Operation assistant jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accounts Assistant
Location: Head Office, Walton Lodge, Aylesbury
Hours: Part-time 22.5 hours per week.
Salary: £23-25k (FTE) depending on experience
Closing date for applications: 31st January 2026. Please note we will be reviewing applications as they come in. We encourage you to apply as soon as possible to avoid missing out.
We are seeking an Accounts Assistant to provide support to the existing Accounts Payable Assistant and Finance Officers to maintain an efficient and accurate Accounts Payable process. This role has become necessary due to the expanding operations of the Charity, following a recent merger with South Bucks Hospice. With more growth expected longer term, this role has the potential to evolve further for the right candidate.
What will I be doing?
This is a fantastic opportunity to join a small and friendly team based in Walton Lodge in Aylesbury, helping the Finance Team to ensure the smooth and efficient operation of the department.
Assist in all areas of Finance, most predominantly the Accounts Payable process, covering both the charity and retail activities which will include (but not limited to):
- Managing the receipt, authorisation and posting of all invoice payments on to our
accounting package (SAGE) - Ensuring the prompt and correct authorisation of invoices, in accordance with the
authorisation policy; and coded to the correct account codes - Assisting with the supplier and expense payments
- Liaising with the utility suppliers and keeping meter readings up-to-date
- Managing the intercompany account
- Performing monthly supplier and creditor control account reconciliation
- Assisting with the monthly accruals & prepayment process
- Ensuring all invoices are correctly handled and recorded for VAT purposes
- Managing the debit & credit card payments
- Working closely with the team on achieving a timely month end & the year end accounts
process - Assisting the Finance Officer in any other aspect of the month end process
About You
Required Experience/ Qualifications:
- AAT or studying towards an appropriate accountancy qualification, with good technical
knowledge of book keeping and basic accounting adjustments such as accruals - Excellent interpersonal and communication skills
- Strong organisational skills to ensure regular month/year end deadlines are met
- Ability to work as part of a small team as well as independently
- Ability to demonstrate accuracy and attention to detail
Desirable Experience/Qualifications:
- Familiarity with accounting software, ideally SAGE, and other IT packages (Excel)
- Previous experience working in a finance function within the charity sector, ideally within
Accounts Payable - A keen understanding of VAT
About Us
In joining our friendly, busy and ambitious team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.
For You
- Workplace pension – 5% ER contribution (with an option to increase to 6%)
- Employee life assurance – 3 x salary
- Access to a 24/7 online GP and a range of other health and wellbeing services
- 34 days annual leave (FTE) including statutory holidays (increasing by a day a year up to 5 years’ service) -pro rata for part time roles.
- Enhanced maternity/paternity/adoption leave.
- Generous company sick pay allowance
- Membership of the Blue Light scheme, offering a wide range of discounts.
Hybrid & Flexible working
We’ll do everything we can to help you find a healthy work-life balance. Depending on the role people can sometimes work flexible work patterns, from home or part-time. We are always happy to explore options to help your work-life balance.
Employee Assistance Programme
You will have unlimited access to a 24-hour free, confidential telephone helpline. This service gives you free advice on a wide variety of issues such as legal advice, information and where appropriate, face-to-face counselling.
Tea, Coffee & Cake
Free tea, coffee and milk in our offices and shops and, more often than not, superb cakes and bakes from our generous volunteers and supporters.
Free Parking at Head Office
We offer free parking at our Head Office in Aylesbury and we try our best to make arrangements for our retail employees but unfortunately at some town centre locations we cannot offer this.
Keeping you Informed
Regular employee updates and a monthly e-bulletin to ensure employees feel involved, informed and listened to.
The best hospice care for everyone who needs it in Buckinghamshire and its borders
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Senior Operations Officer you will develop and provide an excellent operational and administrative support function across the charity, with primary responsibility for Executive Assistant duties and supporting key charity projects. AI interest and curiosity highly desirable to support our innovation journey.
