Highly motivated, positive and experienced Administrator required for a small West London children’s charity, offering free counselling and therapy to children and families.

The candidate will be challenged by a demanding workload, undertaking and managing financial & administrative tasks supporting all areas of the charity, which need to be done with friendliness and patience.

You will need:

• A sympathetic approach to vulnerable groups and a commitment to the aims of the charity
• Excellent & proven secretarial / IT skills
• To be highly numerate and comfortable with financial procedures
• To manage and prioritise a varied workload
• Excellent communication skills
• Warm and friendly attitude as a first point of contact with clients.

The salary scale, dependent on experience is from £25,867 - £29,206 (including inner London weighting)

12 months fixed term contract (with possible renewal)

Closing date for applications: Monday 4th November at 12 noon

Interviews for shortlisted candidates:  Tuesday 12th November after 2 pm

Second Interviews:  Wednesday 13th November (Morning) 2019 (or Thursday 14th November between 2- 4 pm)

WLAC Reg. Charity number:  1135648

The British Asian Trust is looking for an Operations and Programme Administrator to work with us full time.  This is a diverse role and we are open to dynamic people, with a range of experience or skills to undertake the role.

The British Asian Trust is undergoing an exciting and ambitious period of growth.  Our annual turnover has more than tripled in recent years helping us to increase our impact in South Asia through meaningful programmes of activity that release people from poverty and allow their full potential to be met.

The next stage of our journey will be dependent upon our expertise in growing and diversifying our income streams, extending our reach within the diaspora and beyond, and maximising the opportunity of being supported by some of the most successful South Asian business leaders and entrepreneurs in the world.

We will operate on the cusp between philanthropy and impact investment, driving programmes that are bold and progressive in their vision for social change. We are also in the process of merging with a major conservation organisation and will be looking to fund and grow a new conservation vertical.

If you are excited by our work, are great at what you do and enjoy working in a fast-paced environment, we’d love to hear from you.

To apply, please email your CV and a covering letter telling us in no more than 2 pages why you are the right person for the role.

Closing date for applications: 9am Monday 28th October 2019.

Interviews will be held in the week commencing 4th November

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What we are looking for?

We are looking for a multi-skilled individual, who is able to work well as part of a team. You will play an important role within the Customer Service Team ensuring that all queries are handled with the highest level of satisfaction for customers.

You will be the first point of contact for customers by dealing with a wide range of enquiries and requests mainly through telephone and emails, whilst building relationships of trust through open and interactive communication. The successful candidate will also contribute to customer service data collection processes and keep detailed accounts of customer interactions by updating records. The post holder will have a great phone personality, be proactive, collaborative and have a flexible and adaptable approach.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. / Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.The closing date for applications is Sunday 3rd November. Interviews will be held week commencing 18th November.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

The Initiative:

We want to see a world where everyone, everywhere, has someone to turn to in support of their mental health. However, this is not currently the case.  Worldwide mental health conditions are increasing and depression alone is on track to be the leading disease burden by 2030. The world is not yet equipped to handle this growing crisis, especially in low and middle income countries where the majority of conditions occur.  United for Global Mental Health was established in 2018 as an organisation focused on increasing global advocacy, campaigning and financing for global mental health to address this growing global need and increase the political and financial commitment so that everyone, everywhere has someone to turn to when their mental health needs support.

Together with over 80 people from 14 countries, we have launched  the first global mental health campaign that is led by passionate campaigners and people with lived-experience of mental health from all over the world: from Nigeria to the US, from Indonesia to Australia and from Sierra Leone to Tonga. Supported by high-profile partners and ambassadors, our campaign unites efforts to bring greater action on mental health.

About You:

You are a highly organised, proactive, confident and diligent Administrator with Accounts experience, who can balance the competing priorities of stakeholders, ready to take on a challenging but exciting role.

Reporting to the Finance & Operations Manager, you’ll deliver executive personal assistant, accounting and administrative support to the team and facilitate the smooth running of the office.

Duties will include:

• EA Support & Diary Management

• Travel Bookings

• Event Management

• Finance Administration

• Office Administration

Requirements:

• A strong understanding of, and passion for improving, global mental health

• Proven experience as an Executive/Personal Assistant or Office Assistant

• Must have an interest in Accountancy or prior experience

• Excellent written and verbal communication skills

• Pro-active with strong administrative and organisational skills

• High degree of attention to detail

• Sound knowledge of MS Office or Google (Docs, Sheets etc), Mac OS, and Xero accounting & expenses software

Desirable

• Third sector experience

• Experience of working in a small, entrepreneurial team

Are you passionate about helping vulnerable young people fulfil their full potential? Would you like to use your excellent finance and administrative skills to support a local charity?

