The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs.

We are recruiting for three part-time posts as part of our Women Off to Work (WOW) programme funded by The National Lottery Community Fund. Through this programme, we have developed a holistic training and "into-work" programme for women in south Westminster, and neighbouring areas, particularly those of Muslim and Arabic-speaking backgrounds. We will deliver life and vocational skills training, wellbeing and general employability support through work experience placements, internships, job brokerage and practical advice on employment and self-employment. We provide women with opportunities to gain formal and accredited training qualifications and provide support with tailored into work action plans.

The Programme Administrator will support the WOW team in the successful delivery of this important programme.

3 dpw 9am-5.30pm (22.5 hpw). Hybrid flexible working available – at least 1 day a week required in our socially distanced offices

£16,800p.a. (28,000 pro rata) + 6% pension contribution after 3 months’ probation

The Ethical Property Foundation is the only dedicated property advice charity in the UK serving the voluntary sector. We are looking for an effective, can-do Administrator, who is fascinated by property and how it is used by voluntary groups, charities, and social enterprises. This is a never-boring, part-time opportunity for a motivated self-starter within a small hands-on national charity.

Managed by the Chief Executive, you will be supporting our Senior Property Adviser and Expert Volunteers working across our paid and free property advice services; and supporting the team Co-ordinator with the EPF website and the team’s IT capability and communications. If you have an eagle eye for detail and enjoy working across a wide range of operations and technology, then the Ethical Property Foundation is keen to hear from you. 

We work to be a committed, ethical equal opportunities employer.

APPLY BY noon Tuesday 16th November 2021. Interviews take place 24th November 2021 in our socially distanced London offices near Farringdon station.

The Mental Health Foundation is the UK’s leading charity for everyone’s mental health.  We are home to Mental Health Awareness Week and, with prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

Our focus is on three key areas:

1. Impact

We systematically consider how to scale ideas informed by evidence.  We build partnerships and alliances that increase the impact and reach of our work.

2. Influence

We harness evidence and the voice of lived experience to advocate for preventive approaches and create campaigns which tackle the root causes of poor mental health. 

3. Integrity

We continue to build a strong organisation that lives its values - that is open, kind, outward-looking and sustainable.

We have pioneered change for 70 years and we are not afraid to challenge the status quo. Come join us!

This exciting Project Administrator role will ensure wraparound support for the project team in delivering an impactful online and in-person group intervention for families experiencing parental mental illness. The role will support with purchases and coordination, facilitating communication between stakeholders and supporting the project team with administrative assistance.

What does the role involve?

• Maintaining accurate records on referrals and expenditure, including making purchases for project resources
• Providing technical and in-person support to enable smooth delivery of the multi-family intervention
• Liaising with the project team to coordinate refreshments/food for project beneficiaries, venues and other arrangements for delivery

What skills, knowledge and experience are we looking for?

• Demonstrable significant experience of providing office administrative support to multi-partner projects

• Demonstrable strong knowledge on IT tools and systems to provide robust project administrative support on a multi-stakeholder project

• Evidenced ability to work supportively and proactively within a team, using a solution-focused mindset to overcome challenges
• Proven ability to manage a varied workload, prioritising and planning ahead in line with project timelines and operations
• Fully committed to enabling vulnerable families’ access to high quality and preventative mental health support.

Why should you join the Mental Health Foundation?

• 25 days annual leave plus bank holidays, rising to 27 after 5 years’ service

• 3 closure days between Christmas and New Year
• Up to 3 wellbeing days per annum
• Employee Assistance Programme
• Generous non-contributory pension scheme, 8% at 3 months service, rising to 10% at 6 months service employer contribution
• Life Assurance Scheme at four times annual salary
• Flexible working
• Season Ticket Loan
• Cycle to work scheme

Please note that for safeguarding purposes, all our roles require a DBS check.  Also, we are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK. 

