Operation manager jobs

We are seeking an experienced and dynamic Operations Manager to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are required on a rota basis with a alternative day off in lieu.

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As an Operations Manager (with allowance), you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB and Mediation service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area.

You will:

• Lead the service teams to deliver excellent and high quality support to victims of crime and major incidents
• Directly manage service leads/team leaders and have oversight of volunteering activity across the services
• Prepare and deliver reports for contract monitoring, helping to retain and improve current commissioned contracts, ensuring all KPIs are met and effective case studies provided
• Co-develop and implement business plans and ensure team aware of each service's mission and vision
• Monitor local opportunities to build and maintain relationships with funders and all stakeholders. Represent the services in external forum and be proactive to advocate for victims needs
• Work closely with other Victim Support services in the county and beyond
• Promote and lead innovative approaches to improve support for victims.
• Raise the profile of the services and ensure they are accessible and inclusive
• Contribute to the wider work of Victim Support, shaping our campaigning and service design.

About You:

Ideally, you will have proven experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.

Experience in effective partnership working is essential. Strong communication skills are required, including the ability to deliver presentations, and raise awareness for the services.

Ideally you will have:

• Proven service delivery success
• Leadership of diverse, multi-site teams
• A good understanding of the Criminal Justice system and issues arising for victims of crime

This role involves some travel and a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Finance & Operations Manager

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our Finance & Operations Team engages with a wide range of people to support the Trust’s vision for Gloucestershire, and our Finance & Operations Manager is integral to this.

We are looking for a Finance & Operations Manager to provide effective financial management, accurate financial reporting and oversee the facilities management of the Trust’s offices. The Finance & Operations Manager will manage a team of 2 and be part of the Trust’s People Manager Team.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

· are from Black, Asian and minoritised backgrounds.

· have lived experience of disability and/or mental health challenges. 

Contract terms:

· This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week), we will also consider for a minimum of 30 hours per week.

· We offer a flexible start between 8:00 am and 9:30am Monday to Friday. 

· Salary £44,239 p/a FTE 

· 36 days holiday inc. bank holidays (FTE)

· This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Financial Management and Reporting

· Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.

· Lead on and co-ordinate the annual budgeting and planning process ensuring that information is collected, compiled and reported in a timely manner to the Leadership Team for review and recommendation to the Finance & Audit Committee.

· Produce quarterly and annual internal finance report and management accounts for reporting to the Leadership Team and Finance & Audit Committee, which summarise budget trends, analyse and report variance.

· Ensure compliance with all financial regulations, through liaisons with the Trust’s external auditors for preparing of the SORP financial statements.

Policy and Procedures

· Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.

· Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the Trust’s insurance policies is enacted.

Payroll

· Maintain payroll processing system and run the monthly payroll.

Facilities Management

· Support the development of a 5 year planned preventative maintenance plan for the Trust’s premises, to support budget and resource planning.

· Oversee the management of the Trust’s premises ensuring contracts are in place and appropriately managed to ensure the smooth running and maintenance of the building and that all health and safety requirements are met.

Line management responsibilities

· Provide line management to the Finance Co-ordinator and Workplace & Facilities Manager, enacting the Trust’s management processes to ensure that all employees are motivated, supported and enabled to give of their best.

· Contribute to Trust-wide people management policies, procedures and team culture as a member of the People Manger Team.

Essential Knowledge and Experience 

· Qualified ACA, ACCA, CIMA or experience to this level (E).

· Practical knowledge and understanding of management accounting principles and techniques.

· In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.

· Line management experience to foster a productive and supportive team environment.

Summary of skills

· Strong numerical and analytical skills to effectively analyse financial reports.

· Proactive problem-solver, demonstrating high levels of initiative, organisation and flexibility.

· Ability to work meticulously and methodically, demonstrating attention to detail.

· Strong IT skills (demonstrable proficiency in using MS Office, Word, Excel, PowerPoint and Sage 50 Accounts) and the ability to use technology to achieve work plans and objectives.

For full details please see our application pack.

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x Salary)

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a quarter of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications:  17:00 on Wednesday 2nd July 2025

First interviews: Monday 14th July and Wednesday 16th July 2025 in the mornings

Second stage interviews: Monday 21st July 2025

We would like the successful candidate to start as soon as possible.

