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Page 35 of 62
Northampton, Northamptonshire (Hybrid)
£10,000 - £10,400 per year
Part-time (This is a part-time position working 14 hours. These can be worked over 2 or 3 days. )
Contract (6-month fixed term contract)
Job description

We are looking for a dynamic and detail-oriented Retail Operations Support Coordinator to join our team.

About the role 

As a Retail Operations Support Coordinator, you will play a crucial role in ensuring the smooth operation of our retail stores. You will be responsible for providing administrative support, coordinating with various departments, and coordinating processes and activities within BHF Retail Operations.

Your key responsibilities will include: 

  • Supporting store operations: Day-to-day operations of retail stores, ensuring that all processes run efficiently. 
  • Coordination and communication: Liaising with store managers, suppliers, and other departments to ensure seamless communication and coordination.
  • Inventory management: Monitoring stock levels, placing orders, and managing inventory to ensure that stores are well-stocked.
  • Data analysis: Analysing sales data and generate reports to help identify trends and opportunities for improvement.
  • Customer service: Providing exceptional support to store teams and address any operational issues that arise. 

 
About you 

We are looking for a well organised individual with retail knowledge, to provide support for our shops and stores, central operations, and retail field teams. 

To succeed in this role, you will have: 

  • Previous experience working in retail
  • Strong organisational and time management skills
  • Excellent verbal and written communication skills and the ability to work effectively with different stakeholders
  • A proactive approach to identifying and resolving issues promptly
  • Proficiency in Microsoft Office Suite


Working arrangements 

Please note this is a 6-month fixed term contract working 14 hours. The hours can be worked over 2 or 3 days. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Interview process

Interviews may take place during the advertised period or shortly after the role closes. These will be via MS Teams
 
How to apply 

It’s quick and easy to apply for a role at the BHF. Select apply to be redirected to our career site. 

Application resources
Posted by
British Heart Foundation View profile Organisation type Registered Charity Company size More than 1000

Our vision is a world free from the fear of heart and circulatory diseases.

British Heart Foundation logo Play
Posted on: 19 August 2025
Closing date: 31 August 2025 at 11:47
Job ref: 18955
Tags: Administration, Retail / Sales, Operations

The client requests no contact from agencies or media sales.