Online training development manager jobs

About the role 

This is an exciting opportunity to join ATLEU, a leading anti-trafficking and human rights charity. We are looking for an inclusive, creative, talented facilitator, with exceptional leadership and interpersonal skills to be our Participation Manager.

Working closely with our Policy Manager and People and Inclusion Manager this individual will develop and lead ATLEU’s work with survivors, helping to facilitate their participation and activism. This is part of a programme to maximise the influence and participation of people with lived experience within ATLEU. 

The Participation Manager will facilitate survivors of trafficking to use their experiences to support the development of ATLEU’s work and services and to improve policy and practice across the anti-trafficking and legal advice sectors. Working with group members, this individual will be responsible for supporting the expansion of the group  (The Changemakers) and the remit of ATLEU’s participation work from January 2026 when the current projects come to a close, ensuring new members are inducted and supported to engage and lead in future projects. The overall aim of the participation and activism work is to integrate survivors at all levels within ATLEU, as well as creating a project that offers different levels of engagement, depending on the interests and capacity of individual group members.

The Participation Manager is a key member of the Rise and Lead project team, which is a groundbreaking new employment pathways project in partnership with Southeast and East Asian Centre (SEEAC) and Voice of Domestic Workers for those with experience of human trafficking and migration. 

The Participation Manager will be managed by the Policy Manager and will also work closely with the Rise and Lead Project Manager and draw on the experience of our anti-trafficking legal team. The successful candidate will have direct experience of working with vulnerable individuals, ideally survivors of trafficking, a strong understanding of the challenges survivors face and be committed to shifting power to people with lived experience. They will have a flexible approach and understand what empowerment means in its truest sense, allowing the structure of the work to be led by the needs of the group rather than with a predetermined or fixed idea of what this will look like.
 

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation

2. To tackle systemic injustice through strategic litigation and pursuing policy change

3. To build survivor leadership and influence within ATLEU and across the sector

4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors

5. To invest in and support our people to ensure we are effective and sustainable

Legal advice is an essential component in obtaining the support, safety and redress that survivors need to move forward, recover and re-integrate. ATLEU works intensively with survivors over several years often assisting with multiple matters, helping to regularise their immigration status, obtain identification as a victim of trafficking, access treatment, support and appropriate housing, and recover compensation. 

We work in partnership with frontline organisations and advisers to improve the quality and availability of support and advice available to survivors of trafficking throughout the UK. Each year ATLEU advises and trains hundreds of professionals who work with survivors of trafficking. 

We seek to capture and share knowledge and insights gained from our casework, second-tier advice, training and research to inform our future work, support test cases and influence law and policy. 

Some of the recent publications that we have led or contributed to include: 

• Untapping a power: Why employing survivors matters, ATLEU and the Voice of Domestic Workers [July 2025]

• Road to Nowhere: The impact of insecure immigration status on survivors, Helen Bamber Foundation, ATLEU and ECPAT [July 2025]

• It has destroyed me: A legal advice system on the brink, ATLEU [October 2022]

• Survivors of trafficking and the Criminal Injuries Compensation Scheme, ATLEU [November 2020] 

Although just a small team, ATLEU’s work has led to significant changes in law and policy. Since we were established in 2013, we have led the way in ensuring that survivors of trafficking have access to free, independent legal advice by enabling access to legal aid, across the range of issues survivors experience. For example, our litigation against the Legal Aid Agency led to their concession that legal aid provision was insufficient for victims of trafficking and an increase in the number of trafficking compensation cases that legal aid providers were contractually able to assist with each year (from 5 up to 100). Following litigation on behalf of our client LL, the Legal Aid Agency agreed that victims of trafficking were legally entitled to free immigration advice on applying for leave to remain in the UK on the basis of their trafficking experiences and publicised this entitlement.

ATLEU is recognised as a Centre of Excellence by the London Legal Support Trust and was awarded both the Legal Aid Lawyer of the Year Award and the Marsh Award for Outstanding Contribution to the Fight Against Modern Slavery Legal Award in 2016. In 2019 ATLEU was nominated for a Legal Aid Lawyer of the Year Award in the access to justice through IT category for ATHUB, its online legal information resource for professionals working with survivors of trafficking.

