Our services team has been reshaped to help meet the increasing demand for our support and has additional casework hours as well as a service advisor who is the first point of contact through our helpline service. The helpline offers support, help, signposting and referral for members of the engineering community, predominantly IET members, past and present and their dependents as well as care and disability support for anyone with an engineering interest. Our caseworkers provide information, advice and ongoing support based on an assessment of individual need and manage a caseload of community members, dealing with applications for financial assistance and support for people with complex needs.

As the service and development manager you would be responsible for bringing this new team together and developing relationships and new services to drive forward our innovative strategy.

Please read the application pack before applying

How to apply

To apply, please send a CV (including current salary level) and a supporting statement of no more than two pages explaining your interest in this post and how you meet the points in the person specification above. Please also give details of two referees who we will contact once a formal offer of employment has been made. Finally, kindly complete the equal opportunities monitoring form attached.

Applications should be submitted by 10am on Wednesday 15 January 2020 

First round interviews will be held on Thursday 24 January 2020 in London.

Victim Support is looking for an Operations Manager to cover a period of maternity leave, the post will be based in Bolton covering the Greater Manchester area.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

As Operations Manager you will responsible for the management of the team leaders, the service delivery administration team and the volunteer co-ordinator. You will be accountable for the recruitment and development of staff, volunteers and Victims' services in the community by working closely with other agencies, developing links and networks across the statutory and voluntary sector to provide a range of services to meet the needs of victims of crime. Experience of identifying opportunities for appropriate projects to improve available services to all victims of crime as well as supporting in the preparation of bids will be an advantage.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

PHG Foundation is looking for an experienced manager to lead and operate our corporate services including finance, facilities, HR and governance. We are a well-respected policy think tank, advocating for and providing leadership on the translation of modern and emerging biomedical technologies to improve healthcare. 

You will be educated to degree-level with relevant continuing professional development and have a good record of successfully managing people and corporate services. You will be able to demonstrate strong financial literacy, excellent written and oral communication skills and the ability to work effectively in a very professional team. A clear thinker, planner and practical problem solver, you will be pro-active, adaptable and resilient. Knowledge of the company secretary role and/or charity governance requirements would be highly desirable.

The Foundation is a linked exempt charity of the University of Cambridge

The deadline for applications is 3 January 2020

Interviews will be held in Cambridge on 15 January 2020.

30 Hours per week

The Operation Manager will lead, direct and manage service and business operations across the organisation. The post holder will work with external partners and linked providers and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users.

This is a senior role within the charity. The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with counterpart roles in other organisations, and contributing to joint development and working groups locally and regionally. The post holder will also work with the Director of Operations (DOS), as part of a Management Team, to implement the strategic plans and overall management of services, ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.

The post holder will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.

For more Infomation on the Job Description, please do click on Additional Documents below.

Contract Type: Permanent

Hours: Full time - 35 hours a week

Location: Newcastle

As Operations Manager for the North East, you will join three experienced managers to help deliver our ambitious plans to provide the very best support to the young people of the North East. You will be responsible for the line management of a team of executives who engage directly with our young people, partners and volunteer colleagues.

As we embark on our new strategy we have an ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the North East. You will effectively manage those areas of operations assigned to you and support and develop our operations executives to do their best work.  

You will collaborate with a wide range of stakeholders and ensure that our delivery commitments are achieved in our effort to reach more young people through the highest possible quality provision that delivers impact.

You will be responsible for the accurate planning, phasing and resourcing or our regional activity. You will effectively manage assigned budgets and support contract delivery as well as supporting fundraising colleagues with various reports, visits and events.

We are particularly interested in applicants with experience of supporting young entrepreneurs and business start-ups.

To learn more about the role, please download the job description.

About The Prince's Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince's Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince's Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please go to our website and complete the online application.To help you with the supporting statement section, you may want to download a copy of the Prince's Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Reporting to the Chief Executive this role will suit a professional who brings both a strategic approach to work but also the necessary hands on attitude to getting things done. 

This opportunity is likely to be of interest to  an existing database manager looking to broaden their experience into using data proactively for future planning, or an Office Manager with broad experience across the 'office functions' which includes using databases.

As a small charity (c10 in team), this is a varied role which will see you managing the general office operations which include administration, finance, first line HR procedures, premises, facilities, supplier and contract management in addition to being the lead on the database (Salesforce). You will need to be someone with the ‘hands-on’ approach to management and team working, including with volunteers, which is essential in a small but ambitious charity punching above its weight in volume and service delivery.

