Officer jobs in Charing cross, greater london
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Are you passionate about building strong, consistent brands that make a real difference?
We are looking for a Brand Officer to help deliver Dogs Trust’s new brand strategy, ensuring our brand is applied consistently across all channels to enhance awareness, value, and impact. You’ll support asset application, brand development and brand roll-out projects while collaborating with the Brand Lead, Marcomms, Fundraising and stakeholders across the charity.
What does this role do?
As a Brand Officer, you will:
- work closely with the Brand Lead and two other Brand Officers to deliver, develop and embed the new brand strategy across the organisation,
- manage specific stakeholder projects, creating engagement with the brand and timely delivery of their priorities,
- manage day-to-day relationships and ways of working with stakeholders, suppliers and agencies,
- act as brand ambassador and expert, adding value to projects across the organisation.
This role is a fixed term contract until December 2026. Interviews are provisionally scheduled for week commencing 20th July 2026, and will take place on Teams.
Could this be you?
You will be proactive and collaborative, with experience in brand-related roles, ideally delivering successful brand rollouts across branded environments. With a solid understanding of brand principles, strong communication, and project management, you’ll work confidently with colleagues and external partners to deliver high-quality results. Creative, detail-oriented, and passionate about creating impactful and accessible work, you’ll have the enthusiasm and creativity to help strengthen and protect the Dogs Trust brand.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Context and Background
The NSPCC’s mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We share it. It drives our Engagement and Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse.
Within the Engagement and Fundraising Directorate, our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income.
The Prospect Development Team sits within the Supporter Management Team within Philanthropy & Partnerships department but works across the whole of Engagement & Fundraising. Primarily, the team supports the Philanthropy and Corporate Partnerships fundraising teams in their prospecting and fundraising strategies. The team’s role is to help colleagues understand their supporters at an individual level, but also to bring to the forefront the key trends and milestones in their journeys within the NSPCC. We aim to match opportunities for giving and engagement with our supporters’ charitable interests.
To deliver this, the Prospect Development Team offers prospect research, management and identification services. The team works with departments within the directorate on projects and initiatives which have the potential to further leverage major giving and corporate income.
The team also has a role to play in sharing insight and knowledge on the latest trends in philanthropy and corporate giving with the rest of the directorate, and in ensuring that our fundraising and research practices are compliant with sectoral regulations.
As a Prospect Development Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience within a sector leading team.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
· Contribute to the Income Generation directorate’s purpose of maximising income from supporters by carrying out prospect research and prospect identification activities that contribute to fundraising activity.
· Deliver the Prospect Development Team’s strategy for supporting the growth of high value income from individuals and organisations.
· Work effectively and proactively with other departments in fundraising, in particular Philanthropy and Partnerships, and other functions within the NSPCC, to ensure prospect research activities serve their insight requirements.
· Deliver prospect research profiles, identify new fundraising opportunities and conduct activities which offer actionable insight.
Key relationships - Internal
· Reports to Prospect Development Manager.
· A member of staff of the Prospect Development Team and the Philanthropy & Partnerships department.
· Works closely with colleagues in Engagement & Fundraising to develop information, reporting and/or fundraising initiatives.
· Engages with staff in other NSPCC functions as necessary to ensure they are fully equipped to understand how potential and existing donors can connect to the NSPCC’s cause.
Key relationships - External
· Works with a range of agencies and suppliers that support fundraising research activities.
Main duties and responsibilities
· Devise, agree and deliver particular aspects of the Prospect Development Team’s annual business plan and budget alongside the Prospect Development Manager, to enable the NSPCC to deliver its planned activities and services.
· Delivery of business systems and processes within income generation in line with agreed key performance indicators and ensuring service level agreements are met where applicable.
· Manage relationships and deliver high quality support, information and data to fundraisers for whom you are assigned as lead contact. Corresponding effectively using creative and engaging methods of communication.
· Carry out research through a range of sources, including the internet, intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to areas such as proposals, events, donor strategies and fundraising communications.
