Operation Assistant Jobs

Team: Retail

Location: Worcester

Work pattern: 14 hours per week (to include some weekend working)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

This is an exciting and important administrative role, offering a fantastic opportunity to support the smooth operation of a dynamic charity. We are looking for a proactive person to join as administrative support for our communication and marketing team. Are you driven by great organisation and an attention to detail? Then this is the job for you! 

We are looking for someone who can support the busy communications team by providing strong administrative support across a variety of areas, including website and content management, research and data analysis, design and branding and content support. You will need a love for learning, and will need to be able to work to our charity values - tenacious, compassionate and inclusive. 

This varied role is perfect for someone looking to use their administrative skills to make a meaningful impact within the charity sector. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.

You don't need to have experience in marketing to do this role, though we would like someone who is eager to learn about marketing and communication to strengthen their role within the team.

Learn more about the role in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.
 

Closing date for applications is Monday 6th January 2025, 9 am. 

Interviews will be held on Thursday 23rd January and Friday 24th January 2025.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities

Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.

In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.

If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.

This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.

ABOUT US:

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

Please read the additional information below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

Job Title - Head of Finance and Operations

Contract - Permanent

Hours - Full time, 35 hours per week (However, we will consider part-time at 28 hours per week)

Salary - £48,000 - £58,000 per annum

Location - London office, Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This senior role will provide financial and operational leadership and management for CCLC, particularly focussed on the Legal Practice Unit and the Policy and Practice Change team. Through systematic and efficient management, the post holder will play a pivotal role in CCLC’s financial and operational sustainability.

The role will oversee the smooth running of the London and Colchester offices through oversight and line management of finance, operations and administrative staff. The post holder will support the Managing Director of Legal Practice and Children's Rights and department heads in the successful running of our services. Where appropriate they will deputise for the Managing Director on financial, operational and compliance matters.

Managing a small finance team, the role will hold primary responsibility for specialist financial functions within CCLC, particularly legal aid billing. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who focus on grant fund management and overall accounting for CCLC.

The role would suit a highly organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, are welcomed. However, we recognise that this is a highly specialised and niche field. As such, candidates with broad operational and financial management experience but a strong aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems will be considered.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel.

Whilst this is a full-time position, we will consider requests for part-time working and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 6th January 2024 23.59pm (Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date)

Test and Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Head of Finance Operations, reporting to the Director of Finance, will ensure the provision of consistent, robust and accurate financial data to the organisation on a timely basis. In addition, you will provide effective leadership of the financial accounting and payroll teams and be responsible for the integrity of the organisation’s financial data.

The role holder will lead the preparation of the annual accounts and will be the primary liaison point with the external auditors. You will maintain robust financial controls, high standards of delivery service and regulatory compliance across the finance function.

Role Requirements:

Oversight of the Financial accounting and payroll functions with responsibility for ensuring delivery of service, compliance, and accurate financial data.

• Proactive leadership across the Financial Accounting and Payroll teams.
• Performance manage the team and the processes to achieve these targets.
• Facilitate effective communication and collaboration between the Financial Operations team and the Charity’s other directorates.
• Maintain and improve a system of robust financial controls, underpinned by appropriate financial policies and procedures, to ensure that effective working practices are embedded, and that the organisation is protected from fraud and error.
• Oversee the continued process improvement initiative working across Finance and linking with the other directorates
• Prepare and monitor the cash flow of the organisation, ensuring that working capital is managed effectively and surplus funds are invested in conjunction with the investment committee. 
• Arrange and conduct financial training for budget holders to enable them to fulfil their responsibilities in relation to financial management.
• Responsible for the statutory audit of the charity's Trustees' Report & Accounts in accordance with current legislation and accounting standards.
• Undertake the correct calculation and submission of all necessary tax returns including quarterly VAT returns
• Oversee the payroll team to ensure correct calculation and payment of all payroll and pension.
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Management of self and others

• Lead the Financial accounting and Payroll teams in the provision of high-quality services and adherence to professional quality standards.
• Ensure that the teams are fit for purpose and up to date with best practice working methods.
• Manage, support, develop and motivate the teams, celebrating success and ensuring appropriate recognition.

Purpose of the role

The Operations Lead is a key role ensuring the church and office run smoothly and efficiently. By handling a variety of administrative responsibilities, managing the upkeep of facilities and overseeing event planning, this role is crucial in helping the church achieve its mission and effectively serve its congregation. The Operations Lead contributions are vital for fostering a well-structured and productive environment in which the church and office team can flourish.