While charity sector experience is preferred it is not essential. You are welcome to apply if you bring demonstrable database and operations experience gained in the wider not for profit, social enterprise or commercial sectors.
If this sounds of interest and you believe you fit the criteria then we would be pleased to hear from you.

Application is by way of CV and Supporting Statement.

Job Title: Operations Support Manager

Contract: Fixed Term – until 31/3/2022

Hours: Full time- 35 hours a week

Location: Newcastle, Leeds, Burnley, or Liverpool

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

The Prince’s Trust are looking for an Operations Support Manager to manage the administration & support functions at 4 of our Northern Young People’s Centres. With a keen interest in the needs of Young People and a background in team management and administration you will also oversee facilities & health and safety in the centres working closely with our property and H&S teams.

This is a fantastic opportunity to join one of the Nation’s leading Young People’s Charities at the heart of supporting our Operational Delivery Teams in the North.

To learn more about the role please visit our website.

About The Prince’s Trust

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to cisit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Contract Type: Permanent

Hours: Full time - 35 hours a week

Location: Edinburgh

As Operations Manager for Edinburgh, you will help deliver our ambitious plans to provide the very best support to the young people in Central and South East Scotland. You will be responsible for the line management of a team of executives who engage directly with our young people, partners and volunteer colleagues.  

As we embark on our new strategy we have an ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across Central and South East Scotland. You will effectively manage those areas of operations assigned to you and support and develop our operations executives to do their best work.  

You will collaborate with a wide range of stakeholders and ensure that our delivery commitments are achieved in our effort to reach more young people through the highest possible quality provision that delivers impact.

You will be responsible for the accurate planning, phasing and resourcing or our regional activity. You will effectively manage assigned budgets and support contract delivery as well as supporting fundraising colleagues with various reports, visits and events.

We are particularly interested in applicants with experience of supporting young entrepreneurs and business start-ups.

To learn more about the role, please download the job description.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

We are working with a non profit, who focus on how new health technologies can provide more effective health care.

They are a fairly small organisation of just over 20, and are now recruiting for a Business and Operations Manager who will operate the corporate services for the organisation. This will include basic finance, facilities, governance and HR functions. You will also serve as the Company Secretary.

As Business and Operations Manager you will take an active part in the senior management teams, and will share responsibility for the organisation performance.

To be successful in the role you will have a record of managing people and corporate services. You would have ideally worked for another non profit, where you have demonstrated strong financial literacy, excellent written skills and the ability to work in a professional team.

If you have an awareness of charity governance that would be highly desirable.

Operations and Governance Manager - Full Time - 2 years fixed term contract initially

Location - Central London, with some travel within the UK and potential for international travel. Flexible working available

Salary - £35,000 - £38,000 + Benefits

Reporting to Chief Executive

Overall purpose of job

To support the Chief Executive and team in delivering the strategic objectives of the Society.

The Society for Applied Microbiology (SfAM) is one of the world's leading microbiology societies. It is recognised internationally for the support it provides the microbiological community, the scientific integrity and quality of its academic journals and its accurate and evidence-based communications.

Key responsibilities:

The Operations and Governance Manager will provide key support to the Chief Executive (CE) and Executive Committee (EC) of trustees to achieve the strategic objectives set out in the Society’s strategic plan through the following but not limited to:

Governance

• Management of all governance tasks, such as the filing of the annual return and accounts and updating Directors/Trustees registration with the Charities Commission and Companies House
• Contribution to, and collation of, all high-level papers and briefing documents for EC and all subcommittee meetings
• Minute-taking at all EC and subcommittee meetings 
• Co-ordination of the writing and delivery of the Annual Report and Accounts

Operations

• Management of liaison with Biochemical Society and/or LABS regarding operational premises-related issues
• Assistance to EC with any necessary travel/accommodation requirements
• Management of incoming and outgoing mail • Maintenance of CE’s contacts database
• Maintenance of the society’s asset registers
• Management of external contracts ensuring they deliver optimum value for the Society
• Full briefing of CE in preparation for internal and external meetings
• Collation and preparation of presentations for CE
• Organisation, planning and preparation of internal and external meetings and activities as directed by CE

