Frontline is continuing to grow and expand its work. As we embark on this new stage in the organisation’s development we have made a substantial commitment to harnessing technology to help us have more impact, more quickly than ever.

In order to effectively improve Frontline’s business processes, we have defined projects in the CRM Team Road map. A challenge for any improvement project is translating the requirements – which often only the teams involved fully understand – into an improvement design. This is where the Salesforce Business Administrator would be transformational.

This exciting new role will play a major part in changing the way Frontline uses and is informed by data. Using their experience, the successful candidate will lead on discovery sessions with key stakeholders to determine the way forward for Salesforce improvement projects. They will champion the use of Salesforce and excite others to be interested in what is possible.

This is a 12 month fixed term contract.

Plaese note we will only accept CV's with a covering letter clearly explaining how you meet the job specifications.

The Upper Room works with various disadvantaged groups including homeless people, migrants and ex-offenders, helping them to improve their lives. The successful applicant will have responsibility for managing and working with the Project Managers to ensure the smooth running of all operational activities of The Upper Room. This includes oversight of risk management, health and safety, Safeguarding and Data control.  

HR TEAM

The HR Function is responsible for attracting, selecting, developing and retaining high-quality medical and non-medical volunteers for MSF operations and MSF UK & Ireland office staff.

The department provides HRM support to both the MSF UK field staff and MSF UK and Ireland staff. It is actively involved in the international MSF HRM forum to promote best practice in the management and support of field staff in general and to provide more equal opportunities for UK field workers in particular. The department plays a pivotal role in building up and maintaining relationships with the UK medical community and networking with medical institutions.

In addition, the department is part of a larger ‘virtual HR department’ for Operational Centre Amsterdam (OCA) which comprises MSF UK/IE, MSF Germany and MSF Holland. Together the department works in partnership on all aspects of field related HRM.

MAIN DUTIES AND RESPONSIBILITIES

(specific to field staff)

• Manage all practical arrangements for departing field staff, including: booking travel, obtaining visas, and ensuring all necessary documentation is in place, in line with the MSF procedures, and in consultation with the Human Resources Officers (HROs) and overseas counterparts where necessary
• Ensure that all paperwork for staff contracts, payroll, and benefits is in place and processed within necessary time frames and according to MSF policies. This includes processing expenses, contract commencement and conclusion, insurance enrollment and filing to ensure correct and transparent reporting
• Regularly update HR information systems (HRIS) (HR databases and Excel-based), the electronic and hard copy filing systems and other HRIS relevant to field staff, ensuring information on all field staff is accurate, complete, and processed confidentially in line with GDPR
• Act as first point of contact for field staff queries on administration of pay and benefits and routine HR matters (over the telephone, by email, and face-to-face) providing information and basic HR advice in line with organisational policy
• Together with the other HR Administrators act as first point of call for all public enquiries regarding working for MSF in the field
• Undertake all pre-employment checks as necessary, including but not limited to obtaining references and DBS certificates, and facilitating medical clearances as necessary
• Scale field staff CV’s rating their experience to determine their salary level
• Prepare standard employment letters for field staff as required. Work as a full member of the wider MSF UK HR team, assisting with HR projects/tasks as and when required

Relationship-building

• Develop and manage relationships with counterparts in the overseas offices - especially the Operational Centres’ (‘OCs’) field HR teams
• Work closely with overseas counterparts and the Field HR team to ensure a smooth process for UK staff departing to, and returning from, the field; use own initiative to troubleshoot and escalate any issues as necessary.
• Coordinate with various services providers to manage the departure/return of field staff (including, but not limited to: travel agent, couriers, healthcare service providers)
• Liaise directly with visa service provider, embassies and consulates to obtain visas for staff in collaboration with overseas counterparts as necessary. Developing and maintaining positive relationships with all parties

Use of resources

• Manage the administrative processes in the most cost-effective manner possible by making independent decisions regarding expenses in accordance with the policy, escalating exceptions appropriately
• Raise purchase orders for expenses related to the field staff and validate related invoices prior to approval by line managers
• Actively contribute to the revision of internal HR processes and the harmonisation of HR administration processes across the movement, updating process documents as necessary and suggesting improvements to day-to-day processes
• Support other HR team members by sharing knowledge, and best practice; contributing to the training of new team members.
• Support line managers within the UK office by referring them to the management tools and resources available
• Assist the HR Officer (Learning & Development) with preparative and administrative processes for the Welcome Days.
• Responsible for processing requests for Certificates of Coverage and Forms a for field staff where necessary, including liaising with the overseas section, preparing the relevant documents and submitting to the relevant authority

