Office support jobs in Harpenden, hertfordshire

Salary: £27,500 per year, pro rata (£11,000 actual salary). 

Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)

Work pattern: Flexible, between Monday-Friday

Start date: ASAP

Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.

Reporting to: Head of Support Services

About Pregnant Then Screwed (PTS) 

Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.

With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.

The Role

Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches. 

As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees. 

Responsibilities:

• Coordinating the Tribunal Mentor Programme and volunteers. 

• Welcoming new mentee and mentor applicants to the programme through 121 and group calls. 

• Recruitment and engagement of new volunteers and participants. 

• Monitoring our Community WhatsApp groups and responding to enquiries.

• Hosting regularly mentor and mentee online check-ins.

• Researching further support and signposting options for mentees.

• General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries. 

• Supporting our Head of Support Services with volunteer training, policy and process development. 

• Supporting other Support Services projects where necessary.

Essential Skills & Experience

• Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
• Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression. 
• Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
• Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
• Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools. 

Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.

What We Offer 

• Flexible working is embedded in our culture with employees working different hours, and days of the week. 

• 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff. 

• Paid leave between Christmas Day and New Year’s Day.

• Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked. 

• Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays. 

• After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.

• Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.

• Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks. 

• Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary). 

• It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.

• All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.

Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:

Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026

Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

Closing date: Midnight on 19 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 28 January 2026

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?

We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).

The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.

The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.

The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.

This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Application Instructions

To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.  

This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings. 

Overview   

At Young Roots, we want to see a compassionate and welcoming society for young people seeking safety. We work alongside young refugees and asylum seekers in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.  

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, experienced traumatic journeys, and are often here alone to find community and connection, a space to be a young person, and access support to address a range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

About the role  

This is an exciting opportunity for an experienced practitioner with both youth work and casework experience to make a meaningful difference to the lives of young people in the UK asylum system. You will support young people aged 18-25, including those age-assessed as 18+, living in contingency and dispersal accommodation, helping them access social, emotional and practical support as they navigate the asylum system. 

Working closely with Youth Welfare Caseworkers who hold more complex, long-term cases, you will provide early intervention and short-term casework support alongside consistent, relational youth work. You will also contribute to the ongoing monitoring, evaluation and reporting of the service, as required, helping to evidence impact and inform service development. 

This role is primarily based in Brent, where you will coordinate the delivery of the Ahlan youth club with another Youth Welfare Officer and contribute to regular outreach to young people living in local hotels. You will help plan and deliver group sessions, trips and activities, creating safe, engaging and empowering spaces for young people. You will act as a trusted point of contact, building strong relationships, offering one-to-one support, and accompanying, referring and signposting young people to appropriate services, while working closely with colleagues to ensure safeguarding and wellbeing are prioritised. 

You may also be required to support the delivery of our other Youth Welfare youth clubs in Croydon and King’s Cross, and some evening work may be required as part of the role. All work is delivered in line with Young Roots’ values, using a trauma-informed, asset-based and youth-led approach. 

How to apply

Please submit your CV and a personal statement by the closing date outlining how you would be a great fit for the role. 

Your personal statement should be no more than 800 words, answering the following questions: 

1. What is your motivation for working with Young Roots? 
2. What is your motivation for applying for this role specifically? 
3. What skills and experience would you bring that will enable you to be successful in this role?

Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria. 

You may submit your personal statement in writing or via video. 

Please submit your application via CharityJobs. 

Please note that Young Roots is closed from Wednesday, 24 December 2025, and will reopen on Monday, 5 January 2026. There may be a delay in getting back to you during this time. 

No agencies, please. 

Closing date: Midday on Monday, 5 January 2026 

Interviews: week commencing Monday, 12 January 2026 

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview to candidates with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying, or if you'd like any adjustments to the process, or an informal discussion or advice on your application, please get in touch. We would also like to alert you to organisations that support people from under-represented groups and can advise you on applying for this role - for example, Scope, Young Women’s Trust, and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a training and supervision framework that everyone is expected to comply with, along with systems for monitoring, quality assurance, and collecting service user feedback. Upon joining, you will be expected to be part of this approach to safeguard our service users.