Employment Information 

Job Title: Participation Manager (Lived Experience)

Job Term: Permanent 

Location: London based with hybrid working. We can offer flexible working arrangements but the role will require regular office attendance

Hours: 21 hrs per week

Salary Band: £31,374 – £37,772 pro rata per year.  Starting salary will depend on the level of candidate’s experience

Pension: 7% pension contribution 

Leave: 33 days a year (including bank holidays), with an increase of 1 day per year for each complete year of service, capped at 30 days plus bank holidays per year (38 days).

Benefits: Individual training budget and employee wellbeing programme 

Probation period: 6-month probation period 

Reports to: Policy Manager

Objectives of the post 

• To lead on the development of ATLEU’s participation strategy including a plan for implementation. 

• To develop ATLEU’s Changemakers expert by experience group so that it is sustainable, resilient and inclusive and able to deliver its strategic objectives.

• To build the power of survivors within ATLEU to influence organisational strategy and decision making and inform ATLEU’s services and priorities. 

Main Responsibilities 

Strategy development

1. Using the framework of ATLEU’s 5-year strategic plan, develop ATLEU’s participation strategy creating an annual plan to deliver on our organisational vision. 

2. Develop and maintain positive relationships across ATLEU’s team staying up to date with different areas of organisational work in order to create opportunities for collaboration and coproduction with the Changemakers, finding flexible and creative ways to integrate new opportunities into the annual plan. 

Developing ATLEU’s Changemakers group

3. Recruit and induct people with lived experience of trafficking to be active participants in the Changemakers.

4. To facilitate meetings of the Changemakers ensuring activities are accessible and inclusive for all participants.

5. To secure opportunities for skills and knowledge development through internal and external training.

6. Conduct needs assessments to identify safeguarding, support needs and development goals and provide practical and emotional support where required.

7. Nurturing the wellbeing and solidarity of the group, providing individual pastoral support, coordinating reflective practice sessions and group activities.

8. Review, adapt, and agree terms of reference and foundational values with the group. 

9. To manage the annual lived experience budget.
 

Building the power of survivors within ATLEU 

10. To be an effective liaison between the group and the Director, trustees and wider staff team.

11. Understanding how ATLEU works as an organisation and its key activities and facilitating regular communication between Changemakers and ATLEU’s people. 

12. Create opportunities for collaboration, co-creation and leadership for ATLEU’s Changemakers members.

13. Identifying potential opportunities for Changemakers to take on paid roles within the organisation, defining the scope of the role, recruitment/ selection of individuals for the roles, and supporting individuals to gain experience of working independently (eg. peer research training development, training delivery).

14. To take a creative and flexible approach to working with the group, to understand their priorities and goals and find ways to steer and adapt their ideas so that they can be delivered within an organisational context. 

15. Work with ATLEU’s Director, Head of Operations and People and Inclusion Manager to create pathways for people with lived experience of trafficking to participate in ATLEU’s governance and decision-making, including at trustee board level and development of funding proposals. 

16. Support the delivery of ATLEU’s Rise and Lead Fellowship project helping to create an employment pathway for people with lived experience of human trafficking and migration in the advice and anti-trafficking sector. 

17. Support the Rise and Lead Project Manager with the development of a bespoke inclusive recruitment programme and the delivery of the training fellowship, and the project monitoring and evaluation and dissemination of learning. 

Coproduction with the Changemakers

18. Working with ATLEU’s Changemakers to act as agents of change, to influence external stakeholders (e.g. anti-trafficking organisations, policy makers, parliamentarians, media) and share their expertise, whilst ensuring the necessary safeguarding is in place. 

19. To work with the Policy Manager and Communications and Public Affairs Officer to facilitate people with lived experience of trafficking to inform, shape and co-produce: 

• Training 

• Information / legal resources

• Peer Research reports

• Monitoring and evaluation (ATLEU’s services/ Rise and Lead) 

• Policy & Communication materials

• Events

20. To find ways to cultivate respect for lived experience, and encourage inclusive practices in the sector, such as through engagement with the Lived Experience Coalition 

Professional Development 

21. To take responsibility for self-development on a continuous basis, including undertaking on-the-job and other training as required. 

