Office and feedback manager jobs in Birmingham

The AI Engineer is a hands-on role where you’ll work across the full development lifecycle, from shaping ideas and building prototypes through to deploying production-ready solutions. You’ll play a key role in applying AI and modern software engineering practices to real-world service challenges. 

As AI Engineer, you’ll be part of a small, collaborative team, working closely with product, user experience and operational colleagues to deliver impactful, user-focused solutions. 

This role is predominantly home-based with occasional attendance at our Birmingham Office (minimum of four days per year).  However, during probation more frequent office attendance will be required to ensure you receive full support.  

What You’ll Be Doing 

• Designing and building applications and tools using modern engineering practices 

• Developing integrations, APIs and automation to support key services 

• Translating business and user needs into working technical solutions 

• Exploring where AI and automation can add value to real workflows 

• Building and testing prototypes, then iterating based on feedback 

• Supporting deployment and early-stage live running of new solutions 

• Collaborating with non-technical stakeholders to shape and refine ideas 

What We’re Looking For 

Core Experience 

• Strong background in software or application development 

• Experience working with Python and/or Microsoft technologies 

• Experience building and integrating APIs and services 

• Ability to deliver solutions end-to-end (design through to deployment) 

• Confident communicating technical concepts to non-technical audiences 

AI & Innovation 

• Good understanding of AI / Generative AI concepts and use cases 

• Interest in applying emerging technologies to solve real problems 

Nice to Have (but not essential) 

• Experience building AI-enabled features or tools 

• Knowledge of technologies such as RAG, vector databases or LLMs 

• Background in regulated, public sector or customer-focused environments 

• Experience working with CRM, contact centre or case management systems 

• Awareness of accessibility, data protection or service design principles 

What We Offer:   

We believe in taking care of our people, and we offer a great range of benefits, including:   

• 29 days annual leave plus bank holidays   

• A contributory pension scheme   

• Flexible hybrid working arrangement   

• Generous Life Insurance   

• Wellbeing days to support your mental health   

• A healthcare cashback scheme   

• Access to an Employee Assistance Programme  

• Working outside the UK (up to 30 days in a 12-month period)  

• Free on-site gym    

• Enhanced maternity pay    

Recruitment Process  

*We will review all applications after the closing date and contact shortlisted applicants thereafter** 

• Stage 1: informal chat  

• Stage 2: interview 

Accessibility and Adjustments  

We want every candidate to feel confident and supported. If you need any adjustments or have specific preferences during the recruitment process, just let us know and we’ll do our best to accommodate you.  

Important Information  

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.  

 Our Commitment to Inclusion  

 We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. We warmly welcome applications from all backgrounds.  

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

This is an exciting opportunity to lead Field Studies Council's Digital Learning & Publishing unit.

You'll develop strategy, build partnerships, grow income streams and lead a talented team delivering biodiversity training, digital learning and natural history publishing across the UK.

Success in this position will come from strong commercial leadership, strategic thinking and the ability to deliver sustainable growth while supporting our charitable mission.

• Permanent full-time contract
• Starting salary circa £36,973 - £44,091 per annum DOE + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Work with purpose

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

As our Digital Learning & Publishing Manager, you will lead a commercially focused business unit responsible for a diverse portfolio of biodiversity training, digital learning and publishing products. Working closely with the Commercial Director, you'll help form the future direction of the unit, ensuring sustainable growth, strong customer experience and meaningful impact.

In this key senior leadership role, you will:

• Lead the Digital Learning & Publishing unit, with accountability for its commercial and operational performance, budgeting, forecasting and P&L delivery.
• Develop and deliver commercial strategies that drive sustainable revenue growth across digital learning, publishing, partnerships and e-commerce.
• Identify new commercial opportunities and build relationships that expand our reach and impact.
• Use data, insights and customer feedback to improve performance, conversion, retention and customer value.
• Lead and develop a high-performing team.
• Oversee the successful delivery of biodiversity training courses, digital learning products and natural history publications.

Further detail regarding the full responsibilities can be found in the vacancy pack attached to the advert on our careers website.

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role will include occasional travel to our Field Studies Council locations and other venues throughout the UK and will involve occasional overnight stays.