Ignite Trust is a dynamic charity located in the London Borough of Harrow.  Ignite was established in 2001 and works to support young people aged 11-25, who are at risk of involvment with anti-social behaviour, gangs and youth violence, becoming excluded from school or at risk of exploitation. Our aim is to offer programmes which engage young people, build positive relationships and mutual support to empower individuals and to raise expectations for the future to transform lives.

Ignite is based at Holy Trinity Church in Wealdstone and as an organisation it maintains a strong Christian ethos.

Areas of Responsibility:

Finances

• Maintaining financial records using QuickBooks
• Bank statement reconciliations
• Processing funds/grants and donations received
• Compiling internal financial reports – including quarterly financial reports for trustees
• Working with Director to maintain funding pipeline
• Work with the Trustees and Director to produce and present the annual budget and End of Year Accounts
•  Adherence to the organisations Financial controls policy
• Processing of employee’s expenses and reimbursement claims
• Processing and recording of payments including administering salaries
• Produce project expenditure records for funder reports
• Issue invoices
• Cash flow analysis
• Set up and monitoring of standing orders, and subscriptions
• Management of ‘gift aid’ donations

Administrative Duties

• Provide administrative support to the Director and youth work staff/volunteers
• Assist in the administrative support of all aspects of the employees/volunteer’s lifecycle
• Be the main point of contact for the building managers
• Keeping employee’s documents/certificates up to date (safeguarding)
• Processing of employee/volunteer DBS applications

• Management of Health and Safety issues including keeping the incident report file up to date
• Recording and monitoring of timesheets and face-to-face hours
•  Absence monitoring (sickness and holidays)
• Assist with staff training and development needs
• Purchasing office consumables
• Production of minutes of team meetings
• Process enquiries and take messages

Plus other reasonable duties as required by the Director. 

Stakeholder Engagement

• Work collaboratively with key organisations and stakeholders

Faith

• Model Christian values such as love, compassion, joy, peace, patience, kindness, faithfulness, and self-control, both to the team and all those we work with

Personal Development

• Undertake training as required
• Keep abreast of Health and Safety legislation

Environment

The Ignite Office is open to young people at certain times and is a busy working environment

Experience/Attributes

• Highly organised, capable of managing and prioritising multiple tasks and responsibilities
• Proficient in the use of IT, especially QuickBooks and Microsoft packages (Word, Excel)
• Experience of working with a team
• Able to maintain confidentiality
• Good communication skills - written and spoken
• Good numeracy skills

Benefits

In return, you can expect a competitive salary, generous leave allowance and staff pension scheme.

Canaan Project is a youth work project working collaboratively with marginalised girls and young women in Tower Hamlets to see them flourish, have broadened horizons and raised aspirations. We do this by providing experiences and opportunities through innovative approaches to youth work.

We are seeking a Finance and Office Administrator to join our team. This person will be responsible for maintaining the general financial functions of the Canaan Project including invoicing and payments, database entry and reporting, monitoring tracking and reporting, as well as undertaking administrative tasks where appropriate.

Office Assistant

Duration:                 Part-time – 22.5 hours a week over five or four days per week, Permanent

Location: Central London, NW1 2DX

Starting date:             November 2019 

Reporting to:              Chief Operating Officer

Key relationships:       Staff, IT and telephone support companies, office suppliers, and building management

Salary: Equivalent to a full-time salary of £22,000 per annum

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders to help them become stronger organisations.

In partnership with other funders we help our charities expand and we influence policy and decision makers so that all young people get the support they need.

We work with over 20 charity partners and employ approximately 40 people, including the Operations team, covering office management, information technology, finance and human resources.

Impetus is setting up the Youth Endowment Fund, a bold new attempt to put early intervention at the heart of efforts to tackle youth offending. It supports interventions and community partnerships working with children at risk of being drawn into crime and violence, and build up our knowledge of what works to prevent that.

About this role

Your key objective will be to ensure we have an office that runs smoothly so staff can focus on their work supporting, in various ways, disadvantaged young people.

