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Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
We’re currently looking to welcome a new Communications and Campaigns Officer to join our team at the Society of Authors (SoA) which is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
Role overview
To support and deliver the internal and external communications and campaigns with the goal of enhancing the SoA’s profile, engage stakeholders, and promote key initiatives. The successful candidate will have at least two years’ experience in content creation, media and policy monitoring, digital marketing, and multimedia communications across a range of channels, including newsletters and social media. Objectives • Help to ensure consistent, high-quality communications and campaigns across all channels. • Provide support for brand visibility and audience engagement through digital marketing. • Provide support for delivering content via The Author magazine and outgoing mailers. • Support organisational campaigns, events, and key initiatives. • Monitor media coverage and policy developments, and evaluates website and communications performance.
Key responsibilities
• Media monitoring and reporting: monitor media for relevant coverage and compile regular media reports and summaries, maintaining media contact lists and databases.
• The Author magazine and mailers: liaise with The Author magazine production team, contributors and internal departments, support with the production schedules and deadlines. Oversee the administration and invoicing for The Author advertising and subscribers. Support with distribution and performance tracking (e.g. open rates, click through rates). Provide support for development of membership mailouts including proofing.
• Digital marketing and social media: contribute to the development of digital marketing campaigns across platforms – create and schedule engaging content, monitor engagement metrics and optimise content performance.
• Design and visual communication: produce basic graphics for digital and print (e.g. social posts, newsletters, flyers, banners). Support with the layout and visual design of newsletters and publications. Work with approved templates and design tools (e.g. Canva, Adobe suite basics).
• Video and multimedia production: create and edit short-form video content for social media, newsletters, and website. Support with the filming of events, interviews, or promotional material for SoA events and campaigns. Add captions, branding, and basic effects to videos.
• Event promotion: support the Events and Engagement team with the communications and digital marketing plans for events, supporting with the creation of promotional materials (digital and print), proof events copy, ensure visibility of promotion on our website.
• Website: contribute to the content management of the SoA and Human Authored websites, updating content and posts as needed.
Role specification
Essential skills and competencies
• Two years’ experience creating engaging digital content for different audiences
• Good graphic design skills
• Strong written and verbal communication skills
• Social media management and content planning experience
• Media monitoring and reporting experience
• Familiarity with email marketing platforms (e.g. Mailchimp, Campaign Monitor or similar)
• Experience with social media platforms (e.g. TikTok, Instagram, LinkedIn)
• Experience with design tools (e.g. Canva, Adobe InDesign/Photoshop basics)
• Video filming and editing skills (e.g. Premiere Pro, CapCut, or similar)
• Use of scheduling and analytics tools (e.g. Hootsuite, Buffer, Google Analytics)
Desirable skills
• Experience working for a membership/not-for-profit organisation
• Experience managing publications or organisational magazines
• Understanding of branding and communications strategy
• Photography skills
• Knowledge of Search Engine Optimisation and digital content optimisation
• Experience with audience segmentation and database systems
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing.
We are a London Living Wage and a Disability Confident – Committed employer.
Benefits include:
• Competitive salary
• Cycle-to-work scheme.
• Death-in-service benefit (8 x salary)
• Employee assistance programme
• Flexible, hybrid working practices.
• Family-friendly, disability-confident inclusive culture
• Generous annual leave, including all bank holidays.
• Salary exchange pension scheme
• Interest-free annual travel card loan
• *Office closure over Christmas
• Private healthcare
*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.
Flexible Working
As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.
Inclusion
Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our 3 organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds.
To apply, please send your CV and a personal statement as a single document (max. 3 x A4
pages)
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.
Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.
We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Stories and Participation Officer is a fundamental cross-organisational role. Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.
Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.
You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.
Closing Date: Sunday 23rd August, 11:59pm
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we reach the mid-point of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.
