National programmes officer jobs
Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.
You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.
Please see our attached candidate pack for the full role description
All-in Careers for Jesus | Equipping students and young adults for strategic careers that make disciples
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as a Community & Events Fundraising Officer, to help develop and grow this key area by engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities.
This opportunity comes at an exciting time within the Charity as we look to grow our team and reach. The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.
We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our team. This role will be key, as we look to embed our ambitious new strategy to grow our income, reach and impact.
Key tasks and responsibilities
Community & Events
- Working with the Fundraising Manager to develop and implement strategies to support the growth from community fundraising activities.
- Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals.
- Develop an annual calendar of participation events, including leading on the creation and delivery of marketing activity for these initiatives to maximise promotion, engagement and income.
- To work closely with the Hospital Engagement team within the Charity Hub to help ensure good cross stewardship, maximise hospital staff participating in events and being on-hand to meet with potential donors.
- Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets.
- Support with the recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them.
- Cultivate and manage relationships with supporters, ensuring excellent stewardship and engagement.
- Identify and develop opportunities to grow the Charity’s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation).
- Representing the Chairty at external functions, events, giving talks and presentations as required.
- Work closely with the marketing team on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement.
- Build a robust fundraising pipeline across community and events, monitoring and evaluating the success of fundraising activities, producing regular reports and data analysis.
- Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability.
- Keeping accurate records of donor interactions, income, and expenditure on the charity’s database (Beacon).
- Performing other duties as reasonably required within the role.
- To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.
Knowledge and experience
- Experience of increasing income through successful community events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector.
- A proven track record of delivering an excellent customer/supporter stewardship experience.
- Experience of managing multiple projects and budgets.
- Demonstrable experience using data insight and analysis to inform decision making.
- Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter databases.
- Knowledge of a Fundraising Database and knowledge of fundraising regulations.
Skills, abilities, and behaviours
- Excellent interpersonal and negotiation skills with the ability to motivate and influence people.
- Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
- Ability to adapt quickly and be solutions focussed.
- Ability to prioritise and manage a demanding workload and work on several priorities at once.
- Ability to work as part of team and to use own initiative.
- Knowledge and experience of using a CRM database (Beacon).
- Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences.
- Good written skills with the ability to communicate with different stakeholders.
- Self-driven and results orientated with a positive outlook and clear focus on supporters.
- Willingness to work hard and attend, where necessary commitments outside normal office hours.
- A Full UK driving license and access to a car.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Head of the Inclusive Leadership Course to lead our year-long programme for senior school leaders, training 200+ headteachers, deputies and assistant heads annually to reduce lost learning and transform inclusion practice across England's schools.
This is a senior leadership role with responsibility for designing and delivering a sector-leading professional development programme, building strong relationships with school leaders and strategic partners, and capturing evidence of impact. The role will lead facilitation of regional cohorts, oversee quality assurance across all programme delivery, and work closely with MAT and LA leaders to scale understanding and reach.
The role requires regular national travel for programme delivery, regular office attendance and representing The Difference at conferences and sector events. You will work directly with the Deputy CEO to develop course content, identify opportunities for programme expansion, and ensure the course remains at the forefront of inclusion leadership practice.
We are looking for a confident leader with a strong track record in senior school leadership, programme design and delivery, and stakeholder management, alongside the ability to translate inclusion strategy into measurable outcomes for young people.
About The Difference
Every day, the equivalent of 5,500 children are suspended from England's schools, doubling their likelihood of being NEET by 24. The Difference is a young education charity founded to change this story through whole school inclusion. Since 2019, over 1,000 school leaders have completed the Inclusive Leadership Course. 94% report shifted knowledge of inclusion, and 64% of schools subsequently saw suspensions data buck national trends. The course has been the test bed for our Whole-School Approach to Inclusion, with principles now evident in the Schools White Paper.
