Office Support Volunteer Volunteer Roles
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the North Durham Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.
We are supported by generous individuals who donate and support our fundraising efforts; which allows us to run services and support people affected by MS.
Every year, hundreds of people take part in sporting events to raise much needed funds for our work. Individuals spend countless hours training through snow, rain and sun to complete challenges that support our vital work.
We aim to help these superstars throughout their training, by giving them a friendly phone call, and this is where you come in.
We know the power of a phone call and how it can help encourage people with their training, reminding them they are not alone and who they are doing it for. We’re looking for volunteers to join us on set days to call our MS Superstars.
What the role involves:
- Calling our sporting fundraisers and asking:
- How their training is going
- How their fundraising is going and do they need any advice
- Conveying our thanks
- Updating an excel spreadsheet on a laptop
- What you need for this role
- A good phone manner and etiquette
- Friendly tone of voice and good listening skills
- Happy to read from a script and make notes on a laptop
In order to volunteer in this role, you will need to:
- Complete an application
- Have an informal conversation with the fundraising volunteer manager
- Complete your Welcome and Induction Checklist in the back of your ‘Welcome Pack’ (opens in new window).
- Complete the training listed below:
Mandatory Training Role specific training Introduction to the MS Society Run through the specifics of the role, calling and note taking GDPR Training‘Welcome to the office’ a tour of the office and volunteering in the office
Sources of support:
We will ensure that whist volunteering with us you will have access to all the support you need to feel comfortable, confident with what you are doing, and able to achieve the most impact though your time with us.
The Supporter Care Team is your point of contact for queries to other MS Society departments. They can signpost you to the right person:
Other staff who can support you are listed on our volunteer website:
Additional information about our volunteering programme:
When you volunteer with us, you join our powerful community of people
living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers.
Our shared commitments help keep our volunteering programme enjoyable, meaningful and safe for everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Befriending Volunteer
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship.
Befriending Plus
Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why do we need you?
• We need your help to assist visually impaired people to use their smart phones, tablets and laptops by adjusting accessibility settings, support with apps and how to use speech and voice feedback.
What activities will I be involved in?
• One to one, hour long appointments with service users
• Adjust accessibility settings and teach how to use speech and voice feedback
• Introduce Apps that can help users read documents or listen to audio books.
• Help to troubleshoot technical issues
• Explain the benefits of IT to those who are wary of, or intimidated by modern technology.
What skills and abilities will I need to have?
• A good understanding of using smart phones and tablets.
• Knowledge of Android, Apple or Microsoft operating systems
• Understanding of accessibility settings
• The ability to share your knowledge and skills in a constructive and supportive way
• To be flexible and a problem solver
• Patience and a good sense of humour helps
How much time should I offer?
• This role is flexible but we do look for a regular commitment.
• IT appointments are at our support centres at locations around Warwickshire.
• Rugby, Nuneaton , Coleshill, Atherstone and Bedworth
• Depending on the location sessions are weekly or monthly either 9:30am to 11:30pm or 2:30pm to 4:30pm
Is there an induction and training?
• You will receive an induction when you start
• We will provide any training you need to complete the role
What on-going support/guidance will there be?
• You will be supported by our IT4U team
• Opportunities to meet and network with staff and fellow volunteers during the year
Will I need my own transport?
• Access to your own vehicle would be an advantage.
What are the benefits to me?
• The opportunity of meeting new people and working as part of a dedicated team
• A great opportunity to learn new IT skills
• The satisfaction of knowing that you are making a vital difference to people living with sight loss
Will my expenses be paid?
• We pay volunteers “out-of-pocket” expenses in accordance with our guidelines.
Do I need to submit to a Disclosure and Barring Service check?
• As a volunteer working with vulnerable people you will need to undergo a DBS check in accordance with our policies
Areas :- Nuneaton, Coleshill, Bedworth, Atherstone, Rugby
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Clackmannanshire and Stirling Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Service: Perinatal Support for Partners Service
This is a service that offers fathers and non-birthing parents, who’s partner is being supported by the West London perinatal mental health service, an evidence-based 1:1 assessment to support their mental health and wellbeing. The service signpost partners to relevant services (including a PSFP peer support group).