Who are we and what do we do? We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
Scope of the role
· EA support to Chief Executive and Leadership Team, Chair, Board of Trustees and Committees (55%)
· Administrative and project support to the Director of Finance & Operations and HR Consultant covering Finance, IT, HR, Volunteer Management and Operations (35%)
· Administrative support to wider charity teams (10%)
Key areas of responsibility:
Executive Assistant Support to CEO and Leadership Team
· Provide comprehensive PA support to the Chief Executive, including proactive diary management, anticipating needs, and coordinating complex schedules
· Prepare for team meetings and other key meetings, including agenda compilation, document preparation, and follow-up actions
· Support the preparation of high-quality presentations and key documents for internal and external stakeholders
· Organise and coordinate team events, including summer and Christmas parties, team lunches, and ad hoc meals and events
· Provide responsive tech support and troubleshooting to the CEO and Leadership Team, helping them make effective use of available tools
Support to the Director of Finance & Operations and HR Consultant
· Finance and IT – Provide administrative and project support across finance processes; troubleshoot and resolve technical issues in collaboration with the Director of Finance & Operations
· HR – Collaborate with the HR Consultant across the employee lifecycle, including recruitment administration, new staff induction and onboarding, leaver processes, and learning & development initiatives
· Volunteer management – Support the recruitment and ongoing engagement of volunteers, ensuring positive volunteer experiences
· Operations & innovation – Lead the continuous review, improvement and maintenance of internal processes, policies and procedures. Identify and explore opportunities to implement AI tools and automation to enhance operational efficiency
· Reporting – Assist the Director of Finance in preparing comprehensive quarterly performance reports
· Supplier relations – Maintain and develop excellent supplier relationships through regular meetings and communications, continually looking for ways to work more effectively together
Board of Trustees support
· Schedule and coordinate Board and Committee meetings, ensuring all logistics are managed smoothly
· Provide wider governance support, acting as a key liaison point for the Chair, Board of Trustees and Committee members
Support to wider Charity Team
· Act as the first point of contact for the charity, managing the Info@ inbox, responding to phone enquiries, and supporting the postal process with professionalism and warmth
· Support the Fundraising Team with accurate and timely data entry
· Respond to general enquiries to the charity, either directly or by coordinating with relevant team members
· Provide flexible ad hoc administrative support across teams as needed
· Schedule virtual and in-person meetings efficiently, including booking appropriate venues
Person specification
At Ovarian Cancer Action, we value confidence, positivity, resilience and passion. We recognise that attitude, approach to work, and how you engage with fellow team members are just as important as your technical skills and abilities.
Essential experience
· Demonstrable experience working in a role requiring high-level administrative, organisational and interpersonal skills in a professional environment
· Experience delivering excellent, detail-oriented cross-functional administrative support
· Strong track record of providing internal and external customer care and building productive relationships
· Experience communicating to a high standard, particularly via phone and email, with a variety of stakeholders at all levels
· Experience developing, embedding and following processes to deliver excellent administrative and project support
· Experience working with confidential and sensitive information, demonstrating discretion and sound judgment
· Proficiency in Outlook and Microsoft Applications, including Word, Excel and PowerPoint (experience with Microsoft Teams and SharePoint is desirable)
Our benefits and flexible working
· Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. To support you in doing just that we take a pro-active approach to the conversations we have with staff and candidates around working patterns. We are therefore open to considering a variety of flexible working options, welcoming these discussions right from the application stage through to the different stages of life and career, supporting the changing needs of your work-life balance.
· Annual leave: We offer much more than the statutory amount of annual leave. In addition to 25 days annual leave and eight days of public holidays per year, three days are also given to be taken between Christmas and New year, so that in total you can receive up to 36 days paid leave.
· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
· Healthcare plan: To support your health and wellbeing, we have partnered with Simplyhealth to offer cash back on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
· Gym discounts: As part of the Ovarian Cancer Action’s healthcare plan you will be able to claim discount on gym membership at participating gyms.
· Eye test and financial support with glasses if needed when using a VDU at work.
· Maternity and paternity pay: The early days of raising a family are so important; you need time to adjust to the physical, emotional and practical changes. To support this, we offer additional enhanced maternity and paternity pay for eligible employees.
· Training and development opportunities: We want everyone at Ovarian Cancer Action to have a growth mindset, always striving to improve and not worried about failure. We are therefore always looking for ways to support and encourage you to grow as the charity grows and will work on an individualised learning and development plan for you each year.
· Employee Assistance Programme: Your well-being is important to us and to help support this our employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line to support personal and work-related issues.
· Social events for the team: We believe work should be fun and to have the opportunity to enjoy the great team we work with. To give you a flavour of this, please ask how our guided tour around the East End of London went, highlighting how women were involved in the area's vibrant history.
