and ensuring every programme is delivered to CoachBright's high standards.

You’ll be supported by a named CoachBright colleague who will provide programme oversight, quality assurance and operational support throughout your assignments.

What you’ll do

• Deliver CoachBright programmes in accordance with agreed programme briefs.
• Plan, coordinate and deliver high-quality sessions that engage and inspire participants.
• Manage programme delivery, ensuring agreed milestones and deadlines are met.
• Build positive relationships with schools, universities, volunteers and programme partners.
• Maintain effective communication throughout programme delivery.
• Collect evaluation data and contribute to programme impact reports.
• Participate in quality assurance activities and programme reviews.
• Build positive, professional relationships with school, university and other programme partners.
• Act as the primary contact for commissioned programme partners throughout programme delivery period.
• Maintain effective communication with school staff, volunteers and your CoachBright contact throughout programme delivery. 
• Work collaboratively with volunteers, school staff and CoachBright colleagues to ensure programmes run smoothly.
• Escalate safeguarding concerns to the CoachBright DSL, and operational issues and significant partner feedback to your named CoachBright contact.
• Deliver programmes to CoachBright's expected standards of quality and professionalism.
• Complete all required safeguarding, data protection and induction requirements before programme delivery.
• Participate in quality assurance activities, programme debriefs and partner review meetings as agreed.
• Contribute ideas and feedback to help continuously improve CoachBright programmes.

Our programmes

As an Associate Programme Lead, you may be commissioned to deliver one or more of CoachBright's programmes, depending on your experience, availability and the needs of our partner schools and universities.

Although each programme is different, all are designed to improve the confidence, independence and future opportunities of young people from underrepresented backgrounds through high quality coaching.

Programmes include:

UniCoach Programme

Our UniCoach Programme trains university students to become academic coaches, supporting small groups of pupils to build their confidence, independence, resilience and academic progress.

As an Associate Programme Lead, you'll recruit, train and support university volunteers, build strong relationships with school and university partners, coordinate programme delivery and evaluate its impact.

A typical UniCoach programme features 20-30 pupils, and 5-10 undergraduates, and involves:

• 8-10 week delivery period

• Recruitment, training, and coordination of undergraduate volunteers

• Seven sessions at the school featuring all pupils and coaches, normally for one hour at the same time each week

• A graduation celebration event at a local university of the school

• An evaluation impact report

• Programme fee approx £2,850

Peer to Peer Programme

Our Peer to Peer Programme trains older pupils to become academic coaches for younger pupils, helping both groups to develop academically while building confidence, leadership and resilience. 

As an Associate Programme Lead, you’ll.train pupil coaches, support the school throughout programme delivery, maintain the day-to-day relationship, oversee programme quality and evaluate its impact.

A typical Peer to Peer programme features 15 older pupils coaching one younger peer each (total cohort size of 30) and involves:

• 8-10 week delivery period

• Training session for older pupils (coaches)

• Seven sessions at the school featuring all 15 pairs, normally for one hour at the same time each week

• A graduation celebration event at a local university of the school

• An evaluation impact report

• Programme fee approx  £700 - £1,900 (depending on number of sessions selected by partner)

LifeCycle Programme

Our LifeCycle programme provides one-to-one professional coaching for university students from underrepresented backgrounds, helping them navigate university life, develop key skills and achieve their personal and academic goals.

A typical LifeCycle programme features a cohort of 20-30 undergraduate students, who receive six 60-minute online coaching sessions, alongside three in-person workshops.

Depending on your qualifications and experience, you may either:

• Deliver one-to-one coaching yourself (for associates with recognised professional coaching qualifications); and/or

• Coordinate a team of professional coaches, managing programme delivery, partner relationships and evaluation.

Typical programme fee:

• Programme coordination and management only: approx £2,750

• Programme coordination & professional coaching: fee dependent on coaching experience and cohort size

Programme fees vary depending on the programme type and will always be agreed in advance before work begins.