· Analyse and present research findings in a written or verbal format, including briefing notes, reports, summarising papers and publications. Develop full and accurate research profiles on prospects and donors to make recommendations that contribute to the agreed departmental strategic goals.
· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on- going basis and making recommendations for and implementing improvements.
· Work with the Prospect Development Manager to maximise the opportunities by which Prospect Development can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
· Maximise income by sharing knowledge, specialist expertise and experience of a specialist business support area with others in order to add value to cross-market fundraising activities.
· Be a key contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.
· Keep up to date on best practice and developments within the charity sector generally and particularly in terms of changes to fundraising regulations and codes of practice.
· Undertake specific projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
· To adhere to all the NSPCC’s service standards, policies and procedures.
· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
· To maintain an awareness of and comply with NSPPC data protection regulations.
· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
· To work in a manner that supports equality, diversity and inclusion
· To be pro-active in identifying ways to improve personal and team performance
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
· To maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct.
· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Highly developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders and the public.
2. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
3. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present the information clearly in a way that meets desired outcomes.
4. Proven ability to build, manage and develop relationships with individuals and teams and achieve objectives through these relationships.
5. The ability to plan, monitor and implement projects/initiatives to agreed deadlines, often with conflicting priorities.
6. Well-developed ability to apply effective numeracy skills in entering and recording financial and other data and in interpreting, analysing and presenting data in a clear and accurate format to meet desired outcomes.
7. Experience of success in information provision/prospect research/customer insight in a customer focussed environment.
8. Experience in using supporter or customer databases and Windows based software packages including word processing, spreadsheets, electronic mail and the internet, in order to deliver tasks and projects.
9. Experience in a research role, preferably prospect research in a major charity.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Application pack:
Programme Funding Officer
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Programme Funding Officer (PFO). This is an exciting and varied role working across the funding cycle from the early stage of new opportunities through to grant management. You will be regularly in touch with our country teams, supporting them to engage with UK institutional donors in-country and advising them on compliance for both grants and commercial contracts. You will also get a chance to support partnership development, as well as advocacy and policy influencing. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
Background Information and Purpose of Post
The Institutional Relations team is responsible for donor engagement and influencing, institutional funding, and partnerships in the UK. It comprises the Head of Institutional Relations, three Programme Funding Officers and an Institutional Funding Volunteer.
You will work as part of a dynamic team to support delivery and implementation of an ambitious institutional relations strategy. With a particular focus on the FCDO and START Network alongside growing Australian and Irish portfolios, the Institutional Relations team builds partnerships and maximises income and influence to achieve HI’s strategic aims. Given the changing external funding environment and evolving context in the UK, we are looking for an individual who is willing to be flexible and adapt to the context in order to meet the organisation’s needs and have the biggest impact for people with disabilities.
The main purpose of this post is to:
· Improve our track record for UK and other funding by increasing internal understanding of donors and funding mechanisms in your portfolio, supporting high quality submissions, grant management and donor compliance
· Strengthen relationships with, and generate and manage funding from, UK and other institutional donors and partners, particularly Irish and Australian donors
Main Duties and Responsibilities
Promoting our work and building relationships with institutional donors
Supporting the work of the Head of Institutional Relations, you will have sound knowledge of the donors and funding mechanisms in your portfolio and contribute proactively to influencing their funding strategies and priorities. Duties include:
· Maintain a good understanding of HI’s programmes, strategy and approach and communicate this externally.
· Identify and build relationships with a portfolio of large public and private institutional donors and their key suppliers (e.g. INGOs and for-profit development companies), mobilising colleagues from UK and across the global organisation as required.
· Work with country programmes to develop country-level action plans to engage with local representatives of UK donors and partners, in order to strengthen in-country relationships, influence donors’ country-level plans and access in-country funding opportunities. This will also involve supporting the development of multi-year operational plans and advise on the funding possibilities offered by UK institutional donors.
· Anticipate future trends and the expectations of the donors and funding mechanisms in your portfolio, influence their policies and strategies, and negotiate and consult with them on institutional funding matters, in liaison with the appropriate colleagues from the UK team and federal network.