Role Description:
To support our PSFP Service with a variety of tasks such as conducting a 1:1 assessment, (which includes onboarding to the service), co-facilitating monthly peer support groups, signposting and helping partners to access other organisations, taking care of our inbox emails and other administrative duties.
You can download a PDF of the full role description below.
Main responsibilities:
To work closely with our PSFP caseworker supporting referral enquires & service-users in accessing this service. Co-facilitating a monthly peer support group.
Tasks:
- To answer emails and enquiries for the service within our service level agreements
- Triage clients for the service through an onboarding process.
- Co-facilitate a monthly peer support group
- Provide support to our PSFP caseworkers, as and when needed
The type of person we are looking for is:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential:
- An interest in supporting those with mental health needs to access PSFP
- An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems
- Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.
Desirable:
- Customer Service experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity, (i.e., friends and family)
- Previous involvement with local community groups/networks
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
- 6 hours per week, during our core hours of 10am - 4pm.
- Please indicate your preferred volunteering day(s)/time(s) on your application
- We request a minimum commitment of 3 months of volunteering after the completion of your induction
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed
Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?
Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.
What’s in it for the volunteer?
Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).
We are keen to foster the individual strengths and interests of volunteers. With the support of the PSFP Team, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.
What is a Visitor?
SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.
Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.
What would you be doing?
- Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
- Letting the divisional secretary know of any concerns for your or the client’s safety.
- Arranging for a SSAFA caseworker to assess the client for other support as required.
- Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
- Helping your client to think about ways to reduce their isolation and support them to put these into practice.
- Keeping in touch with your branch so they know your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background using your patience, time, and empathy.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local Induction
- Access to the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good listening skills, patience, and a cheerful attitude
- Good spoken English
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to keep within the boundaries of the role with regards to friendship, finances etc.
- Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely (within SSAFA policies)
- Willingness to travel by public transport or car to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values and the impactful work we do to make a difference in our community.
Join us in leading positive change!
Role Description:
As a Personal Assistant within the Directors' Support Team, you will play a pivotal role in facilitating the efficient functioning of the Directorship. This is a volunteer position, requiring a commitment to our mission and a keen desire to contribute to the success of Quilombo UK.
The ideal candidate will possess a strong understanding of taking briefings, translating them into actionable outcomes, and contributing to the overall success of the organisation.
Main Responsibilities
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Conduct comprehensive research on various topics relevant to Quilombo UK's mission and initiatives.
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Analyse and synthesise information to provide insightful reports and recommendations to the Directors.
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Work closely with the Directors to understand their priorities and preferences.
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Assist in the preparation of briefings and communications, ensuring clarity, accuracy, and alignment with organisational objectives.
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Receive and interpret directives from the Directors, translating them into actionable tasks.
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Collaborate with relevant teams to drive outcomes and ensure timely completion of tasks.
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Manage the Directors' schedules, appointments, and travel arrangements.
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Maintain confidentiality and handle sensitive information with discretion.
Essential:
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Experience in a similar role, preferably supporting senior executives or Directors.
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Proven ability to conduct thorough research, analyse data, and present findings in a clear and concise manner.
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Strong written and verbal communication skills, with the ability to draft professional and articulate documents.
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Demonstrated experience in taking directives, converting them into actions, and delivering outcomes.
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Proactive mindset with the ability to anticipate needs and take initiative in a fast-paced environment.
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Ability to work collaboratively with a diverse team and contribute to a positive working environment.
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Willingness to volunteer time and effort to support the mission and goals of Quilombo UK.
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Office (Excel, Word, PowerPoint)
Desirable:
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Committed to working with the community with a passion for helping others less fortunate.
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Can work without much supervision
What we offer:
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Online placement
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Opportunity for professional growth and development in PA.
