Off The Record Twickenham (OTR) seeks an experienced and skilled Administrator to assist a small staff team in the efficient and effective running of the office and administrative functions at OTR and to support its counselling and information services for young people.

Main responsibilities of the post

• To act as first point of contact for enquiries, including responding sensitively to referrals from young people, their parents/carers, and other agencies, and to ensure the efficient management of the Counselling Waiting List
• To promote OTR’s activities, through website, social media and other digital channels and communications, and to keep OTR’s website relevant, informative and up to date
• To assist the Board of Trustees on matters of governance, and with specific, stand-alone strategic and fundraising projects. 
• To provide high quality administrative and secretarial support to the staff team, which will include office management and facilities tasks;  to ensure that management information and filing systems are methodical and accessible, and that there is full compliance with the principles of data protection and confidentiality on behalf of all service users

 
Working Conditions 
Office-based in Church Street Twickenham, 5 days per week. Hours to be negotiated but to include some afternoon/early evening work. 
There may be an occasional need to provide sessional cover for the counselling sessions. 

An international charity based in London are looking for an Office Administrator. This is a 12-month fixed term role to support the organisation by maintaining effective and robust administration across departments under the guidance of the Executive Assistant and Office Manager.

This role will suit a candidate who has previous administrative experience either in office management or HR administration. The ideal candidate will have strong written and verbal communication, an excellent eye for detail and strong organisational skills. They will have a positive and flexible approach to their work, demonstrating ability to problem solve.

Key responsibilities

* As and when is needed, to work with the Secretary General's EA and Fundraising team to schedule and support committee, advisory or team meetings
* As and when is needed, to coordinate senior management's diaries
* To manage general mailboxes for the organisation and specific teams
* To be an alternative point of contact for tenants, suppliers and/or trades people
* Ordering of office supplies
* Identifying and following up with general health and safety issues
* Any other duties requested by the Executive Assistant and Office Manager
* Recruitment and onboarding of new staff.

Person specification

* Previous experience of delivering a high standard of administrative support in a busy office environment
* Demonstrable experience of communicating to a broad range of stakeholders using various media (e.g. email, publications, letters)
* Experience of Salesforce or similar data management tool

Closing Date: 9 AM, Thursday 21 st January 2021

ABOUT WLM

WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services. 

WLM is a values led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.

ABOUT THE SERVICE

WLM The Haven is a CQC registered care home for men managing an addiction to alcohol.  It offers long-term care and accommodation, providing a stable environment using a harm-reduction approach.

The primary aims of the service are to address health, wellbeing and accommodation needs of residents using a Strength and Asset-based approach. We focus on strengths not what’s wrong. Staff and volunteers encourage residents to participate in activities that are of interest to them. We also encourage residents to develop or renew positive relationships where possible with their families and the wider community. 

ABOUT THE ROLE

The Team Administrator is responsible for supporting the team to deliver quality care and support to the people resident at The Haven by overseeing core administrative tasks in the service. As part of this role, the holder will also be required to proactively participate in CQC audits and in following CQC regulations and standards.

The role has a regular Monday to Friday rota, however occasional work at weekends may be required.

In return WLM offers a competitive salary, generous annual leave (27 days on appointment, rising to 30 days after 5 years continuous service), staff benefits including interest free season ticket loan and group personal pension plan.

Please refer to the job description for additional information on the responsibilities and duties of the role.

HOW TO APPLY

• Please visit our website for the job description and to apply. 
• Please note an Enhanced DBS certificate is required for this role.
• Interviews will be held as applications are submitted and before the closing date below so please apply early.
• The closing date for applications is midnight Monday 8th February 2021.

Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.

Healthwatch City of London are looking for an experienced administrator to work in our team, providing secretariat support to the Board and administrative support to the Engagement and Communications Co-ordinator.

You will take on administrative support in a number of areas including volunteer recruitment and management, project administration and board secretariat function.

You will have had previous experience in working in administration and have a knowledge of health and social care.

You will be ICT literate with experience of creating and managing databases.

Healthwatch City of London (HWCoL) is the Health and Social Care Champion for the residents, workers, and students of the City of London. Our Board and volunteers largely comprise people who live, work or study in the City of London.  

Inclusion London is a leading disability equality organisation run by and for Deaf and Disabled people. We have built a national reputation for effective policy and campaign work and for providing innovative business and organisational support to local Deaf and Disabled people’s organisations (DDPOs) in London.

