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We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Do you love bringing people together, organising engaging content and helping networks to grow?
Through delivery of an engaging content programme and opportunities to connect and collaborate, this role enables the engineering and STEM outreach community to share practice and improve collective impact, and inspire more young people into engineering and technology careers.
About the role
The Network Engagement Officer supports The Tomorrow’s Engineers Code (or The Code, as we often call it) community. The Code community is a network of 400+ organisations committed to inspiring more young people into engineering and technology careers through STEM (science, technology, engineering and maths) outreach.
The Code brings together organisations of all types and sizes to share ideas, learn from each other, and collaborate to collectively improve the impact of our STEM outreach. We do this by providing them with practical resources, events, regular communications and a supportive LinkedIn group.
The Network Engagement Officer works with the Senior Code Manager to grow, engage and support Code community members (we call them Signatories). The Network Engagement Officer is responsible for growing the community through recruiting and onboarding new members and ensuring high levels of engagement across the diversity of the community through writing and scheduling regular communications to them via email and LinkedIn and delivering an engaging content series to help them collectively improve their outreach, as well as tracking their participation across activity.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
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We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
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We are collaborative. We listen, share and work in partnership to achieve our vision
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We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
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We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
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We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About you
Essential Skills / Competencies
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Able to communicate clearly, concisely and professionally across email, website content, LinkedIn and written documents.
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Skilled in planning, scheduling and delivering online events, campaigns or community activities end‑to‑end.
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Able to facilitate conversations and discussions between diverse stakeholder groups, both in person and online.
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Strong team player and able to build positive, professional relationships with a wide range of colleagues and external stakeholders at all levels.
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An interest in equity, diversity and inclusion and STEM
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Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Level of experience
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Experience planning, writing and editing high‑quality content such as newsletters, web pages, case studies, social posts and webinar scripts.
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Experience scheduling and organising online events and content
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Experience of managing or working with a network or community online, encouraging participation and discussion
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Experience of relationship building with multiple stakeholders of all levels, both internal and external
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated
The deadline for applications is 10:00 am on 30 March 2026.
Interviews
Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 2nd April If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held week commencing 6 April 2026.
What can we offer you?
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Competitive salary
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28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
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Competitive pension (10% employer contribution)
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Annual bonus opportunity
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Flexible working
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A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
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Employee Assistance Programme
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Life Insurance (4 x salary)
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Cycle to Work Scheme
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Long term illness/incapacity insurance cover (permanent health insurance or PHI)
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Annual private health check for employees
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Discounted gym membership
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Yearly flu vaccination
Location: Northmead House, Creekmoor, Poole, Dorset – CAN operates hybrid working
Hours: 37 (flexible / alternative hours considered)
Salary £37,000–£42,000 per annum FT
Contract length: Permanent
Closing date: 1st April 2026 midday
Interviews: 9th April ONLINE
About CAN (Community Action Network):
CAN is a respected local infrastructure charity proudly holding the NAVCA Quality Award. We are a membership-led organisation committed to strengthening the voluntary and community sector. Our mission is to serve and champion local charities and community groups, helping to build strong, healthy, diverse, and thriving communities.
We’re looking for a values driven leader who shares our passion for volunteering and community action. Someone who believes in the power of people helping people, and who wants to serve the charities, groups and volunteers making that happen every day.
About the Role
As our Head of Volunteering & VCS Development, you will play a central role in advancing CAN’s mission to serve the voluntary and community sector. In this influential role, you will:
- Lead and grow our volunteering and sector development services, ensuring they stay collaborative, inclusive and impactful.
- Shape strategy and innovation, helping us reach more people and strengthen the organisations that support them.
- Oversee our Volunteering Hub, connecting volunteers to meaningful opportunities and enabling charities and community groups to flourish.
- Support and inspire a talented team, modelling our values of compassion, respect, integrity and being inspirational.
- Champion the voluntary sector, representing CAN with confidence and purpose across partnerships, networks and events.
What You Bring
We’re looking for someone who is motivated by purpose and truly believes in the power of community. You will bring:
- A strategic mindset and a passion for creating positive local impact
- Significant experience in volunteer leadership or management
- A leadership style that motivates, empowers and brings people together
- Strong relationship building skills rooted in collaboration and respect
- Experience in fundraising and resource development
If you’re the kind of person who sees potential everywhere and wants to help others reach it, we want to meet you.