All posts are subject to safer recruitment protocols, which include vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references, and other checks.

This is an exciting opportunity to lead inspiring community and challenge fundraising at Rays of Sunshine, delivering standout events, campaigns and supporter experiences that make a real difference.

As Public Fundraising Manager (Community & Challenge Events), you’ll play a key role in growing our public fundraising programme - leading flagship events such as the London Marathon and Gameathon, developing creative campaigns, and building meaningful relationships with supporters, schools and families. You’ll be part of a passionate, supportive team, working collaboratively across the charity to turn generosity into magical wishes for children and young people across the UK.

This role offers variety, responsibility and the chance to see the direct impact of your work every day -all while helping shape the future of Rays of Sunshine’s fundraising.

Hours: 37.5 hours per week (negotiable and could be job share).

Contract: Fixed-term until 31.03.27.

Location: Hertfordshire - Working from home with options to work within local authority co-located spaces and expectations that there will be regular travel across the county to SafeLives offices in London & Bristol plus other locations across the UK as required.

Benefits: Travel expenses and subsistence provided for travel away from home, 25 days annual leave + bank holidays, contributory pension scheme, access to Employee Assistance Programme, childcare voucher and cycle to work scheme.

Hertfordshire County Council (hereby, The Council) and the Hertfordshire Domestic Abuse and Violence Against Women and Girls Partnership (hereby, the Partnership) are committed to strengthening the response to domestic abuse across the county. It is their ambition that anyone subjected to domestic abuse has access to right support for them, at the right time. The Council believe that those with lived experience, who may also have experience of using services, should have a say in how they are designed, developed, and commissioned.

The existing Co-Production Panel forms part of the Partnership’s governance structure, acting as a critical friend across the Partnership and supporting the delivery of the County’s Partnership Hertfordshire Domestic Abuse Strategy 2022-2025. The full Hertfordshire Domestic Abuse Strategy and Strategy Plan on a Page are published on the Domestic abuse posters, leaflets and strategy section of the Herts Sunflower Website.

SafeLives have been commissioned to facilitate the Partnership’s Co-Production Panel and support the development of a network of survivors with lived experience of domestic abuse in Hertfordshire, through their Authentic Voice practice model.

Key purpose of role:

• To truly transform the response to domestic abuse, we must place the experience of survivors at the heart of everything we do.
• Supporting the organisational commitment of SafeLives, and that of the Partnership, to Authentic Voice.
• Working within the Innovation team and alongside the Partnership to develop an influential panel, a powerful approach to gathering and amplifying survivor voices, challenging ‘them and us’ attitudes, you will have the skills and values to support and engage with survivors of domestic abuse.
• Coordinating the implementation of the Authentic Voice principles, embedding co-creation throughout the work of the Partnership.
• Establishing creative ways to reach out to survivors across Hertfordshire including those who have increased vulnerability or multiple disadvantage, those who are marginalised and others who have not yet found their voice.
• Ensuring all who want to have their voice heard, are heard and that what we learn from their lived experience shapes the response to domestic abuse in Hertfordshire and nationally.
• Demonstrating the value of expertise by experience to influence all stakeholders, breaking down perceptions of ‘them and us’ and uniting voices of experts by experience to keep families safe and end domestic abuse.

Further information about the role can be found in the Job Description which includes the Person Specification. 

If you believe you have the qualities we have described, please take a look over the full job description and submit your 500-word cover letter and CV.

Closing date: 9.00am on 12th January 2026.

Interviews: w/c 12th January 2026.

As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc

Please note that SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.

We’re seeking an experienced charity leader to work with our partner charities, Lintel Trust in Scotland and Lifting Lives in England & Wales.  

