Operation manager jobs

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

Looking for a role where your work genuinely matters? We’re on the hunt for a reliable and detail-focused cleaner to help keep our busy clinical and centre spaces spotless, safe, and welcoming for everyone who walks through our doors.

Location: Hove
Hours: 10 hours per week, Monday to Friday, from 4pm
Pay: From £7,270.12 per year (£27,262.95 FTE)

Why You'll Love Working With Us

We believe in looking after our people just as much as our environment. Here’s a taste of what benefits you’ll enjoy:

• Supportive, family-friendly benefits to help balance life and work
• Generous pension with up to 5% employer contribution through Aviva
• Extra day off for your birthday plus long-service recognition rewards
• Access to thousands of discounts via Blue Light Card
• Even more great benefits to discover when you join us

What You’ll Be Doing

In this essential role, you’ll ensure our facilities remain clean, hygienic, and compliant with high clinical standards. You’ll work closely with the Operations Manager and play a vital part in maintaining a safe environment for staff and visitors alike.

Your day-to-day will include:

• Keeping all areas clean, tidy, and well-maintained
• Adhering to strict cleanliness and infection control practices
• Supporting a safe and welcoming atmosphere throughout the centre

If you take price in a job well done, understand how important cleanliness is in a healthcare setting, we'd love to hear from you!

Senior Head of Operations

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DIRECTORATE: Corporate Services

LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)

REPORTS TO: Chief Executive Officer

DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT

SALARY: £48,000 to £52,000 per annum

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.

ROLE AND RESPONSIBILITIES

The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.

Our current Regulatory bodies are:

• The Office of Qualifications and Examinations Regulation, Ofqual in England.
• The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
• Qualifications Wales, QW in Wales.
   

Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.

Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.

The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.

KEY RESPONSIBILITIES
Organisational Leadership & Operations

• Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
• Develop and improve internal systems, processes, and operational procedures
• Support organisational planning and delivery
• Work closely with the CEO and senior managers to support organisational growth and resilience
• Contribute to organisational decision-making and leadership culture
• Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
• Build effective relations across departments to support organisational excellence
• Always demonstrate and uphold the Society’s values and behavioural standards.
   

People & HR Management

• Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
• Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
• Lead on the development and presentation of recommendations for annual pay and benefits review
• Support recruitment, onboarding, and staff development processes
• Help foster a positive, inclusive, and high-performing workplace culture
• Support managers with operational people-management matters
   

Compliance

• Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
• Ensure compliance with RLSS UK regulators
• Oversee organisational risk management systems
• Ensure appropriate insurance, contracts, and compliance frameworks are in place
• Lead on operational health and safety systems and organisational compliance
   

Organisational Systems

• Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
• Oversee operational procurement and contract management systems
• Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
• Improve internal reporting and programme coordination systems
   

Programme & Delivery Support

• Support operational coordination across RLSS UK programmes and projects
• Help ensure teams are appropriately resourced and supported
• Improve organisational project management systems and workflows
• Support efficient collaboration across delivery teams
• Contribute to organisational development opportunities and partnerships
   

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality

 This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes

• Significant experience in operational management, organisational leadership or business management
• Experience developing and improving organisational systems and processes
• Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
• Demonstrable experience supporting HR and people-management processes
• Excellent organisational and project management skills
• Strong interpersonal and communication skills
• Ability to work strategically while also being comfortable with operational detail
• Experience managing competing priorities in a fast-paced environment
• High level of integrity and dependability
• Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
• Proficient in Microsoft Office and organisational software systems
  
   

Desirable Relevant Experience, Skills, and/or Aptitudes

• Experience working within the charity sector
• Knowledge of charity governance and funding environments
• Experience supporting organisational growth and change management
• Familiarity with CRM systems and operational databases
• Understanding of health and safety systems
   

We are looking for someone who:

• Is highly organised, proactive, and solutions-focused
• Enjoys enabling others to succeed
• Can balance strategic thinking with practical delivery
• Is calm and adaptable in a growing organisation
• Has a positive, can-do attitude and demonstrates RLSS UK values
• Has strong emotional intelligence and leadership skills

YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post

Closing Date – 11.59pm, Thursday 23 July 2026

Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Healthcare Plan*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme
• Life Assurance Scheme
• Salary Sacrifice Pension Scheme*
• Discounts available including high street brands, entertainment, eating out and more
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company events and socials

*Subject to eligibility criteria

Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Warehouse & Logistics Coordinator

One Can Trust, High Wycombe Part-time | 17 hours per week Salary: £13,600 per annum (£28,000 FTE)

Help keep our food bank running and support people facing food insecurity across South Bucks

One Can Trust is a thriving local charity supporting individuals and families experiencing hardship across South Bucks. Alongside our food bank, we run a clothes bank, toddler groups and a community café. With a dedicated team of 11 staff and over 400 volunteers, we currently support around 360 people each week.

We are looking for a practical, organised and community-minded Warehouse Coordinator to oversee the day-to-day running of our warehouse operation. This is a hands-on role that combines stock management, volunteer supervision, health and safety responsibilities and general warehouse administration.

If you enjoy working as part of a small team, thrive in a busy environment and want your work to make a genuine difference in your local community, we would love to hear from you.

About the role

As Warehouse Coordinator, you will be responsible for ensuring the smooth and efficient operation of the food bank warehouse. Working closely with volunteers and colleagues, you will oversee stock control, donations processing, warehouse organisation and compliance with food safety and health and safety standards.

This role is ideal for someone with warehouse or stockroom management experience who is happy to be actively involved in the physical day-to-day operation.

Reporting to: Operations Manager

Location: One Can Trust, 11b Duke Street, High Wycombe, HP13 6EE

Hours: 17 hours per week (Monday to Friday, ideally 8.30am to 11.30am), plus approximately two flexible hours per week as required for food collections and operational needs.

A full driving licence is essential, along with a willingness to drive the charity's van.

Key responsibilities

Warehouse Operations

• Receive, inspect and record food donations from suppliers, businesses, community groups and members of the public.
• Organise and rotate stock to ensure food is stored safely and efficiently.
• Monitor inventory levels and maintain accurate stock records.
• Ensure adequate stock levels are available for food parcel preparation.
• Maintain a clean, safe and organised warehouse environment.
• Report shortages, surpluses or operational issues to the Operations Manager.

Volunteer Coordination

• Supervise and support warehouse volunteers during daily operations.
• Provide clear guidance and ensure volunteers follow warehouse procedures.
• Work closely with the Volunteer Coordinator to ensure sufficient volunteer cover.

Food Stock Management

• Carry out and review weekly stock checks.
• Identify low stock levels and report requirements to the Operations Manager.
• Liaise with the Finance and Procurement Coordinator regarding purchases.
• Oversee the collection of surplus fruit and vegetables, including undertaking collections when volunteer support is unavailable.

Health & Safety

• Promote and maintain a strong health and safety culture within the warehouse.
• Carry out routine checks, including temperature monitoring and environmental checks.
• Ensure compliance with food hygiene, manual handling and warehouse procedures.
• Act as Deputy Fire Warden.
• Work with external contractors, including pest control and PAT testing providers.
• Escalate concerns and support the implementation of health and safety improvements.

Facilities and Vehicle Management

• Support the upkeep, security and maintenance of the warehouse building.
• Ensure the charity van remains roadworthy, legally compliant and well maintained.
• Liaise with waste management providers and other service contractors.
• Undertake other reasonable duties as required to support the charity's operations.

About you

We are looking for someone who is:

• Experienced in warehouse, stockroom or inventory management.
• Highly organised with excellent attention to detail.
• Comfortable supervising and motivating volunteers.
• A confident communicator who enjoys working with people.
• Practical, proactive and willing to get involved wherever needed.
• Able to identify and solve operational problems quickly.
• Physically fit and able to safely lift items up to 25kg.
• Committed to supporting people experiencing hardship within the local community.
• Adaptable and able to manage changing priorities.
• Competent using basic IT systems, spreadsheets and stock management tools.