Compliance

• Leading on the provision of information on matters relating to GDPR, Data Protection and compliance issues
• Ensuring the organisation complies with all relevant legislative requirements and best practice standards
• Undertaking the role of Health and Safety Officer; ensure that essential policies are in place and that the policy and staff training are kept up to date

Person specification

You will be able to demonstrate proficiency in the following:

Essential

• Graduate qualification
• At least 3 years’ relevant experience of working in operations management and/or charity governance
• Knowledge and/or understanding of wider charity governance issues such as information governance and risk management
• Working knowledge of governance issues affecting charities
• Practical knowledge of data protection related legislation and compliance best practice
• Highly developed interpersonal skills with diplomacy and the ability to influence: credible and able to deal comfortably with key individuals at all levels
• Excellent written and oral communication skills
• Strong organisational skills and meticulous attention to detail
• Excellent administration skills including proven ability to take accurate and informative meeting minutes
• Ability to work autonomously for significant time periods
• A proactive work style with demonstrable ability to use own initiative
• Ability to time-manage effectively and to prioritise work, working well under pressure
• Strong working knowledge of Microsoft Office Applications
• Ability to build sound and diplomatic working relationships with others and in particular the ability to liaise with a wide variety of stakeholders
• Experience of health and safety management

Desirable

• Interest and/or knowledge relevant to microbiology
• Working knowledge of the function of learned societies and/or professional membership organisations

We are committed to drawing on a wide range of knowledge and experience and strive to maintain diversity in all areas of our work (BAME, career level, disabilities, gender). For more information on the Society’s commitment to diversity and inclusion please see our position statement.

Personal responsibilities:

You will ensure:

• That you present a professional image at all times, both in the office and to members and external suppliers and act as an ambassador for the Society
• That you understand the consequences of your actions for the Society and actively share responsibility with the Chief Executive, Trustees, Managers and office team for the success of the Society’s work
• That you treat all colleagues fairly, working according to the principles of equal opportunity as outlined the Staff Handbook
• That you are willing to work in excess of usual working hours when the balance of the Society’s work or allocated responsibilities requires this. We do not expect excessive working hours, rather we require flexibility when there is a clear benefit to the Society
• That you are aware of basic employment and health and safety law
• That you are compliant with all legal requirements relevant to your role

Team participation responsibilities:

To ensure the following:

• That you understand the Team Objectives and your own Personal Objectives;
  • Can explain the expectations of your role and the measures of success
  • Attend one-to-ones on a regular basis to ensure your individual objectives are clear and up to-date
  • Help and support new staff into their new role as appropriate
• That you take ownership of work and contribute to making decisions
• That you are a team player by supporting your colleagues as appropriate
• That you seek to continuously improve performance by learning and developing new skills and keeping up to date with latest developments in the sector
• That you undergo appropriate levels of coaching, development and support when needed; helping to identify your own:
  • Development needs
  • Development activity
  • Expectations as a result of the development activity
  • Actions to support the development activity
  • Performance against business objectives as a result of the development activity  

For more information, please visit our website.

Please send a CV and covering letter by email via the button below.

Only shortlisted candidates will be contacted.

Closing date: 17th January 2020.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion. 

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

A leading Christian campaign group seeks an energetic, experienced and highly organised Office and Operations Manager to lead our core office team and deliver a first-class service at the heart of the organisation, as we bring the good news about Jesus Christ to public life.

You will need to be:

• warm, personable and professional in manner, with a positive ‘can-do’ attitude
• highly organised with excellent time, project and change management skills
• an effective leader, able to inspire, manage and develop a team to deliver an excellent service
• dependable and driven, with a track record of getting projects over the line, and ensuring routine processes work like clockwork
• someone who relishes variety of responsibility, improving things and taking on new challenges

You will also need to be passionate about our Christian vision and mission, and eager to represent us effectively.

There is an occupational requirement that the successful candidate be a practising Christian, committed to living in accordance with our statement of faith.

This is an exciting opportunity for an Office and Operations Manager who is eager to develop professionally and to take our core office delivery to a new level.

For more details of the role responsibilities, and the criteria for success, please download the role description.

Post title: Operations & Facilities Manager

Salary: £32,000 - £36,000 (pro rata if part time)

Hours: available full time (35 hours per week) or part time (21 hours per week) depending on the preference of the candidate – the role will be modified accordingly

The role:

High Trees Community Development Trust is a community anchor charity based in Tulse Hill in Lambeth. We deliver a range of services focused in 4 key areas – Community Action, Children, Young People and Family Services, Community Education and Training and Employment and Careers. All our work is focused on improving the social and economic welfare of the local community.

