Operation administrator jobs
Job Purpose
The Operations Officer will support the efficient running of the Trust’s operations, working closely with the Head of Operations and wider team. The role involves supporting HR, IT, governance, and compliance functions, and maintaining effective systems and processes. The postholder will also liaise with trustees and volunteers and contribute to organisational development.
Key Responsibilities
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Support office facilities and supplier coordination (office supply maintenance, postal services, IT, HR)
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Assist in maintaining and improving internal systems including document management.
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Support compliance with Data Protection, Health & Safety, and HR policies.
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Help maintain operational records and business continuity documentation.
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Oversee recruitment, onboarding, training logistics, welfare initiatives and HR record-keeping.
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Provide administrative support for meetings, including occasional minute-taking.
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Liaise with volunteers and u3a members to support operational projects.
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Contribute to the coordination of events such as the AGM and trustee elections.
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Support risk assurance and policy development under the guidance of the Head of Operations.
Equal Opportunities Statement
We are proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, cultures, and experiences, and encourage individuals from underrepresented groups to apply.
Reasonable Adjustments
If you require any reasonable adjustments during the recruitment or interview process, please let us know. We will work with you to ensure you have the support you need to participate fully.
Benefits
At Third Age Trust, we’re passionate about helping people in later life to learn and live well—and we want our team to thrive too. Here’s what we offer:
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8% non-contributory pension – we invest in your future.
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25 days annual leave (plus potential extra days off at Christmas).
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Hybrid working – flexibility to balance work and life.
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Regular staff social activities – because connection matters.
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Access to an Employee Assistance Programme (EAP) – for wellbeing and support.
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Regular training and development opportunities – to help you grow.
Join us and be part of a team that makes a real difference.
The client requests no contact from agencies or media sales.
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Thursday 5th February
Interviews: Tuesday 10th February at 336 Brixton Road
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Senior Operations Officer you will develop and provide an excellent operational and administrative support function across the charity, with primary responsibility for Executive Assistant duties and supporting key charity projects. AI interest and curiosity highly desirable to support our innovation journey.
Who are we and what do we do? We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
Scope of the role
· EA support to Chief Executive and Leadership Team, Chair, Board of Trustees and Committees (55%)
· Administrative and project support to the Director of Finance & Operations and HR Consultant covering Finance, IT, HR, Volunteer Management and Operations (35%)
· Administrative support to wider charity teams (10%)
Key areas of responsibility:
Executive Assistant Support to CEO and Leadership Team
· Provide comprehensive PA support to the Chief Executive, including proactive diary management, anticipating needs, and coordinating complex schedules
· Prepare for team meetings and other key meetings, including agenda compilation, document preparation, and follow-up actions
· Support the preparation of high-quality presentations and key documents for internal and external stakeholders
· Organise and coordinate team events, including summer and Christmas parties, team lunches, and ad hoc meals and events
· Provide responsive tech support and troubleshooting to the CEO and Leadership Team, helping them make effective use of available tools
Support to the Director of Finance & Operations and HR Consultant
· Finance and IT – Provide administrative and project support across finance processes; troubleshoot and resolve technical issues in collaboration with the Director of Finance & Operations
· HR – Collaborate with the HR Consultant across the employee lifecycle, including recruitment administration, new staff induction and onboarding, leaver processes, and learning & development initiatives
· Volunteer management – Support the recruitment and ongoing engagement of volunteers, ensuring positive volunteer experiences
· Operations & innovation – Lead the continuous review, improvement and maintenance of internal processes, policies and procedures. Identify and explore opportunities to implement AI tools and automation to enhance operational efficiency
· Reporting – Assist the Director of Finance in preparing comprehensive quarterly performance reports
· Supplier relations – Maintain and develop excellent supplier relationships through regular meetings and communications, continually looking for ways to work more effectively together
Board of Trustees support
· Schedule and coordinate Board and Committee meetings, ensuring all logistics are managed smoothly
· Provide wider governance support, acting as a key liaison point for the Chair, Board of Trustees and Committee members
Support to wider Charity Team
· Act as the first point of contact for the charity, managing the Info@ inbox, responding to phone enquiries, and supporting the postal process with professionalism and warmth
· Support the Fundraising Team with accurate and timely data entry
· Respond to general enquiries to the charity, either directly or by coordinating with relevant team members
· Provide flexible ad hoc administrative support across teams as needed
· Schedule virtual and in-person meetings efficiently, including booking appropriate venues
Person specification
At Ovarian Cancer Action, we value confidence, positivity, resilience and passion. We recognise that attitude, approach to work, and how you engage with fellow team members are just as important as your technical skills and abilities.
