Operation Assistant Jobs in Leicester
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The primary focus of the position is to support the operational side of the organisation and the Managing Director. You’ll need to be good at multitasking and highly collaborative.
You will work closely with other department team members to facilitate support for the wider team. This role will report to the Head of Operations, whilst working closely with the Managing Director.
We will be holding a webinar on Tuesday 9th April at 7pm BST for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Alison McCants, Head of Operations and Emily Brennan, Operations Coordinator. If you’re interested, please register by following the apply button which will take you to our website.
A recording of the webinar will be available within 48 hours after the end of the event.
Hours:
This is a part time position of 28 hours per week over 5 days (or some of these days) with the working pattern to be agreed with the successful candidate.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced proportionately to 22.5 hours per week, spanning Monday to Thursday (or some of these days), with no reduction in salary. This will be a temporary change to the contractual terms with the successful candidate. The appointed person must be prepared to increase their working hours to 28 hours per week if a return to a five-day working week is decided.
Who you are:
You will be someone who enjoys supporting others in an administrative role and is happy to get involved in a wide variety of people and operations-related tasks. This role will require flexibility, a keen eye for detail, and good problem solving skills.
You have the ability to handle sensitive information and will work closely with the Operations team and Managing Director to uphold and continually improve our governance & processes.
You’ll be able to work independently and as a member of a team in a fast-paced environment and be excellent at prioritisation and managing multiple tasks effectively and efficiently.
Primary Duties:
Administrative (30%)
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Supporting the Operations team with a variety of administrative tasks relating to people, systems, finance, governance, and compliance
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Organising purchasing of products, equipment and subscriptions as the team requires
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Managing the subscription renewal calendars, ensuring timely review for renewals
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Provide logistical support for whole team meetings, events and workshops, budgets and quarterly reports
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Support the order of the team drive, organising items as needed and responsible for helping maintain the UK naming conventions across the team
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Keeping track of hardware and fixed assets
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Administrative support for other departments as necessary, such as supporting logistics of departmental workshops and retreats
Team meeting and support (35%)
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Manage System user-guides, How To guides & Best Practice guides
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Monitor and manage the main organisational email inbox, triaging to other departments and handling enquiries and responses directly where possible
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Remotely host whole team meetings, Diversity Equity and Inclusion discussions, weekly reflections, and wellbeing sessions (guidance and support will be provided)
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Booking meetings and coordinating travel requirements for national and international travel
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Assisting with the daily management of operational activities
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Support Lead People Operations Coordinator as required with hiring practices, such as listing jobs externally, administration related to interviews and adding transcripts and proofreading closed captions for job webinars
Executive Assistant support (35%)
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Support the Managing Director, helping with information requests, internal and external communications, board papers, scheduling, meeting preparation, minutes, updating Asana tasks and timelines, administration and expenses
In addition:
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Attend conferences, as required
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Participate in team meetings including note-taking and facilitation
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Attend in-person workshops 2 - 3 times a year
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level
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Perform any other duties assigned by the Head of Operations and Managing Director
Key Competencies:
Team player: You value the benefits of teamwork, making your contribution confidently within the team. You are comfortable working with staff from different teams.
Multi-tasking: You have the ability to get a number of tasks completed at one time. This role requires being able to handle a multitude of different tasks, often simultaneously delivering them on time and to a high standard.
Accurate: With a keen eye for detail you are able to deliver accurate work.
Organised: You are a forward-thinker who works on your own initiative, meeting objectives and tight deadlines under pressure.
Initiative: Can work autonomously on a range of varied tasks and projects, with the ability to assess and initiate things independently. You have the ability to spot problems that others may not have noticed need solving, and take the lead without requiring support.
Nimble: You are able to thrive in a decentralised, fast-paced team environment, with the ability to learn and understand new things quickly. Given the nature of this role, you can pivot on the spot to adapt to changing priorities.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Operations Administrator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
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Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
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Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
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Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
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Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
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Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
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Supervising our remote administrator/marketing assistant
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Supervising and motivating our student ambassadors.
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Organising & innovating
Day to day activities:
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Website updates and improvements and web optimisation/SEO.
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Implementing social media campaigns.
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Implementing referral marketing campaigns.
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Simple podcast/video editing and uploading.
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Writing and editing digital content.
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Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
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Creating a role and sense of purpose for our student ambassadors.
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Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
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Implementing and improving customer service/onboarding protocols/customer retention.
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Nurturing BHMA member communities.
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Membership data collection and analysis.