Analysis and initiative

• Collate key HR information, providing regular and ad-hoc statistics and reports to relevant people (HR Managers, HROs and the wider office) accurately and within the agreed timeframes
• Take responsibility for planning and prioritising workload, ensuring that tasks are completed within the agreed timescales, taking the initiative to adapt priorities as required by changing priorities ensuring that all staff depart to the field within the agreed timescales
• Continually revise communication and data-collection procedures to ensure compliance with UK law and to maximise effectiveness and utility for the HR team and field staff at all stages of their MSF UK employment lifecycle
• Support HR Managers and HROs with employee relations casework as required
• Disseminate information and documentation received from the field, OC’s and MSF UK relating to security, health and situation reports appropriately
• Ensure that departure processes are followed and all relevant documentation is filed, in accordance with MSF policy, and recorded in HRIS as necessary

Please note that this list is indicative of the key responsibilities of this role but is by no means exhaustive. MSF is an emergency organisation and a ‘can do’ attitude and flexibility to take on other related tasks is essential.

PERSON SPECIFICATION

Essential skills and behaviors

• A systematic and organised approach with an ability to follow things through and adhere to strict deadlines
• Ability to work supportively and effectively within and across teams, and build good working relationships both in the office with colleagues overseas
• Ability to work independently and under minimal supervision in a fast paced and demanding environment exercising good judgment and using own initiative
• Ability to plan, manage own workload, juggle priorities and work under pressure while maintaining efficiency, accuracy and adhering to strict deadlines
• Proven ability to write clearly and accurately produce, adapt and proof-read documents
• Confident interpersonal and clear communication skills
• Solid administrative experience, preferably in an HR department, including recruitment, preparing standard letters, documents and data inputting and filing
• Experience of supporting internal and external clients in a busy service-orientated environment
• Sound understanding of the role of Human Resources within a wider organisation
• Consistently high degree of accuracy and excellent attention to detail
• Strong Microsoft Excel and Word skills, proficient use of email systems, filing systems, internet research, and office intranet/data systems
• Ability to deal with people at all levels and from all backgrounds
• Responsible attitude to dealing with sensitive and confidential information, and awareness of GDPR
• Willing to continually update own skills and knowledge across a range of HR-related subjects
• Commitment to the aims and values to Médecins Sans Frontières

Please visit the MSF UK website for the full job description. 

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date: 12 July 2020, 11.59 pm (BST).  

Location: London
Salary: Starting salary of £30,177. Possible to increase by max. 2 increments a year up to £34,336 (top of grade).
Contract type: Permanent contract
Hours: 4-5 days per week, permanent contract
Benefits: 7.5% employer matched pension after probation; flexible working; 25 days holiday per year (plus bank holidays and Christmas break) increasing by one day per year worked, after 2 years of service; and generous staff development package
Deadline for applications: 23.59pm 12th July
First interview: 29th July, please hold 10am-5pm
Second interview: 7th August, please hold 10am-2pm
Start date: 9th September 

About the role:

This role is essential to ensuring the organisation’s core operations run smoothly and are managed to a high standard – in particular, this role will focus on the HR and Finance functions of the Operations Hub.  You will work closely with the Executive Director: Organisational Development to ensure all HR policies and procedures are executed to a high level of quality inside the organisation and in line with NEON’s values of solidarity, generosity and respect.  You will also work closely with the Senior Finance Manager to support NEON staff with activities related to fundraising and day-to-day finance tasks.  You are a people person, and understand the importance of attention to detail. 

Please download the Applicaiton Pack below to find out more, and to find out how to apply. 

About NEON:

The New Economy Organisers Network (NEON) is a not-for-profit company with 12 staff members and a network of over 1600 UK organisers from different trade unions, grassroots groups, non-governmental organisations (NGOs), faith-based campaigns, civil society groups and movements from across the country. We run powerful trainings and support campaigns to help progressives win social, economic and environmental justice.
We run trainings, share skills and coordinate together on campaigns helping people to lead movements like Just Treatment (organising patients to fight for the NHS) through to working with our members to get over 1400 media bookings across the UK’s biggest TV/radio outlets. We’re ambitious and the team is agile, fast paced and committed to actually changing things. 