Key Responsibilities
- Lead design of the Inclusive Leadership Course to ensure full engagement across the year and measurable improvement in Whole School Inclusion practice
- Lead facilitation on regional cohorts, building cohort buy-in and belonging while maintaining high engagement and satisfaction
- Design and execute evidence capture to provide timely, valuable data for The Difference Impact Strategy
- Stay informed of promising practice to ensure the course remains sector-leading, piloting new content before wider roll-out
- Represent The Difference through speaking engagements and writing
About You
Essential:
- Senior leadership experience in schools with a track record of leading inclusive work that gives credibility to stakeholder relationships
- Experience designing and delivering professional development that has led to improved student outcomes
- Proven ability to build teams with strong identities to deliver against ambitious targets
- Experience quality assuring autonomous staff in ways that empower while delivering consistent outcomes
- Strategic ability to juggle competing priorities, spot and mitigate risks, and identify opportunities
- Credibility to hold significant relationships with MAT CEOs, Directors of Children's Services and DfE
- Commitment to personal growth, including diagnosing your own development areas and using others' expertise
- Shared values with The Difference and personal commitment to improving life outcomes for young people
Desired:
- Insight through life or work into school experiences of over-excluded young people
- Product design experience building business cases for new services in the school sector
- Early-stage social enterprise or charity experience
Please see the attached Job Description for full role details and person specification.
We are committed to building a diverse team and strongly encourage applications from under-represented groups in the charity sector. As part of our commitment to fairer recruitment, all applications will be assessed with names and protected characteristics redacted where possible.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:
- Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
- LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.
Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.
Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.
Please apply by sending your CV, along with a covering letter (no more than two pages), telling us why you think you are the best person for the job.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
For over 30 years, we’ve pioneered the use of beekeeping as a sustainable development tool, helping communities across Africa escape poverty while protecting biodiversity. Now we’re ready to scale our impact significantly — growing from £900K to £1.4M income within three years and expanding to new locations using our proven model.
The Opportunity:
This is a rare chance to lead a mission-driven organisation with huge potential. You’ll work with influential patrons including The Queen, Monty Don, Martha Kearney, Kate Humble, and Hugh Fearnley-Whittingstall, all ready to actively support our ambitious goals. You’ll manage a talented team of seven and work alongside seven committed trustees.
What we’re looking for:
We need a leader who
- Is genuinely passionate about environmental sustainability and poverty alleviation
- Can develop and execute ambitious fundraising strategies, including corporate partnerships and major donor relationships
- Brings financial acumen and strategic planning experience
- Enjoys managing and developing people—our small team is excellent and is keen to welcome great leadership
- Thrives on networking and relationship-building, actively seeking opportunities
- Is comfortable being the external face of the organisation with donors, corporates, and partners
- Has senior leadership experience (ideally in the third sector, though we welcome strong leaders from any sector)
Key Responsibilities:
- Lead strategic planning and organisational growth in partnership with the Board
- Act as chief fundraiser and spokesperson, personally engaging with high-level donors
- Develop corporate partnerships and ESG opportunities
- Manage and inspire our team of seven, fostering a culture of excellence
- Oversee a ~£1M+ budget and ensure strong financial management
- Deepen relationships with international partners in Ethiopia, Ghana, Uganda and beyond
- Build BfD’s profile and brand visibility
What we offer:
- Salary of £65,000-£70,000 (negotiable based on experience)
- 25 days holiday plus bank holidays
- Pension (flexible package)
- Hybrid working possible with minimum 3 days in our Monmouth office (important for team collaboration and partner engagement)
- The chance to lead a respected organisation through an exciting growth phase
- Opportunity to make a real difference to communities and biodiversity worldwide
Timeline:
Application deadline: 13th April 2026
Bees for Development is committed to equality, diversity and inclusion in our workplace.
For over 30 years, we’ve pioneered the use of beekeeping as a sustainable development tool, helping communities across Africa escape poverty.
The client requests no contact from agencies or media sales.