KEY TASKS AND RESPONSIBILITES

OPERATIONS

• Lead the events, facilities and verger teams overseeing the operational aspects of our main events in particular ensuring resourcing on a Sunday and Mid-week (eg Arise, Alpha, Behold) across various teams.
• Oversee one-off events such as Vision Dinners and Church Offsite Days ensuring such events align with the church’s mission and values and meet the needs of the congregation.  Agreeing the plan and budget with the SLT and Head of Finance, IT and Admin.
• Ensure our buildings are well maintained, clean and tidy and secure at all times (including being on call for out of hours emergencies)
• Supervise external contractors where work is required
• Lead on Health and Safety
• Ensuring Safeguarding procedures are followed
• Oversee the purchase all consumables needed in our operations ensuring adequate (but not excessive) stocks are held and best price is obtained
• Execute the buildings improvement plan in consultation with the Facilities Manager, Head of Finance, IT and Admin and Rector
• Managing key relationship with our neighbours

LINE MANAGEMENT

• Line management as required including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.

GENERAL

• Undertaking any other general duties as required, where they are in line with the duties of the post

QUALITIES

• Proven people manager able to set vision and lead a team defusing difficult situations where necessary.
• Experience of fast-moving environments
• Proven ability to deliver customer service under pressure (note in our context customers are ministry facing staff and the congregation)
• Strong organisational and time-management skills
• Excellent written communication skills
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong interpersonal skills and the ability to work well with a diverse group of people.
•  A proactive and flexible approach to work.

PERSONAL ATTRIBUTES

•  A commitment to the mission and values of St Aldates.
• A positive and supportive attitude.
• High level of integrity and professionalism.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.

Location: London
Salary: £32,000
Benefits: 25 days annual leave + bank holidays, Employee Assistance Programme, up to 6% Employer Pension Contribution

About Us:
Shian Housing Association is a dedicated provider of quality housing services, committed to empowering communities and making a positive impact. As part of our small, collaborative finance team, you'll play a vital role in supporting our mission while developing your professional skills.

About the Role:
We are seeking a proactive and detail-oriented Accounts Assistant to join our Finance team of three. Reporting directly to the Finance Manager, you will provide essential support in ensuring the smooth operation of our financial processes.

Key Responsibilities:

• Perform reconciliations, including rent, bank, supplier, and other accounts.
• Responsible for Rent accounting and Purchase Ledger systems. 
• Post journals accurately and efficiently to the accounting system.
• Assist in the preparation of monthly management accounts.
• Support the year-end audit process, including preparing schedules and liaising with auditors.
• Maintain accurate records of fixed assets and process accruals and prepayments.
• Collaborate effectively with the team to meet deadlines and adapt to changing priorities.

What We Offer:

• Study support to help you achieve your professional qualifications.
• 25 days of annual leave plus bank holidays.
• A supportive work environment with opportunities for professional growth.

Key Skills and Experience:

• Strong proficiency in Microsoft Excel.
• Solid understanding of double-entry bookkeeping.
• Knowledge of basic accounting adjustments, such as accruals, prepayments, and fixed assets.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks, meet deadlines, and adapt to a flexible work environment.

Join Us:
We will offer you training and supervision to help you achieve your full potential, with an excellent package including pension scheme with 3 x salary life assurance and 25 days annual leave rising one day per year (after completion of 3 full years) to a maximum of 30 days. If you're a motivated individual looking to make a meaningful contribution to a housing association that values community and excellence, we'd love to hear from you.

Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Income generation

• To support the Shop Manager to manage the Retail budget to achieve agreed targets:
• Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
• Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• Source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in the sorting and lifting of stock.
• Job Purpose
• Job Description
• Duties and Responsibilities

Administration and compliance

• To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
• Assist in controlling shop expenditure through effective cost control of weekly expenses.
• Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
• Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
• Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.

Personnel and Training

• To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
• Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
• Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
• Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
• Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
• Assist at other shops if requested and where reasonable.
• Carry out duties in accordance with Trust #Promises.

Customer Service

• To ensure customer care and quality of service.
• Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 7 Wellbeing Centres across the County and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.

