Operation assistant jobs in Cardiff
Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.
About The Role
WWT is the charity for wetlands.
This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.
Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.
You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.
You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.
About You
To join as our Assistant Director of Operations, you will need to evidence:
- Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
- Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
- Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
- The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
- An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
- A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
- Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Closing Date: 23rd February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



The Woodland Trust is looking for an Assistant Site Manager in the South East (Berkshire, Buckinghamshire and Oxfordshire). The role forms part of the Southeast Region’s Operations team and involve working closely with the two Site Managers responsible for Berkshire, Buckinghamshire and Oxfordshire. Together, you will support the management of the Woodland Trust’s sites across these three counties.
The Role:
• To assist in the delivery of woodland management works by supporting the management of site-based contracts, supervising contractors, and working alongside volunteers
• To support the review of woodland management plans, including carrying out Woodland Ecological Condition Assessments, herbivore impact assessments and site surveys
• To implement WT Health and Safety policy on sites, including tree safety inspections, site risk assessments, monitoring of work and appropriate recording of visits
• To support the Trust’s engagement with visitors and the communities at key sites across the 3 counties, and support across the SE region as required
• To assist with the effective communication of estate-based information and stories, to support our local communication plans
• To ensure works adhere to FSC, FISA and Woodland Trust policies, standards and procedures
• To assist other staff in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To assist in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To maintain effective and regular communication with site managers for Berkshire, Buckinghamshire and Oxfordshire, and to maintain an up-to-date record of activity
The Candidate:
We are looking for candidates who have the following:
• You’ll have experience of land-based management in the forestry or nature conservation sector
• Proven experience of community engagement and or volunteer management.
• Experience in being results focused - self-motivated, flexible and well organised, you will be able to demonstrate experience of prioritising and meeting targets to tight deadlines. You will have a ‘can do’ positive approach and be comfortable working independently and remotely, and able to respond and resolve to any site-specific issues as and when they arise, promptly.
• Experienced in working collaboratively across multiple teams
• You’ll be IT literate, with MS Office experience, and proficient in the use of Aps on mobile devices
• Proven communication skills, both verbal and written, and the ability to represent the WT, both internally and externally, in a professional, competent and positive manner.
Qualifications:
• Qualified to HNC/Level 4 in forestry/countryside management or a related field.
• A full driving licence and the ability to undertake regular travel across Berkshire, Buckinghamshire, Oxfordshire and other parts of the Southeast region. A company vehicle will be provided for this role.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 12th March 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.
The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations.
Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.
Key Responsibilities
-
Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.
-
Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.
-
Liaise with the public via email by responding to new incoming enquiries.
-
Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.
-
Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.
-
Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.
Person Specification
Essential Criteria:
-
Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
-
Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
-
Strong written communication skills
-
Excellent written and spoken proficiency in English
-
An eye for detail
Desirable Criteria:
-
Administrative and/or communications work experience
-
Having an understanding of GDPR
-
Experience working with teams from diverse cultural backgrounds
Diversity and Inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
Application process: Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.
Closing Date: This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.
Interviews: Will take place on a rolling basis, so we encourage you to apply early.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1MM Programmes Administrator (Operations & Delivery)
Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region
Contract: 6 months (continuing subject to funding)
Hours: 37.5 per week
Salary: £25,000 (pro rata)
Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)
About Us
We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.
About the Role
This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.
If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.
What You’ll Be Doing
- Coordinating training workshops and events for mentors and staff
- Supporting mentor recruitment, onboarding, and engagement
- Managing programme communications and bulletins via Brevo
- Administering DocuSign and maintaining accurate records
- Tracking and monitoring DBS checks and suitability processes
- Managing delivery, safeguarding, and enquiries inboxes
- Providing admin support across regions, including mentor engagement
- Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR
What We’re Looking For
You’ll be someone who is:
- Passionate about improving outcomes for young people aged 14–25
- Highly organised, detail-focused, and comfortable juggling priorities
- Experienced in event administration
- Confident using digital systems and learning new tools
- 2 years experience in HR and general administration, operations, or programme support
- Calm, professional, and confident handling sensitive information
- Proactive, adaptable, and happy supporting across teams and regions
- Committed to safeguarding and safer recruitment practices
Why Join Us?