22. To discuss regularly with the Policy Manager your job performance and personal career development. 

23. To participate fully in ATLEU’s appraisal process. 

Other Duties 

24. To play a full role in the organisation supporting colleagues to maximise their effectiveness. 

25. To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU. 

26. To ensure that the terms of ATLEU’s funders are adhered to in all aspects of ATLEU’s delivery and to provide information for proposals and reports as required. 

27. To attend and participate in staff meetings. 

28. To support ATLEU’s social media presence in line with the organisation’s strategic objectives. 

29. To represent ATLEU at external meetings and where necessary and to attend meetings, occasionally including those out of normal working hours, when necessary. To travel between ATLEU’s offices as required. 

30. To undertake additional duties as may become necessary.

PERSON SPECIFICATION 

Experience and Knowledge 

Essential 

• At least 5 years’ experience of working with survivors of trafficking or other forms of exploitation and abuse, or at-risk migrants, or refugees 
• Experience of developing and implementing strategies 
• Experience of co-production and community engagement approaches 
• Practical experience of supporting survivors to create positive change 
• Demonstrable experience of addressing safeguarding issues, managing conflict and group dynamics, and holding professional boundaries.

Desirable 

• Experience of designing and/or delivering training, on and off-line 
• Knowledge of the relevant law and policy affecting survivors of trafficking 
• Awareness of the barriers faced by survivors of trafficking and modern slavery
• Experience of providing emotional and practical support or advice to survivors of trafficking
• Understanding of how smaller charities work.

Skills and Abilities 

Essential 

• To be an adaptable and quick decision-maker, able to adjust to new information and changing circumstances 

• Able to maintain a calm and focused demeanour under pressure, able to identify and resolve issues effectively and efficiently as they arise 

• To be both a strong strategic thinker and detailed planner

• Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people

• Able to develop strong working relationships and effective alliances

• Ability to manage effective collaboration and work from an approach of empowerment, with an awareness of power dynamics

• Excellent written and spoken communication skills with strong presentation and influencing skills.

• Good coordination and organisational skills, including the ability to balance priorities in a fast-paced environment. Experience of handling multiple simultaneous tasks and managing a complex workload 

• Able to work pro-actively and independently, taking responsibility for work and ensuring it is concluded successfully to a deadline.

Personal Qualities

Essential 

• To be motivated by ATLEU’s mission and values. 

• Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

• To be committed to equal opportunities and social inclusion. 

We particularly welcome applications from Black, Asian, Minority-Ethnic and refugee and migrant backgrounds and from those with lived experience of the issues that ATLEU seeks to tackle. 

Please note that candidates must be able to work in the UK and will be offered the job subject to suitable references and a DBS check. If you are appointed to the role, you will be required to provide further checks on your criminal records status throughout your employment. 

We are holding two online information sessions on Zoom in English for applicants to find out more about the role. Details are as follows. A Zoom joining link can be found in the downloadable job pack:

Date:    Thursday 23rd October 

Time:    6.30 - 7.15pm

Meeting ID:     Zoom 889 0469 8513

Passcode:  308237

Date:    Wednesday 5th November 

Time:    1 - 1.45pm

Meeting ID:     Zoom 871 8268 7260

Passcode:  587053

​

NB. Please feel free to attend these information sessions with your camera turned off or using a different name if that would make you feel more comfortable in the space. 

Application Process 

Key dates

• Information sessions will be held on Thursday 23 October, 6pm - 6.45pm and Wednesday 5 November, 1pm - 1.45pm.

• The deadline for applications is 23:30 on Sunday 16 November.Applications received after this time will not be considered. 

• First round interviews will be held in person on Tuesday 2 and Wednesday 3 December. 

• Second round interviews will be held in person on Wednesday 10 December. 

Please confirm your availability to attend first and second round interviews in your cover letter.

If you do not hear from us by Friday 28 November, it means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Please ensure that your cover letter addresses the following three points:

1. Why you wish to work for ATLEU. 

2. How your previous experience demonstrates that you meet the essential Experience and Knowledge criteria, as well as any of desirable criteria if applicable, and 

3. Evidence that you have the following skills and abilities:

   • (i) Ability to build rapport with a wide range of people and to communicate sensitively and sympathetically with traumatised and/or vulnerable people.

   • (ii) Insightful, creative and courageous with the ability to challenge traditional thinking and push for change. 

