Operation assistant jobs

Finance, FJ and Operations Director

Lead the transformation of finance 

IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO

Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.

About the role

As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.

This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.

Your Impact

• Shape and deliver CFG’s Finance Journey strategy across the organisation

• Lead cross-functional teams to elevate performance and maturity

• Represent CFG to media, government, partners, and sector bodies

• Inspire a mindset shift across the finance community—from operational to transformational

• Support income generation through strategic partnerships and product development

Key Responsibilities

Strategic Leadership

• Champion a culture of learning, inclusion, and continuous improvement

• Contribute to CFG’s strategic planning and organisational development

• Provide strategic leadership across the organisation and support the board

Operational Oversight

• Lead finance, governance, HR, digital/IT, and business development teams

• Deliver robust financial analysis, reporting, and resource planning

• Ensure CFG’s finance function meets evolving business needs

Finance Journey Integration

• Embed the Finance Journey ethos across CFG’s products, services, and internal practices

• Collaborate with communications, learning, and membership teams

• Shape new offerings—training, events, assessments, leadership programmes

Stakeholder Engagement

• Build relationships with sector experts, partners, and members

• Represent CFG in forums, steering groups, and collaborative initiatives

• Share your expertise and catalyse sector-wide transformation

Internal Collaboration

• Work closely with Co-CEOs and the Director for Engagement

• Champion joined-up leadership, planning, and performance monitoring

• Foster a culture of inclusion, learning, and innovation

Location & Flexibility

• Remote-first: work from home or a suitable location near you

• Quarterly staff away days and ad hoc in-person events (travel costs covered)

Relationships

• Reports to Co-CEO 

• Member of the Leadership Team

• Manages business development, HR, and digital teams

About CFG

Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.

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Ready to lead a movement that’s changing the face of charity finance?

Apply now and be the catalyst for sector-wide transformation.

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing closures where the whole organisation takes a break.
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• Health cash plan via HSF.
• Enhanced sick pay, as well as enhanced parental and adoption leave policies.
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

We have developed strong systems and processes over the past five years and are now focused on enhancing their efficiency and effectiveness to support the continued growth of Innovation Unit. We are seeking a capable and proactive Operations Assistant to help deliver this ambition. This is a varied and fast-paced role that sits at the heart of our organisation, supporting the smooth running of our core business functions, including HR, IT, systems, finance, recruitment, team events, and workspace coordination. Reporting to the Head of Finance and Operations, and working closely with the HR Manager, you will engage with colleagues across the organisation to ensure our operations are well organised, responsive, and people-centred.

You will be responsible for a broad range of activities, including managing shared systems and records, supporting recruitment and onboarding, coordinating team events and workspace logistics, and providing day-to-day support with IT and organisational platforms. You will also contribute to finance administration, business development processes, and support initiatives that strengthen team culture and employee experience.

This role requires proven experience in administration, operations, or HR support, ideally gained within a consultancy, charity, or purpose-driven organisation. You will be confident using systems such as Google Workspace, Zoom, Slack, and demonstrate the ability to learn and use new platforms effectively. You will be expected to manage tasks independently, apply sound judgement, and deliver work to a high professional standard.

You will need to build and maintain strong working relationships with colleagues, associates, and suppliers, and work effectively across a range of internal functions. This will require excellent communication skills, strong organisational ability, and the flexibility to adapt when circumstances change. A high level of discretion and care will be essential, particularly when handling sensitive information or supporting compliance processes.

Innovation Unit is a mission-driven organisation committed to tackling persistent inequalities and transforming the systems that shape people’s lives. You will be joining a collaborative, supportive, and high-performing team that values learning, inclusion, and a shared commitment to meaningful impact. From your first day, you will be expected to contribute actively to the success of the team and to the continuous improvement of our operations and employee experience.

If you are looking for a role that offers variety, responsibility, and purpose, and the opportunity to build and apply your operations expertise in a values-led organisation, we would be delighted to hear from you.

Timeline:

First round interviews will take place between 3rd and 7th November over video call. Final screening interviews with the Managing Director and completion of an aptitude test will be in the week commencing 10th November online.

All candidates will receive an email confirming that their application has been received. After this, we will only contact the applicants that have been selected for interview. Feedback on your application will be given through the Be Applied system.

