Office administrator jobs in bexleyheath, greater london

The Third Age Trust currently provides members with access to two systems to aid them in the running of their u3a.

Beacon is an online membership and activity management system for u3as. It provides a simple interface for managing members, groups and finances. Beacon currently provides over 650 individual u3as with over 300,000 members with a secure, efficient and effective means of managing their day-to-day business functions. 

SiteWorks offers a website presence solution for u3as, Networks and Regions. A volunteer-led team provide WordPress websites on a managed platform. SiteWorks provides over 700 u3as with a website presence.

A central aspect of this role will be working closely with volunteers; the service manager will play a key role in overseeing and supporting the ongoing operation of both these systems. Historically theses services have largely been managed by volunteer teams, whose commitment and expertise have been vital to the success of both systems. Going forward the service manager will provide oversight and accountability for these critical systems, ensuring they remain reliable, secure and fit for purpose.

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation. 

Role: Web Optimisation Manager

What’s on offer:

Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh 
Pattern: Hybrid 2 days/week 
Permanent: full-time with flexible hours

The role:

• Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
• Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
• Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
  • Technical SEO
  • Site audits
  • Keyword research and analysis
  • Competitor and backlink analysis
• Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
• Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
• Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
• Lead the organisation’s tag management strategy and implementation, including:
  • Tag structure and tools
  • Server-side tagging
  • Integration with the customer data platform (CDP)
  • Ensuring all tracking functionality is accurate and effective

About you:

• Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
• Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
• Advanced expertise in technical SEO, including:
  • On-page and off-page optimisation
  • Technical SEO best practices
  • Successful implementation of link-building strategies
• Highly proficient in digital analytics and performance tools, including:
  • Google Analytics 4 (GA4)
  • SEMrush (or equivalent platforms)
  • Google Tag Manager
  • Hotjar and ContentSquare
  • Power BI and Looker Studio
• Experienced in managing external suppliers and partners across digital platforms and tools.
• Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
• Strong ability to produce clear, insight-driven digital performance reports using data from:
  • GA4
  • Social media insights
  • META platforms
  • Other performance tools
    to optimise fundraising, marketing, and conversion strategies.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*

1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About Stoll:

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role: Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions reflect professionalism, empathy, and efficiency.

Key Responsibilities: Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.

Respond promptly to resident inquiries and resolve issues efficiently and professionally.

Coordinate maintenance and repairs to ensure properties are maintained to a high standard. 

Monitor contractor performance and follow up on incomplete or delayed works to ensure service quality and resident satisfaction.

Manage resident move-ins and move-outs, including inspections and addressing any defects.

Ensure accurate and thorough logs are maintained and monitored from issue inception to satisfactory resolution.

Liaise with relevant teams to ensure all safety certificates (gas, electric, fire) and risk assessments are up to date and accessible.

Contribute to void property turnaround by coordinating inspections, ensuring remedial works are completed quickly, and preparing properties for new tenants.

Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.

Provide administrative support for tenancy-related processes.

Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.

Use internal systems to log interactions, raise repairs, and track progress.

Monitor trends in customer feedback and complaints to identify recurring issues and suggest service improvements.

Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.

Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery.

Person specification:

Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.

Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.

Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.

Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.

Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.

Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.

Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.

Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.

Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.

Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible. Frontline Competencies Working with Customers

A focus on maximising the independence of our Customers in all interventions

A focus on delivering a holistic service to Customers at all times, focusing on the person as well as their situation

The ability to regularly motivate and inspire Customers to improve their life situation

The ability to deal with customers exhibiting challenging behaviour in a positive way

An understanding of support issues, particularly relating to Veterans Communication

The ability to communicate effectively with all Customers Health and Safety

An understanding of how to safeguard vulnerable adults and children

The consistent application of appropriate boundaries when working with Customers Other Duties

Support housing: Carry out any other duties as required by the Housing Manager or Head of Housing.

Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently

Do you want to shape public thinking, influence national conversations, and help ensure people’s voices are heard at every level of decision-making?

Do you have experience in public affairs, policy engagement, or communications, and a passion for equity, voice, and inclusion?

Are you looking for a role where you can lead strategic engagement and influence change?

We’re recruiting for a new Public Affairs & External Engagement Lead, a role designed to shape our public profile, strengthen relationships with key stakeholders and decision-makers, and ensure our values are reflected in the systems that shape people’s lives.

You’ll be part of our growing External Influence team, working in close collaboration with the Media and PR Lead. The role is home-based with occasional travel to meet stakeholders or attend events.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

You’ll bring a strong track record in public affairs, stakeholder engagement and networking, or strategic communications, ideally within a public, policy, or values-led environment.

You’re confident navigating complex systems and building credibility with stakeholders such as local and national government, public sector leaders, charities, and think tanks.

