Operation manager jobs
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Operations Director
The ideal candidate
We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.
You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships
The role
The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.
You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Finance Manager
Salary: £40,000-£45,000 per annum (depending on experience)
Contract: Permanent, full-time, 35 hours per week (part-time hours considered)
About the role
Use your finance skills to help keep the UK’s churches open and in use. Come and join a small team at the National Churches Trust and work alongside the Head of Finance and the Finance and Governance Officer by managing the charity’s day-to-day financial operations, ensuring accuracy, compliance, and timely reporting.
We’re looking for someone who can work collaboratively and who is detail orientated. This pivotal role in the charity provides the financial backbone that supports decision‑making and organisational stability. If you enjoy bringing order, clarity, and momentum to finance operations – and want your work to support the conservation of some of the nation’s most important buildings – we would love to hear from you.
Benefits
As a member of staff, you will have access to our employee benefits programme, managed by HSF, which offers a health plan, access to counselling and legal support, and a discount programme for benefits such as gym membership and personal accident cover. You will also have access to free communications events, resources and mentors through our Charity Comms membership. A ten per cent pension contribution, as well as additional time off between Christmas and New Year.
About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of communities.
Our mission
- We Speak Up: churches are valued and supported
- We Build Up: churches are well maintained, adaptable and in good repair
- We Open Up: churches are sustainable, open and welcoming support
Our values
- Being straightforward in responding to others’ needs
- Providing support that makes a difference
- Joining forces to achieve greater impact
- Driving change that brings our vision closer
To find out more about this role and to apply, please visit our website via the Apply button.
Closing date: Sunday 15 March 2026.
Interviews: Tuesday 31 March 2026 | Westminster, London.
Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Leadership of a team delivering frontline support
- Previous experience managing operational budgets
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational requirement:
- This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.
What We Offer
- Salary of £40,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centred, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Start date: ASAP with consideration given to notice periods
- Deadline for submitting your application: 19 March 2026
- First screening interviews, remotely: 25 March 2026
- Full interviews in person in central London: 30 March 2026
- Start date: ASAP with consideration given to notice period
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Are you an experienced helpline operations professional who wants your work to make a real difference?
Join British Heart Foundation (BHF) and support our nurse‑led Heart Helpline, a service that provides information and support for people living with heart and circulatory conditions.
This isn’t a call centre job. It’s a chance to oversee the smooth running of a compassionate helpline where quality, safety and accessibility matter.
About the role
As our Helpline Operations Manager you’ll manage the day‑to‑day operations of our virtual helpline, including telephony, email and live-chat systems. You’ll oversee rotas, ensure the helpline is staffed adequately and help with data led planning and demand forecasting, making sure we’re always ready to support the people who need us.
You’ll look after key processes such as onboarding new team members with the technical aspects of the helpline, coordinating bank, and managing hours, shifts and payroll details.
Working closely with the Helpline Nurse Lead, you’ll support service improvement work, contributing to data reporting, technology development, information governance and quality audits. Your work will help us maintain a service that people trust during difficult moments.
About you
You’ll bring strong experience of running helpline or contact‑centre operations, ideally in a health, charity or support‑focused setting. You’ll also be confident with virtual call systems, organised, calm under pressure and comfortable using data to plan and problem‑solve.
Able to work well with clinical colleagues, technical teams and partners across the charity, you’ll care about delivering a high‑quality experience for every person who reaches out to us.
If you want a role with purpose and you’re motivated by leading a service that genuinely helps people, we’d love to hear from you.
About us
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working requirements
Please note this is a 12 month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
Interview process
1st stage interviews will be held, via MS Teams, on Monday 16th and Tuesday 17th March. Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Tuesday 24th March.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*** IMPORTANT: HDF will only consider applicants with the existing right to reside and work in the UK. ***
Background
Human Dignity Foundation (HDF) is a private, philanthropic foundation which was established to enable children to live with dignity. In recent years, we have focussed on funding organisations who help protect and safeguard children from sexual exploitation and abuse (CSEA). HDF is a spend down foundation which expects to complete the funding of its international partner projects by the end of 2033.
In 2023, HDF updated its strategy to drive the expansion of our portfolio of projects and maximise the foundation’s future impact – to support more children affected by or at risk of CSEA. To support this strategy, HDF is in the process of setting a UK registered charity, which is expected to be operational by end of Q1 2026.