- Be part of a mission-driven organisation making real impact
- Play a vital role in safe, high-quality mentoring delivery
- Work with a supportive, values-led team
- Opportunities to learn, grow, and shape better systems
How to Apply
To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.
️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
Finance Assistant
Gendered Intelligence (GI), established in 2008, is a registered charity that works to expand understandings of gender and improve the lives of trans people.
We are a trans-led and trans-involving organisation with a wealth of lived experience, community connections of many kinds, and a depth and breadth of trans community knowledge that is second to none.
We imagine a world where many different gender identities and expressions are visible and valued and where trans, non binary and gender exploring people live healthy, safe and fulfilled lives.
Job Overview
- Hours: 0.4FTE (14 hours per week)
- Contract type: Fixed Term, 12 months
- Salary: £13,479.57 (£33,698.93 FTE), plus London Weighting of £1,300 (£3,250 FTE) where applicable.
- Location: Remote, with the option of hybrid working from our London office
Recruitment Process & Timeline
- Deadline for submission of applications: Noon on Friday 20th February 2026(due many more applications than anticipated, this role is now closing a week earlier to allow the panel to shortlist)
- Shortlisted applicants will be informed by:Wednesday 4th March
- Interviews are provisionally organised for: Tuesday 10th March
Main Duties and Responsibilities
You will be working closely and collaboratively with the Finance Officer, who will have oversight of the following areas and will induct you into the financial systems and procedures:
- Manage the finance email inboxes (payables and receivables).
- Maintain accurate and detailed Purchase Ledger records: liaising with budget holders for authorisation, posting supplier invoices to Xero and making payments.
- Raise Sales Ledger invoices to customers in a timely fashion and other receipts such as Donations and grants and monitoring credit control.
- Manage the administration of several Petty Cash floats, Cards and Staff Expenses including liaising with staff members for receipts and returns.
- Process Bank Reconciliations.
- Support with month-end, quarter-end, year-end and ad hoc finance tasks and reporting requirements
Full job description, with person specification, in the attached recruitment pack. Please read the full job description before beginning your application.
Diversity Information
We are actively seeking to bring people with different lived experiences, diverse backgrounds, abilities and gender identities into the organisation, to create a workplace that is welcoming for all.
Please be aware that we are currently unable to sponsor visas and ask that candidates ensure they have the legal right to work in the UK for the duration of their employment with us.
Additional Support
Want to learn more before applying? We’re aware that people may have different needs or additional queries, and we want to support all potential applicants.
Please see the attached recruitment pack for details of the support we offer at GI.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.
About the opportunity
As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.
This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.
Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.
This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.
About you:
You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.
You'll have:
- Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
- Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
- Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
- Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
- Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
- Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
- Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
- Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.
What you'll focus on:
- Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
- Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
- Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
- Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
- Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
- Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
- Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
- Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.
Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Your outstanding management of the Woodland Heritage Skills project will ensure that the project meets its objectives and in doing so help the charity in achieving its mission.
You will be a core part of how Woodland Heritage is achieving its mission and it will be an incredibly rewarding and varied experience!
Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow.
About the role
- The role is full time 37.5 hours per week for a fixed term of two years, with planned evening and weekend working as required.
- We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
- 25 days plus Bank/Public holidays as paid leave
- Salary £35,000 PA FTE
- Your line manager will be the Chief Executive
- Employer contribution from nest pension
All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.
This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.
A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity.
About you
You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of managing projects, delivering educational impact and a willingness to learn and to be flexible.
Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy.