Essential experience
· Demonstrable experience working in a role requiring high-level administrative, organisational and interpersonal skills in a professional environment
· Experience delivering excellent, detail-oriented cross-functional administrative support
· Strong track record of providing internal and external customer care and building productive relationships
· Experience communicating to a high standard, particularly via phone and email, with a variety of stakeholders at all levels
· Experience developing, embedding and following processes to deliver excellent administrative and project support
· Experience working with confidential and sensitive information, demonstrating discretion and sound judgment
· Proficiency in Outlook and Microsoft Applications, including Word, Excel and PowerPoint (experience with Microsoft Teams and SharePoint is desirable)
Our benefits and flexible working
· Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. To support you in doing just that we take a pro-active approach to the conversations we have with staff and candidates around working patterns. We are therefore open to considering a variety of flexible working options, welcoming these discussions right from the application stage through to the different stages of life and career, supporting the changing needs of your work-life balance.
· Annual leave: We offer much more than the statutory amount of annual leave. In addition to 25 days annual leave and eight days of public holidays per year, three days are also given to be taken between Christmas and New year, so that in total you can receive up to 36 days paid leave.
· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
· Healthcare plan: To support your health and wellbeing, we have partnered with Simplyhealth to offer cash back on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
· Gym discounts: As part of the Ovarian Cancer Action’s healthcare plan you will be able to claim discount on gym membership at participating gyms.
· Eye test and financial support with glasses if needed when using a VDU at work.
· Maternity and paternity pay: The early days of raising a family are so important; you need time to adjust to the physical, emotional and practical changes. To support this, we offer additional enhanced maternity and paternity pay for eligible employees.
· Training and development opportunities: We want everyone at Ovarian Cancer Action to have a growth mindset, always striving to improve and not worried about failure. We are therefore always looking for ways to support and encourage you to grow as the charity grows and will work on an individualised learning and development plan for you each year.
· Employee Assistance Programme: Your well-being is important to us and to help support this our employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line to support personal and work-related issues.
· Social events for the team: We believe work should be fun and to have the opportunity to enjoy the great team we work with. To give you a flavour of this, please ask how our guided tour around the East End of London went, highlighting how women were involved in the area's vibrant history.
Our commitment to equality, diversity, and inclusion
We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities.At Ovarian Cancer Action, we firmly believe that embracing diversity, promoting equality, and fostering inclusivity are not just buzzwords but essential values that drive our success. We understand that a diverse workforce brings together unique perspectives, experiences, and talents, which ultimately fuels innovation and enhances our ability to better serve the communities we serve and work with.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
If this sounds like the role for you, we’d love for you to apply with the following:
• Tell us why you think this role is for you and what makes you stand out. Naturally, we’d love to hear about your experience, your highlights, what you’ve learnt in your career, what you want and need to learn. (Ideally no more than a page).
• Your latest CV.
We welcome the thoughtful use of AI tools, but your application should reflect your own experience, voice and judgement. Over-reliance on AI will be considered at shortlisting
Please note we will be assessing applications as soon as they come in, so please apply early.
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Worldwide Radiology
Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries.
We’re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we’re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes.
About the role
Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it’s needed, and ensuring that our projects and governance processes run efficiently.
You’ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture.
You’ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important.
This is a varied and rewarding role for someone who’s organised, adaptable and comfortable juggling different tasks.
Key responsibilities
Financial administration
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Process invoices, receipts and other payments, accurately recording them in Xero.
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Perform regular bank reconciliations in Xero and maintain accurate financial records.
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Creditor and debtor control.
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Keep accurate electronic filing of financial and legal documents.
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Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting).
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Assist with payroll processing, liaising with third-party payroll provider.
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Assist with gathering financial data or documents needed for audits, board reporting, or funding applications.
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Support the Finance Manager with general bookkeeping and financial reporting requirements.
Meetings and coordination
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Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup.
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Schedule and organise in-person team meeting/planning days, including catering and logistics
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Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required.
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Utilise project management software (Click-Up) to track activities.
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Support coordination of annual leave, holiday cover, and team planning days.
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Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links.
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Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues.
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Assist the CEO with diary management and scheduling external meetings.
Governance and organisational management
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Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics.