The Pepys House Charity is seeking a dynamic and highly organised Project and Operations Manager to lead the delivery of a 12-month NLHF Resilience Project: “Samuel Pepys House: Home of an English Chronicler.” This is the first professional post at Pepys House — the only surviving property owned and occupied by the 17th century diarist Samuel Pepys. This is a unique opportunity to shape the strategic future of a rare Grade I listed heritage site and to help realise its vision as a resilient, inclusive, and sustainable heritage destination. 

As the Charity’s first professional staff member, you will be central to coordinating planning, activity delivery, community consultation, strategic governance, and future sustainability. This role is both operational and strategic, requiring initiative, diplomacy, and a deep commitment to inclusive heritage engagement. You will work closely with the Charity’s Chairman and Trustees, as well as key stakeholders from the Samuel Pepys Club, a membership organisation promoting the life and times of Samuel Pepys, and original owners of the building. The Club has a wide and diverse membership with deep knowledge about Samuel Pepys which will inform both the pilot programme of events and the sustainable vision for the future of Pepys House.

Job Title: Commercial Operations Manager

Hours: 37.5 hour per week Monday to Friday with occasional weekend work required for events.

Location: Salford Lads and Girls Club, Salford, Greater Manchester

Salary: £40,000-£50,000 depending on experience

Closing Date: Monday 7th July 2025

About Salford Lads and Girls Club

Salford Lads' and Girls' Club is a historic recreational club in Salford, Greater Manchester. Established in 1903, the club provides a safe space for young people in the local community to engage in sports and creative activities. Its motto has endured to this day “To brighten young lives and make good citizens.”

The club also remains a unique site of cultural interest for national and international visitors to Salford and Greater Manchester. It is famous for its iconic red-brick building, which has remained largely unchanged since its construction. Over the years, it has been associated with notable figures, including footballers and musicians. The Club gained international recognition after appearing on the album cover of The Smiths' "The Queen Is Dead". And it continues to attract visitors from around the world, offering tours and selling merchandise to support our operations.

We are at a pivotal point in our growth journey and are looking for a Commercial Operations Manager to lead and grow our club revenue through the unique cultural interest in the Club. 

The Role

The Commercial Operations Manager plays a crucial role in driving financial sustainability by generating income and managing commercial activities through venue hire, event planning, merchandise sales and securing strategic long-term partnerships, enhancing existing revenue streams, and identifying new opportunities.

The position will ensure the charity maximises its commercial potential while staying true to its mission and values.

About you

We are looking for someone who has at least 3 years' experience in an income generation role, including venue hire and event management, ideally in a charity setting. 

You will be organised and planful in your work with the ability to project manage activities with strong budget management skills.  You’ll have the ability to communicate well and work with a variety of individuals and will be able to negotiate and influence well.  You need to be comfortable working independently and able to manage multiple different projects at pace.

Please review the job description (attached) for full details on the role and person specification.

To Apply

Having carefully reviewed the job description, if you are interested in applying for the role, please click on the link above.  This will take you to our external HR Consultant, Ashfield HR vacancy page where you can apply with one document comprising your cover letter and CV. The closing date for applications is Monday 7th July 2025.  First interviews will take place online on 15th & 17th July.   

Job Title: Finance and Business Operations Manager

Base of Work: Hybrid, typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home.

Hours: 24 hours per week across min 4 days (0.7 FTE)

Salary: £38,000 - £40,000 per annum FTE  

Contract: Permanent

Are you an experienced manager with a sound knowledge of financial management procedures, HR and governance?

We are looking for a savvy and adaptable finance and business operations manager to support our charity with financial management, HR operations, governance and office management.

You will be an experienced manager with strong all-round finance capabilities, driven to ensure robustness and efficiency across all elements of our finance, HR and governance in a busy charity setting.

You will be adept at managing multiple income streams in a complex environment, enjoy supporting Trustees and colleagues in day to day financial management and HR processes as well as working with the Head of Finance and Leadership team on strategic finance and business planning discussions, providing relevant and up to date financial and HR information, taking responsibility for the charity’s day to day accounting and business operation functions.

About the charity 

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.   