Reference:HQ00177527

Location:Flexible (Remote working or London office)

Salary:£26,000 - £32,000 FTE (plus 10% pension)

Contract type:Contract

Date closing:10/07/2020

Lankelly Chase works to change the systems that perpetuate severe and multiple disadvantage. This addresses the interlocking nature of severe social disadvantages in some people's lives. These often include issues such as domestic abuse, substance misuse, homelessness, journeys through the criminal justice system and mental ill health.
We are delighted to be working with this great charity to recruit an Administrator to support the developing Place Action Enquiry.

Through extensive research and successful partnership working throughout the UK, the organisation has developed a place-based approach to working with partners and associates. This role will remotely support teams currently situated in Barking & Dagenham, Barrow-in-Furness, Gateshead, Greater Manchester, Oxford and York.

The role
This vital, newly developed role will provide support to the charity's Place Action Inquiry; working with both internal and external colleagues to ensure a smooth and coherent approach to the place-based work of the charity. This work will rely on successfully coordinating a complex and constantly shifting network of relationships and to support the systems and processes that underpin the work of the Foundation with full administrative support to the teams in the designated locations. This role is offered on a 18 month contract working 21 hours per week.

This will involve remotely providing administrative support to ensure the smooth coordination of meetings and events, the efficient gathering and storing of information and documentation, and the timely processing and payment of grants, contracts and expenses relating to the place based work. This person will be the vital link between the 'places' and the Lankelly Chase central team.

The person
The successful candidate will have a proven track record of Administration ideally within the charity sector and will be very highly organised, good at capturing data, following and improving systems with strong minuting skills. This person will also need to be able to work with people relationally both internally and externally. Helpful and resourceful, this person will have experience of building relationships and will have extensive exposure to coordinating diaries, supporting teams, organising meetings and dealing with constantly evolving deadlines and responsibilities. This person will also be highly numerate and committed to the wider work of Lankelly Chase of improving the lives of people who face severe and multiple disadvantage across the UK.

There is a shared purpose and vision at Lankelly Chase, both in terms of goals and decision making and this person will be encouraged to work collaboratively with colleagues to contribute to the strategic direction of the organisation whilst being given all the guidance, support and training they need to develop themselves and the role itself.

Lankelly Chase encourage applications from those with lived experience. This might have been experienced personally or through the experiences of friends or family.The charity is also very keen to encourage applications from the BAME community who are currently under-represented within the team.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.

The Foodbank are recruiting.

Are you interested in working with us, helping people in poverty? Our current staff are moving on after many years.

Responsible for: Administrative tasks needed to support the running of the Epsom & Ewell foodbank and its various projects.

Salary: £12.75 an hour

Hours: up to 30 hours a week (days may be flexible)

Permanent contract

Based: Ewell. However, we are aware at this time working from home could be an option and there may be times in the future when working at home is more appropriate.

Overall responsibility of the job: ensure that all admin is completed so that the teams have all they need to run the foodbank and its projects to the efficient and high standard required, in accordance with Trussell Trust franchise model and statutory requirements.

Specific responsibilities / Main duties:

Reporting to Foodbank Project Director

• Bring to the attention of the Project Director any concerns regarding the day-to-day operation of the foodbank centres for Epsom & Ewell foodbank
• Deal with day to day issues in the office: ie phone, emails and visitors
• Liaise with the rest of the team around any needs of the week

Trussell Trust compliance

• Ensure all foodbank centre processes and procedures are followed as per The Trussell Trust Foodbank Operating Manual

Foodbank centre outlets & volunteers

• Organise the volunteer rota for one-off events
• Support the training of the volunteers to undertake responsibilities within the foodbank centre and to meet the relevant legal requirements
• Monitor health & safety at the foodbank centres and maintain records
• Support the project leads with any administration that needs doing
• Work with the office manager around co-ordinating social media and updates
• Work with the Project Director to develop new initiatives as and when required

Data

• Ensure all completed red vouchers, e vouchers and packing lists are handled discretely, stored securely and entered on to the data collection system
• Add up and put donation weights of food on to database, especially the relevant supermarkets
• Access statistics from reports on database when required

Agencies

• Communicate with referral agencies in response to queries or issues arising from vouchers presented by clients at the foodbank centre
• Ensure agencies are stocked with vouchers and add new agencies as required
• Ensure signature sheets and information are up to date

Quality Assurance

• Support an annual client survey to review the foodbank and its services to identify ways that could be developed and improved

Requirements:

• Ability to be flexible and respond to demands in a fast pace changing office
• Ability to deal with fluctuation demands of administration

Key Skills:

• Excellent oral and written communication
• Excellent telephone manner
• Excellent IT skills (Microsoft) and social media awareness
• Ability to work as part of a team but also independently and unsupervised
• Honesty and integrity
• Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

Personal attributes:

• Passionate about tackling poverty

Training - all relevant training will be provided

Epsom & Ewell Foodbank is a project part of the Ewell Christian Trust charity founded on Christian principles. Not every member of the team is a Christian, and we welcome applications from all members of the community.