You understand how influence works, and you’re excited by the opportunity to help shape conversations..

Experience in the health, social care, equalities, or advocacy sector would be valuable, but what matters most is your ability to listen, connect, and translate complexity into influence.

How will you make a difference?

You’ll lead VoiceAbility’s work to strengthen relationships and reputation with people who shape policy, services, and public discourse.

You’ll help position the organisation as a respected thought leader, using insight, data, and storytelling to drive awareness of the issues people face and how things can change.

Working closely with colleagues in Media, Marketing and Business Development, you’ll identify opportunities to contribute to debates, lead engagement with key public and sector stakeholders, and ensure VoiceAbility’s voice is present and consistent in the places that matter.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 10 October 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Public Affairs expert. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the role

As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.

You'll be responsible for:

• Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
• Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
• Developing a programme to regularly thank donors for their support.
• Ensuring supporters feel valued and appreciated.
• Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
• Working closely with the Head of Development to ensure consistent messaging and supporter journeys.

Location

The role is home-based with regular travel required to visit supporters and to supporter events across the UK.

Please note, it's a requirement of the role that you have a UK driving licence and access to a car.

Working Hours

We're happy to receive applications for those looking for part-time and full time hours. We'd want a minimum of 22.5 hours and up to a maximum of 37.5 hours a week. Candidates invited to interview will be asked about the specifics of what they would want their working pattern to be.

About You

We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care. You will have experience of working with supporters, or in a donor relations role, and be an excellent communicator. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday the 24th of October at Midday. 

Location: Based in London – 3 days in the office/week.

Salary range: £37,000-42,000

Contract: Full-time. Permanent

Benefits:

● 22 days leave (and statutory holidays), increasing by 1 day for the first year worked and then by 2 days for each year of service after. Extended paid leave over Christmas / New Year.

● Generous pension contributions, increasing for each year of service

● Private health insurance and cycling to work scheme

About EJF

EJF exists to protect the natural world and defend our fundamental human right to a secure environment.  We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating.

EJF investigates and exposes abuses and supports environmental defenders, Indigenous peoples, communities, and independent journalists on the frontlines of environmental injustice. We work internationally to drive changes to the very ‘architecture’ of environmental governance, securing permanent solutions to protect our planet.

With over 115 staff, including grassroots mobilisers, filmmakers, investigators, and advocates in 16 countries, we campaign to protect our global ocean, climate, wetlands, and forests, as well as environmental defenders.

About the role:

EJF seeks a dynamic and highly organised individual to join our expanding Environmental Defenders (ED) programme. This is an exciting opportunity to join our team as we scale up support for grassroots leaders who protect our planet and defend interlinked human rights.

Working closely with the Global Programme Coordinator, the ED Programme Officer will enable EJF to deliver tailored training on advocacy, investigation, and filmmaking to environmental defenders worldwide. This starts with supporting the coordination of our new Ocean Defenders project alongside EJF’s teams in Southeast Asia and West Africa.

As an effective multitasker and skilled coordinator, you will lead the operational and logistical elements of our capacity-strengthening programmes. You will build and maintain strong relationships with our partners, ensuring the delivery of high-quality, tailored support. The role requires excellent planning abilities, a strong attention to detail and a passion for helping others.

This position offers significant room for growth and learning. The successful candidate will be given opportunities for development such as participating in training projects overseas and growing project management responsibilities.

Key responsibilities:

Taking instruction and guidance from the Global Programme Coordinator (and in her absence, a named member of the Senior Management Team), the Environmental Defenders Programme Officer will:

● Plan and organise in-person (and remote) support for environmental defenders – leading on scheduling, budgeting, logistics and other administrative elements of the EJF support.

● Support the implementation of the capacity-strengthening programme, following up with colleagues and partners to ensure continuous progress towards deliverables.

● Coordinate with environmental defenders (grassroots NGOs and other civil society leaders) – maintaining relationships with focal points, collecting feedback, and monitoring support needs.

● Contribute to the implementation and improvement of the monitoring, evaluation and learning (MEL) processes, to measure the programme’s impact, the quality of the support provided and adapt to  emerging needs and priorities.

● Support with creating new and streamlining internal processes – developing templates, centralising training materials, and facilitating the sharing of lessons learned across teams. 

● Assist with production of reports to funders and in securing new and additional funding for the programme.

● Support communications efforts on the Environmental Defenders programme, drafting impactful content for the website, sharing successes with the EJF comms team and identifying other opportunities to improve the programme’s visibility.

● Ensure that digital images from the Programme and from partners are logged in the EJF image library and utilised effectively to drive engagement in the programme.

● Conduct research and participate in networking opportunities to identify potential organisations and individuals to join and benefit from the Environmental Defenders Programme.