Job Description
Job Title: Fundraiser - Volunteer Board Fundraising
Directorate: Engagement & Fundraising (Philanthropy & Partnerships)
Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)
Location: Wales (home based or hybrid)
Salary: £31,171 - £36,631 dependent on experience
Date last amended: January 2026
Context and Background
The NSPCC relies on voluntary income for the majority of its work to keep children safe,
prevent abuse and ensure every child has a voice. To secure long -term sustainability, the
charity has reshaped how it engages supporters through the Engagement and Fun draising
Directorate. Within this, the Philanthropy and Partnerships Department brings together
high -value audiences and supporter -led income. The Volunteer Board Fundraising team
leads income generation through regional and national volunteer boards , volunteer -led
fundraising initiatives and delivery of special events through our high value event
committees . These activities play a vital role in maximising sustainable income, engaging
senior volunteers, and supporting long -term supporter relationships.
The volunteer boards are made up of influential and successful senior stakeholders who feel
passionately about the NSPCC and volunteer their time to help the NSPCC generate income
and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities
via events, corporate partnerships and major gifts from individuals.
– their
This role will support , and lead the growth and development of, the s uccessful Wales
Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full
Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,
overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The
board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated
Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current
board is to support the raising of over £1m annually from a range of supporter audiences
and promote the NSPCC across Wales by organising events (both fundraising and
engagement), establishing new contacts - primarily high net worth individuals and corporate
partners - and supporting the delivery of NSPCC services including recruitment of
volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate
partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,
digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure
volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,
and achieves strong ROI.
The role of the Fundraiser is to cultivate and steward key relationships and deliver special
projects across the volunteer board and their network to deliver against annual income
plans .
Job purpose
• To contribute towards the delivery of sustainable income through the Wales
Fundraising Board
• To contribute towards the delivery of annual income and engagement plans,
ensuring volunteer activity is high -quality, compliant, and supporter -centric
• Build and manage relationships with senior volunteers and board members,
maximising long -term support and value
• Provide operational support and management of volunteer partnerships & projects
Key relationships - Internal
• Member of the Volunteer Board Fundraising team
• Reports to a Fundraising Manager, Volunteer Board Fundraising
• Works with colleagues across Philanthropy & Partnerships, including Corporate
Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship
Fundraising.
• Member of the Wales Leadership Group, supporting the Assistant Director for
Wales and other Wales -based colleague s and teams.
• Collaborates with Public Engagement (marketing, brand, digital) to support
volunteer fundraising campaigns and engagement
• Works with Fundraising Operations (data, compliance, finance, procurement) to
ensure processes are efficient and compliant
Key relationships - External
• Volunteer board chair, members and regional ambassadors including Wales
Fundraising Board members and senior advocates
• NSPCC’s Trustee for Wales
• Senior supporters and networks (individuals and organisations ) engaged through
volunteer -led activity
• Agencies, venues and suppliers supporting volunteer fundraising
• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities
Contributing to Volunteer Partnerships Strategy and Income
• Contribute to the delivery of the Volunteer Partnerships annual business plan to
maximise net income and long -term value through the volunteer boards
• Support the Wales Fundraising Board and their networks , ensuring their fundraising
and engagement delivers sustainable income and long -term value
• Lead on delivery of specific fundraising projects .
• Support a portfolio of fundraising and stewardship events led by the Wales
Fundraising Board to engage with new and existing supporters both in and outside
of Wales.
• Contribute to KPIs for income, supporter experience and ROI, addressing risks and
identifying opportunities for growth
• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales
Fundraising Board
Managing Volunteer Relationships
• Steward senior volunteers and board members, ensuring they feel supported,
inspired and connected to the NSPCC’s mission
• Provide tools, resources and guidance to volunteers to support their fundraising
and advocacy
• C arry out research through a range of sources, to contribute to proposals, donor
strategies and fundraising communications.