Why Join CAN?
At CAN, our people tell us they stay because of our values led culture:
compassionate, collaborative, inspirational, respectful and grounded in integrity.
When you join us, you will:
- Work in a supportive, flexible organisation that puts wellbeing first
- Be part of a team that cares about each other, about fairness, and about doing things the right way
- Have opportunities for professional development
- Access other benefits including, contributory pension, 25 days holiday (pro rata) plus all bank holidays season train ticket loan, flexible autonomous working and much more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London
Contract Type: Full time, all year round
Salary: £31,980-£33,870
Start Date: As soon as possible
About the Role
Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the Trust’s communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.
Key Responsibilities
- Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
- Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
- Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records, and contributing to strong grant proposals
What We Are Looking For
The ideal candidate will be:
- A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
- Experienced in relationship management, fundraising or engagement
- Organised, detail-oriented and able to manage multiple projects simultaneously
- Skilled in using CRM systems and digital communication tools
- Passionate about education and community building
- A team player with a proactive and positive approach
About the Trust
The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.
Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.
What We Offer
- A supportive and collaborative working environment
- Opportunities for training and development to help you grow in your career
- The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
- Hybrid working during school holidays
- Access to the Local Government Pension Scheme and generous holiday entitlement
How to Apply
For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.
To apply for this role, please complete the application forms available on our Vacancies webpage. Applications should be sent via email.
Shortlisted candidates will be called for interview upon receipt of application, therefore we advise you to submit your application as early as possible to avoid disappointment.
The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.
The posts below are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.
Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!
Just as we are all one in God, so we set out jointly to create a community of schools to give our pupils all they need to grow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in Community Investment and looking for your next role?
This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.
Ideally, you'll be based from our Wembley office, combining both home and office working to ensure a positive work/life balance. Some travel will be required between other SNG offices across our geography and sites across Central London and boroughs.
SNG provides over 85,000 homes and invest in communities across London and the South of England – our purpose, to provide quality affordable homes and places that people love for generations.
The Role
The role will be at the heart of our London and Hertford delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact. You will lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan priorities across two localities.
Reporting to the Community Investment and Partnership Manager this post will be embedded with our other customer facing teams and require excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders.
- Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities
- Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact
- Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations
- Supporting the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities
- Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities
- Working effectively with our Grants Officer to support the grant programmes and work with awardees as required
- Embedding a framework for social impact and outcomes recording
What we need from you
Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role.
You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders.
You'll also have:
- A proven track record of positive stakeholder engagement and relationship management, both internally and externally
- Excellent communication skills both oral and written, tailored to a range of audiences
- Strong organisational and project management skills
- Experience of quality assurance of projects, including monitoring and evaluation systems
- Confidence with budget management and financial systems
- IT literate and able to use technology for effective project delivery
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Job Title: Faith and Communities Engagement Officer (Westminster)
Hours: 35 per week (full time)
Location: Home working with regular travel across Westminster to faith and community venues in the borough
Contract: Fixed term (until September 2027)
Salary: £40,535 per annum
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About you
We are looking for someone with a depth of knowledge and experience of the faith and community homelessness sector (existing connections within Westminster would be a benefit). The successful applicant will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote and develop the existing work of the homelessness sector in Westminster.
About the role
The Faith and Communities Engagement Officer role is designed to enhance and strengthen the infrastructure of homelessness services across Westminster by mobilising and supporting faith and community-based initiatives and groups. The intention is to facilitate effective partnerships with statutory and voluntary sector services and promote sustainable, community-led responses to homelessness and rough sleeping.
Key responsibilities will include engagement and partnership development, capacity building and support, infrastructure and sustainability and advocacy. The role will play a vital part in bridging gaps between grassroots faith and community initiatives and formal homelessness systems, ensuring coordinated and compassionate support for those experiencing homelessness and rough sleeping.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.
We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.
Diversity and inclusion
As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.
It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!
We want a future where every child can unlock the wisdom, wonder, and imagination of the ancient world, regardless of background or circumstance.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emergency Nutrition Network (ENN) is seeking to appoint an outstanding Finance Manager with the desire to help address one of the world’s great challenges. You will join the charity in the Summer 2026 and guide us through the next chapter of financial oversight and performance. We are looking for someone with the passion and required competence to help organisations achieve their mission through the most effective and efficient oversight and delivery of finance management.