Our Operations & Facilities Manager plays an integral role in ensuring the smooth running of our buildings and the organisation’s back office functions, enabling us to deliver high-quality services to the communities in which we work. Our Operations & Facilities Manager is supported by a dedicated team, making sure the day-to-day running of our four busy community buildings and offices are taken care of and compliant with all current legislation. Equal focus to continual organisation improvement and efficiencies is essential, ensuring our policies and procedures are examples of best practice and implemented across the organisation, whilst also devising and implementing plans to ensure the revenue growth through venue hire and strong CSR partnerships.

You will manage a small team of 2 - 4 staff, taking the lead within the organisation on facilities management, matters of organisational/operational policy and income generation related to venue hire and meaningful CSR engagement.

This role will give an excellent oversight of how charities, and organisations, operate and what is needed to allow them to function – it combines managing community facilities, staff management, embedding policies and procedures with income generation and growing the CSR activity of the charity. As part of the management team, you will be expected to contribute to the strategic growth and oversight of the organisation and help us implement best practice across the organisation.

About you:

High Trees needs a highly skilled, passionate, proactive and dynamic Operations & Facilities Manager who will be capable of balancing the fast-paced operational requirements with a strategic approach to ensuring the organisation and the service teams have all they need to operate effectively.

To join us as an Operations & Facilities Manager, you will need to be an extremely well-organised and gifted administrator who can lead on compliance, facilities/operational budget management and reviewing and updating operational policies. Overseeing the health and safety of the organisation, you will ensure all health and safety procedures are in place and being adhered to.

This is a varied and fast-paced role which lies at the heart of the work High Trees does and allows the organisation to function at its best.

Further details can be found in the Job Profile, which can be downloaded by selecting the apply button shown.

How to apply:

Please select the button shown to send a CV, covering letter (no more than 2 pages), the applicant monitoring form and an additional information form.

All applications must be received by 11:30pm on Monday 13th January 2020.

Other organisations may call this role Facilities Manager, Operations Manager, Site Facilities Manager, Site Operations Manager, Community Facilities Manager, or Building & Facilities Manager.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are looking for a super-organised, multi-talented Head of Operations for a year long maternity cover contract.

The British Society for Rheumatology (BSR) is a UK wide membership organisation for health professionals in rheumatology. The BSR works to promote excellence in the care of people with rheumatic and musculoskeletal disorders and to support those delivering care at every step. The BSR works to ensure that clinicians, nurses and health professionals are educated and trained to provide high quality care. Our members look after every stage of life; children, adolescents and adults, across the whole patient pathway.

Role purpose

To oversee the management and development of BSR back office services including human resources, facilities, communication systems and IT infrastructure including the membership database.  To ensure these services run efficiently and effectively, making suggestions for improvement where appropriate. 

To oversee the development and implementation of the BSR membership strategy in order to maximise recruitment and retention rates leading to an increase in overall income from membership. 

Main responsibilities:

Facilities management

• To oversee the tenant arrangements, ensuring lease agreements are kept up to date and adhered to.
• To lead the relationship with the Managing Agent, ensuring that the facilities budgets are agreed annually and that all agreed work is completed on schedule.
• To lead on security systems, ensuring the building, staff, visitors and tenants are safe and that the building is secure at all times.
• To provide advice on the Charity’s insurance portfolio, reviewing requirements annually and negotiating best value for insurance premiums.
• To lead on or develop policies and procedures as appropriate; ensure compliance regarding health and safety, insurance, and the purchase and maintenance of equipment.
• To assist in identifying and developing managerial, administrative and operational policies and procedures, systems and other resources necessary to provide a quality service.
• To manage all external contracts with suppliers and ensure all contractors working on site comply with BSR’s policies.
• To lead on Fire Safety, ensuring equipment e.g. fire extinguishers are checked regularly.
• To ensure that the Charity’s premises are well maintained, providing a safe and attractive working environment and to carry out regular reviews to identify potential hazards or defects.
• To maintain the Disaster Recovery & Business Continuity Plan

Health and Safety

• To be the lead for all health and safety matters for the Society which will includes maintaining up to date knowledge of all relevant health and safety legislation.
• To ensure that relevant health and safety policies are in place, kept up to date and complied with, and that the appropriate level of training and equipment is provided

• To advise and assist managers and staff in being health and safety aware and legally compliant.  This will involve keeping up to date with developing issues in relation to legislation as well as monitoring and arranging training.
• To perform health and safety inspections regularly to ensure a visible health and safety approach, in partnership and by negotiation with BSR staff.