A Level 2 Food Hygiene and Safety qualification would be beneficial, although training can be provided.

What we offer

Working at One Can Trust offers the opportunity to make a real difference in your local community while being part of a supportive and friendly team.

We offer:

• Salary of £13,600 per annum (£28,000 FTE)
• 25 days annual leave plus Bank Holidays (pro rata)
• Contributory pension scheme
• Employee Assistance Programme
• Ongoing training and mentoring
• Opportunities to develop new skills and gain valuable charity sector experience
• A welcoming and collaborative working environment

Additional information

The successful candidate will be required to:

• Undergo a DBS check.
• Provide details of two referees.
• Complete relevant induction and training programmes.

One Can Trust is committed to building a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all sections of the community and will make reasonable adjustments throughout the recruitment process where required.

Leicestershire LGBTQ+ Centre is looking for a Centre Manager to lead the day-to-day running of our organisation and ensure our services continue to provide vital support to LGBTQ+ communities across Leicester, Leicestershire and Rutland.

About Us

For nearly 50 years, Leicestershire LGBTQ+ Centre has been at the heart of the local LGBTQ+ community. From our beginnings as one of the UK’s first gay helplines, we have grown into a trusted, inclusive organisation delivering counselling, support services, outreach, and community programmes.

We are proud of our history - and excited about our future.

About the Role

As Centre Manager, you will play a key role in ensuring the smooth and effective running of the Centre. This is a hands-on leadership role focused on service delivery, team support, and operational management.

Working closely with the Board of Trustees, you will implement our strategic priorities while supporting a committed team to deliver high-quality, inclusive services.

You will:

• Lead and support a small senior team
• Oversee day-to-day operations and service delivery
• Ensure services meet the needs of our diverse communities
• Build strong local partnerships, key funders and community relationships
• Identify and secure funding from a range of different income streams
• Lead on the monitoring and evaluation of funding applications
• Ensure effective systems, compliance, and organisational processes

About You

We’re looking for someone who is:

• An experienced manager within the voluntary, community, public or private sector
• A confident and supportive leader who can motivate and develop others
• Organised and solutions-focused, with strong operational skills
• Experienced in delivering services and managing performance
• A strong communicator, able to build relationships with a range of stakeholders
• Committed to equality, diversity, and inclusion
  
  

Why Join Us?

• Be part of a long-standing, values-driven organisation
• Make a meaningful impact in LGBTQ+ communities
• Work with a passionate and supportive team
• We offer flexible working
• Opportunity to shape and improve services

How to Apply

To apply, please submit:

• A CV
• A supporting statement (no more than 2 pages) outlining how you meet the person specification

Closing date: 31 July 2026
First interview: w/c 17 August 2026 (online)

Second interview: 27 August 2026 (in person)

We actively welcome applications from LGBTQ+ people and others from underrepresented communities. We are committed to creating an inclusive workplace where everyone feels valued and supported.

Procurement Manager

• £53,592 - £60,535 FTE per annum (dependent on experience)
• Full time, 35 hours per week
• Fixed term contract ending 31st December 2027*

*This contract has the potential to become permanent.

About the role

London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with line manager in advance.

We’re looking for a Procurement Manager to support a leading health focused Membership Body’s Facilities & Operations team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for their members, strengthen contract management and build strong supplier relationships. 

Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.

The organisation is a dynamic membership body with an ambitious corporate strategy to increase support to members and ensure they are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of their members, now and in the future. This is particularly important to us as they embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.

The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate within the organisation. CSI is a centre for excellence; a collection of professionals leading the organisation in its ambition to be a modern, influential and impactful organisation. Their Charter aligns strongly to their values and recognises the connection between their work, that of their colleagues and the care their members provide to patients.

Are you:

· A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?