HR Support Assistant
Reference: 251
Salary: £24,040 - £25,116 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base: Watford Wellbeing Centre (with ability to travel to locations in Hertfordshire as required)
Reports to: Head of HR

Purpose of Post

This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal part in our small HR team (Head of HR and Senior HR Coordinator). As an HR Support Assistant we would expect you to have a strong customer service focus with a remit of providing high quality and accurate effective HR administration service relating to the recruitment, onboarding and employee lifecycle processes and procedures. This role is part of first line HR support for a current headcount of 175 employees.

Key Responsibilities

• To work closely with the team and deliver a high quality and confidential administrative process from recruitment throughout the employee journey at Herts Mind Network.
• Undertake general HR tasks as required and appropriate to the role including responding promptly to internal/external e-mails and completing other general administrative duties accurately and efficiently as needed.
• To work in compliance with employment law and best practice for HR processes including, contracts, starters and leavers, employment checks, DBS checks and pre-employment referencing.
• Support with note taking for internal HR meetings, with guidance from the HR team.
• Arrange candidate interviews on request and follow up to ensure documentation and recruitment records are held according to our retention policy and GDPR standards
• To collate data for submission to payroll.
• To respond to Subject Access Requests in relation to employee SARs.
• Promoting communication with EAP and for permanent staff communication about Cash plan and other benefits that may be available from time to time.
• To work with the HR team to maintain the quality standards system for all groups in line with National Mind Policy and ISO9001
• Creating all the necessary documentation with excellent attention to detail and accuracy.
• Monitoring the Breathe HR System, ensuring employee profiles are up to date, including personal data, annual leave entitlement and training.
• Creating profiles for new staff members on Breathe and ensuring the dashboard is up to date for all employees.
• Maintain our online E-learning resource (Ihasco) ensuring new starters are onboarded and reporting on mandatory course completion.
• Ensure leavers are offboarded promptly.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 30th December 2024
Interviews to be held Friday 3rd January 2025.
Please note: We will close the advert prior to this date if we receive sufficient applications.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.  

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.  

Crisis Skylight Brent is based in the centre of Harlesden, a thriving and multi-cultural high street community in Northwest London.   Due to the responsibilities of this role, it is mainly based onsite. 

About the role 

This role ensures that the Skylight and its building runs effectively and efficiently. You will oversee the creation and delivery of the right processes so your colleagues can support Crisis’ members to prevent and end their homelessness. You will assist with the day-to-day administrative tasks, health and safety processes and facilities management to ensure smooth, safe and effective operation of our offices and member areas.   

This is a varied role, and no two days are likely to be the same as you will be responsible for…

• Answering telephone and face to face callers referring them internally or signposting as appropriate.   

• Leading on building checks to make sure we are compliant with health and safety policies.

• Assisting with purchasing, stock control, financial reconciliation, and deliveries as well as liaising with contractors.   

• Promoting the Skylight internally and externally, supporting minuting of meetings and the planning of Skylight events.   

About you 

To be successful in this role you should have excellent written and verbal communication with proven skills of organising and enjoy and gain satisfaction from bringing order!  

You will be a team player with good interpersonal skills and the ability to develop and maintain working relationships. Ideally having had previous experience in supporting a team in an administrative role you will pride yourself on offering a high standard of customer service, both over the phone and face to face.    

You must be proficient in the use of Microsoft packages, be solution focused with a high level of attention to detail and able to manage a diverse workload with conflicting priorities.  

Ideally you will have an interest and understanding of the issues faced by homeless people and socially excluded groups, with some demonstrable ability to deal with challenging situations and individuals with a range of needs.   

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Interview date and location: Wednesday 15 January 2025 in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, London NW10 4LT. 

Interview process: Competency, scenario and value-based interview and a written task

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

Registered Charity Numbers: E&W1082947, SC040094  

Personal Assistant to Veterinary Director

We are looking for an effective Personal Assistant to provide comprehensive and proactive support to the Veterinary Director here at Battersea London. This role provides high level and effective PA and administrative support (diary management, correspondence, distribution of documents, compilation of written and numerical reports, minuting meetings etc.) on a day-to-day basis, as well as a range of administrative support to the Senior Vet and Head Veterinary Nurse. 

You'll be working as part of our clinic team, who provides the highest standards of care in all clinical procedures, surgery, preventative medicine and infection control, observing the best principles of shelter medicine, and you'll also be working alongside colleagues across the charity to make a difference for every animal that comes through our gates. 

The ideal candidate for this role will have significant experience in a similar role, excellent organisational and communication skills, and be an advanced user of MS Office.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our dogs and cats:

We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th December 2024
Interview date(s): TBC

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Historic Dockyard Chatham, the best preserved of all Georgian dockyards, is the world’s most complete dockyard of the Age of Sail.  Today, The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate.  A vitally significant historic estate delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.