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.  

The Role 

The purpose of the Finance and Business Manager is to provide the necessary professional expertise to enable the Charity to successfully execute its strategy and achieve its objectives on time and within budget, while exceeding stakeholder expectations.  

The role will be responsible for:  

• Ensuring sound financial and governance procedures and control.
• Overseeing the management of the charity’s internal business operations, including payroll, HR and premises.  
• Line managing the Finance and Operations assistant.   
• Maintaining and developing a sound system of financial management and control, working closely with the Head of Finance.  
• Working alongside budget managers to ensure that they have a full understanding of financial information to enable them to make informed decisions.  
• Leading on day-to-day financial operations including management accounting, timely issue of invoices to clients and funders and collection of receipts, cash flow management, managing investments, VAT, overseeing petty cash, company credit cards, donations and payments, gift aid recovery and purchase invoices.  
• Overseeing the management of the charity’s internal business operations, including payroll, HR and premises.
• Overseeing the implementation of effective HR and recruitment procedures, record-keeping and staff development. 
• Advising on budget drafting and resourcing for new activity and funding bids, including developing and implementing the full cost recovery model.  

What we offer:

• 25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
• Onsite parking and lovely office setting
• Wide range of free training courses, plus personal development opportunities
• Supportive and inclusive environment with lots of positivity 
• Company pension scheme with 5% employer contribution

Diversity & Inclusion 

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.

How to apply 

To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am Thursday 19 June 2025. 

For more information, please download the Job Description and Person Specification located at the bottom of this ad, or visit our website - Community Impact Bucks.

Interviews will take place in person at our office in Aylesbury on Tuesday 24 or Thursday 26 June. 

The Sick Children’s Trust offers accommodation and support to families with a seriously ill child in hospital. We are looking for a dynamic, compassionate and energetic Operations Manager to oversee our seven ‘Homes from Home’ in Newcastle, Sheffield, Leeds and Cambridge.

If you are an exceptional experienced leader, passionate about making a difference and looking for an exciting and rewarding role where no two days are the same, please contact us. More information about the role and the company are attached in the Recruitment pack.

If you are interested in this position please submit your CV along with a covering letter demonstrating how you meet the person specification.

Applications will be reviewed on an on-going basis and might be closed early, therefore early applications are advised.

Closing date 20th June 2025 

Charity: Concordia

Location: Portslade Office (with national and international travel)

Role Type: Permanent, Full-time

Salary Range: NJC PO 1- PO2 £35,745 - £40,221

Working Hours: FTE, 35 hours per week. It is also expected that the post-holder will fulfil any occasional additional duties during evenings and weekends as required and work flexibly to do so.

Benefits include:     25 Days holiday + extra day with each year of service (up to 5 years)

                                    Flexible working

                                    Fruit, Tea & Coffee

                                    Social activities

                                    Free onsite parking

                                    Pension

We are seeking a dynamic and proactive Operations Manager to join our team. Working closely with the Operations Director, you will provide day-to-day leadership and support to the Commercial Operations team, with a strong focus on data management, reporting, and driving operational efficiency.

Who are Concordia?

Our vision is a world of peace, prosperity and opportunity

Concordia exists to promote and build international peace and equality. We do this through cross cultural work and volunteer placements.

Between 1943-2024, Concordia supported an estimated three-quarters of a million people to take part in activities and projects that support communities both in the UK and across the globe. Whether bringing people from overseas to the UK, or sending UK citizens abroad, we aim to provide life-changing opportunities.

Today, we continue to place international workers on UK farms to carry out a range of seasonal work, as well as helping to bring in harvests and feed the nation while enabling prosperity for the communities of workers back home. We also facilitate volunteer placements, for individuals and groups, specialising in international and cross-cultural exchange.

Our Vales:

Kind

Our focus is on the wellbeing of everyone who participates in our programmes so they have a positive, fair and rewarding experience. We ensure a high degree of attention to detail for every person who takes part and their individual needs. 

Courageous

We are courageous and stand up for individuals, making sure everyone benefits from our programmes. We engage constructively with governments and other key stakeholders to ensure our programmes are robust and ethical.