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and send your application form to us via our website (along with a completed Equal Opportunities Monitoring Form).  Please note that all sections of the application form should be completed as CVs will not be accepted. 

Applications will close at 5pm on 1st November 2021. 

Interviews will take place remotely via Microsoft Teams on 16th November 2021. 

You will be asked to provide a 5 minute presentation that outlines your approach to prioritisation and examples of your prior administrative experience.

Diversity is greatly valued at the Foundation.  Applications from all sections of the community are actively encouraged.  If you have a disability, require any additional support or have any questions regarding the role, please contact us via our website.

Due to Covid-19 and until further notice, we are operating digital recruitment (including interviews via video conferencing) and on-boarding processes.  We are blending office and homeworking until further notice

We look forward to hearing from you!

Recruiting for a Voids Administrator to join our Head Office in Westminster!
GBP 23,000 per annum, working 35 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.Supporting the voids officer raising voids works and specification with contractors and ensuring that works are being undertaken in accordance with the required specification, Health & Safety and in a safe manner, within agreed timescales and cost.
Key Responsibilities:

About Restless Development.

We know young people have the power to solve the challenges we face in our world, but they are being ignored and overlooked. We are the agency that works with young people so they can lead in solving those challenges. Whether that means supporting communities to end child marriage or prevent HIV, we work with young people to change their lives and the lives of people in their communities. 

Our programmes are genuinely life-changing, but can’t do any of this without talented, creative individuals at every level of our organisation.

About the Role.

This is an exciting opportunity for a rising leader to gain exposure to how a values-driven, globally-led agency for change works and is led. We see this role very much as an opportunity not just to increase the effectiveness of our leadership team but also as a chance to develop and model a new way of leading within a global movement for change. 

Working closely with the Co- CEOs, this role will gain unparalleled exposure to our leadership team, and we very much expect – and demand – that it is a leadership development opportunity for the right candidate to grow as a leader themselves while also helping Restless Development’s leadership to perform at the highest level possible. In short this role will both improve how our leadership works as well as prove how leadership should be done in an agency like ours. 

The Executive Assistant and Office Coordinator sits within the International People & Operations team, providing additional all-round support for how we support our people – making it a role uniquely connected with all teams globally. 

About You.

Essential skills and experience

● Proven organisational and time management skills
● Acute and thorough attention to detail
● Effective executive-facing communication skills
● Excellent written and spoken English
● Proficiency in working with Google (Docs, Sheets, Slides, Forms, Calendars etc), as well as Microsoft Office functions

Desirable skills & experience

● Prior Executive Assistant experience
● Prior office management experience
● Prior event management experience
● Experience of international development
● Passion for continuous learning and improvement

How To Apply.

Please download our terms of reference from our website and complete an application form by Sunday 7th November 2021 at 12pm GMT.

Applications without the form, or CVs, will not be considered. Interviews will take place:

• Tuesday 16th November and
• Thursday 18th November

Learn English at Home (LEAH) has been working for 39 years with ethnically and culturally diverse adults including refugees, asylum seekers, and migrants, to build inclusion through language. We support people throughout Kingston, Richmond and Hounslow. Through language support and signposting to local statutory and voluntary services, we empower people to become active in their communities. We aim to provide a stepping stone to employment, volunteering, other educational opportunities, and other forms of community involvement. Teaching is delivered by our enthusiastic volunteers, to whom we provide full training and support.

When referred to us by our network of partners in the NHS and voluntary sector, our clients often find it difficult to speak to their GP or their child’s teacher. They are generally unable to attend formal English classes because of their caring responsibilities, health, limited confidence, or illiteracy in their first language.

Through our volunteers, we provide the following services to adults in Kingston, Richmond and Hounslow at no cost to the client:

 One to one English as a Second or Other Language (ESOL) tuition

 A range of small-group classes focused on a specific learning need of the group

 In work ESOL tuition within businesses that support beneficiaries to improve skills, progress within the workplace and access local services

 Trips and social activities in the surrounding areas

 Information about local statutory and voluntary services is embedded across all our programmes

During the Coronavirus pandemic we have been delivering all of our services remotely. Over the coming 12 months we will continue to maintain a remote service whilst also returning to face to face delivery for some of our services in a phased way.