Locations

We expect to deliver programmes across the following areas during the 2026/27 academic year and welcome applications from people able to travel within one or more of these locations:

• Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire and Milton Keynes
• West Midlands, East Midlands
• Cornwall and Plymouth
• Merseyside, Greater Manchester, Lancashire, Cheshire and Staffordshire
• Northumberland, Newcastle, Tyneside and Teesside

What we’re looking for

Essential:

• A genuine passion for improving life chances for young people from disadvantaged backgrounds and a commitment to CoachBright's mission and values.

• Experience delivering programmes, workshops, coaching, mentoring or training with children, young people or adults.

• Experience building positive, professional relationships with schools, universities or other partner organisations.

• Excellent organisational and time management skills, with the ability to plan ahead, manage competing priorities and consistently meet agreed deadlines.

• Demonstrable ability to work independently, exercise sound judgement and take responsibility for delivering high quality outcomes with minimal supervision.

• Comfortable working on a freelance basis, including managing your own workload, availability and invoicing arrangements.

• Strong written and verbal communication skills, with the ability to communicate confidently with a range of stakeholders.

• Confidence using digital systems to manage programmes, maintain accurate records and produce high quality written reports.

• Willingness and ability to travel independently to programme locations within your preferred geographical areas.

• Willingness to complete an Enhanced DBS check through CoachBright prior to programme delivery.

Desirable:

• Experience recruiting, training or supporting volunteers.

• Experience collecting evaluation data and producing impact or evaluation reports.

• Previous experience working on a freelance or self-employed basis.

• Understanding of the barriers to social mobility, both nationally and in your region.

• Experience of partnership management or sales in an education context.

• An existing network of contacts in schools or universities, or a demonstrable ability to build one quickly.

• Access to a car for reaching schools in areas with fewer public transport options.

Key details

Contract Type:
Associate Programme Lead (Freelance Contract for Services). You will be engaged as an independent contractor, not an employee of CoachBright.

Programme Availability:

Programme assignments are offered throughout the academic year as partner schools and universities confirm delivery. The number of programmes offered will vary depending on demand, your availability, and the geographical areas you are able to cover. While we cannot guarantee a minimum number of programme assignments, we are looking to build long term relationships with associates who consistently deliver excellent programmes. 

Support:
Every Associate Programme Lead is supported by a named CoachBright colleague who provides programme oversight, quality assurance and operational support.

Training:
Successful applicants will complete a paid induction before delivering their first programme and receive programme-specific training where required.

Safeguarding

An Enhanced DBS check and safeguarding training are required before programme delivery begins. 

Travel

The role is home-based with regular travel to partner schools and universities. Reasonable travel expenses will be reimbursed in line with CoachBright's Expenses Policy. 

Insurance

Successful candidates will be covered by our insurance so will not need to source their own. 

How to apply

Please send a CV and brief covering letter answering the application questions through the CharityJob portal.

We welcome applications on a rolling basis. Early applications are encouraged.

Shortlisted candidates will be invited to a one-stage interview via video meeting during July and August.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job Description

Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.

We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.

The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
 

Duties and Responsibilities

You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.

You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.

Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.

Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.

For full details on this role, please view the job pack attached below.

Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.

Interviews will take place between 3rd - 7th August.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

Job description

We are looking for a Strength & Conditioning Coach to lead the programming and delivery of Strength & Conditioning for the TeamUCL High Performance Programme. 

The role is a part time, averaging 14-18 hours per week. This role is based at our Bloomsbury campus with occasional delivery at the UCL East gym site, and across London for testing and pre-season.

Do you have experience in teaching advanced strength and conditioning techniques? Do you understand how best to programme for elite athletes? If the answer is yes, then we want to hear from you.