As an experienced, motivated charity leader you will drive LHCPGs charitable aspirations through working with our partner charities, Lintel Trust in Scotland and Lifting Lives in England and Wales, so helping us deliver meaningful community benefit across the UK.  

In this central role, that will require some travel as you attend meetings in Edinburgh and Uxbridge offices, you will ensure governance, lead strategic development, build partnerships, and support and facilitate fundraising and operational activity, ensuring our charitable work continues to improve lives and places.  

What You’ll Do

• Lead governance, statutory compliance, and Trustee support across both Trusts.
• Work with Trustees to develop charity strategies, policies, and risk management frameworks.
• Support the grant-making and reporting processes, ensuring high-quality delivery.
• Build strong partnerships and represent the Trusts at events and sector forums.
• Drive fundraising and income generation to expand charitable impact.
• Oversee marketing, digital presence, and communications.
• Line manage the Charities Liaison Coordinator and foster a collaborative team culture. 

What You Need 

• Strong knowledge of charity regulation (OSCR and/or Charity Commission).
• Experience running or overseeing a charity and working with Trustees.
• Proven fundraising, grant assessment, and budget management experience.
• Excellent communication, report writing and relationship-building skills.
• Experience in marketing, events and digital content management.
• Understanding of social value, housing issues, and community-focused work.
• Desirable: public sector/housing experience and degree-level qualification. 

What we offer 

A highly competitive total reward package alongside salary to include:  

• Competitive salary and an exceptional pension contribution
• Car allowance of £5740 pa 
• £300 wellbeing allowance
• Discretionary annual bonus
• 34 days’ holiday plus bank holidays and birthday leave
• Private Medical Insurance & Health Cash Plan (post-probation)
• Flexible working including 10 “work from anywhere” days
• £1000 annual training budget, volunteering leave, and more

Apply now to help shape the future impact of LHCPG’s charitable partnerships and deliver lasting social value across communities. 

Please note: We reserve the right to close this posting early if a suitable candidate is found. 

CAAT is recruiting a Supporter Development Manager. Working closely with our Campaigns team and Operations Manager, you will be responsible for the recruitment, retention, and engagement of supporters, and fundraising from these individuals.

A skilled communicator and natural relationship builder, you will have experience of developing supporter journeys which integrate campaigning, fundraising and engagement; ensuring that supporter data is held responsibly and used appropriately; and maximising income through regular giving, appeals and digital channels.

This is a permanent, four-day per week post, with a flexible location (based in our London office, or working from home, or from a shared workspace) with a salary of £40,060 (£50,075 pro rata), with a London weighting of £5,775 if applicable, plus 8% into a pension that doesn't invest in the arms trade.

Please note that a Cost of Living Increase will be applied from 1 January 2026, but has not been agreed at the time of posting.

Reflecting the communities we serve

CAAT is working towards a more equitable society and we encourage all applicants to complete an equal opportunities monitoring form. CAAT values diversity and we welcome applications from under-represented groups, in particular People of Colour.

How to Apply

To find out more about the role please download an application pack. This includes:

• Job description

• Personal Specification

• Information about CAAT

Please complete your application using the Charity Job application process no later than 9am on Monday 12 January 2026.

For any enquiries or an alternative method of applying, please feel free to contact us.

Interviews will be held on Tuesday 27 and/or Thursday 29 January 2026. If you have not been invited to interview by 1pm on Friday 23 January, please assume that your application has been unsuccessful.

Further information

You may find pages on our website of interest. If you have any queries regarding this post or any of the information we have given please phone us. Our contact details can be found in the footer of the website.

Thank you for your interest.

Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.

YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. 

About the Role

As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors. 

This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.

Key Responsibilities

First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.

A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.

Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.

Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.

Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.

What We Offer

At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.

We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.

You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:

• Free access to our gyms across all sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work from multiple outer-London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance (for permanent contracts)

(For a full list of staff benefits, please refer to our benefits guide.)

Join Us in Making a Real Difference

About YMCA St Paul’s Group

YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.

Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.

About the Role

As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.

Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.

This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.