Our services offer clients a means to overcome isolation and improve their chances in life through improved English language skills, increased confidence and self-belief, and greater knowledge of local services and community life.

We are seeking a Classes and Activities Administrator to join our committed team. The post holder will support the Operations Manager, Coordinators and volunteers to deliver our services including remote and face to face ESOL and community classes and a programme of social activities, trips and visits.

We are looking for someone with experience of and commitment to working in a multi-cultural environment with a vulnerable client group. The candidate will also have experience of organising activities and be competent in data entry and administration. The person we are looking for will be able to work flexibly and on their own initiative, but also have strong communication and team-working skills.

The role will work across the boroughs of Hounlsow, Richmond and Kingston with some remote working.

Do you want to use your administration and business skills to work in a fulfilling role where you can help us support vulnerable communities across the globe to access the healthcare they need through the delivery of medical aid?  We are looking for someone organised and numerate who enjoys supporting others and is comfortable with multi-tasking across a broad range of tasks.  You will need to be motivated by your Christian faith and want to be part of helping us run an efficient and effective charity.

International Health Partners (IHP) supports people in hard-to-reach, vulnerable and disaster-hit communities to get the medicines they need, by coordinating the safe and responsible donation of long-dated medical products. We work with our strong network of global healthcare, logistics and NGO partners, to source and send treatments to where they are needed most, to help prevent the needless suffering caused by a lack of access to healthcare.  Our work is needed now more than ever. The global outbreak of COVID-19 has further highlighted the urgent need for improving access to medicines and for strengthening health systems.

The Business Operations Administrator is a new role, due to expanding activity, and will provide a range of support across finance, HR, governance, business performance, and office management.   Typical tasks might include updating financial records and data, maintaining HR records and resources, coordinating staff events, ensuring office systems and equipment are working well, and facilitating team meetings. The Business Operations Administrator will help with business reports and indicators, as well as supporting organisation wide projects. You will be joining our 19 strong staff team and be largely based in our London office.

We are looking for someone who really enjoys administration, is self-motivated, efficient, has an excellent eye for detail, and wants to learn and contribute to a great team. We can offer you a rewarding and varied role. In the last two years, IHP has sent over ten million treatments to vulnerable communities around the world including places such as Yemen, South Sudan and Haiti.

Please view the full job description and person specification for more details about the role including how to apply. We welcome applicants who can offer part-time (21 hours min) or full time hours.

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.  Please make it clear in the application how you meet this requirement.

We offer excellent benefits including a company pension scheme and a generous holiday entitlement.

”We sort out problems together, for good.”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns

Operations Administrator

NJC Scale 5 - £25,896 to £28,205 per annum pro rata

Part-time 22.5 hours (9.30am - 2.00pm Monday to Friday)

Permanent Position

Funded by London Borough of Southwark.

Working as part of the Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark.

You will need significant experience of administrative work in an office setting, either paid or voluntary, experience in using IT and a commitment to work within the aims, principles and policies of the Citizens Advice Service.

The successful applicant will be experienced in providing administrative support in a busy work environment, including maintaining financial records using Sage or similar software, and using Microsoft office suite of packages, especially excel. You will have good interpersonal skills and the ability to relate to a wide cross section of the public, as well as the ability to prioritise and manage your workload effectively.

The post holder will be required to work between our Peckham, Bermondsey and Walworth offices according to operational needs, and at other locations within the Borough of Southwark.

Closing date: 9.00 am Monday 1 November 2021

Interviews: Friday 5 November 2021

For further information and an application pack please visit our website via the Apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

This is an exciting to time join the busy Community and Events Team, working across a portfolio of new and established events and products and implementing the roll-out of our new community fundraising strategy. This role also supports the wider National and Regional Fundraising Team.