We want a well-organised, tidy office with printers and other services working all the time and meeting rooms set up well. We also want to get the best out of our IT and telephone support companies. And we are always looking for ways to do things better.

We are in serviced offices now but moving to new, leased offices in early 2020. You will have an important role in making sure the office move goes well and liaising with our current and future building managers.

The role is for 22.5 hours a week. Ideally these would be spread over five days (though we are open to them being over four days). We can discuss this at the interview or in advance if you want to have a chat about working arrangements.

You’ll be working with other members of the Operations team, sometimes supporting them and vice versa.

Key responsibilities

• Keeping the office tidy and in good order
• Looking after our meeting rooms so that they look professional and are ready for use. Thinking about ways we could make them better
• Making sure our printers and other office equipment work well
• Keeping our stationery cupboard well stocked and tidy
• Answering the phone and greeting visitors
• Working with our IT and telephone support companies to ensure they are supporting our staff well and being a point of contact (with the Finance and IT Manager) for staff
• Liaising with the managers of the building our offices are in
• Dealing with suppliers of stationery, office equipment, office plants, and other office-related goods and services
• Supporting health and safety arrangements in the office
• Working out ways we can be greener in the way we operate our office
• Helping our HR team with interview arrangements and other bits of administration
• Generally helping out the Operations team and other teams at, for example, events.

Hours:

18 hours, Monday to Friday

Does this sound like you?

Are you creative, organised, enthusiastic and passionate about getting things done? We are looking for an experienced administrator with a dynamic and ‘can do’ attitude, who is not afraid to be proactive, can work independently but also loves the idea of teamwork.

What you’ll do:

• You will work closely with our leadership teams, our managers, employees and volunteers, and with external partners to set up and execute leading edge business support in advance of our move to our new High Street location.

What we expect:

• Superb organisational, planning and communication skills, as well as confidence speaking and a customer first mentality.
• Experience and ability to work with others in an engaging and enthusiastic way.
• Impeccable attention to detail and ability to handle business support activities.
• Team player mentality. We like to work with friendly people who thrive when working collaboratively.
• Passion and energy. Enjoying a fast-paced working environment where your passion will purposefully shine through.
• Self-motivated. You will need the drive to lead, inspire and get things done.

What we can do for you:

• An empowered environment to work alongside others who love to “make a difference”, as you use your knowledge, experience and skills to lead us to as we transform our operations supporting the local community and beyond:
• Plus  these added goodies
• Annual leave + 8 bank holidays + additional paid time-off when The Tab is closed for the whole Christmas and New Year period
• PLUS your birthdays off
• Pension contribution matched up to 3%.

Our ambition is to build, grow and be the best at what we do in our community!

To find out more about this role: Please see the full job description attached.

How to apply:Please attach your CV and detailed covering letter, explaining why you would like to work for us and what makes you the perfect candidate.

Salary:

£20,500

Hours:

35 hours, Monday to Friday

Does this sound like you?

Are you creative, organised, enthusiastic and passionate about getting things done? We are looking for an experienced administrator with a dynamic and ‘can do’ attitude, who is not afraid to be proactive, can work independently but also loves the idea of teamwork.

What you’ll do:

• You will work closely with our leadership teams, our managers, employees and volunteers, and with external partners to set up and execute leading edge business support in advance of our move to our new High Street location.

What we expect:

• Superb organisational, planning and communication skills, as well as confidence speaking and a customer first mentality.
• Experience and ability to work with others in an engaging and enthusiastic way.
• Impeccable attention to detail and ability to handle business support activities.
• Team player mentality. We like to work with friendly people who thrive when working collaboratively.
• Passion and energy. Enjoying a fast-paced working environment where your passion will purposefully shine through.
• Self-motivated. You will need the drive to lead, inspire and get things done.

What we can do for you:

• An empowered environment to work alongside others who love to “make a difference”, as you use your knowledge, experience and skills to lead us to as we transform our operations supporting the local community and beyond:
• Plus  these added goodies
• Annual leave + 8 bank holidays + additional paid time-off when The Tab is closed for the whole Christmas and New Year period
• PLUS your birthdays off
• Pension contribution matched up to 3%.

Our ambition is to build, grow and be the best at what we do in our community!

To find out more about this role: Please see the full job description attached.

How to apply:  Please attach your CV and detailed covering letter, explaining why you would like to work for us and what makes you the perfect candidate.

Hours:

25 hours, Sunday – Thursday

Does this sound like you?