Working 4 nights on and 4 nights off (8pm-8am).

Key Responsibilities

Deliver Exceptional Customer Service

You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.

A Varied, Engaging Role

No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.

Champion Safety and Security

As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.

A Welcoming and Compassionate Presence

You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.

Be Part of a Supportive Team

You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.

What You’ll Gain

At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.

We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.

Benefits for Mind, Body, and Spirit include:

• Free gym access across all YMCA SPG sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• The flexibility to work across various outer London locations

• Career development programmes to support your journey

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note, you must have access to car with a clean driving licence for this role.

Join us as a Community Support Senior Officer and make a real difference!

In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.

Closing date for applications: 9:00 on Monday 5 January 2026

We anticipate interviews will take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Title: Fundraising Manager

Responsible to: Director/Head of Operations

Hours: 14 hours per week  

Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)

Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)

Contract: Permanent (subject to continuation of funding) 

Please note: DBS check will be required 

BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital  campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.

Key responsibilities

• Develop and deliver BIAS’s community fundraising strategy.
• Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
• Explore marketing opportunities to raise the profile of the charity.
• Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
• Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.

To achieve these objectives, the post holder will be expected to:

• Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
• Regularly review the performance of fundraising activities/events, making  recommendations for improvement.
• Build and maintain a variety of community relationships across varying stakeholders.
• Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
• Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
• Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.

This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

What we’re looking for…

• Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
• Excellent organisational and administrative skills, including budget and project management.
• Ability to build excellent working relationships, especially with supporters and partners.
• Strong team player who will ensure clear and regular communication with the BIAS management team.
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
• A willingness to adapt and be flexible.
• Ability to travel.
• Competent user of Microsoft Office suite, with experience of CRM systems.
• Empathy and an understanding of the Irish community.

How to apply: 

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples. 

The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. 

Can you help us keep changing lives and breaking the cycle of reoffending for good? With demand for our work continuing to grow, we are excited to be welcoming a Fundraising Manager to join our team.

In this role you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on trusts and foundations, major donor and corporate giving and the occasional fundraising event/external opportunity.

We are a small staff team with a large cohort of volunteers and we are all passionate and committed to our mission to stop reoffending and ensuring the best outcomes for the men we support.  We don’t have an office and staff are either home based or work in one of the prisons, depending on their role.  We stay connected through regular team meetings (online and in person), 1-1 line management support and ongoing training. This post would be home based but you will need to be able to travel to attend occasional meetings in London, West Midlands and Oxfordshire.

This is new role for Trailblazers, and we are looking for someone whose values align with the charities and believes in the impact of our work. You will be proactive, a good communicator, with a talent for building relationships and full of ideas.  You will be experienced in all aspects of trusts and foundations fundraising which is the main source of income for the charity.  Experience of diversifying income streams, major donor/corporate giving and creative ways of engaging new and existing donors would also be required.  You’ll have the freedom to shape and implement your own systems and processes and lead on developing a fundraising strategy, with full support from the CEO and wider team.

Salary

£15,069 - £17,400 (22.5 hours per week) per annum (£25,115 – £29,000 per annum full time equivalent (FTE) for 37.5 hours per week) – pending salary review in April 2026.

Contract

Fixed term, funded by the National Lottery, until 31st March 2030.

Location

Devon – travelling widely in and around the county, with some home working.

About Resource Futures

We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

We are recruiting two part-time Project Officers to support the Together for Tomorrow Project, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will support delivery to new and established grassroots groups who are working, or seek to work, with libraries, helping communities to develop practical climate initiatives and inspiring libraries to become active sustainability hubs.

You will support the creation of toolkits, training and new activities, while also supporting monitoring and reporting. The role blends hands-on delivery and behind the scenes support to groups.

This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools and support that groups need to thrive, including training, resources, and opportunities to connect with others. Your role will contribute to the consolidation of the network and its membership across Devon. 

The role can be worked flexibly across 3 days a week. This will include some work during evenings and weekends.