Who we're looking for

We're looking for someone with a commercial mindset who has owned budgets, delivered revenue growth and led business performance before. We're particularly interested in candidates who can demonstrate:

• Significant experience in a commercial leadership or business unit management role.
• Experience leading and developing high-performing teams in a commercial environment 
• P&L accountability and revenue growth delivery, with a track record of developing and scaling commercially viable products or services 
• Experience leading delivery project teams and managing vendors/freelancers. 
• Effective management and influencing of partnerships and networks 
• Budget management expertise, including a proven ability to ensure value for money
• An interest in learning, publishing, environmental education or the natural history sector.

Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

The closing date for receipt of your completed application is 8th July 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 20th July 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.

Are you an experienced Trusts and Foundations fundraiser seeking an exciting role in the nature and rewilding sector? Are you looking for a friendly, flexible and values-driven organisation where you can make a tangible difference and advance your fundraising career?  This opportunity could tick all your boxes! 

SCOTLAND: The Big Picture (SBP) is a charity dedicated to making rewilding happen, as a solution to the biodiversity and climate crises. We work across Scotland, from the mountains to the sea and from the remotest communities to our urban centres. Our vision is of a vast network of rewilded land and water, where wildlife flourishes  and people thrive. 

In the five years since we were founded, we’ve established ourselves as a leading force for rewilding in Scotland: a charity that achieves outsized impact through our powerful storytelling and innovative collaborations.  We’re a small, agile and friendly team that works hard to:

• Drive support for rewilding – through our films, creative storytelling, conferences, training courses and political advocacy.

• Commit land and water to rewilding – by supporting over 100 landowners to enhance nature on their land, from crofts and community-owned sites to farms and large estates.

OUR FUNDRAISING 

SBP is a growing organisation with an exciting portfolio of nature recovery projects across Scotland.  Our key income streams include grants from charitable trusts, foundations and statutory bodies, philanthropic donations, corporate partnerships, regular giving and appeals. We have a strong track record in fundraising from trusts and foundations, and we are currently in receipt of grants from Esmée Fairbairn Foundation, the National Lottery Heritage Fund and other significant environmental funders. 

Our Fundraising Team comprises a Rewilding Investment Lead (who develops corporate partnerships) and a Trusts and Foundations Lead, led by our Fundraising Manager.

ABOUT THE ROLE

As Trusts and Foundations Lead, you would establish and maintain relationships with a wide portfolio of charitable trusts and foundations, and be responsible for securing both project-specific and core income.

KEY DUTIES/RESPONSIBILITIES 

• Identifying and researching funding opportunities, including due diligence as appropriate.

• Networking, and building and stewarding relationships with prospective funders.

• Liaising with senior, project and finance staff to identify, prioritise and cost key fundraising needs.

• Managing a dynamic pipeline of applications matched to the agreed fundraising priorities.

• Preparing and submitting compelling expressions of interest and funding proposals, including accurate financial information as required. 

• Processing grant offers and ensuring income is recorded accurately. 

• Managing a schedule of reporting and stewardship deadlines to ensure timely feedback and thanks to funders. 

• Securing progress updates from colleagues delivering funded work, in order to produce high-quality reports that meet funders’ requirements.

• Seeking feedback in relation to unsuccessful bids, in order to guide and strengthen future proposals.

• Maintaining accurate and comprehensive records on our fundraising CRM database. 

• Contributing to the development of fundraising strategies, plans and campaigns. 

• Participating fully in Fundraising and SBP team meetings, events and cross-team activities as appropriate. 

Essential skills and experience:

• At least two years’ experience securing and reporting on grants from trusts and foundations, and/or reviewing and advising on grants within a grant-giving organisation.
• Excellent written communication skills and attention to detail. Experience writing compelling bids and reports that align with funders’ priorities.
• Ability to communicate confidently with funders and colleagues in a friendly and engaging manner.
• Experience using a variety of information management tools, including CRM databases and spreadsheets, to accurately record and manage information.
• Confident with numbers. Experience working with project and finance colleagues to develop project budgets.
• Able to organise day-to-day activities according to agreed priorities, manage a busy workload, and consistently meet deadlines.
• Demonstrable passion for nature and rewilding in Scotland.
• Able to maintain personal wellbeing, productivity and effective communication in a remote team.
• Share and demonstrate our core values (see below).