Human Resources

• To lead on all aspects of Human Resources management liaising with the Director of Operations.

• To implement and maintain best practice standards, ensuring adherence to HR policies and compliance with employee legislation.
• To provide leadership, guidance and support to other members of the Senior Management Team with the recruitment, induction, probationary reviews, performance issues, grievance and disciplinary procedures, appraisal and training for staff.

Information Communication Technology (ICT)

• To be accountable for ensuring the management, administration, development and performance of BSR’s ICT systems is safe, secure, effective and efficient, promotes best practice and is at an appropriate level to both support staff in their work and deliver high quality customer care.
• To develop and implement appropriate ICT strategies, policies and procedures.  To co-ordinate the planned maintenance and cyclical replacement of hardware and software.

Membership

• Oversee the development and implementation of a growth strategy for membership recruitment, retention, income and profitability including setting acquisition and retention targets, pricing and incentives
• Oversee membership and operational budgets which ensure an appropriate balance between income and the cost of managing operations and the membership scheme, to ensure maximum net contribution from these revenues.
• Maintain a culture of proactive customer service which will ensure that the service provided by the team to written, online, email and telephone correspondence from BSR members, visitors and other members of the public meet excellent, sector-leading standards. 
• Lead the team to ensure the effective performance of the customer database, and membership administration and correspondence.

Budget Management

• To manager the operations and membership annual budgets

Person Specification

Training, experience & qualifications

At least five year’s management experience in similar organisations.

Membership management experience within a membership or loyalty organisation.

Advanced working knowledge of managing a complex database and aptitude for the management and effective use of information systems in a membership and fundraising environment.

Commitment to maintain confidentiality and a high degree of accuracy in all aspects of the role.

Experience of managing a membership teams with specialised skills.

Proven track record of leading innovative service development in a membership/charity/not-for-profit environment.

Experience of developing, maintaining and growing a membership programme, preferably in the not-for-profit or charity sector.

Proven ability to deliver excellent customer service in a member services environment.

Ideally with annual planning experience in a not for profit/membership environment.

Project Management qualification e.g. Prince2.

Knowledge & skills

Excellent commercial judgement; good understanding of the main drivers of cost and revenue and ability to use this to make well-considered decisions or proposals.

Flexible and adaptable to changing priorities.  Resourceful and practical; can think on your feet and solve problems quickly and effectively. 

Positive “can do” attitude.

Thrives on and can demonstrate strong ability to drive and deliver successful change

Proven ability to motivate, enthuse and lead a team; thrives during periods of pressure and high volume of work and able to create an upbeat, motivating work environment.

Experience of presenting to a wide range of stakeholders and the proven ability to easily establish credibility and inspire audiences.

To be able to represent the organisation externally and provide presentations to internal and external staff and agencies.

Job Title: Operations Executive

Contract: Permanent

Hours: Full time- 35 hours a week

Location: Birmingham, Stoke, Nottingham, Derby, Leicester, Norwich or Luton

As an Operations Executive, you will work directly with young people, volunteers, and partners to deliver programmes and activities to support and encourage young people to live, learn and earn!

We are looking for individuals who engage in challenges with optimism and resilience. People who are adaptive, flexible, and ready to embrace change and innovation.
Ideally have experience in one of the below areas:

• Youth Work
• Health & Care Sector
• Employability / Self Employment Sector
• Managing Partner Organisations and Volunteers
   

You will be a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people.  Working as part of a team within a defined geographical area, you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most.  You will be passionate about delivering excellent customer service and making the right decision for young people.  You will thrive in both teamwork and autonomous settings.

Delivery teams help young people by:

• Ensuring young people who need us the most are recruited and engaged
• Supporting young people into successful employment outcomes
• Ensuring every young person ‘progressed’ has an action plan with an appropriate pathway of support
• Recruitment and management of trusted partners who refer to and/or deliver our services
• The recruitment and management of volunteers to support and deliver our services

To learn more about the role please visit our website

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.