· In coordination with the Head of Institutional Relations and the Chief Executive, monitor and where needed, contribute to collective work and advocacy initiatives in collaboration with partners and INGO networks (such as the Start Network and targeted Bond groups) with the aim of raising HI’s profile and influencing UK donors in line with our influencing priorities.
Generate and manage institutional funding from UK donors
You will follow and champion HI’s internal institutional funding procedures to identify and analyse funding opportunities from UK sources, contribute to project submissions, and carry out grant management duties. You will:
· Monitor, identify, analyse and communicate all relevant funding opportunities from donors in your portfolio (including development and humanitarian grant opportunities and commercial contracts). This will involve facilitating internal go/no go decision-making for new opportunities and advising and supporting programme colleagues on positioning and consortium-building when relevant.
· Lead the review and analysis of the requirements in new funding agreements and contracts, advise internal stakeholders on compliance and ensure appropriate contract negotiation and due diligence processes are followed.
· Implement internal procedures for contract/grant management, including information management, and support the submission of reporting and payment requests according to donor requirements.
Improve our track record for UK institutional funding
You will be responsible for increasing internal understanding of donors and funding mechanisms in your portfolio, particularly FCDO, Start Network, Australian DFAT and Irish Aid, supporting high quality strategic submissions and donor compliance. You will:
· Create internal communications, train and brief finance, programme and technical staff (including country programmes) on the donors in your portfolio, ensuring they have the tools and knowledge to comply with donor rules, understand donor priorities and focus areas, and maximise the potential for funding.
· Support proposal development, advising on donor requirements, expectations and preferences.
· Build strong relationships and internal links with technical and programme teams and contribute to internal working groups on issues related to institutional funding.
Other duties
· Maintain a positive and collaborative working relationship with HI UK colleagues and the Federal Institutional Funding, and Operations teams.
· Actively contribute to the HI UK operational plan and team work plans, and internal staff meetings.
· Ensure high quality, accurate internal reporting and information management for your portfolio.
· Keep abreast of developments within the sector by liaising with counterparts in other NGOs, and relevant networks.
· Represent HI UK at external forums and meetings when relevant.
· Any other activities commensurate with the level of the post, as may be required by the Chief Executive or Head of Team.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.



The client requests no contact from agencies or media sales.
The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.
We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.
It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.
The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
The Academy of Medical Sciences is seeking a Finance Officer to be responsible for ensuring that all transactions are accurately recorded on a timely basis for the Charity and its trading subsidiary, using the Academy’s finance system, and related databases.
As Finance Officer, you will provide accurate and timely information to enquiries from a range of stakeholders, including - but not restricted to - staff, fellows and external suppliers.
The responsibilities of the post include:
Accounting on Finance System:
- Maintain the accounting records (purchase, sales and nominal ledgers) of AMS and AMSTL on the finance system (Iplicit) and assist with the reconciliation of control accounts and production of the monthly trial balance.
- Prepare monthly standard journals (accruals and prepayments) to produce the trial balance and work with the Financial Accountant to provide other period end journals as required.
Purchase ledger:
- Maintain the purchase ledgers of AMS and AMSTL by inputting purchase invoices and expense claims by onto Iplicit and processing payments by BACS (Lloyds Commercial).
- Assist staff with queries about expenses and purchase invoices.
- Ensure that authorisation limits are followed via purchase orders and maintain purchase order log.
Sales ledger:
- Prepare sales invoices for the Academy as necessary under terms of funding arrangements, liaising with relevant teams.
- Monitor and maintain fellowship records, ensuring subscription fees are invoiced and timely and deal promptly with any fellowship finance queries.
- Monitor and ensure all income and donations are correctly reflected on Iplicit and CRM system and that information is shared with the relevant departments.
- Liaise with the contract caterers Searcys on a regular basis to confirm sales on trading company, assisting with queries where needed.
- Upload sales information from the conference database Rendezvous to the finance system and reconcile monthly.
