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Closing today at 23:30
Start, Salford (On-site)
£40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
Posted 2 weeks ago Apply Now
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The King's Trust, Belfast (Hybrid)
£44,700.00 to £56,000.00 (pro-rata £35,760.00 to £44,800.00), dependent on your skills, knowledge and experience
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Hope Projects, Balsall Heath (Hybrid)
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Page 5 of 13
Salford, Greater Manchester (On-site)
£40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
Part-time (21 hours per week (Tues to Thurs, 9am–4.30pm) )
Permanent
Job description

Creative Health Service Delivery Manager
Hours of Work:
 Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu). 
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate 
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)

About Us

START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.

About the Role

We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.

In this role, you will:

  • Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
  • Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
  • Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
  • Champion the delivery of high-quality programmes that support improved mental health and wellbeing

We are looking for someone with:

  • Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
  • A track record of meeting contractual KPIs in a Commissioner-led setting
  • Strong line management experience, including leading multidisciplinary teams
  • Experience delivering or overseeing creative programmes that promote wellbeing
  • Excellent organisational, communication and stakeholder engagement skills

If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:

  • competitive starting salary 
  • generous pension scheme 
  • 30 days annual leave plus all public holidays (pro rata for part time employees)
  • flexible working options 
  • a culture encouraging inclusion and diversity 
  • interest free employee loans
  • employee assistance programme
  • group income protection scheme

The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.

Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Please read the job description for details and relate to this in your application.

No agencies please.

Application resources
Application Instructions

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement outlining your suitability for the role based on the attached person specification.

Applications should be submitted by 12 noon on 19th September 2025. Initial interviews are scheduled to be held on week commencing 29th September 2025.

Posted by
Start View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 05 September 2025
Closing date: 19 September 2025 at 23:30
Job ref: 167610_SIM
Tags: Advocacy, Counselling, Care Management, Operations, Culture, Customer support, Delivery, Engagement / Outreach, Health / Medical, Information Management, Insights, Mental Health, Mentoring / Coaching, Monitoring and Evaluation, Partnerships, Programme Management, Safeguarding, Strategy, Wellbeing, Governance / Management