Our commitment to equality, diversity, and inclusion
We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities.At Ovarian Cancer Action, we firmly believe that embracing diversity, promoting equality, and fostering inclusivity are not just buzzwords but essential values that drive our success. We understand that a diverse workforce brings together unique perspectives, experiences, and talents, which ultimately fuels innovation and enhances our ability to better serve the communities we serve and work with.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
If this sounds like the role for you, we’d love for you to apply with the following:
• Tell us why you think this role is for you and what makes you stand out. Naturally, we’d love to hear about your experience, your highlights, what you’ve learnt in your career, what you want and need to learn. (Ideally no more than a page).
• Your latest CV.
We welcome the thoughtful use of AI tools, but your application should reflect your own experience, voice and judgement. Over-reliance on AI will be considered at shortlisting
Please note we will be assessing applications as soon as they come in, so please apply early.
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to shape the future of young people at a national scale?
Join Young Enterprise at a pivotal moment of change. As our Assistant Director of Partnerships and Delivery, you’ll play a leading role in strengthening how we work, how we partner, and how we deliver life-changing opportunities for young people across the UK, working across regions to maximise impact.
This is a senior, strategic role with real influence, combining vision, collaboration, and operational excellence to ensure Young Enterprise is set up for long-term impact.
Who We Are
We’re Young Enterprise, a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in a changing world of work.
For over 60 years, we’ve reached more than 7 million young people through hands-on enterprise and financial education programmes. From launching student businesses to building financial confidence, our work helps young people develop essential life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, people-centred organisation made up of 90+ colleagues and 2,000+ volunteers, united by a belief that every young person, whatever their background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a senior, strategic role for a collaborative leader who enjoys turning insight into action. As Assistant Director of Partnerships and Delivery, you will:
- Work with the senior leadership team to design and embed a future-ready Target Operating Model (TOM) that supports high quality, impactful delivery across the UK.
- Lead Young Enterprise’s partnership and delivery activity during a key period of organisational change and renewal, helping to shape our future impact.
- Build strong, purposeful partnerships and delivery models that bring our Transforming Futures Strategy to life.
- Foster a strong “one team” culture across programmes, delivery, and volunteering.
- Champion safeguarding, inclusivity, and evidence-based practice across all areas of work.
You’ll Love This Role If You Are…
- a strategic systems-thinker who enjoys improving how organisations work and delivering impact at scale
- a collaborative and credible leader who brings people with them through change, building trust and momentum
- passionate about impact and using evidence to drive better outcomes for young people
- confident working with partners and stakeholders across sectors to create shared value
- values-led, with a strong commitment to safeguarding, inclusion, and high-quality delivery
- motivated by mission, and excited by the opportunity to shape the future of a national charity at a pivotal moment
Key Responsibilities
- Lead partnership and delivery activity aligned to the Transforming Futures Strategy.
- Co-design and implement a future-focused Target Operating Model (TOM) that supports effective, high quality delivery.
- Build, grow and manage strategic relationships with schools, funders, and partners to maximise impact and reach.
- Represent Young Enterprise externally and support partnership growth across sectors.
- Ensure programmes are delivered to a consistently high standard, with safeguarding, inclusion and quality at the core.
- Use data, evidence and insight to drive performance, learning and continuous improvement.
- Connect national strategy with regional delivery, ensuring local insight informs planning and decision making.
- Foster a collaborative, inclusive culture and support the development of high performing teams.
- Contribute actively to organisational leadership as a member of the senior leadership team.
A few practical things
- This role will require regular travel across the UK and monthly travel to London for leadership meetings and events.
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Applications must be received by 23:30 on 4 February 2026.
Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 10 or 11 February 2026.
1. What are the top three strengths, skills, or experiences you bring to the Assistant Director of Partnerships and Delivery role?
2. If appointed, what would you most want to achieve within your first 12 months in the role, and why are these priorities important to you and to Young Enterprise?
3. Why does leading the delivery and partnerships at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You
We are seeking a Governance Manager & Executive Assistant to play a pivotal dual role at the heart of our organisation. You will ensure excellent governance across the Board and Committees, while also providing exceptional executive support to our CEO and Senior Management Team.
This is an exciting opportunity for someone who enjoys variety, responsibility, and meaningful impact. You will be calm under pressure, excellent at building relationships, and meticulous in your approach. You will balance strategic awareness with strong attention to detail, handle sensitive information with absolute discretion, and bring proactive energy to supporting leaders at every level.