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Maintain and update the board’s action tracker and ensure trustees and staff are informed of deadlines and responsibilities.
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Maintain a central policy suite and update document libraries in Google Drive.
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Manage and maintain Google Workspace settings, shared drives, and user access.
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Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.).
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Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager).
Volunteer and HR administration
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Support volunteer onboarding and maintaining up-to-date volunteer records.
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Support team leaders with recruitment processes for volunteers, consultants and staff.
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Manage volunteer feedback and complaint forms and help ensure follow-up as needed.
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Maintain contact lists and distribution lists for volunteers, staff, and partners.
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Coordinate with project leads to track volunteer participation and availability across projects.
Travel and logistics
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Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company.
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Support with preparing and submitting visa applications and gathering necessary documentation.
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Coordinate in-country travel and accommodation bookings and payments for team members and visitors.
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Maintain records of travel insurance, and relevant permissions for project-related trips.
About you
We’re looking for someone who’s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Essential skills and qualities
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Proven bookkeeping experience or qualification, being confident using on-line accounting software.
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Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools.
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Strong organisational and time management skills, with great attention to detail and accuracy in work.
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Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms).
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Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support.
Desirable
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Experience supporting boards or governance processes.
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Experience working or volunteering in the non-profit and/or health sector.
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Experience working or communicating across cultures
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Familiarity with charity administration and awareness of UK charity accounting.
Application process
Remote interviews will take place w/c 26th January.
Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship.
Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
Application Closing Date: 16 January 2026
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum.
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.
Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.
Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.
How to apply:
Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those who apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Our organisation came into being through the joining of forces in 2023 between two organisations: the Jewish Council for Racial Equality (JCORE) and HIAS. We put in place a strategy to last from late 2024 to late 2027 and are excited about how we are achieving many of our goals.
Purpose and nature of role
We’re looking for a motivated self-starter to join our team to take on a role with autonomy around office management, human resources and procurement. You’ll be a fast learner who takes initiative and can work independently on new projects. The successful post-holder will provide support to ensure the whole operation runs smoothly.
Essential functions
Organisational operations
1. Managing the office, ensuring team members have the space and equipment they require; procuring new equipment and services required, and managing all suppliers;
2. Ensuring HIAS+JCORE is meeting all statutory and regulatory requirements including implementing health and safety policy and procedures, and arranging and ensuring staff attendance at relevant training;
3. Being the first point of contact for external queries and responding to phone and email enquiries;
4. Administering HIAS+JCORE’s DBS system for staff and volunteers, liaising with both applicants and the DBS provider to ensure smooth processes;
5. Liaising with the charity’s insurance provider to ensure that policies are up-to-date and cover our work.
Events
1. Providing administrative support to HIAS+JCORE events, including venue booking, registration, communication, working with suppliers, and other support before, during, and after events;
2. Organising staff meetings, training, away days, social events and celebrations;
3. Ensuring events take place within agreed budgets.
HR
- Managing contracts and inductions for new staff, maintaining personnel files and HR records;
- Working with colleagues to produce and update job descriptions and person specifications;
- Managing annual leave records and liaising with staff and trustees about office closed dates;
- Assistance with recruitment and induction as required. Including advertising roles, maintaining recruitment records, liaising with candidates and interview panel, organising interviews, requesting references/DBS checks and ensuring statutory requirements are followed at all times;
- Liaising with the charity’s payroll provider and ensuring payslips, P60s and other documents are sent to staff;
- Ensure that employment law and other relevant legislation is being complied with;
- Working with colleagues at the HIAS Head Office to respond to any arising HR or disciplinary issues;
- Ensuring staff compliance with all HIAS+JCORE and HIAS policies.
Finance support
- Working with the freelance finance manager to ensure timely updating of accounts and payments;
- Oversee staff payment cards;
- Fundraising administrative support, including recording and logging regular and one-off donor and administrating fundraising appeals;
Governance and staff support
- Coordinating the work of the Board of Trustees, including organising Board meetings, circulating papers to trustees, attending meetings and taking minutes;
- Administrative tasks relating to liaising with and updating records held by the Charity Commission and Companies House;
- Administrative support and diary management for Executive Director and Deputy Director.
IT
- Responsible for the management of HIAS+JCORE’s data and filing systems. Ensure data protection laws are being adhered to. Point of contact for the ICO;
- Ensuring regular safety testing;
- Work with partners at HIAS to implement new systems
- Working with the team to implement our new Customer Relationship Management (CRM) system; managing our database and CRM, including data entry, supporting staff with CRM and setting up campaigns, events, reports and forms.
