Online training development manager jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
You’ll be the main contact for the national training team providing support directly to kinship carers, training facilitators and others relating to the access and delivery of training events and workshops.
You’ll provide professional and effective administrative and technical support to training operations, including co-ordinating logistics, publishing event details, administrating the back-end data, supplier communication, financial administration and attending in person and online events to ensure smooth delivery.
Key responsibilities:
Training event coordination
- Provide administrative support, including supplier communication, coordinating logistics and delivery of all relevant general and financial administration tasks
-
Communicate effectively with all stakeholders to coordinate and confirm event logistics for in-person and online events.
-
Identify and secure appropriate organisations to exhibit as part of Roadshow marketplace events, providing in event hosting of these organisations.
-
Source and secure venues and catering that meet event requirements for all in-person training events.
-
Provide administrative, practical and technical support at training events both online and in-person.
-
Act as central point for Zoom set-up, licenses and queries for team, kinship carers and external partners.
Systems and processes coordination
-
Monitor planned expenditure to ensure it is in line with event budgets.
-
Ensure invoicing and payments are accurate and processed to time.
-
Support the monitoring and reporting on training activity via our Salesforce database, including providing data reports as required.
-
Support the production, update, distribution and quality assurance of workshop materials and ensure all collateral is on brand, signed off as required.
-
Develop and maintain an asset register of all training materials and equipment, ensuring availability when and where it is needed.
-
Act as website champion for the team, managing and uploading all training content (workshop and events) and ensuring online training information is kept up to date.
-
Provide support to the training team as required including to assist service improvements and supporting manualisation and documentation of all processes
-
Set up and implement effective tools and documentation to support all operational needs of the training service.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Training and Events Officer by sending a CV and answering the questions below via Charity Job. The deadline is 12pm on Monday 30 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work with Kinship, and how do your values and experience align with our mission to support kinship carers and families?
- Describe a recent event or training session you coordinated. Include how you managed logistics, communicated with stakeholders, and handled any challenges.
- Provide an example of how you have used administrative systems or platforms (e.g., Salesforce, databases, online tools) to track activity, manage resources, or produce reports accurately.
- Give an example of how you have supported a team to deliver a project or service, highlighting communication, process management, or assistance to colleagues.
- Describe a situation where you identified a potential delivery problem and took proactive steps to resolve it. What was the outcome?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Location: Northmead House, Creekmoor, Poole, Dorset – CAN operates hybrid working
Hours: 37 (flexible / alternative hours considered)
Salary £37,000–£42,000 per annum FT
Contract length: Permanent
Closing date: 1st April 2026 midday
Interviews: 9th April ONLINE
About CAN (Community Action Network):
CAN is a respected local infrastructure charity proudly holding the NAVCA Quality Award. We are a membership-led organisation committed to strengthening the voluntary and community sector. Our mission is to serve and champion local charities and community groups, helping to build strong, healthy, diverse, and thriving communities.
We’re looking for a values driven leader who shares our passion for volunteering and community action. Someone who believes in the power of people helping people, and who wants to serve the charities, groups and volunteers making that happen every day.
About the Role
As our Head of Volunteering & VCS Development, you will play a central role in advancing CAN’s mission to serve the voluntary and community sector. In this influential role, you will:
- Lead and grow our volunteering and sector development services, ensuring they stay collaborative, inclusive and impactful.
- Shape strategy and innovation, helping us reach more people and strengthen the organisations that support them.
- Oversee our Volunteering Hub, connecting volunteers to meaningful opportunities and enabling charities and community groups to flourish.
- Support and inspire a talented team, modelling our values of compassion, respect, integrity and being inspirational.
- Champion the voluntary sector, representing CAN with confidence and purpose across partnerships, networks and events.
What You Bring
We’re looking for someone who is motivated by purpose and truly believes in the power of community. You will bring:
- A strategic mindset and a passion for creating positive local impact
- Significant experience in volunteer leadership or management
- A leadership style that motivates, empowers and brings people together
- Strong relationship building skills rooted in collaboration and respect
- Experience in fundraising and resource development
If you’re the kind of person who sees potential everywhere and wants to help others reach it, we want to meet you.
Why Join CAN?
At CAN, our people tell us they stay because of our values led culture:
compassionate, collaborative, inspirational, respectful and grounded in integrity.
When you join us, you will:
- Work in a supportive, flexible organisation that puts wellbeing first
- Be part of a team that cares about each other, about fairness, and about doing things the right way
- Have opportunities for professional development
- Access other benefits including, contributory pension, 25 days holiday (pro rata) plus all bank holidays season train ticket loan, flexible autonomous working and much more.
The client requests no contact from agencies or media sales.
At Ambitious about Autism we're currently looking for a Procurement Manager to join our team on a 6 month FTC.
You will lead a focused programme to strengthen and standardise the charity's procurement and supplier management practices, with particular emphasis on supplier selection, due diligence, risk assurance and data protection compliance.