Our ideal candidate will have:

• A Level 3 qualification, or above, in Personal Training/Gym Instruction
• An understanding of the principles of periodisation of training schedules, incorporating all aspects of a strength and conditioning programme, including testing.
• Experience of working with elite athletes in a high performance environment

Please apply through the online application form.

Interviews will take place on Friday 31 July.

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.

The Individual Giving Manager will be responsible for developing and implementing strategies to increase individual giving donations (regular giving and one-off donations at relatively lower level) and philanthropic support (major gifts from ‘philanthropists’). This role will involve building relationships with donors, managing fundraising campaigns (including targeted mailouts/email-outs, social media campaigns and events), and ensuring effective stewardship of donor contributions (‘looking after’ donors, communicating the difference their donations make, keeping them engaged to inspire further donations/increased support).

The role will also oversee our event fundraising include at the London Marathon.

Key Responsibilities:

• Develop and execute individual giving and philanthropy strategies to meet fundraising targets.
• Identify, cultivate, and engage major donors and prospects.
• Manage donor relationships and ensure effective stewardship.
• Plan and coordinate fundraising events and communication campaigns.
• Oversee London Marathon runners and associated fundraising.
• Collect, analyse and use ‘data’ about prospective and current donors (individual givers and major donors) to ensure that all communications with them are tailored and targeted.
• Collaborate with the Fundraising Manager and Communications Freelancer to create compelling fundraising materials targeted to prospective and current donors (individual givers and major donors).
• Monitor and report on fundraising performance and donor engagement.
• Maintain accurate donor records and ensure compliance with data protection regulations.
• Provide regular updates and reports to senior management.

Qualifications:

• Proven experience in fundraising, donor relationship building and relationship management, or a similar role.
• Strong understanding of fundraising principles and techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using fundraising software and CRM systems.
• Strong organisational and project management skills.

Qualified Play Therapist

Location: South Hampshire Women’s Refuge, Southampton

Salary: £15,806 per annum

Vacancy Type: Permanent, Part Time (20 hours per week)

Make a real difference to the lives of children and young people affected by domestic abuse.
At Stonewater, we believe every child deserves a safe space to heal and thrive. We’re looking for a compassionate, creative and qualified Play Therapist (known internally as Play Therapy Worker) to join our Domestic Abuse Services team. This is a unique opportunity to use your skills to empower children and young people through therapeutic play and person-centred support.

What you’ll do

• Deliver age-appropriate, strengths-based play therapy to children and young people living in our refuge accommodation.
• Use a variety of creative techniques – from storytelling and art to music and role play – to help themselves and build resilience.
• Work with the children, young people and families development workers to create individual support plans and work closely with parents to create safe, nurturing environments.
• Collaborate with multi-agency partners and contribute to safeguarding best practice.
• Play a key role in shaping our children and family support programme.

What we’re looking for

• A recognised Play Therapy qualification and registration with a relevant professional body (e.g., UKCP, BACP, BAPT).
• Experience delivering outcomes-focused therapy to children and young people.
• Strong understanding of child development, attachment theory, and the impact of domestic abuse.
• Ability to work creatively, flexibly, and in a non-judgemental way.
• Excellent communication and partnership skills.

Ready to make an impact?

Apply today and help us create safe, supportive spaces where children and young people can flourish.

**This post is restricted to female applicants only under the provisions of the Equality Act 2010, Schedule 9, Part 1. The role is based within a female-only domestic abuse refuge, where the provision of services requires a female worker to ensure the privacy, dignity, and safety of residents.

Discover Stonewater:

Stonewater have 20+ years’ experience delivering refuge, safe accommodation and community based domestic abuse services. Our services include Women and Children’s Refuges, LGBTQ+ Safe Space, a South Asian Women’s Refuge and dispersed accommodation to support those that are unable to access traditional Refuges such as male survivors, those with pets and those facing multiple and complex disadvantage. Our dispersed model of safe accommodation ensures equal access for all.