As a registered charity that employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community.  Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work.  From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.

The Role

This is a new and exciting opportunity to work within a heritage organisation that plays a unique role in preserving and sharing history. You’ll be part of a team that values collaboration and provides a supportive environment for professional growth, contributing to highly meaningful work in an inspiring setting.

We are seeking a extremely organised and professional Executive and Governance Assistant to support the Chief Executive, Chairman, and the governance of the Trust and its subsidiaries.

This position is central to the efficient organisation of the Chief Executive and Chairman’s offices. You will manage diaries, prioritise incoming messages, draft correspondence, and prepare key documentation to ensure the smooth running of daily operations.

You will also play a vital role as Company Secretary, supporting governance activities, including organising meetings, maintaining accurate records, and ensuring effective administration for the Trust and its subsidiaries. 

About You

You will have strong organisational and time management skills.  Attention to detail and the ability to maintain discretion and confidentiality are essential for success in this role.  A professional and proactive approach to problem-solving and demonstrable confidence in managing competing priorities and meeting deadlines.  Governance experience in a charity or public body is key to this role. 

POST: HR Assistant

LOCATION:National hybrid working (With travel to Birmingham or London office 40% on site)

SALARY:£18,000 pro rata

HOURS:Part time (22.5 hpw over 3 days)

Reports to: People Services Team Manager

Direct Reports: None

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

The department covers three key areas:

1.Peoples services Team. This covers all areas of the people function such as HR, Recruitment, L&D, Payroll and Wellbeing.

2.Central Services Team. This covers Information governance, Health and Safety, IT, Estates & Facilities, and Resources.

3.Volunteer, Engagement, & Training. Managing volunteering opportunities, engagement with our workforce, and training across mainly volunteering but some for all staff.

The Department is People & Central Services Department.

We are excited to welcome applications for a passionate and conscientious People Services practitioner. In this role, you’ll provide essential People Services support and administrative services, manage payroll processes, and collaborate with various stakeholders to ensure smooth operations across the organisation.

You will contribute to developing policies, enhancing PS systems, and driving service delivery improvements.

You will be the first point of contact for all candidate recruitment activities. You will be responsible for recruiting suitable candidates in line with the company’s safer recruitment process. Upon successful recruitment, completing candidate references and ensuring candidates are fully compliant before being moved forward for induction, this includes DBS checks. You will also develop and maintain excellent relationships with candidates and understand individual requirements to ensure better planning and coordination of recruitment and job fairs.

Join us in shaping a forward-thinking team committed to delivering exceptional service to both employees and management.

The person needs be a change champion and be able to work with transformational change management to obtain greater effectiveness for the clients we support, or people, and the organisation.

Main Responsibilities:

·The person will have a key responsibility in organisational and transformational change management. You will engage the workforce and adopt a change management approach that cascades change effectively and carefully throughout our organisation.

·Manage employee sickness absence and performance & responded to employee grievances.

·Manage key people services processes such as contract variations and leaver actions.

·Shared Services Administration & signposting to a practitioner or manager for advice.

·Provide first-line people services support and guidance to employees, escalating issues as needed.

·Policy Development & Service Improvement.

·Contribute to the development of people services policies and procedures, focusing on best practices and employee-centric services.

·Collaborate with stakeholders to plan and implement service delivery improvements, ensuring compliance with people services regulations.

·People Services Information System.

·Maintain the accuracy of people services data in the People Services Information System, producing insightful management reports and supporting system enhancements.

·Providing administrative support to the people services team, including L&D, recruitment, and employee relations cases.

·Maintain effective systems of work and high-quality data, accurately completing all transactional HR activity in relation to the full employee life cycle.

·Ensure compliance with People Services processes and procedures.

·Provide first-line HR and L&D advice and guidance in accordance with relevant policies, procedures and practises that comply with relevant legislation.

·Ensure the recruitment needs are managed effectively, which includes working with the People Services Team Manager and being accountable to the Head of people and Central Services and Service Managers to identify staffing shortfalls and then advertise and recruit accordingly.

·Ensure all safer recruitment procedures are followed in line with company policy and procedures including working with the Head of People and Central Services and managers when shortlisting, planning interviews and conducting interviews.