About the role 
As Community and Events Administrator, you will support the busy National and Regional Fundraising team. You will provide excellent stewardship to a range of supporters, community and event contacts to ensure they have the best possible experience with Crisis. You will facilitate and maintain the systems and processes within the team such as managing donor records and data, thanking and coding income and will work with the National and Regional Fundraising team across the three nations and with other Skylight Centres  

About you 
To be successful in this role you will be an experienced administrator with a proven ability to develop and implement the support systems and activities that facilitate the effective running of the national and regional fundraising team. You will share our passion and commitment to ending homelessness and will put Crisis supporters and members at the heart of our work.
We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Sunday 31st October 2021 (at 23:59) 
 

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Data Imports Administrator will play a key role in maintaining the integrity of our data systems, joining at a time of growth and evolution for the organisation

About the role
As Data Imports Administrator, you will contribute to the maintenance of Crisis’ data pipeline, ensuring the timely movement of constituent and gift data into the Raiser’s Edge. Using a variety of tools, you will collate data from a variety of sources, prepare it for and execute imports. You will also work closely with the Data Integrations Analyst and Data Technician to maintain the quality and integrity of Crisis’ systems through data administration and cleaning.
This is a 18-month fixed term contract.

About you
To be successful in this role you will have knowledge and experience in running advanced administration features of The Raiser’s Edge, or any similar CRM. You will have experience in setting up and running complex data imports using standard import functions or a third-party tool such as ImportOmatic. You will also have the ability to work methodically and accurately, with attention to detail.

We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 7th November 2021. 

Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 
 
Registered Charity Numbers: E&W1082947, SC040094

Do you share the same passion as our client that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?

As a Community Outreach Administrator, you will be supporting and promoting their referral platform and be managing the administration of referrals by working closely with advice agencies and community partners across the City of Westminster. You will support community outreach and communications for the organisation, enabling community organisations and residents to access advice and information in a timely and efficient manner.

Community Outreach Administrator Requirements:

You will need to have excellent attention to detail with strong communication and interpersonal skills and be comfortable with working with a range of stakeholders. You will need to have experience in administration and in managing databases preferably within voluntary organisations, community development or advice setting. Furthermore, you will need excellent organisational and time management skills with the ability to multi-task.

About our client:

They work to make a difference to the lives of people in Westminster. They deliver a high quality, agile advice service which reflects community issues and needs. They operate a service which puts people first.

They will offer the right candidate a generous salary with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally and your career within the organisation. You will be part of a warm and friendly work culture where opinions are valued. They can also offer a flexible working environment where you can work some days from home.

If you are ready to be part of this community organisation who offer vital service to people who need their help, then click apply and complete the application process.

They value diversity, promote equality and challenge discrimination. They strongly encourage applicants from all parts of society and believe that diversity is what makes them the leaders in what they do.

They will be reviewing applications and scheduling assessments and interviews as applications come in so apply now!

Location: Westminster, London and Remote
Contract Type: Permanent
Hours: Part Time - 2/3 days per week
Salary: £25,246.00 per annum (Pro Rata)

Closing Date: 12th November 2021 at 5pm.

You may have experience of the following: Administrator, Admin Assistant, Office Admin, Administrative Assistant, Office Assistant, Office Manager, Customer Service, Business Support Assistant, Community Services, etc.

Ref: 104 004

Many of the diseases and conditions that affect human health have been cured or overcome as a result of medical research. But there will always be more to do. Although significant resources are being spent around the world developing exciting new treatments and therapies, there are areas of medical need that receive little or no support - and people’s lives that see no improvement. That’s where we step in.

The Medical Research Foundation is an independent charitable foundation. Formed by the Medical Research Council (MRC), we fund and support the most promising health research wherever we discover great opportunities that are not being pursued. We use our donations responsibly and ensure we make the greatest impact where it is most needed.