   • (iii) Excellent interpersonal skills, professional manner, able to develop strong working relationships and effective alliances. 

   • (iv) Ability to manage effective collaboration. 

Please also include the following information:

• Contact telephone number 

• Email address

• Confirmation of availability to attend first and second round interviews, if invited.

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from individuals of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone.

We value each person as an individual, recognising and respecting the wide range of opinions, cultures, lifestyles, and circumstances that make us unique. We are committed to fostering an inclusive and respectful environment where all employees feel valued, supported, and empowered to thrive. Everyone deserves to be treated with dignity, and we are dedicated to ensuring that respect and inclusion are at the heart of our workplace culture.

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We particularly welcome applicants from those who are significantly underrepresented in our sector, such as individuals from Black, Asian and Minority Ethnic communities and people with lived experience of migration and trafficking. 

Please let us know about any reasonable adjustments you may need during the recruitment process or in the role and we will be delighted to discuss this with you.

We’re looking for a Deputy Shelter Manager to join our friendly leadership team. This is an exciting opportunity to play a key role in the daily running and continuous improvement of our busy Shelter.

You’ll support the Shelter Manager in overseeing animal welfare, team management, and day-to-day operations — helping us deliver the highest standards of care and ensure every animal’s journey is positive from arrival to adoption.

As a live-in role, you’ll also be part of our out-of-hours cover team, ensuring the Shelter runs smoothly around the clock.

Key Responsibilities

• Act as Duty Manager, supporting the Shelter’s day-to-day operations.
• Lead on animal intake, ensuring high welfare standards and efficient use of space.
• Supervise and support staff and volunteers, encouraging development and teamwork.
• Work closely with our veterinary partners and the Animal Behaviour team.
• Uphold health and safety, animal welfare, and data protection standards.
• Support fundraising, public engagement, and community relations.

 About You

You’ll be an empathetic, organised, and proactive leader who’s passionate about animal welfare and supporting people to do their best work.

We’re looking for someone with:

• Experience in animal welfare, shelter management, or a related supervisory role
• Strong people management and communication skills
• Excellent organisation, decision-making, and IT abilities
• Calmness and confidence under pressure
• A full UK driving licence

Desirable: Animal Care qualification (e.g. NVQ Level 3), experience in animal behaviour or veterinary work, or leadership training.

What We Offer

• On-site accommodation
• 29 days annual leave (including bank holidays and your birthday off), increasing with service
• 5% employer pension contribution (NEST scheme)
• Occupational sick pay
• Health Assured wellbeing support
• Training and development opportunities
• Use of company vehicle for Shelter business
• A supportive, passionate team making a real difference every day

About Us

Little Valley Animal Shelter is an independent, self-funded branch of the RSPCA, based just outside the beautiful city of Exeter. For over 180 years, we’ve been rescuing, rehabilitating, and rehoming animals in need across Devon.

We’re proud to provide a compassionate, professional, and positive environment for both animals and people. With around 50 dedicated staff and over 100 volunteers, we work together to ensure every animal gets the best chance of a happy new life

If you’re ready to take the next step in your animal welfare career and help lead a compassionate, high-performing team, we’d love to hear from you.

Closing date: 5pm on Monday 3rd November 2025

Delivery Manager (North) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Tuesday 2nd December 2025 

Our clients are mostly long-term unemployed and have experienced repeated rejections from multiple jobs: 40% have been unemployed for over a year, 20% have applied to over 20 jobs and 23% have applied to over 50 jobs. The majority are also from minoritised communities and face intersectional barriers to employment: 32% are lone parents, 16% consider themselves to have a disability and 52 % are from an ethnic minority.

With the support of the Greater London Authority (GLA), Smart Works is about to begin an innovative employment project to connect underrepresented women across London with high-quality job opportunities. Over the next 12 months, this project will place women directly into good work within priority sectors, whilst also helping employers build more inclusive recruitment pipelines and practices. 

The Employer Engagement Manager will be central to the success of this project. Reporting to the Head of Programmes, they will lead on employer engagement and job brokerage for Smart Works. They will act as a primary contact for the GLA, ensuring effective partnership working and the delivery of ambitious outcomes for both clients and employers. 