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Writing newsletters to members and non-members
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Networking and looking for collaboration opportunities.
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Financial management - initiating payments and overseeing finances.
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Submitting financial reports & gift aid to the Charities Commission.
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Contributing to the annual report presented at the BHMA AGM.
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Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
Systemic Justice is looking for a Finance Assistant who can help support our financial managament as we work to radically transform how the law works for communities fighting for racial, social, and economic justice.
Position type: Full-time (4 days per week, 32-hour work week)
Duration: 12 months with a possibility of extension
Remuneration: EUR 42.000 annually gross
Location: Remote within Europe (CET time zone +/- two hours)
About the role
Systemic Justice is looking for a Finance Assistant to join our growing organisation. You will assist with day-to-day book-keeping, accounting and expense monitoring. Part of our small Finance and Operations team, you will be working closely with our Finance Manager as well as the rest of our remote team.
About Systemic Justice
Systemic Justice works to radically transform how the law works for communities fighting for racial, social, and economic justice. We are the first organisation in Europe that partners with communities on strategic litigation by taking a community-driven approach; that is Black-led; and has a majority BPOC team. We approach our work through an intersectional lens, and across the digital and non-digital context.
What you’ll be doing
- Handling of all documentation for all financial transactions
- Booking of all payments (payroll, reimbursements, credit cards, vendors and consultants, fixed assets)
- Book and maintain overviews of all revenue (Accounts Receivable, pre-paid agreements, in-kind donations)
- Allocate transactions according to SJ accounting manual and ensure compliance.
- Support compliance with financial policies and procedures.
- Fixed assets monitoring, depreciation, and booking updates.
- Monitor project expenses in QuickBooks following allocation compliance guidelines, and generate relevant reports for team and funders
- Support liaising with external auditors and maintain supporting documentation for audits.
What we hope you’ll bring
- Accounting/bookkeeping experience, preferably from a non-profit context.
- Project budget management experience, preferably from a non-profit context.
- Experience preparing for financial audits.
- Diligent documentation skills, record-keeping and documentation review experience.
- Excellent Excel skills and experience with the rest of Microsoft Office 365.
- Experience with QuickBooks or equivalent accounting software.
- Experience with Asana or other project management software.
- Proactivity, curiosity, and a problem-solving attitude.
- Excellent communication skills and ability to work comfortably within a remote team.
- Incredible attention to detail and the ability to work independently.
- Knowledge of specific legislation and statutory requirements for NGOs, including in the Netherlands will be considered an advantage.
- Fluency in written and spoken English. Knowledge of Dutch will be considered an advantage.
- Comfort navigating a young non-profit, including the ability to manage multiple tasks effectively and to work well in a growing organisation.
Please note that Systemic Justice works in Europe within the CET time zone +/- two hours. Being located inside the Council of Europe and inside this time zone span is a requirement.
The client requests no contact from agencies or media sales.
Job Title: Finance Assistant
Salary: £13,333 pro-rata (£25,000 FTE)
Location: Remote / Homebased (Preferably south-west located in England or Wales to attend team meetings, but applicants outside this area will be considered.)
Hours: 20 per week (negotiable)
Contract: Permanent
Are you a part qualified accountant, or have relevant experience, and looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking an exceptional Finance Assistant to support the finance function of the charity as we continue to grow. You will assist with day-to-day book-keeping, the month-end and year-end process, supporting the preparation of budgets and grant reports, and all the aspects of financial management that ensure we are compliant, alert and looking ahead. Part of our small Finance and Operations team, you will be working closely with our Finance Manager as well as the rest of our remote team who are a fantastically motivated and committed team of home workers, passionate about improving the lives of young people through our specialist youth programmes.
We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
· Flexible working
· Enhanced annual leave
· Homeworking allowance
· Occupational pension scheme
· Occupational sickness scheme
· Special paid leave provision
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
The closing date is Sunday 14th April at 23:59.
Interviews to be held week commencing 22nd April (most likely Thursday 25th – tbc)
Questions?
Contact us via our website.
Please note: to become an employee at JET you must be able to produce evidence of your Right to Work in the UK
The client requests no contact from agencies or media sales.