We are looking for an ambitious, fun, forward thinking Digital Content Administrator to join our team. You will be working as part of a small but efficient team and will be responsible for ensuring that all product information and data on our website is correct and up to date. You’ll work closely with our marketing team and as part of our creative team to enhance the Tab London brand and digital presence including social media.

Website Responsibilities:

• Maintain up-to-date, accurate information on our church database
• Manage our ecommerce and online sales
• Upload homepage banners, and category page changes to reflect church campaigns and events
• Update content managed areas (copy & artwork) for new church events & campaigns
• Assist with implementing back-end product settings to reflect church campaigns and events
• Set up and manage ticket sales for church campaigns and events
• Assisting with the overall day- to-day responsibilities of managing the website
• Develop and maintain the Tab London online calendar for all events
• Investigate and report any operational/technical issues arising

Social Media Responsibilities:

Working with the Social Media team to develop and maintain a social media content calendar, including gathering media support and writing caption copy that is clear, informative, excellent, and encouraging

• Schedule and post weekly updates of all church events

Church App Responsibilities:

• Administrate and maintain the Tab London church app, targeted to church members
• Be the first point of call for any member related issues
• Investigate and report any operational/technical issues arising

Digital Comms:

• Managing emails
• Regular texts to church members

Must-Haves:

• Undergraduate degree in Business administration or 2+ years of relevant experience
• A love of ALL thing’s social media. We need you to be the kind of person that everyone says, ‘Don’t you ever take a break from social media??!’
• Ability to think on your feet and be creative
• Meticulous approach with excellent attention to detail
• Strong time management, with the ability to multi task
• Adaptable and able to function in a small team at a fast pace
• Experience using packages like Excel, Photoshop and PowerPoint
• Computer literate and understanding FTP, browsers, basic HTML, data files
• Previous experience of website management
• Rockstar proofreading skills
• Proficiency in Adobe Creative Cloud, social media platforms and related marketing software, MS, Mac and PC OS. Experience with email marketing software is a plus
• Rockstar proofreading skills
• Comfortable working in Church/Christian environment and content

Nice -To - Haves:

• Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable

Things we’d like to see in you!

• You hate when things are disorganised and will not rest until everything is in its rightful place
• You love to take a manual system and turn it digital – this gives you LIFE!
• You are confident in what you stand for
• You are self-motivated and don’t wait for permission to fix a problem
• You are fun to be around but focused

What we can do for you:

• An empowered environment to work alongside others who love to “make a difference”, as you use your knowledge, experience and skills to lead us to as we transform our digital presence within the local community and beyond:
• Plus  these added goodies
• Annual leave + 8 bank holidays + additional paid time-off when The Tab is closed for the whole Christmas and New Year period
• PLUS your birthdays off
• Pension contribution matched up to 3%

Our ambition is to build, grow and be the best at what we do in our community!

How to apply:Please attach your CV and detailed covering letter, explaining why you would like to work for us and what makes you the perfect candidate

Administrator – Clinical Exams
Circa £29,611 - £36,028 pa plus excellent benefits
London WC1
35 hours per week, full-time

As the Administrator within the Education and Training Division of the College, you will oversee all administration for clinical examinations, from applications to results, on behalf of candidates.

This crucial role requires first class customer service and administration skills along with the ability to liaise efficiently and effectively with the relevant examination leads, the hosts and candidates.

Working closely with key staff, clinicians and other stakeholders, you will be responsible for processing of candidates’ payments, the preparation and distribution of packs for examination centres and for the preparation and distribution of clinical exam materials to the relevant host centres.

Educated to A-level standard or equivalent, you should have substantial relevant administrative skills, along with experience of examination administration and financial reconciliations, perhaps gained in a university admissions setting.

With the ability to deal with large numbers of telephone enquiries, you will be able to prioritise your workload and work well under pressure, ensuring that all records are updated and maintained both electronically and in hard copy form.

The Education and Training Division sets and monitors standard for the training and assessment of doctors working in paediatrics and child health in the UK and overseas. It also sets, monitors and administers the College examinations (MRCPCH and DCH), whilst making recommendations on the training of paediatricians including GMC certification.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 19,000 members and fellows and employs around 160 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

To apply, please fill in an application form and optional equal opportunity form. CVs are not accpeted.

Closing date: 9am, Friday 31 October 2019.
Interviews: Friday 8 November 2019.