· Driven and passionate about building effective relationships and maximising value for money?

· Able to challenge well and support contract managers development at all levels across the organisation?

· A values-led and trusted people leader with strong technical skills?

If so, we want to hear from you!

Working arrangements

Hybrid working. The organisation operates a hybrid working model, allowing employees to work between their home and the office. While they do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the organisation, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working. They currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. They are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for them?

The organisation is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

Their goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. They all strive for continuous improvement and to deliver the best possible outcomes for their members. They aspire to work in a way that embodies their values of learning, courage, inclusive and integrity. Shared values are part of their organisational DNA, reflecting the expectations they have of ourselves and others.

How to apply

Please reply to this advert with your CV in the first instance. We will then send the full recruitment pack.

As part of the application process, candidates will be asked to provide written responses to six criteria listed on the recruitment pack.

Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: Likely 13th / 14th August (likely remote interviews)

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages.

As part of the Disability Confident Scheme candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. They may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, they will ensure that a proportionate number of disabled candidates are shortlisted for interview.

The organisation is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. They are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, they particularly encourage applications from candidates under-represented in the current workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.

Permanent, Full-time (40 hours per week)

Hybrid - Whitechapel, London with hybrid working (2 days per week in office)

Closing date: 23:59pm, Sunday 26th July 2026

Interview date: 1st stage interviews online 4th and 6th August 2026 (2nd stage interviews in person 11th August 2026)

At B Lab UK, strong operations are not just about keeping things running smoothly – they are essential to enabling our mission and supporting a fast-growing movement for economic systems change. In this exciting role as Operations Coordinator in our Finance & Operations team, you’ll play a central role in helping colleagues across the organisation thrive.

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. The B Corp community is a global movement of businesses that provide leadership by demonstrating their commitment to people and planet. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. Over 2,700 of those businesses are in the UK. 

Purpose of the role:

From onboarding new starters and coordinating systems access, to improving internal processes and strengthening knowledge management, you’ll help create the operational foundations that allows our team to do their best work.

As operations coordinator

• You’ll bring excellent organisation and attention to detail.
• A collaborative mindset, alongside a proactive approach to solving problems and improving how things work.
• Just as importantly, you’ll share our belief in the role business can play in creating a future that benefits all people and the planet.

Please refer to the job description for full requirements for this role on our website.  

The kind of things we’re looking for…

• Excellent organisational management, multi-tasking and prioritising skills.
• Experience in administration, or use, of other software such as CRMs or project management tools.
• Excellent communication skills, both verbal and written, and able to adapt style to different audiences.
• Experience of explaining new processes and training users on basic systems
• Experience of cross-functional co-ordination.
• Experience of collecting and collating data and/or information.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Visit our career site via the Apply Button to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know.

Head of Operations

Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)

Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum 

About the BDA

The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.

We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.

About the role

This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.

As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.

You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.

This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.

We're looking for someone who:

· Has significant operational leadership experience within a complex organisation.

· Is passionate about organisational improvement and delivering change.

· Can combine strategic thinking with hands-on delivery.

· Has experience of performance management, governance and business planning.

· Understands how digital, data and AI can improve organisational effectiveness.

· Is an excellent communicator who can build relationships and influence at all levels.

Why join us?

• The opportunity to shape and influence a growing and ambitious organisation.
• A varied and rewarding leadership role with real scope to make a difference.
• A flexible, supportive and values-led culture.
• Generous annual leave and pension arrangements.
• Commitment to learning, development and wellbeing.

For further information about the role please visit BDA's website. 

About the Constitution Society

The Constitution Society is an independent educational foundation founded in 2009. 

We promote public understanding of the UK constitution and work to encourage informed debate between legislators, academics and the public about proposals for constitutional change. We advocate the maintenance of basic constitutional standards and a considered approach to constitutional change. Where such change is required, we argue for the careful preparation of legislation, with broad consultation and adequate time for scrutiny and debate. 