Due to the nature of our work with children and vulnerable adults, Innovation Unit operates a Safer Recruitment policy. All offers of employment will be made on the condition of a DBS check being carried out and we will ask for two references.

Operations Assistant (Full Time – Office Based)  

Job Purpose:
The Operations Assistant provides support to the HR and Operations Manager by taking day to day responsibility, under guidance, for various facilities, safety and administrative processes, including HR administration, as well as responsiblity for locking/unlocking of meeting rooms, routine health and safety tasks and other matters that contribute to making the office a pleasant and functional environment in which to work. 

The duties will also include giving regular support to the Fulfilment Manager and under their guidance, process orders and support with despatch and deliveries, in addition to providing holiday cover, when the Fulfilment Manager is away.

Many aspects of this role require Manual Handling.

The ideal candidate will have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference.

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. 

Reports to:  HR and Operations Manager 

Direct Reports: No direct reports 

Location:  Head Office, Milton Keynes (This is not a Hybrid role, and will require attendance at the office Monday through Friday – 9-5pm or 8.30 - 4.30pm) 

Requisite Skills and Experience: 

Essential: 

• Excellent administration skills, detail orientated and systematic with the ability to prioritise competing demands

• Excellent communications skills, both written and verbal with the ability to adapt communication styles to the situation and audience 

• Strong interpersonal skills, ability to work within a close-knit team and have an adaptable and can-do attitude to work 

• Experience of handling and managing confidential data 

• Ability to handle difficult and sensitive issues, and to interact with empathy, compassion, tact, diplomacy and patience 

• IT skills including detailed knowledge of using Microsoft Word and Microsoft Outlook

• Effective organisational, planning and prioritisation skills 

• To be able to assist with manual activities of a physical nature 

• Able to work independently and as part of a team 

Desirable: 

• Experience of working in the charity sector 

• Experience of HR administration 

• Experience of using HR database, such as PeopleHR 

• Experience of PeopleHR, report running 

• Knowledge of Shopify

• Experience with working with databses and phone interactions

• Manual Handling experience 

• Health and Safety knowledge 

• Experience of Facilities and the management of maintenance requests 

Main duties:  

• Update internal HR databases, such as PeopleHR and employee files 

• Managing the WorkforUs mailbox 

• Recording and running reports from the database on sickness, leave, maternity etc 

• Assist in the preparation of HR standard template documents 

• Administering the onboarding and offboarding requirements for the organisation 

• To maintain the ATS when recruitment is live, and to support with the day-to-day recruitment activity, including but not limited to liaising with candidates, setting up interviews and preparing interview packs 

• Assisting with managing and maintaining database information for employee benefit schemes 

• Maintain and Update employee notice boards for HR and H&S 

• Opening, logging and distributing inbound post 

• Support with answering phone calls into the Office and responding to general enquiries 

• Recording and reporting on Environmental data 

• Assist with co-ordinating maintenance activities for the Office space 

• Support with H&S administration, such as Risk Assessments and Accident Reporting 

• To complete basic H&S checks including walk arounds, first aid kit maintenance 

• Support with Training requirements, booking of courses and the maintenance of a skills matrix 

• Monitor and maintain stationery requirements and office supplies such as milk, water 

• To assist with the setting up and presentation of the Meeting Rooms, to keep them well presented and to ensure that they are unlocked and locked each day. 

• To support the Fulfilment Manager on a regular basis with processing orders and deliveries 

• To cover in the absence of the Fulfilment Manager, the processing of orders and deliveries

• Participate with and support the HR & Operations Manager in HR projects on an adhoc basis 

• Ensure that relevant charity and other legislation is complied with

• To comply with Brain Tumour Research’s internal policies and procedures 

• To undertake any other reasonable duties as required by the HR and Operations Manager and Director of Finance and Ops 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 07th November 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.

Company Overview

Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.

THE JOB:

Key Responsibilities

• Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;

• External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;

• Supporting Internal Communications and Ways of Working;

• Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;

• Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.

• You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.

