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Office administrator jobs in london, greater london

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Closing in 2 days
The Royal College of Radiologists, Central London (Hybrid)
£16,131 per year
Are you passionate about global partnerships and membership growth?
Posted 6 days ago
Charity People, Bermondsey (Hybrid)
£29,500 per annum
Posted today Apply Now
Hestia Housing and Support, City of London (On-site)
Between 28373.74 and 28373.74 GBP per year
Posted today
Closing in 2 days
British Heart Foundation, London (Hybrid)
£26,000 - £28,000 per year + benefits
Posted 1 week ago
TAG Youth Club, Richmond (On-site)
£20 per hour
Posted 2 days ago Apply Now
Closing in 7 days
The Eikon Charity, New Haw, Surrey (On-site)
£26,500 to £28,500 FTE (£13,250 - £14,250 pro-rated)
Supported by new funding streams, we are delighted to be recruiting this new administrator role to support our Family Wellbeing Service
Posted 1 week ago
LWPT (Leaders of Worship and Preachers Trust), Watford (Hybrid)
£59,000 - £60,000 per year
CEO position for 4 days per week (0.8FTE) - £60k FTE. Hybrid working from home with the ability to meet in the Watford office twice a month
Posted today Apply Now
Royal College of Paediatrics and Child Health, Greater London (Hybrid)
£31,531 pa pro rata at 21 hours (£18,918 pa) plus excellent benefits
Posted 2 weeks ago
Page 2 of 18
London, Greater London (Hybrid)
£26,500 per year FTE
Part-time
Permanent

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Job description

Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members. 

Unfortunately we are unable to consider applicants based outside of the UK at this time.

For an audio description of this role, please visit our website - https://chartered.college/join-the-team/

Job Title: Membership Operations Administrator

Reports To: Membership Operations Manager

Salary: £26,500 per annum (FTE)

Contract: Permanent, part-time

Hours: 21 hours per week, we offer some flexibility with hours, although the working week must include  Mondays

Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack. 

Based: Office / hybrid. Currently once a week in the office (based in central London) is required. The Membership Operations team are (often, but not always) in the office on a Wednesday

Start date: Ideally the person will be in post on, or short after, 20th January 2026

Deadline and interview: 

  • Applications close at 08:00 on Wednesday 10th December 2025 
  • One round interview process, involving a task and competency-based interview
  • Interviews will be held in person at our London office (WC1N) on Monday 15th December 2025 

We will be reviewing applications on a rolling basis so may interview sooner, if a suitable candidate is identified.

Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage​.

The Organisation

The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.

We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.

Our activities mainly focus on four key areas:

  • membership
  • teacher CPD and accreditation
  • research, policy and events
  • online and print resources

Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.

The Opportunity

We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.

Reasons why this role could be great for you:

  • You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
  • You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
  • You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.

Main areas of work

  • Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
  • Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
  • Manage Group accounts and renewals effectively, including liaising closely with Groups contacts, issuing quotes and invoices
  • Ensure that all contact and communications are compliant with relevant data protection and security standards

Additional areas of work

  • Provide administrative support during the Fellowship process
  • Generate regular reports on membership to inform organisational KPI reporting
  • Provide administrative support for the Membership Operations Team
  • Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.

About You

You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce,  Submittable, Zoom and Slack.

Experience and skills

Essential:

  • Excellent written and oral communication skills 
  • Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience 
  • Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems 
  • Experience of working in a busy administration / office role with competing priorities
  • Excel and data analysis skills 

Desirable:

  • Experience of Salesforce or other CRM systems 
  • Knowledge of GDPR and how it relates to the storage, retention and use of personal data 
  • An interest in the membership and/or education sector and the support and development of teachers

Why Us?

As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to: 

  • Flexible working: responsive management, flexible hours, hybrid or fully remote working 
  • Professional development, including formal and informal training and support 
  • Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction 
  • Mental health and wellbeing: access to health and wellbeing advice and health cash plan.

Diversity and inclusion at the Chartered College 

As a growing organisation we are committed to:

  • Becoming increasingly representative of the sector and geographies that we operate in
  • Providing a positive experience of work as part of an inclusive culture led by our organisational values 
  • Maintaining an annual EDI action plan - led by the internal team. 

What to expect from the recruitment process

  • All applications are anonymised until the point of interview
  • Line Managers trained in recognising bias
  • We implement a standardised interview template and competencies matrix for a fair and transparent process
  • We intend to interview in person at our offices but will make any necessary accessibility adjustments on request

If you require any adjustments in order to proceed with an application please let us know.

For more information about joining the Chartered College, please see our website.

Your Personal Data

As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Pre-employment checks

All conditional offers of employment are subject to:

  • Two satisfactory references
  • Proof of qualifications
  • Eligibility to work in the UK.

We are an employer committed to the safeguarding of children and young people.

Posted by
Chartered College of Teaching View profile Organisation type Registered Charity Company size 21 - 50

Our mission is to empower a knowledgeable and respected teaching profession.

Chartered College of Teaching logo Play
Picture2 Benefits.png
Posted on: 21 November 2025
Closing date: 10 December 2025 at 08:00
Tags: Administration, Customer Service, Customer support, Data Entry, Education

The client requests no contact from agencies or media sales.