The Constitution Society is a registered charity. We are entirely independent, with no connection to any political party. We rely for our funding on individual donations and grants from educational trusts and foundations.

The Role

We are seeking an organised, proactive and dependable Office Manager to help ensure the smooth running of the Constitution Society. Working closely with the executive team, you will play a central role in the day-to-day administration of the charity. This is a varied position combining office management, executive support, governance administration, financial administration, communications and event management. The successful candidate will be highly organised, comfortable working independently and able to manage a varied workload within a small, friendly organisation.

Key Responsibilities

Office and Operations

• Manage the day-to-day operation of the Society's Westminster office.
• Maintain office systems, filing and organisational records.
• Identify opportunities to improve office procedures and administrative systems.

Executive and Governance Support

• Provide executive support to the Directors, including diary management, meeting scheduling and travel arrangements.
• Assisting in managing Society correspondence and general enquiries.
• Organising trustee meetings, staff meetings and the Annual General Meeting, including preparing and circulating papers and minutes.
• Maintain governance records and organisational policies.
• Assist with Charity Commission and Companies House compliance and statutory filings.
• Monitor governance deadlines and ensure key organisational records remain up to date.

Finance Administration

• Process invoices, expenses and purchase orders.
• Maintain financial records and reconcile routine expenditure.
• Liaise with the Society's accountants and external auditors.
• Support the preparation of budgets and financial reports.
• Administer contractor payments. 
• Monitor subscriptions, memberships and regular payments.

Communications and Digital Engagement

• Manage the Society's social media channels, including LinkedIn, YouTube and Bluesky.
• Schedule and publish content promoting the Society's research, publications, events and media appearances.
• Help grow the Society's online audience through engaging digital content.
• Monitor social media performance and prepare basic analytics reports.
• Assist with maintaining the Society's website and email mailing lists.

Events

• Assist with organising seminars, conferences, lectures and receptions.
• Coordinate invitations, registrations and event logistics.
• Book venues and liaise with suppliers.
• Support publication launches and other public events.

Person Specification

Essential

• At least two years' experience in an office management, executive assistant, operations or senior administrative role.
• Excellent organisational skills with exceptional attention to detail.
• Experience organising meetings, preparing agendas and taking accurate minutes.
• Experience of financial administration, including processing invoices and maintaining financial records.
• Experience managing or contributing to organisational social media accounts.
• Excellent written and verbal communication skills.
• Excellent IT skills, including Microsoft Office (particularly Outlook, Word and Excel) and familiarity with cloud-based collaboration tools.
• The ability to work independently, prioritise competing demands and manage multiple projects simultaneously.
• The ability to handle confidential information with discretion and professionalism.

Desirable

• Experience working in the charity, education, public policy or not-for-profit sectors.
• Experience supporting trustee boards or senior leadership teams.
• Experience organising public events or conferences.
• Experience using WordPress or another website content management system.
• Experience using email marketing platforms such as Mailchimp or YMLP.
• A degree or equivalent professional qualification, or comparable relevant experience.

What We Offer

The Constitution Society is a small organisation where every member of staff makes a significant contribution to our work. This is an opportunity to join a respected educational charity at the centre of debates about the UK constitution, working with leading academics, policymakers and public figures.

The Constitution Society is committed to equality of opportunity and welcomes applications from candidates of all backgrounds.

How to Apply
Please upload a combined cover letter (one page maximum), CV (two pages maximum). These should be uploaded in a single PDF or Word document. Use your full name as the file title: i.e. "John Smith".

Closing date: 31 July 2026.

Interviews will be held in Westminster week commencing 10 August 2026.

The Operations and Administration Manager is essential to Kalayaan’s team and to our ability to transform the lives of our clients. The role offers and opportunity to use and build skills across a range of areas with a high degree of responsibility, working with a talented and committed team. 

We have seven staff, three freelance or contract staff and 12 volunteers; four of our staff work full-time.  We are looking for a capable, positive and motivated problem solver with the experience to manage a broad range of tasks and responsibilities.