ENN is a highly respected Oxfordshire-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by connecting critical actors, building evidence and improving knowledge. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups who are the ‘go to’ networks for their specialisms.
This is an exciting time to take on a lead role in this influential organisation. To read more about the responsibilities and requirements of the role, as well as details on how to apply, download a copy of the Job Description for further details.
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that: Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs
We support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their mothers (MAMI), as well as our highly regarded international publication, Field Exchange.
ENN is governed by a Board of Trustees and has its office in Kidlington, Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
Our People
ENN’s team is made up of a range of technical experts in nutrition and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.
We are proud that in our Employee Engagement Surveys our team say that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Terms and Conditions
- Type of contract: Permanent
- Hours of work: Full time (37.5 hours per week)
- Location: Hybrid. This role will be expected to work Monday and Fridays from home and Tues/Weds/Thurs in the office. ENN will consider requests for further flexible working arrangements, including part time working. This will be considered on a case-by-case basis, balancing ENN’s needs with a candidate’s other commitments.
- Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. Pro-rata for part-time staff.
- Salary: up to £60,000 per annum (FTE), dependent on experience
- Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
- Benefits: Dental cover, Life cover, Employee Assistance Program, Wellbeing contribution
Purpose of the role
The Finance (FM) contributes to ENN’s vision through strategic management and governance of its financial resources and budgets.
The Finance Manager is responsible for finance strategy, planning and oversight, reporting, regulatory compliance and aligning finance strategies with organisational goals and operations. The FM is a member of the management team, provides key insights to support business decisions, liaises with the board of trustees and holds the position of Company Secretary.
Responsibilities
· Develop ENN’s finance strategy in support of the delivery of its 5 year strategic goals.
· Proactively enhance ENN’s financial systems to manage and oversee project budgets, forecast trends, identify opportunities, and analyse organizational performance through data-driven decision making
· Strategic Support – Provide management information and financial insights to the management team and trustees including identification and mitigation of strategic and operational financial risks.
· Line Management – Line manage and mentor the finance team (currently 1 management accountant) and ensure positive, productive, and supportive team relationships
· Oversee the core finance functions; including multi-currency (GBP, EUR and USD) payables , receivables, bank reconciliations, cash flow and general ledger reconciliations
· Budgeting & Forecasting - Lead the annual budgeting process and track financial performance of the organisation as well as budget variance analysis of project P&L’s
· Manage finance year end and the Charity’s annual and other audits, including holding the relationship with auditors and preparing the appropriate statements
· Contribute to the organisation’s income generation ambitions, supporting partner due diligence and in providing advice, guidance and assistance, and in preparation of funding proposal budgets that meet ENN’s requirements
· Internal Controls & Compliance - Advise the management team on any measures required to ensure that financial systems (including payroll and banking systems), policies, procedures and controls are robust and adhere to regulatory requirements and implement these procedures where appropriate.
· Manage effective payroll, including: Preparing payroll calculations, submissions on Bright Pay pension administration, payroll year end schedules and PSA calculation and submission.
· Charity Governance – Company Secretary duties ensuring timely and accurate statutory filing with Companies House and The Charity Commission
· Maintain high quality records in line with regulatory requirements and GDPR
· Other tasks reasonably requested by the CEO
Person Specification
Essential
· Qualified Accountant (ACA, ACCA, CIMA)
· Extensive experience of leading financial management for organisations in the non-profit sector, with a thorough understanding of charity specific financial obligations.
· Demonstrated experience in reporting to and engaging with management teams and/or trustees on matters related to financial risk management, including presenting complex financial data, risk assessments, and strategic recommendations.
· Experience of building and managing grant funded project accounting with proportional allocation of staff costs to funds.
· Experience of developing funding proposals with a variety of funders, including institutional funders, foundations and NGO’s
· Experience of managing payroll.
· Experience in line managing a team including appropriate delegation, performance management, staff engagement and development, and effective coordination of team workload
· Ability to work both autonomously and as pro-active business partner to members of a dispersed team.
- Strong interpersonal and communication skills
· Proficient user of Microsoft Excel, Word, PowerPoint, Outlook and a range of commercial financial software (ENN use iplicit accounting software)
Desirable
- Specific experience with international institutional funders, foundations and International NGO’s would be an advantage
- Experience in managing income and expenditure in multiple currencies
- Experience of iplicit accounting software, BrightPay payroll software
Reporting Lines
The Finance Manager is a member of ENN’s Management Team and reports to the Chief Executive Officer and has line management responsibility for a small team (currently 1 management accountant).