To apply for this job, please submit your CV and Cover Letter via our online portal (answering the below questions) by 12 noon on Tuesday 28th October 2025:

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of building relationships with employers that have led to quality employment opportunities for programme beneficiaries? (Max 350 words)
• Why do you think you are well suited to the role of Employer Engagement Manager? (Max 350 words)
• Is there anything else you would like to share at this stage? (Max 150 words).

Lead, Inspire & Make a Difference! 

Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community? 

We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers. 

With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings. 

If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!

What you’ll do: 

✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations 

✅ Managing visual merchandising, stock rotation, and product display to the highest standards 

✅ Overseeing the effective sorting, pricing, and presentation of donated goods 

✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers

✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends 

✅ Providing excellent customer service and handling queries or complaints professionally 

✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes 

✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies 

✅ Acting as an ambassador for the charity in the local community and supporting fundraising events 

What you’ll need: 

• Retail management experience (charity retail experience is a bonus, but not essential) 

• Strong commercial acumen with proven track record of delivering financial targets 

• Strong leadership skills with the ability to motivate and support staff and volunteers 

• A customer-focused approach with a friendly and professional manner 

• Experience handling cash, banking, and financial reporting 

• Excellent organisational skills and attention to detail 

• Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations 

• A passion for the charity sector and supporting local communities 

Who we are: 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge. 

Why join us? 

�� The chance to make a real impact in your community

�� A supportive team and collaborative working environment 

�� Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. 

�� Blue Light Card discounts (with membership), and an Employee Assistance Programme. 

Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice! 

This appointment is subject to an Enhanced Disclosure and Barring Service check. 

For more information and to apply please visit our website

We may close this position early if sufficient applications are received. 

Closing date: 5 November 2025

Interviewing: 14th & 15th November 2025 

We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.

As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues.   You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience. 

Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.

As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.

Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.

What you’ll do

· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.

· Lead and manage the administration team, including recruitment, training, and volunteer coordination.

· Manage appointments, service utilisation, waiting times, and payments.

· Streamline processes and systems to improve efficiency, consistency, and client experience.

· Support implementation of new technology, online appointments, and case management systems.

· Ensure premises are safe, functional, and fit-for-purpose.

· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.

· Promote a positive, inclusive, and supportive workplace culture.

· Work closely with service managers and the CEO to align operations with strategic goals.

· Ensure compliance with HR, health & safety, and organisational policies.

What we’re looking for

· Proven experience in operational management, ideally in third sector, health, or community services.

· Strong administrative experience and ability to oversee budgets, KPIs, and performance.

· Experience designing and embedding processes, policies, and systems.

· Confident in implementing technology and using data to drive decisions.

· Experience managing premises and creating safe, functional environments.

· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.

· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.

· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.

About Kapella

Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.

Why join Kapella?

Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.

How to apply

Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role. 

Closing date: Wednesday 5 November 2025.

Kapella is an inclusive employer and welcomes applications from all sections of the community.

Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
 

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

(This role is based is home based. To ensure availability for in-person meetings and collaboration when required, applicants must reside within approximately one hour's commute of Leeds or Manchester)

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

This is a fantastic opportunity to join our small, friendly team and play a pivotal role in improving social care practice across the country, this role will include:

· working with frontline health and social care providers across the country to transform care and support

· creating an inspiring and engaging learning environment (in person / virtual)

· working alongside other projects within SCIE.

What we are looking for:

· knowledge and experience of adult social care practice

· experience of developing and delivering training courses on a range of topics

· commitment to equity, diversity, and inclusion

· confidence in delivering virtually.

What we offer in return:

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE 

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

As a vital part of the safeguarding team, the Trainer and Facilitator will play a key role in developing and delivering safeguarding training across the Diocese. This includes ensuring that all those with safeguarding responsibilities are equipped with the knowledge, confidence, and understanding necessary to recognise, respond to, and prevent abuse, and to create safe and caring church communities.

The role requires both strong organisational and interpersonal skills. The postholder will deliver training online and in person, adapting content and delivery methods to meet diverse learning needs and contexts. They will also monitor compliance and engagement with training across the Diocese, maintaining accurate records and preparing reports for leadership and governance bodies.

If you have excellent engagement & presentation skills, good IT competency, the ability to effectively prioritise and manage your workload - matched with a conscientious and flexible approach, then this may be the opportunity for you. 