This is an exciting time to join Kalayaan in an operational and administrative role, with a range of operational change projects underway, a new database being rolled out, office redecoration about to start, and a new website ready for launch in July.

About the Role

As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.

This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.

In this role, you will:

Strengthen governance, risk and compliance

· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance

· Embed effective risk management processes

· Oversee key compliance areas including safeguarding, GDPR and reporting

Build operational systems and infrastructure

· Develop and implement scalable systems, processes and internal controls

· Improve data management (including CRM) and strengthen reporting

· Contribute to ensuring operational readiness to support national growth

· Work with external providers on IT and financial system integration

Lead people, culture and organisational development

· Oversee recruitment, onboarding and retention of a high-performing team

· Strengthen performance management and accountability frameworks

· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission

Enable delivery, impact and growth

· Strengthen operational support for programme delivery and expansion

· Support the translation of strategic ambitions into practical systems and ways of working

· Improve data insight to inform decision-making

· Support development of fundraising infrastructure.

Contribute to wider organisational life

· Work collaboratively across the team to support evolving priorities

· Act as an ambassador for BeSpace’s values and Christian ethos

About You

We are looking for someone who:

· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation

· Has good experience in developing systems, processes and organisational infrastructure

· Can work closely with a CEO to translate vision into operational delivery

· Has excellent organisational and project management skills

· Is proactive, collaborative and relational leader who builds strong teams and culture

 It would be a bonus if you:

 · Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation

· Have significantly enabled the scaling of a regional organisation to national growth operationally.

· Have experience in fundraising systems or donor management

Help us lead a safe, seamless front door into support for people affected by gambling harm.

At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement. As our Triage Team Manager, you'll lead the function that determines how quickly and safely people in crisis get the help they need.

We're looking for an experienced people manager to lead our triage team, overseeing referrals from first contact through to onboarding, ensuring every assessment is thorough, every risk is managed, and every service user is guided into the right support without delay.

Working closely with the Referral Leads and colleagues across the organisation, you'll drive continuous improvement of our triage processes, keep our data and CRM systems robust, and build strong relationships with partners so people never fall through the gaps.

What you'll be doing

• Leading the day-to-day operation of the triage function, ensuring referrals are processed safely, efficiently and to a high standard
• Managing and supporting a team of Referral Leads, providing supervision, guidance and performance oversight
• Overseeing service user onboarding, including assessment, safety management and safeguarding practice
• Monitoring waiting lists and service capacity, taking action to manage demand
• Overseeing our CRM system (Airtable), ensuring data accuracy, accessibility and integrity
• Producing monthly and quarterly reports, using data to identify trends, risks and opportunities
• Building operational relationships with delivery partners, and representing Betknowmore UK at MDTs, meetings and sector events
• Fostering a collaborative, psychologically safe team environment

What we're looking for

We're interested in hearing from candidates who have:

• Experience working in addiction, mental health or similar support services
• Experience comprehensively assessing risk and needs
• Experience managing or supervising staff and volunteers
• Experience working collaboratively with partners and stakeholders across different sectors and disciplines
• Strong organisational skills and the ability to manage a busy referral pipeline
• A solid understanding of confidentiality and data protection

Experience with gambling and gambling harm would be advantageous, as would a Level 3 Safeguarding qualification, experience improving service delivery processes, familiarity with CRM/data systems such as Airtable, and experience producing reports to inform decisions.

Why join us?

You'll be joining a growing charity making a real difference to people's lives, leading a team at the heart of how we keep people safe and get them the right support, quickly.

About us

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.

Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.

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About the role

The Project Manager coordinates and delivers Act Build Change's programmes and initiatives, ensuring projects are completed on time, within budget, and to agreed standards. This hands-on role requires strong organisational skills, attention to detail, and the ability to manage multiple concurrent projects across membership programmes, partnership activities, and internal operations.