Eligibility to work
The successful applicant is required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position.
ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
Application Process
Please submit a Cover Letter (no more than one page) outlining your motivation to take on the role and how your experience satisfies the Person Specification) along with your CV.
Please upload a cover letter (no more than one page) outlining your motivation for the role and how your experience meets the Person Specification, along with your CV, as part of your CharityJob application. Our standard application route remains available, but for this platform please submit your documents directly through the CharityJob system.
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
Job Summary – Head of Income Generation & Engagement
About the role
We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.
The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.
This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.
About you
We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.
You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.
We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.
You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Head of Income Generation & Engagement
Salary: £50k to £60k (dependant on experience)
Hours: 37.5 hours per week (1.0 WTE)
Responsible to: CEO
Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required
Contract: Permanent
Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager
Key result areas:
Fundraising
· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.
· To lead the diversification of income, reducing reliance on any single partner or
activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.
· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.
· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.
· To develop sound business cases for investment in new income generation posts or activity.
· To build organisational resource capability and resilience to facilitate future growth.
Commercial Services
· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.
· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.
· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.
· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.
· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.
· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.
Engagement
· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.
· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.
· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.
· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.
· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.
· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.
Communications & Marketing
· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.
· To oversee the development and delivery of our digital channels, in particular social media and the website.
· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.
Strategy and Partnerships
· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.
· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.
· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.
· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.
· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.
· To act as an ambassador and spokesperson for Age UK Merton, representing with
Professionalism, confidence and compassion.
· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.
Governance, Compliance & Risk
· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.
· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.
· Oversee policy development as applicable for the department.
People
· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.
· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.
· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.
· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.
General
· To establish good working relationships with all relevant stakeholders and liaise as required
· To comply at all times with the policies and procedures of Age UK Merton.
· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· To attend staff meetings, 1:1s, and appraisal meetings.
· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· To act as a representative of the values, beliefs and principles of AUKM at all times.
· To undertake any other duties that are requested and commensurate with the grade and remit of the post.
Deadline for applications will be Friday 10th April 2026.
Interviews will take place w/c 20th April 2026.
If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
ScotsCare is a modern charity with a 420 year-old history, providing financial, practical and emotional support to first and second generation Scots and their families in Greater London. We support three client groups, children and families, working age adults and older people, with a wide range of services including family support, counselling, advocacy, financial support, sheltered housing, homelessness, social events and befriending
We are currently seeking to appoint a part time Community Engagement Co-ordinator for our charity based in central London.
The Community Engagement Co-ordinator is responsible for developing with the Communications Manager a community engagement strategy for ScotsCare, in order to increase awareness and engagement with ScotsCare services and support, with the aim of increasing the number of people using ScotsCare services. A particular focus is on building relationships with organisations that engage with potential clients (ScotsCare service users), including councils, NHS, local community partners, service providers and other charities.
Key Duties include:
- Cultivate positive relationships with partnerships with all relevant stakeholders.
- Increase the visibility and understanding of the work of the charity.
- Attend community events (in-person and online) as a ScotsCare representative, including some evening and weekend events.
- Identify agencies and groups in the community who could benefit from understanding the work of the charity and provide in-person and/or online presentations and overviews.
- Lead staff and volunteers and act as their main point of contact providing support with undertaking community engagement activities.
- Create marketing and messaging materials of both written and data elements to include pamphlets, brochures, and presentations, newsletters and social media posts.
- Work with Communications team to update relevant information on the charity’s website.
- Monitor and evaluate impact over the course of the year.
Key Competencies
- Strong relationship‑building and networking ability
- Confident communication and presentation skills
- Ability to work independently and manage competing priorities
- Data‑driven approach to measuring impact
- Cultural awareness and sensitivity
- Creativity in developing outreach and engagement content
The ideal candidate should have experience in:
- Community engagement, outreach, public engagement, or partnership development
- In the charity, health, social care, or community sectors
- Demonstrable experience representing an organisation externally
- Producing marketing and communications materials
Team responsibilities
Co-operate within the total staff group of ScotsCare ensuring an effective service to clients and contribute to team training and skill sharing among team members as appropriate.