• Develop and create engaging materials for external audiences
• Ensure compliance with NSPCC policies, fundraising regulations and best practice
in all volunteer -led activity
Collaboration and Centre of Excellence
• Act as a centre of expertise for volunteer -led fundraising across the NSPCC
• Collaborate with colleagues across Engagement & Fundraising to embed volunteer
fundraising within wider supporter journeys and campaigns
Budgeting , Finance and Evaluation
• Contribute to the budgets for volunteer fundraising activity, whilst supporting the
Fundraising Manager to accurately monitor income and expenditure
• With the support of the Fundraising Manager , ensure accurate data capture and
reporting
• To provide financial administrative assistance to budget holders, including
processing invoices, placing orders, undertaking financial analysis, cash handling
and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation
directorate
• To update databases and supporter information systems as directed, in line with
Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the Directorate and
wider NSPCC activities.
• To adhere to all the NSPCC’s standards, policies and procedures.
• To evidence an understanding of and commitment to the NSPCC’s values and
behaviours.
• To maintain an awareness of and comply with data protection regulations and
internal data protection policies.
• To be responsible for personal learning and development, to support the learning
and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be proactive in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the
NSPCC’s Health and Safety policy and procedures
• To take personal responsibility for keeping up to date with NSPCC work to
end cruelty to children, including securing updates on project and service developm
ents and general NSPCC news
• A commitment to safeguard and promote the welfare of children and young people
Person specification
1. Experience of building effective relationships through face to face interactions with
existing and new high -level individuals and/or organisations, leading to securing
fundraising income via long -term partnerships.
2. Commercially minded; ability to apply commercial knowledge and understanding to
fundraising partnerships ensuring that NSPCC activity has a competitive edge in
the market place. NSPCC fundraising activity must be appealing and commercially
viable.
3. Exceptional project management skills; ability to see a project through from start to
finish, reaching a desired income target. Must have meticulous planning skills and
show great attention to detail. Must be self -motivated and highly proactive.
4. Target driven with proven financial management and reporting skills, including
accurate budgeting and contingency planning. A track record of achieving financial
and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic
motivations and current trends in high value and corporate fundraising across the
UK.
6. Excellent written and verbal communication skills to deliver fundraising pitches,
ideas and project updates to a range of audiences in a clear, inspiring and confident
way.
7. Able to work harmoniously with internal colleagues across teams to achieve joint
objectives. Working collaboratively; demonstrating an understanding of other
team’s goals and priorities. Able to negotiate successfully with others to achieve a
desired outco me.
8. Ability to organise and plan own work, juggle competing demands, manage projects
and establish clear timelines and priorities in order to meet agreed objectives.
9. Proven ability to demonstrate initiative and creativity.
10. Experience of provided.
a fundraising CRM package is desirable but not essential; training
The ability to engage this role .
in communications using the Welsh language is also desirable in
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and
thorough process of obtaining, collating, analysing and evaluating information from and
about candidates to ensure that all persons appointed are suitable to work with children and adults.
our
The recruitment and selection of our people will be conducted in a professional, timely
and responsive manner and in compliance with current employment legislation, and
relevant safeguarding legislation and statutory guidance .Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
selection process should ensure the identification of the person best suited to the
role and th e organisation .
• C ommitted to diversity and equality of opportunity and will interview all applicants
(internal and external) who self -declare at application as having a disability and who
meet the minimum requirements in the person specification of the vacancy they are
app lying for.
• We will make reasonable adjustments at all stages of the recruitment process in
order to enable successful candidates who declare disabilities to start working or
volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining
the organisation will have ongoing risk assessments to ensure their role and
activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.
As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Cambridgeshire, Norfolk or Suffolk?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser – South East (Kent, Surrey or Sussex)
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the South East region.
As the Community Fundraiser covering the South East you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you live in Kent, Surrey or Sussex?
- Do you have at least one years' experience of working in a professional Community Fundraising position?
Have you answered Yes to these questions?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.