The Philanthropy Officer will play a pivotal role in achieving ambitious annual income targets across Philanthropy, Partnerships & Campaigns (PP&C). In this role, you will manage and develop a mid-value giving programme, building strong supporter relationships through tailored cultivation, stewardship and engagement activities. The role is responsible for delivering donor communications, appeals and fundraising campaigns, supporting the planning and execution of donor events, maintaining accurate financial records and performance reporting, and working collaboratively across the organisation to maximise fundraising opportunities and contribute to the successful delivery of the Philanthropy team’s strategic objectives.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us or call us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 23rd August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 1st September 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Salary: £33,537 pa
Contract: Permanent
Location: Battersea, London (Hybrid working with at least 50% office-based)
Closing date: 23rd August
Benefits: 28 Day Annual Leave (excl Bank Holidays), Generous Pension scheme (Ie, employee contribution 5%, employer contribution 10.3%), Enhanced Parental Leave
We are delighted to be working with Battersea Dogs & Cats Home to recruit a Philanthropy Officer, an exciting opportunity to join one of the UK's leading animal welfare charities and play a key role in developing relationships with mid-value supporters.
As part of this exciting role, you will manage and develop a portfolio of supporters giving between £1,000 and £10,000 annually, building meaningful relationships through tailored cultivation, stewardship and engagement activities. You will lead on mid-value fundraising appeals and donor communications, manage supporter mailings, support the delivery of donor events, and oversee financial reconciliation and performance reporting. Working collaboratively with colleagues across fundraising, finance and supporter services, you will help maximise fundraising opportunities and contribute to the delivery of Battersea's ambitious income generation strategy.
To be successful as the Philanthropy Officer, you will need:
- Previous fundraising experience, or stewardship and supporter engagement experience
- Excellent written and verbal communication skills, with the ability to create compelling donor communications and build strong relationships with donors
- Experience using CRM/database systems and managing donor data, alongside strong administrative, reporting and financial reconciliation skills.
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3062JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Position
MSF UK is looking for a Press Officer to focus on it's proactive, strategic media coverage. We're looking for someone who is collaborative, innovative and has plenty of connections in the industry - be that regional, national or international media, trade or political press, podcasts or documentaries.
Hours: Full-Time (37.5 hours per week) Mon - Fri
Duration: Permanent
Location: London – hybrid, 2 days per week London Office (including Wednesdays)
Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
- The main purpose of this role is to proactively seek coverage of MSF / create news about MSF.
- This role is about creating opportunities for impactful coverage and setting up good relationships externally.
- To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries.
- Maintain relationships with international colleagues e.g. the International Office (IO), Communication Advisors, other press officers in key hubs globally as well as field communications teams.
- While the majority of your time will be spent gaining proactive coverage, there’s also an expectation that you will help with incoming enquiries or offer to assist the News team if it’s busy - under instruction from the Head of Media or Senior Press Officers.
- You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL.
Knowledge, Skills and Experience:
- Demonstrable experience in press office work, TV production or international journalism,
- including substantial understanding of, and contacts in, UK media.
- Experience in pitching stories and features to print, radio, TV, podcast and online.
- Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
- Ability to work to tight deadlines, handle content of a sensitive nature, and be a team player.
- Project management skills.
- Industry contacts preferred.
- Experience of international development/humanitarian relief preferable.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with an international development charity with an incredible global reach to recruit a Corporate Partnerships Officer.
This is an exciting opportunity to join an ambitious Development team within an organisation supporting people and their families around the world. With a presence in over 200 locations across 50 countries, the charity delivers practical, emotional and emergency support 365 days a year.
You'll join at an exciting time for corporate fundraising, working with a global network of companies and taking ownership of your own portfolio of corporate supporters.
The role
Working closely with the Corporate Partnerships Manager and wider Development team, you'll:
- Manage and steward your own portfolio of four-figure corporate partners.
- Act as a key point of contact for corporate supporters and help them with their fundraising.
- Research prospective partners and contribute to developing the corporate pipeline.
- Prepare presentations, meeting briefings, impact reports and partnership communications.
- Coordinate stewardship activity and follow-up from meetings, events and networking opportunities.
- Maintain accurate CRM records and report on corporate engagement and pipeline activity.
About you
They're looking for someone who has experience in fundraising, partnerships, customer service, account support or a busy administrative role, alongside a genuine interest in developing a career in corporate partnerships.
Salary: £28,000–£30,000
Location: London, hybrid – just one office day per week (Monday)
Contract: Permanent, full-time
Benefits: 25 days' annual leave plus public holidays, 7% employer pension contribution, life assurance and training and development opportunities.