Other Responsibilities
- Any other duties as required by your line manager.
Qualifications and Experience
Essential
- A self-starter that is able to take initiative and work independently on new projects, including finding ways to improve the efficient and smoother running of the HIAS+JCORE office team;
- A willingness to learn on the go;
- Excellent IT skills. Proficiency in Microsoft Office 365 suite including being able to undertake key tasks such as mail mergers;
- Awareness of statutory and regulatory requirements;
- Awareness of GDPR and data protection legislation;
- Ability to communicate well in writing;
- Excellent attention to detail;
- Excellent organisational skills;
- Ability to work well as part of a team and with other volunteers;
- Ability to oversee and manage projects on an ongoing basis;
- Commitment to HIAS+JCORE values, social justice and anti-racism.
Desirable
- Experience of working for a small charity ;
- Experience of interacting with charity governance and trustee boards.
Experience required
- Prior administrative experience;
- Experience of managing a database system;
- Experience of holding responsibility for data management, HR and ensuring compliance with statutory requirements;
- Proficiency in IT and ability to learn how to use new equipment
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
We work for a UK where refugees and people seeking asylum have a fair chance to thrive.
The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
- REPORTING TO: CEO
- CONTRACT TYPE: Permanent, Full-time (hybrid)
- PROPOSED SALARY: £35,000 per annum depending on experience
- LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
- HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
- BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
- HOURS: Full-time, 35 hours a week, Monday to Friday.
- LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken)
PLEASE APPLY IMMEDIATELY, INTERVIEWS ARE AVAILABLE AS SOON AS POSSIBLE
About the role: Principal Responsibilities
- Finance Administration
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This integral role will provide high-quality administrative, compliance and organisational support across the charity. The Operations Officer will support day-to-day operations, ensuring strong governance, accurate record keeping and systems efficiency all of which will allow the delivery of CHEER’s client and volunteer services.Training will be offered where required (eg: compliance, DBS checking, charity governance).
KEY RESPONSIBILITIES:
1. CRM management (Beacon)
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Ensure the charity’s CRM is accurate, up to date and used consistently across the team.
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Conduct regular spot checks and data quality reviews.
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Support the transition to CRM-driven reporting.
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Develop and maintain CRM admin processes, templates and documentation (including user guide).
2. Governance, compliance & policy administration
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Maintain organisational policies, procedures, training records and compliance documentation.
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Schedule reviews cycles and follow up with team/trustees for updates.
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Maintain accurate HR compliance records for team (DBS renewals, training certificates etc.).
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Keep governance and compliance well-organised and accessible.
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Contribute to improving workflows, systems and processes.
3. SharePoint & digital systems maintenance
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Lead an overhaul of SharePoint structure to create a clear, user-friendly filing system.
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Ensure documents are saved, organised, version-controlled and archived.
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Keep SharePoint updated and functioning well.
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Support staff with basic digital troubleshooting and liaise with IT support when required.
4. Memberships, subscriptions & Organisational admin
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Monitor charity memberships, renewals, insurances, subscriptions, storage costs, licences, software and service contracts.
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Maintain a central register of renewal dates and ensure timely payments.
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Support procurement of equipment, supplies and services.
5. Meeting coordination & minute taking
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Manage meeting schedules, invitations, and logistics for:
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AGM
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Board/trustee meetings
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Trustee/team meetings
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Working groups and subcommittees
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Prepare and circulate meeting papers.
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Attend meetings, take accurate minutes and distribute them promptly.
CHEER is a caring, community-focused charity which supports older people throughout Elmbridge to live dignified, socially connected and confident live



The client requests no contact from agencies or media sales.
Job Advert
JOB TITLE: Head of Operations
SALARY: £56,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: 22.2 hours per week (0.6 FTE)
CONTRACT TYPE: Permanent
The LSE Students’ Union is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions.
Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union’s ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence.
As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation.
Who are we?
LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
Who are we looking for?
We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels.
You’ll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student-led environment.
Why apply?
As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership
- Opportunities for professional development and growth.
- Access to TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
How to apply
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Thursday 29th January 2026 at 10am
Intended interview dates: 12th / 13th February 2026
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
If you're an organised, proactive Administrator who is motivated by social impact, this could be your next step! As Administrator at FLEX, you will play a central role to our everyday operations, supporting a small but dynamic team working towards ending labour exploitation.