- Monitor receipts against invoices and assist with credit control to minimise the amounts owed by debtors to AMS and AMSTL.
- Support the FORUM staff group regarding invoicing and provision of information regarding receipts and credit control.
Cash management:
- Prepare banking details and bank any income received at the Academy offices on a regular basis.
- Post AMS and AMSTL bank receipts and payments onto Iplicit, preparing bank reconciliations in the finance system.
- Assist the Financial Controller with cash management, including looking at ways to improve the integration of the finance system with the online banking platform to increase automation of bank transactions.
Management accounts and year end:
- Assist with the preparation of monthly budget holder reports and help with queries about variances.
- Assist in preparation of year end accounts and work with the Financial Controller in producing documentation for audit.
- Ensure that all transactions are entered onto with the correct VAT code and assist the Financial Controller in the preparation and submission of VAT returns for the Academy.
Other:
- Provide cover for other Finance Officer
- Support staff who are running meetings and events by providing information on expenditure and income, preparing sales invoices, and assisting with credit control.
- Support the Head of Finance in the continued optimisation of Iplicit.
- Other tasks within the level of the role, and as requested by the Financial Controller, including support of work for the annual audit.
Requirements
Skills and abilities:
- Educated to at least A level or equivalent experience.
- Proficient in use of finance systems.
- Demonstrable Excel skills & sound working knowledge of other Microsoft applications and database packages.
- Excellent communication skills (verbal & written).
- Strong organisational skills.
- Attention to detail.
- Excellent numeracy.
- Taking accounts to Trial Balance.
- Experience of charity accounting.
- Experience of Iplicit.
- Knowledge of partial VAT recovery would be an advantage.
Competencies:
- Manages self effectively to prioritise and deal with competing demands.
- Treats people fairly and with respect.
- Understands the need to prioritise and manage time to achieve tasks.
- Takes pride in work and is personally motivated to achieve high quality standards.
- Asks relevant questions to clarify understanding.
- Seeks, and is open to, value-adding improvements for day-to-day processes.
- Willing to work with other teams and understands the benefits of collaborative working.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
- Life assurance at three times your salary.
- Hybrid and agile working.
- 26 days annual leave, plus Christmas closure days and bank holidays.
- Buy and sell leave.
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
- Support through tailored learning and development.
- A range of enhanced benefits become available once you’ve completed your probation period.
For more information and to apply, please visit our careers page via the apply button.
Closing date: Sunday, 26 July 2026.
Interview date: w/c 27 July 2026.
Please note that we may close this vacancy earlier than the stated deadline if we receive a high volume of suitable applications. We therefore encourage you to submit your application at the earliest opportunity.
We request no contact from recruitment agencies regarding this post. We do not accept speculative CVs from recruitment agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text, as well supporting our skilled volunteers through their development and during their weekly shifts.
This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.
Hours: 2 to 3 days per week, a mix of afternoon-to-evening shifts & occasional weekend work to cover our 7-day service, with working hours of 2.30-10.30pm. All work is conducted on-site at SANE’s London office.
Starting Salary: £15.46 per hour
About you:
- You must have experience of working with people with mental health conditions/mental illnesses and families and carers.
- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.
- You are a warm and confident communicator.
- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our SANEline Service.
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
- Access to our staff Employee Assistance programme.
Requirements:
- To undergo an enhanced DBS check.
- Expected start date – late August 2026.
- For all applicants staff - availability of a minimum of 2 days every week.
Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible.
Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.
To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text.
This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.
Hours: 2-3 days per week which can include weekends, to cover a 7 day service. Shifts generally run from 12-6pm or 12-8pm (some flexibility is available). All work is conducted on-site at SANE’s London office.
Starting Salary: £15.46 per hour
About you:
- You must have experience of working with people with mental health conditions/mental illnesses and families and carers.
- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.
- You are a warm and confident communicator.
- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our Call Back Service.
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
- Access to our staff Employee Assistance programme.
Requirements:
- To undergo an enhanced DBS check.