How to apply
Please submit your CV and a supporting statement of no more than 500 words by 12 noon on Friday 4 September 2026.
First-round interviews: 14 September (in person)
Second-round interviews: 21 September (online)
To find out more, please contact Hannah Laking at Harris Hill on
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Your new company
My client is a small London-based charity.
Your new role
My role is Finance Officer on a 12-month contract basis. The role will be based full time in the office during the probationary period, moving to 3 days in the office after that. Duties will include, but are not limited to:
- Maintain accurate and up-to-date financial records, ensuring all transactions are recorded correctly and in a timely manner.
- Process purchase invoices and ensure accurate coding, authorisation and timely payment to suppliers. Invoices downloaded/requested, authorised and coded for all direct debit payments and for credit card payments.
- Prepare fortnightly supplier payment runs and process payments in accordance with organisational procedures.
- Process ad hoc manual payment and ensure authorisation and coding are financial records are maintained for audit purposes.
- Maintain accounts payable and accounts receivable ledgers.
- Assist with the management of grant payments, ensuring payments are made in line with approved budgets, cashflow requirements and forecasts.
- Manage the finance inbox and respond to internal and external queries in a professional and timely manner.
- Post other month-end journals
- Perform monthly bank reconciliations and investigate any discrepancies.
- Perform monthly debtor, creditor and balance sheet reconciliations, investigating and resolving variances where appropriate.
- Reconcile supplier statements
What you'll need to succeed In order to succeed, you will need previous experience in finance, as well as knowledge of financial software and Excel. If you were studying for the AAT qualification, this would also be beneficial.
What you'll get in return
In return, you will have the opportunity to work with a small but growing team in a pivotal role within the organisation.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Tenancy Sustainment Officer
A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.
This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.
The Role
As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.
Key Responsibilities
- Manage a high-volume case-load of vulnerable residents, delivering tailored tenancy sustainment and financial inclusion support.
- Complete holistic assessments, home visits, risk assessments and personalised support plans to help residents maintain independent living.
- Provide expert advice on Housing Benefit, Universal Credit, welfare benefits, Discretionary Housing Payments, Household Support Fund applications and income maximisation opportunities.
- Work collaboratively with housing teams, local authorities and external agencies, managing referrals and coordinating support for residents with complex needs.
- Maintain accurate case records, contribute to performance targets, deliver excellent customer service and support colleagues through training and knowledge sharing where required.
Key Requirements
- Previous experience within housing management, tenancy sustainment, welfare benefits or financial inclusion.
- Excellent working knowledge of Housing Benefit, Universal Credit and wider welfare benefit legislation.
- Proven experience supporting vulnerable residents, including individuals with complex needs, safeguarding concerns.
- Strong case management, communication and partnership-working skills, with the ability to manage a busy and varied workload.
- A proactive, empathetic and solution-focused approach, with a genuine passion for improving resident outcomes and sustaining tenancies.
If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.
The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint an Expeditions & Fieldwork Officer.
Expeditions & Fieldwork Officer
Department: Director’s Office
Responsible to: Expeditions & Fieldwork Manager
Location: South Kensington, London SW7
Hours: Full Time. 35 hour working week
Contract: Permanent
Salary: £30,295 to £32,930 per annum depending on experience and qualifications.
About Us:
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
About You and the Role:
The Expeditions & Fieldwork Officer will join a specialised team at a time of transition and growth, helping to expand the Society's capacity to support expedition and fieldwork practitioners and reinforce its position as an international leader in geographical exploration.
Drawing upon first-hand experience of expeditions or field research, the post holder will support the delivery of the Society's advice, information, training and outreach activities. They will act as a key point of contact for the exploration community, assisting with enquiries, maintaining specialist information resources and contributing to the development of practical guidance and publications.
The role combines operational and administrative responsibilities with support for a wide range of public engagement activities. This includes producing the Society's monthly exploration community bulletin, helping to organise training for grant recipients, maintaining exploration directories and databases, creating digital resources, and supporting the delivery of events including the annual RGS Explore Weekend.