Working closely with programme leads and stakeholders, you'll provide essential coordination support to keep projects on track whilst maintaining clear documentation and communication throughout project lifecycles. Reporting to the Senior Project Manager, you'll ensure consistent project delivery standards and contribute valuable insights from project evaluation and monitoring.

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Key responsibilities

Project planning and coordination

• Manage project lifecycles from initiation through to completion:
• Develop and maintain project plans, timelines, and documentation using workflow systems.
• Track project progress against milestones, identifying risks and proposing solutions to keep projects on track.
• Support budget monitoring and resource allocation to ensure projects stay within agreed parameters.
• Facilitate project meetings, prepare agendas and keep time, and maintain clear communication between stakeholders.

Project delivery support

• Coordinate logistics and delivery across a variety of organisational activities:
• Manage workshop, event, and campaign logistics including venue coordination, travel arrangements, and participant communications.
• Organise internal projects including team away days, meetings, and organisational events.
• Support partnership project delivery by liaising with external stakeholders.
• Oversee delivery of programmes and maintain accurate records.

Monitoring and evaluation

• Track project outcomes and support continuous improvement:
• Collect and analyse project data, feedback, and evaluation results.
• Produce regular project reports highlighting progress, outcomes, and lessons learned.
• Support evaluation processes for workshops and programmes, identifying areas for improvement.
• Maintain project archives and documentation for future reference and organisational learning.

Process and team support

• Contribute to effective project management practices across the organisation:
• Support implementation of project management frameworks and processes.
• Collaborate with colleagues to share learning and improve project delivery methods.
• Participate in team planning and reflection sessions.
• Assist with ad-hoc projects and activities as required to support organisational goals.

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What we're looking for

Essential experience and skills

• Demonstrable project management experience with a proven track record of delivering multiple concurrent projects on time and within budget.
• Strong experience coordinating events, workshops, or programmes involving multiple stakeholders.
• Demonstrated ability to manage project timelines, resources, and logistics effectively.
• Experience working with external partners, suppliers, or contractors.
• Excellent written and verbal communication skills with ability to engage diverse audiences. 
• Strong team collaborator.
• Proficiency with project management tools and systems.
• Comfortable working remotely with minimal supervision and strong self-management skills.

Desirable experience and skills

• Previous experience of community organising or a strong interest in it.
• Experience of working in nonprofit or mission-driven environments.
• Background coordinating membership programmes or community engagement activities.
• Experience organising team events, away days, or internal organisational activities.
• Budget monitoring experience.

Personal qualities

• Highly organised with exceptional attention to detail and ability to manage multiple competing priorities.
• Confident project manager who maintains professional standards whilst remaining collaborative and open to different perspectives.
• Proactive problem-solver who identifies challenges early and offers practical solutions.
• Clear communicator who builds positive relationships with colleagues and external partners.
• Adaptable and resilient, thriving in a fast-paced environment with changing demands.

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What we offer

Salary and benefits

• £30,900-£39,140 salary, depending on experience.
• Permanent contract with option for 4-5 days per week (salary and benefits will be pro-rated).
• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).
• Access to office space in London when needed.
• Co-working space expenses available for those based outside London.
• Occasional travel to London may be required (up to twice a month), with expenses covered.
• Team away days around the UK (up to four times a year), with expenses covered.
• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.
• Collaborative, mission-driven work environment with impact across the UK.
• Professional development opportunities including training and events (assessed on an individual basis).
• Clear growth pathway in an expanding team.

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How to apply

Note:

• This role is for UK-based candidates who have the right to work in the UK.
• Applicants that do not follow these instructions may not be considered.
• Due to the volume of applications we may not be able to respond to everyone.

Please submit your application using the application form, which should include:

• Your CV (PDF, max. two pages).
• Answers to the application questions, referring to the job description and providing specific examples.

Next steps

• Submit your application by Thu 23 July at 23:59.
• First round interviews will begin the week of Mon 17 Aug.
• We may arrange a second round of interviews.
• The role will start from Sep/Oct 2026.

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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.