Impact

We empower individuals from diverse backgrounds, which in turn supports communities locally and internationally. Our initiatives focus on individual impact, creating a ripple effect of positive change that carries across the world.

What does being an Operations Manager at Concordia look like?

In this key role, you will contribute to the ongoing development and improvement of Concordia’s Seasonal Worker Programme (SWP), ensuring the smooth and effective management of all SWP operational processes. You will also represent Concordia at international events and network meetings, promoting our work and building valuable partnerships.

In this role you’ll:

· Support the Operations Director in implementing and delivering the Concordia commercial strategy, ensuring all agreed objectives and programme targets are met.

· Provide effective day-to-day leadership and management of a 12-member operations team, promoting collaboration and accountability.

· Monitor operational performance closely through dashboards, ensuring KPIs are achieved and consistently reviewed.

· Drive improvements in reporting and data visibility by enhancing the use of the bespoke database system.

· Produce regular and ad hoc reports to track commercial performance against targets, drawing insights from CRM systems and multiple data sources.

· Lead overseas Agent Audits as required - international travel involved.

· Analyse Seasonal Worker survey results and generate clear reports highlighting key trends in satisfaction and operational challenges.

· Ensure holiday planning and resource allocation are well managed to maintain service continuity.

· Demonstrate a personable, approachable management style, with proven experience leading, motivating, and developing teams

Is this the role for you?

Are you a highly organised and motivated individual with excellent administrative skills?

Can you spot and act on opportunities for growth?

Are you creative, detail-orientated and able to manage multiple priorities while communicating with passion and clarity?

Are you committed to high standards and continuous improvement?

We’re looking for a candidate with proven experience in a fast-paced, target-driven operations environment. You’ll bring strong multitasking and communication skills, a track record of driving performance improvements, and advanced Excel capabilities including reporting with macros and database connections.

A full driving license and use of a suitable vehicle would be advantageous but not essential.

Closing date for applications: 20 June 2025

Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us by 11 July, please assume that your application has not been successful on this occasion.

The ICPG is a network of 80+ Jewish UK-based academics. Our members are dedicated to researching and combatting antisemitism in UK higher education and improving the environment for Jewish students, academics, professionals, and other staff. We work with senior leadership and diversity and inclusion teams at UK universities. We champion academic freedom and oppose all academic boycotts of Jews and / or Israeli institutions and faculties.

The ICPG was created in 2024 in response to the sharp rise in antisemitism in UK universities since 7th October 2023. We collaborate broadly with universities and Higher Education institutions, policymakers, lawyers and other stakeholders. Where appropriate, we engage with communal organisations.

We operate across the following areas: (1) Data Collection, (2) Standards and Interventions, (3) Free Speech and Academic Freedom, (4) Universities and College Union, and (5) Stakeholder Engagement. Each area has a "working group", which are at different stages of knowledge production. The overall aim is to provide robust, evidence-based and actionable feedback to universities to assist them in understanding and combatting antisemitism within the higher education sector. We have been in contact with all UK universities, and have provided them with policy recommendations which we have published on our website.

Specifications

ICPG is looking to recruit an Operations Manager with responsibility for operational leadership, strategic planning and implementation and financial management of the organisation. Candidates should have an interest in challenging antisemitism within the university sector, but do not necessarily need to have previous experience in this area.

Salary: £50,000, dependent on experience

Responsibilities include:

• Oversee daily operations
• Work closely with the President and Board of Trustees to develop and execute the strategic and operational vision for the organisation
• Translate strategic objectives into actionable operational plans with clear metrics
• Support ICPG’s growth strategy, including the potential internationalisation of the organisation
• Manage all stakeholder relations and communications, including with trustees and grant makers
• Work closely with the core team and external finance function to develop and manage annual budgets, ensuring financial sustainability and strategic resource allocation
• Monitor financial performance, identifying opportunities for efficiency and strategic optimisation
• Manage external consultants and project leads to ensure timely production of research projects
• Develop and implement risk management strategies to safeguard ICPG’s reputation

Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.

We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.

About us

The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.

The role

The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.

The key responsibilities of the role are:

• Providing the accounting and financial management function for the charity.
• Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
• Managing the human resource function.
• Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.