The successful candidate will bring experience of expeditions or fieldwork together with strong communication, organisational and digital skills. Working as part of a small, collaborative team, they will help ensure the Society's support for modern geographical exploration remains rigorous, accessible and impactful as the community continues to grow.
Salary and Benefits:
This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £30,295 to £32,930 per annum depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- Full time working week of 35-hours with core working hours between 10.00am-4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Free annual eye test.
- Free annual flu vaccination.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support
Applications must be received by 9.30am on Monday 14 September.
Interviews are planned to take place on Wednesday 30 September.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
We are currently seeking a Corporate Partnerships Officer to join our Development Department on a permanent, full-time basis.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
The Corporate Partnerships Officer will support with the generation and growth of corporate income through the delivery and management of new and existing corporate products, projects, partnerships and bookings, and the development of the corporate pipeline to secure new business.
Experience and skills:
- Experience of working in a fundraising or charity environment.
- Experience of liaising with external stakeholders such as donors or clients and building relationships with those stakeholders.
- Strong customer focus, with effective interpersonal skills and the ability to build and maintain positive working relationships.
- Effective communicator in-person, over the phone and via email and online communication methods.
- Good time-management skills with the ability to manage multiple responsibilities and work under pressure.
- Well-developed administrative and IT skills.
- Proven experience of working with a CRM database and all major MS-Windows software packages.
- Ability to work well as part of a team or independently.
- Rigorous approach to organisation with a keen eye for detail.
- A commitment to working within a creative arts/education environment.
- Flexibility to work some planned evenings and weekends, as and when required.
Salary: £31,256.00 per annum.
For the full job description, including duties, pay, benefits and the full person specification with criteria, please follow the link on our website
How to apply:
To apply, please complete the online application form (click the Apply Now button on this page) by the deadline Friday 21st August 2026, 12:00pm (midday).
The supporting statement should be no more than 500 words, outlining your interest in the role and how you meet the criteria in the job description.
Interviews:
The recruitment process will include an interview planned for 2nd September 2026.
Should you have any questions please contact our Recruitment Team
This vacancy may close earlier than the advertised date if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Do you enjoy using creativity and technology to help people hear the good news of Jesus?
London City Mission is seeking an Audio Visual & Creative Support Officer to join our Training and Formation Department.
In this varied role, you will provide high-quality audio-visual and creative support for training events, conferences, and online learning. From managing audio visual and presentations to creating engaging digital resources and video content, you will help equip Christians across London and support the development of gospel workers.
About the Department
The Training and Formation Department equips Christians to confidently live and share the gospel. We do this by:
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Training the Church of London through conferences, training events, and digital learning resources.
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Forming gospel workers by developing London City Mission Missionaries, Pioneers, and other field staff through biblically grounded training and ongoing formation.
Key Responsibilities
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Provide AV support for training events, conferences, meetings, and other gatherings.
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Set up, operate, and maintain AV equipment.
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Create presentations, graphics, printed materials, and digital resources.
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Film and edit video content for training and online learning.
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Support the development of online courses and digital learning resources.
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Manage AV equipment and media assets.
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Work with colleagues to deliver high-quality events and provide creative support across the organisation.
The successful candidate must have:
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Experience supporting AV at events.
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Confidence using creative software such as Canva, Adobe Creative Suite, or similar.
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Experience filming and editing video content.
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Strong design skills and attention to detail.
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Excellent organisational and problem-solving skills, with the ability to manage multiple priorities.
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A commitment to the vision and values of London City Mission and a desire to use your creative gifts to support gospel ministry.
If you are passionate about combining creativity, technology, and mission to serve the Church across London, we would love to hear from you.
Salary Range: £30,784-£35,941 (depending on experience)
Location: London, Tower Bridge Road
WorkingHours: Full-time 40 hours inclusive of lunch breaks (office-based, with some remote working)
Contract: Permanent
There is an occupational requirement that the person appointed be an evangelical Christian.
Closing date for applications: Thursday 3rd September at 12 noon.
Interviews will be held on Friday 17th September 2026.
The client requests no contact from agencies or media sales.
Internal Communications Officer
Salary: £32,000 per annum
Location: London, Manchester or Duxford (Hybrid, 3 days onsite)
Contract: Fixed-term until December 2026
Are you a natural storyteller who knows how to bring people together through great communication?