We are seeking to recruit an experienced, dynamic and skilled Senior Administrator to lead our office administration work as well as provide support to the Inclusion London staff team, consultants, projects and the wider organisation. 

You will have experience of managing staff, carrying out varied and high-volume administrative roles with excellent organisational skills and ability to undertake multiple tasks ensuring deadlines are met. This is an exciting opportunity for an enthusiastic and committed team player to use your skills and experience to support Inclusion London to meet its aims and objectives.

To Apply: Please click on the APPLY ON WEBSITE button below or above where you can access the application pack.

Salary: £30,000 p.a. pro rata

Hours:  21 hours per week

Contract length: 12 months subject to six months’ probationary period

Conditions: Non-contributory pension 5%. 25 days annual leave pro rata plus Bank Holidays pro rata

Report to: Operations Manager

Location: London, home-based and office-based (depending on Covid restrictions)

Closing date for applications: 9am, 21 January 2021

Candidates invited to interview will be informed by: 5pm 28 January 2021

Interviews will take place: w/c 08 February 2021 via Zoom

“Inclusion London is committed to equality, diversity and human rights. We welcome applications from Deaf or Disabled people from all sections of the community and particularly encourage applications from people from Black, Asian and minority ethnic communities and the LGBTQI community”

The company provides a supported living service to single homeless adults who are vulnerable and have support needs, including accommodation.

The role of the Service Administrator will be to provide comprehensive administration support to all teams. This role is to ensure the smooth running of the Company and therefore working with all teams is an essential part of the daily working practice.

Your primary tasks will include the overall responsibility of keeping a record of all service charge payments made by our clients including creating new statements, updating finance statements as well as chasing up and keeping track of any arrears. An assertive but supportive approach will need to be taken when talking to our clients as arrears is a sensitive subject to discuss. You will be making contact via telephone, text messages, emails and letters and will need to keep track of deadlines given for payments to be made.

You will be supporting these clients by keeping on top of their service charge by advising them to set up standing orders. Payment plans may need to be put in place if a client falls behind on payments and also kept track of, so no further payments are missed. It is detrimental if a client falls into large arrears as this could lead to eviction.

You will be required to produce monthly reports/ figures and report any concerns daily.

You will be required to attend regular staff meetings, one to one supervisions with your line manager and attend mandatory training offered by Assisted Accommodation.

Person Specification:

Essential:

• Have good communication skills to converse with clients appropriately.
• Be organised and be able to prioritise your work to meet specific deadlines
• To have a sufficient understanding of both spoken and written English language to be able to effectively record and report as well as adhere to written company policy and procedure.
• Be confident in asserting boundaries
• Have good knowledge and understanding of Microsoft Office systems such as Word, Excel, Outlook and 365, to be willing to learn any new systems that the company decide will make their output more efficient. 
• Having the ability to balance assertive telephone mannerism with an empathic approach when communicating with  clients in arrears
• To be proactive in creating systems that will improve the running of the service
• Proficient in letter writing, sending and receiving emails and understanding the protocol and regulations set by the GDPR (Data Protection)
• Be able to set up and maintain team calendars and be able to make appointments using the calendar invitation facility.
• Be able to work alone using your initiative and also in a team to attain joint goals
• Be willing to undertake administration tasks that are required by any of the teams and or the Directors.
• Proficient in producing factual and detailed reports.

Desirable:

• Experience in office/business administration/finance – dealing with arrears or debt
• Have some knowledge and experience of supporting people in the community

Role:

1. To work within the administration and finance team ensuring that the processes and practices followed, promote the effectiveness and efficiency of the organisation.
2. To provide administration support to all the teams and to work with the Directors and Managers as and when requested.
3. To work closely with the Administration Manager and Group financial controller on financial admin that must be dealt with sensitively and confidentially.
4. To ensure that all client files are maintained with all current finance information filed and accessible at any time. Create, update and archive client finance statements (electronic) and other files as requested by your Manager.
5. To conduct client finance statement reviews as instructed
6. You will be required from time to time to complete online housing benefit applications for the service users placed in the accommodation.  You will work with an experienced member of staff to ensure that you have gained a full understanding of this procedure. You must also be able to pay attention to detail and ensure that any information provided on the application document is correct.
7. You will be required to monitor and maintain service charge payments and work with the Finance team to retrieve service charge from clients in arear. Training will be given.
8. Write letters using current templates and create new templates as and when required. 
9. Ensure that important information is passed on to the relevant member of staff
10. Provide your manager and or the Directors with records or reports as required
11. Provide your manager with service charge figures and or any other reports as they are requested
12. Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics.
13. To undertake any other task required to ensure that the service provider is efficient.
14. On occasion, you may be required to work over your normal working hours to complete a task on a deadline.