In this role, you will be the person who makes sure we run effectively, transparently, and confidently. You will keep our governance on track, support strategic decision-making, and ensure our CEO and Senior Management Team have the structure, information, and support they need to deliver our mission.
If you love combining precision with people skills and you are looking for a position where your organisational capabilities, governance expertise, and ability to make things happen will be truly valued—we’d love to hear from you!
Summary Of The Role
The Governance Manager & Executive Assistant plays a pivotal role in ensuring our organisation operates smoothly, transparently, and in line with best practice. You will lead the coordination of Board and Committee governance, managing agendas, papers, minutes, regulatory compliance, and the maintenance of key governance records. You will also support Board recruitment, induction, and development, and help manage core processes such as the governance audit, risk register, and policy oversight.
Alongside this, you will provide high-level executive support to the CEO and Senior Management Team — managing diaries, coordinating meetings, ensuring effective information flow, and handling confidential matters with professionalism. This role suits someone who is highly organised, proactive, and comfortable managing both detailed governance tasks and fast-paced executive support, enabling senior leaders to focus on delivering our mission.
Main Areas Of Responsibilities:
1. Governance & Compliance Management
- Support the Board and SMT with a complete governance audit and coordinate actions from the resulting governance action plan.
- Support the CEO and SMT with the day-to-day management of Board and Committee business.
- Prepare and manage agendas, papers, and minutes, ensuring all documentation is accurate and circulated within required timeframes.
- Oversee governance compliance, regulatory adherence, and alignment with best practice.
- Maintain up-to-date governance records, statutory filings, and related documentation.
- Support the CEO and SMT with reviewing and maintaining the organisational risk register and coordinating actions.
- Maintain a repository of historic policy versions to support auditing and traceability.
- Support Board recruitment, induction, training, and evaluation processes.
- Facilitate effective communication between the Board, its committees, and SMT.
2. Executive Support
- Provide comprehensive administrative and executive support to the CEO and SMT, including diary management, correspondence handling, travel planning, and meeting organisation.
- Coordinate schedules and support the wider SMT team with document preparation and logistics.
- Manage the flow of information to and from senior leaders, ensuring timely action on priorities.
- Handle confidential matters with discretion and professionalism at all times.
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted on a rolling basis.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Purpose of this role
At NEON, we know that you can’t separate the external work of the organisation from the internal work. They are so interlinked and interdependent that they both have to be given priority and resources if we want to achieve high impact. We see them as inseparable.
So the purpose of this role is to support NEON achieving its mission by ensuring things are running smoothly:
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day-to-day through running some of our core systems and processes and being responsive to team needs
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in the long-term by helping to embed a progressive culture and working on operational projects
Key Responsibilities:
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Overseeing tech systems and hardware - website management, Mobilize, Nationbuilder, GDrive, Slack & other communication channels, laptops, mobiles, printers, and meeting tech & peripherals - and provide technical support to staff as well as collaborating with our external IT support providers;
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Overseeing day to day running of the office, managing office supplies including first aid and ensuring accessibility as well as supporting hybrid working needs;
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Supporting GDPR compliance - being the point of contact with our external advisor, supporting data champions in the hubs and managing GDPR changes;
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Working with the People & Ops Manager to run excellent people processes for the lifecycle of our staff from recruitment and induction to offboarding;
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Participate in Operations projects, for example IT review & optimisation, GDPR review or programme support review;
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Managing logistics for board & other meetings, team away days and retreats, other NEON events and other ad hoc team support, in particular for the EDs - booking meeting rooms, sorting out meeting tech or ordering food;
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Monitor organisational accounts including generic email accounts and NEON networks;
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Running delivery of an ops programme with the whole ops team - currently this is ops peer support network but with ambitions to expand to a formal programme;
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Play an active part in the whole NEON team, contributing to organisation-wide plans.
Who you are:
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You care about organisational culture and people and have some experience in this role that you want to build on. You are committed to improving conditions & processes for the benefit of your colleagues and the wider movement.
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You have experience dealing with people in different capacities, both internally and externally, on a day to day basis, and build strong working relationships.
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You have the skills and drive to do day-to-day people & ops tasks listed above and want to do them as a regular part of your job. You see this as important work in itself, not just a stepping stone to other parts of NEON (though you are also keen to learn about all aspects of NEON’s work) This includes doing logistics (venue bookings, booking travel for 40+ people, organising catering etc), and “facilities” work like keeping our office running well and ensuring our team have the equipment they need to work well.