You will be expected to travel widely across Devon, and this will be reimbursed. Whilst we promote public transport where possible, due to the rural nature of the county a current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County is required.

What you will be doing 

Day to day project support 

· Helping groups run initiatives and activities at libraries, and at other community spaces, supporting with event planning and engaging diverse audiences.

· Supporting groups to set up and get started, or to develop new activities. 

· Responding to enquiries from CAG groups and other organisations. 

· Co-ordinating training and events.

· Attending CAG events and planning meetings.

· Building and maintaining partnerships with grassroots groups, libraries and underrepresented communities. 

· Assisting with group and event risk assessments, insurance documents, safeguarding policies and other related administration. 

· Creation and dissemination of guides and resources to support the projects. 

Publicity and communications 

· Generating content and building online audiences for social media and CAG Devon’s regular newsletter.

· Assisting groups with effective publicity for their events, including 1-2-1 social media clinics. 

· Producing publicity material, news releases, stories/case studies and articles relating to the Together for Tomorrow Project. 

· Speaking in public about the Together for Tomorrow Project, CAG Devon and the work of its members.

· Working with the CAG team to promote and deliver events.

· Liaising with the wider CAG team to ensure a coherent CAG support offer to grassroots community groups across Devon.

· Working with the Library Unlimited Outreach Officers to promote events.

Administration

· Liaising with and supporting groups, and gathering documentation, as part of the membership joining process. 

· Logging communications with groups and partners in the CAG database. 

· Keeping mailing lists and database up to date.

· Monitoring projects, utilising tools such as Excel, SurveyMonkey and the CAG data collection tool.

· Supporting with quarterly and annual reporting. 

· Assisting the project team with any other administrative tasks that they require. 

· Supporting groups to use the CAG data collection tool, to help them demonstrate their impact.

· Collecting data and testimonials/stories from CAG groups and the general public.

The essentials

· Passion for the community/voluntary sector. 

· Experience of setting up and delivering new initiatives and activities with community groups and volunteers. 

· Experience of social media. 

· Competent IT user, particularly Microsoft packages and web. 

· Previous experience in a role in communications and/or public engagement.

· Excellent organisational and time management skills to meet deadlines. 

· Good communication skills (e.g. written, verbal, presentation). 

· Ability to take and edit photos/videos. 

· Confidence to engage with the public and present to groups. 

· Experience of organising and leading events. 

· Great people skills. 

· Ability to work on own initiative and as part of a team. 

· Willingness to work evenings and weekends to support community engagement (approximately one to two times a month). 

· Current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County.

· Proactive and problem-solving attitude.

Great to haves

· Knowledge of sustainability issues such as resource use, waste and recycling, biodiversity/wildlife, energy and active travel. 

· Knowledge of Devon and Devon communities. 

· Experience of running or being actively involved with a community group. 

· Experience of working with schools and/or businesses. 

· Knowledge/experience of Social Enterprise Development. 

· Experience of engaging with difficult to reach audiences.

· Understanding of the barriers to volunteering and steps that can be taken to address these. 

Benefits

· Embedded flexi working culture.

· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.

· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.

· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).

· Enhanced maternity and paternity pay.

· Enhanced sick pay.

· Scottish Widows pension plan – the company will match up to 7% of your contribution.

· Group life assurance cover.

· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.

· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.

· A cycle to work scheme for all and on-site showers at the Bristol office.

· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.

· Paid professional membership such as CIWM or ISEP.

· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.

· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.

· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.

· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.

· Two annual team away days, each followed by evening socials.

· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.

· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.

· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.

We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.

We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.

We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

Resource Futures operate a blind recruitment process which reduces bias and promotes diverse hiring. The hiring team do not have access to the application forms that include any personal details and select candidates for interview based only on information provided on Application Form – Part 2.

Please let us know if you would like to submit your application in a different format.

Closing date for applications is 9am on Monday 12th January 2026.

We aim to hold interviews for this role on 4th and 5th February 2026.