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A collaborative and inclusive work environment that values diversity and innovation.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Role Volunteer Driver
Receives Support from Volunteer Coordinator (Groups) / Volunteer Manager / Other Cam Sight staff
Location of volunteering Community venues across Cambridgeshire & Peterborough
Taster Session Individual/ by arrangement
About Cam Sight
Cam Sight is a Cambridgeshire charity that supports local people of all ages living with low vision and blindness to live the lives they choose. We work to enhance independence, improve well-being, and improve inclusion. We work within our framework of 5 values, which are that we are person-centred, empowering, friendly, collaborative, and accountable.
About Volunteer Driving at Cam Sight
Our clients affected by sight loss are often reliant on friends and family, or community transport to help them get out and about. With Cambridgeshire being a rural county, and funding or service provision limited in both areas, some of our clients struggle still to get to their appointments, and to our peer support groups. We have received funding to support the development of our community transport scheme offering our clients greater access to services and social events. Our team of volunteer drivers, using their own or our eco-friendly vehicles, help get clients to where they need to be, thus reducing isolation and improving their social connections and wellbeing.
Purpose of role
Using your own vehicle, you would collect our client from their home and take them to their peer support group or other appointment. If driving a client to one of our monthly Peer Support Groups you could be taking several clients who live close together. You would be responsible for guiding them to and from the vehicle, settling them in comfortably (we will give you training on how to be a sighted guide) and completing vehicle checks before you start your collections that day. You are welcome to stay at the group (approx. 2 hours) while it takes place – some volunteers like to take on both roles and help at the group, but that is not expected.
Tasks:
If volunteering in this role, we’d ask you to;
- Liaise with Volunteer Coordinator (Groups) and/ or your regular clients before the meeting to confirm who you will be transporting.
- Be a sighted guide to ensure the clients you collect can safely and comfortably move to and from the vehicle. (Training will be provided at General Induction).
- Be good at timekeeping. You’ll ensure the clients you are transporting arrive on time and be there to take them home at the end of the meeting.
- Talk to/listen to your clients, making them feel comfortable in your company.
- Ensure that safety and basic maintenance checks of the vehicle are undertaken before the vehicle is taken out on the road.
- Be happy to report to us your volunteer hours and mileage driven so we can share this with our funders and track success of the project.
We are looking for:
- Someone happy to follow procedures around checking of the vehicle at the start of the volunteer duty (these are normally visual checks).
- You will have a current and legal driving license.
- You will have an approachable manner and ensure whomever you interact with at any time feels comfortable around you.
- Always maintain strict confidentiality.
- Ability to work with volunteers and others as a part of a team.
To consider:
- Clients may bring their Guide Dogs with them - something to consider if you have allergies or a fear of dogs, please talk to us about this, as we will look to match you with someone that doesn’t need a guide dog.
- Most groups are two hours in duration. You are welcome to stay for the group or come back to collect the clients that you are transporting.
- Groups are held monthly in the same venue and at the same time.
Recruitment and Induction Process:
Fill in an application form and we’ll call you for a chat on the phone. If the situation looks beneficial to us both, as is most often the case, we’ll look to invite you to the next meeting so you can see the building, meet the Volunteer Coordinator and the other volunteers. If mutually happy then we’ll continue to Cam Sight’s general induction process.
After this there will then be a role-specific induction for you, where we will go over the specific items that relate to your role (including Health and Safety).
Checks
Our volunteer roles are subject to a DBS check (the level of check depends on your volunteer role and is risk assessed). We also ask for two references before you get started with volunteering. For our volunteer drivers we will also look to conduct a check of your driver’s licence.
At general induction you can expect:
- More information about Cam Sight, who we are, what we do and the services we provide.
- Information about policies relating to volunteering such as volunteer expenses (you will also receive your volunteer handbook/ e-access).
- General GDPR and Safeguarding training.
- Information about Cam Sight’s on-going support and training for volunteers.
What you will gain:
- (We hope) a sense of satisfaction from helping others.
- Greater understanding of sight loss and how that effects people.
- Knowledge of a range of eye conditions.