This is a great opportunity to join a purpose-led health and care charity as their Recruitment Officer, supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.
This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.
If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you!
Role: Recruitment Officer (Programmes)
Organisation Type: Health and care charity
Salary/Rate: £23 – £26 per hour
Working Arrangements: Hybrid – 2 days per week in London office
Employment Type: Temporary position
Hours: Full time 35 hours per week
Duration: 3 - 6 months approx..
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged!
The Role:
As the Participant Engagement Lead, you’ll play a central part in growing enrolment across my client’s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant.
Your responsibilities will include:
- Acting as the primary point of contact for prospective participants across open programmes
- Proactively nurturing enquiries and guiding individuals through to enrolment
- Managing the full application and admissions cycle using a new system
- Coordinating virtual interviews and communicating outcomes promptly
- Overseeing onboarding, invoicing, ticketing and participant communications
- Maintaining accurate recruitment metrics and reporting against targets
- Collaborating with marketing colleagues to align campaigns with recruitment goals
- Contributing to promotional messaging and ensuring programme information is accurate across channels
- Working closely with programme leads to ensure seamless handover from recruitment to delivery
- Identifying opportunities to streamline and enhance recruitment processes
About You:
You’ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets.
You’ll also have:
- Experience handling high-volume enquiries with professionalism and responsiveness
- Strong organisational skills and the ability to manage multiple workflows simultaneously
- Confidence with data, reporting, budgeting and forecasting
- Excellent written and verbal communication, with a warm and persuasive tone
- Strong CRM/database experience and high attention to accuracy
- A collaborative approach and the ability to work cross-functionally
- A proactive, solutions-focused mindset and comfort working in a changing environment
- Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential.
Why Apply?
This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You’ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.
If you’re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt.
Interested?
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Who we are and why we are needed
The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing.
Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works.
The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.
Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.
The role
In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:
- ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back
- building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners
- working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models
- incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners.
Key responsibilities
Grant making and programme delivery
- Provides strategic oversight of the grant-making model, ensuring alignment with The Fore’s overall mission and priorities
- Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges
- Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach
Partnerships and income
- Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity
- Supports colleagues to shape high-quality proposals, renewals, and reporting
- Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders
- Ensures that The Fore’s external messaging and positioning are clear, compelling and aligned with partner priorities
- Acts as a senior escalation point for complex funder relationships or delivery challenges
- Supports the ongoing development of The Fore’s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners
- Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore’s portfolio
Impact, data and systems
- Holds responsibility for the organisation’s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities
- Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning
- Ensures that insight and impact are translated into clear, compelling external communications to support The Fore’s positioning and influence
People and internal operations
- Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently
- Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers
- Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture
- Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented
- Holds oversight responsibility for The Fore’s physical office space and equipment, managing lease and facilities contracts
- Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms
Governance, compliance, risk and finance
- Oversees the organisation’s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place
- Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity
- Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting
- Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security)
Experience and attributes
- Minimum 5 years’ experience in a senior operations or programme oversight role
- Track record of translating strategy into operational plans and delivery
- Exceptional interpersonal, communication and presentation skills
- Track record of developing and sustaining excellent relationships with stakeholders
- Exceptional people management skills
- Strong prioritisation skills and highly organised
- Demonstrable self-starter with excellent follow-through
- Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution
- Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style
Key details
- Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure.
- Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home).
- Reports to: CEO
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.
Make a real difference in your community!
As TCF Programme Officer, you’ll be at the heart of two exciting funding programmes: the Thurrock Community Fund, supporting local voluntary, community, faith, and social enterprise projects, and the new ‘#I Will Fund’ from the National Lottery, empowering youth-led social action.
You’ll coordinate applications, grants, and reporting, ensuring both funds run smoothly and fairly—giving you the chance to see your work directly benefit local people and projects that matter.
#Community Fund Programme Officer. #Programme Officer. #Community
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.
Job description
We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.
Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.
Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
We are very excited to announce that we have been awarded a grant by The National Lottery Community Fund to help us support our most valued micro and small voluntary and community groups in Oxfordshire.
As the Programme Manager, you will play a pivotal role in driving forward this partnership initiative, working collaboratively with our delivery partners, with local stakeholders, community and voluntary sector groups, and our funder The National Lottery Community Fund to ensure that impact measurement and activity reporting is kept on track. You will work with two new SaM Community Development Workers, and with our partner organisation staff to develop a new outreach programme of infrastructure support shaped with and for the micro and small organisations across the county. You will develop a tailored action plan of outputs and outcomes with our Partnership Advisory Group and dovetail this with a pathway to gather data, stories and feedback on learning, impact and change. This monitoring and evaluation will be reported back to the Advisory Group and the National Lottery on a regular basis.
As the SaM Programme Manager you will manage a county‑wide partnership, contributing not only to delivery but also to shared learning, reflection and continuous improvement. You will balance representing your host organisation with acting in the best interests of the partnership and the communities it serves.
Community First Oxfordshire is a community development and placemaking charity, supporting Oxfordshire's people and places to work together and thrive
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR won the Change Project of the year award in 2023 and has been shortlisted for the following awards for our Real Talk campaign in 2025:
- Charity Times Award- PR Team of the Year
- Third Sector Award- Best Large Charity Film
- Third Sector Award- Communications Campaign of The Year
- Third Sector Awards- Large Corporate Partnership of the Year
Overview
Prostate Cancer Research (PCR) is seeking a highly organised and proactive Patient Engagement & Programme Officer to support the delivery of several key patient-focused initiatives, including the infopool and Prostate Progress.
This role will sit within the Patient Projects team, providing operational, administrative, and patient engagement support across a range of programmes designed to support and empower men affected by prostate cancer.
The postholder will play a critical role in ensuring the smooth delivery of patient communications, programme logistics, digital resource management, and recruitment support for the national Prostate Progress research platform.
The role will be split approximately 50% supporting Prostate Progress recruitment and patient engagement activities, and 50% supporting wider programmes.
Key Responsibilities
Prostate Progress – Patient Recruitment & Support
Provide support to patients and participants, particularly during the upcoming national recruitment campaigns delivered with NHS DigiTrials.
Responsibilities include:
- Managing and triaging incoming emails and phone enquiries from patients responding to recruitment invitations or having issues using the platform
- Responding to patient queries using approved FAQ materials and support documentation
- Escalating complex queries or complaints to appropriate internal teams
- Liaising with our technical support team to resolve participant platform issues and triaging issues accordingly
- Supporting the development and refinement of participant support materials and FAQs
- Maintaining clear records of common issues, feedback, and participant concerns
- Supporting on the development and delivery of Prostate Progress’ engagement and stewardship plan, ensuring they receive regular communications which maximise engagement and ensure retention
- Ensuring all communications provide a professional, supportive and patient-centred experience
Additional helpful responsibilities could include:
- Monitoring recruitment engagement metrics and identifying emerging support issues
- Flagging trends in patient questions that may require updated communications
- Supporting participant follow-up communications where appropriate
The Infopool
Support the Head of Health Information in maintaining and improving the infopool, PCR’s digital patient information platform.
Responsibilities include:
- Managing routine website administration, including checking links, updating resources and uploading new content and materials
- Ensuring patient resources remain accurate, current and accessible
- Supporting the administration of Google Analytics and Hotjar surveys
- Assisting with analysis of website usage data and patient feedback
- Analysing simple infopool survey feedback data coming from three clinical sites.
- Liaising with the clinical teams to ensure that they have all the materials they need.
- Supporting the maintenance and organisation of resource libraries and toolkits
- Assisting with preparation for our annual Patient Information Forum (PIF) TICK reaccreditation.
- Ensuring that documentation is up to date, all clinician sign-offs are complete and accreditation forms are submitted on time. Processing invoices – sending to finance and completing budget sheets.