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You are experienced with using a range of IT and tech and are happy to learn new apps and new bits of hardware, so that you can get all of your IT tasks done well, and teach the team how to use things whether that’s updating our website, helping the team to use Slack as well as possible, or finding a new solution for hybrid working
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Able to flex between longer term projects, regular cycle work and responsive requests - you are great at being self-motivated in order to push longer projects forward over weeks or months, as well as getting daily or weekly operational tasks done. But you can also shift your workload to turn things around on a day when it’s important.
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You are proactive, well-organised and feel empowered to solve problems yourself when they come up (sometimes described as an “ownership mindset”), as well as balancing this with asking for help when you need it
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Excellence is important to you and it shows in your work. Whatever you do, you do it to a high standard. To you, it doesn’t matter whether that’s making sure our office plants are all watered, or coordinating all of the logistics for one of our flagship programmes, it will be done excellently and to deadline
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A great communicator and you know that good communication is really important to the type of work you do - you’ll be happy to use our internal comms systems (Slack, Google Suite, Asana) to keep everyone in the loop on your work, and you’ll do the same for participants on our programmes via email and phone
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You’re willing to continuously learn and grow - you have growing levels of self-awareness and emotional intelligence, including around your own power and identity and how that means you relate to others. As a result, you’ll give and receive feedback from others well (or be willing to learn and change) and learn to give feedback well too)
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Committed to NEON’s purpose of building the power strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect and our commitment to anti-oppression
Please visit our website for more details & how to apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
This is a fantastic opportunity for a highly organised individual to assist the Membership Services Senior Manager.
Supporting the day-to-day operations of our membership function, the successful candidate will be pro-active and highly organised. This role is vital in ensuring a positive experience for current and prospective members, maintaining accurate records, supporting recruitment and retention activities, and contributing to our communications and engagement efforts.
Scope and Accountability:
Membership Administration
- Maintain and update member records in the CRM system, ensuring accuracy and data integrity.
- Process new membership applications, renewals, and resignations.
- Raise invoices for membership fees in accordance with finance procedures.
- Track and chase outstanding invoices in a timely and professional manner.
Member Engagement & Communications
- Draft and schedule e-blasts.
- Reach out to members to gather content, case studies, testimonials, and updates to feature across newsletters, campaigns, and advocacy work.
- Support the coordination of member surveys, feedback initiatives, and engagement campaigns.
- Respond to membership enquiries via email, in a timely manner.
- Assist with member onboarding and relationship management.
Prospect Research & Recruitment Support
- Research prospective members, and opportunities to support membership growth.
- Assist in the development of recruitment materials and outreach campaigns.
Events & Campaign Support
- Assist with organising member events, webinars, and briefings.
- Support event administration including registrations and attendee communications.
- Assist with our Young Systems Leaders awards programme – communications for the award and supporting online workshops.
Other Administrative Support
- Maintain internal filing systems and documentation related to membership activities.
- Support cross-departmental projects where membership data or insight is required.
- Contribute to improving membership processes and identifying opportunities for efficiency.
- Provide general administrative assistance to the Senior Membership Manager and wider team.
General
- To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
- To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
Skills & experience
- Strong administrative experience, ideally within a membership body, charity, association, or customer-focused environment.
- Proficient in the use CRM systems and confident handling data.
- Excellent written and verbal communication skills.
- Strong attention to detail and highly organised.
- Ability to handle multiple tasks and meet deadlines.
- Experience using email marketing tools.
- The ability to operate autonomously.
- Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.
- A collaborative approach.
- Commitment to the values and behaviours of IAPB.
Other Information
- Benefits include 30 days annual leave (plus statutory bank holidays)
- Pension scheme – 10% Employer contribution, no minimum employee contribution
- Group life assurance
- Hybrid working - this role will require 1 day a week (Tuesday) in our London office, the rest of the time will be home based.
- Flexible working
- Employee Assistance Provider
- Various family friendly policies
- We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.
There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that access to eye health services are vital to everything, for everyone.
IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach. We are a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.
We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
To apply:
Please apply via CharityJob. Closing date 18th January 2026.
Due to the volume of applications received, we are unable to respond to everyone. If you have not heard from us within 28 days of the closing date, please assume your application has been unsuccessful.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.
We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.