 About you

To apply, you'll need to be able to clearly demonstrate:

• An understanding of the charity regulatory environment.
• Financial management and accounting experience.
• Experience in using accounting software.
• Good communication skills, including excellent report-writing skills.
• A high level of competency in Word, Excel and PowerPoint.
• An ability to work remotely under own initiative and manage time effectively.
• Committed to equality, diversity and inclusion.

Location

Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.

Benefits

We are committed to providing our employees with a supportive and engaging environment. We offer:-

• Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
• Ongoing professional development and training opportunities.
• A standard 35-hour working week for full-time positions.
• 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
• Additional leave between Christmas and New Year
• 5% employer pension contribution (with 5% employee contribution).

Our values

The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.

We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.

Application resources

Full job description and person specification attached.

How to Apply

If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.

Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.

Application deadline: Thursday 10th July

Interviews: Interviews will be held in Manchester on Wednesday 23rd July

Grant Operations Manager
Great Ormond Street Hospital Charity
London/Hybrid with minimum 2 days a week in the office near Russel Square
12-month FTC
Full time with flexible working, 4 days considered (0.8)
Salary £46,674 (pro rata for part time)
Excellent benefits including 30 days annual leave, plus bank holidays, a flexible approach to working arrangements, access to enhanced pension scheme, life assurance, health and wellbeing schemes, employee assistance programme

Are you a grant management professional with experience of research governance, managing committees, and continuously developing, implementing and improving grant management processes?

Charity People are delighted to be working with Great Ormond Street Hospital Charity, a charity which stops at nothing to help give seriously ill children the best chance, and the best childhood possible, to recruit a Grant Operations Manager on a 12-month fixed term contract.

Every day, around 750 seriously ill children from across the UK arrive for life-changing treatments at Great Ormond Street Hospital (GOSH). At GOSH, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. GOSH first opened its doors in 1852 with 10 beds. Now, it's one of the world's leading children's hospitals and home to vital advancements in paediatric medicine and care.

Great Ormond Street Hospital Charity supports the hospital by funding groundbreaking research, cutting-edge medical equipment, child-centred facilities and life-changing support.

The Grant Operations Manager, part of the Impact and Charitable Programmes Department, will oversee the business-critical grant operations within the Grant Funding team. They will ensure there is robust decision making, effective processes to select and award the most impactful projects and programmes, and will enable the monitoring of outputs, outcomes and impact against the department strategies.

Key responsibilities

• Grant Governance and Compliance: Lead long-range grant governance planning for the team, oversee committees, review and refresh policies, ensure grant funding processes meet required standards, such as GDPR, and manage external audits.
• Grant Finances and Budgeting: Support setting and monitoring charitable expenditure and Grant Funding team budget, approve invoices, and maintain strong working relationships with finance leads at host institutions, the hospital and ICH.
• Grant Funding Team Operations: Support with the delivery of team business plans, implement KPIs for good grant management, and ensure effective support across the full grant lifecycle through team coordination and leadership.
• Grant Processes and Systems: Oversee grant processes from pre- to post-award, lead continuous review and improvements, support transition to new Grant Management System, and ensure accurate data storage and reporting.
• Grant Management: Ensure good processes are in place for grant funding elements of restricted funding, oversee use of special purpose funding, oversee accurate grant data to external partners.
• Line Management and Leadership: Deputise for Senior leaders as required, line manage two Grants Operations Officers and build relationships with stakeholders.

The ideal candidate will have strong experience in research and grants management, including research governance, project management, and supporting high-level committees. They will be highly organised, self-motivated, and able to manage competing priorities, with excellent communication and interpersonal skills to build trusted relationships across scientific, clinical, and research communities. A good understanding of charity sector fundraising, the UK medical research landscape, and the complexities of NHS-based research is desirable.

If this role appeals to you and you would like to be part of a team working towards a better future for seriously ill children, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 9am Thursday 19 June with interviews scheduled to take place in person w/c 30 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Our client is a user-led pan-disability charity operating primarily in Buckinghamshire. They are a successful, dynamic and influential charity, focused on supporting disabled people by fixing the biggest issues facing them. They aim to build a world which is Fair4All, including disabled people.