- Working with other teams to identify opportunities to use infopool patient stories more widely, including supporting case study development and ensuring appropriate permissions are obtained for reuse across PCR activities.
Programme Administration & Operations
Provide operational and administrative support to the wider Patient Projects team. Responsibilities include:
Financial & Reporting Support
- Processing invoices and submitting them to finance
- Logging expenditure accurately within programme budget trackers
- Supporting end-of-month reconciliation and reporting checks
Materials & Resource Management
Supporting the Senior Programme Manager in:
- Managing stock levels for printed materials and patient resources
- Coordinating ordering and reprinting of materials
- Monitoring and maintaining inventory
- Responding to general materials queries
Administrative Coordination
- Maintaining and updating the hospital adoption tracker
- Supporting shared inbox queries where required
- Providing administrative support across the Patient Projects team
Event & Conference Support
Supporting the Senior Programme Manager and Health Equity Manager with PCR’s presence at conferences, meetings, and events and organisation of patient workshops and focus groups.
Responsibilities may include:
- Coordinating logistics for event materials and shipments
- Researching and booking suitable venues for workshops and arranging refreshments.
- Arranging online focus groups – liaising with patients and sending out pre-group materials.
- Processing patient expenses following focus groups and workshops.
- Booking courier collections and managing delivery returns
- Researching and booking suitable accommodation near conference venues
- Supporting preparation of materials for events and exhibitions
Providing on-site support when required, including:
- Setting up conference stands
- Managing printed materials and stock
- Supporting delegate sign-ups
- Directing queries to appropriate team members
- Taking minutes at workshops and focus groups.
Person Specification
We are looking for someone who is:
- Highly organised with strong administrative skills
- Comfortable managing multiple priorities
- Confident communicating with patients in a professional and empathetic manner
- Digitally confident and comfortable managing web platforms and analytics tools
- Detail-oriented with strong record keeping and data management skills
- Proactive and able to work independently within a hybrid team environment
Desirable experience includes:
- Experience working in healthcare, research, or charity sectors
- Familiarity with CRM systems, website CMS platform Drupal, and online analytics tools such as Google Analytics and Hotjar
- Experience handling customer or patient enquiries
For more information about the role, please contact our Head of Health Information, Sara Nelson for an informal chat. You can find contact details in the full job description attached.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
To help us with our recruitment, please keep your cover letter to under 600 words.
Transforming Research. Transforming lives.

The client requests no contact from agencies or media sales.
As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors.
Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).
You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.
You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join the National Lottery Awards For All England team. This is a permanent vacancy based within our Newcastle or Birmingham offices. You will be hybrid working between the office, home and community settings.
Awards For All provides funding for grassroots and community projects. Funding Managers are responsible for coordinating the whole lifecycle of our grant- making, placing communities at the heart of what we do.
As a Funding Manager you will have a team of Funding Officers to support and manage, ensuring high levels of performance. You will have excellent people management skills and be able to coach and motivate staff, creating a constructive, inclusive and positive culture.
You will have strong attention to detail as you will be responsible for the allocation of work, workload management, risk management, decision-making and quality assurance activities.
You will deliver excellent customer service and use feedback to improve what we do, whilst also drawing on your own learning and experience, ensuring our funding responds to the needs of those we serve.
Together with our other Funding Managers on the programme, you will report into the Head of Funding and work flexibly and collaboratively with peers across the organisation at various levels.
Interview Details:
Interview Date: Wednesday 6th May 2026
Format: Virtual
Location: Hybrid working from home and either Newcastle or Birmingham office
If you would like an informal conversation about the role specifically, please contact the recruitment team.
Any questions about the recruitment process, please email the recruitment team.
How to Apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential criteria
- Experience of driving a high-performance inclusive culture through an ability to coach, involve and empower people, with a particular emphasis on learning and development.