● Liaise between partners and EJF’s finance function to ensure that activities are delivered within budget, delivering value for money.

Essential experience and skills:

● Experience coordinating logistics for international trips, events or complex projects.

● Proven ability to build and maintain relationships with partners (NGOs or others) from different cultures and across time zones.

● Experience in managing complex schedules and meeting deadlines.

● Experience with budget management (planning and reporting) and ensuring cost-effective use of resources.

● At least two to three years’ professional work experience in a relevant field (e.g. environmental action, human rights, international development, project management, etc.)

● Strong research, written and verbal communication skills, with an ability to present information in a clear, compelling way to diverse audiences (in person and online)

● Excellent organisational skills and the ability to manage multiple workstreams.

● Excellent attention to detail and high reliability.

● Proactive and solutions-oriented mindset.

● Ability to adapt to changes in plans and a quick learner.

● Strong interpersonal skills, with the ability to work diplomatically and collaboratively with partners from diverse cultures.

● A deep-rooted commitment to environmental justice and a determination to change the world for good.

Desirable experience and skills:

● Fluency in additional languages: French, Portuguese, Thai, Bahasa or Spanish.

● Background working with people and organisations in the Global South, and an understanding of decolonial approaches.

● Experience in designing or implementing training programmes.

● Experience with advocacy, communications, policy change or filmmaking.

● Experience in developing templates and standardising practices (e.g. SOPs, M&E, feedback processes, training materials).

● Experience working within non-profit organisations.

We are actively seeking candidates from diverse backgrounds, cultures, and experiences, and we strongly encourage applications from individuals who are underrepresented in the environmental sector.

Even if you don’t meet every requirement listed, we encourage you to apply. We value potential and dedication, and we are committed to providing development opportunities to help the right candidate grow into the role.

To apply:

1. Please send your CV and a brief cover letter (1.5 page maximum) to the email address provided. Please begin the names of both files (CV and cover letter) with your own name or initials (e.g. Alba.Smith_CV or AS_CV).
2. Closing date for applications: Thursday 23rd October 2025

Interviews: Starting 29th October 2025

1. Candidates must have the legal right to live and work in the UK. EJF is an equal opportunities employer committed to fostering diversity within the workplace.
2. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.

Are you passionate about community, lived experience, and making real change happen at a local level?
 

At Lewisham Refugee and Migrant Network (LRMN), we’re looking for a compassionate, organised, and confident Communities Engagement Officer to help us strengthen relationships, support participation, and amplify the voices of people with lived experience across everything we do.

You will help ensure that the experiences, ideas, and leadership of our community members are at the heart of our campaigns, events, and advocacy.

Whether it’s supporting someone to attend an event, coordinating WhatsApp groups, or helping design a community-led initiative your role will be all about connection, care, and making sure everyone feels supported and heard.

We're especially interested in hearing from you if you:

• Have lived experience of the UK’s immigration/asylum system, or have navigated similar challenges in your own life.

• Are a strong communicator, someone who builds trust, listens deeply, and can work with a wide range of people.

• Enjoy organising, keeping things running smoothly, and making sure no one is left out.

• Leading UK-based music examination board
• Opportunity to lead a Accounts Payable Function

About Our Client

ABRSM is The Associated Board of the Royal Schools of Music and a global music education charity. At the heart of everything we do is our belief that music enriches lives. Building on our heritage, we offer face-to-face and digital exams, sheet music, recordings, apps and courses for students and teachers across the world. 

In partnership with four Royal Schools of Music, we carry on a long legacy of musical excellence. More than an awarding organisation, we support learners from the first note they play, and empower teachers who help build musical skills and encourage progress around the world. 

As a charity, we use all of the surpluses we generate to make significant donations towards music education initiatives and to develop our support for learners and teachers around the world. We advocate for music and its many forms, playing our part to ensure the future of music education and its place in society. 

Together with our partners, our teachers and others around the world, we've been nurturing the future of music since 1889-to help people start or continue their journey.

Job Description

This role reports to the Head of Transactional Finance. The jobholder is one of three people working in the Accounts Payable Team, which is part of the Transactional Finance & Systems function. The Transactional Finance & Systems function is responsible for:

• recording and processing the financial transactions required to support the operations of ABRSM and its subsidiary ABRSM (Publishing) Limited and to enable it to meet its statutory obligations
• the provision of timely and accurate financial management information to departmental budget holders and to the ABRSM's committees.
• Management of the Accounts Payable Team including monitoring the volume of work and allocation of work to two Accounts Payable Assistants, ensuring that deadlines are met and accuracy is maintained.
• General review and oversight of the work carried out by the Accounts Payable Assistants providing leadership, support and training in Accounts Payable procedures as required.
• Ensuring all incoming Supplier invoices are shared between AP assistants and processed for authorisation daily.
• Ensuring Examiner fees are processed for weekly payment runs as set out in with ABRSM's payment policy.
• Ensuing Examiner and HLR expenses are processed weekly for payment.
• Ensuring Suppliers are paid in accordance with their payment terms and ABRSM's approval process.
• Resolving Supplier and Examiner queries, reconciling statements, and building strong relationships
• Ensuring bank Direct Debits relevant to supplier invoices are processed monthly before month end.
• Processing staff Barclaycard applications and maintaining expenditure limits.
• Meet with new staff to explain ABRSM's approval process before being given system access.
• Administering of travel loan applications
• Maintenance of fixed data for suppliers, examiners and HLRs.
• Dealing with internal Accounts Payable queries and responding to requests for information.
• Monthly reconciliation of aged creditor reports
• Maintaining up-to-date documentation in relation to procedures and systems used.
• Active participation in the enhancement and development of systems in relation to Accounts Payable processing.
• Support with month end activities such as control account reconciliations, bank reconciliations and the accruals process
• Provision of leave cover for the Accounts Payable Assistants and other members of the Finance Department as requested by the Head of Transactional Finance.
• Ad hoc duties as requested by the Head if Transactional Finance
• Processing Royalty payments and administration of accounts.
• Daily checking of VAT codes for invoices awaiting approval.
• Processing International Rep commission payments and administration of accounts.
• Processing Scholar termly payments and administration of accounts.

The Successful Applicant

The Successful Applicant

• Previous Accounts Payable leadership experience in a fast paced, changing environment
• A thorough understanding of the principles of double entry and knowledge of finance accounting procedures
• Experience of providing excellent customer service, dealing with customers by phone and email
• Able to work with minimal supervision

What's on Offer

What's on Offer

We would like to offer the successful candidate:

• Band D £45,000-50,000
• Hybrid working, with 2 days in the office
• Christmas closure days
• 25+ days of annual leave (depending on role and length of service)
• Discounts on ABRSM and affiliated products
• Contributory pension scheme
• Life assurance

Contact
Harry Richardson
Quote job ref
JN-092025-6833341Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

We are looking for a Grand Challenges Coordinator (Social Enterprise) to support the delivery of a Grand Challenges-aligned social innovation pathway at UCL, enabling students to create innovative solutions to the world’s most pressing social issues. 

The role is a full-time and fixed term contract for 24 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

Duties and Responsibilities

• To coordinate and develop social enterprise activities, connecting students with the local Social Enterprise sector
• Work with the Social Enterprise Manager to support a caseload of Grand Challenges-themed student enterprise projects, including project-related finance, providing guidance and supervision
• To provide 1:1 and group support to any student, including Club and Societies members, who want to develop their own business with social impact, in one of the Grand Challenges themes.
• To coordinate and develop high quality well attended events
• To ensure we get accurate participation data about student enterprise, working with the manager to enable KPI reporting
• To collaborate with social enterprise staff across the university landscape and experts to ensure student activities meet a genuine need and will have social impact
• Support the Social Enterprise Manager to coordinate a network of local businesses, non profits, and government agencies to support the growth and sustainability of social enterprise ventures
• With leadership from the Social Enterprise Manager, collect and manage data accurately to enable impact measurement and data insights to continuously improve and refine the programme 

In addition to the 50+ young people we see every day out our centre, New Horizon’s Outreach service works with young people on the streets and in the community. The team works pan London to deliver a youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regualr outreach shifts (early mornings and late evenings) across London aswell as supporting our clients in the day centre and developing a best practice approach to supporting young rough sleepers and the hidden homeless. 

• Permanent, full-time role in the Rough Sleeping Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Friday 24 October

To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health.

The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.

As part of your frontline work, you will encourage young people to sign up for a C-card, and, if aged over 16, to register to Get it and order condoms and lube from the website. When appropriate, you will refer young people to appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.

You must be able to employ an appropriate and non-judgemental way of working with a variety of young people. You will welcome direction from the SWL Lead, as well as the broader team, but you will also be proactive in seeking new opportunities and mechanisms to deliver the scheme. With the support of your line manager, and with appropriate training, you will be responsible for safeguarding and child protection, ensuring young people under the age of 16 have been appropriately risk-assessed. You do not need to have existing sexual health knowledge to apply for this role, however, a desire and capacity to learn and to work in this field is essential.

exual and reproductive health training will be provided but the successful candidate must be comfortable talking about sexual health in 1:1 settings, as well as in small groups and to larger audiences.

You will also deliver high-quality sexual health education and training to young people and professionals alike via outreach and engagement activities. You will ensure that young people are supported in accessing their local contraceptive and sexual health services as needed.