We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.
The Role
Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.
This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.
This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.
Key Responsibilities
Leadership and Strategy
· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan
· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.
Finance
· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.
· Ensure robust financial controls and compliance with regulatory requirements.
· Manage cashflow, reserves, and risk, supporting strategic financial planning.
· Lead on financial reporting to the Board and relevant committees.
· Oversee payroll, pensions, and financial administration.
· Managing the annual audit process and liaising with auditors
· Liaising with tax specialists on VAT, corporation tax and other matters as required.
· Liaising with the Treasurer on all key financial matters on a quarterly basis
Business Operations
· Ensure efficient delivery of office services and a safe, well-maintained working environment.
· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs
· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation
· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
· Manage contracts, suppliers, and internal processes to ensure value and efficiency.
· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.
· Lead on the annual insurance renewal process
HR and People Development
· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.
· Embed inclusive HR policies and practices aligned with MediCinema’s values.
· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.
· Support line managers in developing high-performing, motivated teams.
· Ensure compliance with employment law and HR best practice.
· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.
Governance and Compliance
· Maintain up-to-date policies and procedures across finance, HR, and operations.
· Ensure compliance with legal, regulatory, and safeguarding requirements.
· Support the CEO and Board with governance processes, reporting, and policy development.
The Person
Experience and Background
We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.
You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.
Skills and Qualifications
· Professional accounting qualification (ACA, ACCA, CIMA or AAT)
· Strong understanding of HR, IT, risk management, and governance in small teams
· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)
· Excellent project management and strategic planning skills
· Strong interpersonal skills and the ability to lead and mentor others
· A proactive, organised, and solutions-focused approach
How to Apply
Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Green Alliance is an independent think tank and charity focusing on ambitious decisions for the environment. The finance assistant plays an essential role in maintaining control over our finances and operations. This role will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the head of finance.
We are looking for an enthusiastic individual who has a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.
This is a temporary part-time role for two days a week until the end of March 2026, to start as soon as possible.
Key tasks and responsibilities
To process and monitor financial transactions, perform accounting reconciliations and help ensure that Green Alliance’s finances are accurate and up to date. Duties include the following:
- Prepare sales invoices and credit notes on our accounting system and email to customer.
- Record purchase invoices and credit notes on accounting /system and allocate to correct expenditure and project codes. Obtain approval of invoices in line with our finance handbook. Prepare fortnightly invoice payment run and enter to banking system for authorisation.
- Set up new suppliers on accounting system, completing Supplier Information Request forms and undertaking credit checks, where applicable.
- Processing of staff expenses, ensuring compliance with finance handbook, through to payment on banking system.
- Import credit card transactions to accounting system and prepare expense sheets for cardholders. Once credit card expense sheet completed by credit card holder, agree to receipts and process for payment.
- Process, reconcile and pay monthly payroll run through a bureau.
- Help to prepare quarterly VAT returns, ensuring compliance with HMRC regulations and the agreed formula for recovery.
- Prepare monthly bank reconciliations from bank import including allocation of all income and expenses to account codes.
For more information and to apply, please visit our website.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Executive Assistant who loves what you do and wants to do it in an organisation that makes a real difference in the world?
We have an exciting new role of Executive Assistant supporting our two Co-Executive Directors and Board. You‘ll join our team at an exciting time as our Co-Executive Directors (who joined in 2025) continue to settle into Synchronicity Earth, meaning you’ll be able to stamp your own style onto this brand new role.
You’ll be a vital part of our governance processes as the key coordinator of meeting scheduling, papers, and ensuring actions are completed. As the right hand to our Co-Executives, you’ll support them with diary management, travel, and will be a trusted support person in their daily working lives.
To be successful you’ll bring prior experience as an Executive Assistant who has supported a Board. Your organisational skills, attention to detail, and appreciation of how to work with tact set you apart.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our decision-making process for recruitment.
Closing date: 26 January 2026 10am
First stage interviews (Zoom): 2 - 6 February 2026
Second stage interviews (at our office in-person): 9 – 13 February 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the surey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The Guaranteed Interview Scheme link is available in the attachment labelled Diversity Survey and Guaranteed Interview Scheme.
The client requests no contact from agencies or media sales.
Director of Operations
Lead with Purpose. Shape the Future of Christian Care.
Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.
About the Role
As Director of Operations, you will:
- Lead and oversee our portfolio of established care homes and housing schemes.