General
Be prepared to undertake any other duties commensurate with the level of the position as required by the Chief Executive.
Renumeration and Terms
- The salary for this post is £36,113
- Hybrid working
- This role reports to the Communications Manager
- There will be a 7-13% contribution (dependent on employee level of contribution) from ScotsCare towards a Pension Scheme
- 25 Days annual leave plus statutory holidays
- Flexitime working and other benefits
- The place of work is based at ScotsCare’s Head Quarters at 183-185 Bermondsey Street, SE1 3UW, however the post holder will be required to work on an community engagement basis across the 35 mile radius from Charing Cross catchment area. We have flexible working guidelines in place which include some working from home.
ScotsCare is committed to equal opportunities and values diversity in its workforce.
No agencies please.
To improve the lives of Scots and the children of Scots in London
The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning.
To do this, we work with a network of youth organisations delivering youth work and outdoor learning youth work across the UK, as well as national, regional and specialist infrastructure bodies that collectively strengthen the impact and sustainability of the sector.
Together, this network forms a connected system focused on one shared aim: widening the reach and deepening the impact of youth work and outdoor learning.
As our Network Manager, you will live and breathe our network, developing a deep understanding of the makeup, needs and priorities of network members to lead effective engagement and establish a high quality experience. You’ll drive a number of projects and steward relationships as part of our evolving offer, focusing on listening, moving from a transactional to a relational approach to supporting and learning from our network, equipping leaders with the skills, networks, and confidence to deliver exceptional support to young people.
You’ll support the Head of Network Development and the Senior Leadership Team to evolve UKY’s network offer as part of our new strategy. You will be a key advocate for the sector, ensuring our network remains responsive, resilient, and well equipped to meet emerging opportunities and challenges.
The role requires deep understanding and experience of the youth sector, the ability to confidently build relationships with leaders of practice and organisations, as well as a highly organised, and proactive individual with strong project management and excellent stakeholder management skills.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to com e:
• We back youth work leaders with the evidence, connections, and investment they need to thrive.
• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.
• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.
Key responsibilities
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Relationship Building, Network Onboarding and Partnerships
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Network Engagement, Experience and Capacity Building
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Planning, Budget and Resource Management
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Leadership and Management
Experience we're after
• Experience delivering youth work practice with young people.
• Understanding of youth policy, workforce challenges, and sector-wide trends including the changing aspirations and needs of young people and the impact of youth work in supporting these.
• Knowledge of youth sector infrastructure organisations and their roles at national, regional, and local levels.
• Strong programme and project management expertise, including a demonstrable track record of successfully leading and managing large-scale or complex programmes and projects in a previous role.
• Excellent relational and stakeholder engagement skills, with proven experience building and maintaining relationships across diverse organisations.
• Proven experience in network development, membership engagement, or partnership management within the charity, youth, or community sector.
• Experience in workforce development, training, or skills enhancement within a sector-focused setting.
• Excellent line management skills, with experience developing staff and effectively managing performance.
• Exceptional communication skills, both written and verbal, with the ability to engage diverse audiences in a variety of settings.
• Experience in budget management and financial planning.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th April 2026 at 09:00am
Provisional Interview Dates: 13th and 14th April
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
The Business Support Officer will play a key role in the smooth running of Community Leisure UK, with a specific focus on facilitating members’ meetings and managing queries from members. The postholder will ensure that our members’ Special Interest Group, and other thematic, meetings are organised and run efficiently, and that information is shared regularly with our membership via email. They will often be the first point of contact in relation to member queries and will be responsible for directing and responding to queries as appropriate. They will also be responsible for maintaining accurate contact details for the networks. An overview of our networks can be found on our website.
About Community Leisure UK
Community Leisure UK is a national members’ association representing leisure and culture charitable trusts and social enterprises across the UK. We are a small team of 6, supporting c.100 members across the UK.
Our Values
We embed our values through everything that we do, creating a common purpose and an organisational culture that we are proud of.
- Integrity
We believe in a principled and ethical approach to our work, championing transparency in every aspect of our and our members’ work.
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Fairness
Inclusivity and equity are at the heart of everything we do, regardless of the shape of size of members or partners.
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Passion
Our passion drives our work and our team, with a core belief in championing the Trust model and the value of public leisure and culture services.
For further information on our work and areas of focus please visit our website.