This is normally an office-based role, but would start with Working from home as local Covid-19 guidelines are updated.

At Depaul UK we currently have an exciting opportunity for a Counselling Administrator to join our London based team. You will join us on a part-time basis and in return, you will receive a salary of £24,174 pension & other benefits.

Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are now looking for locum Project / Support Workers through Accommodation, Floating Support, Family Mediation, Administration, and Nightstop.

We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.

Benefits of joining us as our Counselling Administrator:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

The Counselling Administrator role:

We are currently recruiting for Counselling Administrator to provide administrative support to the counselling service and help with the recruitment and coordination of trainee counsellors.

Responsibilities include processing referrals and assessing suitability for the service, allocating clients to counsellors, responding to queries and keeping accurate records.

What makes the Counselling Administrator role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions

What will ideally support your success as our Counselling Administrator?

- Experience of working in a counselling service or counselling qualification (degree/diploma level)
- Good IT skills and experience in updating databases and analyzing data
- Experience of providing support to vulnerable young people and knowledge of safeguarding and risk assessments
- Experience of recruiting and supporting volunteers / trainees
- Experience of developing relationships with internal and external services

Closing date:  Wednesday 20 January 2021 at 12:00 pm
Interview date: TBC

So, if this sounds like the perfect opportunity for you and you’d like to become our Counselling Administrator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

HR Administrator,
Holborn, London

As HR Administrator, you will help provide a comprehensive HR administration service to the Human Resource team and be a point of contact for all staff and administrative enquiries on behalf of the College. 

Reporting to the HR Manager, you will assist with the administration for the recruitment of new staff members and with the onboarding process, including organising recruitment timetables, drafting and placing advertisements along with preparing contracts, offer letters and pre-employment checks.

You will also provide proactive and competent support with the HR Information System (HRIS), acting as systems administrator and ensure the HR Database is up-to-date and accurately maintained.

With a good standard of education, you will have first class general administrative skills and some familiarity with HR administration and recruitment processes. With a practical knowledge of database administration you should be able to manipulate datasets and write and prepare reports when required. The ability to maintain confidentiality is essential.

A committed team player with a demonstrable background of collaborative working, you should have excellent communication skills and the ability to build and maintain good relationships with College staff members and future employees.

With the current COVID19 pandemic, all staff are currently working remotely.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

We value the creativity and variety of experiences that a diverse policy team can provide, in particular, if you have lived experience of the issues we cover we would be especially interested in hearing from you.

At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

For further information and to apply, please send your CV and covering letter via the email application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification.  It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.

Successful candidates will be contacted within 7 days of the closing date.

Closing date: 25 January 2021.

Interviews: w/c 1 February 2021.

Department; Development and Communications

Location; Homebased initially and London UK

Reports to: Deputy Director, Development and Communications

Staff reporting to this post: None

Budget responsibility: None

About Relief International:

Relief International is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four corporate members of the RI Alliance: RI-US, RI-UK, MRCA/RI-France and RI-Europe.Under our alliance agreement, we operate as a single, shared management structure.

Position Summary: 

The Fundraising Administrator will work closely with and support Relief International’s Development & Communications team supporting the growth of income for the organization.

Primarily be responsible for delivering best in class customer service, administrative fundraising support, managing all financial reporting, database management, and other administrative functions of the Development and Communications team.A key objective is to advance the use of data as a key part of enhancing Relief International’s fundraising and donor engagement strategies. 

Working as part of a small but highly ambitious team, the Fundraising Administrator is a crucial position within theteam, acting as the first point of contact for donor enquiries, information, and donor care. In addition, this role will be supporting the team to further its fundraising goals and increased donor outreach. They will help the team respond quickly and efficiently to daily and long-term projects. You will bring a genuine passion for delivering the best fundraising administrative support and leading on their area of work.

The Fundraising Administrator will benefit from the support of all team members and at the same time also be encouraged to develop their own ideas and to manage their own work. Working in a fast-paced, challenging, and stimulating professional environment, the Fundraising Administrator will play an important role in supporting Relief International’s existing development efforts and its efforts to broaden its base of donors in the U.S., U.K. and E.U. donor markets.