Job Purpose
The Finance and Operations Manager will oversee and support the operations of the UK charity, working closely with the HDF team based in Dublin, to ensure its smooth running and compliance with UK laws and charity regulations.
Key Tasks and Responsibilities
The Finance and Operations Manager role will be dynamic and diverse given the small nature of HDF’s team. The role will be expected to build on the processes, policies and tools already in existence within HDF Switzerland and adapt them to the UK context. Core responsibilities of this role will include:
Finance
- Process and record payments and other transactions in the accounting system;
- Maintain financial records and prepare monthly management accounts, reconciliations, etc. for review by the Director of Finance and Operations;
- Support payroll processes and liaise with external providers;
- Manage required filings with HMRC as required (expected to be minimal);
- Prepare annual financial statements and coordinate/ support the annual audit/ financial verification of the charity;
- Prepare the annual budget and produce quarterly cashflow forecasts, ensuring timely drawdowns of funds from HDF Switzerland as needed.
Operations & Administration
- Produce and oversee the submission of reports and/or required filings to the Charities Commission and ensure broader compliance with its requirements;
- Produce reports and filings to Companies House as needed, and coordinate with the Company Secretary for their timely submission;
- Maintain the charity’s risk register to ensure risks are appropriately understood and mitigated;
- Produce and update internal policies, procedures and tools (templates to be provided where available);
- Set up and oversee the UK pension scheme, life assurance/ health insurance schemes as required with the relevant providers;
- Support the planning and delivery of meetings of the Board of Trustees and other internal and external meetings as needed;
- Organise travel arrangements for UK based staff(s) and Trustees as needed;
- In time the role may take over Company Secretary duties from our external provider;
- Conduct procurement, liaise with suppliers and manage their contracts as needed;
- Conduct other administrative tasks to support the running of the charity as needed, including but not limited to IT and HR;
- Support the charity’s Executive Chair of Trustees with tasks as may be reasonably required.
Grant Administration
- Support the development and amendment of grant agreements with partners as needed;
- Track and reconcile grant payments against agreements and perform required follow up with grantees as needed;
- Update and maintain HDF’s grant management information and filing system to ensure HDF’s records are accurate and up to date.
Person Specification
Experience
- 5 years’ experience in finance, accounting, office management
- Minimum 2 years’ experience working for a charity/NGO sector
Qualifications and skills
- Part-qualified ACA/ ACCA/ CIMA, or other bookkeeping/ accounting qualification
- Accurate worker with strong numerical skills
- Excellent written, verbal communication and interpersonal skills
- Computer literate – strong Excel, Word skills
- Proficient use of accounting software (e.g. Xero, Sage)
- Good organisational skills, ability to prioritise and meet deadlines
- Ability to work independently and on own initiative
Qualities
- Flexible
- Self-starter and pro-active
- Team player who enjoys working in small team environments
Common values
- Accountability to HDF’s Board and partners
- Innovative, entrepreneurial, and dynamic in our approach
- Openness to admitting our mistakes and learning from them
- Excellence in all that we do
- Passion for our work and mission
Terms & Conditions
- Part-time 3 days a week
- Between £40,000 - £50,000 per annum pro-rata, salary is commensurate with experience
- 25 days of annual leave pro-rata
- Remote, travel to London, Dublin and within Europe may be required
- Pension, provision of health cash plan or equivalent, life assurance, bike scheme
The client requests no contact from agencies or media sales.
TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.
Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.
This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard.
The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters.
This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire.
Job Purpose
Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs.
The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities.
The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity.
Key Responsibilities
1. Community Engagement & Relationship Building
- Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations.
- Act as a liaison between the football club and the local community.
- Promote inclusion and diversity through outreach to underrepresented groups.
2. Programme Development & Delivery
- Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to:
- Education
- Health
- Inclusion
- Football Development
3. Staff and Volunteer Management
- Recruit, train and manage staff employees and volunteers who represent the Trust.
- Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.
4. Monitoring, Evaluation and Reporting
- Track the impact of community programmes using required and appropriate metrics and key performance indicators.
- Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees.
- Ensure compliance and governance with safeguarding, health and safety and data protection policies.
5. Marketing & Promotion
- Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets.
- Represent the Trust at community events, matchdays, and public forums.
6. Fundraising & Grant Management
- Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities.