Position: Project Operations Manager
Salary Range: £31,000 - £34,000 FTE depending on experience
Hours: 37.5 hrs/week
Location: Remote working
Reporting to: Chair of Trustees
Benefits: Company Pension Scheme, standard holiday entitlement, flexible working

The role:

The primary purpose of the Project Operations Manager role is to provide leadership to ensure that their project work is delivered successfully, to agreed targets, on time and within agreed budgets.

Responsibilities:

• To take charge of and lead their projects, and the staff and volunteers working on them. Ensure project work is delivered successfully, to agreed targets, on time and within agreed budgets. This includes project reporting, overseeing and managing website, media, online and other communications activities related projects, and managing project budgets.
• Contribute to the development and delivery of their Operational Plan.
• With the Trustee Board and grants team, support the revival of appropriate dormant projects and the creation of new projects. Contribute to and endorse grant applications and ensure funder targets and goals are met.
• Establish and maintain collaborative and positive working relationships with their Trustees and key staff.
• With the Support Manager, positively influence the culture within their to ensure it remains an inclusive, diverse and effective working community and continue the charity’s policy of highly supportive and positive management of staff and volunteers, ensuring that their Values are upheld.
• Contribute to ensuring effective welfare and safeguarding policies are in place that are understood and regularly communicated to volunteers and employees.
• Ensure they deliver excellent customer service, so that service users, external organisations and partners receive high-quality service and support; and ensure any complaints or issues are managed promptly and satisfactorily resolved.
• Represent them and their projects internally and externally.

About you:

They are seeking an experienced charity operations and/or projects manager who can bring skills, expertise and knowledge into their rapidly expanding charity.

Essential skills and experience:

• Previous experience of successfully managing UK charity or not-for profit projects and/or services, including financial and budgetary controls.
• A track record of proactive success in achieving project and service goals and outcomes.
• Previous experience of successfully managing staff and, ideally, volunteers.
• A proven ability to effectively plan and manage a mixed portfolio of tasks and activities, including managing your own time effectively.
• A track record of personal learning and development, adapting to changing circumstances, and proactively meeting challenges.
• Strong personal commitment to diversity and inclusion including the social model of disability. Must be able to work effectively with disabled people with all types of impairment.

Desirable skills and experience:

• Understanding impairments including neurodiversity, mental health, sensory loss, long-term conditions and physical disabilities.
• A highly supportive management style which removes barriers for disabled staff and volunteers to allow them to work in ways which are most effective for them.
• Knowledge of project management tools.

About them:

Our client works by permanently removing barriers facing disabled people and finding answers to the big issues facing them, alongside helping individuals. Their projects and partnerships deliver unique and lasting change and effective support that helps nearly all the 41,000 disabled people in Buckinghamshire – plus many beyond their county.

Uniquely, they are mainly voluntary charity. They have over 150 volunteers, mostly disabled people, supported by a small staff team, who themselves run their projects and services. Many of their volunteers are jobseekers or needing help to move forward in their lives and they actively support them by the way we work.

How to apply: Please submit a CV with a covering letter (of no more than 500 words) setting out how you meet the person specification for the role.

You may also have experience in the following roles: Operations Manager, Project Manager, Charity Operations Manager, Programme Manager, Service Delivery Manager, Operations Coordinator, Project Coordinator, Charity Project Manager, Non-Profit Operations Manager, Service Operations Manager, etc.

REF-222 041

The Programme Operations Manger is a new position at the Hebridean Whale and Dolphin Trust. We are looking for someone who can lead and coordinate expert teams across two different work programmes, our Hebridean Whale Centre and whale research boat, Silurian. 

If you are looking for an exciting challenge, based on a beautiful island, with a fantastic team then we would love to hear from you. You do not need maritime experience to succeed in this role.

We are seeking an organised, responsible, and self-motivated person to head our Hebridean Whale Centre operations and lead our boat team.

We are looking for someone with a passion for our seas and wildlife and significant experience in people and project management.

Our ideal candidate will have excellent communication, coordination, and time management skills and be experienced in leading diverse teams.

Based in Tobermory the role includes responsibility for managing the charity’s retail operation and taking the lead on fundraising for the Centre and boat activities. Therefore, proven successful experience of charitable fundraising and knowledge of gift shop/charity retail activities would be an advantage.