Main Duties And Responsibilities

Training Delivery
To deliver training both in person and on-line, in Safeguarding leadership, and raising awareness of Domestic Abuse, including evaluating pre and post training session work

Safeguarding Training Coordination:
Coordination of the diocesan safeguarding learning and development programme, ensuring alignment with national frameworks and standards.

Training Administration and Record Management:
Organise around 80 training sessions annually, managing bookings, materials, publicity, and attendance records, and maintaining accurate safeguarding training data for individuals and parishes.

Reporting and Team Support:
Produce reports and statistics on training compliance and trends

We are looking for someone with:

· A qualification or demonstratable experience in training or education.

· Demonstratable experience in evaluating pre and post training session work.

· Demonstratable safeguarding experience.

· Good clear communication skills, in particular a friendly and sensitive training delivery manner, and confidence in in running Zoom and Teams for training.

· High level of ICT and database skills, in particular the ability to input data accurately and extract reports as required.

· Understanding and assurance of absolute confidentiality in relation to records held in safeguarding files and databases

About Us:

Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.

The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.

We seek to be Christ-centred and outward-focused in all we do.

Are you interested in applying? 
Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.

Equal Opportunities

The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.

We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.

We are an award-winning national charity which trains over 17,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:

• Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.

• Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations. 

• Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

We’re looking for a dynamic and collaborative Talent Manager to lead initiatives that support our managers in hiring top talent and delivering impactful learning experiences. You’ll play a key role in building recruitment capability, designing and delivering our annual training plan, and coordinating engaging staff events – all while championing diversity and inclusion.

What You’ll Be Doing

• Lead recruitment support: Help managers attract and select top talent, improve vacancy advertising, and build recruitment skills
• Develop our training: Create and deliver the annual training and development plan based on performance reviews, team and organisational needs.
• Deliver learning: Facilitate soft skills and personal development sessions, and source external providers for specialist training.
• Coordinate staff events: Organise All Staff Away days and meetings, Lunch and Learn sessions, and support directorate meetings and away days.
• Innovate learning approaches: Introduce skill sharing, action learning sets, and evaluate learning impact.
• Champion inclusion: Deliver diversity and inclusion activities that support our wider people agenda.

What We’re Looking For

• Proven experience in talent development, ideally with some experience of recruitment and selection
• Skilled in designing and delivering training
• Strong event coordination and stakeholder engagement
• Passionate about promoting diversity and inclusion and supporting continuous improvement
• CIPD qualification or equivalent (desirable)

Why Join Us?

We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.

What we offer:

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

This is your opportunity to make a difference to everyone affected by womb cancer - now and in the future. Your work with Peaches could save lives.

Peaches Womb Cancer Trust is looking for an experienced Marketing and Communications Manager who is passionate about developing accessible and relevant assets that reach all current and future stakeholders of our charity. This is a hands-on, creative role that would suit someone passionate about social media, marketing, and making a difference in the lives of others.

This is an exciting opportunity for someone with prior experience in marketing and communications to enhance their skills in the charity sector and help raise awareness of womb cancer, and Peaches, with all audiences within a brilliant organisation!

You will undertake a wide range of marketing and communications activities and have an opportunity to inform our direction of travel. The role is part time, working remotely with a requirement to attend regular team meetings in the Greater Manchester area. 

It is crucial that anyone at risk of, living with and living beyond womb cancer has a clear understanding of Peaches’ mission, vision and support. In this role, you will develop our marketing and communications strategy; planning and implementing tailored activity. You will be responsible for growing the online presence of Peaches Womb Cancer Trust and deepening engagement with stakeholders, ensuring our message reaches the right audiences in the most effective ways. You will also have prime responsibility for managing our social media channels, creating digital content and campaigns that raise awareness, promote fundraising and share the stories of those we support.

You will work closely with our Clinical Nurse Specialist and Operations Executive and will be responsible for ensuring that we have the assets and materials we need to achieve maximum sustainable impact for the charity. You will work within our branding guidelines and budget to build upon our previous assets and materials, increasing engagement across all platforms including the media. You will also work with national and international partners on joint campaigns, press releases and events. This is a varied and exciting role. There’s never a dull moment at Peaches!