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Office support jobs in kingston upon thames, cardiff

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Top job
Citizens Advice Southwark, London (On-site)
£28,958 - £29,337 per year
Provide a quality service to clients by supplying accurate, personalised, relevant information and guidance.
Posted 1 day ago
Top job
The Nuffield Trust, W1G, London (Hybrid)
£31,100 per year
A great opportunity to experience to a range of operational and communications responsibilities.
Posted 5 days ago
Top job
Family Action, Remote
£36,842 per year
This is an exciting opportunity to join our organisation, helping to shape the future of Relate’s online presence as part of Family Action.
Posted 6 days ago
Top job
Breakthrough T1D, London (Hybrid)
£35,225 for London-based or £32,750 for Home-based
Posted 5 days ago
Top job
LMK - Let Me Know, Remote
£35,400 pro-rata (£17,700 for 17.5 hours)
Turn words into impact — join LMK as a Trusts and Foundations Fundraising Manager.
Posted 5 days ago Apply Now
Lewisham Refugee and Migrant Network, London (On-site)
£26,394 per year
Posted 5 days ago Apply Now
Closing in 3 days
The Eve Appeal, London (Hybrid)
£27,000 per year
An exciting opportunity to join the UK's leading gynae cancer charity as our new Finance Officer
Posted 1 week ago Apply Now
Peridot Partners, London (Hybrid)
£25,207 - £30,900 per year
Posted 2 weeks ago
The Methodist Church, London (Hybrid)
£30,000 per year
Posted 2 days ago
Z2K (Zacchaeus 2000 Trust), Westminster (Hybrid)
£46,350
If you’re an experienced operational professional who takes pride in making organisations work well, we’d love to hear from you.
Posted 1 day ago
Closing in 5 days
The King's Fund, London (Hybrid)
£48,905 - £58,402 per annum + benefits
Seeking a Press and Public Affairs Manager to join our dynamic and fast-paced team working on issues at the top of the political agenda.
Posted 1 day ago
Ella's, London (On-site)
£29,572 - £33,336 per year
Posted 1 day ago Apply Now
Page 11 of 38
London, Greater London (On-site)
SE1, London
Southwark, Greater London
£28,958 - £29,337 per year
Full-time
Permanent
Job description

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,958 to £29,337 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 16 September 2025

Interviews: Friday 19 September 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no:1070263

“Providing free, independent, confidential and impartial advice”

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 02 September 2025
Closing date: 16 September 2025 at 09:00
Tags: Advice / Information, Communications, Legal / Law, Advocacy, Social / Support Work