- Expected start date – late August 2026.
- For all applicants staff - availability of a minimum of 2 days every week.
Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible.
Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.
To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

The client requests no contact from agencies or media sales.
Are you passionate about working with some of the UK's most recognisable celebrities, influencers and content creators? Do you thrive in a fast-paced environment where no two days are the same?
Join Great Ormond Street Hospital Children's Charity (GOSH Charity) and help create unforgettable moments that raise vital funds, grow our brand and bring joy to seriously ill children and their families. From supporting celebrity hospital visits and high-profile events to working with influencers on engaging content, this is a unique opportunity to build your career in one of the most exciting celebrity engagement teams in the charity sector.
Salary
The salary for this position is £34,734 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- You will help build and nurture relationships with celebrities, ambassadors and influencers, ensuring they feel valued, well-supported and inspired to champion GOSH Charity.
- You will support a variety of talent engagements, including hospital visits, events, media opportunities, content creation and special projects, helping deliver exceptional experiences from start to finish.
- You will prepare high-quality briefs, schedules, itineraries and supporting materials, ensuring all stakeholders have the information they need to deliver successful activities.
- You will support influencer and creator campaigns by managing briefing materials, tracking content activity and helping ensure permissions and usage rights are recorded accurately.
- You will research and identify new celebrity, ambassador and creator opportunities, contributing ideas that help grow the charity's profile and impact.
- You will maintain accurate records and relationship data, helping the team track activity, capture learnings and maximise long-term engagement.
Skills, Knowledge and Expertise
- Experience supporting high-profile relationships, events, partnerships, supporter engagement activities or fast-paced communications projects.
- Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities effectively.
- A confident communicator with strong written skills and experience producing professional briefings, communications or presentations.
- Strong judgement, discretion and the ability to handle sensitive information appropriately.
- A proactive and collaborative approach, with a solutions-focused mindset and a willingness to get involved wherever needed.
About the Team
You'll join a creative and ambitious team responsible for bringing celebrity, ambassador and influencer engagement to life across GOSH Charity. Working closely with colleagues across Communications, Fundraising and Great Ormond Street Hospital, the team creates meaningful partnerships that raise awareness, inspire supporters and deliver memorable experiences for children, families and staff. Together, you'll play a key role in helping some of the UK's best-known talent make a difference for seriously ill children.
Please refer to the full job description below for more information.
A DBS Check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Temporary Accommodation Officer to play a pivotal role in our Homelessness Service in London.
Sounds great, what will I be doing?
Manage a frontline caseload of individuals and families who are homeless, at risk of homelessness, or living in temporary accommodation, delivering tailored assessments, action plans, and practical interventions to secure and sustain stable housing. Work collaboratively with landlords, housing providers, statutory and community agencies to coordinate support, prevent tenancy breakdown, promote independence, and achieve positive outcomes while maintaining accurate case records and meeting contractual performance targets.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Strong knowledge of housing and homelessness issues, with experience supporting people facing complex challenges in a fast-paced, target-driven environment. Excellent case management, communication, negotiation, and relationship-building skills are essential, alongside the ability to manage competing priorities, coordinate multi-agency support, maintain accurate records, identify safeguarding concerns, and deliver solution-focused, person-centred support that promotes long-term housing stability and independence.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.
As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.
The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The key responsibilities will include Project coordination, coordinating financial information, monitoring campaign activities, assisting with donor reporting and proposal writing, engaging with and coordinating EIA team members in planning, delivery and performance tracking, liaising with external stakeholders including donors and advocacy partners, supporting with the production of campaign and communication materials and providing support for organising workshops and events.
Key areas of responsibility
Finance
- Assist with budgets for all project-related activities, complete reconciliations and accurately reporting expenditure during trips
- Collaborate with Finance to support on campaign budget performance and donor expenditure
- Support day-to-day financial processes, including preparing reports, processing invoices and responding to internal queries.