KEY RESPONSIBILITIES AND DUTIES

Donor Relationships

• To provide excellent donor care such as writing gift acknowledgement letters, sending information packs, responding to queries, and speaking and meeting with donors when they have questions related to their gift processing. 
• Draft tailored acknowledgement and solicitation letters for individual, foundation and Board donors in coordination with frontline fundraising staff and the CEO.

Donation Coordination

• Oversee the creation of weekly, monthly, and quarterly reports to support fundraising staff, finance department, executive leadership, and the board of directors. This includes reports demonstrating progress toward goals as well as forecasting philanthropic support in future years and reconciling with the finance department.
• Work with Finance and other teams to accurately record, process, and reconcile all incoming donations received by post, online, wire and stock transfer, and telephone.
• Accurately process standing orders and direct debits plus respond to direct debit cancellation requests, update supporter records, etc
• Execute on data entry, data hygiene and data maintenance projects to further the efficiency and accuracy of our donor database (Blue State Digital)
• Manage and respond to supporter queries, record and update non-financial supporter information such as Gift Aid declarations, data protection opt outs, legacy pledges and other personal information in line with the Data Protection policy and GDPR
• Work with colleagues across the organisation to deliver a positive and effective donor experience
• Oversee established team processes aimed at mitigating risk and preventing fraudulent activity in online donations such as card testing, illegitimate refunds, and other risks, working with RI’s risk management team when suspicious activities occur and require investigation
• Update and maintain process documents, communicating relevant information to the team
• Respond to queries from the general public about fundraising activities, work closely with other teams to ensure enquiries are dealt with quickly and effectively maximize fundraising opportunities

Development and Communications Team support 

• To support the administrative coordination and delivery of fundraising appeals, campaigns and events
• Occasional prospect research into new donors 
• Receive and screen phone calls from the general development line and emails sent to the general development email inbox. Handle or appropriately refer all requests for information.
• Provide additional administrative support to members of the development and communications team as needed
• Participate in regular team meetings, reporting and liaising on ongoing projects 
• Support with grant management from private donors and occasional reporting where required 
• Co-ordinate and attend internal and external fundraising led meetings including room booking, rota and agenda 

QUALIFICATIONS & REQUIREMENTS

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.

Qualification and Experience

• Bachelor’s degree
• At least two years' experience working in a fundraising team
• Experience of writing acknowledgement letters and solicitation letters for donors
• Experience of using & maintaining a database, doing data entry and pulling data queries
• An awareness of Data Protection issues and the ability to work with confidential sensitive information
• Experience of building excellent relationships with external stakeholders
• Experience of positive collaborative working with internal stakeholders

Skills

• Excellent verbal and written skills with a talent for expressing complex ideas in simple and effective language 
• Creative and able to produce engaging written and visual communications
• Excellent interpersonal skills and confidence engaging with people

• Excellent organizational skills and the ability to assess, prioritize and manage a varied and demanding workload
• Numerate with a basic understanding of financial accounts and ability to do financial reconciliations 

Personal Qualities

• Collaborative, inclusive, and team-driven
• Patient listener, likable, diplomatic, and engaging
• Awareness of the needs of others and flexible to respond
• A passion for the work of Relief International and a desire to continually broaden and deepen the organization’s impact

RI Values: 

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability

How to apply.

• To apply for this post, click on the “Apply” button in the job advert page 
• You will be asked to upload a CV and Cover Letter.The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit. 

Closing date. Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.

Please apply by uploading your cover letter and up-to-date CV on our website. 

Due to limited resources, only short-listed candidates will be contacted. 

Note to external agencies, we will not be accepting CVs from third parties.

Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment. 

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

Diversity, Equity and Inclusion

Relief International is committed to diversity and gender equality, we strongly encourage applicants from the global south and female candidates to apply.

I am looking for an experienced Grants administrator to support the grant giving programme for an amazing membership organisation. Working with the support service and casework teams you will be involved in processing applications for financial assistance. You will be someone who can work under pressure, has a strong attention to accuracy and detail, is comfortable making decisions and working within clear rules, policies and procedures. The ideal candidate will have similar experience in a previous role.