Desirable skills and experience:

• Experience securing grants at £250,000 and over.
• Experience of using desktop design tools to create attractive materials that combine written content with imagery.
• Experience building and managing relationships with senior or strategically important stakeholders, e.g. Board members, CEOs.
• Proficient with DonorPerfect CRM.
• Experience developing complex, multi-year budgets for grant applications, including full cost recovery where applicable. 
• Experience using a range of tools and approaches to manage priorities, meet deadlines and hit targets.
• Experience with funders that support nature and climate causes.
• Degree or equivalent professional qualification within a relevant discipline.

OUR VALUES

Our values define us as a charity and guide our relationships with colleagues, partners, funders, supporters and wider interest groups. 

● We are passionate about Scotland and its huge potential for nature restoration.

● We are bold and willing to push boundaries to make rewilding happen. 

● We trade in hope and possibility, not fear and conflict. 

● We are inclusive and respectful, inviting everyone to join the conversation. 

● We are collaborative, building connections across interest groups to drive change.

TERMS AND CONDITIONS

Salary: £35,500 - £37,500 FTE, depending on experience. Salaries are paid on the last working day of each month by bank transfer and cover the period of the first  of the month to the last day of the month. 

Contract: Permanent position. 

Place of work: This role is home-based and will require a suitable home office working  environment. SBP will provide a laptop and additional equipment as needed. 

Travel: Attendance of team meetings held across Scotland will be required (typically two to three times per year), and the role may also involve occasional travel elsewhere within the UK. Travel expenses will be paid in accordance with SBP’s  expenses policy. Applicants must be based within a reasonable commuting distance and must have the right to work in the UK (we are unable to provide visa sponsorship). 

Hours: We are open to this role being full-time or part-time (minimum 0.6 FTE, equating to
22.5 hours per week).  Working hours are flexible. The nature of the post may require occasional evening and weekend work. Paid overtime is not routinely available, but time off in lieu will
be given. 

Flexibility: Subject to ensuring that the needs of the charity and the role are met, SBP endeavours to meet the flexible working needs of its staff. 

Holidays: 28 days FTE (pro rata for part-time), including public holidays, plus 5 additional office closure days between Christmas and New Year. 

Pensions: We offer a workplace pension scheme with a 5% employee contribution and 3% employer contribution. 

Probationary period: 3 months. 

Notice Period: 1 month during the probationary period, thereafter 2 months.

Training: SBP is fully committed to personal development and training and offers staff regular opportunities for both internal and external training. 

Commitment to diversity, equality and inclusion: SCOTLAND: The Big Picture is committed to equality of opportunity for all and we make recruitment decisions by matching our business needs with the skills and experience of candidates irrespective of age, disability, gender, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, and marriage or civil partnership. We regularly review our recruitment practices to improve the accessibility of SBP, and we would welcome feedback from you. 

TO APPLY 

Please email your CV and a covering letter (maximum two pages). The covering letter should detail why you are interested in the role and how your skills and experience equip you for
this role. 

Applications should be sent by 5pm on Monday 13 July.

Interviews will be conducted by video call on Monday 20 July. 

We endeavour to provide feedback on request to unsuccessful applicants. However, as a small charity – and depending on the number of applicants we receive – we may need to prioritise feedback to those candidates who are shortlisted for interview. 

Thank you very much for considering this role.

Job title: Supporter Development Officer

Responsible to: Trusts & Foundations Fundraising Manager

Line management: None

Salary: c. £29,0000 per annum, dependent on experience

Hours of work: Full-time, 37 hours per week.

Contract type: Permanent

Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)

At the Bone Cancer Research Trust, our fundraising success is built on strong relationships with our supporters. In this newly created role, the successful candidate will have an exciting opportunity to drive our approach to Individual Giving, Legacies and Major Donors. This role requires highly collaborative working across teams to bring greater consistency, coordination and progress to this work. 