- CV skills and after 6 months a reference should you choose to move on
- Friendship and entry into a community of supportive and friendly people, motivated by helping others.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people from within the serving community? You just need a friendly demeanour, and an ability to get on with people from different backgrounds and age groups. If so, please get in touch.
What is a Community Volunteer?
Community Volunteers provide practical help to serving people and their families. Whilst a friendly chat is an important aspect of the role you will also be providing some hands-on support like a lift to a medical appointment or help with shopping.
Why do we need you?
We’ve been supporting the Armed Forces community for more than 130 years. Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people find themselves facing illness, bereavement or unexpected financial problems. Day-to-day activities can become difficult without a little help. That’s where you come in. Could you spare a few hours a week to lend a helping hand to a family in your serving community?
When would you be needed and where would you be based?
The essential part of the role is visiting beneficiaries, so you will be expected to travel to meet people at home or elsewhere.
Some volunteers will visit more people than others. Whilst you may visit a beneficiary, or family, on a regular basis support is always time-limited.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at their home or in a suitable place depending on their needs
- Providing practical help like lifts to appointments, going to the shops, washing-up, running errands etc.
- Providing time limited, relief care for children (additional training is required for those undertaking this type of support).
- Helping people to think about how to access other support if needed and signposting as required
- Reporting any safeguarding concerns in line with SSAFA’s safeguarding policy and procedures.
- Keeping in touch with your Community Volunteer Coordinator, attending supervision and keeping a record of your visits.
- Keeping up to date with training and SSAFA news so that you are best able to support beneficiaries
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFA’s policies and procedures at all times, including SSAFA’s: safeguarding; equality, diversity and inclusion; health & safety; data protection; confidentiality
What can you gain from this volunteering role?
- Give back to the serving community
- Support people in your local serving community using your patience, time and life experience
- Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What about training and support?
- One day training course for Community Volunteers. The option to pursue this course further and gain an accredited qualification in community volunteering. Additional training is required for those wishing to undertake the Relief Care Service for Children.
- Support from a local Community Volunteer Coordinator
- Support from SSAFA’s Welfare Team and Volunteer Experience Team based at our Central Office
- Online training modules to complete at home, so you are up to date with how to keep clients, their families and personal information safe
- Refresher training to keep your knowledge and skills up to date
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What are we looking for?
- Friendly and approachable people with good listening skills, patience and empathy
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Understanding of the need to remain within the boundaries of the role with regards to friendship, finances etc.
- Practice confidentiality and data protection in line with SSAFA’s policies
- Good IT skills e.g. ability to use Outlook – you will receive your own SSAFA email address.
- Ability to travel to meet beneficiaries
- A willingness to adhere to all relevant organisational policies and procedures.
Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Please note this is a volunteer role and does not form part of any contract of employment.
Minimum Age: 18
Are references required? Yes. Two-character references from people who know you well (not family members).
Is a criminal record check required? Yes* (the cost of this will be covered by SSAFA)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands or other information should not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, if required and where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you provide administrative support for the SSAFA committee on a military base? You need basic I.T and
administration skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear
from you!
What is a Committee Secretary?
There are SSAFA committees on many military bases around the UK and overseas. Each one has a secretary to
makes sure that meetings are organised, volunteer information is up to date and decisions are recorded. This is a
key role involving administration and communicating with people.
Why do we need you?
We’ve been supporting the Armed Forces community for more than 130 years. In recognition of their service to the
Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need
local volunteers who can ensure the community know about SSAFA and keep things running smoothly behind the
scenes.
When would you be needed and where would you be based?
This role is about communication and administration. Many volunteers can do this from home or their place of
work. The role would suit someone looking to offer a regular time commitment. You would also need to organise
and attend a number of regular meetings each year. This role is an Office Bearer with voting rights.
What would you be doing?
• Working with the committee to agree an annual plan of activity based on local need
• Providing administration for at least four meetings per year
• Monitoring volunteer numbers against the demand for support and recruit new volunteers as needed
• With the support of the Learning and Development and Volunteer Experience Teams at Central Office,
ensuring all volunteers have completed the training and mandatory tasks required for their roles.