Online Fundraising Assistant
Position Objective:
To contribute to the execution of international PETA entities’ online fundraising programmes by assisting in the production of online fundraising campaigns, social media campaigns, and data management
Term of Employment:
Full-time
Location:
Remote from mainland UK (occasional to travel London required)
Reports To:
Associate Director of International Digital Fundraising
Salary:
£27,000
Primary Responsibilities and Duties:
- Assist with PETA entities’ online fundraising campaigns, including data selection and quality checking, e-mail scheduling, donation tracking, and reporting
- Assist with PETA entities’ social media fundraising campaigns, including ad monitoring, comment section moderating, rejection responses, and reporting
- Assist with the statistical analysis of online fundraising campaigns
- Review online donation transaction data and ensure it is entered into the relevant databases in a timely manner
- Maintain the online fundraising appeal archive and ensure that materials are organised and stored efficiently
- Assist in building online advocacy campaigns for PETA entities
- Ensure the operation of the fundraising and data collection elements of PETA entities’ websites
- In liaison with the supporter services administrator, assist in maintaining and updating supporter records and subscriptions in fundraising databases
- As directed, work with the PETA Foundation US IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
- Perform any other duties assigned by the supervisor
Qualifications:
- Experience with CRM, ideally Raiser’s Edge or another fundraising database
- Experience with Excel and good numerical skills
- Ability to handle numerous projects simultaneously
- Excellent organisational skills and attention to detail
- Ability to work both independently and within a team environment
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
This is a challenging and busy role supporting the delivery of the Financial Inclusion programme across the UK, including support for Financial Inclusion projects under the Scotland team. The Financial Inclusion Assistant is responsible for providing high level support to the Head of Financial Inclusion, Senior Managers and other team members as appropriate. The Financial Inclusion Assistant supports the coordination and delivery of a range of projects, communications, events and working groups across the Financial Inclusion department.
Role responsibilities
· Support the delivery and coordination of projects and working groups within the Financial Inclusion department and management of team email inbox
· Support the Financial Inclusion Leadership team to manage team engagement, planning meetings and working groups, taking minutes and assisting in the preparation of reports, communications, presentations and other documents
· Perform administrative duties for any Steering Groups led by the Financial Inclusion department, scheduling meetings, preparing agendas, recording minutes and producing reports as required
· Support the Financial Inclusion department through excellent stakeholder management, building positive relationships between teams across the Trussell Trust
· Act as a key contact point between the SLG and the Financial Inclusion department, ensuring expectations and objectives are met and all queries answered satisfactorily
. Organise and support the Head of Financial Inclusion with events, both internally and with other key stakeholders, liaising with event management companies when appropriate
Person Specification
Technical skills and minimum knowledge:
· Strong administration skills
· Strong organisation skills and experience of working with tight deadlines and managing a varied workload
· Experience of supporting the organisation and delivery of a range of projects, events and meetings
· Strong IT skills including confidence in using all MS Office applications
· Numerate with the ability to present and analyse data
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy and knowledge of diverse groups of people from a range of backgrounds and lived experiences.
· Excellent written and verbal communication skills
· Excellent interpersonal skills with experience of building relationships internally across an organisation and externally with key stakeholders
· Comfortable working autonomously and across multiple tasks with a high degree of self-management and personal organisation
Key Stakeholders
· Network Programmes & Innovation
· Network Operations
· Participation
· Fundraising
· CEO/ Senior Leadership Team
Our Values
The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQIA+, from racially minoritised communities such as Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
We are seeking talented and experienced senior managers to lead the organisation’s Workforce and Living Well Programmes.
Position: Programme Lead x2 roles (Workforce or Living Well Programme)
Location: Remote/Hybrid
Salary: £50,000-£60,000 per annum pro rata
Hours: Full time, 35 hours per week (negotiable)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Monday 22nd April 2024
Interview Date: 8th or 9th May
About the Role
As a key member of the Strategy and Impact Directorate, you will establish and lead one of our strategic programmes and focus on building key relationships, developing a portfolio of projects and helping us achieve our strategic ambitions.
You will be able to draw on the organisational resources, bringing them together around the problem with a clear and unrelenting focus on impact. Whilst it is important that you bring an effective and efficient approach, it is also critical that you bring creativity and vision to enable the programmes to realise their full potential.
As an experienced senior manager, you will lead the organisation’s Workforce Wellbeing Programme, bringing together a range of projects and activities that respond to the challenges and emotional distress faced by the NHS workforce on a daily basis.