Requirements

• At least 2 years of experience in a role that demonstrates the required skills

• Strong organisational and administrative skills 

• High attention to detail and accuracy

• Good interpersonal skills and a team-player

• Proactive, eager to learn, and willing to take on varied tasks

• Professional, reliable, and solutions focused

• Comfortable working under pressure with multiple managers

• Ability to meet deadlines, monitor workflow and prioritise tasks

• Demonstrates initiative while respecting the boundaries of the role

• Discretion - the ability to work in confidence on sensitive matters 

• Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms

• Bachelor’s degree or equivalent professional experience

We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.

What We Offer

• Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year

• Opportunities for development including mentorship and training

• Supportive and inclusive work environment

• Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered

This role provides comprehensive administrative and organisational support to senior management, ensuring the smooth running of daily operations. As part of the region team the PA act as the first point of contact, managing communications, schedules, and confidential matters with the utmost professionalism and discretion. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.

We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

As an Administrative Assistant at Creflo Dollar Ministries Europe, you will play a vital role in ensuring the smooth operation of our ministry. Your contributions will support our mission by providing essential administrative support, enhancing our outreach efforts, and facilitating the daily functions of our office.

How to apply: Please upload a CV and covering letter, outlining how you meet the requirements of the role and person specification, using the application link on NASP's Career's Page by no later than Monday 27th October.

If you have any questions on this process, please find our Recruitment email on the NASP's Careers Page.

Role Details & Staff Benefits

Salary: £32,800 FTE per annum

Duration: Until 31st March 2027 (with possibility of extension)

Hours: 0.6 - 1 FTE (3 – 5 days per week) – The role can be configured for part-time or full time working

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum (pro rata), plus Bank Holidays

• An additional day of paid leave per year on your birthday

• Opportunities for Volunteering & CPD days each year

• Opportunity to request flexible working arrangements, including compressed hours

• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:

This is a key role within the NASP Operations team, providing exceptional support to the Executive Leadership Team (ELT) currently consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; as well as the Board of Trustees. In addition, the role will play a central role in driving best practice and efficiency across the organisation as part of the wider Operations team.

The role will support communication between NASP and our key stakeholders and partners (including government officials, ministerial departments, and international sector leaders), providing detailed administrative support, requiring a keen eye for detail, excellent communication skills, and an ability to work flexibly and proactively. In addition, the role will act as the main point of contact for our relationship with London's Southbank Centre, where the NASP office is based, including managing room bookings and logistics for key meetings.

The role would suit an energetic, proactive, and highly organised individual who is driven by the mission of NASP, and wants to contribute across the organisation to make an impact. As a member of the Operations team, there may also be opportunities to apply the core skills of this role, such as scheduling, logistics, and document creation/management, to support wider organisational projects; and to develop within the role, depending on agreed FTE and capacity.

Person Specification:

Experience & Knowledge:

• Experience providing high-level EA/PA support; managing complex diaries and mailboxes

• Experience supporting formal meetings, including arranging logistics, agendas, and preparation/dissemination of key documentation

• Minute-taking and summarising of key headlines/actions

• Event management skills such as preparing itineraries and schedules, risk assessments, arranging catering and production, and liaising with venues

• Experience of office management, such as ordering supplies and liaising with service providers

• Experience of project support/coordination, such as overseeing schedules and stakeholder management

• Knowledge of charity governance and best practice (desirable)

• Knowledge of the VCFSE sector and/or Social Prescribing (desirable)

Skills & Attributes:

• Affinity with NASP’s Values as defined in the NASP Strategic Plan

• Proactive and driven, able to pre-empt issues and provide solutions

• Excellent written and verbal communication skills

• Ability to manage complex schedules & prioritise, with understanding of ELT priorities

• Attention to detail, with ability to quickly understand and summarise information

• Use of Microsoft Office suite, including Teams, Excel, Word, & Sharepoint

Responsibilities:

Executive Assistant:

• Providing detailed diary administration for the Executive Leadership Team (ELT), consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; prioritising and taking a pro-active approach to both short and long-term planning

• Providing wider diary and scheduling support for the organisation where appropriate (e.g. senior management meetings)

• Supporting key meetings as appropriate, including drafting agendas, minuting, and preparing documentation, as well as logistical support (e.g. room/venue bookings, catering, etc.)