- Build partnerships with sponsors, local businesses and charitable foundations.
7. Club Integration
- Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club.
- Manage the efficient coordination of player appearances and community involvement on behalf of the Club
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Strong experience in community development, sport development and youth engagement.
- Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives – prioritising and managing multiple priorities
- Experience with grant funding processes
- Experience of developing organisational strategy within the sporting or charity sector
- Experience in partnership working with schools, councils, charities
- Leadership and staff supervision experience – managing coaches, volunteers or delivery staff
- Monitoring & evaluation skills – ability to track KPIs and write impact reports
- Budget management experience
- Confident IT skills, including use of Microsoft Office and database software
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets
- Understanding of health inequalities and barriers faced by children and families
- Understanding of equality, diversity and inclusion within community delivery
- A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings.
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including evenings and weekends
- Enhanced DBS clearance
- Degree or equivalent qualification, or demonstrable relevant professional experience.
Desirables
- Experience working in a football foundation or Trust
- Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Event planning or matchday coordination experience
- Recognised sports coaching qualifications
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team.
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure.
- Demonstrate good listening skills and have the ability to resolve issues where appropriate.
- Ability to multi-task whilst maintaining priority efficiencies.
- Focused on achieving Club, departmental and individual success.
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
SAFEGUARDING STATEMENT
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance.
The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
EQUALITY STATEMENT
The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy.
The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
The client requests no contact from agencies or media sales.
At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you!
This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.
Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.
We're looking for someone who is confident, shows initiative and is creative in their delivery of the work. Someone who can take on the responsibilities and run with them under limited supervision.
We are a flexible employer and you will be joining a small supportive team.
The client requests no contact from agencies or media sales.
We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office, however travel across Dorset will also be required.
You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery.
This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Lead, manage and develop a team of Independent Domestic Violence Advisors, ensuring high-quality, consistent and safe practice.
- Oversee the daily operations of the Dorset IDVA service, ensuring contractual requirements and KPIs are met.
- Coordinate effective multi-agency working, including attendance at MARAC, partnership meetings and commissioning discussions.
- Provide case oversight, risk management guidance and quality assurance for high-risk domestic abuse cases.
- Monitor performance, reporting, workforce planning and service improvement activities.
- Build strong relationships with statutory and voluntary agencies to promote partnership-led, victim-focused service provision.
- Ensure the team adopts a trauma-informed, inclusive approach that centres the needs and voices of victims.
- Lead recruitment, supervision, wellbeing support and development of staff.
- Ensure compliance with safeguarding procedures, data security, and relevant legislation.
About You:
Ideally, you will have
- Experience working within multi-agency forums
- Experience representing or developing services at an operational level
- Experience supporting workforce wellbeing in trauma-exposed roles
- Additional specialist knowledge such as coercive control, harmful practices, or complex needs.
You will need
- Experience managing domestic abuse or similar high-risk safeguarding services.
- Strong leadership and people-management skills, with the ability to coach, support and develop staff.
- A thorough understanding of domestic abuse, risk assessment and safety planning.
- Excellent knowledge of MARAC processes and multi-agency safeguarding arrangements.
- Confidence in managing service performance, reporting and contractual requirements.
- The ability to work collaboratively with partners to achieve positive outcomes for victim/survivors
- Strong written and verbal communication skills, with the ability to represent the service at a strategic level.
- A commitment to Victim Support's values and a compassionate, trauma-informed approach.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking to welcome an Office Manager to our team.
The role
The Office Manager ensures all building facilities run smoothly on a day-to-day basis. They are responsible for the efficient daily operations of our offices and the building and that these are cost-efficient, environmentally conscious and proportionate for a small, not-for-profit organisation.
The Office Manager is an integral part of the Operations Team playing an important role in ensuring the smooth running and welcoming atmosphere of our offices, directly supporting both internal teams and tenants.
This is multifaceted role. The successful candidate will need to be able to think on their feet, have good time management skills and enjoy wearing more than one hat.
Key responsibilities
Front of House / Event Management:
· Welcoming all visitors to the SoA building at Bedford Row.
· Managing the post/packages into and out of the building.
· Responsible for managing the Front of House/Operations Assistant and Groups Administrator, including day to day supervision, absence management and ongoing development.
· Responsible for managing the Events Space bookings calendar.
· Managing all events for tenants and external hire from inception to completion including catering as agreed with the client, cleaning team and room set-up of the Events Space.