·Ensure the compliance of HR personnel files, database indicating status of relevant paperwork and ensure all necessary documents and paperwork have been processed in line with Safer Recruitment Policy and data management requirements including references and DBS checks etc.

·Ensure the correct information is passed on to the HR team so they can ensure the staff database on People HR is maintained, involving all required staff documentation so they can be uploaded and managed effectively in line with GDPR, & Company Policy.

·Uphold and adhere to the values of RfA at all times.

·Ensure there is always compliance with RfA’s safeguarding policies and procedures.

·All staff are expected to promote equality in the workplace and in our services.

·Undertake any other duties asked of you that are commensurate with your grade.

Person Specification

Essential Skills

Experience of working within HR or L&D best practice at an operational level.

Minimum 1 years' experience of People services administration.

Experience of at least one HR process such as performance, grievance, disciplinary and attendance management.

Creating and developing good and sound HR processes.

Carry out investigation and fact-finding exercises following a referral into HR.

Be an expert in searching for efficiencies across the full spectrum of people services.

Change or transformational management administration experience of 2 year or more.

Desired Skills

Experience of Learning and Development.

Policy reviews and development.

Deliver training on HR and other matters, or be able to work towards this.

Be able to complete risk assessments as needed.

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors.

Strong organisational and prioritisation skills.

IT skills: proficient with Office 365.

Self-starter and able to work independently, using own initiative.

Non-judgemental, compassionate.

Desired Skills of all staff

Good understanding of Safeguarding.

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday.

· access to ongoing training and progress in the areas that interest you.

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people.

Application process:

To apply, please send a supporting statement and your CV to our current Head of people and Central via our webiste

In your supporting statement you must address the screening questions.

To discuss the role informally, please email us through our website.

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: Tuesday the 31st of December 2024 at 6PM

Interviews: Tuesday the 21st of January 2025

Please note this advert will be closed as soon as sufficient applications are received

About Salford Lads and Girls Club

Salford Lads and Girls Club, founded in 1903, is a cherished heritage site and one of the UK's most iconic youth clubs. Our mission is to brighten young lives and make good citizens through a wide range of activities, including sports, arts, and personal development. Rooted in over a century of community spirit, we continue to provide a safe and inclusive space where young people can explore their potential, build confidence, and create lasting memories. 

Job purpose 

Support the Head of Finance, HR and Operations by helping with the day-to-day operational and administrative processes of the club.

Key job responsibilities 

oOpening post; scanning, forwarding and filing as needed.

oAnswering the phone and dealing with enquiries, passing on to other members of the team as appropriate.

oDealing with email enquiries, either directly or by forwarding on to other members of the team as appropriate.

oDealing with hire enquiries – responding to enquiries, providing information and prices, preparing and issuing hire agreements.

oMaking stationery and supplies orders.

oHelping to keep paper and digital files and folders organised and with appropriate access permissions on the shared Onedrive/Sharepoint system.

oBasic IT support to other members of the team, as required.

oAdministrative support with employee and volunteer paperwork.

oAdministrative support with fundraising processes including but not limited to creating, printing and laminating signs and posters; ensuring the contactless donation points are always working; counting and reconciling cash; and other administrative support to the fundraising team as required.

oAdministrative support to other members of the team as required.

Qualifications, experience, skills and capabilities

The person will need:

-Proven experience in a similar role, and ideally experience in a charity.

-Excellent organisational and communication skills.

-Able to work collaboratively and make a positive impact to a team.

-Excellent attention to detail, self-motivation and excellent time-management skills.

-Ability to prioritise and deliver high quality work with minimum supervision.

-Knowledge of the relevant computer systems and software programs such as Microsoft Office, OneDrive and Sharepoint.

-Ability to maintain confidentiality as the roleholder will be privy to sensitive information.

-Commitment to ensuring equality, diversity and inclusion throughout all areas of the club.

-Flexible approach to working patterns to suit the needs of the role and responsibilities as required. 

-Willingness to maintain and increase personal professional skills seeking training opportunities as appropriate.

Selection will be based on the job requirements and the individual’s suitability and ability to do the job. Applicants will not be excluded or otherwise treated unfairly on the grounds of sex, gender reassignment, pregnancy, maternity, race, nationality, ethnic origins, marital status, disability, age, religion, belief or sexual orientation. Nor will applicants be asked about any of these protected characteristics during the recruitment process.

All personal data or personal information processed by Salford Lads’ Club will be done so in accordance with the eight principles of the General Data Protection Regulation.