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 survivors across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Caretaker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Caretaker

Location: Bermondsey. 

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to be flexible outside this shift pattern as per service requirements.

About the Role

We're looking for a Caretaker to join our team based in Bermondsey. You will support the team to ensure our properties are maintained to a high standard by carrying out a variety of tasks including cleaning and handy person duties. You will deliver a professional, customer service focused service to ensure our properties are safe and work towards our good homes standard. 

You will join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP).The service supports residents who have recently been released from prison who move into our residential accommodation. We support them in their journey to reintegrate into the community, helping to reduce reoffending rates post release. You will play a vital role in supporting our residents to rebuild their lives, communities, and provide opportunities for them to do this. 

Responsibilities Include:

• Clean buildings and rooms including end of tenancy deep cleans
• Keeping garden soil and refuse clear of damp courses and air bricks
• Prepare accommodation for new occupants
• Carry out basic repairs and maintenance which could include furniture upkeep, gardening, replacing bulbs, painting and decorating
• Work closely with teams to carry out risk assessments
• Work with external partners for further repair tasks

About You

We're looking for someone who has a keen interest in Caretaking and has an understanding of health, safety, and environment, with the ability to apply this practically to a residential service. You will be able to take ownership of your role and projects, and can work independently as well as part of a team. You will understand the needs of our residents and able to work flexibly to meet tailored needs for our residents and staff.

• Proven appropriate experience in a similar role, this can include housekeeping, cleaning, or handyperson work
• Proactive nature, with the ability to make decisions and use initiative to provide logical solutions, taking ownership and accountability
• Excellent communication skills both written and oral including relationship building
• Attention to detail and quality, with high level of organisation skills
• Knowledge of Health, Safety, and Environment laws and practices in accommodation settings
• Understanding of the housing needs of people with multiple and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager 

Location: Romford, please note that this location does not have step free access

Salary: £34,400

Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. 

About the Role

We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. 

You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

What we are looking for:

• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Community Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Community Mental Health Recovery Worker

Location: Based in Catford in a well connected area near Forest Hill and Catford Bridge stations, with nearby bus routes including the 171 and 185. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £28,800

Shift Pattern: 37.5 per week on a pro rota between Monday to Sunday on a rota between 08:30 - 21:00. Shift patterns and weekly hours may vary dependent on service and resident requirements. You may be required to work Bank Holidays.

About the Role

We are seeking a dedicated and compassionate Community Mental Health Recovery Worker to join our team based in Catford. Penrose Jigsaw Service is a forensic mental health service and work in partnership with South London and Maudsley NHS Trust (SLaM).  You will empower and motivate both our male and female residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person-centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.

Your focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches. We provide supported accommodation within a forensic step-down service, delivering residential and community-based support. We provide intensive accommodation-based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants. Support includes medication support, supervision, and regular health and safety checks, tailored to meet the complex and challenging needs of our residents and participants.

Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We are looking for someone compassionate and driven individual, with a genuine desire to support others in achieving their goals and overcoming challenges. You thrive in a fast-paced, dynamic environment, and can remain calm and non-judgmental in difficult situations. Great communication skills are essential, allowing you to build meaningful relationships with residents, colleagues, and external partners. You are proactive, solution-focused, and possess a solid understanding of the complex needs faced by individuals with mental health issues. You are adaptable, able to work flexibly, and committed to SIG’s mission of empowering individuals through innovative and inclusive support.

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly mental health and substance dependency
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Engagement Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Engagement Worker

Location: This role is based in Catford. The service is a short walk from Catford Station. The area is also served by multiple bus routes, including 75, 47, 136, 185, offering direct local and regional connections for staff commuting to the service. Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday 8:00 - 21:00 or mixed shifts. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota

About the Role

We're hiring a Engagement Worker to join our team based in within a Men’s Housing Accommodation Support Service (HASS) residential service in the Catford area. The project provides 6-bed supported accommodation for men with complex needs, including mental health challenges, offending histories, trauma, homelessness, and social exclusion. The service operates within a psychologically informed environment (PIE) and is delivered by a mixed-gender staff team, working closely together to provide consistent, relational support.