We are looking for a Fundraising Administrator to join our rapidly expanding team in our central London offices. 

Reporting to the Head of Development, you will be responsible for the day-to-day administration of fundraising activities and supporting the wider fundraising team to build relationships and raise income through various fundraising streams including individuals, legacies, trusts & foundations, corporates and challenge events.

Who you are

We need the very best people to help deliver our vision of advancing medical research, improving human health and changing people’s lives. Our team is proud to work for the Medical Research Foundation. We are ambitious for the Medical Research Foundation and for ourselves. We are approachable - providing advice to everyone and explaining our work. We are dedicated and committed to achieving the most for our donors and our researchers.  And we are involved – constantly looking for new ways to engage and improve. We are inspired by our work and we will be looking for this in you too. 

What you can bring to the role

You will have sound experience of:

• Charity fundraising – on a paid or voluntary basis.
• Customer service.
• Managing your own workload.

You will be able to:                                                                                                                                                         

• Communicate clearly in writing and verbally with colleagues and other stakeholders. 
• Demonstrate good research and analytical skills.
• Work in an organised and methodical manner with excellent attention to detail.
• Work under pressure, manage deadlines and respond flexibly to work priorities and requests.
• Demonstrate high level of IT skills, specifically excellent M/S Word, and good M/S Excel.
• Work confidently in a team and be self-motivated to work alone .

Our offer:

• A salary of up to £25,000, dependent on experience.
• Annual pay award, performance award scheme and other rewards.
• Generous pension contribution, with no qualifying period.
• 30 days annual leave each year, plus public holidays.
• Full- or part-time, 0.8-1.0 FTE (28.8-36 hours per week)
• Flexi-time system and core working hours of 10am to 4pm.
• Employee assistance programme.
• Other health-related benefits.
• An opportunity to make a difference to human health.
• Fantastic colleagues.

To apply please:

• Provide an up to date CV which includes your contact details, education and vocational qualifications, memberships of professional bodies, career history and explanation of any breaks in your employment history.
• Provide your written responses to the three application questions that we have specified.  This will form a key part of the shortlisting process.
• Complete our equal opportunities monitoring and declaration form.
• Let us know if you are not able to make any of the assessment or interview dates (pre-arranged dates can be found in the application pack)

A copy of the three application questions, recruitment information 

An exciting opportunity has arisen to join our friendly, established Extra Care Services in the Borough of Bromley as an Administrator. You will provide efficient and responsive administration support for our Extra Care Services. This position will require you to work across three of our CQC Registered Offices located in Bromley Common, Penge and Orpington. The services provide dedicated support to older people and adults with a range of support needs.

We are looking for someone with a can-do attitude, excellent customer care skills and professionalism, and the ability to multi-task to complete administrative tasks. The ability to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook is essential. You must have excellent telephone skills and the ability to take detailed messages and signpost individuals to the appropriate people, triaging calls and action taken. Experience of working in a busy office is also essential.

Potential candidates must be willing to travel across the Borough of Bromley and occasionally to other parts of London when required.

We offer our staff a range of benefits to ensure job satisfaction including:

• Birthday Holiday Bonus after 2 years continuous service

• Free life assurance

• Pension with company contribution

• Company sick pay

• A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Business & Human Rights Resource Centre is seeking a dynamic professional who can be an integral part of the Operations Team and ensure the smooth running of the organization, from facilities and office management to partnership with HR and Finance, from PA support to the Executive Director to the enhancement of the organization’s administrative efficiency.