Civitas Recruitment are proud to be working with a great grant giving charity based in Central London to help recruit for an Office Assistant. The role will work closely with the Office Manager/HR Manager on a range of administrative (diary management, data input, recruitment,EA support) and operational activities. This is a great opportunity to develop your career in the third sector with a fantastic well-established charity.

Who are we looking for?

Ideally you will have previous experience of working within a busy office setting working with a range of internal and external stakeholders. You will be well organised with the ability to manage multiple and often conflicting deadlines therefore being able to prioritise will be crucial. You will have a customer centric approach to work and be collaborative in your approach. As with a lot of modern work roles, there will be change and being able to manage and adapt will also be a key skill required in this role. Add to this you will have great communication skills and be comfortable using Microsoft packages. Please apply directly or enquire with Syed at Civitas recruitment for further information.

Would you like to join our team?  We work together to engage and support out community in North Kensington.  Our community centre is a lively, friendly  place where we have a wide range of activities and events taking place.  We run successful health and youth programmes as well as a food bank and a community kitchen.

We are looking for someone to support the day to day administration of the Dalgarno Trust.  You will be working with the Chief Executive and Executive Director to make sure the centre is running smoothly and effectively.  Could this be you?

Have a look at the job description and see if this is the job you have been looking for.  If it is, we love to hear from you.  Please complete the application form and return it to us by 30th October 2019.

Are you looking for a part-time job, would you like to join our team? All We Can is looking for an enthusiastic and skilled administrator to join our small, friendly team. We are looking for someone who is proactive, energetic, motivated and shares our commitment to helping people living in some of the world’s poorest communities by ending the suffering caused by inequity and injustice. .

The ideal candidate will be a good team player with an eye for details and good communication skills. Primarily supporting the team with processing donations and thanking supporters in a timely and friendly manner, this role is vital to ensuring excellent customer service for All We Can’s supporters. Could this be the opportunity for you?

Have a look at the job description and see if this is the job you have been looking for.  If it is, we would love to hear from you.  Please complete the application form and return it to us by 12:00 6th November.

Salary: £23-25k according to experience per annum (pro-rata) 

Term of appointment: Permanent, Part-time (17.5 hours per week)

N.B.: You must have the right to live and work in the UK to be considered for this role.

About All We Can:

All We Can is an international development and emergency relief organisation. It helps find solutions to poverty by engaging with local people and organisations in some of the world’s poorest communities to end the suffering caused by inequality and injustice.

All We Can is the Methodist development and relief agency and an integral part of the Methodist Church in Britain’s response to international development and relief with its vision, priorities and values grounded in Christian principles.

Application Instructions:

Applications will be reviewed as soon as they are received, so early submissions are encouraged.

Applications are welcome until the deadline of 12:00 6th November.

Interviews will be held on the 19th November.

Applications will be reviewed on an on-going basis and interviews of strong candidates may be conducted before the advertised date. Early applications are strongly recommended.

Note: We do not accept CV’s or other documentation, the All We Can application form must be completed for you to be considered for the job. The appointment is subject to a Disclosure and Barring check, please see application form for full details. We do not wish to be contacted by recruitment agencies.

Job Description

Location: Methodist Church House, 25 Marylebone Road, London, NW1 5JR

Purpose: To provide excellent supporter services, including donations processing, to All We Can supporters and volunteers, and administration support for All We Can’s Fundraising and Marketing Team

Responsible to: Direct Marketing and Supporter Care Manager

Relationships:

Internal:

1) All We Can staff

2) All We Can trustees

3) Office volunteers

External:

1) Supporters, donors and enquirers:

• Individuals, including church ministers and volunteer co-ordinators and speakers
• Representatives of Churches, Circuits and Districts
• Funding bodies (both private and public)
• Representatives of overseas or UK partner organisations
• Main tasks and responsibilities

1. To process donations and record income

a) Ensure that details of all donations received are input into the Raiser’s Edge database.

b) Support the Team Administrator with producing batch sheets for financial processing and ensure the daily totals tally.

c) Input information into the database pertaining to supporters, logging responses to adverts and appeals, and ensuring that records are corrected and updated on a regular basis.

d) Administer the processing of Direct Debits including setting up and logging on Raiser’s Edge, reconciling donations across CAF and Raiser’s Edge, trouble shooting, sending out updates and letters, and supporting the Direct Marketing and Supporter Care Manager in monitoring growth and attrition rates for regular giving. 