Main duties:
To administer online and paper applications for financial support from members who are either experiencing hardship due to the Coronavirus or have applied for help through the small grants programme.
To load applications onto the database.
To undertake membership and other checks on applicant's eligibility
To ensure all grant applications are supported by relevant documentation.
To assess these applications according to specific criteria.
To deal with any queries relating to these applications
To carry out further research on applicant's circumstances, corresponding with third parties and where necessary referring cases onto the casework team.
To communicate decisions and organise grant payments once recommendations have been approved.
To issue advice and information relevant to individual circumstances in accordance with written guidance.
To maintain efficient filing system and database of beneficiaries
To handle sensitive data appropriately and in accordance with data protection legislation.
To provide updates as necessary on applications, paid, awaiting approval.
To support the support service and casework teams and provide other administrative support as required relative to grant applications.

If you have the above skills and experience and are immediately available, please apply online today!

Location: Flexible within England & Wales

Department: Business Development

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We’re looking for a Business Support Administrator.  

The Business Support Administrator will work across all teams in the Business Development Department and will report into the Business Development Research Manager.  You’ll provide support to enable the department to succeed in their ambitions to achieve the Citizens Advice Future of Advice strategic framework.  You’ll be working in a fast moving environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem solving with good organisational skills and excellent IT skills. In practice, you’ll be the first point of contact for people who need help with a wide range of tasks like data collection, processing finances, and assisting with organising meetings/events.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Job Title:  Admin and Project Support Officer

Salary:£12,000 per annum, 17.5 hours per week (£24,000 FTE)

Length of Contract:12 months, with the possibility of extension

Pension Payment:  CommUNITY Barnet will make a pension contribution into a workplace pension scheme

Annual Leave: 28 days per annum, excluding bank holidays (pro rata) 

Location: Based in White City W12, with some homeworking

We are seeking to appoint an Admin and Project Support Officer who will bring their enthusiasm for community development and organisational skills to incite lasting change to the W12Together community

W12Together is one of 150 areas around England that is providing an opportunity for local residents to use the £1m that has been allocated to make a massive and lasting positive difference to their communities. They are a Partnership of local residents, bringing together all the local talent, ambitions, skills and energy from individuals, groups and organisation who want to make their area an even better place to live.

Big Local is being managed nationally by Local Trust, which is working with £200m from the Big Lottery Fund and a range of partners providing expert advice and support for residents.

We are looking to appoint a confident self-starter with excellent IT and organisational skills, and the ability to work to set deadlines. You will be responsible for providing all-round administration and project support to both the Partnership board and W12Together staff team. Successful applicants will show a commitment to and understanding of equal opportunities, diversity and safeguarding.

Working under the umbrella of CommUNITY Barnet we can offer you training as appropriate to support your own career development.

The job requires the flexibility to meet the requirements of weekend or evening work.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates

The closing date for applications is Monday 1st February 2021 at 5pm.  To apply, please send your CV and covering letter clearing explaining how you meet the criteria set out in the Person Specification.

Interviews will be held in February.

We’re looking for a motivated, imaginative and organised human to be the heart and soul of this small team and large community. You would be responsible for innovating and implementing new Covid-safe cycling adventures whilst meeting ambitious fundraising targets to support Choose Love. 

Thighs of Steel

Our purpose is to raise money and awareness for refugee-supporting organisations. We do this by running empowering and community building cycle adventure events. To date, we have raised over £450,000 for Choose Love, Europe’s largest donor of grassroots refugee aid, providing emergency support and long term solutions where they are most needed.

Our rides are deliberately uncompetitive, accidentally but proudly feminist, and offer genuine adventure. Our organisation is small, purpose-led and independent. The team consists of two Directors, who will coach you into the role and work together with you on strategy, finances and impact goals. There is also a dedicated team of volunteers within our community who run aspects of the organisation including Comms and the London Cycle Club. With this small team around you, you will be the driving force of the organisation, spending more time working on it than anyone else. Our community of cyclists are so engaged we see them as a wider part of the organisation . With many of our community craving adventure after lockdown, but social distancing necessities reaching into 2021, it is a creative time to join the organisation as new events and adapting existing ones will be the first priority.

Essential responsibilities:

• Inventing: Creating new fundraising cycle adventures, that empower, challenge and are enjoyable for participants. They must also be financially sustainable and add to our purpose, fundraising for Choose Love

• Fundraising: Meeting an ambitious fundraising goal of £150,000 per year for Choose Love.