Based in: London

Salary: £28,000 per year + 5% pension contribution

Closing date for applications: 24 October 2021 – 17.00GMT

Interviews (if selected): 28-29 October 2021

THE ORGANIZATION

The Business & Human Rights Resource Centre is an international human rights organization working to ensure respect for human rights are at the core of companies’ business models; empower communities and workers, to secure their rights; and advance accountability for corporate human rights abuse. Our Global Team, based in more than 20 countries around the world, work with a rich network of activists, unions, human rights groups, and investors. Our website and publications are available in nine languages. We work across all sectors and issues related to business and human rights, with strategic focus on the rights of workers in global supply chains, the rights of communities seeking responsible natural resource use and a just transition to zero carbon, and the rights of people to accountable digital technologies. The Office Coordinator will be an integral part of the Global Team.

The Resource Centre has helped define the growing field of business & human rights. It has put companies in all regions on notice that their human rights conduct is being watched. It has drawn attention to corporate abuses in all countries and provided increased recognition to those companies taking positive steps to promote human rights. The Centre is widely respected for being fair, objective, and constructive in its approach to make change happen.

THE POSITION

Office Administration

• Act as first point of contact within the London office. Deal with telephone and email queries; greet visitors; take in incoming post and other deliveries
• Maintain supplier contract records and ensure office calendar is kept up-to-date
• Manage filing systems and maintain supplies of stationery, business cards, equipment and office sundries
• Act as first point of contact for IT queries from staff and liaise with external suppliers
• Manage IT hardware orders and inventory
• Process and code invoices relating to operations
• Help organise events, disseminate invitations, keep track of RSVPs, print name tags; etc.

Operational support

• Assist with induction of new staff
• Assist with regular updates of certain parts of the website, with particular responsibility for company sections and business & human rights-related events
• Maintain the Resource Centre’s organogram
• Build global contact lists for dissemination of press releases, announcements, invitations to events, etc; research new contacts and ensure existing lists are kept up-to-date; assist with upgrading the organization’s entire Salesforce contact management system
• Build the company intranet system through SharePoint and help drive efficiency into the organization
• Undertake additional tasks, in consultation with the Executive Director, that are necessary for the effective operation of the organization

Personal Assistant elements to Executive Director

• Assist with booking travel and accommodation, diary management, scheduling of meetings, etc. mainly for Executive Director, and also for other Global Team members and board members as necessary
• Provide essential personal assistance support to the Executive Director regarding emails & appointments

Work flexibility

Due to the small size of the Resource Centre, all people assisting with its work must be willing to shift priorities and tasks quickly, and be willing to have their work reviewed by colleagues.

CREDENTIALS

Qualifications

• A minimum of 2-years’ experience running administration of an office
• Previous experience in a PA role, including governance support and diary management
• Experience in successfully carrying out labour-intensive, routine but important tasks
• Demonstrable IT proficiency, especially with Microsoft Office – particularly with SharePoint, OneDrive, Excel, Word and PowerPoint
• Excellent organizational skills, proven ability to prioritise tasks, manage a busy workload and work to deadlines
• Willingness to develop and maintain extensive contact lists
• Willingness to learn how to develop and manage an efficient and effective contact management system for the organization
• Ability to deal with a wide range of contacts with professionalism, tact and diplomacy
• Strong attention to detail, accuracy and consistency; commitment to the integrity and quality of outputs
• Excellent written and verbal communications skills
• Evidence of team working and build strong working relationships
• Experience with Salesforce a plus

Personal Qualities

• Fluent English: reading/writing/speaking
• Experience of organising & prioritising own work
• Experience of managing many diverse tasks at the same time, including under pressure
• Ability to work in a busy, fast-moving environment
• Ability to use own initiative, and to work independently within agreed framework
• Ability to deal with people from a variety of cultures & backgrounds in a sensitive & understanding manner, using a diplomatic approach or being firm when required
• Interest in & commitment to promoting human rights
• Discretion and confidentiality in handling sensitive issues
• Ability & willingness to work during weekends on occasion, for example if an important conference is held on a weekend, or if attending a trustee meeting in London held on a Saturday - Note: a proportionate amount of time off to compensate for this overtime work can be taken afterwards
• Right to work in the United Kingdom