What you'll get in return
We are a remote based team, coming together for meetings and team days throughout the year. We are committed to flexible working, and to working with individuals to understand their optimum working patterns. In addition, we support ongoing CPD and training for all staff and work with Personal Development Plans to ensure we support progression and development.
Daily start of the day check ins, and weekly catch ups are arranged wherever possible with your manager and/or team, so that you feel fully supported in your work.
Please note that during your induction and probationary period, there will be a requirement to attend an office location in either Edinburgh or London on to do face to face training and induction.
Main Areas of Work and Requirements
The main areas of work and requirements of the Business Support Officer will involve:
Administration
- Prepare and circulate agendas and papers for Special Interest Group meetings in collaboration with the meeting Chairs and Community Leisure UK team
- Record and track progress on agreed actions from meetings and support efficient follow-up
- Support with the organisation for Regional Meetings in collaboration with Regional Directors
- Organise online webinars, events and ad-hoc meetings as required in collaboration with the team
- Ad-hoc admin support to the team as needed
- Support with the regular deletion of data in line with GDPR
- Monthly mailout to collect submissions for the monthly ezine
- Post members’ job advertisements onto the website
- Support with minute taking at the three General Meetings per year
Membership and Communications
- Circulate network queries received from members
- Respond to members enquiries in a timely and professional manner
- Maintain and update content on the members’ area of the website
- Keep contact details up to date on our database for our networks
- Provide website logins for members when requested
Person specification
To join us, you’ll need a keen interest in leisure, culture and the role of social enterprises and charities. We actively encourage applicants who are both working now and who are looking for work.
Prior experience
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Experience of providing administrative and meeting support
Knowledge and understanding
- Interest in the charity and social enterprise sectors
- Knowledge and understanding of supporting committees
Skills
- Strong inter-personal skills supporting effective engagement and working with members, external stakeholders and venues
- Ability to actively listen and to convey information clearly and concisely, including sharing information across the organisation and with members
- High levels of accuracy and attention to detail
- Strong organisational skills, with the ability to plan own workload, and take into account the workloads of others.
- Completes work to a high standard and shares knowledge across the organisation
- Respect other individuals; listens and takes into account different opinions, feelings and motivations; is trustworthy and acts with integrity; responds and acts constructively towards others
- Take personal responsibility for the complete delivery of projects, tasks and outcomes
- Is reliable and completes agreed work to timescale
- Flexibility to adapt to changing priorities and handle unexpected situations
- A willingness to learn and develop their professional and personal skills
- Experience of using IT systems, including Microsoft products, and willingness to learn about other platforms including, but not limited to MailChimp and WordPress.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Public Affairs Officer – Shape the Future of Science and Policy
Join the Society as a Policy and Public Affairs Officer and play a pivotal role in placing physiology at the heart of evidence-based policy. This is a unique opportunity to influence public policy on key issues such as health, healthy ageing, and climate change, while supporting physiologists to lead in shaping the research and funding landscape.
What You’ll Do
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Develop and influence policy: Research, design, and advocate for evidence-based policies that advance physiology and its impact on society.
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Engage stakeholders: Build and maintain strong relationships with policymakers, parliamentarians, civil servants, and partner organisations.
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Communicate and advocate: Produce policy briefings, statements, and publications, leveraging digital platforms and member networks to share your work widely.
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Support the community: Work closely with committees, internal teams, and members to gather insights and ensure policies reflect the needs of the physiology community.
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Deliver impact: Organise events, track policy developments, and coordinate proactive projects that drive the Society’s objectives forward.
About You
You are a proactive, strategic thinker with a passion for policy and public affairs, ideally within science, health, or climate sectors. You have excellent communication and analytical skills, experience engaging with diverse stakeholders, and the ability to manage multiple projects while meeting deadlines.
Essential Requirements – Summary
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1–3 years’ experience in policy, public affairs, government, agency, or related roles.
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Degree in life sciences, public policy, political science, or equivalent.
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Strong written and verbal communication skills; able to translate complex information for different audiences.
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Experience developing and advocating policy positions, ideally in science, health, or climate sectors.
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Ability to build and maintain relationships with diverse stakeholders.
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Strong organisational skills; able to manage multiple projects and meet deadlines.
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Experience engaging with government, parliamentarians, and other stakeholders to influence policy.
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Able to work collaboratively across teams and independently when required
Why Join Us?