This role will be focused on delivering outcomes by supporting the Relationship Team in their stewardship of new and existing supporters. The Supporter Development Officer sits within the Trusts & Foundations team and will play an important part in connecting activity across teams, helping to ensure consistency, identify opportunities and drive progress. 

It’s an exciting time to join the Bone Cancer Research Trust, as we build upon our successes over the last 20 years. This is an excellent opportunity for the right candidate to shape this new and varied role and play an important part in our highly successful fundraising team.

Interviews for shortlisted candidates will take place during w/c 13th July 2026.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.

The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Programmes Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time
• Travel: International travel may be required depending on programme and organisational needs.

4. Scope of Work and Key Responsibilities

Programme Coordination and Partner Management

• Maintain regular communication with implementing partners across multiple countries
• Coordinate programme activities to ensure timely and effective delivery
• Support negotiation and alignment with field teams and partners on implementation priorities
• Build and maintain strong working relationships with partners and stakeholders

Proposal Development, Business Development and Donor Engagement

• Lead the development of project proposals, concept notes, and budgets
• Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
• Develop marketing and programme-related materials to support fundraising and visibility
• Build and maintain relationships with donors and external stakeholders

Programme Monitoring, Reporting and Compliance

• Review narrative and financial reports from partners for quality and accuracy
• Track programme deliverables, milestones, and deadlines across projects
• Maintain programme trackers, dashboards, and internal monitoring tools
• Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
• Ensure documentation and data are organised, accurate, and up to date

Financial Coordination

• Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
• Review partner budgets and support financial planning processes
• Ensure alignment between programme delivery and financial requirements

Design, Communications and Knowledge Products

• Develop visual and written materials including presentations, one-pagers, capability statements, and reports
• Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
• Contribute to internal and external communications materials to enhance programme visibility
• Support media-related activities, including content development and basic media training where required

Capacity Building and Team Support

• Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
• Develop and refine internal documents such as SOPs and guidance materials
• Support onboarding, training, and supervision of interns
• Provide support to colleagues across programme activities as required

Systems, Learning and Operational Support

• Maintain and update programme databases and information systems
• Support feedback collection processes, including surveys and learning inputs
• Contribute to problem-solving and continuous improvement across programmes
• Participate in calls across multiple time zones and undertake occasional travel as required

Procurement and supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.

Operational risk management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Degree or equivalent experience in international development, humanitarian studies, or a related field
• Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
• Proven experience in proposal development, including budget preparation
• Strong experience working with implementing partners and managing multi-country programmes
• Experience reviewing narrative and financial reports and ensuring donor compliance
• Familiarity with working alongside finance and monitoring and evaluation (M&E) teams

6. Core Competencies

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
• Strong analytical and problem-solving abilities
• Experience developing presentations, reports, and programme materials
• Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
• Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Event & Engagement Coordinator

Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.

Job Purpose:

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities:

· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.

· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.

· Complete all relevant compliance work such as risk assessments and public liability checks.

· Develop and manage event budgets, ensuring value for money and accurate financial tracking.

· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.

· Recruit and coordinate volunteers to assist with events.

· Evaluate event success through feedback, data collection, and post-event reporting.

· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.

· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.

· Create engaging, on-brand short-form video content tailored to target audiences.

· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.

· Stay up to date with emerging social media trends, tools, and platform updates.

Key Skills & Experience:

Essential:

· Proven experience in planning and delivering events.

· Strong organisational and time-management skills.

· Ability to manage budgets and handle multiple projects simultaneously.

· Excellent communication and stakeholder engagement skills.

· Flexibility to work evenings and weekends when required.

· Full UK driving licence and willingness to travel across the region.

· Ability to analyse member insights to inform event planning and attract potential new members.

· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.

· Ability to build rapport with volunteers and identify the support needed for successful event delivery.

· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.

Desirable:

· Experience working with community groups, charities, membership organisations or not for profits.

· Knowledge of health and safety and safeguarding procedures.

· Familiarity with marketing or PR for events.

· First Aid or event safety training.

· Previous experience with ticketing platforms or willingness to learn.

· Understanding of how comms and events align with one another.