We are a medium sized grass roots charity working on the refugee crisis within Europe.  We are recruiting a second Operations Coordinator for a 6-12 month contract, to join our team based at our main distribution centre. Reporting directly to the CEO this is an excellent opportunity to work for a great cause and gain international experience with the support and direction of someone who knows the workings of the charity inside out. Whilst this is a challenging position, you will be given a thorough induction and will be working alongside another Operations Coordinator who is already in place.

We have implemented a raft of new procedures to protect our staff, our volunteers and the refugees from Covid-19. These need to be rigoursly applied. As front-line staff, humanitarian aid workers are needed to respond to this emergency and, as a crisis response charity, Care4Calais is determined to do all we can to ensure the most vulnerable are not forgotten in these dire times.

The complex logistics of ensuring the safety and wellbeing of refugees and people continually on the move is one of our key challenges with aid needed in various locations and a consistently fluid situation.  Candidates will naturally need strong organisational skills, and have the temperament to make numerous important, and compassionate, decisions every day.

With a changing team of more than 2,000 volunteers assisting us in 2019, the relationships you build with your voluntary team leaders will be key to the success of this role.  We have recruited some strong team leaders who are highly valued and truly live our values.

The Operations Coordinator will be required to: co-ordinate operations and lead teams distributing aid to refugees in challenging situations; coordinate and motivate teams of volunteers; and manage warehouse operations and logistics.

The refugee crisis is politically controversial, and the debate and sensitivity around this often heightens within Europe.  An awareness of the risks and consequences of public actions and statements by of our personnel is therefore necessary.

Characteristics

The candidate needs to display clear leadership ability, with the capability to act with initiative and drive in a variety of situations. Requires a positive mental attitude with a warm friendly persona, who will be able to motivate and enable volunteers to complete challenging jobs over long hours in our warehouses and coordinate deliveries across the region. Also needs to be aware of surroundings, risk management and safety issues whilst working inside informal, illegal settlements on distributions of essential items and food to a wide range of cultural backgrounds. Is required to present a professional, respectful attitude towards police and other government authorities to enable the charity to continue working in controlled areas.

Functions

Lead Distributions

Will be required to lead distributions of essential supplies and clothing, ensuring volunteer safety through calm confident leadership. Will be able to clearly brief volunteer teams on safety procedures and structured distributions within informal settlements. Will possess ability to assess threats and reduce tensions through appropriate body language and measured verbal communication with a variety of cultures and backgrounds. Will manage large volumes of data coming in from across centres ensuring a good knowledge of conditions across the region with support provided as appropriate.

Lead Warehouse Work

Will have the ability to motivate volunteers in warehouse operations, enabling a positive work environment and solving problems as they arise. Will be able to quickly train and brief volunteers in sorting and organising donations, ensuring quality checks and procedures are adhered to. Will have knowledge of or be open to learning basic warehouse management and storage procedures, recognising the importance of tidiness and maintaining order to enable quick access to resources.

Manage Volunteers

Will be capable of managing volunteer motivation and expectations, with respect to activities likely to be conducted, and the importance and relevance of these actions to the overall operations conducted by the charity. Will have ability to challenge and motivate people to approach new situations whilst recognising individual limitations and difficulties. Will enable a good working environment by mediating volunteer differences and leading by example with acceptance of a range of attitudes, backgrounds and cultures, recognising that each volunteer has an ability to contribute if utilised in the right manner.

Secondary Desired Functions

Degree in appropriate field

3 years or more driving experience

Experience working in informal settlements or abroad

Experience working in volunteer organisations

Word processing and data entry skills

Note: the above represents a challenging role which will enable development and demonstration of high level skills,.  Appropriate training and support will be provided.  Please note that we recieve a high number of applications and are a small internal team so if you do not recieve a response in the first round this means you have not been selected.