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Influence public policy at a national and international level.
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Collaborate with a passionate, expert team committed to advancing physiology.
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Be part of an inclusive, diverse, and forward-thinking organisation that values your perspective.
What we offer
- Excellent benefits including Private Medical Insurance and a generous pension scheme.
- Hybrid working - 2 anchor days in the office.
- A friendly team and bright offices based in the heart of Farringdon.
Applications
To apply, please ensure you download and review the attached job description. Applications are by way of an up to date CV and cover letter detailing why you are suitable for the role.
We reserve the right to interview suitable candidates before the closing date and to hire if we are ready to before the closing date.
Please note: DO NOT APPLY if you do not have the legal right to work in the UK. We do not offer sponsorships.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Partnerships and Impact Officer
About Us:
Population Matters is a growing UK charity with a global remit. We are a dedicated small organisation of individuals who has big ambitions. We adopt a can-do approach and belief to implementing our vision - a world in which our human population lives fairly and sustainably with nature and each other.
Key responsibility:
- This is a dynamic role at the intersection of grassroots partnerships, evidence-building and organisational learning. You will play a key part in deepening our work with rights-holder-led and women-led partners, while helping design and coordinate Population Matters’ global grassroots network of partners, ambassadors and collaborators.
- You will help build and nurture relationships across our key regions, supporting the development of a connected, values-driven grassroots network that strengthens shared learning, collective advocacy and systems change.
- Working closely with partners, you will strengthen Monitoring, Evaluation, Accountability and Learning (MEAL) systems, ensuring projects are ethical, evidence-based and grounded in lived realities. From developing practical tools to leading the collection of case studies, your work will translate complex impact evidence into clear, persuasive and compelling narratives for funders, media and wider audiences. Exceptional written communication skills are essential for success in this role.
- You will collaborate closely with Fundraising and Advocacy & Influencing teams to develop an Impact Compendium and support appeals, while helping implement Population Matters’ organisational MEAL framework across all goals and programmes.
This is an exciting opportunity for someone passionate about grassroots movements, network-building, and embedding a culture of impact and continuous learning. This is a varied and rewarding role, and we don't expect you to have done everything in it before. If the purpose excites you and you meet the core requirements, we'd love to hear from you.
Location and Eligibility
This is a remote role and must be undertaken from within the UK. Applicants must have the right to work in the UK, as we are unable to offer visa sponsorship.
While the role is UK-based, we particularly value candidates with experience working with grassroots or rights-holder-led organisations in the Global South.
How to apply
Please submit a CV (no more than two pages). As part of the application, you will also be asked to complete a short case study exercise and answer two screening questions. Please refer to the attachment below for the case study details, and submit your responses by clicking ‘Apply’ and answering in the text box provided. A cover letter is not required.
We review applications on a rolling basis and may close the advert before the published closing date, so we encourage you to apply early.
Closing date: 23 March 2026 at 11:00
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please email Shweta Shirodkar at shweta.shirodkar(at)populationmatters(dot)org.
Thank you for your interest in Population Matters.
#Partnerships #Partnerships and Impact Officer #Partnerships Officer #Partnerships #Monitoring Evaluation, Accountability and Learning (MEAL) #Monitoring #Evaluation #Accountability #Learning #Monitoring #Partnerships
Please submit a CV (no more than two pages). As part of the application, you will also be asked to complete a short case study exercise. Please refer to the attachment above for the case study details, and submit your response by clicking ‘Apply’ and answering in the text box provided. A cover letter is not required.
Colours of Redbridge is an award-winning programme of community-led arts and culture in Redbridge, East London. It is part of the pioneering Creative People and Places (CPP) programme from Arts Council England, empowering local people to decide what culture happens in their area. We are reaching new audiences through high-quality work and making a real difference to people’s lives through our projects which include South Asian truck art, a cultural food festival and a disability-led street carnival.
We are looking for a passionate and dedicated Community Engagement Officer to work with local communities who may be facing barriers in the area (e.g. people who have retired, are D/deaf, neurodivergent, disabled, access mental health services, or support someone who does). You will facilitate community empowerment and decision-making processes in order to realise the community’s artistic ambitions and work with a group of Community Producers to develop projects in the area. Additionally, you will sustain engagement with our target communities via regular events and maintaining networks with local community groups and organisations.
See our 2025 highlights video here.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.