· Data literacy or willingness to understand some basic data analytics

Who are we looking for?

· Energetic and positive, bringing enthusiasm to everything you do.

· Excited by change, seeing new opportunities and possibilities.

· Keen to succeed with a strong development mindset.

· Passionate about delivering great events and experiences.

· Open to feedback, always looking for ways to improve.

Inspire mission and discipleship of children and young people  

We are looking for a dynamic team player who is passionate about creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith, and who can inspire and equip others to do the same.    

Location: Home-based– predominantly covering the areas of Newcastle, Byker, Felton and Cramlington.  This Scripture Union role will be working alongside St Thomas Church, Newcastle and working ecumenically alongside other churches to grow mission in the local area. 

Important things to note before you apply.     

1. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. 
2. We take Safeguarding seriously. This role will require an Enhanced Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.    
3. Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.   

Who we’re looking for    

You are someone who loves variety in your work and the fact that no two days are the same. You thrive on building relationships adopting a facilitating approach, coaching, mentoring, equipping, training, and motivating others.  You value a blend of face-to-face and online interactions.    

You’re a connector with experience in teamwork with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people. You are a confident communicator with experience in training and empowering others.  You have the qualities to be an excellent coach and mentor.   

If this describes you and you would like to join an organisation with a passion for Christ, sharing the gospel, making disciples and the emerging generation, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.     

About Scripture Union     

You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.       

We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the ‘95%’ of young people (primary and secondary school age) across the UK who don’t go to church, and had opportunity to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers and paid workers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.     

In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference. We have staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!

Invest in our mission, as we invest in you: Our Benefits:   

• 23 days holiday (pro rata) + bank holidays + 5 volunteering days 

• Up to 12% pension contribution 

• Life insurance 

• Free Bible Reading Guides 

• Enhanced family leave 

• A supportive, faith-filled environment where your work has eternal impact   

About our team    

Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of a regionally focused team that is part of our wider movement.    

The successful candidate will be a part of our North Regional team of 9 other workers who between us work across the North region.

Job description: Revealing Jesus Pioneer Scripture Union    

You will work ecumenically in and around Newcastle multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip, coach and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.     

Who We're Looking For: Our Ideal Candidate    

We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:    

• A thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.     

• A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.     

• Inspirational: You'll have a natural ability to connect with people, listen deeply, ask great questions, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.     

• Self-Motivated Organised and Effective: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.  

• A Team Player: You will work effectively as part of the North Team and also teams across Regional Mission and the movement as a whole.     

• Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.     

• Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.     

• Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.     

As with all our team members, you will also:    

• Be a committed Christian who resonates with SU's mission and values, actively participating in a local church community.     

• Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.     

Skills You'll Need:    

• You'll be confident and capable in using digital tools including email and Microsoft Office 365 applications (Word, Excel etc.). 
• Presentation/training skills     
• It is also essential that you live in the Newcastle area, have a good understanding of the local area and hold a current driving license.  

Interview Date: 16th July 2026

Interview Location: St Thomas' Church, Newcastle

We are looking for a Weekenders Journey Guide to support prospective Weekend Foster Carers from their first conversations with Now Foster through to the next stages of the recruitment and assessment journey.

This is a highly relational, candidate-facing role. You will be one of the main people helping applicants understand what Weekenders is, explore whether it is right for them, stay motivated through the process, and feel supported to take the next step.

Introductory conversations (our ‘intro chats’) will be a core part of the role. You will speak with people who are curious about fostering, but who may also feel unsure, nervous or are still working out whether they can foster. Your role will be to bring warmth, clarity and momentum: helping people feel welcomed, informed and confident, while also making sure the right people progress at the right pace.

You will use Now Foster’s digital platform (a bespoke CRM system) to manage the candidate journey, track progress, record key information and help the team understand where applicants are getting stuck or moving forward. You will play an important role in making sure we are attracting the right leads, supporting them well, and learning how to improve the journey as we grow.

This role would particularly suit someone with experience of fostering or working in fostering. It could also suit someone from a related background who is deeply motivated by innovation in this area and excited by what fostering could look like if it were designed around children, carers and relationships.