Please provide a covering letter that explains why you are suitable for this role and why you want to work for Care4Calais - We will only consider applications that are accompanied by a covering letter.

Nelson St Church will be an innovative, exciting Resource Church in the centre of Rochdale. Established in partnership with Holy Trinity Brompton Church, London it is expected to launch in January 2021.

We are looking to build a close-knit team, united by the vision of seeing the transformation of lives in Rochdale. As Operations Manager you will be a key part of the leadership team, and will have a significant role in implementing the vision and values of the church.

Initially, you will be responsible for the set up of the operational side of the Church, providing strategic, organisational and administrative support to the team. Once established, you will be responsible for the effective running of the operations of the church and play a key role in growing through effective communication with the community.

This will be an exciting and challenging place to work, full of variety. We hope to create an environment where innovation and creativity are encouraged, and where we strive for excellence in everything we do.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation. You will be joining at an exciting time in the organisation’s development, as we rebrand and grow our team.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions.

Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Administrative Support Officer, Events Coordinator and PA to the Chief Executive, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

This role is to cover maternity leave and is offered as a 10-month contract with an ideal start date of 1st September. The role is full time, 35 hours a week with 28 days annual leave per annum, prorate as per contract length, plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

About the BPC

The BPC is highly regarded in the psychotherapy field, having a tradition of excellence and intellectual rigour which that is highly regarded nationally and internationally. We are a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specification by 9am Monday 20th July 2020.   Applications without a covering letter will not be considered.

1st interviews will be held W/C 27th July 2020.

As the star of “24 Hours in A&E”, St George’s University Hospitals NHS Foundation Trust is one of the best-known hospitals in Britain. St George’s is also one of the country’s largest teaching hospitals, treating over 500,000 patients every year, and has an international reputation for quality of care and cutting-edge treatment.  St George’s Hospital Charity is central to the Hospital’s continued success.

The Grants Department was established in March 2019 with the recruitment of its Grants Manager. This is an exciting opportunity for a Grants Administrator to join the Charity, working closely with the Grants Manager to increase the reach and impact of the St George’s Hospital Charity grants function.

The post holder will support the grants function across all aspects of its work taking pride in developing a respected operation, working in partnership with St George’s University Hospitals NHS Foundation Trust, St George’s University and the local community.

The successful applicant will be a highly organised individual who enjoys bringing order to systems with a keen eye for detail, a questioning mind and the confidence to follow up with questions wherever necessary. They will be flexible and willing to adapt to requirements to bring their excellent administration skills to bear across all grant department activity. It is a role which could develop in a multifaceted way with a strong element of providing a service to our stakeholders and showing initiative.

Purpose

This role is key to the Centre running as effectively as possible. Responsible for the overall coordination and administration of the Centre, you set the stage, providing the necessary foundations for the Centre to thrive and deliver on its mission. You will work closely with the Director, Head of Finance and Board as part of a small team with support from a Senior Administrator. You will liaise with colleagues in the Centre, the Board and with our partners. You will be expected to work independently and will hold a central liaison role within the Centre.

The Centre is a small community interest company, recently out of start-up phase, so all our colleagues are self-sufficient, energetic and organised and work well without the support system of a big enterprise, in a growing, close knit, team with a broad range of partners. We value teamwork, collaboration, being open, practical and iterative to make things work for our audience and the people in our teams.

Objective 1 – Finance and contract management

Managing the centre’s Business Plan, budget and finances, working with the Head of Finance, Treasurer and Senior Administrator.

• Finance and sustainability planning, including:
  • Development and implementation of a sound fundraising strategy aimed at diversifying income streams and building on the assets and expertise of the Centre
  • Bidding and fundraising coordination across teams
  • Reporting to the Board of Directors and funders
• Budget development, monitoring and planning
  • Oversight of day to day finance with Senior Administrator 
  • Monitoring progress against the budget with the team, as well as with the Head of Finance and Treasurer/Finance Committee
  • Implementing the budget for 2019/20 and preparing the business plan and budget for 2020/21 
  • Sustainability plan, business development, proposal development
  • Risk assessment and mitigation
• Setting up and maintaining financial compliance processes

Objective 2: Overall oversight and coordination of the Centre’s Programme, including 

• Facilitating the implementation of the Centre’s Strategy 
• Managing and improving commissioning and contracting processes 
  • Working across teams to ensure appropriate commissioning and contracting processes that allow flexibility and diversification of work
  • Contract management and reporting 
• Programme Oversight and Coordination
  • Working closely with the teams and the Senior Administrator to ensure overall effective programme management and reporting
  • Ensuring good communication across teams 