Job title: Administrator
Location: FLEX office, Vauxhall, London – Currently hybrid working with a mixture of in person and online working
Salary: £33,500 per annum (pro rata), subject to deductions for tax and national insurance contributions as required by law
Hours: Part time (4 days, equivalent to 30 hours per week)
Contract: Permanent
Reporting to: Director of Operations
Benefits: 25 days holiday per year plus bank holidays and incremental leave (pro rata), extra days over the holiday period, enhanced maternity, adoption and paternity pay; occupational sick pay; incremental pension contributions; Employee Assistance Programme; and a wide range of opportunities for skills development.
About the role:
In this role you will support FLEX’s staff team and Board of Trustees to guarantee the smooth running of our operations. You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding internal operations.
About FLEX:
Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.
Key responsibilities:
General Administration
• Provide administrative support to the FLEX team/Board including organising meetings, taking minutes, booking travel and accommodation
• Financial administrative support including processing invoices and expenses claims
• Ensure post is collected, filed and forwarded
• Coordinate the schedule for donor progress reports with staff, ensuring that internal and external deadlines are met
• Create and maintain effective filing systems in line with data protection legislation
• Manage and respond to general enquiries, received by phone, email or post.
• Provide logistical support and coordination for FLEX events
• Liaise with external stakeholders to support FLEX’s work within the sector
• Support the drafting of FLEX organisational and governance documents
• Support the implementation of FLEX’s Equality and Diversity Strategy
• Identify any opportunities to improve and streamline existing processes.
Office Management/Health and Safety
• Ensure office provisions and office stationery are well stocked
• Act as tenant representative for FLEX at The Foundry (shared office building), liaising with Ethical Property Company building management, attending tenant meetings and sharing relevant information with the FLEX team
• Report any health and safety issues to the Ethical Property Company
• Organise annual PAT testing and fire risk assessments
• Liaise with The Foundry Facilities Manager regarding fire safety and other aspects relating to FLEX’s office lease
• Maintain equipment log
• Ensure FLEX has functional, up-to-date IT equipment, including ensuring printer, phone and Wi-Fi are working as expected
• Liaison with IT provider, website support provider, and any other relevant services to enable smooth operations
• Act as Fire Warden
HR Administration
• Support recruitment processes including equality monitoring, recruitment timelines, candidate communications, interview set up (online and in person)
• Keep starters and leavers checklists up to date
• Maintain up to date staff records on Breathe HR database, including training and development
• Ensure provision of equipment associated with homeworking and office-based work e.g. cameras, laptops, DSE requirements
• Support the implementation of FLEX’s Equality and Diversity Strategy
• Organise and collate staff surveys.
Other
• Undertake any other duties within the context of the role as may be determined by your line manager.
• Attend team meetings
• Attend training relevant to the role
• Adhere to FLEX’s organisational policies.
We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.
We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
How to apply: Please download, complete and send the FLEX application form and equal opportunities from our website.
Deadline for applications: 25th January 2026 23:59
Shortlisting:Your application will be assessed against the criteria in specified in the Job Description. To ensure fairness and consistency in our shortlisting process, applications will be anonymised before being reviewed by the panel.
Interviews will be held for shortlisted candidates in person at FLEX offices, Vauxhall on 9th/10th February 2026. Please state in your application if you are not available to attend on these dates.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
Job Type: Full time, 30 or 37 hours per week
Contract Type: Permanent
Salary: £25,017 - £27,700 per annum, FTE.
The Role
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
What You Will Be Doing
• Providing prompt and accurate administrative support to the fundraising team
• Setting up and maintaining supporter records on Salesforce and processing event registrations
• Coordinating monthly visit days and supporting the smooth running of events
• Preparing and sending fundraising packs, posters, tickets, and other materials
• Updating CHSW and external websites with supporter events
• Responding to supporter enquiries and delivering excellent donor care
• Assisting with proactive donor engagement, including chasing pledges and converting enquiries
• Ensuring compliance with fundraising legislation and CHSW policies
The Successful Candidate
We’re looking for someone who is:
• Highly organised with strong attention to detail
• Experienced in administration within a busy environment
• Confident using Microsoft Office and databases (Salesforce experience is a bonus)
• A great communicator with excellent customer service skills
• Flexible and proactive, able to adapt to changing priorities
• Passionate about the work of CHSW and committed to our values
• Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
What we offer
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Closing Date: 30/01/2026
Interview Date: 10/02/2026
How to Apply
Please apply by clicking on the link before the closing date of Friday 30th January.