You do not need to be a qualified social worker, but you do need to be emotionally mature, reflective, organised and comfortable working closely with a social work-led team. You will need to understand safeguarding, and be confident holding thoughtful conversations with prospective carers.

What You’ll Be Doing

Supporting candidates through the journey

• Acting as a consistent, warm and encouraging point of contact for prospective Weekend Foster Carers.

• Carrying out intro chats with people who have expressed interest in the Weekenders programme.

• Helping candidates understand the Weekenders programme, what the role involves, and what the journey looks like.

• Supporting candidates to reflect on whether Weekenders is right for them.

• Keeping candidates engaged, informed and motivated as they move through the process.

• Helping people overcome practical barriers where appropriate, while being honest and clear about expectations.

• Making sure candidate communication feels relational, timely and values-led.

Helping the right people progress

• Helping identify candidates who are ready to move forward, as well as those who may need more time, more information or a different route.

• Support candidates to progress, pause or close, as advised by our fostering service colleagues.

• Using strengths-based and motivational approaches to help candidates reflect on their motivations, support networks and capacity.

• Working closely with social work colleagues to escalate questions, concerns or safeguarding issues appropriately.

• Supporting candidates to prepare for training, home visits and assessment stages.

• Helping ensure the process is clear, efficient and supportive.

Supporting groups, events and community activity

• Supporting information events, training sessions and candidate-facing events.

• Co-delivering sessions with social workers and other colleagues.

• Helping create a welcoming community for people exploring Weekenders.

• Supporting socials and community-building activity for applicants and approved Weekend Foster Carers.

• Helping candidates connect with the mission and feel part of something meaningful.

Administration, data and follow-up

• Keeping candidate records, notes and next steps up to date on Now Foster’s digital platform.

• Using Google Workspace, Trello and other tools to access key documents and manage your workload. 

• Making sure no candidate falls through the cracks.

• Supporting data capture so the team can understand what is working and where candidates are getting stuck.

• Helping improve templates, messages, prompts and workflows for the candidate journey.

• Supporting home visit admin and logistics where needed.

Contributing to innovation and learning

• Gathering feedback from candidates to help improve the journey and bringing this insight from candidate conversations into team discussions.

• Helping the team understand what motivates people to become Weekend Foster Carers, what worries them, and what helps them move forward.

• Supporting testing and iteration of new candidate journey approaches.

• Helping us build a process that is warm, efficient, inclusive and effective.

• Contributing to a new model of fostering that is relational, ambitious and designed around children and young people.

You’ll Thrive in This Role If You Are

• Warm and relational – able to build trust quickly and make people feel welcome.

• Emotionally mature – able to have thoughtful conversations about motivation, care, family life and uncertainty.

• A strong communicator – clear, encouraging and confident across phone, video calls, emails and written updates.

• Motivational and strengths-based – skilled at helping people see their potential while also being honest about what fostering involves.

• Organised and proactive – able to manage a busy candidate journey, track next steps and keep people moving.

• Tech-savvy – comfortable using digital platforms, Google Workspace and Trello.

• Confident in your judgement – able to decide when someone should progress, pause or close, while knowing when to seek advice.

• Safeguarding-aware – able to recognise when something needs to be escalated and comfortable working within clear safeguarding processes.

• Reflective and curious – interested in learning what works and improving the candidate journey over time.

• Comfortable with ambiguity – happy working in a small, growing charity where things are evolving.

• Committed to better outcomes for children and young people – motivated by Now Foster’s mission and the potential of Weekenders.

Experience We’re Looking For

Fostering experience would be highly beneficial. For example, this could include experience as a foster carer, working in fostering, supporting foster carers, working with fostering services, or working in a closely related part of children’s social care.

We are also interested in people with experience in:

• Volunteer management

• Children’s social care or youth work

• Community work

• Social prescribing

• Mentoring or coaching

• Recruitment, onboarding or candidate support

• Relationship-based support roles

Most importantly, we are looking for someone who understands the importance of relationships, can guide people through a meaningful decision-making process, and is excited by the possibility of building a different kind of fostering journey.

Bonus Points For

• Lived experience of the care system or fostering.