• Supporting ELT in the preparation of materials for presentations such as for Board Meetings, Staff sessions, such as designing/formatting slides & briefing documents

• Acting as an approachable first-point-of-contact for all internal and external stakeholders for ELT and the wider organisation

• Supporting stakeholder management, including tracking contacts, updating statuses, arranging key meetings, and managing key external relationships

• Overseeing administration of wider organisational meetings (e.g. Monday morning team meetings), including transcriptions and agenda planning

• Providing any other administrative or logistical support to ELT as required

• Support ELT with strategic projects as required (depending on agreed FTE)

Board & Trustee Support:

• Acting as key liaison between the NASP board of trustees and the wider organisation

• Ensuring Board papers are drafted, collated and issued in a timely manner including minuting and managing actions, including for all Board Subcommittees (currently Finance/Risk and Remuneration/Culture)

• Overseeing board administration processes, e.g. Conflicts of Interest forms/register, Charity Commission Updates, etc. 4 Registered charity in England (1191145)

• Arranging logistics for Board meetings as required (room bookings, travel, catering, etc.)

• Supporting on trustee recruitment as required, including making arrangements for interviews

Operations Support & Office Management:

• Act as key member of the Operations team, proactively identifying improvements to processes and wider NASP culture

• Oversee shared mailboxes where needed, and providing cover for Operations colleagues when appropriate 

 • Oversee the management of the NASP Office at Southbank Centre, act as key liaison with venue, and ensuring space is efficiently run 

Reporting To: Director of Operations

Executive Assistant /Office Manager – Immediate start temporary contract.

Full-time, Hampshire -  possibility of some home working once established in role. National Charity

I am delighted to be working with an amazing national charity in search of an immediately available, experienced Executive Assistant /Office Manager for a three month temporary contract.

This is a great opportunity for a proactive and highly organised professional to provide seamless support to the CEO and Board of Trustees, while managing the smooth day-to-day running of the office.

Key responsibilities:

• Provide high-quality executive support to the CEO – diary, meetings, travel and correspondence.
• Coordinate Board and senior leadership meetings – prepare agendas, papers and accurate minutes.
• Manage office operations, facilities and supplier relationships.
• Support general administration, invoicing and record-keeping.

About you:

• Experienced PA/EA supporting senior leaders or trustees.
• Strong organisational and communication skills, with excellent attention to detail.
• Confident managing office operations and external suppliers.
• Professional, adaptable and discreet.

This temporary role offers an immediate start, with the potential for some home working once established. Join a national charity making a real difference and keep things running smoothly at the heart of their operations.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

This is an exciting opportunity to join a small but growing team as we enter a new chapter in our ministry. Based in Belfast, you will be in a key position in the organisation: providing executive assistance to the CEO and responsible for our finance and HR administration. This is a new post with opportunity to shape and develop the role.

We're looking for a committed Christian who is a proven administrator, can juggle multiple priorities and is excited by change and innovation. You will have a track record in providing executive assistance at a senior level and will be able to demonstrate excellent teamworking and communication skills.

The job is permanent and full time, but we are open to considering applicants who want to work full time over 4 days or substantial part-time (4 days).

If you think this role is for you, we would love to hear from you. To apply, please submit your CV and a covering letter showing how you meet the person specification. 

Deadline for applications: 12pm, 16 November 2025 
First interviews (online): 27 November
Second interviews (in person, Belfast): 5 December

In accordance with the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising evangelical Christian and in agreement with our statement of faith, vision, mission and cultural values.

Please note: This vacancy has attracted a large number of applications. We are temporarily not accepting applications while we assess the current candidates. Please check back later for any updates.

Job Title: Team Assistant 

Location: Remote 

Salary: £25,104 (pro rata) 

Hours: 21 hours per week (flexible working patterns considered) 

Contract: Part Time, Permanant 

Are you highly organised and passionate about creating supportive, inclusive workplaces? We're looking for a proactive Team Assistant to keep our operations running smoothly at GFS. You'll provide vital administrative support to our CEO and Leadership Team, coordinate board meetings, nurture our team culture, and ensure everyone is connected and supported to deliver impactful work.

About Girls Friendly Society

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.   

Why Join Us?

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget to support your professional development

Our Commitment to Equality, Diversity and Inclusion

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.