You will establish and maintain a central supplier register and contracts database to improve visibility, governance and oversight. A key priority will be identifying and risk‑rating existing suppliers and ensuring robust onboarding, due diligence and ongoing assurance arrangements are in place — particularly in relation to data protection, information security and supply continuity — for both existing and new vendors.
We are looking for someone who has:
- Proven experience of leading end‑to‑end procurement activity, preferably within a complex organisation such as a charity, public sector or regulated environment.
- Demonstrable experience of supplier due diligence, risk assessment and assurance, including onboarding and ongoing supplier management.
- Strong understanding of data protection requirements within procurement and supply chains, including UK GDPR, data processing agreements and supplier compliance monitoring.
- Experience of establishing or improving supplier registers, contracts databases or procurement governance frameworks.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
- Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
- Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
- Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
- Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
- Lead cultivation activity including donor meetings, proposals, events and programme visits
- Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
- Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
- Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact
Essential skills and experience:
- Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
- Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
- Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
- Experience and confidence in building rapport and trust with prospective major donors
- Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
- Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
- Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
- A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme
Desirable:
- Experience in international development or global health fundraising
- Experience helping to develop a major donor programme from a low base or early stage
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
- 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
- Lead on developing our onward volunteering strategy and plan
- Provide leadership and management of volunteering and foster caring at Mayhew
- Provide support, training and guidance to staff managing volunteers
- Lead on volunteer engagement and communication
- Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
- Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
- Be self-driven and resilient, having a professional, friendly, calm and caring manner
To be successful in this role, you need relevant experience:
- Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
- Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
- Owning and improving volunteering management processes
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We are seeking an Assistant Apprenticeship Manager to join our central team, helping support, promote and develop apprenticeship programmes across the Harris Federation while contributing to the growth of our provision as a training provider.You will be the first point of contact for apprentices, training providers and internal stakeholders, helping to drive engagement and ensure high-quality delivery.
This is a varied role ideal for someone confident with systems, data and stakeholder management, who is passionate about creating opportunities for learners and supporting staff development.
If you’re organised, proactive and excited about improving apprenticeship experiences across a large, high-performing education trust, we’d love to hear from you.
?
MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
- Acting as the first point of contact for apprenticeship queries, training providers and internal stakeholders
- Helping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation
- Providing support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements
- Organising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices
- Supporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships
- Facilitating an apprenticeship network and supporting development opportunities such as award nominations
- Maintaining and advising on safeguarding compliance, including neuro-inclusion, in alignment with the Ofsted framework, especially for under-18 apprentices
- Supporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer
- Working with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
- Strong project management skills with experience of complex projects with multiple stakeholders
- Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
- The ability to travel to Federation academies in and around London and Essex as required
- Experience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
- Supporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose
- Experience of ILR monthly declaration and its analysis using various MIS platforms
For a full job description and person specification please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The HR, People and Culture Manager is a recently created role at Back Up in response to our continuous growth and services expansion.
People are central to Back Up’s work. The ideal candidate will be able to both take a lead in defining our future approach to our human resources and fostering a positive workplace culture whilst also providing hands on delivery, and ensuring compliance with UK employment laws. They will help us ensure we have the right people, in the right place at the right time and will support our team members to realise their full potential.
They will oversee the operational management of HR activities, providing tools which empower our organisations leaders and ensure best practice is followed throughout the Charity, while enhancing the overall employee experience.
The role requires strong operational HR knowledge, with a clear understanding of end-to-end HR processes and risk management, ensuring robust foundations are in place as the function continues to develop strategically.
RESPONSIBILITIES:
Recruitment and Staffing:
· Oversee best practice in inclusive recruitment, including impactful and engaging job
postings, screening, interviewing, reasonable adjustments and onboarding of new staff and
Trustees.
· Partner with hiring managers to understand staffing needs and develop effective
recruitment strategies in order to recruit high performing staff which share Back Up’s values.
· Ensure our role descriptions are consistent and in line with the charities current and future
requirements.
· Manage the onboarding for new team members ensuring it is smooth and consistent.
· Ensure team members have the best possible start at Back Up including orientation and
feeling of belonging at the Charity.
· Oversee delivery of exit interviews and analyse feedback to improve retention strategies.
· Prepare contracts and ensure all required paperwork and legal checks are completed accurately and efficiently.
· Deliver comprehensive HR inductions for new staff, ensuring access to policies,
procedures, and essential information from day one.
Employee Relations and Culture:
· Foster a positive and inclusive workplace environment where employees feel valued and
engaged.
· Act as a first point of contact for employee concerns and conflicts, facilitating resolution
and providing support.
· Work with the charity staff Wellbeing Group and Diversity and Inclusion Group to promote
employee well-being initiatives, activities which support an inclusive workplace and
engagement activities to enhance morale.
· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours
Payroll and Benefits:
· Manage monthly payroll, pension contributions, and employee benefits administration, ensuring records are accurate and staff inquiries are addressed promptly.
· Prepare letters and update the HR system to reflect any changes in employee contracts.
Learning and Development:
· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.
· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.
· Review and coordinate the induction programme and ongoing training for existing staff to ensure continuous learning and development.
· Lead on our e-learning programme, ensuring training not only meets regulatory requirements but inspires and helps team members grow and develop. Ongoing management of the platform.
Performance Management:
· Oversee performance appraisal process in line with Charity’s values and behaviours.
· Provide support and guidance to managers on performance-related issues.
· Line Management of HR administrator providing clear direction, development support and quality assurance across HR administration
Best Practice, Policy Development and Compliance:
· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.
· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.
· Conduct salary and benefits benchmarks and identify other initiatives which can enhance our employee value proposition and to ensure that the Charity remain competitive and a place where people want to work.
· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.
· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.
OTHER DUTIES AND RESPONSIBILITIES:
· Collaborate with the SMT to align People and Culture operational practice with Charity goals.
· Oversee annual staff survey.
· Manage HR-related budgets, including training and development costs.
· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.
· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.
About the role:
Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.
The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.
About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.
You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.
Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online
Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.
As Retail Development Manager, you will:
- Lead and develop a network of charity shops and retail teams
- Drive income growth across physical shops, online sales and gift aid
- Ensure high standards of customer service, compliance and financial control
- Manage retail performance, budgets and reporting
- Identify and develop new retail opportunities to support our strategic ambitions
- Play a key role in supporting animal welfare through sustainable income generation.
We’re looking for someone who:
- Has significant experience in retail management, ideally across multiple sites
- Is a strong, inclusive leader with experience managing and developing staff and volunteers
- Has a proven track record of meeting financial and commercial targets
- Is organised, resilient and comfortable managing competing priorities
- Shares our commitment to animal welfare and our values
- Is confident working with data, budgets and performance reporting
- Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.
Why Join Us?
- Make a real impact supporting local animal welfare
- Lead a values-driven retail operation with room to innovate and grow
- Work with committed staff, volunteers and supporters
- Be part of a respected local charity making a difference every day
The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Training Manager, on an 18-month Fixed Term contract to support the Biochemical Society Training programmes.
Training Manager role is an exciting opportunity to lead and deliver on agreed strategy across our current and future programme of training events, activities and resources, and plays a key role in taking the Society’s training programme forwards, focusing on the delivery and development of existing training programmes, the creation and implementation of exclusive members-only training opportunities to enhance our membership offering, and for devising and implementing new training courses by working with volunteers to develop appropriate content.
Reporting to the Director of Events and Training, this role will set up and lead all stages of delivering new training, from conception to delivery, working with subject matter experts to explore new ideas to provide surplus-generating training for existing and new training programmes by gathering insight from members, other organisations and wider markets to understand training needs and inform the design of programmes.
Suitable candidates will have experience delivering income generating science-based training programmes, using Learning Management Systems and have excellent interpersonal skills, working on complex projects involving multiple stakeholders.
For more information about the organisation, please visit our website.
Here is some information on our Benefits package.
Closing date: 27th March 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
This is a new post that responds to a clear and pressing need. Over many years of working alongside people recently granted refugee status, we have seen how the moment of transition, when someone leaves asylum accommodation and tries to find a home of their own, can significantly impact the opportunity to build a stable life. Too often, people face this period with little support, or relying on friends, volunteers and organisations who want to help but aren't always sure how, especially in such a rapidly changing environment. This role exists to change that.
Through our Refugee Homelessness Prevention Project we want to build on the learning and experience we’ve gained over the last 20 years and increase our impact in local communities across Greater Manchester. We are therefore looking for an experienced trainer who is proactive, well‑organised and able to build strong relationships in local communities.
This is a varied and community‑focused role, suitable for someone who is comfortable facilitating training, enjoys meeting people in a range of settings and is keen to help others feel confident in offering housing‑related guidance.
In accordance with the Christian ethos and values of Boaz Trust, the Housing Access Training and Development Officer is responsible for developing and delivering a training and resources programme that builds the capacity of organisations and communities across Greater Manchester to support people recently granted refugee status in accessing private rented accommodation.
The post holder will:
- develop and deliver practical, accessible training for a range of audiences which could include faith communities, VCSE organisations and mainstream homelessness services
- develop and maintain our suite of housing resources and tools that equip non-specialist supporters to help refugees navigate the private rented sector with knowledge and confidence
- build positive and productive relationships with organisations, networks and partners across al ten Greater Manchester boroughs as a representative of Boaz Trust.
For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. The deadline for applications is 9am on Thursday 2nd April 2026. We look forward to hearing from you!
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
-
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.
Each day is different in this varied, fast paced and hands on role. Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
-
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager on a 6 months fixed term contract to join our fashion store team in Matlock so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
-
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.