- Ensure regulatory compliance, quality of care, and financial sustainability.
- Drive operational excellence, innovation, and efficiency through systems and processes.
- Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
- Inspire and develop a talented team of managers and operational leaders.
This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.
About You
- We are looking for a strategic, values-driven leader who brings:
- Significant experience in adult social care operations or a closely related sector.
- Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
- Proven ability to deliver quality and financial targets at scale.
- A collaborative leadership style, with a commitment to developing people and culture.
A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).
Why Join Us?
- Be part of a growing organisation with a clear vision and calling.
- Influence how society values older people and supports churches in ministry.
- Work in a culture that prioritises prayer, faith, and excellence.
- Competitive salary, generous holiday, pension scheme, and life assurance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re expanding our charity retail network, and there’s never been a better time to join us. As we open two brand-new shops in Camden and Kentish Town, alongside the continued success of our established High Barnet Furniture store, we’re looking for passionate and motivated, Full time and Part time Assistant Shop Managers to play a key role in the smooth running and success of our shops.
We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.
You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.
Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.
In return you’ll be rewarded by working in a retail role with purpose as our Hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you.
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
Please only apply for one vacancy if you are interested in more than one Assistant Shop Manager vacancy at North London Hospice please list this in your application or at interview.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
The client requests no contact from agencies or media sales.
Salary: £30,000 per annum
Hours: 37.5 hours per week, including occasional evenings and weekends
Contract: Full-time, Permanent
Benefits: Access to BCLM’s 31 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via BCLM Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to BCLM – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs
Black Country Living Museum is seeking an enthusiastic and dynamic individual to take on the role of Public Programmes Producer. Your passion and organisation will enable you to deliver a range of innovative and inspiring programmes which successfully engage audiences in the history of the Black Country.
What will you be doing?
• Designing, delivering and evaluating programmes for a range of audiences, including themed evening events, that showcase the best of BCLM.
• Collaborating with wider BCLM teams by delegating tasks, setting and meeting deadlines to ensure programmes are delivered successfully.
• Forging relationships and selecting artists and entertainers to develop programmes that are high quality and representative of our Black Country communities.
• Collaborating, consulting and co-creating with our local communities to ensure programmes are relevant and diversify our audiences.
• Supporting the development of themes, characters and stories of the Museum’s annual programme.
• Working alongside the Assistant Producers to distribute tasks, offer guidance and collaboration.
What are we looking for?
• A highly organised and creative individual with a proven track record of developing, delivering and evaluating projects and programmes.
• A record of successful achievement in a comparable organisation, specifically relevant to the purpose of the role.
• An ability to work independently as well as with internal teams, external partners and organisations to successfully deliver projects whilst balancing workload.
• Passion, enthusiasm and ideas for stories about the Black Country and creative ways to tell them to our audiences.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
• What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 19 January 2026
Interviews are expected to take place within 7 days of the closing date. Adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
You may also have experience in the following: Public Engagement Curator, Programme Curator (Public Programmes), Audience Engagement Officer, Learning and Participation Manager, Community Engagement Producer, Public Events Producer, Engagement and Interpretation Officer, Cultural Programmes Coordinator, Public Programming Manager, Exhibitions and Events Producer, etc.
REF-226 015
Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.
This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.
They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.
We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.
Please apply by sending your CV, along with a covering letter (no more than two pages), telling us why you think you are the best person for the job.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
We are looking to recruit a Visitor Experience Assistant to join our team based at our London site. You will join us on a part-time basis, working 1000 hours per year on a permanent contract. In return, you will receive a salary of £13,852.22 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Visitor Experience Assistant role:
We are looking for an enthusiastic, passionate team member who understands and are committed to providing customer service excellence and puts the visitor at the centre of everything they do.
The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.
You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.
As a Visitor Experience Assistant, you will have a variety of roles which will include:
- Proactive response to ensuring the highest possible visitor standards are maintained.
- Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
- Supporting activities, events, general museum operations and processing visitor bookings at admissions.
- Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
- Supporting the museum’s fundraising and commercial activities.
- Providing a safe and secure experience for everyone.
- Being a first aider and fire marshal. Training for both roles will be provided.
- Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
- There will also be the opportunity to provide engaging talks to visitors.
This is a permanent, part-time role working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
The role will be based at our London site.
Closing date for applications: 1st February 2026
Interviews will take place on: 12th and 13th February 2026
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!