The ability to ensure the effective co-ordination and delivery of the charity’s boat and centre operations, on time and within budget, as well as being able to work effectively with the wider team of staff, trustees, volunteers, and external contractors is central to all tasks.

A genuine interest in cetaceans and marine conservation is essential and an understanding of the workings of the third sector would be an advantage.

This is a varied role which differs from season to season and day to day. One day you might be debriefing with our expedition crew aboard our research vessel, the next developing new retail partnerships and promoting the Hebridean Whale Centre.

The role is based in Tobermory on the Isle of Mull which is also where the charity's office, Centre and boat mooring are located. The Programme Operations Manager will work from the office in Tobermory and remotely from home as required to deliver the objectives of the role.

You need to have the right to work in the UK to apply for this role. As a small charity HWDT are unable to sponsor visa applications for international workers at this time.

Warehouse Operations Manager 
Dual site – Donation Centre in Harrogate and Warehouse in Knaresborough, North Yorkshire – in line with the needs of the charity and rota 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As a Warehouse Operations Manager you will oversee the Manse Lane Warehouse in Knaresborough, including donation sorting, storage, and supporting the eCommerce and Facilities teams.

Reporting to the Head of Operations, you will manage the smooth migration of the sorting operation from the Hornbeam Park Donation Centre to Knaresborough, ensuring minimal disruption for customers, staff, and volunteers. Once operational, you will lead stock control and movement across both the Warehouse and Donation Centre, ensuring both sites are well-resourced and run efficiently seven days a week. Although sorting will move to Knaresborough, donation handling will continue at Hornbeam Park, requiring ongoing process review to minimise stock double-handling. 

Specifically, you will: 

Warehouse Setup & Migration – initial objective 

• Define goals, deliverables, and timelines for the new warehouse project. 

• Create detailed project and budget plans with the Finance Business Partner. 

• Identify resources, manage risks, and ensure operational alignment. 

• Design an efficient warehouse layout and manage setup (equipment, tech, logistics). 

Operational Handover & SOPs 

• Develop and implement new SOPs and adjust existing ones to suit the new site. 

• Support the Centre Manager with Duty Management planning and reconfigure the Hornbeam site to reflect its updated purpose. 

Monitoring, Compliance & Continuous Improvement 

• Monitor success of migration via KPIs (efficiency, inventory accuracy, staff feedback). 

• Ensure compliance with health and safety standards and oversee risk assessments. 

Ongoing Operational Management - Donation Centre & Warehouse 

• Ensure smooth day-to-day running of both sites, maintaining compliance, service quality, and brand standards. 

• Oversee the flow of donated stock from receipt to final distribution, minimising double handling and maintaining stock visibility. 

Customer, Donor & Volunteer Experience 

• Create a welcoming, professional environment for donors, supporters, and visitors. 

• Maintain high standards of customer service and manage complaints locally where possible. 

Duty Management 

• Take an active Duty Manager role and ensure robust Duty Management across both sites. 

Stock Logistics & Distribution 

• Oversee logistics including donor collections, stock deliveries, and shop orders. 

• Ensure appropriate stock allocation to retail/eCommerce based on demographics and demand. 

People Management 

• Line manage the Deputy Warehouse Manager, Sorting Assistants, Van Drivers, and volunteers. 

• Ensure clear roles, responsibilities, and high standards are upheld across the team. 

• Lead on recruitment, training, performance management, wellbeing, and development. 

Financial & Commercial Responsibility 

• Operate within budget, ensuring spend is necessary and well-managed. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to degree level or equivalent demonstrable experience in a warehouse / operations management experience. 

• To have proven experience in a warehouse operations role at manager level.

• To have experience of managing people and volunteers including recruitment and development. 

• To have previous experience in charity sector or commercial sector is desirable. 

• To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel. 

• To be highly organised with good time management skills.

• To be able to react to quickly changing dynamics and flexibility. 

• To have excellent communication and interpersonal skills.

• To have strong leadership skills with the ability to coach, develop and nurture talent.

• To have proof of your eligibility to work in the UK. 

• A professional qualification check and DBS check (to be undertaken once the role is offered and accepted). 

• To have the ability to travel across the Yorkshire region if required. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June