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today
CHSW Equality, Diversity and Inclusion Statement
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Charity Registration Number 1003314
You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer
Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant
REF-225 955
About the role
Listening Books is a national charity that provides an excellent audiobook lending service to anyone in the UK whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word, or hold books. Our audiobook catalogue contains over 10,000 titles. We believe that books should be accessible to everyone.
The Membership and Recruitment Administrator will help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.
They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.
They will also provide administrative support to the charity, including answering the main telephone line and opening and processing post.
The Person we are looking for
We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. The ideal candidate will have excellent organisational and research skills and attention to detail, a friendly, can-do attitude, with a willingness to learn and be comfortable speaking to members and partners on the phone or online.
If you would like to expand your experience in the charity sector and have a passion for books and accessibility, then we would love to hear from you.
In return, we can offer you 20 days holiday (rising with service), plus bank holidays, as well as a generous pension scheme.
Location
This is a hybrid role. Most tasks can be completed remotely, but you will be required to visit the office (Oval, London) for specific tasks, and we have a preference for this to be one day per week. Travel to attend events within the UK will also be required on occasion.
How to Apply
If you would like to be considered for this position, please apply with your CV and a cover letter, ensuring that it addresses the person specification in the job description, which can be found when you click on 'Apply Now'. Applicants who do not submit a covering letter will not be considered.
Deadline for applications: Wednesday 4th February at 6pm. Please note that only candidates shortlisted for interview will be notified. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.
Interviews will be scheduled for 10th February, and will be held virtually on Teams or Zoom.
All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check.
Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.
We believe that books should be accessible to everyone.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. Join our Data and Operations Team and be part of the engine that keeps our fundraising operations running smoothly. This is an office-based role located in Chelsea, London, where you’ll be supporting the team with a variety of day-to-day tasks involved in donation processing and event fulfilment. The role will be 3 days a week Tuesday - Thursday, atlhough there is some room for flexbility on which days. Full training will be provided, so we’re happy to hear from applicants who are keen to learn and get involved.
What You’ll Be Doing
- Securely opening and processing donations
- Updating donor records on Raiser’s Edge, our supporter database
- Maintaining accurate and reliable supporter information, including Gift Aid, consent, and communication preferences
- Responding to fundraiser enquiries in a timely manner
- Assisting the team with fulfilment by sending out fundraising packs and orders from our online shop
What We’re Looking For
You will be an enthusiastic team player with:
- excellent attention to detail with high levels of accuracy
- strong organisational skills and a methodical approach
- good clear communication skills
- the ability to prioritise and meet deadlines, sometimes at pace
- willingness to transport post between buildings, sort and organise stock, and handle and open over 100+ pieces of mail a day
Why Join Us?
We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful.
What we offer:
- 27 days annual leave (pro rata for part time employees) rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role of the Operations Officer (Licensing and Compliance) is to support the development, coordination and delivery of Licensing and Compliance processes and procedures across the Association.
The Operations Officer (Licensing and Compliance) will support the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.
The role will work closely with Operations Directors, Operations Managers and the Foundation Finance Team to support licensing of Operators.
Key Responsibilities
- Processing, in liaison with relevant Operations Team colleagues, new licence applications from Independent Award Centres (IACs), including due diligence and database management.
- Lead on the management of the IAC Compliance Check schedule and surrounding processes including regular communications with relevant Operations Managers.
- Coordinate the ongoing compliance management process for IACs.
- Provide support to the Senior Licensing & Compliance Manager with processes related to the compliance for National Award Operators (NAOs) and Operating Partners (OPs).
- Support the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements and certificates etc).
- Support the Senior Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
- Support with ad hoc projects, as required.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Purpose of this role
At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable.
So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:
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day-to-day through running some of our core systems and processes and being responsive to team needs
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in the long-term by helping to embed a progressive culture and working on operational projects
Key Responsibilities:
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Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;
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Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;
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Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes;
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Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;
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Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;
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Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;
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Monitor organisational accounts including generic email accounts and NEON networks;
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Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;
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Play an active part in the whole NEON team, contributing to organisation-wide plans.
Who you are:
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You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement.
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You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.
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You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well.
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You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working
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Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.
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You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it
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Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline
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A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone
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You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)
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Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression
Please visit our website for more details & how to apply
The client requests no contact from agencies or media sales.