• Building positive relationships with regional and central office staff and other providers represented on base
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Maintaining accurate and up to date volunteer records, reporting any changes to Central Office
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential beneficiary,
volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including adhering to our policies such as the
volunteering policy and data protection policy
What can you gain from this volunteering role?
• Give back to the local military community
• Gain experience of holding a key local role with oversight of all SSAFA activity on the base
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of
stress and depression!
What about training and support?
• Local induction and support, provided by the Committee Chair
• Online training modules in safeguarding and GDPR, so you are up to date on how to keep beneficiaries, their
families and personal information safe
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Volunteer Development Manager (per region)
• Support from the Welfare Team and Volunteer Experience Team based at SSAFA Central Office
• Reimbursement of out-of-pocket expenses
What are we looking for?
• Friendly and approachable people with some experience of coordinating people and admin
• Good written and spoken English
• Good level of IT skills e.g. ability to use email and Excel –you will receive your own SSAFA email address
• Respectful and non-judgemental approach to beneficiaries, their family, other agencies and SSAFA
colleagues
• Ability to keep within boundaries of the role for example, prompt reporting of safeguarding concerns.
• Reliable attitude, contact volunteers promptly, keep appointments etc.
• Practice confidentiality and data protection in line with SSAFA policies
• Access to travel by public transport or a car to travel to meetings, events etc.
• Ability to provide two references: from former employers or other people that know you well (other than
relatives)
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and
faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to
have the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of
volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate.
Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe
experience
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.
What is a Branch Treasurer?
There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.
What would you be doing?
- Maintaining and reconciling local bank accounts and recording transactions
- Supporting divisions to manage their local finances.
- Making and recording all authorised payments
- Preparing year end accounts and financial statements including arranging an independent review
- Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
- Identify and manage the return of any surplus monies from grants as appropriate.
- Providing reports to the branch committee and to SSAFA’s Central Office
- Maintaining accurate records using our on-line finance management system
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Gain experience of holding a responsible role in a well-respected charity
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Reimbursement of out-of-pocket expenses
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from the branch Chair and the Finance team based as our central office.
- Access to a range of e-learning courses
- Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of financial administration
- Good written and spoken English.
- Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Willingness to use our on-line banking and on-line finance management system (this is covered in training)
- Reliable attitude: contact volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to gravel to meetings etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per week. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Telephone Welcome Agent, can you help?
The Hospice Lottery Partnership runs a weekly lottery in support of local charities such as: Florence Nightingale Hospice Charity in Aylesbury, Michael Sobell Hospice Charity in Northwood, Rennie Grove Hospice Care in Buckinghamshire and West Hertfordshire, South Bucks Hospice in High Wycombe, and The Hospice of St Francis in Berkhamsted.
We are looking for someone that could spare a few hours a week at our office based in Tring to help welcome new players to the weekly lottery.
The role involves thanking players for their support of our partner charities, checking their details are correct, and providing them with the opportunity to ask any questions.
If you have a warm personality, would enjoy the company of a small and friendly team with copious supply of tea and biscuits, then we would love to hear from you!
What we're looking for:
· An ability to represent The Hospice Lottery and our partner charities appropriately and enthusiastically.
· A warm personality with the ability to engage with supporters on the phone.
· Excellent communicator and people skills.
· Knowledge of Microsoft Word and Excel is required.
What you can gain from this opportunity:
· Being part of an enthusiastic and supportive team.
· Have a rewarding experience helping us to raise money for local charities.
Opportunity details:
· Where: Tring, Hertfordshire.
· Hours: 3+ per week.
· When: Monday/Friday afternoons (flexible).
“I volunteer with The Hospice Lottery; I always have a few hours spare each week and it’s lovely to feel that I am helping such a worthy cause. Plus, there’s always a supply of biscuits on offer!” Diana Hewitt, Office Volunteer.
The client requests no contact from agencies or media sales.