- Direct experience of line and performance management. Ability to set clear objectives and expectations, manage underperformance promptly and fairly and recognize good performance meaningfully and consistently.
- Ability to build and maintain excellent relationships with a range of stakeholders.
- Ability to lead through change, remaining flexible, adaptable and proactive. Ability to engage with ongoing transition and support the team to do the same.
- Demonstrates empathy, self-awareness and resilience, handling difficult conversations with sensitivity and managing own emotions and positive behaviour.
- Plans and prioritises work effectively, allocates resources responsibly and manages capacity ensuring the team works efficiently.
- Demonstrates a strong sense of personal and professional responsibility, fostering an environment of trust, respect and credibility.
Desirable criteria
- Demonstrates a deep understanding of the challenges and barriers the VCSE sector face.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
First Step Trust is a charity and social enterprise with over 30 years’ experience supporting people who are furthest from the labour market to gain skills, confidence and move into employment.
We combine social impact with commercial enterprise, delivering training programmes, social enterprises and innovative virtual reality learning tools that create real opportunities for disadvantaged learners.
We are now looking for a Head of Commercial to lead the next stage of our growth.
This is a senior leadership role with responsibility for driving commercial income across our social enterprises and developing new revenue streams, including the commercial licensing of our virtual reality training products.
You will oversee a portfolio of social enterprise businesses, supporting project managers to increase sales, improve performance and ensure the businesses are operating effectively. Alongside this, you will identify and develop new commercial opportunities, partnerships and routes to market.
As a member of the Senior Leadership Team, you will play a key role in shaping the organisation’s strategy and helping us achieve our ambition that 60% of our income will come from commercial activity by 2030.
We are looking for someone who brings strong commercial acumen and a proven track record of generating income, alongside the ability to lead and develop teams. You will be comfortable working at both a strategic and operational level, with the confidence to drive growth while maintaining a clear focus on social impact.
This is an exciting opportunity to take on a leadership role where you can shape commercial strategy, grow innovative services and make a real difference to people’s lives.
For full details of the role and how to apply, please see the recruitment pack.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
The Role
This is a pivotal position designed to transform our capacity to provide professional social and emotional support through mentoring. Funded by the National Lottery, you will manage the daily operations of the project's youth programmes - encouraging participants to get involved in the core activities, including boxing training, mentoring, and personal development - while working with local partners to reach out to those facing the toughest barriers, such as poverty and social exclusion.
Key Responsibilities Include:
- Programme Management: Oversee the delivery of high-quality sessions that combine sport with a positive development ethos.
- Mentoring: Establish and maintain over 50 formal mentoring relationships to provide personalised guidance and trust.
- Outreach & Partnerships: Build formal links with local schools, social services, and community groups to maximise our impact.
- Growth: Lead the expansion of our offer to reach over 1,400 young people by Year 2.
Monitoring & Evaluation: Implement systems to track engagement and produce insightful reports for stakeholders and funders.
Hours Per Week: 30
Role Type/Cause: Advice and Information, Advocacy, Practitioner, Volunteer co-ordinator/management, Youth Work / Children
Benefits:
- Salary: £28,000 per annum (£35,000 FTE pro rata).
- Hours: 4 days per week (30 hours), including some evening and weekend work.
- Contract: Permanent (2-year funding secured).
- Location: Hybrid; based at Victoria House (Oldham) with community outreach.
- Perks: 24 days annual leave (plus bank holidays), an extra day off for your birthday, service-based leave increases, and a contributory pension.
Growth: Access to professional development, training, and qualifications
Flexible Working: Hybrid Working - requirement to attend sessions / workshops and key meetings in person
This position can not be job-shared
This position is not suitable as a secondment opportunity
We recognise that no one is "perfect" in every area. If you meet some of the criteria and share our passion, we want to hear from you. Please send us a cover letter about why you think you are a good fit for the job and also a CV detailing your experience.
The client requests no contact from agencies or media sales.