Objective 3 –  Secretary to the Board of Trustees and ensuring the organisation meets its legal requirements

• Preparing high quality board meetings, agenda, papers on time 
• Working with Chairman, Vice-Chair & Executive Director to deliver and continuously improve: 
  • Governance processes
  • Risks assessment and mitigation
  • Financial review
  • Strategic direction
  • Programme update & reporting
• Maintaining a positive and relationship with members of the Board of Directors, pairing available skills with the Centre’s work, priorities and teams 
• Legal requirements
  • Leading on the Annual Financial and Director’s Report in collaboration with the Executive Director, Head of Finance and Board of Directors

Objective 4 – Oversight and supervision of the day to day operations (people, IT and administration) of the Centre through the line management of a senior administrator

• Developing the Centre’s People Strategy 
• Line Management of the Senior Administrator, whose responsibilities include:
  • Day-to-day finance & accounting, Accomodation, IT, Phones, HR, Legal and contracting 
  • Reviewing and improving related processes e.g. HR processes, Finance and IT support
  • Coordination of the Centre’s teams and culture through weekly team meetings and bi-monthly full days including shared learning sessions. 

Person specification

You are:

• organised, efficient and responsive
• work well as a part of a small distributed flexible team in a fast-paced environment
• think strategically, exercise initiative and work independently to ensure effective.

Essential experience

• Business Planning, Budget and finance management
• Governance and reporting including working with Boards or High level meetings
• Operations/resources management
• Project and programme management, including risk, proportionate to a small business 
• Strategy development and delivery 

Desirable experience

• Interest in wellbeing, evidence or knowledge mobilsation 
• Bidding and proposal writing 
• Governance requirements of a Community Interest Company or company secretary experience 
• Knowledge and experience of working on Government Tenders
• People management experience
• Experience of work in a small growing organisation
• Experience of working in a research or university environment
• A proven track record in being able to write effectively for and communicate with a range of audiences
• ‘PRINCE2’, MSP practitioner or other relevant training completed
• Company Secretary training or experience
• A first bachelor’s degree or an equivalent relevant qualification, or equivalent experience

Working arrangements 

Accountable to: Executive Director

Management of: Senior Administrator 

Relationship with: Head of Finance and Board of Directors 

Salary: £28k- £35k per annum

Duration: Permanent – full time or part-time (min 4 days a week) or equivalent

Location: London preferred, but open to variety of working arrangements and location. We will consider flexible working arrangements and the post can either be London based or involve remote working as part of a virtual team. The post holder must be willing to travel to London regularly.

*Please submit a cover letter including your reason for wanting to work in/interest in Wellbeing*

Reporting to: The Group CEO MPS Society

Hours: Full time - Flexible to suit the needs of the Organisation

Location: Amersham UK - with travel in the UK and overseas as needed

Closing Date 17/07/2020

Interview Dates 29 July 2020

About Us

The MPS Society provides support across the UK to families affected by rare, life-limiting genetic conditions. These genetic conditions cause a range of complex difficulties and we provide vital support to the whole family for as long as they need it. Further information on the work we undertake can be found on our website.

Job Description (Please see full job description for further details)

The Head of Group Operations (HGO) will be responsible for the day to day operational running of the MPS Society and, in collaboration with the CEO, its commercial trading subsidiary MPS Commercial. This is a hands-on role that offers diversity in a growing organisation, responding to opportunities for revenue growth and greater national and International reach.

The Head of Group Operations will be managed by the Group CEO. The primary duties and responsibilities are set out below. This is a diverse role and the candidate will be able to tackle a range of tasks as part of this small dynamic team.

Primary duties and responsibilities include:

Strategic direction

Working jointly with the CEO of MPS Commercial and Group CEO

• Develop the strategic direction and priorities for the Society and MPS Commercial

• Develop a detailed annual operational plan to achieve the strategic priorities of the organisation(s), for approval by the relevant Boards

Line management

• Line management for all core functions / staff within the Society, including HR and Finance

Operational management

• Working with the Senior Leadership Team and other members of the Organisation, Develop and implement the annual operating plan

Patient services

• Lead the operational direction of the patient services in line with the overall society’s priorities

• Working with Support and Advocacy lead, anticipate the future needs of the society’s members adapting existing projects and developing new activities as required to ensure we continue to meet them.