Or, you will lead the Living Well Programme, bringing together a range of projects and activities that respond to the challenges presented by inequality and help to unlock the power of people and communities to create health, maintain good health and to manage as effectively as possible whilst living with one or more chronic conditions which in turn seeks to reduce or avoid demand on NHS services
About You
Whichever Programme you lead, you will have experience of:
· Leading complex multi-partner and stakeholder programmes in the VCSE or public sector
· Leading large programmes including programme management, governance, monitoring, impact measurement and reporting
· Working in an evolving strategic and operational environment and able to maintain and direct impactful programmes through periods of change
· Building and delivering communication strategies, using learning and insight to drive transformation
· Leadership and people management
· Co-production, collaboration and partnership working
· Working in a team to support the delivery of team objectives
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and if selected and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Programme Lead, Programme Manager, Programme Officer, Senior Programme Manager, Programme, Programmes, Impact, Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Overall Description
The Director of Programs oversees the management of Grassroot Soccer’s priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) while strengthening the technical assistance to Partners in all geographies as well as coordinating new partnerships globally. The Director of Programs will work closely with the Vice President, Impact and Operations and Director of Strategy and Innovation to develop strategic plans for all Partnership geographies. This position is strategic for Grassroot Soccer, contributing to the organization’s mission and the GRS 5 Year Strategic Plan. The Director of Programs – Maternity Cover would assume the responsibilities of the Director of Programs position while the Director of Programs is on maternity leave.
Grassroot Soccer (GRS) is a rapidly growing adolescent health organization that leverages the power of soccer to educate, inspire, and mobilize at-risk youth in developing countries to overcome their greatest health challenges, live healthier, more productive lives, and be agents for change in their communities. Since 2002, GRS programs have reached 13 million young people in over 60 countries with life-saving HIV prevention and sexual and reproductive health information and services. Grassroot Soccer is looking to continue scaling its impact via partnerships over the next five years.
The Grassroot Soccer Partnerships (GP) team stewards GRS relationships with a wide range of partner organizations globally. The GP team supports these organizations to integrate the GRS model into their adolescent health strategies and coordinates the remote and in person technical support to these organizations to increase their capacity to deliver GRS interventions. This technical assistance includes but is not limited to program design, product development, monitoring and evaluation, Coach development, program optimization, youth engagement, and research.
Key Responsibilities:
Oversee Grant Management across all Priority Partnership Geographies (40%)
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From grant kickoff stage to grant close out, ensure Program Managers (PMs) for priority partnership geographies (Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe) execute grants and meet deliverables on time and on budget
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Manage team of Program Coordinators (PCs) and/or Program Assistants to ensure each of the PMs has the necessary support and resources for grant execution throughout the grant life cycle
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Ensure knowledge management within priority geographies and across the Partnerships team
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Work with HR to source and manage Consultants as necessary for additional technical support
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Create opportunities for learning and sharing amongst PMs, PCs, as well as project and/or country-based Consultants
Strengthen Technical Assistance to Partners (25%)
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Supervise and control quality of technical assistance (TA) and grant deliverables in partnership geographies.
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Support Program Managers during technical proposal development in Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure new projects are feasible programmatically and operationally
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In coordination with Directors of Strategy and Business Development (BD), support technical proposal development for new projects/funders globally
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Identify, synthesize, and advocate for updates to the TA model and package and support teams to pilot and operationalize new approaches
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Proactively identify needs and work across functional teams to build roster of consultants that ensure robust TA capacity to support all geographic and technical needs
Coordinate New Partnerships and Project Management (20%)
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In coordination with the Vice President - Impact and Operations and Director of Strategy and Innovation, assess technical and operational feasibility of new projects outside of priority partnership geographies
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Oversee and ensure program management staffing for funded projects globally
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Lead and manage strategic, multi-country partnerships
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Represent the technical assistance approach to potential global donors and partners
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Work with Global Operations team to strengthen knowledge management system for grants and programs
Lead Strategic Partnership Planning (15%)
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Direct country-level strategic plans for Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Zimbabwe and ensure those plans align with and support GRS’s annual and 5 Year strategic plans
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Along with the Vice President - Impact and Operations and Director of Strategy and Innovation, develop multi-year strategic plans for all Partnership geographies
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Build capacity of PMs to steward strategic partnerships
Other Expectations:
Travel
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International Travel to including but not limited to (up to 25%, 1-2 trips per quarter )
Relationships
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Reports to: Vice President, Impact and Operations
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Works closely with: Director of Strategy and Innovation
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Direct reports: Partnerships Program Manager (PM) Malawi, PM Nigeria, PM Mozambique, PM Ethiopia, PM Kenya, Partnerships Coordinator x 2, Program Support Manager