• Organising: Making the cycle adventures happen on time and to a budget. Recruit and organise training for the core team for the rides. Build a team of volunteers from the community to support you with route planning, booking accommodation, etc

• Community Building: You will be the point of contact for all communication with participants. You’ll be a highly organised and easygoing person that always has time for people on and offline. Community building will include ensuring the Cycle ‘Clubs’ are thriving and led by the community itself as much as possible. 

• Partnerships: Collaborating and communicating with our key partner, Choose Love, including regular check-ins about our fundraising progress, comms collaboration and event opportunities. Additionally, building and exploring new partnerships to help us meet our goals. 

• Comms: Creating the strategy and delivering content to engage and grow our audience through online and occasionally offline mediums. This includes social media platforms, website building, content creation and designing. Comms strategy will involve working towards building the breadth of our community, in collaboration with Choose Love.

About you 

• Experience in an organisational role in the third sector (social enterprise, charity etc)

• Passionate about refugee rights and freedom of movement 

• Have an interest in cycling and adventures

• Organised with good attention to detail and comfortable organising online with tools such as Mailchimp, Slack and Google Drive incl Sheets, Docs.

• A good communicator, sociable and able to contribute and encourage a close knit community. 

• Good at multitasking a varied workload

• Comfortable being your own boss, taking initiative and responsibility, whilst co-creating a team who collaborate and respect each other.

• Flexible with workload, there may be times in the year where things are busy and other times where it’s a lot quieter, so weekly hours will vary, whilst monthly pay remains at an average of your annual workload. 

• You are passionate about helping to create an inclusive, anti-oppressive organisation that treats people with respect and dignity. Considering accessibility in the ways you work, such as in communication and events design

Practical information

Contract: 12 months (possibility of extension depending on funding) with a 6 month probationary period

Salary: £21,000 pro rata, 0.6FTE, therefore pay is £12,600. 28 days of holiday pay are offered, including bank holidays, pro rata. Salary is the London Living Wage.

Hours: 3 days a week on average, if working 7.5 hours a day. 

Location: Whilst Covid-19 restrictions make supported group rides impossible, the role can be remote. However once rides are possible you would need to be able to work regularly in Bristol or London, where the majority of our community are. If this wouldn't be possible but you still feel you are right for the role, please do apply and let us know your location and how you think it would work.

Our approach to hiring:

We encourage applications from a wide variety of backgrounds who can drive and inspire change for refugees and displaced people. We particularly welcome applications from Black, Asian and minoritised ethnic candidates, and candidates with disabilities.

We promote equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are happy to talk about flexible working and we promote a workplace where you can be your authentic self and achieve success based only on your merit.

Administrative Assistant – Theory Examination

Circa £21,500 - £27,500 pa dependent upon experience, plus excellent benefits

London WC1

35 hours per week, full-time

As Administrative Assistant Theory Examination, you will be responsible for providing administrative support for the successful operational delivery of College examinations, along with contributing to the development and implementation of IT systems and processes to enhance the College’s service.

Acting as first point of contact for UK and overseas examination candidates, the Administrative Assistant is an integral role within the Education and Training Division, in which you will provide effective customer service to candidates from application to the delivery of results.

Reporting to the Theory Examination Lead, you will ensure the accurate allocation of candidates to centres, processing of examination and application entries and processing the payments. You will also check, organise and send results to candidates upon completion.

In addition, you will also assist in the development and implementation of improved systems and processes using new and existing technology/software platforms, including the College website, booking system, databases and exam delivery platforms.

Educated to a good standard and with excellent interpersonal skills, you should have substantial administrative and customer service expertise along with the ability to accurately deal with a high volume of critical data and financial records. You should also be a strong team player who is able to multi-task and liaise efficiently and effectively with a wide variety of internal and external stakeholders.

A background in exam administration, education or training, or experience of working in, and supporting the work of, a membership body would be advantageous.

The Administrative Assistant Theory Examination will occasionally be required to travel both inside and outside of London, with overnight stays needed as appropriate. In addition, it may sometimes be necessary to work outside of the core College hours of 9am to 5pm, along with providing occasional weekend support.

The Education and Training Division sets and monitors standards for the training and assessment of doctors working in paediatrics and child health in the UK and overseas. It also sets, monitors and administers the College examinations (MRCPCH and DCH), whilst making recommendations on the training of paediatricians including GMC certification.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

In the current context of COVID-19, the majority of staff are presently working from home.

Closing date: 23:59, 27 January 2021

Interviews: w/c 15 February 2021