e) Generate receipt letters and personalised responses relevant to a range of donations from All We Can supporters, and work with Direct Marketing and Supporter Care Manager and the Fundraising and Marketing Team on improving the way donations are acknowledged including drafting ‘special letters’ for larger gifts and for Senior Leadership Team response

f) Liaise with Finance in reconciling donations recorded on the financial system and Raiser’s Edge, as far as is possible including checking bank statements and updating records for third party platforms including Stewardship and Just Giving

g) Support the Fundraising and Marketing Officer in administering Gift Aid declaration forms, including processing Gift Aid envelopes, following up on donations which have not been gift-aided and filing Gift Aid declarations.

h) Respond to resource requests and record despatch on Raiser’s Edge

i) Responsible for ensuring the correct filing for donations and supporting the Direct Marketing and Supporter Care Manager in archiving donations

j) With other members of the Supporter Care team, undertake a range of administrative tasks to support the work of the team. This workload increases significantly when there is a humanitarian aid disaster

2. Supporter Services

a) Process and respond to enquiries, requests, orders and donations from supporters through post, telephone, online, and via email ensuring each supporter receives the appropriate response

b) Keep the supporter database (Raiser’s Edge) up to date with accurate contact and supporter engagement information and maintain database documentation

c) Support the delivery of database improvement projects as required by the Direct Marketing and Supporter Care Manager

d) Maintain the administration of email consents on Raiser’s Edge updating information regarding email unsubscribes

e) Update supporter records to reflect direct mail campaigns received

f) Support the wider Fundraising and Marketing Team during busy periods with answering and responding to supporters’ general enquirers to All We Can, handling incoming post, emails and telephone calls, and assisting with supporter or public visitors to the office

g) Stay up to date with our overseas partnerships, emergency responses, and programmes and other activities in order to provide relevant and up to date information to enquirers

h) Collect and communicate relevant stories, trends and activities from supporters to the wider team where appropriate

3. Other

a) Attend team meetings and other meetings as appropriate and input into developing effective and efficient administrative processes

b) Use Microsoft Office packages and other digital systems to perform the functions of the role effectively and adapt well to future technologies

c) Any other reasonable duty consistent with the responsibilities of the post as requested by your manager, the Direct Marketing and Supporter Care Manager, the Director of Public Engagement, or a member of the All We Can Senior Leadership Team

4. Corporate responsibilities

a) Ensure familiarity with and adhere to All We Can’s policies and procedures and keep informed of all cross departmental activities

b) A commitment to All We Can’s vision, mission and values, and accepting of its identity as an international development, relief and advocacy organisation actively engaged with the Methodist Church

Personal Specification

Attributes

Essential

Desirable

Method of Assessment

Education and training

Good literacy and numeracy skills

A/I/W

Proven abilities

Proficiency in online / database systems

Proven ability of using Raiser’s Edge

A/I

Proven ability in a customer or supporter facing role

A

Experience of working in an administrative or support role

Relevant experience

A/W

Proven ability to work effectively and enthusiastically in a team

Willingness to take on new challenges and responsibilities

A/W

Special knowledge and skills

Excellent oral and written communication skills

A/W

Good interpersonal skills, including a friendly telephone manner and the ability to build relationships with  donors and supporters

To  be comfortable relating to Christian groups and individuals, as well as other staff

A/I

Proficient in computer skills, including use of Microsoft Word, Excel, Outlook and PowerPoint

Strong leaning to digital processes to improve productivity

A/I

A systematic, organised and planned approach to work and strong attention to detail

A/I/W

Able to work under pressure, plan and manage time effectively and prioritise a range of varied tasks effectively

Proven experience of multi-tasking and work in a fast paced environment.

A/I/W

Special qualities

Commitment to All We Can’s vision, mission and values, and accepting of its identity as a faith based international development, relief and advocacy organisation actively engaged with the Methodist Church

A demonstrable interest in international development and/or the charity sector 

A/I

Self-motivated, able to work on own initiative, while working as part of a small team

A

Reliable, adaptable and flexible

A/I

Sensitive to the complexities of cross-cultural communication

A/I

A willingness to undertake extra training as appropriate

A/I

Method of Assessment:  A – Application Form, I – Interview, W – Written exercise, P – Presentation, G – Group exercise, Q – proof of qualification (certificates or transcripts)

All We Can is the operating name of the Methodist Relief and Development Fund, a charity registered in England and Wales, number 291691