- Prepare and distribute monthly budget updates
- Track expenditure, ensure it is allowable under the campaign grant conditions and conforms with the terms of the various grant agreements
- Support with preparing budget forecasts, updates and maintain trackers
- Ensure timely and compliant processing of payments to consultants and partners
- Maintain accurate financial records, ensuring documentation is complete and compliant with audit requirements.
Strategic Planning
- Contribute to the development of annual campaign plans and support in development of strategic goals, KPIs and budgets
- Contribute to the production and delivery of strategies as part of an integrated planning process involving all departments
- Participate in the development of work streams and business plans
- Assist in the production and delivery of campaign strategies through an integrated planning process involving all departments
Operational Management
- Support operational delivery and logistical support of campaign/department activities through scheduling, logistics and administration.
- Support preparation of reports and campaign materials
- Support procurement, bookings and document processing to keep delivery on track.
- Keep grant calendars up to date
- Participate in and coordinate logistics and follow up for project meetings, workshops or events.
- Ensure effective collaboration, not just within your team but across other campaigns and functions
Campaigning
- Participate in campaigning and research activities as required
- Participate in and coordinate logistics and follow up for project meetings, workshops or events. Coordinate with other members of the team to deliver campaign activities
- Support project tracking and delivery, ensuring milestones and deliverables are being met in line with grant and strategic requirements
Partnership
- Ensure up-to-date campaigns network files are maintained and available to the team
- Support partner coordination and contractor relationships, as appropriate, ensuring reporting and deliverables are timely, compliant and aligned with campaign goals
Donor Management
- Liaise with internal teams and project partners to identify fundraising opportunities, gather information and ensure smooth communication, escalating issues where needed.
- Provide support across all donor reporting, funding proposal development coordination, campaign planning, and partner/departmental coordination, including drafting materials and maintaining workplans.
- Assist with preparation of contracts for and manage sub-grants for partners and/or consultants, in particular ensuring donor and financial compliance and best practice grant management
- Assist with narrative reporting and preparing budget sections of grant applications, ensuring strategic alignment and measurable outcomes
- Assist with preparation of contracts for and manage sub-grants for partners and/or consultants, in particular ensuring donor and financial compliance and best practice grant management Participate in other fundraising activities as required
Communications
- Manage design, translation and printing of project materials, acting as main or first point of contact for requests to the Communications department
- Write up meeting notes and circulate to the relevant teams
- Liaising with other Project Officers and departments to ensure effective communication and collaboration across all functions
- Support media monitoring and content collation
Monitoring and Evaluation
- Ensure campaign materials, including video files, stills and reports, are organised and accessible through EIA’s information management systems
- Maintain comprehensive and organised records of campaign activities, financial information, contacts and historic archives
- Collect, analyse and manage data and information for assessing project progress in line with the project strategy
- Contribute to MEL framework implementation, organisation-wide protocols, and facilitate quarterly reviews
- In coordination with the Campaign Lead, conduct internal learning reviews and adapt campaign approaches based on evidence and results
Person Specification
- Proven experience maintaining project budgets, conducting financial analysis, and ensuring donor compliance in a non-profit or international development context.
- Experience assisting with the development of funding proposals, and liaise with donors.
- Experience contributing to strategic planning processes and coordinating multi-stakeholder campaign activities.
- Proficiency in Microsoft 365, SharePoint, and project management tools (e.g., Asana, Trello, Smartsheet)
- Experience managing external partners and contractors, including contracts, deliverables, and sub-grant compliance
- Strong interpersonal and stakeholder management skills, with experience building effective relationships across diverse teams, partners and donors
- Strong knowledge or interest in the campaign subject
- Experience in assisting with funding from charitable foundations and statutory sources
- Able to perform satisfactorily in a pressurised environment
- Broad education and excellent verbal and written communication skills in English.
- Strong organisational skills (information and data management, planning etc.)