Clinical Centre support

• In collaboration with the group CEO drive the strategic relationships with key clinical centres in the UK and internationally, to further the collaborations between the Society and the clinical colleagues in the field

Pharmaceutical companies

• In collaboration with Group CEO and CEO of MPS Commercial, explore and identify opportunities for collaboration with current and potential pharmaceutical partners

Political lobbying and Public Affairs

• Design and implement, in collaboration with the Group CEO, the political lobbying and public affairs strategy and activities for the Society.

Financial management

• Assist the Head of Group Finance Officer with financial planning, management and reporting, and the implementation of the operational, business and strategic plans

Office management

• Oversee the maintenance of a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations

• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow management.

Human resources

• Working with the HR Lead with recruitment, induction and ongoing development of the Charities personnel

Other Responsibilities

• Operational Risk and Charity Compliance Reporting
• Oversee timely governance and report to the Board of Trustees
• Oversee all aspects of the MPS Society’s income generation strategy and ensure production of reports for the Board of Trustees

• Oversee the content and design of all the MPS Society’s public facing materials both printed and electronic.

The successful candidate will be required to undertake a DBS check prior to taking up position in the role

For further details, please contact Barbara Cotterell on 0 3 4 5 3 8 9 9 9 0 1

Applications may be made either through the Charity Jobs website or to Barbara Cotterell directly.  All applications should include your CV and a cover letter outlining your skills, experience and how you meet the requirements of this role.

This is an excellent opportunity to manage the operations of a busy and complex organisation at the heart of community business. 

We are seeking an experienced and enthusiastic Operations Manager to effectively manage our operations to make sure we can deliver everything we need to over the next two years. You will support the Director of Finance and Resources and Head of HR at Power To Change, to ensure that we work effectively, maximise our resources, safeguard our physical assets and are compliant externally and with regards to our policies and procedures. 

Power to Change is an independent charitable trust that supports community businesses in England, endowed by the National Lottery Community Fund (previously the Big Lottery Fund). Our vision is better places through community business. We want to back people to build successful community businesses for the benefit of their local places.

The successful candidate will lead and oversee a number of projects including supporting our return to office working post Covid19 and ensuring our IT provision is effective and efficient. Your approach to working is more important than your skills and experience and we are looking for someone who is enthusiastic and proactive, able to work across the organisation to support your colleagues.

We are an equal opportunities employer and welcome applications from all candidates irrespective of race, age, disability, gender, gender identity, sexual orientation, religion or belief, or marital or civil partnership status. We will assess all applications against the requirements for this post as detailed in the job description and person specification and ask for names and education history to be removed from applications.

We are Disability Confident Committed, we welcome and respond positively to applications from disabled people. We will meet individual needs throughout the recruitment process, including making any appropriate reasonable adjustments during the interview stage and to our workplace if selected into post to support colleagues with any form of disability. 

As a Mindful Employer we recognise that in the UK, people experiencing mental ill health continue to report stigma and discrimination. We are committed to creating a supportive and open culture, where colleagues are able to talk about mental health. We are also committed to ensuring that our employees feel safe in disclosing any mental health conditions and confident that they will be properly supported and offered reasonable adjustments when required.

If you have any questions about how Power to Change is an equal opportunities employer please contact our Diversity and Inclusion Coordinator, Edward Walden.

Role Purpose:

The primary function of this role is to support the Director of Finance and Resources and Head of HR to effectively manage the operations of the Trust, including maximizing resources, safeguarding physical assets and ensuring compliance.

Working with the Finance and Resources Officer the role will lead on IT, office management and provide additional HR support.The role will require the Operations Manager to lead on the one-off projects that it embarks on particularly as Power to Change (PTC) considers its potential closure. The post will be a key liaison within the Finance and Resources team as well working with stakeholders within the wider organisation.

Key responsibilities:

Strategic oversight

• Responsible for IT, office management and insurance budget lines ensuring value for money
• Where necessary develop and improve policies to reflect best practice and communicate to the organisation
• Contribute to committee and board papers where appropriate

Operations Management

Manage all operations projects including defining requirements, engaging with relevant stakeholders and ensuring objectives are met on time and on budget.