We're recruiting on behalf of a nationally recognised organisation for an enthusiastic Internal Communications Officer to join a busy and collaborative communications team.
This is a fantastic opportunity for someone with strong writing skills, excellent attention to detail and a passion for creating engaging content that keeps colleagues informed, connected and inspired.
You'll play a key role in delivering internal communications across a variety of channels while working with stakeholders from across the organisation to support employee engagement and organisational priorities.
What you'll be doing
- Create engaging content for intranet pages, newsletters, staff updates and internal campaigns.
- Support senior leadership communications and organisation-wide announcements.
- Manage and maintain intranet content, ensuring information is accurate, relevant and up to date.
- Build strong relationships with teams across the organisation to gather stories and promote key initiatives.
- Support the delivery of staff events, briefings, workshops and engagement activities.
- Monitor internal communication channels and respond to enquiries professionally.
- Gather colleague feedback and help shape improvements to internal communications.
What we're looking for
- Experience in internal communications, employee engagement or a similar communications role.
- Excellent writing, editing and proofreading skills.
- Confidence creating engaging content for digital communication channels.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience building relationships with a wide range of stakeholders.
- A proactive, collaborative approach with excellent attention to detail.
- Experience using intranet or content management systems would be advantageous.
What's on offer
- Hybrid working with three days onsite in London, Manchester or Duxford.
- Competitive salary of £32,000 per annum.
- The opportunity to join a collaborative communications team within a respected organisation.
- Meaningful work that helps connect colleagues and supports organisational success.
- A varied role offering exposure to internal communications, employee engagement and leadership communications.
If you're an organised communicator with a flair for creating engaging content and want to make a real impact, we'd love to hear from you.
Apply online now to learn more about this exciting opportunity!
Position
MSF UK is looking for an experienced communications professional to join our team as a Senior Press Officer. You’ll play a leading role in managing high-profile reactive media enquiries so we’re looking for someone with sound news judgement, people management skills and the ability to maintain resilience. This is an exciting opportunity for someone who can think strategically, make confident decisions under pressure, and build strong relationships with journalists.
Hours: Full-Time (37.5 hours per week) Mon - Fri
Duration: Permanent
Location: London – hybrid, 2 days per week London Office (including Wednesdays)
Salary: £54,452.47 – £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries.
Maintain relationships with international colleagues e.g. the IO, Communication Advisors, other press officers in key hubs globally as well as field communications teams.
Together with the other Senior Press Officer, deputise for Head of Media on rotation.
Secure both proactive and reactive media coverage – reacting in a swift manner to incoming news requests and seeking out new opportunities for coverage. The majority of the time you will be handling reactive news enquiries, and identifying opportunities in the news cycle to pitch proactively. During emergencies, the focus would be on reactive.
Support more junior members of the team – including line management of a press officer.
You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL.
Knowledge, Skills and Experience:
- Demonstrable experience in senior press office work, TV production or international journalism, including substantial understanding of, and contacts in, UK media.
- Experience in pitching stories and features to print, radio, TV, podcast and online
- Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
- Ability to cope with stress, competing priorities and short deadlines, retain good humour and make sound ethical and personal judgements in order to deal with ambiguities and conflict.
- Project management skills.
- Industry contacts - essential.
- Line management skills - desirable.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
The client requests no contact from agencies or media sales.
Facilities Officer
Croydon Almshouses | South Croydon
Permanent |£39,800 per annum | 37.5 hours per week
About us
There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.
Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.
Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.
To help us deliver this, we’re recruiting an experienced Facilities Officer, to support the Property & Estates Manager (PEM) in the day-to-day operation and management of its almshouses and the wider CA Investment Property Portfolio.
Essential criteria:
· A proven track record of experience working within facilities management and property maintenance
· Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard
· Experience of carrying out inspections, identifying defects and maintaining accurate records
· Understanding of building maintenance programmes
· Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance
· Legionella Awareness Training and Fire Safety Awareness training
Interested?
If you are an experienced Facilities Officer wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.
Closing date: Thursday 3rd September, 9am
Interview date: Monday 14th September, in person
The client requests no contact from agencies or media sales.