Key Dates

· Closing date: Noon, 11th November 2025

· Informal Q&A (optional): 1pm, Wednesday 5th November 2025

· Interviews: Monday 24th and Wednesday 26th November 2025

 About us  

The Barbican is an arts, learning, and conference centre in the heart of the City of London.   
  
We’re passionate about showcasing the most exciting art from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year we present thousands of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.  

We’re rooted firmly in our neighbourhood, collaborating with local communities to create joyful celebrations of the stories and places they care about, while putting the City of London on the map as a destination for everybody. Central to our purpose is supporting emerging talent, shaping opportunities that will accelerate the next generation of creatives.  

As a purpose-driven organisation, our values inform our work as well as our everyday decisions. We want to ensure that creativity, inclusion, community, and enterprise are an essential part of the Barbican. By underpinning everything we do with our organisational values, by being inclusive, connected, sustainable, and daring, and by approaching our work in a joyful way, we hope that being part of the Barbican community will become a positive, life-enhancing experience for everyone.  

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We’re looking for someone with a passion for fundraising and the systems and processes that make it thrive.

As the Barbican enters an exciting new era under new leadership, there couldn’t be a better time to join us. We’re focused on the future: opening up access to the arts, transforming our building through the Barbican Renewal programme, and reimagining what an arts centre can be through our Artistic Vision for 2025–2030.

The Development Officer, Operations will play a key role in supporting this transformation. Working at the heart of our Development team, you’ll help ensure the systems, processes and data that underpin our fundraising are efficient and robust, enabling the Barbican to deliver its ambitious artistic, learning and community programmes.

This is an excellent opportunity for someone looking to build on their fundraising experience and contribute to the work of an exciting multi-arts venue at a pivotal moment. The successful candidate will be a strong analytical thinker who can work with multiple systems and manage projects simultaneously. You’ll be supported to gain experience across the full spectrum of fundraising activity while helping to shape the systems and processes that underpin the department’s success.

The Development Officer, Operations supports our fundraising goals in these key areas:

• Supporter CRM database (Spektrix) 
   
• Gift administration 
   
• Audience giving fundraising 
   
• Reporting and insight 
   
• Data governance and compliance 
   

This operational support underpins the success of the Development department and plays a crucial role in the growth and effectiveness of an ambitious fundraising team.

Working closely with the Development Manager (Operations), you’ll help ensure the department’s fundraising systems, processes and data are managed effectively. You’ll also contribute to the delivery of Audience and Appeal fundraising strategies, supporting initiatives that engage our audiences and inspire giving.

This role offers the opportunity to join a growing team within a dynamic cultural institution, with scope to create, shape and implement new processes that help the team achieve financial growth in support of the Barbican’s ambitious and exciting future.

If you’re inspired to help shape the future of the Barbican by strengthening the systems and insights that power our fundraising, we’d love to hear from you.

The Barbican offers an excellent range of staff benefits. 

To apply click on the 'Apply Online' button below.

Deadline for applications is 9:00 am, Friday 31st October 2025.  Please note that we are unable to accept late applications. 

We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

SHOP MANAGER - NEW STORE SOLIHULL

Hours: 37.5 hours per week

Salary:  £26,522 - £30,935 per annum

RELIEF ASSISTANT SHOP MANAGERs (RASM)

FULL-TIME – 37.5 HOURS PER WEEK

Salary:£23,875 per annum

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

Salary:£14,006 per annum (£23,875 full-time equivalent)                                                                                 

Closing Date:  16 November 2025                                                                                         

DBS Requirement: Basic check

Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!

Are you a passionate and driven retail professional ready to take the next step in your career?

Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?

At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.

SHOP MANAGER

What You’ll Be Doing:

· Inspire and lead a dedicated team of staff and volunteers.

· Drive shop performance through smart rota planning and team development.

· Create an inviting and well-organised shopping experience with high-quality stock presentation.

· Champion donations and ensure all items are sorted, sized, and priced for sale.

· Maintain a clean, safe, and welcoming environment for customers and team members.

What We’re Looking For:

· Proven retail experience—charity sector experience is a bonus!

· A passion for exceptional customer service and community engagement.

· Strong communication and organisational skills.

· Confidence working with sales targets and performance metrics.

RELIEF ASSISTANT SHOP MANAGERS

As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You’ll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You’ll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025