- Effective at identifying, analysing and resolving complex problems with practical solutions
- Able to demonstrate initiative and collaborative decision making
- Able to work flexibly and under pressure, juggling multiple activities and effectively prioritise workload
- Able to develop effective relationships with a wide range of partners, stakeholders and team members and promote teamwork
- Prepared to take ownership and hold yourself accountable for the duties that you are responsible for
- Committed to the pursuit of EIA UK’s values and goals.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for two talented, experienced Senior Media Officers to join the Crisis media team, to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.
Location: Crisis is hiring two Senior Media Officers. One of those will be London (Aldgate) office based and the other role will be based in either our Birmingham, Liverpool or Newcastle office. Working from home is an option in line with Crisis’ Hybrid working policy; you will be required to work from the office twice a week.
About the role
As a Senior Media Officer, you will design, deliver and evaluate impactful media strategies to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good.
You will work as part of a motivated, expert team to develop high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.
With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
Each Senior Media Officer will line manage one Media Officer.
About you
You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.
To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change, demonstrate the ability to secure high-profile consumer media to support income generation and have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2nd August at 23:59
Interviews will be held in person, W/C 17th August 2026
Interview process: The interview will consist of a competency-based interview + written task
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £29,706 – £31,908 per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
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8% employer pension contribution
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
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Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
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Oversee the day-to-day running of our website and social media channels.
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Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
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Support the digital growth of USPG through SEO and Analytics
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Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
How to apply:
Please complete the application form and equal opportunities form and email us as indicated.
Closing Date: Wednesday 12 August 2026 by 9am.
Interview Date: Wednesday 19 August 2026 in London.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Purpose of the job
Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding and our Grants + capacity-building offer delivered as part of our evolving offer to unlock youth work for all young people. This is not a fundraising role but a grant delivery role.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work and outdoor learning, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning.
Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come
Key responsibilities
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Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer
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Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.
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Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues from across the organisation
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Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.
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Manage applications for funding through our grant management system and provide direct technical support to applicants.
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Provide light touch account management to grantees on specified programmes, as directed by the Grant Manager, responding to queries in a timely manner and connecting them into opportunities as appropriate.
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Work to distribute our grant funding to a diversity of organisations across the UK, ensuring it is delivered to improve impact and engages diverse audiences
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Lead on delivering grant funding panels and leasing with key stakeholders such as external assessors, and young assessors
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Maintain our grants management system in line with GDPR and manage data
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Working with Impact colleagues to manage data collection and monitoring processes and ensure activities achieve intended outputs and outcomes on time and to budget
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Establish and build strong relationships with awarded organizations and manage the distribution of funding to grantees and that they complete required monitoring and reporting
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Deliver end-to-end grantee support through the Grants Plus model, including onboarding to the grants platform, developing toolkits, and curating and sharing relevant resources.
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Support the Grants Manager in aligning grants work with wider organisational strategy, including connecting grantees to the broader network, and infrastructure support services.
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Manage and report progress to internal and external stakeholders via meetings, written reports and presentations
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Support the Grants Manager to raise the profile of UK Youth as a credible grants distributor through engagement in funder networks and connecting awarded organisations with local networks
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Manage the UK Youth Grants inboxes, responding to all enquiries in a timely fashion
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Communications and Public Affairs
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Deputise for the Grants Manager when required and work closely with colleagues to cover for each other as required
Experience we're after
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Grant management and distribution experience within the youth sector at a regional, local, and national level
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Experience in management and development of grant management systems and CRMs
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Experience of quality assurance and due diligence
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Monitoring and evaluation experience and an understanding of the importance of data in decision making
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 16th July 2026 at 23:59 (midnight)
Provisional Interview Dates: w/c 27th July 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.
You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications.
Key areas of responsibility
New Supporter Acquisition: Face to Face fundraising
The Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:
- Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
- Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
- Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement
Mass Participation Events
The Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:
- Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
- Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.
Supporter retention, development, and engagement
The Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:
- Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year.
- Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
- Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
- Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
- Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience
Legacy Marketing and Stewardship
- Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
- Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
- Work with the Individual Giving Officer and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
- Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
- Explore opportunities to recruit legacy pledgers from new audiences
Strategy development, budgeting and campaign reporting
- Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
- Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
- Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team
The client requests no contact from agencies or media sales.