· Working with the SoA Events Team for internal and member events ensuring that the logistics for room set up and cleaning are in place.
· Acts as a central point of contact for all staff for various Ops/logistics issues.
Facilities Management:
· Maintain compliance with all relevant health and safety legislation and best practise, including fire safety, COSHH, RIDDOR and DSE assessments.
· Ensure all checks, risk assessments and remedial actions are implemented in a timely manner.
· Providing health and safety training to all new joiners.
· Ensure the office maintenance plan is kept up to date and all regular maintenance/services are booked and any identified issues are resolved.
· Organise the maintenance and PAT testing of all electrical equipment.
· Fire Warden/First Aider for the ground floor (training will be arranged if required).
· Proactively ensuring the office facilities remain safe, clean, fully-equipped and operational.
· Point of contact for all staff and tenants in relation to office and building issues and queries.
· Responsible for managing office contracts, negotiating the renewal of existing and new contracts.
· Obtaining quotes for any maintenance/repairs works required and carrying out due diligence checks on all new contractors.
- To have a key role in the organisation’s sustainability policy ensuring the purchase of all office provisions considers cost and any environmental and ethical impacts.
IT Coordination:
· Liaise with external IT support providers as necessary ensuring SLAs are adhered met and effectively resolve IT issues.
· Maintain a laptop register and prepare and maintain an annual rolling plan for renewal of old equipment.
· To oversee the migration of SharePoint data to the new CRM system in 2026.
· To be involved in any IT projects that need to integrate with our office systems (O365, SharePoint and One Drive).
· To be responsible for IT support for the office laptops and office systems (windows, O365, One Drive and SharePoint) ensuring that there is a maintenance contract in place and this is reviewed on a regular basis.
You will be required to undertake any other reasonable duties to support business requirements as requested.
Essential skills and experience
- Proven experience in operations or office management
- Strong organisational skills
- Excellent written, verbal and interpersonal communications skills
- IT Literacy including Microsoft 365, One Drive and SharePoint
- Experience of organising events
- Knowledge of health and safety legislation
- Knowledge of data protection legislation
- Ability to work in a team and independently
Desirable skills and experience
- First aid qualification
- Fire Marshall training
- Experience of the not for profit or charity sector
- Experience of the publishing industry
Equity, Diversity and Inclusion
Equity, diversity, and inclusion are at the core of our values - we endeavour to tackle structural discrimination and prejudice wherever we see it. Part of this commitment means we are looking to increase the diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational and underrepresented backgrounds.
Financial assistance
The Book Trade Charity offers financial help to applicants (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, affordable housing and accommodation. Find out more
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental and financial wellbeing. We’re a London Living Wage and Disability Confident – Committed. Benefits include:
· Competitive salary
· Cycle to work scheme
· Death in service benefit
· Employee assistance programme
· Flexible hybrid working practices
· Family-friendly, disability-confident inclusive culture
· Generous annual leave, including bank holidays
· Salary exchange pension scheme
· Interest-free annual travel card loan
· Office closure over Christmas*
· Private healthcare
* Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, this will be deducted from your annual leave allowance.
As an employer, we nurture a working environment in which staff can grow and develop and there may be opportunities to take on increased responsibility as experiences grows. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices. We welcome questions and conversations at interview stage about how flexible working could work for you.
To apply, please send your CV, and a personal statement which demonstrates how your skills and experience will meet our requirements (max. 2 x A4 pages)
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
The client requests no contact from agencies or media sales.
We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.
Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.
You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities.
This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.
As Retail Development Manager, you will:
- Lead and develop a network of charity shops and retail teams
- Drive income growth across physical shops, online sales and gift aid
- Ensure high standards of customer service, compliance and financial control
- Manage retail performance, budgets and reporting
- Identify and develop new retail opportunities to support our strategic ambitions
- Play a key role in supporting animal welfare through sustainable income generation.
We’re looking for someone who:
- Has significant experience in retail management, ideally across multiple sites
- Is a strong, inclusive leader with experience managing and developing staff and volunteers
- Has a proven track record of meeting financial and commercial targets
- Is organised, resilient and comfortable managing competing priorities
- Shares our commitment to animal welfare and our values
- Is confident working with data, budgets and performance reporting
- Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.
Why Join Us?