• Experience working directly with prospective or approved foster carers.

• Experience using motivational interviewing, coaching or strengths-based approaches.

• Experience supporting people through an application, recruitment, assessment or onboarding journey.

• Experience delivering or supporting information sessions, preparation groups, training or community events.

• Experience working remotely or in a flexible, fast-moving team.

An interest in innovation, service design or changing how fostering works.
 

About Us

Now Foster is a team of innovative social workers, designers, and entrepreneurs on a mission to change fostering in the UK.

We bring together social work, service design, public sector transformation and lived experience to create better outcomes for children and young people. Our overarching vision is to transform the fostering system by bringing many more wonderful people into it as foster carers, so that children and young people have the relationships, stability and support they need to thrive.

You will be joining a small, ambitious and passionate team, alongside our trustees, freelancers and advisors, all of whom play an active part in shaping our work. We partner with local authorities and not-for-profits who share our values and are ready to embrace change. As a registered charity, everything we do is driven by purpose, not profit.

About Weekenders

Weekenders is Now Foster’s flagship programme. It pairs children and young people in foster care with inspiring adults who can offer guidance, stability and encouragement on a regular basis. It is about showing up, making a difference, and being that person a young person can count on.

The programme is growing quickly. We are scaling Weekenders across London and beyond, testing new ways to support applicants, local authorities and independent social workers, and building the operational foundations needed for long-term growth.

A core part of this growth is making sure that people who are interested in becoming Weekend Foster Carers receive the right balance of warmth, encouragement, information and challenge as they move through the journey. That is where the Journey Guide comes in.

Working Pattern and Location

This role is offered at 4 to 5 days per week, with a salary of £34,000 pro rata.

The role can be based anywhere in England, with occasional travel to our Weekender delivery areas. Our Weekenders team is currently based across London and Manchester, and our wider organisational team is based in Oxford. Most work will be home-based, but there will be some in-person meetings, events, training sessions or bi-monthly co-working days.

The role will involve some work outside standard office hours. This is likely to include:

• Around one weekend day per month, which you would take back as time off during the previous or following week.

• Some evening work, for example around one information event per month.

• Some evening intro chats with prospective foster carers, where this helps people engage with the process.

We work flexibly and will support the successful candidate to manage their time in a sustainable way.

Safeguarding

Now Foster is committed to safeguarding and promoting the welfare of children and young people.

This role will involve contact with prospective carers, rather than direct work with children and young people. However, you will need to understand safeguarding, work within Now Foster’s safeguarding processes, and escalate any concerns appropriately.

This role will require an enhanced DBS check.

What’s In It For You

Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will play a key role in helping Weekenders grow.

You will be close to the people exploring whether they could become Weekend Foster Carers, and your work will directly shape whether they feel supported, confident and ready to take the next step.

You will join a supportive, collaborative and values-led team. We work hard, care deeply about what we do, and are building something bold and lasting: a new way of fostering that blends social work, design, technology and relational practice.

We will provide the tools and technology you need, cover agreed travel and expenses, and support you to work flexibly within the rhythm of the programme.

How to Apply

Please send us your CV and a short cover letter explaining:

1. Why you are interested in Now Foster and the Weekenders programme.

2. The experience you would bring in supporting, guiding or motivating people.

3. Any experience you have of fostering, working in fostering, children’s social care, community work, volunteer management or similar.

4. What excites you about innovation in fostering and what fostering could look like.

5. Your availability, including whether you are looking for 4 or 5 days per week and when you could start.

You must have the right to work in the UK.

We recognise that some candidates may use generative AI tools, such as ChatGPT, to support the preparation of their application. While this is acceptable, applications must remain an authentic reflection of your own experiences and motivations. We ask candidates to let us know if and how they used AI as part of the recruitment process.

Our Commitment to Equality

Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from individuals of all backgrounds, identities and experiences.

Recruitment and selection decisions are made on the basis of fair, objective and transparent criteria. We will also make reasonable adjustments to the recruitment process to ensure accessibility for all candidates.

Please Note: We are hoping to appoint as soon as possible and will close recruitment once we find the right person so candidates are advised to submit an application as soon as they are able.