 IT

• Manage PTC’s outsourced IT provider ensuring they provide a good service and service level agreements are met.
• Ensure PTC’s network remains secure, stable, targeting zero downtime and adapting the best in class technology keeping within a cloud strategy.
• Responsible for the mechanisms for storing files on PTC’s network, apps and cloud software ensuring a clear structure of filing system.
• With the Data Manager ensure that data retained on PTC’s network is valid or archived/deleted where appropriate.
• Ensure IT equipment is replaced regularly and to the specification needed.
• Lead on IT projects and upgrades in conjunction with the IT provider.

Office Management

• Hold the relationships with the landlords and building maintenance staff for all offices
• Ensure adequate health and safety measures (including C-19) are in place and PTC is compliant
• Ensure the office and the office equipment is regularly maintained and if necessary tested.
• Ensure that fire evacuation plans are in place and regular drills occur

Insurance

• With the Director of Finance and Resources ensure an adequate level of cover is in place for the business insurance of PTC and subsidiaries.
• Take an active role in annual renewal of the policy with the insurance broker.
• Manage any claims made on the policy.

HR

• Support the Head of HR in ensuring that employee data is collected and stored in line with the GDPR and support on internal audit reviews as and when they occur.
• Support the Head of HR to manage employee benefit administration, including annual renewal processes
• Manage the update of the Employee Handbook, coordinating necessary changes and updated language from other teams
• Maintain the contract database for all consultants and suppliers
• Provide ad-hoc assistance to other team members as required.

This job description is issued as a guideline to assist you in your duties, it is not exhaustive.Because of the evolving nature and changing demands of our work this job description may be subject to change.You may, on occasions, be required to undertake additional or other duties within the context of this job description.

Skills & experience:

• Enthusiastic and proactive, willing to pick up a range of varied projects and support the wider organisation on new activities and opportunities.
• Good working knowledge of IT best practice including Office365
• Experience of contracts management including service level agreements.
• Experience of planning and managing projects.
• Experience of managing budgets and ensuring value for money.
• Excellent communication skills, with the ability to explain technical information and concepts to non-technical staff individually and in formal group training sessions
• Proven ability to work to a high standard with an eye for detail with first-rate analytical and problem-solving skills
• Highly organised and able to manage a varied workload. 
• Working understanding and appreciation for information legislation such as GDPR
• Experience of working in a charity / not for profit sector desirable

Based: London

Salary: £45,000-£47,000

Reporting to: Director of Finance and Resources

Closing date for applications: Monday, 13th July, 2020

If you are interested in this excellent opportunity, please send your CV and Cover Letter to Sheena Pentin at Careers4Change.

This role can be based in any UK/IRE Office. If based in London office, an additional £4,170 London Allowance will be added to the salary

This is a FTC until March 2021

About us

Conflict and natural disasters devastate lives. All too often it's the lives of the world's poorest people. You'll help us and our partners around the world to deliver and ultimately save lives and reduce human suffering.

At Christian Aid we have a vision of a better world. More than half the world lives in poverty. We aim to put a stop to that. So we campaign against the inequalities that keep people poor and we work with local organisations to give people strength to find their own solutions to the problems they face, irrespective of their religion. If you're as determined as we are to end poverty and injustice across the world, work with us to make change happen.

About the role

This is an exciting opportunity to join Christian Aid as Operations Officer (Indonesia). The role provides an excellent opportunity for an enthusiastic, motivated individual. You will help us and our partners in Indonesia and around the world to deliver and ultimately save lives and reduce human suffering.

The post holder will support the work of the Programme Quality and Operations and Humanitarian Divisions. This work will include administrative, financial, communications and programme support for partners and staff across the Indonesia Tsunami Appeal response and other country programmes. The post also provides support on particular thematic initiatives of good practice including accountability, inclusion, preparedness, humanitarian advocacy and cash programming. The post holder will be one of the main points of contact and will work closely with the programme quality and operations, humanitarian and respective geographical divisions to ensure that Christian Aid's emergency response and broader humanitarian work runs smoothly and effectively. The post can be based in London, Dublin or any of Christian Aid's Asia, Middle East country offices (Afghanistan, Bangladesh, India or Myanmar).

About you

You will have some experience working internationally on humanitarian programmes ideally in several different contexts. You will need a good understanding of humanitarian programming and of financial and administrative systems and be able to manage budgets and reporting systems. You will need a good head for figures, strong administrative experience, be a team player and able to communicate to a range of different audiences both inside and outside of Christian Aid. Whatever your background you'll need the skills to pick up systems quickly and to have a flexible approach to a varying workload.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.