- Make a real impact supporting local animal welfare
- Lead a values-driven retail operation with room to innovate and grow
- Work with committed staff, volunteers and supporters
- Be part of a respected local charity making a difference every day
The client requests no contact from agencies or media sales.
Are you an operational leader who thrives on optimising the systems behind ambitious fundraising?We’re looking for a Development Manager, Operations to lead the infrastructure that powers our Development team, ensuring our systems, finances, governance and insight are robust, efficient and campaign-ready.
About the Barbican
Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
As the Barbican approaches its 50th anniversary, the Centre stands at a pivotal moment in its history. With a new CEO in post, £191m secured for the first phase of a major capital transformation, and a renewed artistic and audience-focused vision, we are laying the foundations for the next 50 years.
As we enter this bold new chapter, we are preparing to launch a major fundraising campaign to support both our world-class arts programme and the Barbican Renewal project, which will transform our iconic building for future generations. The Development department will be at the heart of this ambition, securing the partnerships, philanthropy and long-term support that will shape the Barbican’s future.
About the Role
The Development Operations team enables all philanthropic income across the Barbican. As we prepare for a major comprehensive campaign and significant growth in activity, The Development Manager, Operations is central to strengthening the systems and infrastructure that support our fundraising.
You will lead a team spanning CRM, prospect research, events operations and audience giving, ensuring the department has the systems, insight and financial rigour to deliver sustainable income growth at scale.
In this role, you will:
• Lead and improve the systems, policies and processes that support fundraising, embedding best practice and driving efficiency.
• Oversee Development finances, including income tracking, forecasting and budgeting, working closely with Finance to ensure accuracy and insight.
• Act as strategic lead for our CRM (Spektrix) and data environment, overseeing reporting, gift processing, data integrity and compliance (GDPR, Gift Aid).
• Support the administration of the Barbican Centre Trust, ensuring statutory compliance and high-quality support to Trustees and senior stakeholders.
• Manage and develop a high-performing Operations team, setting clear priorities during a period of growth and change.
We’re looking for someone who brings:
• Significant experience in fundraising or charity operations (arts sector experience desirable).
• Strong financial management skills, including budgeting and forecasting.
• Deep CRM expertise (ideally Spektrix) and advanced Excel skills, with the ability to turn data into actionable insight.
• A solid understanding of charity regulation, Gift Aid and GDPR.
• Excellent communication skills, with confidence preparing reports and papers for senior leaders and Trustees.
• A collaborative, solutions-focused mindset and the resilience to thrive in a fast-paced environment
How to apply
To apply click on the 'Apply Online' button. Applications without a completed form will not be reviewed.
Deadline for applications is 23:59, Wednesday 25th March 2026. The advert may close ahead of this date if a sufficient number of applications is reached - apply early to avoid missing out.
Please note that we are unable to accept late applications. We regret that we are unable to provide feedback on your application.
The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.
As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.
*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.
The client requests no contact from agencies or media sales.
Working as part of our friendly Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark. The post holder will be office-based working between our Peckham and Walworth sites according to operational needs, and at other locations within the Borough of Southwark.
You will need:
- Experience of providing administrative support in a busy organisation and ability to maintain office systems
- Good knowledge of Microsoft office programs and a willingness to learn and use other software packages as needed
- Ability to work on own initiative to organise and prioritise work to meet deadlines
- Excellent written communication skills to produce correspondence, reports, minutes and publicity materials
- Good interpersonal skills and the ability to relate to a wide cross section of the public.
- An understanding of and commitment to the Aims and Principles of the Citizens Advice Service including the service’s Equal Opportunities policies
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Closing Date: 9.00 am Monday 9th March 2026
Interviews: Thursday 12th March 2026
Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in people. Despite this, awareness remains low and diagnosis is often delayed.
ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.
We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.
This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.
The Role
Your time will be split approximately:
- 70–80% supporting an ambitious international research project·
- 20–30% supporting ASIF’s wider operations
You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.
Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.
About You
We’re looking for someone who:
- Has experience supporting research projects (ideally in healthcare or epidemiology)
- Is highly organised and comfortable managing detailed documentation
- Communicates clearly and confidently in English
- Is proactive, reliable and solutions-focused
- Is comfortable working remotely and independently
- Enjoys collaborating with people from different countries and cultures
- Understands what it means to work in a small organisation; flexible, supportive and hands-on
Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.
Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)