You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community. You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your work will be guided by co-produced support plans, developed in partnership with each individual to reflect their goals and circumstances.

Key Responsibilities Include:

• Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
• Creating one to one person centred support plans to support residents in achieving their goals; Supporting individuals to progress from crisis through to independent living.
• Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.

• Providing housing related support, supporting tenancy sustainment and successful resettlement.

• Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
• Working collaboratively with external professionals, including probation, housing, and mental health services.
• Maintaining accurate records to support effective risk management, including risk assessments and case notes.
• Support risk management, safeguarding, and structured support planning
• Lone working is part of the role, but you’ll always have a supportive team around.
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.

About You

We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges as they arise, with support from the wider team. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. 

What are we looking for:

• Ideally an understanding of Personality Disorder
• Ideally an understanding of Criminal Justice System
• Dedication to provide support within a service which provides high level support to residents who are referred to us by the criminal justice system
• Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
• Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
• Ability to motivate and empower others to reach personal goals and overcome barriers to independence
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Hackney Empire is looking for a new Theatre Technician.

The Theatre Technician plays a vital operational role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the technical leadership team, you will deliver exceptional hands-on technical support across stagecraft, lighting, sound and rigging systems to realise the creative ambitions of visiting companies and in-house productions. 

This is a production-focused role that requires combining physical, high-level stagecraft management during the intensive fit-ups, live show operations and rapid get-outs with a proactive approach to health and safety, equipment maintenance and visiting company care. 

The Royal Albert Hall

Financial Planning and Analysis Manager
Permanent, Hybrid
£61,250- £70,000

Trace are delighted to be partnering with The Royal Albert Hall to help them find an experienced and commercially minded Financial Planning and Analysis Manager to join their Finance team.

The Financial Planning and Analysis Manager leads the Hall's financial planning, budgeting, forecasting and management reporting functions. Working closely with senior leaders across the organisation, you'll turn financial data into meaningful insight, helping shape strategic decisions and supporting the Hall's long-term success.

Key Responsibilities:

• Lead the production of timely, accurate and insightful monthly management accounts and performance reporting.
• Deliver high-quality financial analysis and scenario modelling to support strategic planning and organisational decision-making.
• Lead the organisation's annual budgeting process and three year business plan, ensuring alignment with strategic priorities and challenging assumptions where appropriate.
• Develop sophisticated financial models supporting business planning, investment appraisal, pricing decisions and long-term financial sustainability.
• Lead, motivate and develop the Financial Planning and Reporting team, creating a high-performing, collaborative and customer-focused culture.
• Lead the continual development of financial systems, reporting tools and data quality.
• Lead the development of management dashboards and KPI reporting across the organisation.

Key Skills & Qualifications

• You'll be a qualified accountant (ACA, ACCA or CIMA) with a track record of turning financial data into strategic insight.
• Equally comfortable partnering with senior leaders as leading a talented finance team, you'll bring expertise in budgeting, forecasting, financial modelling and performance reporting, alongside excellent communication skills and a drive to improve systems, processes and decision-making.
• Advanced Excel and financial modelling skills
• Experience of Power BI and ERP systems would be welcomed but is not essential.
• Experience in the arts/charity sector, or the entertainment/hospitality world would be beneficial

This is an exciting opportunity for an ambitious finance professional looking to further their career in a unique organisation at one of the world's most iconic venues.

To see the job description for more detailed information about this role, please visit the RAH website and apply via LinkedIn. Any further questions should be directed to Ellie Prideaux at Trace Recruitment. 

The closing date for all applications is 11:59 pm on Sunday 19th July.

Applicants must be available for a first interview on the week commencing 20 July 2026

The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.