Qualifications Required:
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7+ years’ managing programs and/or operations in a national or multinational nonprofit
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Experience overseeing implementation of organizational or program budgets of at least $1M annually
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Demonstrated experience providing technical assistance to a range of different stakeholders (e.g. global headquarters, prime partners, ministry officials, local boards and program teams)
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Experience managing cross-cultural remote teams
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Demonstrated experience strategizing in complex scenarios, forecasting possible outcomes and proactively managing against those outcomes
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Willingness and ability to travel (up to 25% of time)
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Excellent written and oral English communication skills required, additional languages preferred
Ideal candidate should have exceptional skills in the following:
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Inspiring and leading teams while holding them accountable for results
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Proactively managing programs and projects and ensuring challenges are attended to before they become problems
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Managing change and complexity in a growing organization
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Building relationships with wide range of staff and partners, and operating within diverse social and cultural contexts, often virtually over multiple continents and time zones
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Communicating effectively, both oral and written, with wide range of external and internal stakeholders (e.g. Ambassadors, Ministers, Civil Society leaders, board members, senior leadership, staff, young people)
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Ability to see and tell stories from numbers in budgets and program data
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Maintaining oversight over a large range of programs, projects and partnerships and ensuring effective prioritization of time and effort
Benefits:
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Flexible remote schedule
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Generous Paid Time Off
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Affordable dental and vision coverage
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Significant employer health insurance contributions
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Opportunity to work on a global team and visit GRS sites
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5 days of study leave and more!
To Apply: Please submit a resume and cover letter, “Director of Programs – Maternity Cover” on the subject line. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
Chief Operating Officer: NHS Retirement Fellowship
£47,420 - £56,918 FTE
22.5 hours per week (0.6)
The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for health and social care services.
We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and postal members. We offer national support and events, including a hugely popular national conference.
We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.
This is a new, senior role within our well-established charity and we expect the post holder to play a proactive and productive role as a member of the organisation’s small Management Team.
You must have significant operational experience preferably in a similar role in the NHS or in another public sector or charitable organisation.
Closing date: Application is by CV and a supporting statement by 3rd April 2024
Interviews by Zoom: 18th April 2024
Housekeeper
Location: Osgathorpe, Leicestershire
Job Type: Part-time, 22.5 hours per week
Contract Type: Permanent
Salary: £20,666 - £25,833 per annum (depending on experience)
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog-friendly offices.
Closing date: 19-04-2024
If you have experience working in housekeeping or hospitality and you are excited about the opportunity to work for a national assistance dog charity, this could be the role for you!
Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social well-being.
To help them create amazing partnerships they need amazing people. They have an exciting opportunity for a Housekeeper to join their dedicated housekeeping team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day.
What you will do:
You will be working within a small team to provide housekeeping cover, cleaning and catering for their on-site training courses, and overnight stays by their clients, staff, or other site users. You will be responsible for ensuring all areas of the site are kept clean to the highest standard and support the housekeeping and catering needs in all aspects of the charity's work.
What they are looking for:
- Highly effective interpersonal skills.
- Excellent communication skills across a range of audiences.
- Experience in providing cleaning services.
- Ability to plan, prepare and cook hot and cold meals.
- Basic understanding of nutrition including knowledge of special dietary needs and food allergies.
- Some knowledge of human physical disabilities.
- Level 2 food hygiene certificate or willingness to obtain one.
- Flexibility to take on additional hours as needed.
You will be happy to work as part of a team and on your own initiative whilst being personable and approachable to all service users. The role requires some heavy and strenuous cleaning duties therefore it is essential that you have the physical capability to carry out these tasks safely.
Most importantly you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries.
They can offer you:
- Generous annual leave allowance
- Salary exchange pension scheme
- Charity sick pay
- Life assurance
- Employee assistance programme
- Wellbeing portal
- Free on-site parking
- Dog-friendly offices
This role benefits from working at their purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire - some local travel to and from the training centre may be required for weekly shopping trips and collecting/dropping off clients. This is a working training centre therefore you must be comfortable with dogs in the workplace.
The basic hours for the role are 22.5 hours per week, normally 3 days per week however hours will vary depending on charity activities. Some work may include evenings (up to 6.30 pm) and weekends to support on-site training courses for their clients. Working hours will be agreed on a 4-weekly basis. Time off in lieu or overtime pay will be available as appropriate for additional hours worked.
If this sounds like the right role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
All interviews will take place at their training centre.
They recognize the benefit of diverse experiences and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer.
You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. Catering assistant, etc.
REF-212 726
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.